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The document discusses automating credit card processing in SAP. It provides an overview of implementing a solution using middleware to connect SAP to credit card processors. The implementation involved configuring SAP for credit card processing, installing payment processing software, and using tokenization to help achieve PCI compliance by protecting stored credit card data. Lessons learned included thorough planning, testing, and communication between all parties involved.
The document discusses automating credit card processing in SAP. It provides an overview of implementing a solution using middleware to connect SAP to credit card processors. The implementation involved configuring SAP for credit card processing, installing payment processing software, and using tokenization to help achieve PCI compliance by protecting stored credit card data. Lessons learned included thorough planning, testing, and communication between all parties involved.
The document discusses automating credit card processing in SAP. It provides an overview of implementing a solution using middleware to connect SAP to credit card processors. The implementation involved configuring SAP for credit card processing, installing payment processing software, and using tokenization to help achieve PCI compliance by protecting stored credit card data. Lessons learned included thorough planning, testing, and communication between all parties involved.
[ Real Experience. Real Advantage. [ Introduction Speakers Martha Confessore Wurth USA Director IT at Wurth USA An accomplished IT leader with more than 15 years of success delivering technical solutions with a strong ROI. Very strong in collaborating with global stakeholders to identify opportunities for business improvement through technology. In-depth hands-on experience implementing and deploying SAP R/3 and ECC6 Narayan Narsinghani eTeam Inc. SAP Practice Leader 17+ years SAP Strategy, Planning and Implementation experience Specializes in SAP Credit Card and Data Protection implementations 2 Real Experience. Real Advantage. [ 3 Learning Points Learn the fundamentals of credit card process in SAP and its limitations. Implementation solution overview, planning, lessons learned and best practices. How to protect credit cards using tokenization and get closer to being PCI compliant. Real Experience. Real Advantage. [ 4 Return on Investment DSO (Days Sales Outstanding) reduction Payment received much faster than sending an invoice on net terms Fully integrated between Sales, Delivery and Billing processes Speeds up the order and delivery process Bad Debt reduction Reduces the chances that payment wont be received Immediate credit limit check through issuing bank Reduced credit investigation costs FI Postings are made automatically throughout the process Increased business volumes Attraction to new customers Allows you to easily integrate a web site to your system Real Experience. Real Advantage. [ Fundamentals of Credit Card processing in SAP Real Experience. Real Advantage. [ Standard Credit Card Flow in SAP R/3 Princeton Payment Solutions ( Middleware ) FNMS ( Clearing House ) Frame Relay Inter-corporate PVCS Web based XML Sales & Distribution Finance Treasury Authorization Settlement Deposits Fees Clear Open G/L items Bank Settlement Settlement Sales Order Sales Order Delivery Delivery Invoice Invoice AR Invoice Accounting Doc 1 AR Invoice Accounting Doc 1 Cleared CC Receivables Accounting Doc 2 Cleared CC Receivables Accounting Doc 2 Bank Deposit / Fees Accounting Doc 3 Bank Deposit / Fees Accounting Doc 3 Real Experience. Real Advantage. [ Payment cards in Customer Master Real Experience. Real Advantage. [ Payment cards in Sales Orders Real Experience. Real Advantage. [ Real Time Authorization in Sales Orders Real Experience. Real Advantage. [ Implementation solution overview Planning, Lessons learned and Best practices Real Experience. Real Advantage. [ Project Scope Creation of a streamlined, integrated, and PCI compliant solution Implement integrated Credit card solution to replace the existing manual process. Leverage the existing PPS products and FNMS communication infrastructure at Sister company to accelerate the implementation Activation of tokenization using PPS CardSecure Convert existing credit card data to tokens Real Experience. Real Advantage. [ High Level Solution Summary CardConnect Implementation with Processing Details FNMS for Visa/ MasterCard / AMEX / Discover transactions Currencies: USD Processing level :Level I for all transactions Transaction Types: MOTO Only Fraud Protection: AVS and CVV / CID Countries: USA, Canada Payment Origination Points SAP ECC 6.0 and Sales Web Portal Additional PPS Utilities - CardEnhancements Operational Reports (Authorization & Settlement) CardClear PrePay Auth Reversal CardSecure Encryption CardSecure integration to SAP Real Experience. Real Advantage. [ Implementation approach Project Prep / Business Blueprint Kickoff Meeting Project plan and Resource Definition Project team logistics Requirements Gathering SAP Business SAP Technical (OSS) SAP Landscape Technical / Network Processor Infrastructure Confirm project milestone dates and tasks Realization SAP Configuration Installation of PPS software (SAP) Apply OSS notes (if req.) Design and build Wurth specific customizations (RICEF) CardSecure Config. CardConnect Config. Cardclear Config. Unit testing OSS Notes CardSecure CardConnect CardClear Data Conversions Reports Security Roles Testing Final Preparation Clearing house connectivity testing Integration testing Workflow / scenario testing Documentation Clearing house Certification test Training PPS Products Super User End User Prepare Production environments Cutover Process Go Live and Support Fulfill pre-go-live checklist items Migrate SAP Changes Data Conversions PPS Product configuration Setup Batch Jobs Go-Live Fulfill post-go-live checklist Implementation team support and Production Stabilization Post Go-Live Review Handover to Support team Wrap-up Real Experience. Real Advantage. [ 14 Best Practices Accelerate credit card implementation Use ASAP methodology for efficient and rapid implementation Use SAP certified middleware products to connect to Processors Use Tokenization to limit your scope of PCI compliance Real Experience. Real Advantage. [ 15 Key Learnings Ensure timely delivery of merchant / bank information Complete SAP Business Requirements as soon as you can. Prototypes are a great help gathering business requirements. Avoid non-conformance to standard SAP processes / Extensive custom development Identify Infrastructure issues / incompatibilities early Network communication issues (i.e. proxy, firewall) Processor Certification has needs a lot of planning Robust communication plan with external parties (Sister company, Bank, FNMS, Inter-corporate communication lines) is essential Be mindful of parallel or concurrent projects competing for shared resources Test, Test and Test some more Real Experience. Real Advantage. [ How to protect credit cards using tokenization? Get closer to being PCI compliant Real Experience. Real Advantage. [ Winning the PCI Compliance battle PCI DSS Build and Maintain a Secure Network 1. Install and maintain a firewall configuration to protect cardholder data 2. Do not use vendor-supplied defaults for system passwords and other security parameters Protect Cardholder data 3. Protect stored cardholder data 4. Encrypt transmission of cardholder data across open, public networks Maintain a Vulnerability Management Program 5. Use and regularly update anti-virus software 6. Develop and maintain secure systems and applications Implement Strong Access Control Measures 7. Restrict access to cardholder data by business need-to-know 8. Assign a unique ID to each person with computer access 9. Restrict physical access to cardholder data Regularly Monitor and Test Networks 10. Track and monitor all access to network resources and cardholder data 11. Regularly test security systems and processes Maintain an Information Security Policy 12. Maintain a policy that addresses information security Real Experience. Real Advantage. [ Wurth USA Louis and Company High Level System Landscape CardConnect SAP ECC 6.0 Credit Card Credit Card Processors / Merchant Bank FNMS Bank of America Deposit Notification Deposits Fees Authorization Settlement Router CardSecure SAP ECC 6.0 Batch WurthShop Tokenize Ajax Connector Real Experience. Real Advantage. [ 19 [ ] Thank you for participating. SESSION CODE: 2492 Please remember to complete and return your evaluation form following this session. For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc Narayan Narsinghani nnarsinghani@eteaminc.com Martha Confessore martha.confessore@wurthusa.com