0A1114 - RFP MS Word Format

REQUEST FOR PROPOSALS
RFP NUMBER: 0A1114

DATE ISSUED: October 1, 013
The State o Oh!o, thro"#h the De$art%e&t o A'%!&!(trat!)e Ser)!ce(, O!ce o
I&or%at!o& Tech&o*o#+, or the De$art%e&t o ,ob a&' Fa%!*+ Ser)!ce( !(
re-"e(t!&# $ro$o(a*( or a:
,FS .h!*' .are BI Pro/ect
INQUIR0 PERIOD BE1INS: October 1, 2013
INQUIR0 PERIOD ENDS: October 24, 2013
OPENIN1 DATE: October 30, 2013
OPENIN1 TIME: 1:00 P3M3
OPENIN1 LO.ATION: De$art%e&t o A'%!&!(trat!)e Ser)!ce(
IT Proc"re%e&t Ser)!ce(
B!' Roo%
4200 S"race Roa'
.o*"%b"(, Oh!o 43224
PRE5PROPOSAL .ONFEREN.E DATE: October 6, 2013 7 2:00 P3M3
Th!( RFP co&(!(t( o !)e $art( a&' 10 attach%e&t(, tota*!&# 84 co&(ec"t!)e*+
&"%bere' $a#e(3 S"$$*e%e&t( a*(o are attache' to th!( RFP 9!th a be#!&&!&#
hea'er $a#e a&' a& e&'!&# tra!*er $a#e3 P*ea(e )er!+ that +o" ha)e a co%$*ete
co$+3
PART ONE: E:E.UTI;E SUMMAR0
P"r$o(e. This is a Request for Competitive Sealed Proposals (RFP) under Sections 1!."#1 and
1!.1$ of the %hio Revised Code (the Revised Code) and Section 1&'!(1($ of the %hio )dministrative
Code (the )dministrative Code). The *epartment of +o, and Famil- Services (+FS) has as.ed the
*epartment of )dministrative Services to solicit competitive sealed proposals (Proposals) for enhancin/
the current Child Care 01 reportin/ and to perform an assessment of the +FS 01 capa,ilities and
processes (the 2or.)3 and this RFP is the result of that request.
1f a suita,le offer is made in response to this RFP3 the State of %hio (the State)3 throu/h the *epartment
of )dministrative Services3 ma- enter into a contract (the Contract) to have the selected offeror (the
Contractor) perform all or part of the 2or.. This RFP provides details on 4hat is required to su,mit a
Proposal for the 2or.3 ho4 the State 4ill evaluate the Proposals3 and 4hat 4ill ,e required of the
Contractor in performin/ the 2or..
This RFP also /ives the estimated dates for the various events in the su,mission process3 selection
process3 and performance of the 2or.. 2hile these dates are su,5ect to chan/e3 prospective offerors
must ,e prepared to meet them as the- currentl- stand.
%nce a4arded3 the term of the Contract 4ill ,e from the a4ard date until the 2or. is completed to the
satisfaction of the State and the Contractor is paid or +une &"3 "1!3 4hichever is sooner. The State ma-
rene4 this Contract for up to t4o additional one(-ear term(s)3 su,5ect to and contin/ent on the
discretionar- decision of the %hio 6eneral )ssem,l- to appropriate funds for this Contract in each ne4
,iennium. )n- such rene4al of all or part of the Contract also is su,5ect to the satisfactor- performance
of the Contractor and the needs of +FS.
The State %a+ re/ect a&+ Pro$o(a* ! the oeror a!*( to %eet a 'ea'*!&e !& the ("b%!((!o& or
e)a*"at!o& $ha(e( o the (e*ect!o& $roce(( or ob/ect( to the 'ate( or $eror%a&ce o the <or= or
the ter%( a&' co&'!t!o&( !& th!( RFP3
Bac=#ro"&'3
.h!*' .are Pro#ra%
*urin/ the last decade3 %hio7s pro/rams and services related to pu,licall- funded child care (PFCC)
have /ro4n fivefold. Currentl-3 4ith a ,ud/et of nearl- 89"" million annuall-3 child care is one of the
lar/est pro/rams administered ,- +FS. )lon/ 4ith this /ro4th has come increased scrutin- and
demand for qualit- information from a variet- of /roups3 includin/ le/islators and providers of child
care services. These e:pectations drive the need for enhanced automation and the a,ilit- to anal-;e
operations and data to ma.e polic- decisions3 improve services3 operate the pro/ram efficientl-3 plan
effectivel-3 and detect fraud.
The +FS Child Care Pro/ram encompasses multiple3 ma5or functions3 includin/'
*eterminin/ eli/i,ilit- for the more than 1""3""" children in PFCC settin/s<
Calculatin/ and remittin/ pa-ments to more than 1!3""" providers offerin/ PFCC per -ear<
1nspectin/ more than 93""" Child Care Centers and T-pe ) =ome providers of child care
services to ensure compliance 4ith licensin/ standards<
Trac.in/ complaints and incidents>in5uries for children in care and providin/ information throu/h
the Child Care 2e,site<
%verseein/ the count-(administered certification processes for more than !3$"" Famil- Child
Care (FCC) providers3 e:cludin/ the T-pe ) =omes<
Providin/ qualit- ratin/ inspections and ran.in/s throu/h the Step ?p To @ualit- (S?T@)
pro/ram for more than 131#" providers (Centers and T-pe ) =omes)<
Supportin/ providers to improve the qualit- of their pro/rams throu/h the S?T@ and Aarl-
Bearnin/ Challen/e 6rant pro5ects.
Pa#e 2 o 40
Ma+ 14, 2014
,FS .h!*' .are BI RFP 0A1114
1n %hio3 child care operations are ,ased on comple: s-stems and al/orithms. )dministerin/ and
pa-in/ for child care services in pu,licall- funded settin/s requires calculations usin/ more than "
different determinants. Bicensin/ requires an evaluation of C# different rules and re/ulations 4ith
man- underl-in/ requirements. 2ith the Aarl- Bearnin/ Challen/e 6rant3 ,ein/ implemented
,et4een "1 and "1!3 the %hio *epartment of Aducation7s (%*A) and +FS7s child care providers
4ill ,e mer/ed into the same licensin/ and qualit- ratin/ s-stem shared ,- ,oth a/encies. The
associated child care eli/i,ilit- and licensin/ policies and rules>re/ulations are ,ein/ reali/ned to
reflect chan/es as the a/encies evaluate operational needs to support the pro/ram. FCC providers
4ill ,e movin/ from a certification model to a licensin/ model and 4ill ,e included in S?T@. Dan- of
these chan/es associated 4ith the Aarl- Bearnin/ Challen/e 6rant 4ill not ,e included in this
/eneration of the Child Care 0usiness 1ntelli/ence (01) pro/ram3 ,ut are important to understand so
that the frame4or. can ,e ,uilt to effectivel- incorporate them at a later time.
."rre&t ;!e9 o the .h!*' .are I&or%at!o& Data S+(te%( (..IDS> O$erat!o&a* S+(te%
+FS has implemented three ma5or Child Care S-stem modules over the past fe4 -ears' automated
eli/i,ilit- determination (A))3 centrali;ed pa-ment (CP)3 and time>attendance trac.in/ 4ith pa-ment
processin/ (ACC). Pa-ments are processed at the State level to appl- consistent rules for mana/in/
child care services. %ver the ne:t t4o -ears3 in colla,oration 4ith %*A3 the 8#"D Aarl- Bearnin/
Challen/e 6rant initiatives 4ill replace the e:istin/ licensin/ and S?T@ (%hio7s qualit- ratin/ s-stem)
s-stems. The ne:t step is to ,uild 01 support to further enhance pro/ram mana/ement capa,ilities
utili;in/ state(of(the(art anal-tical and reportin/ technolo/- to support the Child Care Pro/ram.
The follo4in/ dia/ram indicates the current state of the CC1*S.
) short description for each of the CC1*S and other modules used for child care processin/ is listed
,elo4'
Pa#e 3 o 40
Ma+ 14, 2014
EA E Ali/i,ilit- and )uthori;ation S-stem E ) case mana/ement s-stem used to process
applications3 determine eli/i,ilit-3 and authori;e service for PFCC. A) replaced man- manual
processes as 4ell as components of +FS7 ori/inal &FF s-stem. 1t provides the follo4in/
functionalit-' application3 case inta.e3 eli/i,ilit- determination3 famil- copa-ment calculation
and allocation3 service authori;ation3 and case revie4 and update.
.P?IPR E The Centrali;ed Pa-ment s-stem is the inte/rated state4ide s-stem for pa-in/
PFCC providers. The 1nte/rated Provider Re/istr- is the state4ide listin/ of providers and is
part of the CP data,ase. CP stores provider ,an.in/3 rate3 and a/reement information<
receives pa-ment information from ACC< allo4s the entr- of provider(level ad5ustments<
transfers pa-ment information to %F1S< and s-nchroni;es data 4ith &FF Re/istration and the
Bicensin/ s-stems.
E.. E Alectronic Child Care is the child care time and attendance s4ipe card s-stem
maintained and operated ,- a third part- (Gero:) for +FS. ACC trac.s and displa-s the
child7s utili;ation at a provider and performs the pa-ment calculation. ACC also contains
various reports. ACC receives files from A) and CP and sends pa-ment files to CP ever-
4ee.end. ACC has an administrative terminal ()T) 4hich is used ,- state and count-
4or.ers to vie4 data 4ithin the s-stem and the P2e,3 4hich is used ,- providers to vie4
data 4ithin the s-stem.
3266 Re#!(trat!o& (( &FF is used for maintenance of providers that are H%T licensed ,-
+FS. This includes T-pe 0 providers certified ,- Count- *epartments of +o, and Famil-
Services (C*+FS)< out of state providers< and providers licensed ,- %*A 4ho offer PFCC.
.D. <eb E Child *a- Care 4e,site offerin/ consumers information a,out child care and
also suppl-in/ the a,ilit- to search for providers accordin/ to various criteria.
Pro)!'er Porta* @PP> E The online portal 4here providers su,mit a provider
a/reement>contract3 rates and ,an.in/ information electronicall-. This is a separate s-stem
from the P2e,. 1nformation entered into the Provider Portal is sent to the CP s-stem.
BI. E The +FS 0usiness 1nformation Channel (01C) provides the child care data mart for use
,- count- and state 4or.ers via C%6H%S and contains child care utili;ation and licensin/
information.
L!ce&(!&# E ) provider mana/ement s-stem used ,- state 4or.ers to process license
applications for qualified providers. There is a t4o(4a- interface ,et4een the Bicensin/
mainframe data,ase and the C%BTS>S%B)R *0 data,ase
Ste$ U$ To Q"a*!t+ @SUTQ> E ?sed ,- state 4or.ers to record information a,out qualit-
ratin/s and serious ris. non(compliance issues for S?T@(rated pro/rams and Amer/in/ Star
pro/rams. Providers can currentl- earn a 1(3 (3 or &(star ratin/ ,- meetin/ certain qualit-
,enchmar.s for the State (soon to e:pand to a !(star model). PFCC providers can receive
enhanced pa-ments for achievin/ S?T@ ratin/s. S?T@(rated providers ma- also receive a
financial @ualit- )chievement )4ard (@))).
OAAS E %hio )dministrative Ino4led/e S-stem3 an %racle (PeopleSoft) enterprise resource
plannin/ s-stem for the State. %)IS /enerates Alectronic Funds Transfer (AFT) pa-ments
to providers for PFCC. %)IS is not maintained ,- +FS.
OFIS E %)IS Financial 1nterface S-stem (%F1S) mana/es transfers of data ,et4een +FS
s-stems and %)IS.
.FIS (Count- Financial 1nterface S-stem) is the financial interface that mana/es transfers of
data ,et4een C*+FS and +FS.
Pa#e 4 o 40
Ma+ 14, 2014
.OLTS (( Central %ffice Bicense Trac.in/ S-stem is the 4e,(,ased component of the
Bicensin/ S-stem. C%BTS is used ,- State staff to process and mana/e license applications
su,mitted ,- qualified Child Care Providers. C%BTS is not availa,le to the pu,lic.
SOLAR (( S-stem for %nline Bicense )pplications and Rene4als is a 4e,(,ased s-stem for
Child Care Centers and T-pe ) =omes to create3 store3 edit and su,mit applications for
licensin/ ,- +FS
I&c!'e&t B I&/"r+ @IBI> E Contains reports of instances of child safet- issues (incident3
serious in5ur-3 illness3 etc.) that occur in licensed or certified Child Care facilities.
Pa#e C o 40
Ma+ 14, 2014
The technical architecture for each of these modules>s-stems is sho4n in the follo4in/ ta,le.
System
Primary
Architecture
Primary
Databas
e
System
Primary
Architecture
Primary
Database
Eligibility
and
Authorizatio
n (EA)
IBM
mainframe,
COBOL
IMS Licensing
IBM
Mainframe,
COBOL
IMS
Centralized
Payments
(CP)
IBM
mainframe,
COBOL
IMS
COLTS/
SOLA
J2EE Front
End, COBOL
Backend
DB2, IMS
Electronic
Child Care
(ECC)
OIS IBM
Mainframe,
COBOL
ACS -- EPPIC
J2EE
IMS S!T"
We! J2EE
Back Office!
MS Acce"",
COBOL
Backend
S#L
Ser$er,
IMS
Pro#ider
Portal (PP)
JA%A Front
End, COBOL
ackend, IMS
Connect
IMS,DB2
Outlier
($AP)
O&ACLE
Form" ,
COBOL
Backend
O&ACLE,
IMS
%&''
egistration
IBM
Mainframe,
COBOL
IMS
(ncident
and (n)ury
Adoe
Lifec'c(e
De"i)ner
Orac(e,
IMS
*( e+orting
IBM CO*+OS
&e,ortin)
S-ite .
Informatica
Po/erCenter
DB2 CDC ,eb
C0i(d Care
Searc0! MS
1ASP, COBOL
Backend
We Content!
COLLA*E
Orac(e,
IMS
+FS anticipates that the primar- feeds for the +FS Child Care 0usiness 1ntelli/ence Pro5ect 4ill come
from the A) data,ases3 CP>1PR data,ases3 ACC(/enerated flat files3 the Bicensin/ s-stem and
S?T@ data,ases3 as illustrated in the CC1*S )pplication 1nteraction dia/ram (note feed to 01C). This
could chan/e 4ithin the Pro5ect3 /iven the requirements and evolution of the Child Care 01>01C
s-stem.
,FSD BI Strate#+ a&' Re(o"rce(
+FS has ,een developin/ 01 applications to support pro/ram mana/ement and decision(ma.in/ for
customers across +FS for over ten -ears. The +FS 01 environment is comprised of an enterprise data
4arehouse containin/ inte/rated customer3 eli/i,ilit-3 ,enefit and claims data< line(of(,usiness data
marts and anal-tic reports3 cu,es3 dash,oards and scorecards. +FS currentl- supports 01
applications that serve over !3""" state and count- users from the follo4in/ pro/ram areas'
A:ecutive level performance mana/ement<
Fiscal Services > %)IS<
Dedicaid<
%2F (T)HF) J 2or. Participation<
Food )ssistance<
Pa#e E o 40
Ma+ 14, 2014
*isa,ilit- Financial )ssistance<
Refu/ee Services<
)doption3 Foster Care3 a,use J ne/lect<
Foster Care licensin/<
)dult protective services<
Child Care7
Child Support<
?nemplo-ment ta:<
2or. opportunit- ta: credits<
2or.force investment act J la,or e:chan/e< and
Be/al J Be/islative Services
To support a /ro4in/ customer ,ase and application portfolio the +FS %ffice of 1nformation Services
(%1S) has adopted an enterprise architecture and strate/- for the development of 01 applications.
This approach supports our core mission and serves our ,usiness partners ,- reducin/ development
and maintenance costs throu/h the elimination of redundanc- and comple:it- in hard4are3 soft4are
and resource mana/ement. Functions include'
A:ecutive *ash,oards for monitorin/ Ie- Performance 1ndicators<
Scorecards for trac.in/ pro/ress to4ard esta,lished performance /oals<
Ie- mana/ement summar- reports delivered on schedule via e(mail<
Aas- to use prompted or parameter driven reports for casual users<
Dulti(dimensional cu,es for po4er(users3 and drill(thru reports 4ith supportin/ details<
0usiness(friendl- dra/ J drop tools for ad(hoc reportin/< and
Customer self(service reportin/
+FS uses the follo4in/ products to support 01'
Pa#e 8 o 40
Ma+ 14, 2014
,FS BI E&)!ro&%e&t O)er)!e9 ;e&'or Pro'"ct ;er(!o&
BI Foot $r!&tG
!3"""K customers
!""K cu,es J reports
9K t, of data
3"""K ta,les
13"""K production 5o,s
*ail-3 4ee.l-3 monthl- load
c-cles n>a n>a n>a
Data <areho"(e
Relational
1nmon Corporate
1nformation Factor-
model n>a n>a
2ard/are
10D S-stem ; mainframe n>a
O,eratin) S'"tem
10D ;>%S
Dataa"e
10D *0 ( ;>%S F.1
Data Mart
Dulti(dimensional Iim,all Star model n>a n>a
2ard/are
10D P!#" servers n>a
O,eratin) S'"tem
10D )1G #.1
Dataa"e
10D *0 ( B?2 F.#
Data Mo'e*!&#
Computer
)ssociates (C)) AR4in F."
ETL ? Data I&te#rat!o& 1nformatica Po4erCenter F.1
Data Q"a*!t+ 1nformatica *ata @ualit- Suite $.9.:
Meta'ata Ma&a#e%e&t 1nformatica Detadata Dana/er $.9.:
A''re(( Sta&'ar'!Hat!o& 6roup1 Soft4are Finalist $.
A''re(( 1eo5co'!&# Pitne- 0o4es )ddress 0ro.er
BI Re$ort!&# 10D Co/nos $.C>1".1.1
+FS7s 0i strate/- is to mana/e information as an inte/rated corporate asset ,- movin/ to4ard
creatin/ a sin/le vie4 of citi;en across multiple +FS lines of ,usiness. The overall /oal is to support
operational and 01 anal-tical reportin/ needs from a centrali;ed data source to eliminate redundanc-
and to standardi;e ,usiness rules and calculations to ensure consistenc- of information for ,usiness
decision(ma.in/.
The follo4in/ dia/ram represents the +FS 01 Reportin/ )rchitecture. For this en/a/ement3 +FS is
focusin/ on the child(care line of ,usiness3 outlined in ,lue ,elo4.
Pa#e 4 o 40
Ma+ 14, 2014
Ob/ect!)e(3 The State has the follo4in/ o,5ectives it 4ants this Pro5ect to fulfill3 and it 4ill ,e the
Contractor7s o,li/ation to ensure the Pro5ect meets these o,5ectives.
1. 0usiness o,5ectives'
Support on/oin/ revisions and the implementation of child care policies thorou/h anal-ses of
operational data to full- understand the impact of potential chan/es to pro/ram effectiveness<
Support the efficient operations and mana/ement of the Child Care Pro/ram3 includin/ case
mana/ement3 4or.load and staff mana/ement3 provider mana/ement3 communications3 and
financial functions<
Support fiscal forecastin/ and trac.in/ anal-ses<
Support the child care ,ud/et process<
Support data requests from inside and outside the a/enc-< and
Support pro/ram inte/rit->fraud detection activities and data minin/.
. Technical o,5ectives'
Provide industr-(leadin/ technolo/- and process in 01 methodolo/- and frame4or. to meet the
,usiness needs of the child care or/ani;ation<
Pa#e 6 o 40
Ma+ 14, 2014
Create an effective and efficient 01 infrastructure3 usin/ Co/nos and 1nformatica3 to create the
appropriate data marts3 frame4or.s3 and reports<
Provide a recommendation on data(minin/ tools for Child Care pro/ram inte/rit- investi/ations<
Create a roadmap for the future of Child Care 01 support< and.
Affectivel- transition 01 Support for future enhancements to the +FS 01 or/ani;ation.
&. %1S Strate/ic o,5ectives'
Provide an assessment of the current state of +FS7 01 or/ani;ational model3 staffin/3 processes3
methodolo/ies and outcomes< and
Provide a roadmap for the +FS 01 function to include recommendations on or/ani;ational model
and staffin/3 user satisfaction and demand3 methodolo/ies and processes3 /overnance and
technical infrastructure>architecture that 4ill ena,le improved services to meet +FS client needs
for the ne:t &(! -ears ,ased on industr- ,est practices.
O)er)!e9 o the Pro/ectI( Sco$e o <or=3 The scope of the 2or. is provided in )ttachment T4o of this
RFP. This section onl- /ives a summar- of the 2or.. 1f there is an- inconsistenc- ,et4een this
summar- and the attachmentLs description of the 2or.3 the attachment 4ill /overn.
The +FS Child Care 01 Pro5ect includes t4o ma5or components'
assessin/ the +FS 01 or/ani;ational capa,ilities and processes and
enhancin/ the 01 infrastructure and reportin/ for the Child Care ,usiness area.
The results from the 01 assessment 4ill ,e utili;ed to esta,lish ,est practices for +FS 01 and the Child
Care 01 Pro5ect.
The critical path for this en/a/ement is for the Child Care 01 enhancements to move for4ard as
e:peditiousl- as possi,le and ,e complete 4ithin one -ear from contract a4ard and issuance of a
purchase order. The Contractor is responsi,le for ,rin/in/ advanced 01 methodolo/ies and techniques to
this en/a/ement and must demonstrate their e:perience and capa,ilities in the proposal.
)dditional 4or. for this pro5ect (e./.3 the Aarl- Bearnin/ Challen/e 6rant3 ,ein/ implemented ,et4een
"1 and "1! in con5unction 4ith the %hio *epartment of Aducation3 etc.) ma- ,e defined usin/ the
1nterval *elivera,le )/reement (1*)) model. The Contractor must 4or. 4ith desi/nated State staff3 to
develop delivera,les for each defined interval at an- time durin/ the Contract. The delivera,les 4ill ,e
ne/otiated prior to the start of each interval and 4ill ,e monitored throu/hout the interval and the life of
the Contract. The State and the Contractor 4ill a/ree in 4ritin/3 durin/ the course of the Contract3 to
specific 4or. assi/nments3 su,(delivera,les3 due dates3 Contractor staffin/ requirements (,ased on
positions and associated hourl- rates in the Cost Summar- Rate Card)3 State resources and the
proposed delivera,le a/reement for the defined interval. ) delivera,le or su,(delivera,le ma- ,e
identified as a 4or. product or hours to4ard completion of a 4or. product. The 1*) documents must ,e
developed and su,mitted for State approval at least &" da-s prior to the interval start date. )n 1*) is not
effective until the State (+FS and *)S) and Contractor have approved and si/ned the a/reement. )ll 1*)
content (delivera,les3 includin/ su,(delivera,les3 2or. 0rea.do4n Schedules (20S) 4ith due dates3
etc.) 4ill ,e amended to the Contract. 1*)s are e:pected to ,e a com,ination of distinct pro5ects3 tas.s3
or reports and activities that 4ill ,e consultative and ,illed on the ,asis of time and materials or as a
delivera,le completion as a/reed to ,- the State and the Contractor.
.a*e&'ar o E)e&t(. The schedule for the RFP process and the 2or. is /iven ,elo4. The State ma-
chan/e this schedule at an- time. 1f the State chan/es the schedule ,efore the Proposal due date3 it 4ill
do so throu/h an announcement on the State Procurement 2e,site7s question and ans4er area for this
Pa#e 10 o 40
Ma+ 14, 2014
RFP. The 2e,site announcement 4ill ,e follo4ed ,- an amendment to this RFP3 also availa,le throu/h
the State7s Procurement 2e,site. )fter the Proposal due date and ,efore the a4ard of the Contract3 the
State 4ill ma.e schedule chan/es throu/h the RFP amendment process. )dditionall-3 the State 4ill
ma.e chan/es in the 2or. schedule after the Contract a4ard throu/h the chan/e order provisions in the
6eneral Terms and Conditions )ttachment to this RFP. 1t is each prospective offeror7s responsi,ilit- to
chec. the 2e,site question and ans4er area for this RFP for current information re/ardin/ this RFP and
its Calendar of Avents throu/h a4ard of the Contract.
Date(:
Firm *ates
RFP 1ssued' %cto,er 13 "1&
1nquir- Period 0e/ins' %cto,er 13 "1&
Pre(Proposal Conference *ate' %cto,er F3 "1& at '"" p.m.
1nquir- Period Ands' %cto,er C3 "1& at $'"" a.m.
Proposal *ue *ate' %cto,er &"3 "1& at 1'"" p.m.
Astimated *ates
)4ard *ate' *ecem,er 193 "1&
Astimated 2or. *ates
2or. 0e/ins' +anuar- 93 "1&
Pro5ect *ates
Child Care 01 2or. Complete' %ne -ear after Contract )4ard and issuance of a P%
There are references in this RFP to the Proposal due date. ?nless it is clearl- provided to the contrar- in
this RFP3 an- such reference means the date and time (Colum,us3 %hio local time) that the Proposals
are due and not 5ust the date.
Pa#e 11 o 40
Ma+ 14, 2014
PART T<O: STRU.TURE OF TJIS RFP
Or#a&!Hat!o&. This RFP is or/ani;ed into five parts and has 1" attachments. The parts and attachments
are listed ,elo4. There also ma- ,e one or more supplements to this RFP listed ,elo4.
Part(:
Part 1 A:ecutive Summar-
Part Structure of this RFP
Part & 6eneral 1nstructions
Part C Avaluation of Proposals
Part ! )4ard of the Contract
Attach%e&t(:
)ttachment %ne Avaluation Criteria
)ttachment T4o 2or. Requirements and Special Provisions
)ttachment Three Requirements for Proposals
)ttachment Four 6eneral Terms and Conditions
)ttachment Five Sample Contract
)ttachment Si: %fferor Certification Form
)ttachment Seven %fferor Profile Summar-
)ttachment Ai/ht Standard )ffirmation and *isclosure Form
)ttachment Hine Sample *elivera,le Su,mittal and )cceptance (*elivera,le Si/n(%ff Form)
)ttachment Ten D0A 1nformation
)ttachment Aleven Cost Summar-
S"$$*e%e&t(:
Supplement %ne 2(F Form
Supplement T4o Child Care 01 Facts @ualifier Datri: J 0usiness @uestions
Supplement Three Child Care 0usiness Rules J 6lossar-
Supplement Four Child Care APP1C 1nterface Files
Supplement Five Child Care Ali/i,ilit- J Pa-ment S-stem *ata,ase *ocumentation
Supplement Si: Child Care *D *ata Dappin/s
Supplement Seven Child Care *D *ata *ictionar-
Supplement Ai/ht Child Care ?tili;ation *ata Dodel
Supplement Hine Child Care Step ?p To @ualit- *ata Dodel
Supplement Ten Child Care Bicense Center J 1nspections *ata Dodel
Supplement Aleven Child Care 1ncident 1n5ur- *ata Dodel
Supplement T4elve +FS 1nformatica *evelopment Standards
Supplement Thirteen +FS 01 Reportin/ *evelopment Standards
Supplement Fourteen +FS 01 Reportin/ Specifications *ocument
Supplement Fifteen 10D Co/nos Frame4or. Dana/er Dodelin/ Standards
Supplement Si:teen Child Care Conceptual *ata Dodel
Note' The Supplements include information on all current Child Care 01 infrastructure. Some
Supplements ma- ,e informational onl- and ma- not ,e used in this en/a/ement to meet the articulated
,usiness needs of the Child Care or/ani;ation.
Pa#e 12 o 40
Ma+ 14, 2014
PART TJREE: 1ENERAL INSTRU.TIONS
The follo4in/ sections provide details on ho4 to /et more information a,out this RFP and ho4 to respond
to it. )ll responses must ,e complete and in the prescri,ed format.
.o&tact(. The follo4in/ person 4ill represent the State durin/ the RFP process'
Procurement Representative'
Roni Ro4e
)cquisition )nal-st
*epartment of )dministrative Services
%ffice of 1nformation Technolo/-
&" A. 0road Street3 &F
th
Floor
Colum,us3 %hio C&1!
*urin/ the performance of the 2or.3 a State representative (the 2or. Representative) 4ill represent
+FS and ,e the primar- contact for the 2or.. The State 4ill desi/nate the 2or. Representative after the
Contract a4ard.
I&-"!r!e(3 %fferors ma- ma.e inquiries re/ardin/ this RFP an-time durin/ the inquir- period listed in the
Calendar of Avents. To ma.e an inquir-3 offerors must use the follo4in/ process'
)ccess the State7s Procurement 2e,site at http'>>procure.ohio./ov><
From the Havi/ation 0ar on the left3 select F!&' It Fa(t<
Select *oc>0id>Schedule M as the T-pe<
Anter the RFP num,er found on the first pa/e of this RFP (the RFP num,er ,e/ins 4ith ;ero follo4ed ,-
the letter ))<
Clic. the Find 1t Fast ,utton<
%n the document information pa/e3 clic. the Su,mit 1nquir- ,utton<
%n the document inquir- pa/e3 complete the required Personal 1nformation section ,- providin/'
o First and last name of the prospective offeror7s representative 4ho is responsi,le for the
inquir-3
o Hame of the prospective offeror3
o Representative7s ,usiness phone num,er3 and
o Representative7s email address<
T-pe the inquir- in the space provided includin/'
o ) reference to the relevant part of this RFP3
o The headin/ for the provision under question3 and
o The pa/e num,er of the RFP 4here the provision can ,e found< and
Clic. the Su,mit ,utton.
)n offeror su,mittin/ an inquir- 4ill receive an immediate ac.no4led/ement that the State has received
the inquir- as 4ell as an email ac.no4led/in/ receipt. The offeror 4ill not receive a personali;ed
response to the question nor notification 4hen the State has ans4ered the question.
%fferors ma- vie4 inquiries and responses on the State7s Procurement 2e,site ,- usin/ the Find 1t Fast
feature descri,ed a,ove and ,- clic.in/ the Nie4 @ J ) ,utton on the document information pa/e.
The State /enerall- responds to all inquiries 4ithin three ,usiness da-s of receipt3 e:cludin/ 4ee.ends
and State holida-s. =o4ever3 the State 4ill not respond to an- inquiries received after $'"" a.m. on the
inquir- end date.
The State does not consider questions as.ed durin/ the inquir- period throu/h the inquir- process as
e:ceptions to the terms and conditions of this RFP.
Pa#e 13 o 40
Ma+ 14, 2014
Pre5Pro$o(a* .o&ere&ce 5 The State 4ill hold a Pre(Proposal Conference on %cto,er F3 "1& at '""
pm3 in the Dulti(Purpose Room3 of the Rhodes State %ffice To4er3 located in the lo,,-3 &" A. 0road
Street3 Colum,us3 %hio C&1!. The purpose of this conference is to discuss the RFP and the Pro5ect 4ith
prospective offerors and to allo4 them to as. questions arisin/ from their initial revie4 of this RFP.
)ttendance at the Pre(Proposal Conference is not a prerequisite to su,mittin/ a Proposal3 ho4ever
questions and ans4ers that arise durin/ the conference ma- not ,e made availa,le ,- other means
follo4in/ the conference.
A%e&'%e&t( to the RFP3 1f the State revises this RFP ,efore the Proposals are due3 it 4ill announce
an- amendments on the State Procurement 2e,site.
%fferors ma- vie4 amendments ,- usin/ the Find 1t Fast function of the State7s Procurement 2e,pa/e
(descri,ed in the 1nquiries Section a,ove) and then clic.in/ on the amendment num,er to displa- the
amendment.
2hen an amendment to this RFP is necessar-3 the State ma- e:tend the Proposal due date throu/h an
announcement on the State Procurement 2e,site. The State ma- issue amendment announcements
an-time ,efore !'"" p.m. on the da- ,efore Proposals are due3 and it is each prospective offeror7s
responsi,ilit- to chec. for announcements and other current information re/ardin/ this RFP.
)fter the Proposal due date3 the State 4ill distri,ute amendments onl- to those offerors 4hose Proposals
are under active consideration. 2hen the State amends the RFP after the due date for Proposals3 the
State 4ill permit offerors to 4ithdra4 their Proposals 4ithin five ,usiness da-s after the amendment is
issued. This 4ithdra4al option 4ill allo4 an- offeror to remove its Proposal from active consideration
should the offeror feel that the amendment chan/es the nature of the transaction so much that the
offeror7s Proposal is no lon/er in its interest. )lternativel-3 the State ma- allo4 offerors that have
Proposals under active consideration to modif- their Proposals in response to the amendment.
1f the State allo4s offerors to modif- their Proposals in response to an amendment3 the State ma- limit the
nature and scope of the modifications. ?nless other4ise provided in the State7s notice3 offerors must
ma.e an- modifications or 4ithdra4als in 4ritin/ and su,mit them to the State 4ithin five ,usiness da-s
after the amendment is issued at the address and in the same manner required for the su,mission of the
ori/inal Proposals. 1f this RFP provides for a ne/otiation phase3 this su,mission procedure 4ill not appl-
to chan/es ne/otiated durin/ that phase. The State ma- re5ect an- modification that is ,roader in scope
than the State has authori;ed in the announcement of the amendment and treat it as a 4ithdra4al of the
offerorLs Proposal.
Pro$o(a* S"b%!tta* 5 Aach offeror must su,mit a technical section and a cost section as part of its total
Proposal ,efore the openin/ time on the Proposal due date. The offeror must su,mit the technical
section as a separate pac.a/e from the cost section of its Proposal3 and each section must ,e su,mitted
in its o4n separate3 opaque pac.a/e. The pac.a/e 4ith the technical section of the Proposal must ,e
sealed and contain one ori/inall- si/ned technical section and !)e copies of the technical section3 and
the pac.a/e 4ith the cost section also must ,e sealed and contain t9o complete copies of the cost
section of the Proposal. Further3 the offeror must mar. the outside of each pac.a/e 4ith either ,FS
.h!*' .are BI Pro/ect RFP K Tech&!ca* Pro$o(a* or ,FS .h!*' .are BI Pro/ect RFP K .o(t
S"%%ar+3 as appropriate.
1ncluded in each sealed pac.a/e3 the offeror also must provide an electronic cop- of ever-thin/ contained
4ithin the pac.a/e on C*(R%D in Dicrosoft %ffice3 Dicrosoft Pro5ect3 and )do,e )cro,at format3 as
appropriate. 1f there is a discrepanc- ,et4een the hard cop- and the electronic cop- of the Proposal3 the
hard cop- 4ill control3 and the State 4ill ,ase its evaluation of the offeror7s Proposal on the hard cop-.
Proposals are due no later than 1'"" p.m. on the Proposal due date. Proposals su,mitted ,- email3 fa:3
or other electronic means are not accepta,le3 and the State ma- re5ect them. %fferors must su,mit their
Proposals to'
Pa#e 14 o 40
Ma+ 14, 2014
*epartment of )dministrative Services
1T Procurement Services
)ttn' 0id Room
C"" Surface Road
Colum,us3 %hio C&$
The State ma- re5ect an- Proposals or unsolicited modifications it receives after the deadline. )n offeror
that mails its Proposal must allo4 for adequate mailin/ time to ensure its timel- receipt. %fferors also
must allo4 for potential dela-s due to increased securit-. The 0id Room accepts pac.a/es ,et4een the
hours of #'&" ).D. to !'"" P.D. Donda- throu/h Frida-3 e:cludin/ State =olida-s. Ho deliveries 4ill ,e
accepted ,efore or after these hours 4ithout prior arran/ements. %fferors must allo4 sufficient time since
the State ma- re5ect late Proposals re/ardless of the cause for the dela-.
Aach offeror must carefull- revie4 the requirements of this RFP and the contents of its Proposal. %nce
opened3 Proposals cannot ,e altered or 4ithdra4n3 e:cept as allo4ed ,- this RFP.
0- su,mittin/ a Proposal3 the offeror ac.no4led/es it has read this RFP3 understands it3 and a/rees to ,e
,ound ,- its requirements. The State is not responsi,le for the accurac- of an- information re/ardin/ this
RFP that 4as /athered throu/h a source other than the inquir- process descri,ed in the RFP.
Revised Code Section F.C prohi,its the State from a4ardin/ a contract to an- entit- a/ainst 4hom the
)uditor of State has issued a findin/ for recover- (a OFindin/O)3 if the Findin/ is unresolved at the time of
the a4ard. This also applies to rene4als of contracts. 0- su,mittin/ a Proposal3 the offeror 4arrants it is
not su,5ect to an unresolved Findin/ under Section F.C at the time of its su,mission. )dditionall-3 the
offeror 4arrants it 4ill notif- the *epartment of )dministrative Services in 4ritin/ immediatel- upon
,ecomin/ su,5ect to such an unresolved Findin/ after su,mittin/ its Proposal and ,efore the a4ard of a
Contract under this RFP. Should the State select the offeror7s Proposal for a4ard of a Contract3 this
4arrant- of immediate 4ritten notice 4ill appl- durin/ the term of the Contract3 includin/ an- rene4als or
e:tensions. Further3 the State ma- treat an- unresolved Findin/ a/ainst the Contractor that prevents a
rene4al of the Contract as a ,reach3 in accordance 4ith the provisions of )ttachment Four3 6eneral
Terms and Conditions.
The State ma- re5ect an- Proposal if the offeror ta.es e:ception to the terms and conditions of this RFP3
includes unaccepta,le assumptions or conditions in its Proposal3 fails to compl- 4ith the procedure for
participatin/ in the RFP process3 or fails to meet an- requirement of this RFP. The State also ma- re5ect
an- Proposal it ,elieves is not in its interest to accept and ma- decide not to a4ard a contract to an- or all
of the offerors respondin/ to this RFP.
%fferors ma- not prepare or modif- their Proposals on State premises.
)ll Proposals and other material offerors su,mit 4ill ,ecome the propert- of the State and ma- ,e
returned onl- at the StateLs option. %fferors should not include an- confidential information in a Proposal
or other material su,mitted as part of the evaluation process. )ll Proposals 4ill ,e open to the pu,lic after
the State has a4arded the Contract.
The State 4ill retain all Proposals3 or a cop- of them3 as part of the Contract file for at least three -ears.
)fter the three(-ear retention period3 the State ma- return3 destro-3 or other4ise dispose of the Proposals
and an- copies of them.
<a!)er o Deect(3 The State ma- 4aive an- defects in an- Proposal or in the su,mission process
follo4ed ,- an offeror3 ,ut the State 4ill onl- do so if it ,elieves it is in the StateLs interest and 4ill not
cause an- material unfairness to other offerors.
,o!&t Pro$o(a*(3 The State 4ill not accept 5oint or colla,orative Proposals that require the State to
contract 4ith more than one offeror. =o4ever3 the State does e:pect to contract 4ith one offeror to ,e the
Prime Contractor that ma- partner 4ith other vendors3 if needed3 to provide a full- functionin/ s-stem.
Pa#e 1C o 40
Ma+ 14, 2014
M"*t!$*e or A*ter&ate Pro$o(a*(3 The State 4ill not accept multiple Proposals from a sin/le offeror or
an- alternative solutions or options to the requirements of this RFP. )dditionall-3 an- offeror that
disre/ards a requirement in this RFP simpl- ,- proposin/ an alternative to it 4ill have su,mitted a
defective Proposal the State ma- re5ect. Further3 an- offeror that su,mits multiple Proposals ma- have all
its Proposals re5ected.
.ha&#e( to Pro$o(a*(. The State 4ill allo4 modifications or 4ithdra4als of Proposals onl- if the State
receives them ,efore the Proposal due date. Ho modifications or 4ithdra4als 4ill ,e permitted after the
due date3 e:cept as authori;ed ,- this RFP.
Pro$o(a* I&(tr"ct!o&(. Aach Proposal must use the provided forms for the Technical Proposal and Cost
Proposal and ,e or/ani;ed in an inde:ed ,inder. The Cost Proposal must use the Cost Proposal form
and ,e placed in a separate ,inder and su,mitted separatel- from the Technical Proposal. The
requirements for a ProposalLs contents and formattin/ are contained in the attachments to this RFP. The
State 4ants clear and concise Proposals3 ,ut offerors must ans4er questions completel- and meet all the
RFP7s requirements includin/ the use of the required forms.
The State is not lia,le for an- costs an offeror incurs in respondin/ to this RFP or from participatin/ in the
evaluation process3 re/ardless of 4hether the State a4ards the Contract throu/h this process3 decides
not to /o for4ard 4ith the 2or.3 cancels this RFP for an- reason3 or contracts for the 2or. throu/h some
other process or throu/h another RFP.
To ensure that each Proposal addresses the required Scope of 2or. ()ttachment T4o)3 required sections
of the Proposal Format ()ttachment Three) and Terms and Conditions ()ttachment Four)3 offerors must
address each RFP requirement ,- section and su,(section headin/ and provide the offeror7s proposed
solution or response to the requirement ,- section and su,section !&5*!&e usin/ the provided Dicrosoft
2ord version of this RFP. %fferor responses should use a consistent contrastin/ color (,lue is su//ested
to contrast 4ith the ,lac. te:t of this document) to provide their response to each requirement so that the
offeror response is readil- distin/uisha,le to the State. To aid offerors in the creation of the most
favora,le depiction of their responses3 alternative formats are accepta,le that use t-pefaces3 st-les or
shaded ,ac./rounds3 so lon/ as the use of these formats are consistent throu/hout the offerors response
and readil- distin/uisha,le from the ,aseline RFP. )lterations to the State provided ,aseline RFP
lan/ua/e is strictl- prohi,ited. The State 4ill electronicall- compare offeror responses to the ,aseline
RFP and deviations or alterations to the State7s RFP requirements ma- result in a re5ection of the offeror7s
Proposal.
PART FOUR: E;ALUATION OF PROPOSALS
E)a*"at!o& o Pro$o(a*( 1e&era**+3 The evaluation process ma- consist of up to si: distinct phases'
1. 1nitial revie4<
. Technical evaluation<
&. Cost evaluation<
C. Requests for more information<
!. *etermination of responsi,ilit-< and
9. Contract He/otiations.
The State ma- decide 4hether phases four and si: are necessar-3 and the State ma- rearran/e the order
in 4hich it proceeds 4ith the phases. The State also ma- add or remove su,(phases to an- phase at an-
time3 if the State ,elieves doin/ so 4ill improve the evaluation process.
I&!t!a* Re)!e9. The State 4ill revie4 all Proposals for their format and completeness. The State normall-
re5ects incomplete or incorrectl- formatted Proposals3 thou/h it ma- 4aive an- defects or allo4 an offeror
to su,mit a correction3 if the State ,elieves doin/ so 4ould not result in an unfair advanta/e for the offeror
and it is in the State7s interest. Further3 if the )uditor of State does not certif- a Proposal due to lateness3
the State 4ill not open it. )fter the initial revie43 the State 4ill for4ard all timel-3 complete3 and properl-
formatted Proposals to an evaluation team3 4hich the Procurement Representative 4ill lead.
Pa#e 1E o 40
Ma+ 14, 2014
D!(c*o("re o Pro$o(a* .o&te&t(. The State 4ill see. to open the Proposals in a manner that avoids
disclosin/ their contents. )dditionall-3 the State 4ill see. to .eep the contents of all Proposals
confidential until the Contract is a4arded. 0ut the State 4ill prepare a re/istr- of Proposals that contains
the name of each offeror. The pu,lic ma- inspect that re/istr- after the State opens the Proposals.
Re-"e(t or .*ar!!cat!o&( a&' .orrect!o&(. *urin/ the evaluation process3 in the State7s sole
discretion3 it ma- request clarifications from an- offeror under active consideration and ma- /ive an-
offeror the opportunit- to correct defects in its Proposal3 if the State ,elieves doin/ so 4ould not result in
an unfair advanta/e for the offeror3 and it is in the State7s interest. The State ma- re5ect an- clarification
that is non(responsive or ,roader in scope than 4hat the State requested. 1f the State does so3 or if the
offeror fails to respond to the request for clarification3 the State then ma- request a corrected clarification3
consider the offeror7s Proposal 4ithout the clarification3 or disqualif- the offeror7s Proposal.
Corrections and clarifications must ,e completed off State premises.
Re/ect!o& o Pro$o(a*(. The State ma- re5ect an- Proposal that is not in the required format3 does not
address all the requirements of this RFP3 o,5ects to the terms or conditions of this RFP3 or that the State
determines is e:cessive in price or other4ise not in the State7s interest to accept. 1n addition3 the State
ma- cancel this RFP3 re5ect all the Proposals3 and see. to do the 2or. throu/h a ne4 RFP or other
means.
Tech&!ca* E)a*"at!o&. The State 4ill evaluate each Proposal that it has determined is timel-3 complete3
and properl- formatted unless the Proposal is re5ected. The evaluation 4ill ,e scored accordin/ to the
requirements identified in this RFP3 includin/ the requirements in )ttachment %ne. %ther attachments to
this RFP ma- further refine these requirements3 and the State has a ri/ht to ,rea. these requirements
into components and 4ei/ht an- components of a requirement accordin/ to their perceived importance.
The State also ma- have the Proposals or portions of them revie4ed and evaluated ,- independent third
parties or various State personnel 4ith e:perience that relates to the 2or. or to a criterion in the
evaluation process. )dditionall-3 the State ma- see. revie4s from end users of the 2or. or the advice or
evaluations of various State personnel 4ith su,5ect matter e:pertise or an interest in the 2or.. The State
ma- adopt or re5ect an- recommendations it receives from such revie4s and evaluations or /ive them
such 4ei/ht as the State ,elieves is appropriate.
*urin/ the technical evaluation3 the State 4ill calculate a point total for each Proposal it evaluates. )t the
sole discretion of the State3 it ma- re5ect an- Proposal receivin/ a si/nificant num,er of ;eros for sections
in the technical portions of the evaluation. The State ma- select those offerors su,mittin/ the hi/hest
rated Proposals for the ne:t phase. The num,er of Proposals that advance to the ne:t phase 4ill ,e
4ithin the State7s discretion3 ,ut re/ardless of the num,er of Proposals selected3 the- al4a-s 4ill ,e the
hi/hest rated Proposals from this phase.
)t an- time durin/ this phase3 in the State7s sole discretion3 it ma- as. an offeror to correct3 revise3 or
clarif- an- portions of its Proposal.
The State 4ill document all ma5or decisions and ma.e these a part of the Contract file3 alon/ 4ith the
evaluation results for each Proposal considered.
Re-"!re%e&t(. )ttachment %ne provides requirements the State 4ill use to evaluate the Proposals3
includin/ an- mandator- requirements. 1f the offeror7s Proposal meets all the mandator- requirements3
the offeror7s Proposal ma- ,e included in the ne:t phase of the evaluation3 4hich 4ill consider other
requirements descri,ed in a ta,le in )ttachment %ne.
1n the case of an- requirements for a team of people the offeror is proposin/3 the offeror must su,mit a
team to do the 2or. that collectivel- meets all the team requirements. 0ut the e:perience of multiple
candidates ma- not ,e com,ined to meet a sin/le requirement. Further3 previous e:perience of the
Pa#e 18 o 40
Ma+ 14, 2014
candidate su,mitted for a Pro5ect Dana/er position ma- not ,e used to meet another team mem,er
requirements. Aach candidate proposed for the 2or. team must meet at least one of the requirements.
This RFP as.s for responses and su,missions from offerors3 most of 4hich represent components of the
requirements in )ttachment %ne. 2hile each requirement represents onl- a part of the total ,asis for a
decision to a4ard the Contract to an offeror3 a failure ,- an offeror to ma.e a required su,mission or meet
a mandator- requirement normall- 4ill result in a re5ection of that offerorLs Proposal. The value assi/ned
a,ove to each requirement is onl- a value used to determine 4hich Proposal is the most advanta/eous to
the State in relation to the other Proposals that the State received. 1t is not a ,asis for determinin/ the
importance of meetin/ that requirement.
1f the State does not receive an- Proposal that meets all the mandator- requirements3 the State ma-
cancel this RFP. )lternativel-3 if the State ,elieves it is in its interest3 the State ma- continue to consider
the hi/hest(ran.in/ Proposals despite their failure to meet all the mandator- requirements. 1n doin/ this3
the State ma- consider one or more of the hi/hest(ran.in/ Proposals. The State ma- not consider an-
lo4er(ran.in/ Proposals unless all Proposals ran.ed a,ove it are also considered3 e:cept as provided
,elo4.
1n an- case 4here no Proposal meets all the mandator- requirements3 it ma- ,e that an upper ran.in/
Proposal contains a failure to meet a mandator- requirement the State ,elieves is critical to the success
of the RFPLs o,5ectives. 2hen this is so3 the State ma- re5ect that Proposal and consider lo4er ran.in/
Proposals. 0efore doin/ so3 the State ma- notif- the offeror of the situation and allo4 the offeror an
opportunit- to cure its failure to meet that mandator- requirement.
1f the offeror cures its failure to meet a mandator- requirement the State has deemed critical to the
success of the RFP7s o,5ectives3 the State ma- continue to consider the offeror7s Proposal. =o4ever3 if
the offeror is un4illin/ or una,le to cure the failure3 its Proposal ma- ,e re5ected. The State then ma-
continue to consider the other remainin/ Proposals3 includin/3 if the State so chooses3 Proposals ran.ed
lo4er than the re5ected Proposal.
.o(t E)a*"at!o&3 %nce the technical merits of the Proposals are considered3 the State ma- consider the
costs of one or more of the hi/hest(ran.in/ Proposals. 0ut it is 4ithin the State7s discretion to 4ait until
after an- intervie4s3 presentations3 and demonstrations to evaluate costs. )lso3 ,efore evaluatin/ the
technical merits of the Proposals3 the State ma- do an initial revie4 of costs to determine if an- Proposals
should ,e re5ected ,ecause of e:cessive cost. Further3 the State ma- reconsider the e:cessiveness of
an- Proposal7s cost at an- time in the evaluation process.
The State ma- select one or more of the Proposals for further consideration in the ne:t phase of the
evaluation process ,ased on the price performance formula contained in )ttachment %ne. The
Proposal(s) selected for consideration in the ne:t phase al4a-s 4ill ,e the hi/hest(ran.in/ Proposal(s)
,ased on this anal-sis. That is3 the State ma- not move a lo4er(ran.in/ Proposal to the ne:t phase
unless all Proposals that ran. a,ove it also are moved to the ne:t phase3 e:cludin/ an- Proposals the
State disqualifies ,ecause of e:cessive cost or other irre/ularities.
1f the State finds it should /ive one or more of the hi/hest(ran.in/ Proposals further consideration3 the
State ma- move the selected Proposals to the ne:t phase. The State alternativel- ma- choose to ,-pass
an- or all su,sequent phases and ma.e an a4ard ,ased solel- on its scorin/ of the precedin/ phases3
su,5ect onl- to its revie4 of the hi/hest(ran.in/ offeror7s responsi,ilit-3 as descri,ed ,elo4.
Re-"e(t( or More I&or%at!o&. The State ma- require some offerors to intervie43 ma.e a presentation
a,out their Proposals3 or demonstrate their products or services. 1f the presentations3 demonstrations3 or
intervie4s are held as part of the technical evaluation phase3 all offerors that have Proposals under
evaluation ma- participate. )lternativel-3 if the presentations3 demonstrations3 or intervie4s are held after
the technical evaluation3 the State normall- 4ill limit them to one or more of the hi/hest ran.in/ offerors.
The State normall- 4ill limit such presentations3 demonstrations3 and intervie4s to areas in 4hich it see.s
further information from the hi/hest ran.in/ offeror or offerors. T-picall-3 these discussions provide an
offeror 4ith an opportunit- to do one or more of the follo4in/'
Pa#e 14 o 40
Ma+ 14, 2014
Clarif- its Proposal and ensure a mutual understandin/ of the Proposal7s content<
Sho4case its approach to the 2or.< and
*emonstrate the professionalism3 qualifications3 s.ills3 and 4or. .no4led/e of its proposed
candidates.
The State 4ill schedule the presentations3 demonstrations3 and intervie4s at its convenience and
discretion. The State 4ill determine the scope and format of an- such presentations3 demonstrations3 and
intervie4s and ma- record them. 1f the State moves more than one offeror to this phase3 the scope and
format of these presentations3 demonstrations3 and intervie4s ma- var- from one offeror to the ne:t3
dependin/ on the particular issues or concerns the State ma- have 4ith each offeror7s Proposal.
The State normall- 4ill not ran. intervie4s3 demonstrations3 and presentations. Rather3 if the State
conducts the intervie4s3 demonstrations3 or presentations as part of the technical evaluation3 the State
ma- use the information it /athers durin/ this process in evaluatin/ the technical merits of the Proposals.
1f the State holds the demonstrations3 presentations3 or intervie4s onl- for one or more of the top(ran.in/
offerors after the evaluation phase3 the State ma- decide to revise its e:istin/ Proposal evaluations ,ased
on the results of this process.
The offeror7s oral presentation3 site visit3 and>or demonstration must su,stantiall- represent material
included in the 4ritten proposal3 and should not introduce ne4 concepts or offers unless specificall-
requested ,- the State. The .e- personnel identified in the offeror7s proposal must participate in an- and
all oral presentations3 site visits and final offers.
Deter%!&at!o& o Re($o&(!b!*!t+3 The State ma- revie4 the ,ac./round of one or more of the hi/hest(
ran.in/ offerors and its or their .e- team mem,ers and su,contractors to ensure their responsi,ilit-. For
purposes of this RFP3 a .e- team mem,er is a person an offeror identifies ,- name in its Proposal as a
mem,er of its proposed team. The State 4ill not a4ard the Contract to an offeror it determines is not
responsi,le or that has proposed candidates or su,contractors to do the 2or. that are not responsi,le.
The State7s determination of an offeror7s responsi,ilit- ma- include the follo4in/ factors' e:perience of the
offeror and its .e- team mem,ers and su,contractors3 its and their past conduct on previous contracts3
past performance on previous contracts3 a,ilit- to e:ecute this Contract properl-3 and mana/ement s.ill.
The State ma- ma.e this determination of responsi,ilit- ,ased on the offeror7s Proposal3 reference
evaluations3 a revie4 of the offeror7s financial a,ilit-3 and another information the State requests or
determines is relevant.
Some of the factors used in determinin/ an offeror7s responsi,ilit-3 such as reference chec.s3 ma- also
,e used in the technical evaluation of Proposals in phase t4o of the evaluation process. 1n evaluatin/
those factors in phase t4o3 the 4ei/ht the State assi/ns to them3 if an-3 for purposes of the technical
evaluation 4ill not preclude the State from re5ectin/ a Proposal ,ased on a determination that an offeror is
not responsi,le. For e:ample3 if the offerorLs financial a,ilit- is adequate3 the value3 if an-3 assi/ned to
the offerorLs relative financial a,ilit- in relation to other offerors in the technical evaluation phase ma- or
ma- not ,e si/nificant3 dependin/ on the nature of the 2or.. 1f the State ,elieves the offerorLs financial
a,ilit- is inadequate3 the State ma- re5ect the offerorLs Proposal despite its other merits.
The State ma- ma.e a responsi,ilit- determination at an- time durin/ the evaluation process3 ,ut it
t-picall- 4ill do so onl- once it has evaluated the technical merits and costs of the Proposals. The State
al4a-s 4ill revie4 the responsi,ilit- of an offeror selected for an a4ard ,efore ma.in/ the a4ard3 if it has
not alread- done so earlier in the evaluation process. 1f the State determines the offeror selected for
a4ard is not responsi,le3 the State then ma- /o do4n the line of remainin/ offerors3 accordin/ to ran.3
and determine responsi,ilit- 4ith the ne:t hi/hest(ran.in/ offeror.
Reere&ce .hec=(3 )s part of the State7s determination of an offeror7s responsi,ilit-3 the State ma-
conduct reference chec.s to verif- and validate the offeror7s and its proposed candidates7 and
su,contractors7 past performance. Reference chec.s that indicate poor or failed performance ,- the
offeror or a proposed candidate or su,contractor ma- ,e cause for re5ection of the offeror7s Proposal.
Pa#e 16 o 40
Ma+ 14, 2014
)dditionall-3 the State ma- re5ect an offeror7s Proposal as non(responsive if the offeror fails to provide
requested reference contact information.
The State ma- consider the qualit- of an offeror7s and its candidates7 and su,contractors7 references as
part of the technical evaluation phase3 as 4ell as in the State7s determination of the offeror7s
responsi,ilit-. The State also ma- consider the information it receives from the references in 4ei/hin/
an- requirement contained in the technical evaluation phase3 if that information is relevant to the
requirement. 1n chec.in/ an offeror7s or an- of its proposed candidates7 or su,contractors7 references3
the State 4ill see. information that relates to the offeror7s previous contract performance. This ma-
include performance 4ith other /overnmental entities3 as 4ell as another information the State deems
important for the successful operation and mana/ement of the 2or. and a positive 4or.in/ relationship
,et4een the State and the offeror. 1n doin/ this3 the State ma- chec. references other than those
provided in the offeror7s Proposal. The State also ma- use information from other sources3 such as third(
part- reportin/ a/encies.
F!&a&c!a* Ab!*!t+. Part of State7s determination of an offeror7s responsi,ilit- ma- include the offerorLs
financial a,ilit- to perform the Contract. This RFP ma- e:pressl- require the su,mission of audited
financial statements from all offerors in their Proposals3 ,ut if this RFP does not ma.e this an e:press
requirement3 the State still ma- insist an offeror su,mit audited financial statements for up to the past
three -ears3 if the State is concerned an offeror ma- not have the financial a,ilit- to carr- out the
Contract. )lso3 the State ma- consider financial information other than the information this RFP requires
as part of the offeror7s Proposal3 such as credit reports from third(part- reportin/ a/encies.
.o&tract Ne#ot!at!o&(. The final phase of the evaluation process ma- ,e contract ne/otiations. 1t is
entirel- 4ithin the discretion of the State 4hether to permit ne/otiations. )n offeror must not su,mit a
Proposal assumin/ there 4ill ,e an opportunit- to ne/otiate an- aspect of the Proposal3 and an- Proposal
that is contin/ent on the State ne/otiatin/ 4ith the offeror ma- ,e re5ected. The State is free to limit
ne/otiations to particular aspects of an- Proposal or the RFP3 to limit the offerors 4ith 4hom the State
ne/otiates3 and to dispense 4ith ne/otiations entirel-. 1f ne/otiations are held3 the- 4ill ,e scheduled at
the convenience of the State3 and the selected offeror or offerors must ne/otiate in /ood faith.
The State ma- limit ne/otiations to specific aspects of the RFP or the offeror7s Proposal. Should the
evaluation result in a top(ran.ed Proposal3 the State ma- limit ne/otiations to onl- that offeror and not
hold ne/otiations 4ith an- lo4er(ran.in/ offeror. 1f ne/otiations are unsuccessful 4ith the top(ran.ed
offeror3 the State then ma- /o do4n the line of remainin/ offerors3 accordin/ to ran.3 and ne/otiate 4ith
the ne:t hi/hest(ran.in/ offeror. Bo4er(ran.in/ offerors do not have a ri/ht to participate in ne/otiations
conducted in such a manner.
1f the State decides to ne/otiate simultaneousl- 4ith more than one offeror3 or decides ne/otiations 4ith
the top(ran.ed offeror are not satisfactor- and therefore ne/otiates 4ith one or more of the lo4er(ran.in/
offerors3 the State then 4ill determine if an ad5ustment in the ran.in/ of the offerors 4ith 4hich it held
ne/otiations is appropriate ,ased on the ne/otiations. The Contract a4ard3 if an-3 then 4ill ,e ,ased on
the final ran.in/ of offerors3 as ad5usted.
)uction techniques that reveal one offerorLs price to another or disclose another material information
derived from competin/ Proposals are prohi,ited. )n- oral modification of a Proposal 4ill ,e reduced to
4ritin/ ,- the offeror as descri,ed ,elo4.
Follo4in/ ne/otiations3 the State ma- set a date and time for the offeror(s) 4ith 4hich the State
conducted ne/otiations to su,mit a ,est and final Proposal. 1f ne/otiations 4ere limited and all chan/es
4ere reduced to si/ned 4ritin/s durin/ ne/otiations3 the State need not require a ,est and final Proposal.
1f ,est and final Proposals are required3 the- ma- ,e su,mitted onl- once3 unless the State determines it
is in the StateLs interest to conduct additional ne/otiations. 1n such cases3 the State ma- require another
su,mission of ,est and final Proposals. %ther4ise3 discussion of or chan/es in the ,est and final
Proposals 4ill not ,e allo4ed. 1f an offeror does not su,mit a ,est and final Proposal3 the State 4ill treat
that offerorLs previous Proposal as its ,est and final Proposal.
Pa#e 20 o 40
Ma+ 14, 2014
The State usuall- 4ill not ran. ne/otiations and normall- 4ill hold them onl- to correct deficiencies in or
enhance the value of the hi/hest(ran.ed offerorLs Proposal.
From the openin/ of the Proposals to the a4ard of the Contract3 ever-one evaluatin/ Proposals on ,ehalf
of the State 4ill see. to limit access to information contained in the Proposals solel- to those people 4ith
a need to .no4 the information. The State also 4ill see. to .eep this information a4a- from other
offerors3 and the State ma- not tell one offeror a,out the contents of another offerorLs Proposal in order to
/ain a ne/otiatin/ advanta/e.
0efore the a4ard of the Contract or cancellation of the RFP3 an- offeror that see.s to /ain access to the
contents of another offerorLs Proposal ma- ,e disqualified from further consideration.
He/otiated chan/es 4ill ,e reduced to 4ritin/ and ,ecome a part of the Contract file3 4hich 4ill ,e
availa,le for pu,lic inspection after a4ard of the Contract or cancellation of the RFP3 provided the State
does not plan to reissue the RFP. 1f the State plans to reissue the RFP3 the Contract file 4ill not ,e
availa,le until the su,sequent RFP process is completed. ?nless the State a/rees other4ise in 4ritin/3
the offeror must draft and si/n the 4ritten chan/es and su,mit them to the State 4ithin five ,usiness
da-s. 1f the State accepts the chan/es3 the State 4ill /ive the offeror 4ritten notice of the State7s
acceptance3 and the ne/otiated chan/es to the successful offer 4ill ,ecome a part of the Contract.
Fa!*"re to Ne#ot!ate. 1f an offeror fails to provide the necessar- information for ne/otiations in a timel-
manner3 or fails to ne/otiate in /ood faith3 the State ma- terminate ne/otiations 4ith that offeror3 remove
the offeror7s Proposal from further consideration3 and see. such other remedies as ma- ,e availa,le in
la4 or in equit-.
Pa#e 21 o 40
Ma+ 14, 2014
PART FI;E: A<ARD OF TJE .ONTRA.T
.o&tract A9ar'3 The State plans to a4ard the Contract ,ased on the schedule in the RFP3 if the State
decides the 2or. is in its ,est interest and has not chan/ed the a4ard date.
1ncluded 4ith this RFP3 as )ttachment Five3 is a sample of the Contract for the RFP. The State 4ill issue
t4o ori/inals of the Contract to the Contractor proposed for a4ard. The offeror must si/n and return the
t4o ori/inals to the Procurement Representative. The Contract 4ill ,ind the State onl- 4hen the StateLs
dul- authori;ed representative si/ns all copies and returns one to the Contractor 4ith an a4ard letter3 the
State issues a purchase order3 and all other prerequisites identified in the Contract have occurred.
The Contractor must ,e/in 4or. 4ithin 1! ,usiness da-s after the State issues a purchase order3 or on a
mutuall- a/reed start date3 under the Contract. 1f the State a4ards a Contract pursuant to this RFP3 and
the Contractor is una,le or un4illin/ to ,e/in the 2or. 4ithin the time specified a,ove3 the State ma-
cancel the Contract3 effective immediatel- on notice to the Contractor. The State then ma- return to the
evaluation process under this RFP and resume the process 4ithout /ivin/ further consideration to the
ori/inall- selected Proposal. )dditionall-3 the State ma- see. such other remedies as ma- ,e availa,le to
the State in la4 or in equit- for the selected Contractor7s failure to perform under the Contract.
.o&tract. 1f this RFP results in a Contract a4ard3 the Contract 4ill consist of this RFP3 includin/ all
attachments3 4ritten amendments to this RFP3 the ContractorLs accepted Proposal3 and 4ritten3
authori;ed amendments to the ContractorLs Proposal in final form. 1t also 4ill include an- materials
incorporated ,- reference in the a,ove documents and an- purchase orders and chan/e orders issued
under the Contract. The form of the Contract is included as a one(pa/e attachment to this RFP3 ,ut it
incorporates all the documents identified a,ove. The /eneral terms and conditions for the Contract are
contained in )ttachment Four to this RFP. 1f there are conflictin/ provisions ,et4een the documents that
ma.e up the Contract3 the order of precedence for the documents is as follo4s'
1. The Contract in its final form<
. This RFP3 as amended<
&. The documents and materials incorporated ,- reference in the RFP<
C. The A:ecutive %rder A% "11(1I incorporated ,- reference in the RFP<
!. The ContractorLs Proposal3 as amended3 clarified3 and accepted ,- the State< and
9. The documents and materials incorporated ,- reference in the ContractorLs Proposal.
Hot4ithstandin/ the order listed a,ove3 chan/e orders and amendments issued after the Contract is
e:ecuted ma- e:pressl- chan/e the provisions of the Contract. 1f the- do so e:pressl-3 then the most
recent of them 4ill ta.e precedence over an-thin/ else that is part of the Contract. To ,e ,indin/ on the
State3 a dul- authori;ed representative of the *epartment of )dministrative Services must si/n an-
chan/e order under or amendment to the Contract.
Pa#e 22 o 40
Ma+ 14, 2014
ATTA.JMENT ONE: E;ALUATION .RITERIA
Ma&'ator+ Re-"!re%e&t3 The first ta,le lists this RFP7s mandator- requirement. 1f the offeror7s
Proposal meets the mandator- requirement3 the offeror7s Proposal ma- ,e included in the ne:t part of the
evaluation descri,ed in the follo4in/ ta,le.
Ma&'ator+ Re-"!re%e&t Re/ect Acce$t
The oeror %"(t ha)e a& e(tab*!(he' B"(!&e(( I&te**!#e&ce $ract!ce 9!th!&
!t( or#a&!Hat!o& co%$r!(e' o a 'e'!cate' (ta 9!th 'e%o&(trate'
=&o9*e'#e o !&'"(tr+ be(t $ract!ce(3
The oeror %"(t 'e%o&(trate eL$er!e&ce *ea'!&# the 'e*!)er+ o BI
(o*"t!o&( that a&a*+He (er)!ce( $ro)!'e' to !&'!)!'"a*( that %ea("re(
o"tco%e( a&' tre&'( ("$$ort!&# o)er 200 b"(!&e(( "(er( o& at *ea(t 2
$ro/ect( 9!th!& the *a(t 3E %o&th(3
Score' .r!ter!a3 1n the technical evaluation phase3 the State 4ill rate the technical merits of the
Proposals ,ased on the follo4in/ requirements and the 4ei/ht assi/ned to each requirement'
Score' .r!ter!a <e!#ht
Doe(
Not
Meet
Meet( ELcee'(
1reat*+
ELcee'(
OFFEROR REQUIREMENTS
13 The oeror %"(t ha)e a& e(tab*!(he' B"(!&e((
I&te**!#e&ce $ract!ce 9!th!& !t( or#a&!Hat!o&
co%$r!(e' o a 'e'!cate' (ta 9!th
'e%o&(trate' =&o9*e'#e o !&'"(tr+ be(t
$ract!ce(3
To demonstrate this e:perience3 the offeror must include
relevant information to demonstrate an esta,lished
0usiness 1ntelli/ence practice.
E N?A C 8 6
23 The oeror %"(t 'e%o&(trate eL$er!e&ce
*ea'!&# the 'e*!)er+ o BI (o*"t!o&( that a&a*+He
(er)!ce( $ro)!'e' to !&'!)!'"a*( that %ea("re(
o"tco%e( a&' tre&'( ("$$ort!&# o)er 200
b"(!&e(( "(er( o& at *ea(t 2 $ro/ect( 9!th!& the
*a(t 3E %o&th(3
at least t4o references and ma- include up to3 ,ut not
more than3 five references from or/ani;ations 4here the
offeror led the deliver- of 01 solutions. 1f more than five
references are provided3 onl- the first five listed 4ill ,e
used for scorin/.
4 N?A C 8 6
33 The oeror %"(t 'e%o&(trate eL$er!e&ce 9!th at
*ea(t 3 '!ere&t e&t!t!e( or 9h!ch the oeror ha(
$eror%e' BI $ro/ect( !& the $a(t E0 %o&th(3
at least three references ,ut not more than five
references from different entities 4here the offeror
performed 01 pro5ects. 1f more than five references are
provided3 onl- the first five listed 4ill ,e used for scorin/.
4 0 C 8 6
Pa#e 23 o 40
Ma+ 14, 2014
43 The oeror %"(t 'e%o&(trate eL$er!e&ce !& the
'e*!)er+ o h"%a& (er)!ce( or (!%!*ar BI
(o*"t!o&(3
at least one reference ,ut not more than three
references 4here the offeror delivered human services
or similar 01 solutions. 1f more than three references are
provided3 onl- the first three listed 4ill ,e used for
scorin/.
2 0 C 8 6
C3 The oeror !( a cert!!e' MBE or !( $ro$o(!&# a
cert!!e' MBE ("bco&tractor that 9!** $eror% a
%!&!%"% o 30M o the <or=3
2 0 C 8 6
PRO,E.T REQUIREMENTS
E3 Sta!&# P*a&
2C 0 C 8 6
83 The oeror %"(t $ro$o(e (ta that
'e%o&(trate( eL$er!e&ce ("cce(("**+ $ro)!'!&#
tech&!ca* (er)!ce( or a %!&!%"% o o&e BI
(o*"t!o& "(!&# I&or%at!ca 63L or a $ro/ect3
at least one candidate in its staffin/ plan 4ith 01
Solutions usin/ 1nformatica F.:. )ll staff 4ith 1nformatica
F.: e:perience must ,e identified.
C 0 C 8 6
(o*"t!o& "(!&# .o#&o( 103L or a $ro/ect3
Solutions usin/ Co/nos 1".:. )ll staff 4ith Co/nos 1".:
e:perience must ,e identified.
C 0 C 8 6
(o*"t!o& "(!&# IBM DB2 LU< )63L or a $ro/ect3
Solutions usin/ 10D *0 B?2 vF.:. )ll staff 4ith 10D
*0 B?2 vF.: e:perience must ,e identified.
C 0 C 8 6
103 Pro/ect P*a&
10 0 C 8 6
113 Pro$o(e' So*"t!o&
30 0 C 8 6
Pr!ce Peror%a&ce For%"*a3 The evaluation team 4ill rate the Proposals that meet the Dandator-
Requirements ,ased on the follo4in/ criteria and respective 4ei/hts.
Pa#e 24 o 40
Ma+ 14, 2014
.r!ter!a Perce&ta#e
Technical Proposal #"P
Cost Summar- &"P
To ensure the scorin/ ratio is maintained3 the State 4ill use the follo4in/ formulas to ad5ust the points
a4arded to each offeror.
The offeror 4ith the hi/hest point total for the Technical Proposal 4ill receive #"" points. The remainin/
offerors 4ill receive a percenta/e of the ma:imum points availa,le ,ased upon the follo4in/ formula'
Technical Proposal Points Q (%fferor7s Technical Proposal Points>=i/hest Hum,er of
Technical Proposal Points %,tained) : #""
The offeror 4ith the lo4est proposed Hot(To(A:ceed Fi:ed Price 4ill receive &"" points. The remainin/
offerors 4ill receive a percenta/e of the ma:imum cost points availa,le ,ased upon the follo4in/ formula'
There is a ma:imum of &"" Cost Proposal Points availa,le. The Cost Proposal Points for each offeror
4ill ,e determined ,ased upon the follo4in/ formula'
Cost Proposal Points Q Total Cost for Avaluation Points K Rate Card Avaluation Total Points
The State 4ill use the follo4in/ formulas to determine the points a4arded to each offeror for the Cost
Proposal.
Total Cost for Avaluation Points Q (Bo4est Total Cost for Avaluation>%fferor7s Total Cost
for Avaluation) : $!.
Rate Card Avaluation Total Points Q (Bo4est Rate Card Avaluation Total>%fferor7s Rate
Card Avaluation Total) : 1!
Total Points Score' The total points score is calculated usin/ the follo4in/ formula'
Total Points Q Technical Proposal Points K Cost Proposal Points
Pa#e 2C o 40
Ma+ 14, 2014
ATTA.JMENT T<O: PRO,E.T REQUIREMENTS AND SPE.IAL PRO;ISIONS
PART ONE: <ORA REQUIREMENTS
This attachment descri,es the Pro5ect and 4hat the Contractor must do to /et the 5o, done. 1t also
descri,es 4hat the Contractor must deliver as part of the completed 2or. (the O*elivera,lesO).
)dditionall-3 it /ives a detailed description of the 2or.7s schedule.
Sco$e o <or=3 The follo4in/ tas.s and delivera,les represent 4or. the Contractor must complete to
successfull- complete the +FS Child Care 01 Pro5ect. Trainin/ of and .no4led/e transfer to State staff is
required throu/hout the Pro5ect.
.o&tractor Re($o&(!b!*!t!e( a&' De*!)erab*e(
This RFP includes t4o su,pro5ects'
1. )ssessment of the +FS 01 or/ani;ational capa,ilities and processes and recommendations for
or/ani;ation3 processes and infrastructure< and
. Anhanced 01 reportin/ infrastructure for the Child Care ,usiness area.
The +FS 01 assessment is to occur as the ,usiness o,5ectives are revie4ed and the roadmap for
developin/ Su,5ect )rea Releases (S)R) is developed. The results from the 01 assessment 4ill ,e
utili;ed to esta,lish ,est practices for +FS 01 and the Child Care 01 Pro5ect.
For the Child Care 01 Pro5ect3 +FS ,elieves that the Contractor 4ill spend the first si: (9) 4ee.s
completin/ the overall =i/h(Bevel )ssessment from a ,usiness and technical perspective. The result of
this effort 4ill demonstrate the Contractor7s understandin/ of the scope of the effort as sho4n in the
required delivera,les that descri,e the iterative Su,5ect )rea Releases (S)Rs).
?pon approval of the S)R Roadmap and overall Pro5ect Plan3 the Contractor must address the ne:t sta/e
for desi/n throu/h implementation of the S)Rs. )ll the S)Rs to/ether must cover the full landscape of
the Child Care ,usiness requirements defined in the RFP Supplements3 the RFP and as refined
throu/hout the Pro5ect.
) summar- of delivera,les is listed ,elo43 follo4ed ,- a detailed description.
Pha(e De*!)erab*e
Pro/ect Ma&a#e%e&t
13 Pro/ect P*a&
a. Iic.off Deetin/
,. Pro5ect Plan *evelopment and Dana/ement
i. ?pdated Pro5ect Plan and Schedule
c. )pproach *ocuments
i. Pro5ect A:ecution Strate/-
ii. Communication )pproach
iii. Testin/ )pproach
iv. 0usiness and Technical ?ser Trainin/ and Transition )pproach
v. 1ssue and Ris. Dana/ement )pproach
vi. Chan/e Request Revie4 and )pproval Process
S"b$ro/ect 1
23 BI Or#a&!Hat!o&a* A((e((%e&t Doc"%e&t
S"b$ro/ect 2: .JILD
.ARE BI
33 J!#h5Le)e* A((e((%e&t a&' S"b/ect Area Re*ea(e @SAR> Roa'%a$
a. Refined Fact @ualifier Datri:3 and )ssociated 0usiness @uestions
,. =i/h(Bevel 6ap )nal-sis
i. 1dentif- the /aps ,et4een the Child Care user requirements and
Pa#e 2E o 40
Ma+ 14, 2014
Pha(e De*!)erab*e
the e:istin/ 01 infrastructure
ii. )ssess the qualit- of the e:istin/ data mart contents and the
associated ATB process.
iii. 1dentif- chan/es or additional Co/nos reportin/ to support the
,usiness requirements3 includin/ ,ut not limited to'
Refined Bo/ical *imensional and Ph-sical *ata Dodel.
Su,5ect )rea Release (S)R).
iv. 01 *ata Dinin/ Tool
v. 1dentif- s-ner/ies that can ,e levera/ed 4ith the ==S 01
S"b$ro/ect 2: .JILD
.ARE BI
43 SAR Re-"!re%e&t( A&a*+(!(, De(!#& a&' Doc"%e&tat!o&
a. Revised Pro5ect Schedule
,. Revised Fact @ualifier Datri: and )ssociated 0usiness @uestions
c. Revised Bo/ical and Ph-sical *ata Dodel and *ata *ictionar-
d. *evelop Capacit- Plan
e. *evelop 0ac.up and Recover- Plan
f. *etailed Specifications for the ATB and *ata
/. *etailed Specifications for Reportin/
h. *etailed *ata @ualit- )nal-sis and Recommendations
S"b$ro/ect 2: .JILD
.ARE BI
C3 SAR De)e*o$%e&t, Te(t!&# a&' Doc"%e&tat!o&
a. ATB Process Construction
,. Co/nos Frame4or. Dana/er Detadata Dodel Construction
c. Reports Construction
d. 1ncremental and =istoric Boad > *ata,ase 0ac.up and Recover-
Pro/rams Construction
e. Testin/ Plan and Test Results
f. 1mplementation and Trainin/ Plan
/. ?pdated 01 *ocumentation
S"b$ro/ect 2: .JILD
.ARE BI
E3 SAR I%$*e%e&tat!o& M!*e(to&e a&' Doc"%e&tat!o&
a. *ata,ase Boad
,. Securit- Confi/uration
c. Technical and And ?ser (0usiness) Trainin/
d. ?pdated *ocumentation
e. 1mplementation Dilestone
Pa#e 28 o 40
Ma+ 14, 2014
Pha(e De*!)erab*e
S"b$ro/ect 2: .JILD
.ARE BI
83 BI .h!*' .are S+(te% Po(t Pro'"ct!o& I%$*e%e&tat!o& S"$$ort
a. Production 1ssue Resolution
,. Performance Tunin/
c. Transition Plan 1mplementation
d. Future Roadmap
e. ?pdated *ocumentation
f. Si:t- (9")(da- Production Dilestone
O"t o Sco$e
1. Dodifications to e:istin/ Child Care non(01 s-stems (includin/3 A)3 CP3 ACC3 Bicensin/3 C%BTS3
S%B)R3 Count- &FF Re/istration3 S?T@3 1ncident J 1n5ur-).
. Count- operational reportin/ utili;in/ the Child Care data mart3 e:cept for 4hat is noted in the
Child Care 01 F@D J 0usiness @uestions in Supplement T4o. Hote that all reportin/ defined at
the State level 4ill have a count-(level component that 4ill ,e addressed< this out(of(scope note
means that the pro5ect 4ill not develop count-(onl-(specific delivera,les.
&. Purchase of soft4are or equipment.
Deta!*e' De(cr!$t!o& o De*!)erab*e( K The follo4in/ sections include detailed descriptions of
Contractor responsi,ilities and delivera,les required for this Pro5ect.
PRO,E.T MANA1EMENT
The State 4ill provide oversi/ht for the Pro5ect3 ,ut the Contractor must provide overall Pro5ect
mana/ement for the tas.s under this Contract3 includin/ the da-(to(da- mana/ement of its staff. The
Contractor also must assist the State 4ith coordinatin/ assi/nments for State staff3 if an-3 involved in the
Pro5ect. )dditionall-3 the Contractor must provide all administrative support for its staff and activities.
Throu/hout the Pro5ect3 the Contractor must emplo- on/oin/ mana/ement techniques to ensure a
comprehensive Pro5ect Plan is developed3 e:ecuted3 monitored3 reported on3 and maintained.
The Contractor must provide a dedicated3 full(time Pro5ect Dana/er for the Pro5ect. This Pro5ect Dana/er
and appropriate staff must 4or. on(site at a +FS desi/nated site in central %hio. The Contractor must
emplo- the proposed Pro5ect Dana/er as a re/ular3 fulltime emplo-ee as of the Proposal su,mission date
and throu/hout the term of the Contract. )dditionall-3 the Contractor7s fulltime re/ular emplo-ees must
perform at least &"P of the effort required to complete the 2or.. The Contractor ma- use its o4n staff or
su,contractor staff to meet the remainin/ #"P of the effort.
The State 4ill provide staff3 as it deems appropriate3 to perform Pro5ect monitorin/3 4ill participate in
mana/ement meetin/s and Pro5ect revie4s and 4ill perform qualit- assurance and confi/uration
mana/ement tas.s.
The Contractor7s Pro5ect Dana/ement responsi,ilities include3 at a minimum<
Plannin/ of the Pro5ect Do,ili;ation Affort'
Conductin/ a Iic.off Deetin/ for Pro5ect team mem,ers (Contractor and State staff) and
State sta.eholders<
1nitial and on/oin/ Pro5ect Plan *evelopment and Dana/ement includin/ re/ular status
reportin/<
*evelopment and Communication of Dethodolo/- and )pproach *ocuments< and
%n/oin/ and Re/ular Deetin/ )ttendance and Reportin/.
Pa#e 24 o 40
Ma+ 14, 2014
Mob!*!Hat!o& Eort. The Contractor 4ill initiate the pro5ect 4ith a mo,ili;ation effort for the first 1" da-s
of the pro5ect3 follo4ed ,- the pro5ect .ic.off event. This effort 4ill focus on plannin/3 processes3 and
pro5ect methodolo/-. The /oal 4ill ,e to discuss and evaluate the Contractor7s proposed practices3
methodolo/ies and recommendations concernin/ the pro5ect. )s part of the mo,ili;ation effort3 the
Contractor must lead a plannin/ session 4hich ensures the follo4in/ has ,een esta,lished'
) common understandin/ of the Pro5ect Schedule<
) common vision of all *elivera,les <
) common understandin/ and documentation of acceptance criteria for *elivera,les<
) common understandin/ of the Pro5ect e:ecution strate/-< and
Clarit- on the approach and scope of overall Pro5ect and the responsi,ilities of the Contractor
have ,een defined and a/reed to ,- the State.
A!c=o Meet!&#3 The Contractor must plan and conduct a Pro5ect .ic.off meetin/ presentation to the
sponsors and .e- sta.eholders after the mo,ili;ation effort to introduce the team and descri,e the
approach to the Pro5ect. )t a minimum3 the presentation must include a hi/h level overvie4 of the Pro5ect
A:ecution Strate/-3 includin/ the follo4in/'
Pro5ect scope and schedule<
6oals of the Pro5ect<
Dethodolo/-3 approach3 and tools to achieve the /oals<
Roles3 responsi,ilities3 and team e:pectations<
Tas.s3 *elivera,les and si/nificant 4or. products< and
Dilestones.
Pro/ect P*a& De)e*o$%e&t a&' Ma&a#e%e&t3 The Contractor must su,mit and present for feed,ac. an
updated Pro5ect Plan at the end of the Do,ili;ation Affort. For the updated3 detailed Pro5ect Schedule the
Contractor must include'
1nitiall-3 a detailed 2or. 0rea.do4n Structure and resource assi/nments for Su,pro5ect 1 and the
=i/h(Bevel )ssessment and S)R Roadmap *elivera,le from Su,pro5ect . This update must
address all *elivera,les3 milestones and tas.s as 4ell as dependencies that ma- ,e outside of the
Contractor7s responsi,ilit- ,ut ma- influence or relate to the Contractor7s 4or. and a,ilit- to complete
the Contractor7s tas.s as planned.
The Contractor must provide an updated3 detailed Pro5ect Schedule that includes'
)n updated detailed 2or. 0rea.do4n Structure and resource assi/nments for the for4ard(loo.in/
si:(month rollin/(4indo4 plannin/ period (the level of specificit- for a rollin/ si: month period3 defined
to the tas. and named resource level)3 4ith ma5or milestones>activities identified for the do4nstream
periods outside the si: month 4indo4.
o The update must address all phases of the Pro5ect for 4hich the Contractor has responsi,ilit-
includin/ ma5or delivera,les3 milestones and tas.s as 4ell as dependencies that ma- ,e
outside of the Contractor7s responsi,ilit- ,ut ma- influence or relate to the Contractor7s 4or.
and a,ilit- to complete the Contractor7s tas.s as planned.
)dequate time for the State7s revie43 commentar-3 and approval on all delivera,les. This revie4
period 4ill ,e for a minimum of five (!) da-s or as mutuall- a/reed upon ,- the Contractor and State.
The Pro5ect Schedule must ,e updated on an on/oin/ ,asis 4ith a more detailed vie4 on an a/reed upon
time interval. The Pro5ect Schedule must ,e maintained on an on/oin/ ,asis ,- the Contractor and
updated 4ee.l-.
The State 4ill 4or. 4ith the Contractor in advance of the presentation for revie4 of an- delivera,le or
4or. product to determine the appropriate num,er of ,usiness da-s it needs for such revie4s and provide
that information to the Contractor after a4ard and durin/ the mo,ili;ation effort. Should the State re5ect
the plan in part or in full or associated *elivera,les in part or in full3 the Contractor must correct all
deficiencies and resu,mit it for the State7s revie4 and approval until the State accepts the *elivera,le3 at
Pa#e 26 o 40
Ma+ 14, 2014
no additional cost to the State. Should the Contractor determine that the State7s revie4 of *elivera,les or
4or. products 4ill impact the Contractor7s a,ilit- to e:ecute the Pro5ect in accordance 4ith the a/reed and
esta,lished Pro5ect Plan3 the Contractor shall notif- the State promptl- 4ith a request for e:pedited revie4
of *elivera,les or 4or. products. 1n no case shall e:pedited revie4 ,e requested under circumstances
that relate to Contractor 2or. or *elivera,les deemed deficient ,- the State for /ood reason.
A$$roach Doc"%e&t(3 *urin/ the Do,ili;ation Affort3 the Contractor must 4or. 4ith the State to
develop approach documents to esta,lish Pro5ect standards and provide an overall conte:t to mana/e the
Pro5ect life c-cle. Aach document ,elo4 4ill summari;e a hi/h(level approach for a specific area of the
Pro5ect. The follo4in/ approach documents must ,e developed and e:ecuted'
i. Pro/ect ELec"t!o& Strate#+: The Contractor must ,uild upon the proposed Pro5ect A:ecution
Strate/- and provide an updated document.
)s part of the Pro5ect A:ecution Strate/-3 the Contractor must develop a detailed implementation
strate/- that demonstrates the proposed approach to achieve the o,5ectives of this Pro5ect in
addition to meetin/ the requirements and time frames. The State7s e:pectation is that the
Contractor 4ill dra4 on its previous e:perience e:ecutin/ similar pro5ects as 4ell as ,est
practices to su//est a strate/-.
The Contractor must provide an approach to structurin/ the Pro5ect into distinct phases that 4ill
most effectivel- accomplish the Pro5ect7s o,5ectives. This hi/h(level plan should dra4 on the
Contractor7s e:perience e:ecutin/ similar pro5ects. The Contractor must clearl- descri,e each
phase3 listin/ the activities that 4ill ,e performed and e:it and success criteria for the phase. The
Contractor must clearl- articulate the reasonin/ ,ehind its selection of e:ecution strate/-3 ,ased
on information availa,le in the RFP and further information /athered durin/ the mo,ili;ation
effort.
ii. .o%%"&!cat!o& A$$roach: The Contractor must develop the Pro5ect communication approach
and 4or. 4ith State representatives to e:ecute the communication activities. The Contractor
shall ,e responsi,le for the communication activities includin/ plannin/3 schedulin/ and
performance reportin/. The approach document 4ill include all internal and e:ternal audiences3
4ritten3 ver,al and meetin/ communications initiatives3 includin/ purpose3 structure3 and
frequenc- as 4ell as planned ma5or communications milestones.
iii. Te(t!&# A$$roach: The Contractor must develop the approach for unit3 s-stem>inte/ration3 ?ser
)cceptance (?)T) and performance testin/. The Contractor must use the +FS =P @ualit- Center
tool to record test plans3 scripts3 and results.
iv. B"(!&e(( a&' Tech&!ca* U(er Tra!&!&# a&' Tra&(!t!o& A$$roach' The Contractor must
develop the Pro5ect trainin/ and transition approach and 4or. 4ith the State to ensure
sta.eholder en/a/ement3 development and deliver- of a 4or.force transition approach as 4ell as
education and trainin/ desi/n.
v. I(("e a&' R!(= Ma&a#e%e&t A$$roach' The Contractor must develop an issue and ris.
mana/ement approach that provides a s-stematic methodolo/- of identif-in/3 anal-;in/3
resolvin/ and trac.in/ Pro5ect issues and ris.s. This approach must also address constraints and
assumptions3 planned responses and contin/encies.
vi. .ha&#e Re-"e(t Re)!e9 a&' A$$ro)a* Proce((: The Contractor must use a chan/e request
revie4 and approval approach developed 4ith +FS. The approach document shall provide a
process for documentin/3 anal-;in/3 approvin/ and trac.in/ scope chan/es for the duration of the
Pro5ect per the Chan/es section ()ttachment Four3 Part T4o). )n- chan/e request that results in
a Contract amendment 4ill ,e formall- processed and approved ,- *)S.
Meet!&# Atte&'a&ce a&' Re$ort!&# Re-"!re%e&t(3 The Contractor must adhere to the follo4in/
meetin/ and reportin/ requirements'
Pa#e 30 o 40
Ma+ 14, 2014
1mmediate Reportin/ ( The Pro5ect Dana/er or a desi/nee must immediatel- report an- material
Pro5ect plan3 scope3 staffin/3 ,ud/etar- or ris. profile chan/es for the Pro5ect to the State Pro5ect
Dana/er (see' )ttachment Four' Part T4o' Replacement Personnel).
Plan and A:ecute Status Deetin/s ( The Pro5ect Dana/er and other Pro5ect team mem,ers must
plan3 attend and e:ecute appropriate status meetin/s 4ith the +FS Pro5ect Representative and
other mem,ers deemed necessar- to discuss Pro5ect status. These meetin/s must follo4 an
a/reed(upon a/enda created ,- the Contractor Pro5ect Dana/er and approved ,- the +FS
Pro5ect Representative and documented throu/h meetin/ minutes 4ith action items prepared ,-
the Contractor. Status meetin/ schedules 4ill ,e mutuall- a/reed to 4ith the +FS Pro5ect
Representative and 4ill li.el- include an A:ecutive Steerin/ Committee and PD %versi/ht
sessions as 4ell as technical and operational meetin/s.
Prepare 2ee.l- Status ReportsR ( *urin/ the Pro5ect3 the Contractor must su,mit an electronic
4ee.l- status report3 in a format a/reea,le to the State3 to the State Pro5ect Dana/er on a
mutuall- a/reed upon da-. )t a minimum3 4ee.l- status reports must contain the follo4in/'
o ) description of the overall completion status and accomplishments of the Pro5ect in
terms of the approved Pro5ect Plan<
o ?pdated Pro5ect schedule and 20S<
o 6eneral Pro5ect Detrics<
o The plans for activities scheduled for the ne:t 4ee.<
o The status of an- *elivera,les<
o Time ahead or ,ehind schedule for applica,le tas.s and a resolution approach to return
to the planned schedule<
o ?pdated issue mana/ement report<
o ) ris. anal-sis of actual and perceived pro,lems alon/ 4ith their su//ested miti/ations<
o )nticipated staff actions3 includin/ pendin/ staff and su,contractor chan/es and planned
a,sences and e:pected return dates< and
o Strate/ic chan/es to the Pro5ect Plan3 if an-.
R2ee.l- Status Reports do not require a *elivera,le revie4 c-cle.
<or= Jo"r( a&' .o&'!t!o&( K Core 4or.in/ hours for +FS staff are #'"" a.m. to 9'"" p.m. 4ith a one(
hour lunch period. Contractor ma- have to 4or. under unusual 4or.in/ conditions 4hich ma- include
operation of a computer terminal for lon/ periods of time3 4or.in/ in e:cess of ei/ht hours per da-3
4or.in/ on Saturda-s3 Sunda-s3 and state holida-s. +FS requires that the staff for Su,pro5ect 3 the Child
Care 01 Pro5ect ,e located and 4or. at the +FS site3 unless other4ise approved ,- the State Pro5ect
Dana/er.
Pro/ect Locat!o&3 The State 4ill provide Contractor 4or. space at a +FS desi/nated site in
central %hio. )n- 4or. requirin/ assistance from the State staff or completion ,- State staff 4ill
,e performed at a State location. The State 4ill provide 1nternet connection and printer access.
The Contractor 4ill ,e required to provide laptop and phone service for their staff.
SUBPRO,E.T 1: BI OR1ANINATIONAL ASSESSMENT
BI Or#a&!Hat!o&a* A((e((%e&t E The Contractor must conduct a revie4 of the +FS 01 or/ani;ation. The
Contractor must produce an as(is assessment and provide recommendations for a future state that could
more effectivel- serve +FS ,usiness client needs ,ased on industr- ,est practices. 1n addition3 the
Contractor is to consider s-ner/ies that can ,e levera/ed 4ith the %hio =ealth and =uman Services 01
plan.
DELI;ERABLE: BI OR1ANINATIONAL ASSESSMENT
1. The Contractor must anal-;e and assess the follo4in/ elements to produce an as(is assessment
and recommendations for future +FS 01 services'
a. %r/ani;ational model and staffin/<
,. ?ser satisfaction and demand<
c. Dethodolo/ies and processes<
Pa#e 31 o 40
Ma+ 14, 2014
d. 6overnance revie4 and recommendation<
e. Technical infrastructure>architecture< and
f. %ther relevant elements
. Contractor must produce a draft for +FS and *)S>%1T revie4 and comment prior to developin/
the final version to incorporate feed,ac..
&. Provide support for implementation and train +FS pro/ram areas and %1S in mana/in/ 01
utili;in/ ,est practices for ,oth the ,usiness and technical areas.
SUB5PRO,E.T 2: .JILD .ARE BI
J!#h5Le)e* A((e((%e&t a&' SAR Roa'%a$K 1n this initial phase of the Child Care 01 Pro5ect3 the
Contractor must conduct a hi/h(level assessment3 from a ,usiness and technical prospective3 of the
current Child Care 01 data and reportin/. The assessment must assimilate and validate the ,usiness and
technical requirements3 the e:istin/ environment of the ,usiness>technical communities and create 4or.
products that demonstrate the Contractor7s understandin/ of the Pro5ect.
The Contractor must define the iterative Su,5ect )rea Releases (S)R) and a Roadmap to ,e incorporated
into the initial Pro5ect Plan (delivered at the 9(4ee. point). The Contractor must plan to deliver S)R
iterations throu/h the s-stem development lifec-cle into production that provides earl- value to the
,usiness area.
For each S)R iteration3 identified in the S)R Roadmap and approved ,- +FS3 the follo4in/ delivera,les
(descri,ed ,elo4) are required'
S)R Requirements )nal-sis3 *esi/n and *ocumentation
S)R *evelopment. Testin/ and *ocumentation
S)R 1mplementation Dilestone and *ocumentation
For the J!#h5Le)e* A((e((%e&t a&' SAR Roa'%a$3 the Contractor must deliver'
a. Re!&e' Fact Q"a*!!er Matr!L a&' A((oc!ate' B"(!&e(( Q"e(t!o&( @S"$$*e%e&t T9o> E to
include information /ained from the hi/h(level assessment documentin/ chan/es to e:istin/
processes and data,ases and to demonstrate that the Contractor7s understands Child Care ,usiness
needs.
,. J!#h5Le)e* 1a$ A&a*+(!( E to include a detailed 6ap )nal-sis of the current Child Care *ata Dart3
A:tract3 Transform3 Boad (ATB) processes for the data mart and anal-sis of e:tract files that are ,ein/
supplied to end users for anal-sis. The 6ap )nal-sis must'
!3 1dentif- the /aps ,et4een the Child Care user requirements and the e:istin/ 01 infrastructure3
includin/ Co/nos Frame4or. Dana/er and reports. Note: For the $"r$o(e( o th!( RFP, the
ter% Fre$ort(G reer( to the bo'+ o 9or= that 9!** re("*t !& e&'5"(er BI %ater!a*(, !&c*"'!&#
b"t &ot *!%!te' to'
ELec"t!)e Da(hboar'( or %o&!tor!&# Ae+ Peror%a&ce I&'!cator(O
Scorecar'( or trac=!&# $ro#re(( to9ar' e(tab*!(he' $eror%a&ce #oa*(O
Ae+ %a&a#e%e&t ("%%ar+ re$ort( 'e*!)ere' o& (che'"*e )!a e5%a!*O
Ea(+ to "(e $ro%$te' or $ara%eter 'r!)e& re$ort( or ca("a* "(er(O
M"*t!5'!%e&(!o&a* c"be( or $o9er5"(er(, a&' 'r!**5thr" re$ort( 9!th ("$$ort!&#
'eta!*(O
B"(!&e((5r!e&'*+ F'ra# B 'ro$G too*( or a'5hoc re$ort!&#O a&'
."(to%er (e*5(er)!ce re$ort!&#
ii. )ssess3 at a hi/h(level3 the qualit- of the e:istin/ data mart contents and the associated ATB
process.
iii. 1dentif- chan/es or additional reportin/ to support the ,usiness requirements3 includin/3 ,ut not
limited to'
Pa#e 32 o 40
Ma+ 14, 2014
Refined Bo/ical *imensional and Ph-sical *ata Dodel and document recommendations for
enhancement E to include ,oth the lo/ical dimensional and ph-sical data models 4ith
descriptions of ho4 the current 01 structures 4ill ,e enhanced to meet the Child Care
,usiness needs.
Su,5ect )rea Release (S)R) Roadmap E The S)R Roadmap must include definition of the
content and timin/ of each release. Hote' the iterative S)Rs must ,e incorporated into the
Pro5ect Plan delivera,le due at 4ee. si: (9) after contract a4ard.
iv. 01 *ata Dinin/ Tool Recommendation E The Contractor must'
Provide a revie4 of the tools and activities currentl- used 4ithin the Child Care Pro/ram
1nte/rit- ?nit and provide a document that outlines recommendations for tools or processes
to improve outcomes<
1dentif- potential data mart enhancements that ma- ,e included in the current or a
su,sequent S)R< and
Support the State in their evaluation and selection of a 01 *ata Dinin/ tool.
v. 1dentif- s-ner/ies that can ,e levera/ed 4ith the 1A ==S 01. The state has ,e/un
implementation of an enterprise ,usiness intelli/ence platform as part of its 1nte/rated Ali/i,ilit- J
=ealth and =uman Services 0usiness 1ntelli/ence (1A ==S 01) 1nitiative. The %hio Anterprise
*ata 2arehouse is ,ein/ deplo-ed on Teradata 9#""C enterprise 4arehouse appliances and the
01 environment includes 1nformatica as its ATB tool and Co/nos for reportin/ and anal-tics. 1nitial
data marts 4ill include Dedicaid and eli/i,ilit- information 4ith future data marts and predictive
anal-tics planned for implementation.
SAR Re-"!re%e&t( A&a*+(!(, De(!#& a&' Doc"%e&tat!o& E in this phase of the Pro5ect3 anal-sis
and desi/n tas.s must ,e completed for each S)R. The Contractor must perform requirements
anal-sis to validate and refine the requirements presented throu/h the =i/h(Bevel )ssessment and
Child Care 01 F@D J 0usiness @uestions. The Contractor must produce desi/n documentation for
the S)R data,ase3 ATB3 and 01 reports as 4ell as for the ,ac.up and recover- processes. The
Contractor must'
a. Revise the Pro5ect Schedule E to include an updated Pro5ect Schedule and 20S 4ith a
cop- of the correspondin/ DS Pro5ect>Clarit- files on electronic media accepta,le to the
State3 ,ased on the specific S)R.
,. Revise the Child Care 01 F@D J 0usiness @uestions E to include updates to the specific
S)R information /ained from requirements and anal-sis tas.s.
c. Revise the Bo/ical and Ph-sical *ata Dodel and *ata *ictionar- ,ased on requirements
anal-sis and desi/n.
d. *evelop capacit- plan3 partitionin/ strate/- and surro/ate .e- strate/-.
e. *evelop ,ac.up and recover- plan.
f. *evelop ATB specifications E to include chan/es or development of ne4 processes3
includin/ data reload or modifications3 source(to(tar/et mappin/ and load plan.
/. *evelop detailed specifications for Reportin/E to include ,ase report moc.(ups.
h. *evelop detailed *ata @ualit- )nal-sis and Recommendations E to include the results of
data qualit- anal-sis3 confirmin/ the availa,ilit-3 completeness and accurac- of the data
sources and data mart. 1n addition3 this delivera,le must include the ,usiness rules and
transformation lo/ic to ,e used to resolve data anomalies for data to ,e used in the S)R.
SAR De)e*o$%e&t, Te(t!&# a&' Doc"%e&tat!o& E in this phase of the Pro5ect3 the development
and testin/ tas.s must ,e completed for each S)R. The Contractor must construct all ATB pro/rams3
the Co/nos Frame4or. Dana/er Detadata Dodel3 as 4ell as cu,es and reports. =istorical load3
data,ase ,ac.up and recover- processes must also ,e developed. )ll soft4are and models must ,e
4al.ed throu/h 4ith +FS staff and conform to +FS standards as detailed in the RFP Supplements.
The Contractor must test and support ?)T3 securit- testin/3 mi/ration and production implementation
tas.s. )ll documentation must ,e updated3 includin/ the source(to(tar/et data mappin/3 ,usiness
rules and transformation elements. The Contractor must produce the follo4in/'
Pa#e 33 o 40
Ma+ 14, 2014
a. ATB Process Construction E must include ATB process construction usin/ 1nformatica
and>or Co,ol for the preliminar- e:tracts from the mainframe data,ases and 1nformatica
for loadin/ the data marts. )ll soft4are artifacts must ,e placed in the appropriate +FS
repositor-3 4ith accompan-in/ updated documentation3 per +FS standards.
,. Co/nos Frame4or. Dana/er Detadata Dodel Construction E must include the
development of the Frame4or. Dana/er Detadata Dodel Construction accordin/ to
Co/nos ,est practices. The Detadata Dodel must ,e placed in the appropriate +FS
repositor-3 4ith accompan-in/ updated documentation3 per +FS standards.
c. Report Construction E must include the development of report. )ll reports must ,e
placed in the appropriate +FS repositor- 4ith accompan-in/ updated documentation3 per
+FS standards.
d. 1ncremental and =istoric Boad>*ata,ase 0ac.up and Recover- Pro/rams Construction E
must include the development of the current and histor- loadin/ and data,ase
,ac.up>recover- pro/rams. These pro/rams must ,e placed in the appropriate +FS
repositor-3 4ith accompan-in/ updated documentation3 includin/ transformation>,usiness
rules needed for data qualit-3 per +FS standards. *ata must ,e loaded from +anuar- 13
"1 on4ard.
e. Testin/ Plan and Test Results E must include the Test Plan for unit3 s-stem and user
acceptance testin/3 detailin/ the approach3 c-cles3 data and securit-3 data loadin/3
timin/3 load testin/ and support needs from +FS staff for each testin/ phase E unit3
s-stem3 user acceptance and securit-. The results for s-stem and user acceptance
testin/ must ,e recorded in the +FS =P @ualit- Center tool supplied ,- +FS.
f. 1mplementation and Trainin/ Plan E must include a description of the plan for data,ase
load of current and historical data and soft4are mi/ration for implementation. This plan
must also include t4o ma5or trainin/ elements' 1) the technical and user trainin/
approach3 includin/ schedule3 methods3 and materials desi/n and ) the technical
transition approach for turnover to +FS.
/. ?pdated 01 *ocumentation E must include updates to the source(to(tar/et data mappin/3
,usiness rules3 transformation documentation3 as 4ell as the lo/ical>ph-sical data model
and data dictionar- elements.
SAR Pro'"ct!o& I%$*e%e&tat!o& a&' Doc"%e&tat!o& E in this phase of the Pro5ect3 the Contractor
must implement and finali;e all artifacts for the S)R3 includin/ securit- confi/uration3 data
transformation3 data load and final model>soft4are mi/ration to the appropriate +FS production
li,raries 4ith updated documentation. Technical and ,usiness user trainin/ must also occur durin/
this phase. )ll soft4are and models must ,e 4al.ed throu/h 4ith +FS technical staff and must
conform to +FS standards. )ll documentation must ,e updated as needed3 includin/ the source(to(
tar/et data mappin/3 ,usiness rules and transformation elements. The follo4in/ items must ,e
produced as part of this delivera,le for each S)R'
a. *ata,ase load E must include the data transformation rules3 data qualit- anal-sis and
ATB processes as 4ell as the e:ecution of the data,ase load >reload scripts and
processes. These transformations and associated ,usiness rules must ,e detailed in a
final data qualit- and transformation document.
,. Securit- Confi/uration E must include implementation of the production securit-
frame4or. for ,usiness and technical user access and full documentation of the
confi/uration.
c. Technical and And ?ser (0usiness) Trainin/ E must include conductin/ the end(user (!(
1" users) and technical ((& users) trainin/.
d. ?pdated documentation E must include all documentation produced throu/h the s-stems
development life(c-cle into a final form for each S)R. This documentation must also
include confi/uration and updates to the production operations schedule.
e. 1mplementation Dilestone E must include notification from the Contractor that the s-stem
is read- for implementation3 orchestration of a /o>no(/o revie4 4ith +FS3 and a readiness
certification that the Child Care 01 s-stem is read- for production operations.
Pa#e 34 o 40
Ma+ 14, 2014
BI .h!*' .are S+(te% Po(t Pro'"ct!o& I%$*e%e&tat!o& S"$$ort E The Contractor must provide
support includin/ the correction of identified defects after each S)R is placed into production on an
on/oin/ ,asis durin/ S)R implementation activities and for a period of 9" da-s after acceptance of
the final S)R. The Contractor must continue to support each S)R until all approved S)Rs are in
production and accepted. The 9"(da- support commences upon the State7s acceptance of the final
S)R. The acceptance process is defined in )ttachment Four' )cceptance and Daintenance E
Standards of Performance.
1n the 9"(da- phase of the Pro5ect3 the Contractor must revie4 all artifacts for all S)Rs3 correct an-
outstandin/ issues for data qualit-3 data mart loadin/3 and other soft4are processes3 address
performance tunin/ for load processes and Co/nos reportin/ to ensure that all ,usiness and
technical requirements are met and mutuall- a/reed to. The Contractor must prepare a roadmap for
an- additional needs identified durin/ the Pro5ect that have not ,een satisfied 4ithin the scope of this
Pro5ect. Transition activities must also occur durin/ this phase. The Contractor must provide the
follo4in/ Post Production 1mplementation Support'
a. Production 1ssue Resolution (( must include mana/ement and correction of issues related
to all elements in the Child Care 01 s-stem3 includin/ data qualit-3 data mart load
processes3 Co/nos artifacts and reports3 as 4ell as associated documentation. This tas.
must include the mana/ement of the issue identification3 research3 prioriti;ation and fi:
processes3 in colla,oration 4ith +FS. )ll chan/es to pro/rams must ,e full- tested3
includin/ unit3 s-stem>inte/ration and ?)T 4ith performance testin/ if appropriate3 /iven
the scale of the chan/e. *efects and issues identified ,- +FS must ,e resolved ,- the
Contractor prior to Pro5ect completion. The Contractor must document all defects
identified durin/ the 9"(da- Post Production 1mplementation Support period. The *efect
Bo/ must ,e accessi,le to +FS.
,. Performance Tunin/ (( must include identification and tunin/ of load processes and
reportin/ or another appropriate element associated 4ith the 01 Child Care S-stem.
c. Trainin/ and Transition )pproach 1mplementation E must include the implementation of
the a/reed(upon Transition )pproach. This process must end 4ith a si/n(off ,- +FS
indicatin/ that the transition has occurred effectivel-.
d. Future Roadmap E must include a recommendation for future 4or. such as description of
an- identified elements that the Contractor 4ould recommend to satisf- Child Care
,usiness or +FS technical needs. For an- recommendations the Roadmap must include
all associated activities3 chan/es and enhancements3 as 4ell as an estimate of hours to
complete and a recommendation for timin/ of the chan/es.
e. ?pdated *ocumentation E must include on/oin/ updates to the 01 artifacts produced
durin/ this en/a/ement to ensure that the- are up(to(date at the end of the 9"(da-
period. )t the completion of the Post Production 1mplementation Support period3 the
Contractor must conduct a revie4 4ith the +FS Pro5ect team and identif- an-
documentation that 4as updated as a result of chan/es durin/ the 9"(da- Post
Production 1mplementation Support period. The Contractor must provide an- updated
Contractor(created documentation to the +FS Pro5ect team for revie4 and final
acceptance 4ith appropriate revie4 periods.
f. Si:t- (9")(*a- Production Dilestone E must include certification ,- the Contractor that all
elements have ,een delivered appropriatel-3 4ith up(to(date(documentation and 4ith all
critical3 hi/h and medium issues resolved. ?pon the completion of the 9"(da- Post
Production 1mplementation Support period3 the Contractor must perform all activities
necessar- to close out the Pro5ect. The Contractor must or/ani;e and turn over to the
State3 in an accepta,le electronic form3 all files3 documents and other Pro5ect artifacts
4ithin F" da-s after acceptance of the final production release. This includes
transitionin/ all 01 responsi,ilities over to +FS.
?r/ent3 =i/h and Dedium issues are defined in the ta,le ,elo4.
Critical The issue has caused or has the potential to
cause the entire s-stem to ,e unavaila,le. Ie-
Pa#e 3C o 40
Ma+ 14, 2014
primar- ,usiness processes or a lar/e /roup of
end users are una,le to access data that is
essential for supportin/ dail- 4or. activities and
there is no 4or.around. *ata is inaccurate and
or missin/.
=i/h The issue directl- affects the a,ilit- of a /roup
of ,usiness users to use the s-stem3 complete
da-(to(da- 4or.3 /et to updated information or
to utili;e a si/nificant functional section of the
application. Response time impedes 4or.
productivit- and>or data accurac- is less than
desira,le. ) 4or.around e:ists ,ut requires
si/nificant resources to accomplish.
Dedium The issue directl- affects the a,ilit- of a small
/roup of ,usiness users to use the s-stem
effectivel-3 complete full- accurate da- to da-
4or.3 /et full- updated information or utili;e
functions of the application. Response time
impedes 4or. productivit- and>or data accurac-
is less than desira,le althou/h there is a
4or.around.
Bo4 The issue creates e:tra 4or. steps for the end
user to o,tain desired results3 information or
format is difficult to navi/ate althou/h there is a
4or.around.
MBE Re$ort!&#3 The Contractor must su,mit a quarterl- report to the +FS Contract Dana/er
documentin/ the levels at 4hich it has su,contracted 4ith a ,usiness or ,usinesses certified in the State
of %hio7s Dinorit- 0usiness Anterprise (D0A) pro/ram. The reports must ,e filed at a time and in a form
prescri,ed ,- the +FS Contract Dana/er. The reports must include the name of each D0A vendor the
Contractor has su,contracted 4ith durin/ the precedin/ F"(da- period and the total value of each
su,contract.
For more information re/ardin/ D0A and D0A certification requirements3 includin/ a list of certified D0A
firms3 please refer to the *)S Aqual %pportunit- *ivision 2e, site at'
http'>>das.ohio./ov>*ivisions>Aqual%pportunit->D0AA*6ACertification >ta,id>1&C>*efault.asp:. )dditional
information is also availa,le at the *)S %ffice of Procurement Services 2e, site at'
http'>>444.ohio./ov>procure.
STATE ROLES AND RESPONSIBILITIES
The follo4in/ State personnel 4ill ,e availa,le durin/ the Child Care 01 Pro5ect.
,FS B"(!&e(( Pro/ect Ma&a#er
Provides oversi/ht of the Child Care 01 ,usiness requirements to ensure Pro5ect is meetin/
,usiness o,5ectives. Coordinates 4ith the %1S Pro5ect Dana/er the revie4 and approval of
delivera,les. Provides direction and assi/ns SDAs to revie4 the 01 solution and evaluates overall
qualit- of the end product to ensure o,5ects are met. The 0usiness Pro5ect Dana/er 4ill ,e the
sin/le point of contact for all ,usiness related matters.
,FS OIS Pro/ect Ma&a#er
Provides pro5ect mana/ement oversi/ht of +FS staff assi/ned to provide input and>or perform
technical 4or.. 2or.s 4ith the 0usiness Pro5ect mana/er to ensure delivera,les meet stated
o,5ectives and requirements. 2or.s 4ith the +FS 01 Dana/er to revie4 and approve
delivera,les. The %1S Pro5ect Dana/er 4ill ,e the sin/le point of contact for contract
Pa#e 3E o 40
Ma+ 14, 2014
mana/ement and %1S related matters.
,FS BI Ma&a#er
The +FS 01 Dana/er and staff provide technical assistance and set the standards for the overall
01 infrastructure. This includes revie4in/ and approvin/ data models3 ATB processes3 01
Reportin/ models and related documentation of the 01 solution. 2or.s 4ith the Pro5ect Dana/ers
and provides /uidance on standards and technical development to ensure the solution meets +FS
%1S standards and complies 4ith the needs of the ,usiness SDA.
.ONTRA.TOR ROLES AND RESPONSIBILITIES
The follo4in/ Contractor roles and responsi,ilities are critical to the success of the Pro5ect. )ll Contractor
roles are e:pected to 4or. 4ith their +FS counterparts. )t a minimum3 the Contractor7s staffin/ plan must
include names for the follo4in/ SIe- Pro5ect Personnel7 assi/ned to each role.
.o&tractor Pro/ect Ma&a#er
Role' The Contractor Pro5ect Dana/er (PD) must provide pro5ect mana/ement oversi/ht for the
Contractor team throu/h completion of the Pro5ect.
Responsi,ilities'
2or.s 4ith the +FS 0usiness and %1S Pro5ect Dana/ers to create and mana/e the
Pro5ect Plan and Schedule
Dana/es the Contractor Pro5ect Team Dem,ers
Dana/es overall qualit- and timeliness of delivera,les
Dana/es Pro5ect issues and ris.s
Point of escalation for Pro5ect issues
Coordinates delivera,le revie4 and acceptance process 4ith +FS
@ualifications'
1. A:perience as the full(time Pro5ect Dana/er on a minimum of t4o 01>*2 pro5ects of
similar si;e and scope. 9" months of e:perience is desira,le.
. A:perience as the lead 01>*2 pro5ect mana/er 4ith direct responsi,ilit- for full s-stem
development life c-cle from initiation throu/h post implementation on a pro5ect of similar
si;e and comple:it-. C$ months of e:perience is desira,le
&. )ssociate *e/ree or hi/her in a field related to 1nformation Technolo/-.
*esira,le @ualifications'
Professional Certifications'
o Pro5ect Dana/ement 1nstitute Pro5ect Dana/ement Professional certification.
o Certified 0usiness 1ntelli/ence Professional (C01P)
o Certified *ata Dana/ement Professional (C*DP)
A:perience mana/in/ Co/nos1".: implementations.
A:perience mana/in/ 1nformatica F.: implementations.
A:perience usin/ Dicrosoft Pro5ect or Clarit- to mana/e pro5ect plans and related pro5ect
artifacts.
A:perience 4ith s-stems that mana/e =uman Services data.
Data <areho"(e @D<> Data Arch!tect
Role' The *ata 2arehouse *ata )rchitect must ,e full time and provide technical and lead
e:pertise for the data modelin/ and ATB desi/n to meet ,usiness requirements.
Responsi,ilities'
Bead the technical desi/n for development and testin/ of the 01 solution
Alicit requirements and document ,usiness needs
*evelop and recommend content of lo/ical and ph-sical models
2or. 4ith ,usiness and technical staff to esta,lish the technical vision and anal-;e ,est
approach for supportin/ o,5ectives
Pa#e 38 o 40
Ma+ 14, 2014
@ualifications'
1. A:perience as the 01>*2 *ata )rchitect on a minimum of t4o 01>*2 implementation
pro5ects of similar si;e and scope. 9" months of e:perience is desira,le.
. A:perience as the lead 01>*2 *ata )rchitect 4ith direct responsi,ilit- for ,usiness
process modelin/3 ,usiness requirements (Fact @ualifier or 0usiness Datri:)3 lo/ical
,usiness data models and lo/ical and ph-sical dimensional data models. 9" months of
e:perience is desira,le.
&. )ssociate *e/ree or hi/her in a field related to information technolo/-.
*esira,le @ualifications
o *ata 2arehousin/ ."
A:perience usin/ C) AR4in.
A:perience usin/ Co/nos1".:.
A:perience usin/ 1nformatica F.:.
A:perience usin/ 10D *0 B?2 vF.:.
ETL Arch!tect
Role' The *ata 2arehouse ATB )rchitect must ,e full time and provide technical and lead
e:pertise for the ATB desi/n and construction to meet ,usiness requirements.
Responsi,ilities'
Serve as the lead developer for ATB processes usin/ 1nformatica
*esi/n and construct ATB processes to load data to the ph-sical data model
)ssess data qualit- and develop plans for resolution of issues
Test and certif- ATB processes are meetin/ desired o,5ectives
Primar- point of communication for ATB issues and resolution
@ualifications'
1. A:perience as the 01 ATB developer desi/nin/ and implementin/ comple: ATB
processes usin/ 1nformatica. 9" months of e:perience is desira,le.
. A:perience as the Bead ATB developer creatin/ 1nformatica data transformation
processes for similar scale and comple:it- pro5ects. C months of e:perience is
desira,le.
&. A:perience usin/ 10D *0 B?2 vF.:.
C. )ssociate *e/ree or hi/her in a field related to information technolo/-.
o *ata 2arehousin/ ."
o 1nformatica certification.
A:perience usin/ Co/nos1".: for report /eneration.
A:perience desi/nin/ ph-sical and lo/ical 01 data models.
BI Re$ort!&# Arch!tect
Role' The 01 Reportin/ )rchitect must ,e full time and provide technical and lead e:pertise for
the desi/n and construction of Co/nos Frame4or. Dana/er models and related reportin/ to meet
,usiness requirements.
Responsi,ilities'
*esi/n and create Co/nos Frame4or. Dana/er models
Pa#e 34 o 40
Ma+ 14, 2014
*evelop reportin/ templates and forms to meet reportin/ definitions.
*esi/n and develop Co/nos *ash,oards to meet 01 requirements
Test and certif- that the reportin/ is accurate and meets requirements
document results
@ualifications'
1. A:perience developin/ Co/nos 1".: comple: Frame4or. Dana/er Dodels for @uer-
Studio and Report Studio3 includin/ desi/nin/ and implementin/ comple: 01 reports (i.e.3
dash,oards3 scorecards3 multi(dimensional cu,es3 menu(driven and ad(hoc reportin/
solutions usin/ Co/nos.) 9" months of e:perience is desira,le.
. A:perience as the Bead 01 report developer usin/ Co/nos Frame4or. Dana/er3 @uer-
Studio and Report Studio for similar si;ed pro5ects. C months of e:perience is desira,le.
&. A:perience usin/ 10D *0 B?2 vF.:.
C. )ssociate *e/ree or ,etter in a field related to information technolo/-.
Certified 0usiness 1ntelli/ence Professional (C01P)
Certified *ata Dana/ement Professional (C*DP)
*ata 2arehousin/ ."
10D Co/nos certifications.
A:perience in ATB development usin/ 1nformatica F.:.
A:perience desi/nin/ ph-sical and lo/ical 01 *ata models.
I&ter)a* De*!)erab*e A#ree%e&t @IDA>3
The State ma- use the 1nterval *elivera,le )/reement (1*)) model for Pro5ect 4or. identified durin/ the
life of the Contract that cannot ,e defined to the appropriate level of detail durin/ the RFP process. The
Contractor must 4or. 4ith desi/nated State staff to develop the delivera,les and identif- all 4or. for each
1*). *elivera,les or su,(delivera,les 4ill ,e defined prior to the start of each desi/nated interval3 and
monitored throu/hout the desi/nated interval and the life of the Contract. The 1*)s 4ill ,e identified and
a/reed to at least &" da-s in advance of the ,e/innin/ of the interval. For each 1*)3 the State and the
Contractor 4ill a/ree3 in 4ritin/3 to specific delivera,les3 4or. assi/nments3 su,(delivera,les3 services to
,e provided usin/ time and materials3 the len/th of the interval3 due dates3 and Contractor staffin/
requirements ,ased on positions and not(to(e:ceed hourl- rates quoted in the Rate Card on the Cost
Summar-. The 1*) is not effective until the State and Contractor have si/ned the a/reement and a
purchase order is issued to the Contractor. The a/reed(upon 1*) 4ill ,e incorporated into the Contract.
The 1*) (i.e.3 specifications3 delivera,les3 4or. assi/nments3 and due dates) ma- ,e amended ,ased
upon chan/in/ circumstances durin/ a particular interval. )n amendment to an 1*) must ,e in 4ritin/
and si/ned ,- ,oth the State and the Contractor prior to performin/ the 4or. specified in the amendment.
Specific application of standards of performance and acceptance ma- ,e defined in an 1*). The
information ,elo4 sets a /uide and /eneral rule of thum, for these standards.
1f the 1*) so indicates3 there 4ill ,e a period for performance testin/ in a production environment specific
to the delivera,les identified in the 1*). Prior to the performance period3 the State3 4ith the assistance of
the Contractor3 4ill perform user acceptance testin/. Specifics of the performance period such as the
timeframe3 resources3 support required3 entrance and e:it performance criteria3 and standards of
performance 4ill ,e determined ,- the State3 ne/otiated 4ith the Contractor and incorporated in the 1*).
The performance criteria in the 1*) ma- ,e supplemented 4ith relevant user manuals3 technical materials
and related 4ritin/s3 to the e:tent that the specifications in those 4ritin/s supplement and refine rather
than contradict the performance criteria in the 1*). )cceptance of the *elivera,le depends on a
successful completion of the performance period defined in this section and the 1*). This section applies
to the *elivera,les defined in the 1*)3 and an- part of it3 as 4ell as replacements or su,stitutes for the
*elivera,le after completion of a successful performance period.
1f the *elivera,le does not meet the standard of performance durin/ the performance period3 the State
4ill document the issues in a timel- manner and in a useful and relevant form. ?ntil the Contractor has
Pa#e 36 o 40
Ma+ 14, 2014
demonstra,l- corrected all outstandin/ pro,lems3 the performance period 4ill not restart and the
*elivera,le (or part thereof) 4ill not ,e accepted. The performance period 4ill continue on a da-(,-(da-
,asis until the standard of performance and e:it criteria are met. The Contractor 4ill not ,e compensated
until the *elivera,le is accepted and an- additional cost associated 4ith the iterations required to o,tain
acceptance are the responsi,ilit- of the Contractor.
1f the 2or. fails to meet the standard of performance and e:it criteria durin/ the performance period3 the
Contractor 4ill ,e in default and 4ill not have a cure period. 1n addition to all other remedies the State
ma- have under this Contract3 the State 4ill have the ri/ht to request correction or replacement of the
relevant portion of the 1*).
The 2or. ma- have components that can ,e tested for acceptance individuall-. 1f so3 there ma- ,e
acceptance criteria listed in the 1*) for each *elivera,le that 4ill ,e independentl- tested and accepted.
0ut3 unless the 1*) e:pressl- provides other4ise3 the failure of an- independentl- tested component to
meet its acceptance criteria 4ill /ive the State the ri/ht to re5ect the entire *elivera,le. )lternativel-3 if the
State determines that it is in the StateLs interest to re5ect onl- the part of the *elivera,le that 4as
independentl- and unsuccessfull- tested3 it ma- do so. 1f the State chooses this option3 the State 4ill ,e
entitled to a refund or credit to4ard the ContractorLs Fee.
)ll 1*)s must contain the follo4in/ information3 at a minimum'
The desi/nated interval len/th for each 1*).
6oals and %,5ectives for the interval.
*elivera,les to ,e completed or partiall- completed durin/ the interval. This 4ill include3 ,ut not
,e limited to'
o *elivera,le Hame<
o *escription of *elivera,le includin/ tas.s or milestones to ,e completed<
o *etailed acceptance criteria and standards of performance<
o State dependencies identified ,- the Contractor for successful completion of the
*elivera,le<
o *elivera,le *ue *ate<
o Ris.s associated 4ith dela-s and incomplete *elivera,les< and
o Fi:ed pricin/ for each *elivera,le ,ased on staffin/ requirements (services to ,e
performed3 identification of Contractor staff resource ,- name and position3 num,er of
hours allocated to the tas. for each assi/ned position3 individual hourl- rate for each
Contractor resource assi/ned to a tas.3 etc.).
The State ma- identif- tas.s and services that 4ill ,e ,illed on a time and material ,asis. The State does
not anticipate a need for time and material services for this Pro5ect3 ho4ever in the event that time and
materials 4or. is appropriate3 at the sole discretion of the State3 the follo4in/ information3 at a minimum3
must ,e provided in the 1*)'
Hame3 title3 identification of the emplo-er (prime or su,contractor) and num,er of staff<
Staff 4or. hours 4ith an- .no4n e:ceptions noted<
*escription of the 4or. to ,e performed ,- the Contractor<
Specific Contractor resources assi/ned<
1ndividual rate for each Contractor resource assi/ned<
Pro5ected num,er of Contractor hours allocated (per resource)<
*ates covered in the 4or.<
*ependencies<
Dana/ement or staffin/ issues<
Standards of performance< and
2or. 0rea.do4n Schedule (20S) for all 2or. in the 1*).
1n addition3 the follo4in/ information ma- also ,e required'
Staffin/ 1ssues
Pa#e 40 o 40
Ma+ 14, 2014
Required 4or. related travel and trainin/.
1t is the Contractor7s responsi,ilit- to provide qualified professionals to meet the /oals3 tas.s3 and
o,5ectives of each 1*).
The State7s intent is for all 1*)s to ,e developed and ne/otiated in partnership ,et4een the State and the
Contractor3 4ith each havin/ a vested interest in its success. 1n the event that the State and the
Contractor are una,le to ne/otiate an 1*)3 the State3 at the discretion of 02C A:ecutive Dana/ement
ma- request mediation.
PART T<O: SPE.IAL PRO;ISIONS
S"b%!tta* o De*!)erab*e( 5 The Contractor must provide delivera,les in a timel- and professional
manner that meets a/reed upon schedules. The Contractor must provide the required *elivera,les no
later than the due dates proposed in the RFP or included in the Contractor7s Pro5ect Plan as approved ,-
the State. )t the time of deliver- the Contractor must su,mit the *elivera,le in a format accepta,le to the
State. )lso3 4ith each *elivera,le3 the Contractor must su,mit a *elivera,le Su,mittal Form si/ned ,-
the Pro5ect Dana/er. (See )ttachment Hine of the RFP.)
0- su,mittin/ a *elivera,le3 the Contractor represents that3 to the ,est of its .no4led/e3 it has performed
the associated tas.s in a manner that meets the Contract7s requirements.
The Contractor must provide all *elivera,les to the Pro5ect Representative3 4ho 4ill revie4 (or dele/ate
revie4 of) the materials or documents 4ithin a reasona,le time after receipt3 as specified in the Pro5ect
Plan.
1f the State determines that a *elivera,le is not in compliance3 the Pro5ect Representative 4ill note the
reason for non(compliance on the *elivera,le Su,mittal Form and send the form to the Pro5ect Dana/er.
)t no e:pense to the State3 the Contractor then must ,rin/ the *elivera,le into conformance and re(
su,mit the *elivera,le to the Pro5ect Representative 4ithin five ,usiness da-s or mutuall- a/reed upon
schedule.
1f the State a/rees the *elivera,le meets requirements3 the Pro5ect Representative 4ill indicate that ,-
si/nin/ the *elivera,le Su,mittal Form and returnin/ a cop- of it to the Contractor. 1n addition3 if the
Pro5ect Representative or desi/nee determines that the State should ma.e a pa-ment associated 4ith the
*elivera,le3 the Pro5ect Representative 4ill indicate that the pa-ment should ,e made on the *elivera,le
Su,mittal Form.
State authori;ation for pa-ment and the pa-ment itself do not indicate the State has accepted the
*elivera,les associated 4ith the pa-ment. The State7s acceptance of the *elivera,les that are part of
developin/ the Pro5ect is conditioned on a successful performance test upon completion of the Pro5ect.
Status reports are not su,5ect to a revie4 and approval process.
The .o&tractorD( Fee Str"ct"re3 The Contract a4ard 4ill ,e for a not(to(e:ceed fi:ed price3 pa-a,le in
accordance 4ith the schedule ,elo4'
Pa+%e&t M!*e(to&e?De*!)erab*e Pa+%e&t
Su,pro5ect 1' 01 %r/ani;ational )ssessment )cceptance 1""P of Su,pro5ect 1 Cost
Su,pro5ect ' Pro5ect Plan )cceptance !P of the Total Su,pro5ect Cost
Su,pro5ect ' =i/h Bevel )ssessment and Su,5ect )rea
Release Roadmap )cceptance
1!P of the Total Su,pro5ect Cost
Su,pro5ect ' S)R(s) )cceptance C"P of the Su,pro5ect Cost divided ,-
num,er of approved S)Rs
Pa#e 41 o 40
Ma+ 14, 2014
Su,pro5ect ' 01 Child Care S-stem Post Production
1mplementation Support )cceptance
C"P of the Su,pro5ect Cost
Re!%b"r(ab*e EL$e&(e(3 Hone.
B!** to A''re((3
%*+FS > Fiscal Services
&" Aast 0road Street3 &#th Floor
Colum,us3 %hio C&1!(&C1C
Locat!o& a&' Protect!o& o Data3 )ll data accessed or utili;ed for this Pro5ect is the propert- of +FS and
is not to ,e transported outside of the +FS net4or. or facilities 4ithout prior approval from +FS. *ata
includes3 ,ut is not limited to3 email3 Pro5ect documentation3 Pro5ect charters3 Pro5ect plans3 issues lists3
other Pro5ect documents3 desi/n documents3 source code3 hard4are and net4or. documentation and
other data related to +FS services to internal or e:ternal individuals or entities. The Contractor must
suppl- and use their o4n laptops3 ta,lets or other devices and must use unique user identifications and
pass4ords for each individual usin/ the device. Stora/e on laptops3 ta,lets or other devices must use
data encr-ption and emplo- safe/uards to ensure securit- of data contained 4ithin the device. ?se of
porta,le stora/e devices for an- purpose must use encr-ption and emplo- securit- measures to protect
the data. Porta,le stora/e devices are defined as3 ,ut not limited to3 ?S0 stora/e3 e:ternal dis. or optical
device3 S* cards or other technolo/- that is capa,le of ,ein/ used to transfer data ,et4een devices.
Pa#e 42 o 40
Ma+ 14, 2014
ATTA.JMENT TJREE: REQUIREMENTS FOR PROPOSALS
Pro$o(a* For%at. These instructions descri,e the required format for a responsive Proposal. The
offeror ma- include an- additional information it ,elieves is relevant. The offeror7s proposal su,mission
must ,e su,mitted usin/ the Dicrosoft 2ord version of the RFP to provide an !&5*!&e re($o&(e to the
RFP. )n identifia,le ta, sheet must precede each section of the Proposal3 and each Proposal must
follo4 the format outlined ,elo4. )ll pa/es3 e:cept pre(printed technical inserts3 must ,e sequentiall-
num,ered. )n- material deviation from the format outlined ,elo4 ma- result in a re5ection of the non(
conformin/ Proposal.
%fferor responses should use a consistent contrastin/ color (,lue is su//ested to contrast 4ith the ,lac.
te:t of this document) to provide their response to each requirement so that the offeror response is readil-
distin/uisha,le to the State. 0elo4 is an e:ample of the required format for respondin/ to the RFP
requirements. To aid offerors in the creation of the most favora,le depiction of their responses3
alternative formats are accepta,le that use typefaces3 styles or shaded ,ac./rounds3 so lon/ as the use
of these formats are consistent (font si;e 1") throu/hout the offerors response and readil- distin/uisha,le
from the ,aseline RFP. )lterations to the State provided ,aseline RFP lan/ua/e is strictl- prohi,ited.
The State 4ill electronicall- compare offeror responses to the ,aseline RFP and deviations or alterations
to the State7s RFP requirements ma- result in a re5ection of the offeror7s Proposal.
To ensure that each Proposal addresses the required Scope of 2or. ()ttachment T4o) and required
sections of the Proposal format ()ttachment Three)3 offerors must address each RFP requirement ,-
section and su,(section headin/ and provide the offeror7s proposed solution or response to the
requirement ,- section and su,section !&5*!&e usin/ the provided Dicrosoft 2ord version of this RFP.
)dditionall-3 offerors must include the entire content of )ttachment Four as a sin/le section in their
proposal. Oeror( %"(t !&c*"'e a (tate%e&t at the be#!&&!&# o the (ect!o& indicatin/ that the
offeror has read3 understands and a/rees to the 6eneral Terms and conditions contained in )ttachment
Four.
ELa%$*e o acce$tab*e !&5*!&e (ect!o& re($o&(e @!& b*"e !ta*!c( be*o9>:
Assumptions. The offeror must list all the assumptions the offeror made in preparing the
Proposal. If any assumption is unacceptable to the State, the State may reject the Proposal. No
assumptions may be included regarding negotiation, terms and conditions, or requirements.
Offeror Response: Offeror describes how it will address the Assumptions section within
the Proposal.
Aach Proposal must respond to ever- request for information in this attachment and )ttachment T4o3
4hether the request requires a simple O-esO or OnoO or requires a detailed e:planation. Simpl- repeatin/
the RFPLs requirement and a/reein/ to compl- ma- ,e an unaccepta,le response and ma- cause the
Proposal to ,e re5ected.
Aach Proposal must contain the follo4in/ tabbed sections in the in-line response'
Tech&!ca* Pro$o(a*
Nendor 1nformation Form (%0D(!9!#)
Su,contractor Betters
%fferor Certification Form
%fferor *escription
%fferor Profile Summar- Form
Staffin/ Plan
)ssumptions
2or. Plan
Support Requirements
Proposed Solution
01 %r/ani;ation )ssessment
Pa#e 43 o 40
Ma+ 14, 2014
Pre(e:istin/ Daterials
Commercial Daterials
Terms for Commercial Daterials
Proof of 1nsurance
Pa-ment )ddress
Be/al Hotice )ddress
2(F Form
Sta&'ar' A!r%at!o& a&' D!(c*o("re For% @EO 2011512A>
Attach%e&t Fo"r Acce$ta&ce
MBE I&or%at!o&
.o(t Pro$o(a* (separate sealed pac.a/e)
Cost Summar-
;e&'or I&or%at!o& For%3 The offeror must su,mit a si/ned and completed Nendor 1nformation Form
(%0D(!9!#). The form is availa,le at http'>>ohiosharedservices.ohio./ov>NendorsForms.asp:.
S"bco&tractor Letter(3 For each proposed su,contractor3 the offeror must attach a letter from the
su,contractor3 si/ned ,- someone authori;ed to le/all- ,ind the su,contractor3 4ith the follo4in/ included
in the letter'
1. The su,contractorLs le/al status3 federal ta: identification num,er3 *(?(H(S num,er3 and
principal place of ,usiness address<
. The name3 phone num,er3 fa: num,er3 email address3 and mailin/ address of a person
4ho is authori;ed to le/all- ,ind the su,contractor to contractual o,li/ations<
&. ) description of the 4or. the su,contractor 4ill do<
C. ) commitment to do the 4or. if the offeror is selected< and
!. ) statement that the su,contractor has read and understood the RFP and 4ill compl-
4ith the requirements of the RFP.
MBE Part!c!$at!o&3 The offeror must complete the D0A 1nformation Form ()ttachment Ten)3 providin/ a
detailed description of the offeror7s proposed use of a certified D0A vendor for this pro5ect.
Oeror .ert!!cat!o& For%. The offeror must complete )ttachment 93 %fferor Certification Form.
Oeror De(cr!$t!o&3 Aach Proposal must include a description of the offerorLs capa,ilit-3 capacit-3 and
e:perience providin/ technolo/- solutions and specificall- lar/e(scale 01 solutions. The description
should include the date the offeror 4as esta,lished3 its leadership3 num,er of emplo-ees3 num,er of
emplo-ees dedicated to 01 en/a/ements3 num,er of emplo-ees the offeror 4ill en/a/e in tas.s directl-
related to the Pro5ect3 and another ,ac./round information that 4ill help the State /au/e the a,ilit- of
the offeror to fulfill the o,li/ations of the Contract. 1n addition3 the offer must include a description of the
offeror7s proposed or/ani;ation(s) and mana/ement structure responsi,le for fulfillin/ the Contract7s
requirements for this Pro5ect.
Oeror Pro!*e S"%%ar+ For%3 This RFP includes %fferor Profile Summar- Forms as an attachment.
The offeror must use these forms and fill them out completel- to provide the required information.
The Oeror Pro!*e S"%%ar+ For% co&ta!&e' !& th!( 'oc"%e&t ha( bee& c"(to%!He' or the
a$$*!cab*e oeror re-"!re%e&t(3 @Reer to Attach%e&t Se)e&3> Each $a#e o the or% %a+
co&ta!& %!&or )ar!at!o&(3 I a& oeror e*ect( to '"$*!cate the or% e*ectro&!ca**+, the oeror
%"(t care"**+ re)!e9 each $a#e o the or% to e&("re that !t ha( bee& co$!e' acc"rate*+3
Fa!*"re to '"$*!cate the or% eLact*+ %a+ *ea' to the re/ect!o& o the oerorD( Pro$o(a*3
Aach offeror must meet all the mandator- requirements in the RFP. 1f an offeror does not meet all the
mandator- requirements3 the State ma- re5ect the offerorLs Proposal as non(responsive.
The various sections of the %fferor Profile Summar- Forms are descri,ed ,elo4'
Pa#e 44 o 40
Ma+ 14, 2014
Ma&'ator+ EL$er!e&ce a&' Q"a*!!cat!o&(3 The offeror must complete this section to
demonstrate that it has the e:perience needed to meet the RFP7s mandator- requirements.
(Refer to )ttachment Seven.) For each reference3 the offeror must provide the follo4in/
information'
Contact 1nformation. The offeror must provide a client contact name3 title3 phone num,er3
email address3 compan- name3 and mailin/ address. The offeror also must include the same
information for an alternate client contact3 in case the State cannot reach the primar- contact.
Failure to provide this information or providin/ information that is inaccurate or out of date
ma- result in the State not includin/ the reference in the evaluation process or re5ectin/ the
offeror7s Proposal. The contact information /iven must ,e for a person 4ithin the client7s
or/ani;ation and not a co(4or.er or a contact 4ithin the offeror7s or/ani;ation3 su,sidiaries3
partnerships3 etc.
Pro5ect Hame. The offeror must provide the name or title for the pro5ect from 4hich it
o,tained the mandator- e:perience.
*ates of A:perience. The offeror must complete this area 4ith a ,e/innin/ month and -ear
and an endin/ month and -ear to sho4 the len/th of time the offeror performed the 4or.3 not
5ust the len/th of time the offeror 4as en/a/ed ,- the reference.
*escription of the Related Service Provided. The State 4ill not assume that3 since the
e:perience requirement is provided at the top of the pa/e3 all descriptions on that pa/e relate
to that requirement. The offeror must reiterate the e:perience ,ein/ descri,ed3 includin/ the
capacit- in 4hich the 4or. 4as performed and the role of the offeror on the Pro5ect. 1t is the
offeror7s responsi,ilit- to customi;e the description to clearl- su,stantiate the qualification.
*escription of ho4 the related service sho4s the offeror7s e:perience3 capa,ilit-3 and capacit-
to develop the *elivera,les and do the 2or..
The offeror must list each pro5ect e:perience separatel- and completel- ever- time it is
referenced3 re/ardless of 4hether it is on the same or different pa/es of the form.
Re-"!re' EL$er!e&ce a&' Q"a*!!cat!o&(3 The offeror must complete this section to
demonstrate that it meets the requirements for e:perience. For each reference3 the offeror must
provide the information in the same manner as descri,ed a,ove.
TJE OFFEROR MA0 NOT USE TJE E:PERIEN.E OR QUALIFI.ATIONS OF A SUB.ONTRA.TOR
TO MEET AN0 OF TJE MANDATOR0 QUALIFI.ATIONS OR E:PERIEN.E3 TJESE MUST BE
FULFILLED E:.LUSI;EL0 TJROU1J TJE QUALIFI.ATIONS AND E:PERIEN.E OF TJE
OFFEROR3
Sta!&# P*a&3 The offeror must provide a staffin/ plan that identifies all the personnel ,- position that the
offeror proposes and that are required to do the Pro5ect. The staffin/ plan must sho4 each individual7s
role and responsi,ilities on the Pro5ect. 1n addition3 the plan must have the follo4in/ information'
) matri: matchin/ each team mem,er to the staffin/ requirements (includin/ -ears of
e:perience and related pro5ects for each requirement) in this RFP.
) minimum of t4o references for each named Ie- Pro5ect Personnel<
) contin/enc- plan that sho4s the a,ilit- to add more staff if needed to ensure
meetin/ the Pro5ectLs due date(s)<
The num,er of people onsite at the State location at an- /iven time to allo4 the State
to plan for the appropriate 4or.space< and
) statement and a chart that clearl- indicate the time commitment of the proposed Pro5ect
Dana/er and the offeror7s proposed team mem,ers includin/ Ie- Pro5ect Personnel for this
Pro5ect durin/ each phase of the Pro5ect. The offeror also must include a statement indicatin/ to
4hat e:tent3 if an-3 the Pro5ect Dana/er or other Ie- Pro5ect Personnel ma- 4or. on other
pro5ects or assi/nments unrelated to the Pro5ect durin/ the term of the Contract. The State ma-
re5ect an- Proposal that commits the proposed Pro5ect Dana/er or an- proposed Ie- Pro5ect
Pa#e 4C o 40
Ma+ 14, 2014
Personnel to other pro5ects durin/ the term of the Pro5ect3 if the State ,elieves that an- such
commitment ma- ,e detrimental to the offeror7s performance.
1n addition3 the offeror7s proposal must identif- all Ie- Pro5ect Personnel 4ho 4ill provide services as
part of the resultin/ Contract. The State has identified the .e- positions in the Roles and
Responsi,ilities section in )ttachment T4o. The State e:pects that the proposed named Ie- Pro5ect
Personnel (Pro5ect Dana/er3 *ata 2arehouse *ata )rchitect3 ATB )rchitect and the 01 Reportin/
)rchitect) 4ill ,e availa,le as proposed to 4or. on the Pro5ect. Resumes for the proposed candidates
must ,e provided for all Ie- Pro5ect Personnel. Representative resumes are &ot accepta,le. The
resumes 4ill ,e used to supplement the descriptive narrative provided ,- the offeror re/ardin/ their
proposed pro5ect team.
The resume (C(pa/e limit per resume) of the proposed Ie- Pro5ect Personnel must include'
Proposed Candidate7s Hame
Proposed role on this Pro5ect
Bistin/s of competed pro5ects that are compara,le to this Pro5ect or required similar s.ills ,ased
on the person7s assi/ned role>responsi,ilit- on this Pro5ect. Aach pro5ect listed should include at
a minimum the ,e/innin/ and endin/ dates3 client>compan- name for 4hich the 4or. 4as
performed3 client contact information for sponsorin/ *irectors3 Dana/ers or equivalent level
position (name3 phone num,er3 email address3 compan- name3 etc.)3 pro5ect title3 pro5ect
description3 and a detailed description of the person7s role>responsi,ilit- on the pro5ect.
Aducation
Professional Bicenses>Certifications>Dem,erships
Amplo-ment =istor-
1n addition to providin/ a resume3 the offeror must provide a detailed narrative hi/hli/htin/ 4h- the
proposed Ie- Pro5ect Personnel possess the necessar- e:perience3 education3 trainin/ and
professional certifications to successfull- perform their assi/ned role>responsi,ilit- on the Pro5ect.
The offeror must specificall- address the required and desira,le qualifications for each of the Ie-
Pro5ect Personnel contained in the Roles and Responsi,ilities section in )ttachment T4o.
A(("%$t!o&(3 The offeror must list all the assumptions the offeror made in preparin/ the Proposal. 1f
an- assumption is unaccepta,le to the State3 the State ma- re5ect the Proposal. Ho assumptions ma- ,e
included re/ardin/ ne/otiation3 terms and conditions3 or requirements.
Pro/ect P*a&3 The Pro5ect Plan must address ho4 the offeror 4ill meet Pro5ect tas.s3 *elivera,les and
milestones. The State encoura/es responses that demonstrate a thorou/h understandin/ of the nature of
the Pro5ect and 4hat the Contractor must do to /et the Pro5ect done properl-. The State see.s insi/htful
responses that descri,e proven3 state(of(the(art methods. The Pro5ect Plan must include detail sufficient
to /ive the State an understandin/ of ho4 the offeror7s .no4led/e and approach 4ill'
Dana/e the Pro5ect<
6uide Pro5ect e:ecution<
*ocument plannin/ assumptions and decisions<
Facilitate communication amon/ sta.eholders< and
*efine .e- mana/ement revie4 as to content3 scope3 and schedule.
)t a minimum3 the offeror7s Pro5ect Plan must include the follo4in/'
1. =i/h level description of the Pro5ect mana/ement approach<
. Scope statement that includes the Pro5ect o,5ectives and the Pro5ect *elivera,les and
milestones<
&. 2or. ,rea.do4n structure as a ,aseline. The 4or. ,rea.do4n structure must sho4 the
elements at a level of detail that demonstrates the offeror7s understandin/ of the effort
required to do the 4or.. The Pro5ect elements must include3 at a minimum3 scope definition3
Pa#e 4E o 40
Ma+ 14, 2014
requirements /atherin/3 desi/n3 development3 conversion3 testin/3 ,enchmar.in/3
implementation3 trainin/3 and transition3 as applica,le<
a. *efine 4ho is assi/ned responsi,ilit- for each *elivera,le 4ithin the 4or. ,rea.do4n
structure<
C. Pro5ect Schedule for all Pro5ect tas.s3 *elivera,les and milestones<
a. The offeror must provide the Pro5ect schedule as a Dicrosoft Pro5ect 6antt chart3
sho4in/ all ma5or Pro5ect tas.s on a 4ee.(,-(4ee. schedule to serve as the ,asis for
mana/in/ the Pro5ect. The offeror must provide start and end dates for *elivera,les
and milestones and related tas.s<
!. *efinition of the revie4 processes for each milestone and *elivera,le (e./. S)R revie4) and
a description of ho4 the parties 4ill conduct communication and status revie4<
9. The critical success factors for completin/ the Pro5ect< and
#. 1f the offeror chooses to use su,contractors3 this part of the offeror7s Proposal must descri,e
its approach to mana/in/ its su,contractors effectivel-.
S"$$ort Re-"!re%e&t(. The offeror must descri,e the support it 4ants from the State other than 4hat
the State has offered in this RFP. Specificall-3 the offeror must address the follo4in/'
Hature and e:tent of State support required in terms of staff roles3 percenta/e of time availa,le3
and so on<
)ssistance from State staff and the e:perience and qualification levels required< and
%ther support requirements.
The State ma- not ,e a,le or 4illin/ to provide the additional support the offeror lists in this part of its
Proposal. The offeror therefore must indicate 4hether its request for additional support is a requirement
for its performance. 1f an- part of the list is a requirement3 the State ma- re5ect the offerorLs Proposal3 if
the State is una,le or un4illin/ to meet the requirements.
Pro$o(e' So*"t!o&3 The offeror must full- descri,e in narrative form its approach3 methods3 and specific
4or. steps for doin/ the 4or. on this Pro5ect and producin/ the *elivera,les (throu/h the inline response
4ith emphasis on each phase3 milestone3 tas. and *elivera,le descri,ed). The State see.s insi/htful
responses that descri,e proven3 state(of(the(art methods. Recommended solutions must demonstrate
that the offeror 4ill ,e prepared to quic.l- underta.e and successfull- complete the Pro5ect. The offeror
must indicate ho4 its proposed solution meets all elements of the Scope of 2or. included in )ttachment
T4o of this RFP.
The offeror ma- not simpl- state that the- are capa,le of assessin/ and developin/ a 01 solution. The
offeror must provide a 4ritten narrative that documents that the offeror understands the ,usiness and
technical o,5ectives and requirements of this RFP and ho4 their proposed solution 4ill meet the
o,5ectives and requirements of this RFP.
For the 01 %r/ani;ation )ssessment3 the offeror must descri,e its approach to perform the )ssessment.
This section must demonstrate the offeror7s understandin/ of the )ssessment includin/ detailed
descriptions of the ,usiness and technical needs3 the scope3 the offeror7s proposed phases3 critical
success factors and an outline of the )ssessment document.
The requirements provided in this RFP are hi/h(level< the State e:pects that offerors 4ith a successful 01
practice 4ill ,e a,le to understand the desired outcomes from the artifacts provided in the RFP as
Supplements and document their proposed solution in sufficient detail.
The RFP Supplements contain the aforementioned artifacts3 includin/ a description of the e:istin/ data
mart documentation3 a Child Care 01 F@D J 0usiness @uestions3 and samples of standard anal-tical
reportin/ requirements for the Child Care or/ani;ation. The Child Care 01 F@D J 0usiness @uestions
and 6lossar- 4ere prepared 4ith the Child Care ,usiness o4ner. These Supplements demonstrate
+FS7s current understandin/ of the Child Care ,usiness requirements. %fferors must revie43 anal-;e and
address these 01 ,usiness requirements in their proposed solution.
Pre5eL!(t!&# Mater!a*( 5 The offeror must list an- Pre(e:istin/ Daterials it o4ns that 4ill ,e included in a
*elivera,le if the offeror 4ants a proprietar- notice on copies that the State distri,utes. For e:ample3 the
Pa#e 48 o 40
Ma+ 14, 2014
offeror ma- have standard user interfaces or standard shells that it incorporates in 4hat is other4ise
custom soft4are. (See the %4nership of *elivera,les section of the 6eneral Terms and Conditions.)
The State ma- re5ect an- Proposal that includes e:istin/ materials for a custom solution3 if the State
,elieves that such is not appropriate or desira,le for the Pro5ect.
.o%%erc!a* Mater!a*( 5 The offeror must list an- commercial and proprietar- materials that the offeror
4ill deliver that are easil- copied3 such as Commercial Soft4are3 and in 4hich the State 4ill have less
than full o4nership (Commercial Daterials). 6enerall-3 these 4ill ,e from third parties and readil-
availa,le in the open mar.et. The offeror need not list patented parts of equipment3 since the- are not
readil- copied. 1f the offeror e:pects the State to si/n a license for the Commercial Daterial3 the offeror
must include the license a/reement as an attachment. 1f the State finds an- provisions of the license
a/reement o,5ectiona,le and cannot or does not ne/otiate an accepta,le solution 4ith the licensor3
re/ardless of the reason and in the StateLs sole discretion3 then the offerorLs Proposal ma- ,e re5ected. 1f
the State is not /oin/ to si/n a license3 ,ut there 4ill ,e limits on the StateLs use of the Commercial
Daterials different from the standard license in the 6eneral Terms and Conditions3 then the offeror must
detail the unique scope of license here. ?nless other4ise provided in this RFP3 proposin/ to use
Commercial Daterials in a custom solution ma- ,e a ,asis for re5ection of the offeror7s Proposal3 if the
State3 in its sole discretion3 ,elieves that such is not appropriate or desira,le for the Pro5ect. )n-
deviation from the standard license3 4arrant-3 and other terms in )ttachment Four also ma- result in a
re5ection of the offeror7s Proposal.
Ter%( or .o%%erc!a* Mater!a*( 5 1f the offeror proposes a *elivera,le that contains Commercial
Soft4are or other Commercial Daterials 4ith terms that differ from the terms in )ttachment Four for
Commercial Soft4are and Daterials3 then those terms must ,e detailed here3 and an- proposed separate
a/reement coverin/ those items must ,e included in the offeror7s Proposal. This is required even if the
State 4ill not ,e e:pected to si/n the a/reement. )n- deviation from the standard terms in )ttachment
Four ma- result in a re5ection of the offeror7s Proposal.
Proo o I&("ra&ce3 The offeror must provide the certificate of insurance required ,- )ttachment Four.
The polic- ma- ,e 4ritten on an occurrence or claims made ,asis.
Pa+%e&t A''re((. The offeror must /ive the address to 4hich the State should send pa-ments under
the Contract.
Le#a* Not!ce A''re((. The offeror must /ive the name3 title3 and address to 4hich the State should
send le/al notices under the Contract.
<56 For%. The offeror must complete the attached 2(F form in its entiret-. The offeror must su,mit at
least one ori/inall- si/ned 2(F. )ll other copies of a Proposal ma- contain copies of the 2(F. The
offeror must indicate on the outside of the ,inder 4hich Proposal contains the ori/inall- si/ned 2(F.
Sta&'ar' A!r%at!o& a&' D!(c*o("re For% @EO 2011512A>3 The offeror must complete and si/n the
)ffirmation and *isclosure Form ()ttachment Ai/ht) as part of its Proposal.
Acce$ta&ce o Attach%e&t Fo"r K 1e&era* Ter%( a&' .o&'!t!o&(. %fferors must include the entire
content of )ttachment Four as a sin/le section in their proposal. The offerors must include a statement at
the ,e/innin/ of the section indicatin/ that the offeror has read3 understands and a/rees to the 6eneral
Terms and conditions contained in )ttachment Four.
The State ma- re5ect an- Proposal if the offeror ta.es e:ception to the terms and conditions of this RFP.
.o(t S"%%ar+. This RFP includes a Cost Summar- Form provided as an attachment. %fferors ma- not
reformat this form. Aach offeror must complete the Cost Summar- Form in the e:act format provided3
since the State ma- re5ect an- Proposal 4ith a reformatted Cost Summar- Form or that is not separatel-
sealed. (See' Part Three' 6eneral 1nstructions3 Proposal Su,mittal.)
The Cost Summar- Form must not include e:ceptions3 additional terms and conditions3 or assumptions.
Pa#e 44 o 40
Ma+ 14, 2014
The offeror7s total cost for all the 2or. must ,e represented as the not(to(e:ceed fi:ed price.
The State 9!** &ot be *!ab*e or or $a+ a&+ co(t( that the oeror 'oe( &ot !'e&t!+ !& !t( Pro$o(a*3
Pa#e 46 o 40
Ma+ 14, 2014
ATTA.JMENT FOUR: 1ENERAL TERMS AND .ONDITIONS
PART ONE: PERFORMAN.E AND PA0MENT
State%e&t o <or=. The selected offeror7s proposal (the Proposal) and the State7s Request for
Proposals (the RFP)3 4hich are collectivel- referred to as the ORFP *ocumentsO3 are a part of this
contract (the Contract) and descri,e the 4or. (the O2or.O) the selected offeror (the Contractor) must
do and an- materials the Contractor must deliver (the O*elivera,lesO) under this Contract. The Contractor
must do the 2or. in a professional3 timel-3 and efficient manner and must provide the *elivera,les in a
proper fashion. The Contractor also must furnish its o4n support staff necessar- for the satisfactor-
performance of the 2or..
The Contractor must consult 4ith the appropriate State representatives and others necessar- to ensure a
thorou/h understandin/ of the 2or. and satisfactor- performance. The State ma- /ive instructions to or
ma.e requests of the Contractor relatin/ to the 2or.3 and the Contractor must compl- 4ith those
instructions and fulfill those requests in a timel- and professional manner. Those instructions and
requests 4ill ,e for the sole purpose of ensurin/ satisfactor- completion of the 2or. and 4ill not amend
or alter the scope of the 2or..
Ter%. ?nless this Contract is terminated or e:pires 4ithout rene4al3 it 4ill remain in effect until the 2or.
is completed to the satisfaction of the State and the Contractor is paid. 0ut the current 6eneral )ssem,l-
cannot commit a future 6eneral )ssem,l- to an e:penditure. Therefore3 this Contract 4ill automaticall-
e:pire at the end of each ,iennium3 the first of 4hich is +une &"3 "1!. The State ma- rene4 this
Contract in the ne:t ,iennium ,- issuin/ 4ritten notice to the Contractor of the decision to do so. This
e:piration and rene4al procedure also 4ill appl- to the end of an- su,sequent ,iennium durin/ 4hich the
2or. continues3 su,5ect to the State7s approval. Termination or e:piration of this Contract 4ill not limit the
Contractor7s continuin/ o,li/ations 4ith respect to *elivera,les that the State pa-s for ,efore or after
termination or limit the State7s ri/hts in such.
The State7s funds are contin/ent upon the availa,ilit- of la4ful appropriations ,- the %hio 6eneral
)ssem,l-. 1f the 6eneral )ssem,l- fails to continue fundin/ for the pa-ments and other o,li/ations due
as part of this Contract3 the State7s o,li/ations under this Contract 4ill terminate as of the date that the
fundin/ e:pires 4ithout further o,li/ation of the State.
The 2or. has a completion date that is identified in the RFP *ocuments. The RFP *ocuments also ma-
have several dates for the deliver- of *elivera,les or reachin/ certain milestones in the 2or.. The
Contractor must ma.e those deliveries3 meet those milestones3 and complete the 2or. 4ithin the times
the RFP *ocuments require. 1f the Contractor does not meet those dates3 the Contractor 4ill ,e in
default3 and the State ma- terminate this Contract under the Suspension and Termination Section
contained in Part 11 of this )ttachment Four.
0ut the State also ma- have certain o,li/ations to meet. Those o,li/ations3 if an-3 also are listed in the
RFP *ocuments. 1f the State a/rees that the Contractor7s failure to meet the deliver-3 milestone3 or
completion dates in the RFP *ocuments is due to the State7s failure to meet its o4n o,li/ations in a timel-
fashion3 then the Contractor 4ill not ,e in default3 and the deliver-3 milestone3 and completion dates
affected ,- the State7s failure to perform 4ill ,e e:tended ,- the same amount of time as the State7s
dela-. The Contractor ma- not rel- on this provision unless the Contractor has in /ood faith e:erted
reasona,le mana/ement s.ill to avoid an e:tension and has /iven the State meanin/ful 4ritten notice of
the State7s failure to meet its o,li/ations 4ithin five ,usiness da-s of the Contractor7s reali;ation that the
State7s dela- ma- impact the 2or.. The Contractor must deliver an- such notice to ,oth the 2or.
Representative and Procurement Representative and title the notice as a Hotice of State *ela-. The
notice must identif- an- dela- in detail3 as 4ell as the impact the dela- has or 4ill have on the 2or..
?nless the State decides3 in its sole and e:clusive 5ud/ment3 that an equita,le ad5ustment in the
Contractor7s Fee is 4arranted in the case of an e:tended dela-3 an e:tension of the Contractor7s time to
perform 4ill ,e the Contractor7s e:clusive remed- for the State7s dela-. Should the State determine that
an equita,le ad5ustment in the Contractor7s Fee is 4arranted3 the equita,le ad5ustment 4ill ,e handled as
Pa#e C0 o 40
Ma+ 14, 2014
a Chan/e %rder under the Chan/es Section of this Contract3 and the e:tension of time and equita,le
ad5ustment 4ill ,e the e:clusive remedies of the Contractor for the State7s dela-.
The State see.s a complete solution to 4hat the 2or. is intended to accomplish3 and the Contractor must
provide an- incidental items omitted in the RFP *ocuments as part of the Contractor7s not(to(e:ceed fi:ed
price. )ll required components and processes for the 2or. to ,e complete and useful to the State are
included in the 2or. and the not(to(e:ceed fi:ed price3 unless the RFP e:pressl- provides other4ise.
.o%$e&(at!o&. 1n consideration of the ContractorLs promises and satisfactor- performance3 the State
4ill pa- the Contractor the amount(s) identified in the RFP *ocuments (the OFeeO)3 plus another
e:penses identified as reim,ursa,le in the RFP *ocuments. 1n no event3 ho4ever3 4ill pa-ments under
this Contract e:ceed the not(to(e:ceed amount in the RFP *ocuments 4ithout the prior3 4ritten approval
of the State and3 4hen required3 the %hio Controllin/ 0oard and another source of fundin/. The
ContractorLs ri/ht to the Fee is contin/ent on the complete and satisfactor- performance of the 2or. or3 in
the case of milestone pa-ments or periodic pa-ments of an hourl-3 dail-3 4ee.l-3 monthl-3 or annual rate3
all relevant parts of the 2or. tied to the applica,le milestone or period. Pa-ment of the Fee also is
contin/ent on the Contractor deliverin/ a proper invoice and another documents the RFP *ocuments
require. )n invoice must compl- 4ith the StateLs then current policies re/ardin/ invoices and their
su,mission. The State 4ill notif- the Contractor in 4ritin/ 4ithin 1! ,usiness da-s after it receives a
defective invoice of an- defect and provide the information necessar- to correct the defect.
The Contractor must send all invoices under this Contract to the ,ill to address in the RFP *ocuments
or in the applica,le purchase order.
The State 4ill pa- the Contractor interest on an- late pa-ment3 as provided in Section 19.&" of the %hio
Revised Code (the ORevised CodeO). 1f the State disputes a pa-ment for an-thin/ covered ,- an invoice3
4ithin 1! ,usiness da-s after receipt of that invoice3 the State 4ill notif- the Contractor3 in 4ritin/3 statin/
the /rounds for the dispute. The State then ma- deduct the disputed amount from its pa-ment as a
none:clusive remed-. 1f the Contractor has committed a material ,reach3 in the sole opinion of the State3
the State also ma- 4ithhold pa-ment other4ise due to the Contractor. 0oth parties 4ill attempt to resolve
an- claims of material ,reach or pa-ment disputes throu/h discussions amon/ the Pro5ect Dana/er3 the
Contractor7s e:ecutive responsi,le for the 2or.3 the 2or. Representative3 and the State Contract
Dana/ement )dministrator. The State 4ill consult 4ith the Contractor as earl- as reasona,l- possi,le
a,out the nature of the claim or dispute and the amount of pa-ment affected. 2hen the Contractor has
resolved the matter to the StateLs satisfaction3 the State 4ill pa- the disputed amount 4ithin &" ,usiness
da-s after the matter is resolved. The State has no o,li/ation to ma.e an- disputed pa-ments until the
matter is resolved3 and the Contractor must continue its performance under this Contract pendin/
resolution of the dispute or claim.
1f the State has alread- paid the Contractor on an invoice ,ut later disputes the amount covered ,- the
invoice3 and if the Contractor fails to correct the pro,lem 4ithin &" calendar da-s after 4ritten notice3 the
Contractor must reim,urse the State for that amount at the end of the &" calendar da-s as a none:clusive
remed- for the State. %n 4ritten request from the Contractor3 the State 4ill provide reasona,le
assistance in determinin/ the nature of the pro,lem ,- /ivin/ the Contractor reasona,le access to the
State7s facilities and an- information the State has re/ardin/ the pro,lem.
1f the RFP *ocuments provide for an- retaina/e3 the State 4ill 4ithhold from each invoice paid the
percenta/e specified in the RFP *ocuments as retaina/e. The State 4ill pa- the retaina/e onl- after the
State has accepted all the 2or. and then onl- in accordance 4ith the pa-ment schedule specified in the
RFP *ocuments. The State 4ill 4ithhold all amounts under this section arisin/ from claims or disputes in
addition to an- retaina/e specified in the RFP *ocuments.
Re!%b"r(ab*e EL$e&(e(. The State 4ill pa- all reim,ursa,le e:penses identified in the RFP
*ocuments3 if an-3 in accordance 4ith the terms in the RFP *ocuments and3 4here applica,le3 Section
19.&1 of the Revised Code. The Contractor must assume all e:penses that it incurs in the performance
of this Contract that are not identified as reim,ursa,le in the RFP *ocuments.
Pa#e C1 o 40
Ma+ 14, 2014
1n ma.in/ an- reim,ursa,le e:penditure3 the Contractor al4a-s must compl- 4ith the more restrictive of
its o4n3 then current internal policies for ma.in/ such e:penditures or the StateLs then current policies.
)ll reim,ursa,le travel 4ill require the advance 4ritten approval of the StateLs 2or. Representative. The
Contractor must ,ill all reim,ursa,le e:penses monthl-3 and the State 4ill reim,urse the Contractor for
them 4ithin &" ,usiness da-s of receivin/ the ContractorLs invoice.
R!#ht o O(et3 The State ma- set off the amount of an- %hio ta: lia,ilit- or other o,li/ation of the
Contractor or its su,sidiaries to the State3 includin/ an- amounts the Contractor o4es to the State under
this or other contracts3 a/ainst an- pa-ments due from the State to the Contractor under this or another
contracts 4ith the State.
.ert!!cat!o& o F"&'(. Hone of the ri/hts3 duties3 or o,li/ations in this Contract 4ill ,e ,indin/ on the
State3 and the Contractor 4ill not ,e/in its performance3 until all the follo4in/ conditions have ,een met'
(a) )ll statutor- provisions under the Revised Code3 includin/ Section 19."#3 have ,een met<
(,) )ll necessar- funds are made availa,le ,- the appropriate State entities<
(c) 1f required3 the Controllin/ 0oard of %hio approves this Contract< and
(d) 1f the State is rel-in/ on federal or third(part- funds for this Contract3 the State /ives the
Contractor 4ritten notice that such funds are availa,le.
E%$*o+%e&t TaLe(. )ll people furnished ,- the Contractor (the Contractor Personnel) are emplo-ees
or su,contractors of the Contractor3 and none are or 4ill ,e deemed emplo-ees or contractors of the
State. Ho Contractor Personnel 4ill ,e entitled to participate in3 claim ,enefits under3 or ,ecome an
eli/i,le emplo-ee for purposes of an- emplo-ee ,enefit plan of the State ,- reason of an- 4or. done
under this Contract. The Contractor 4ill pa- all federal3 state3 local3 and other applica,le pa-roll ta:es and
ma.e the required contri,utions3 4ithholdin/s3 and deductions imposed or assessed under an- provision
of an- la4 and measured ,- 4a/es3 salaries3 or other remuneration paid ,- or 4hich ma- ,e due from the
Contractor to the Contractor Personnel. The Contractor 4ill indemnif-3 defend (4ith the consent and
approval of the %hio )ttorne- 6eneral)3 and hold the State harmless from and a/ainst all claims3 losses3
lia,ilit-3 demands3 fines3 and e:pense (includin/ court costs3 defense costs3 and redeema,le attorne-
fees) arisin/ out of or relatin/ to such ta:es3 4ithholdin/s3 deductions3 and contri,utions 4ith respect to
the Contractor Personnel. The Contractor7s indemnit- and defense o,li/ations also appl- to an- claim or
assertion of ta: lia,ilit- made ,- or on ,ehalf of an- Contractor Personnel or /overnmental a/enc- on the
,asis that an- Contractor Personnel are emplo-ees or contractors of the State3 that the State is the 5oint
emplo-er or co(emplo-er of an- Contractor Personnel3 or that an- Contractor Personnel are entitled to
an- emplo-ee ,enefit offered onl- to eli/i,le re/ular fulltime or re/ular part(time emplo-ees of the State.
Sa*e(, U(e, ELc!(e, a&' Pro$ert+ TaLe(3 The State is e:empt from an- sales3 use3 e:cise3 and propert-
ta:. To the e:tent sales3 use3 e:cise3 or an- similar ta: is imposed on the Contractor in connection 4ith
the 2or.3 such 4ill ,e the sole and e:clusive responsi,ilit- of the Contractor. )nd the Contractor 4ill pa-
such ta:es3 to/ether 4ith an- interest and penalties not disputed 4ith the appropriate ta:in/ authorit-3
4hether the- are imposed at the time the services are rendered or a later time.
PART T<O: <ORA AND .ONTRA.T ADMINISTRATION
Re*ate' .o&tract(. The Contractor 4arrants that the Contractor has not and 4ill not enter into an-
contracts 4ithout 4ritten approval of the State to perform su,stantiall- identical services for the State3
such that the 2or. under this Contract duplicates the 4or. done or to ,e done under the other State
contracts.
Other .o&tractor(3 The State ma- hold other contracts for additional or related 4or.3 includin/ amon/
others independent verification and validation (1NJN) efforts for the 2or.. The Contractor must full-
cooperate 4ith all other contractors and State emplo-ees and coordinate its 2or. 4ith such other
contractors and State emplo-ees as ma- ,e required for the smooth and efficient operation of all related
or additional 4or.. The Contractor ma- not act in an- 4a- that ma- unreasona,l- interfere 4ith the 4or.
of another contractors or the State7s emplo-ees. Further3 the Contract must full- cooperate 4ith an-
1NJN contractor assi/ned to the 2or.. Such cooperation includes e:peditiousl- providin/ the 1NJN
Pa#e C2 o 40
Ma+ 14, 2014
contractor 4ith full and complete access to all 2or. product3 records3 materials3 personnel3 meetin/s3 and
correspondence as the 1NJN contractor ma- request. 1f the State assi/ns an 1NJN contractor to the
2or.3 the State 4ill o,li/ate the 1NJN contractor to a confidentialit- provision similar to the Confidentialit-
Section contained in this Contract. The Contractor must include the o,li/ations of this provision in all its
contracts 4ith its su,contractors for the 2or..
S"bco&tract!&#. The Contractor ma- not enter into su,contracts related to the 2or. after a4ard 4ithout
4ritten approval from the State. 0ut the Contractor 4ill not need the StateLs 4ritten approval to
su,contract for the purchase of commercial /oods that are required for satisfactor- completion of the
2or.. )ll su,contracts 4ill ,e at the sole e:pense of the Contractor unless e:pressl- stated other4ise in
the RFP *ocuments.
The StateLs approval of the use of su,contractors does not mean that the State 4ill pa- for them. The
Contractor 4ill ,e solel- responsi,le for pa-ment of its su,contractor and an- claims of su,contractors for
an- failure of the Contractor or an- of its other su,contractors to meet the performance schedule or
performance specifications for the 2or. in a timel- and professional manner. The Contractor must hold
the State harmless for and must indemnif- the State a/ainst an- such claims.
The Contractor assumes responsi,ilit- for all *elivera,les 4hether it3 a su,contractor3 or third(part-
manufacturer produces them in 4hole or in part. Further3 the Contractor 4ill ,e the sole point of contact
4ith re/ard to contractual matters3 includin/ pa-ment of all char/es resultin/ from the Contract. )nd the
Contractor 4ill ,e full- responsi,le for an- default ,- a su,contractor3 5ust as if the Contractor itself had
defaulted.
1f the Contractor uses an- su,contractors3 each su,contractor must have a 4ritten a/reement 4ith the
Contractor. That 4ritten a/reement must incorporate this Contract ,- reference. The a/reement also
must pass throu/h to the su,contractor all provisions of this Contract that 4ould ,e full- effective onl- if
the- ,ind ,oth the su,contractor and the Contractor. )mon/ such provisions are the limitations on the
ContractorLs remedies3 the insurance requirements3 record .eepin/ o,li/ations3 and audit ri/hts. Some
sections of this Contract ma- limit the need to pass throu/h their requirements to su,contracts to avoid
placin/ cum,ersome o,li/ations on minor su,contractors. 0ut this e:ception is applica,le onl- to
sections that e:pressl- provide an e:clusion for small(dollar su,contracts. Should the Contractor fail to
pass throu/h an- provisions of this Contract to one of its su,contractors and the failure dama/es the
State in an- 4a-3 the Contractor must indemnif- the State for the dama/e.
Recor' Aee$!&#. The Contractor must .eep all financial records in accordance 4ith /enerall- accepted
accountin/ principles consistentl- applied. The Contractor also must file documentation to support each
action under this Contract in a manner allo4in/ the documentation to ,e readil- located. )nd the
Contractor must .eep all 2or.(related records and documents at its principal place of ,usiness or at its
office 4here the 4or. 4as performed.
A"'!t(3 *urin/ the term of this Contract and for three -ears after the pa-ment of the Contractor7s Fee3 on
reasona,le notice and durin/ customar- ,usiness hours3 the State ma- audit the Contractor7s records
and other materials that relate to the 2or.. This audit ri/ht also applies to the State7s dul- authori;ed
representatives and an- person or or/ani;ation providin/ financial support for the 2or..
I&("ra&ce3 The Contractor must provide the follo4in/ insurance covera/e at its o4n e:pense throu/hout
the term of this Contract'
(a) 2or.ers7 compensation insurance3 as required ,- %hio la43 and if some of the 2or. 4ill ,e done
outside %hio3 the la4s of the appropriate state(s) 4here an- portion of the 2or. 4ill ,e done.
The Contractor also must maintain emplo-erLs lia,ilit- insurance 4ith at least a 813"""3""".""
limit.
(,) Commercial 6eneral Bia,ilit- insurance covera/e for ,odil- in5ur-3 personal in5ur-3 4ron/ful
death3 and propert- dama/e. The defense cost must ,e outside of the polic- limits. Such polic-
must desi/nate the State of %hio as an additional insured3 as its interest ma- appear. The polic-
Pa#e C3 o 40
Ma+ 14, 2014
also must ,e endorsed to include a 4aiver of su,ro/ation. )t a minimum3 the limits of the
insurance must ,e'
8 3"""3""" 6eneral )//re/ate
8 3"""3""" Products>Completed %perations )//re/ate
8 13"""3""" Per %ccurrence Bimit
8 13"""3""" Personal and )dvertisin/ 1n5ur- Bimit
8 1""3""" Fire Be/al Bia,ilit-
8 1"3""" Dedical Pa-ments
The polic- must ,e endorsed to provide the State 4ith &"(da-s prior 4ritten notice of cancellation
or material chan/e to the polic-. )nd the Contractor7s Commercial 6eneral Bia,ilit- must ,e
primar- over another insurance covera/e.
(c) Commercial )utomo,ile Bia,ilit- insurance 4ith a com,ined sin/le limit of 8!""3""".
(d) Professional Bia,ilit- insurance coverin/ all staff 4ith a minimum limit of 813"""3""" per incident
and 8&3"""3""" a//re/ate. 1f the Contractor7s polic- is 4ritten on a claims made ,asis3 the
Contractor must provide the State 4ith proof of continuous covera/e at the time the polic- is
rene4ed. 1f for an- reason the polic- e:pires3 or covera/e is terminated3 the Contractor must
purchase and maintain tail covera/e throu/h the applica,le statute of limitations.
The certificate(s) must ,e in a form that is reasona,l- satisfactor- to the State as to the contents
of the policies and the qualit- of the insurance carriers. )ll carriers must have at least an )(
ratin/ ,- ).D. 0est.
Re$*ace%e&t Per(o&&e*. 1f the RFP *ocuments contain the names of specific people 4ho 4ill do the
2or.3 then the qualit- and professional credentials of those people 4ere material factors in the StateLs
decision to enter into this Contract. Therefore3 the Contractor must use all commerciall- reasona,le
efforts to ensure the continued availa,ilit- of those people. )lso3 the Contractor ma- not remove those
people from the 2or. 4ithout the prior3 4ritten consent of the State3 e:cept as provided ,elo4.
The Contractor ma- remove a person listed in the RFP *ocuments from the 2or.3 if doin/ so is
necessar- for le/al or disciplinar- reasons. 0ut the Contractor must ma.e a reasona,le effort to /ive the
State &" calendar da-sL prior3 4ritten notice of the removal.
1f the Contractor removes a person listed in the RFP *ocuments from the 2or. for an- reason other than
those specified a,ove3 the State ma- assess liquidated dama/es in the amount of 813!""."" for ever-
da- ,et4een the date on 4hich the individual 4as removed and the date that this Contract is terminated
or the individualLs qualified replacement3 selected in accordance 4ith the process identified in this section3
starts performin/ on the 2or.. The State also ma- provide the Contractor 4ith 4ritten notice of its default
under this section3 4hich the Contractor must cure 4ithin &" da-s. Should the Contractor fail to cure its
default 4ithin the &" da- cure period3 this Contract 4ill terminate immediatel- for cause3 and the State 4ill
,e entitled to dama/es in accordance 4ith the Suspension and Termination Section of this Contract due
to the termination. Should the State assess liquidated dama/es or other4ise ,e entitled to dama/es
under this provision3 it ma- offset these dama/es from an- Fees due under this Contract.
The Contractor must have qualified replacement people availa,le to replace an- people listed in the RFP
*ocuments ,- name or identified as a .e- individual on the 2or.. 2hen the removal of a listed person is
permitted under this Section3 or if a person ,ecomes unavaila,le3 the Contractor must su,mit the
resumes for t4o replacement people to the State for each person removed or 4ho other4ise ,ecomes
unavaila,le. The Contractor must su,mit the t4o resumes3 alon/ 4ith such other information as the State
ma- reasona,l- request3 4ithin five ,usiness da-s after the decision to remove a person is made or the
unavaila,ilit- of a listed person ,ecomes .no4n to the Contractor.
Pa#e C4 o 40
Ma+ 14, 2014
The State 4ill select one of the t4o proposed replacements or 4ill re5ect ,oth of them 4ithin ten ,usiness
da-s after the Contractor has su,mitted the proposed replacements to the State. The State ma- re5ect
the proposed replacements for an- le/al reason. Should the State re5ect ,oth replacement candidates
due to their failure to meet the minimum qualifications identified in the RFP *ocuments3 or should the
Contractor fail to provide the notice required under this Section or fail to provide t4o qualified replacement
candidates for each removed or unavaila,le person3 the Contractor 4ill ,e in default and the cure period
for default specified else4here in this Contract 4ill not appl-. 1n an- such case3 the State 4ill have the
follo4in/ options'
(a) The State ma- assess liquidated dama/es in the amount of 813!""."" for ever- da- ,et4een
the date on 4hich the Contractor failed to provide the applica,le notice3 failed to provide the
t4o replacement candidates3 or the date the State re5ected all candidates for cause and the
date on 4hich the Contractor affects a cure or the Contract e:pires 4ithout rene4al or is
terminated.
(,) The State ma- terminate this Contract immediatel- for cause and 4ithout an- cure period.
Should the State e:ercise its option under item (a) a,ove3 it nevertheless 4ill ,e entitled an-time
thereafter to e:ercise its option under item (,) a,ove. )dditionall-3 should the State terminate this
Contract under this provision3 it 4ill ,e entitled to dama/es in accordance 4ith the Suspension and
Termination Section of this Contract due to the termination. Should the State assess liquidated dama/es
or other4ise ,e entitled to dama/es under this provision3 it ma- offset these dama/es from an- Fees due
under this Contract.
The State ma- determine that the proposed replacement candidates meet the minimum qualifications of
this Contract and still su,stantiall- reduce the value the State perceived it 4ould receive throu/h the effort
of the ori/inal individual(s) the Contractor proposed and on 4hose credentials the State decided to enter
into this Contract. Therefore3 the State 4ill have the ri/ht to re5ect an- candidate that the State
determines ma- provide it 4ith diminished value.
Should the State re5ect ,oth proposed candidates for an- le/al reason other than their failure to meet the
minimum qualifications identified in the RFP *ocuments3 the State ma- terminate this Contract for its
convenience.
The State has an interest in providin/ a health- and safe environment for its emplo-ees and /uests at its
facilities. The State also has an interest in ensurin/ that its operations are carried out in an efficient3
professional3 le/al3 and secure manner. Therefore3 the State 4ill have the ri/ht to require the Contractor
to remove an- individual involved in the 2or.3 if the State determines that an- such individual has or ma-
interfere 4ith the StateLs interests identified a,ove. 1n such a case3 the request for removal 4ill ,e treated
as a case in 4hich an individual providin/ services under this Contract has ,ecome unavaila,le3 and the
Contractor must follo4 the procedures identified a,ove for replacin/ unavaila,le people. This provision
also applies to people that the ContractorLs su,contractors en/a/e3 if the- are listed ,- name or as a .e-
person in the RFP *ocuments.
S"($e&(!o& a&' Ter%!&at!o&. The State ma- terminate this Contract if the Contractor defaults in
meetin/ its o,li/ations under this Contract and fails to cure its default 4ithin the time allo4ed ,- this
Contract3 or if a petition in ,an.ruptc- (or similar proceedin/) has ,een filed ,- or a/ainst the Contractor.
The State also ma- terminate this Contract if the Contractor violates an- la4 or re/ulation in doin/ the
2or.3 or if it appears to the State that the ContractorLs performance is su,stantiall- endan/ered throu/h
no fault of the State. 1n an- such case3 the termination 4ill ,e for cause3 and the StateLs ri/hts and
remedies 4ill ,e those identified ,elo4 for termination for cause.
%n 4ritten notice3 the Contractor 4ill have &" calendar da-s to cure an- ,reach of its o,li/ations under
this Contract3 provided the ,reach is cura,le. 1f the Contractor fails to cure the ,reach 4ithin &" calendar
da-s after 4ritten notice3 or if the ,reach is not one that is cura,le3 the State 4ill have the ri/ht to
terminate this Contract immediatel- on notice to the Contractor. The State also ma- terminate this
Contract in the case of ,reaches that are cured 4ithin &" calendar da-s ,ut are persistent. OPersistentO in
this conte:t means that the State has notified the Contractor in 4ritin/ of the ContractorLs failure to meet
Pa#e CC o 40
Ma+ 14, 2014
an- of its o,li/ations three times. )fter the third notice3 the State ma- terminate this Contract on 4ritten
notice to the Contractor 4ithout a cure period if the Contractor a/ain fails to meet an- o,li/ation. The
three notices do not have to relate to the same o,li/ation or t-pe of failure. Some provisions of this
Contract ma- provide for a shorter cure period than &" calendar da-s or for no cure period at all3 and
those provisions 4ill prevail over this one. 1f a particular section does not state 4hat the cure period 4ill
,e3 this provision 4ill /overn.
Doreover3 the State ma- terminate this Contract for its convenience and 4ithout cause or if the %hio
6eneral )ssem,l- fails to appropriate funds for an- part of the 2or.. 1f a third part- is providin/ fundin/
for the 2or.3 the State also ma- terminate this Contract should that third part- fail to release an- funds for
the 2or.. The RFP *ocuments normall- identif- an- third part- source of funds for the 2or.3 ,ut an
a,sence of such in the RFP *ocuments 4ill not diminish the State7s ri/hts under this section.
The notice of termination3 4hether for cause or 4ithout cause3 4ill ,e effective as soon as the Contractor
receives it. ?pon receipt of the notice of termination3 the Contractor must immediatel- cease all activit-
on the 2or. and ta.e all steps necessar- to minimi;e an- costs the Contractor 4ill incur related to this
Contract. The Contractor also must immediatel- prepare a report and deliver it to the State. The report
must ,e all(inclusive and must detail the 2or. completed at the date of termination3 the percenta/e of the
2or.Ls completion3 an- costs incurred in doin/ the 2or. to that date3 and an- *elivera,les completed or
partiall- completed ,ut not delivered to the State at the time of termination. The Contractor also must
deliver all the completed and partiall- completed *elivera,les to the State 4ith its report. 0ut if the State
determines that deliverin that manner 4ould not ,e in its interest3 then the State ma- desi/nate a
suita,le alternative form of deliver-3 4hich the Contractor must honor.
1f the State terminates this Contract for cause3 the State 4ill ,e entitled to cover for the 2or. ,- usin/
another Contractor on such commerciall- reasona,le terms as the State and the coverin/ contractor ma-
a/ree. The Contractor 4ill ,e lia,le to the State for all costs related to coverin/ for the 2or. to the e:tent
that such costs3 4hen com,ined 4ith pa-ments alread- made to the Contractor for the 2or. ,efore
termination3 e:ceed the costs that the State 4ould have incurred under this Contract. The Contractor also
4ill ,e lia,le for another direct dama/es resultin/ from its ,reach of this Contract or other action leadin/
to termination for cause.
1f the termination is for the convenience of the State3 the Contractor 4ill ,e entitled to compensation for
an- 2or. that the Contractor has performed ,efore the termination. Such compensation 4ill ,e the
ContractorLs e:clusive remed- in the case of termination for convenience and 4ill ,e availa,le to the
Contractor onl- once the Contractor has su,mitted a proper invoice for such3 4ith the invoice reflectin/
the amount that the State determines it o4es to the Contractor. The State 4ill ma.e that determination
,ased on the lesser of the percenta/e of the 2or. completed or the hours of 4or. performed in relation to
the estimated total hours required to perform all the 2or..
The State 4ill have the option of suspendin/ rather than terminatin/ the 2or.3 if the State ,elieves that
doin/ so 4ould ,etter serve its interests. 1n the event of a suspension for the convenience of the State3
the Contractor 4ill ,e entitled to receive pa-ment for the 4or. performed ,efore the suspension. 1n the
case of suspension of the 2or. rather than termination for cause3 the Contractor 4ill not ,e entitled to an-
compensation for an- 4or. performed. 1f the State reinstates the 2or. after suspension for cause3 rather
than terminatin/ this Contract after the suspension3 the Contractor ma- ,e entitled to compensation for
4or. performed ,efore the suspension3 less an- dama/e to the State resultin/ from the Contractor7s
,reach of this Contract or other fault. )n- amount due for 4or. ,efore or after the suspension for cause
4ill ,e offset ,- an- dama/e to the State from the default or other event /ivin/ rise to the suspension.
1n the case of a suspension for the StateLs convenience3 the State 4ill calculate the amount of
compensation due to the Contractor for 4or. performed ,efore the suspension in the same manner as
provided in this section for termination for the StateLs convenience. The Contractor 4ill not ,e entitled to
compensation for another costs associated 4ith a suspension for the State7s convenience3 and the
State 4ill ma.e no pa-ment under this provision to the Contractor until the Contractor su,mits a proper
invoice. 1f the State decides to allo4 the 2or. to continue rather than terminatin/ this Contract after the
suspension3 the State 4ill not ,e required to ma.e an- pa-ment to the Contractor other than those
Pa#e CE o 40
Ma+ 14, 2014
pa-ments specified in this Contract and in accordance 4ith the pa-ment schedule specified in this
Contract for properl- completed 2or..
)n- notice of suspension3 4hether 4ith or 4ithout cause3 4ill ,e effective immediatel- on the ContractorLs
receipt of the notice. The Contractor 4ill prepare a report concernin/ the 2or. 5ust as is required ,- this
Section in the case of termination. )fter suspension of the 2or.3 the Contractor ma- not perform an-
2or. 4ithout the consent of the State and ma- resume the 2or. onl- on 4ritten notice from the State to
do so. 1n an- case of suspension3 the State retains its ri/ht to terminate this Contract rather than to
continue the suspension or resume the 2or.. 1f the suspension is for the convenience of the State3 then
termination of the Contract 4ill ,e a termination for convenience. 1f the suspension is 4ith cause3 the
termination 4ill also ,e for cause.
The State ma- not suspend the 2or. for its convenience more than t4ice durin/ the term of this Contract3
and an- suspension for the State7s convenience ma- not continue for more than &" calendar da-s. 1f the
Contractor does not receive notice to resume or terminate the 2or. 4ithin the &"(da- suspension3 then
this Contract 4ill terminate automaticall- for the State7s convenience at the end of the &" calendar da-
period.
)n- default ,- the Contractor or one of its su,contractors 4ill ,e treated as a default ,- the Contractor
and all of its su,contractors. The Contractor 4ill ,e solel- responsi,le for satisf-in/ an- claims of its
su,contractors for an- suspension or termination and must indemnif- the State for an- lia,ilit- to them.
Hot4ithstandin/ the fore/oin/3 each su,contractor must hold the State harmless for an- dama/e caused
to them from a suspension or termination. The- must loo. solel- to the Contractor for an- compensation
to 4hich the- ma- ,e entitled.
Re$re(e&tat!)e(. The StateLs representative under this Contract 4ill ,e the person identified in the RFP
*ocuments or in a su,sequent notice to the Contractor as the 2or. Representative. The 2or.
Representative 4ill revie4 all reports the Contractor ma.es in the performance of the 2or.3 4ill conduct
all liaison 4ith the Contractor3 and 4ill accept or re5ect the *elivera,les and the completed 2or.. The
2or. Representative ma- dele/ate his or her responsi,ilities for individual aspects of the 2or. to one or
more mana/ers3 4ho ma- act as the 2or. Representative for those individual portions of the 2or..
The Contractor7s Pro5ect Dana/er under this Contract 4ill ,e the person identified on the RFP *ocuments
as the Pro5ect Dana/er.O The Pro5ect Dana/er 4ill ,e the Contractor7s liaison 4ith the State under this
Contract. )dditionall-3 the Pro5ect Dana/er 4ill conduct all 2or. meetin/s and prepare and su,mit to the
2or. Representative all reports3 plans3 and other materials that the RFP *ocuments require from the
Contractor.
Aither part-3 upon 4ritten notice to the other part-3 ma- desi/nate another representative. =o4ever3 the
Contractor ma- not replace the Pro5ect Dana/er 4ithout the approval of the State if that person is
identified in the RFP *ocuments ,- name or as a .e- individual on the 2or..
<or= Re($o&(!b!*!t!e(3 The State 4ill ,e responsi,le for providin/ onl- those thin/s3 if an-3 e:pressl-
identified in the RFP *ocuments. 1f the State has a/reed to provide facilities or equipment3 the
Contractor3 ,- si/nin/ this Contract3 4arrants that the Contractor has either inspected the facilities and
equipment or has voluntaril- 4aived an inspection and 4ill use the equipment and facilities on an as is
,asis.
The Contractor must assume the lead in the areas of mana/ement3 desi/n3 and development of the
2or.. The Contractor must coordinate the successful e:ecution of the 2or. and direct all 2or. activities
on a da-(to(da- ,asis3 4ith the advice and consent of the 2or. Representative. The Contractor 4ill ,e
responsi,le for all communications re/ardin/ the pro/ress of the 2or. and 4ill discuss 4ith the 2or.
Representative an- issues3 recommendations3 and decisions related to the 2or..
1f an- part of the 2or. requires installation on the StateLs propert-3 the State 4ill provide the Contractor
4ith reasona,le access to the installation site for the installation and an- site preparation that is needed.
)fter the installation is complete3 the Contractor must complete an installation letter and secure the
Pa#e C8 o 40
Ma+ 14, 2014
si/nature of the 2or. Representative certif-in/ that installation is complete and the 2or.3 or applica,le
portion of it3 is operational. The letter must descri,e the nature3 date3 and location of the installation3 as
4ell as the date the 2or. Representative certified the installation as complete and operational.
?nless other4ise provided in the RFP *ocuments3 the Contractor is solel- responsi,le for o,tainin/ all
official permits3 approvals3 licenses3 certifications3 and similar authori;ations required ,- an- local3 state3
or federal a/enc- for the 2or. and maintainin/ them throu/hout the duration of this Contract.
.ha&#e(. The State ma- ma.e reasona,le chan/es 4ithin the /eneral scope of the 2or.. The State
4ill do so ,- issuin/ a 4ritten order under this Contract descri,in/ the nature of the chan/e (Chan/e
%rder). )dditionall-3 if the State provides directions or ma.es requests of the Contractor 4ithout a
chan/e order3 and the Contractor reasona,l- ,elieves the directions or requests are outside the
specifications for the 2or.3 the Contractor ma- request a Chan/e %rder from the State. The parties 4ill
handle such chan/es as follo4s' The Contractor 4ill provide pricin/ to the State. The State 4ill e:ecute a
Chan/e %rder once it and the Contractor have a/reed on the description of and specifications for the
chan/e3 as 4ell as an- equita,le ad5ustments that need to ,e made in the ContractorLs Fee or the
performance schedule for the 4or.. Then 4ithin five ,usiness da-s after receivin/ the Chan/e %rder3 the
Contractor must si/n it to si/nif- a/reement 4ith it.
1f a chan/e causes an increase in the cost of3 or the time required for3 the performance of the 2or.3 the
Contractor must notif- the State in 4ritin/ and request an equita,le ad5ustment in its Fee3 the deliver-
schedule3 or ,oth ,efore the Contractor si/ns the Chan/e %rder. 1f the Contractor claims an ad5ustment
under this section in connection 4ith a chan/e to the 2or. not descri,ed in a 4ritten Chan/e %rder3 the
Contractor must notif- the State in 4ritin/ of the claim 4ithin five ,usiness da-s after the Contractor is
notified of the chan/e and ,efore 4or. on the chan/e ,e/ins. %ther4ise3 the Contractor 4ill have 4aived
the claim. 1n no event 4ill the State ,e responsi,le for an- increase in the Fee or revision in an- deliver-
schedule unless the State e:pressl- ordered the relevant chan/e in 4ritin/ and the Contractor has
complied 4ith the requirements of this section. Provided the State has complied 4ith the procedure for
Chan/e %rders in this section3 nothin/ in this clause 4ill e:cuse the Contractor from proceedin/ 4ith
performance of the 2or.3 as chan/ed.
2here an equita,le ad5ustment to the Contractor7s Fee is appropriate3 the State and the Contractor ma-
a/ree upon such an ad5ustment. 1f the State and the Contractor are una,le to a/ree3 either part- ma-
su,mit the dispute to the senior mana/ement of the Contractor and the senior mana/ement of the State7s
*epartment of )dministrative Services for resolution. 1f 4ithin &" calendar da-s follo4in/ referral to
senior mana/ement3 the claim or dispute has not ,een resolved3 the Contractor must su,mit its actual
costs for materials needed for the chan/e (or estimated amount if the precise amount of materials cannot
,e determined) and an estimate of the hours of la,or required to do the 4or. under the Chan/e %rder.
The Contractor must ,rea. do4n the hours of la,or ,- emplo-ee position3 and provide the actual hourl-
pa- rate for each emplo-ee involved in the chan/e. The total amount of the equita,le ad5ustment for the
Chan/e %rder then 4ill ,e made ,ased on the actual cost of materials (or estimated materials) and actual
rate for each person doin/ the la,or (,ased on the estimated hours of 4or. required to do the chan/e).
Ba,or rates 4ill ,e increased ,- !P to cover ,enefits and ta:es. The equita,le ad5ustment for the
Chan/e %rder then 4ill ,e set ,ased on this amount3 plus 1!P to cover overhead and profit. This amount
4ill ,e the not(to(e:ceed amount of the Chan/e %rder. 1f the chan/e involves removin/ a requirement
from the 2or. or replacin/ one part of the 2or. 4ith the chan/e3 the State 4ill /et a credit for the 4or. no
lon/er required under the ori/inal scope of the 2or.. The credit 4ill ,e calculated in the same manner as
the ContractorLs Fee for the chan/e3 and the not(to(e:ceed amount 4ill ,e reduced ,- this credit.
The Contractor is responsi,le for coordinatin/ chan/es 4ith its su,contractors and ad5ustin/ their
compensation and performance schedule. The State 4ill not pa- an- su,contractor for the Chan/e
%rder. 1f a su,contractor 4ill perform an- 4or. under a Chan/e %rder3 that 4or. must ,e included in the
ContractorLs not(to(e:ceed amount and calculated in the same manner as the ContractorLs equita,le
ad5ustment for the portion of the 4or. the Contractor 4ill perform. The Contractor 4ill not receive an
overhead percenta/e for an- 4or. a su,contractor 4ill do under a Chan/e %rder.
Pa#e C4 o 40
Ma+ 14, 2014
1f the RFP *ocuments provide for the retaina/e of a portion of the Contractor7s Fee3 all equita,le
ad5ustments for Chan/e %rders also 4ill ,e su,5ect to the same retaina/e3 4hich the State 4ill pa- onl-
on completion and acceptance of the 2or.3 as provided in the RFP *ocuments.
ELc"(ab*e De*a+3 Heither part- 4ill ,e lia,le for an- dela- in its performance that arises from causes
,e-ond its control and 4ithout its ne/li/ence or fault. The dela-ed part- must notif- the other promptl- of
an- material dela- in performance and must specif- in 4ritin/ the proposed revised performance date as
soon as practica,le after notice of dela-. 1n the event of an- such e:cusa,le dela-3 the date of
performance or of deliver- 4ill ,e e:tended for a period equal to the time lost ,- reason of the e:cusa,le
dela-. The dela-ed part- also must descri,e the cause of the dela- and 4hat steps it is ta.in/ to remove
the cause. The dela-ed part- ma- not rel- on a claim of e:cusa,le dela- to avoid lia,ilit- for a dela- if the
dela-ed part- has not ta.en commerciall- reasona,le steps to miti/ate or avoid the dela-. Thin/s that
are controlla,le ,- the ContractorLs su,contractors 4ill ,e considered controlla,le ,- the Contractor3
e:cept for third(part- manufacturers suppl-in/ commercial items and over 4hom the Contractor has no
le/al control.
I&'e$e&'e&t Stat"( o the .o&tractor3 The parties are independent of one another3 and the
Contractor7s Personnel ma- act onl- in the capacit- of representatives of the Contractor and not as
representatives of the State. Further3 the Contractor7s Personnel 4ill not ,e deemed for an- purpose to
,e emplo-ees3 representatives3 or a/ents of the State. The Contractor assumes full responsi,ilit- for the
actions of the Contractor7s Personnel 4hile the- are performin/ under this Contract and 4ill ,e solel-
responsi,le for pa-in/ the Contractor7s Personnel (includin/ 4ithholdin/3 and pa-in/ income ta:es and
social securit-3 4or.ers7 compensation3 disa,ilit- ,enefits and the li.e). The Contractor ma- not commit3
and is not authori;ed to commit3 the State in an- manner. The ContractorLs su,contractors 4ill ,e
considered the a/ents of the Contractor for purposes of this Contract.
P"b*!c!t+3 The Contractor ma- not advertise or pu,lici;e that it is doin/ ,usiness 4ith the State or use this
Contract or the Contractor7s relationship 4ith the State as a mar.etin/ or sales tool3 unless the State
a/rees other4ise in 4ritin/.
PART TJREE: O<NERSJIP AND JANDLIN1 OF INTELLE.TUAL PROPERT0 AND
.ONFIDENTIAL INFORMATION
.o&!'e&t!a*!t+3 The State ma- disclose to the Contractor 4ritten material or oral or other information
that the State treats as confidential (OConfidential 1nformationO). Title to the Confidential 1nformation and
all related materials and documentation the State delivers to the Contractor 4ill remain 4ith the State.
The Contractor must treat such Confidential 1nformation as secret3 if it is so mar.ed3 other4ise identified
as such3 or 4hen3 ,- its ver- nature3 it deals 4ith matters that3 if /enerall- .no4n3 4ould ,e dama/in/ to
the ,est interest of the pu,lic3 other contractors3 potential contractors 4ith the State3 or individuals or
or/ani;ations a,out 4hom the State .eeps information. 0- 4a- of e:ample3 information must ,e treated
as confidential if it includes an- proprietar- documentation3 materials3 flo4 charts3 codes3 soft4are3
computer instructions3 techniques3 models3 information3 dia/rams3 .no4(ho43 trade secrets3 data3
,usiness records3 or mar.etin/ information. 0- 4a- of further e:ample3 the Contractor also must treat as
confidential materials such as police and investi/ative records3 files containin/ personal information a,out
individuals or emplo-ees of the State3 such as personnel records3 ta: records3 and so on3 court and
administrative records related to pendin/ actions3 an- material to 4hich an attorne-(client3 ph-sician(
patient3 or similar privile/e ma- appl-3 and an- documents or records e:cluded ,- %hio la4 from pu,lic
records disclosure requirements.
The Contractor ma- not disclose an- Confidential 1nformation to third parties and must use it solel- to do
the 2or.. The Contractor must restrict circulation of Confidential 1nformation 4ithin its or/ani;ation and
then onl- to people in the ContractorLs or/ani;ation that have a need to .no4 the Confidential 1nformation
to do the 2or.. The Contractor 4ill ,e lia,le for the disclosure of such information3 4hether the
disclosure is intentional3 ne/li/ent3 or accidental3 unless other4ise provided ,elo4.
The Contractor 4ill not incorporate an- portion of an- Confidential 1nformation into an- 4or. or product3
other than a *elivera,le3 and 4ill have no proprietar- interest in an- of the Confidential 1nformation.
Pa#e C6 o 40
Ma+ 14, 2014
Furthermore3 the Contractor must cause all of its Personnel 4ho have access to an- Confidential
1nformation to e:ecute a confidentialit- a/reement incorporatin/ the o,li/ations in this section.
The ContractorLs o,li/ation to maintain the confidentialit- of the Confidential 1nformation 4ill not appl-
4here such' (1) 4as alread- in the ContractorLs possession ,efore disclosure ,- the State3 and such 4as
received ,- the Contractor 4ithout o,li/ation of confidence< () is independentl- developed ,- the
Contractor< (&) e:cept as provided in the ne:t para/raph3 is or ,ecomes pu,licl- availa,le 4ithout ,reach
of this Contract< (C) is ri/htfull- received ,- the Contractor from a third part- 4ithout an o,li/ation of
confidence< (!) is disclosed ,- the Contractor 4ith the 4ritten consent of the State< or (9) is released in
accordance 4ith a valid order of a court or /overnmental a/enc-3 provided that the Contractor (a) notifies
the State of such order immediatel- upon receipt of the order and (,) ma.es a reasona,le effort to o,tain
a protective order from the issuin/ court or a/enc- limitin/ disclosure and use of the Confidential
1nformation solel- for the purposes intended to ,e served ,- the ori/inal order of production. The
Contractor must return all ori/inals of an- Confidential 1nformation and destro- an- copies it has made on
termination or e:piration of this Contract.
1nformation that ma- ,e availa,le pu,licl- throu/h other sources a,out people that is personal in nature3
such as medical records3 addresses3 phone num,ers3 social securit- num,ers3 and similar thin/s are
nevertheless sensitive in nature and ma- not ,e disclosed or used in an- manner e:cept as e:pressl-
authori;ed in this Contract. Therefore3 item (&) in the precedin/ para/raph does not appl-3 and the
Contractor must treat such information as Confidential 1nformation 4hether it is availa,le else4here or
not.
The Contractor ma- disclose Confidential 1nformation to its su,contractors on a need(to(.no4 ,asis3 ,ut
the Contractor first must o,li/ate them to the requirements of this section.
.o&!'e&t!a*!t+ A#ree%e&t(3 2hen the Contractor performs services under this Contract that require
the Contractor7s and its su,contractors7 personnel to access facilities3 data3 or s-stems that the State in its
sole discretion deems sensitive3 the State ma- require the Contractor7s and its su,contractors7 personnel
4ith such access to si/n an individual confidential a/reement and polic- ac.no4led/ements3 and have a
,ac./round chec. performed ,efore accessin/ those facilities3 data3 or s-stems. Aach State a/enc-3
,oard3 and commission ma- require a different confidentialit- a/reement or ac.no4led/ement3 and the
Contractor7s and its su,contractors7 personnel ma- ,e required to si/n a different confidentialit-
a/reement or ac.no4led/ement for each a/enc-. The Contractor must immediatel- replace an- of its or
its su,contractors7 personnel 4ho refuse to si/n a required confidentialit- a/reement or ac.no4led/ment
or have a ,ac./round chec. performed.
O9&er(h!$ o De*!)erab*e(3 The State o4ns all *elivera,les that the Contractor produces under this
Contract3 4ith all ri/hts3 title3 and interest in all intellectual propert- that come into e:istence throu/h the
Contractor7s custom 4or. ,ein/ assi/ned to the State. )dditionall-3 the Contractor 4aives an- author
ri/hts and similar retained interests in custom(developed material. The Contractor must provide the State
4ith all assistance reasona,l- needed to vest such ri/hts of o4nership in the State. The Contractor 4ill
retain o4nership of all tools3 methods3 techniques3 standards3 and other development procedures3 as 4ell
as /eneric and pree:istin/ shells3 su,routines3 and similar material incorporated into an- custom
*elivera,le (OPre(e:istin/ DaterialsO)3 if the Contractor provides the non(e:clusive license descri,ed in the
ne:t para/raph.
The Contractor ma- /rant the State a 4orld4ide3 non(e:clusive3 ro-alt-(free3 perpetual license to use3
modif-3 and distri,ute all Pre(e:istin/ Daterials that are incorporated into an- custom(developed
*elivera,le rather than /rant the State o4nership of the Pre(e:istin/ Daterials. The State ma- distri,ute
such Pre(e:istin/ materials to third parties onl- to the e:tent required ,- /overnmental fundin/ mandates.
The Contractor ma- not include in an- custom *elivera,le an- intellectual propert- unless such has ,een
created under this Contract or qualifies as Pre(e:istin/ Daterial. 1f the Contractor 4ants to incorporate
an- Pre(e:istin/ Daterials into a custom *elivera,le3 the Contractor must first disclose that desire to the
State in 4ritin/ and see. the StateLs approval for doin/ so in advance. The State 4ill not ,e o,li/ated to
provide that approval3 unless the Contractor disclosed its intention to do so in the RFP *ocuments. %n
the Contractor7s request3 the State 4ill incorporate into an- copies of a custom *elivera,le an- proprietar-
Pa#e E0 o 40
Ma+ 14, 2014
notice that the Contractor included 4ith the ori/inal cop-3 if that notice is reasona,l- necessar- to protect
the Contractor7s interest in an- Pre(e:istin/ Daterials contained in the custom *elivera,le.
Su,5ect to the limitations and o,li/ations of the State 4ith respect to Pre(e:istin/ Daterials3 the State ma-
ma.e all custom *elivera,les availa,le to the /eneral pu,lic 4ithout an- proprietar- notices of an- .ind.
For *elivera,les that include custom materials such as soft4are3 scripts3 or similar computer instructions
developed for the State3 the State is entitled to the source material. Scripts and similar functionalit- ma-
not ,e loc.ed or other4ise protected from access ,- the State3 unless the State has an- pass4ords or
other tools necessar- to access the material. Source material must include annotations or comments
accordin/ to industr- standards. Further3 the State is entitled to an- 4or.in/ papers the Contractor has
developed durin/ the performance of the Pro5ect that 4ould reasona,l- assist the State in usin/ the
*elivera,les that include source materials or that 4ould help the State protect its interests in the
*elivera,le or update3 modif-3 or other4ise maintain the *elivera,le. This also includes all desi/n and
architectural materials3 such as schemas.
L!ce&(e !& .o%%erc!a* Mater!a*3 )s used in this section3 OCommercial DaterialO means an-thin/ that
the Contractor or a third part- has developed at private e:pense3 is commerciall- availa,le in the
mar.etplace3 su,5ect to intellectual propert- ri/hts3 and readil- copied throu/h duplication on ma/netic
media3 paper3 or other media. A:amples include 4ritten reports3 ,oo.s3 pictures3 videos3 movies3
computer pro/rams3 and computer source code and documentation.
)n- Commercial Daterial that the Contractor intends to deliver as a *elivera,le must have the scope of
the license /ranted in such material disclosed in the RFP *ocuments or as an attachment referenced in
the RFP *ocuments3 if that scope of license is different from the scope of license contained in this section
for Commercial Daterials.
A:cept for Commercial Daterial that is soft4are (Commercial Soft4are)3 if the Commercial Daterial is
cop-ri/hted and pu,lished material3 then the State 4ill have the ri/hts permitted under the federal
cop-ri/ht la4s for each cop- of the Commercial Daterial delivered to it ,- the Contractor.
A:cept for Commercial Soft4are3 if the Commercial Daterial is patented3 then the State 4ill have the
ri/hts permitted under the federal patent la4s for each cop- of the Commercial Daterial delivered to it ,-
the Contractor.
A:cept for Commercial Soft4are3 if the Commercial Daterial consists of trade secrets3 then the State 4ill
treat the material as confidential. 1n this re/ard3 the State 4ill assume all o,li/ations 4ith respect to the
Commercial Daterial that the Contractor assumes under the Confidentialit- section of this Contract 4ith
respect to the State7s Confidential 1nformation. %ther4ise3 the State 4ill have the same ri/hts and duties
permitted under the federal cop-ri/ht la4s for each cop- of the Commercial Daterial delivered to it ,- the
Contractor3 4hether or not the material is cop-ri/hted 4hen delivered to the State.
For Commercial Soft4are3 the State 4ill have the ri/hts in items (1) throu/h (9) of this section 4ith respect
to the soft4are. The State 4ill not use an- Commercial Soft4are e:cept as provided in the si: items
,elo4 or as e:pressl- stated other4ise in this Contract. The Commercial Soft4are ma- ,e'
(1) ?sed or copied for use in or 4ith the computer or computers for 4hich it 4as acquired3
includin/ use at an- State installation to 4hich such computer or computers ma- ,e
transferred<
() ?sed or copied for use in or 4ith a ,ac.up computer for disaster recover- and disaster
recover- testin/ purposes or if an- computer for 4hich it 4as acquired is inoperative<
(&) Reproduced for safe.eepin/ (archives) or ,ac.up purposes<
(C) Dodified3 adapted3 or com,ined 4ith other computer soft4are3 ,ut the modified3
com,ined3 or adapted portions of the derivative soft4are incorporatin/ an- of the
Commercial Soft4are 4ill ,e su,5ect to same restrictions set forth in this Contract<
(!) *isclosed to and reproduced for use on ,ehalf of the State ,- support service contractors
or their su,contractors3 su,5ect to the same restrictions set forth in this Contract< and
Pa#e E1 o 40
Ma+ 14, 2014
(9) ?sed or copied for use in or transferred to a replacement computer.
Commercial Soft4are delivered under this Contract is licensed to the State 4ithout disclosure restrictions
unless it is clearl- mar.ed as confidential or secret. The State 4ill treat an- Commercial Soft4are that is
mar.ed as confidential or secret as Confidential 1nformation to the e:tent that such is actuall- the case.
PART FOUR: REPRESENTATIONS, <ARRANTIES, AND LIABILITIES
1e&era* <arra&t!e(3 The Contractor 4arrants that the recommendations3 /uidance3 and performance of
the Contractor under this Contract 4ill' (1) ,e in accordance 4ith sound professional standards and the
requirements of this Contract and 4ithout an- material defects< and () unless other4ise provided in the
RFP *ocuments3 ,e the 4or. solel- of the Contractor. The Contractor also 4arrants that' (1) no
*elivera,le 4ill infrin/e on the intellectual propert- ri/hts of an- third part-< and () the ContractorLs 4or.
and the *elivera,les resultin/ from that 4or. 4ill ,e merchanta,le and fit for the particular purposes
descri,ed in the RFP *ocuments.
)dditionall-3 4ith respect to the ContractorLs activities under this Contract3 the Contractor 4arrants that'
(1) the Contractor has the ri/ht to enter into this Contract< () the Contractor has not entered into an-
other contracts or emplo-ment relationships that restrict the ContractorLs a,ilit- to perform the
contemplated services< (&) the Contractor 4ill o,serve and a,ide ,- all applica,le la4s and re/ulations3
includin/ those of the State re/ardin/ conduct on an- premises under the StateLs control< (C) the
Contractor has /ood and mar.eta,le title to an- /oods delivered under this Contract and in 4hich title
passes to the State< (!) the Contractor has the ri/ht and a,ilit- to /rant the license /ranted in an-
*elivera,le in 4hich title does not pass to the State< and (9) the Contractor is not su,5ect to an-
unresolved findin/s of the )uditor of State under Revised Code Section F.C and 4ill not ,ecome su,5ect
to an unresolved findin/ that prevents the e:tension or rene4al of this Contract.
The 4arranties re/ardin/ material defects3 merchanta,ilit-3 and fitness are one(-ear 4arranties. )ll other
4arranties 4ill ,e continuin/ 4arranties. 1f an- portion of the 2or. fails to compl- 4ith these 4arranties3
and the Contractor is so notified in 4ritin/3 the Contractor must correct such failure 4ith all due speed or
must refund the amount of the compensation paid for such portion of the 2or.. The Contractor also must
indemnif- the State for an- direct dama/es and claims ,- third parties ,ased on a ,reach of these
4arranties. This o,li/ation of indemnification 4ill not appl- 4here the State has modified or misused the
*elivera,le and the claim is ,ased on the modification or misuse. The State 4ill /ive the Contractor
notice of an- such claim as soon as reasona,l- practica,le. 1f a successful claim of infrin/ement is made3
or if the Contractor reasona,l- ,elieves that an infrin/ement claim that is pendin/ ma- actuall- succeed3
the Contractor must do one of the follo4in/ thin/s' (1) modif- the *elivera,le so that it is no lon/er
infrin/in/< () replace the *elivera,le 4ith an equivalent or ,etter item< (&) acquire the ri/ht for the State
to use the infrin/in/ *elivera,le as it 4as intended for the State to use under this Contract< or (C) remove
the *elivera,le and refund the amount the State paid for the *elivera,le and the amount of another
*elivera,le or item that requires the availa,ilit- of the infrin/in/ *elivera,le for it to ,e useful to the State.
1ENERAL E:.LUSION OF <ARRANTIES3 TJE .ONTRA.TOR MAAES NO <ARRANTIES,
E:PRESS OR IMPLIED, OTJER TJAN TJOSE E:PRESS <ARRANTIES .ONTAINED IN TJIS
.ONTRA.T3
I&'e%&!t+ or Pro$ert+ Da%a#e a&' Bo'!*+ I&/"r+3 The Contractor must indemnif- the State for all
lia,ilit- and e:pense resultin/ from ,odil- in5ur- to an- person (includin/ in5ur- resultin/ in death) and
dama/e to tan/i,le or real propert- arisin/ out of the performance of this Contract3 provided that such
,odil- in5ur- or propert- dama/e is due to the ne/li/ence or other tortious conduct of the Contractor3 its
emplo-ees3 a/ents3 or su,contractors. The Contractor 4ill not ,e responsi,le for an- dama/es or lia,ilit-
to the e:tent caused ,- the ne/li/ence or 4illful misconduct of the State3 its emplo-ees3 other contractors3
or a/ents.
L!%!tat!o& o L!ab!*!t+3 Heither part- 4ill ,e lia,le for an- indirect3 incidental3 or consequential loss or
dama/e of the other part-3 includin/ ,ut not limited to lost profits3 even if the parties have ,een advised3
.ne43 or should have .no4n of the possi,ilit- of such dama/es. )dditionall-3 neither part- 4ill ,e lia,le to
Pa#e E2 o 40
Ma+ 14, 2014
the other for direct or other dama/es in e:cess of t4o times the not(to(e:ceed fi:ed price of this Contract.
The limitations in this para/raph do not appl- to an- o,li/ation of the Contractor to indemnif- the State
a/ainst claims made a/ainst it or for dama/es to the State caused ,- the Contractor7s ne/li/ence or other
tortious conduct.
PART FI;E: A..EPTAN.E AND MAINTENAN.E
Sta&'ar'( o Peror%a&ce a&' Acce$ta&ce3 There 4ill ,e a period for performance testin/ required for
the Pro5ect. *urin/ the performance period3 the State3 4ith the assistance of the Contractor3 4ill conduct
performance testin/ of all delivered S)Rs in production. )ccepta,le performance and acceptance of a
S)R 4ill ,e ,ased on successfull- e:ecutin/ reports3 ATB3 processin/ accurac-3 meetin/ desired ,atch
schedules3 completeness of documentation and overall product qualit-.
)fter the implementation of each S)R the Contractor must remed- defects identified ,- the State.
*efects ma- include the follo4in/'
1. 1naccurate data displa-ed on a report or dash,oard<
. A:cessive response time for a report or dash,oard to ,e displa-ed<
&. A:cessive ,atch processin/ to load or manipulate the data into a structure for the reportin/ tools<
C. 1naccurate help documentation<
!. 1naccurate s-stems ATB documentation<
9. 1naccurate 5o, schedulin/ or related scriptin/ processes< and
#. %ther issues or items that impede the qualit- or performance of the e:pected delivera,les
%nce all S)Rs are delivered and in production3 the State 4ill conduct the Pro5ect performance period to
assure all delivered S)Rs perform accuratel- to/ether.
The performance period 4ill last up to F" calendar da-s3 durin/ 4hich time the Pro5ect must meet the
standard of performance required ,- the RFP *ocuments for &" consecutive calendar da-s. The
performance criteria in the RFP *ocuments 4ill ,e supplemented 4ith the relevant documentation3
technical materials3 and related 4ritin/s3 to the e:tent that the specifications in those 4ritin/s supplement
and refine rather than contradict the performance criteria in the RFP *ocuments. )cceptance of the
Pro5ect depends on a successful completion of the performance period defined in this section and the
RFP *ocuments. This section applies to the Pro5ect3 and an- part of it3 as 4ell as replacements or
su,stitutes for the Pro5ect after completion of a successful performance period.
1f the Pro5ect does not meet the standard of performance durin/ the initial performance period3 the State
4ill /ive the Contractor details a,out the pro,lems in a timel- manner and in a useful and relevant form.
?ntil the Contractor demonstra,l- corrects all outstandin/ pro,lems3 the second performance period 4ill
not start3 and the State 4ill not accept the Pro5ect (or part thereof). The second performance test 4ill
continue on a da-(,-(da- ,asis until the standard of performance is met for a total of &" consecutive
calendar da-s or until the F"(da- performance period has ended 4ithout meetin/ the standard of
performance.
1f the Pro5ect fails to meet the standard of performance after F" calendar da-s from the start of the second
performance period3 the Contractor 4ill ,e in default and 4ill not have a cure period. 1n addition to all
other remedies the State ma- have under this Contract3 the State ma- request a correction or
replacement of the relevant portion of the Pro5ect.
The Pro5ect ma- have components that can ,e tested for acceptance individuall-. 1f that is so3 there ma-
,e acceptance criteria listed on the RFP *ocuments for each part of the Pro5ect that 4ill ,e independentl-
tested and accepted. =o4ever3 unless the RFP *ocuments e:pressl- provide other4ise3 the failure of
an- independentl- tested component to meet its acceptance criteria 4ill /ive the State the ri/ht to re5ect
the entire Pro5ect. )lternativel-3 if the State determines that it is in the StateLs interest to re5ect onl- the
part of the Pro5ect that 4as independentl- and unsuccessfull- tested3 it ma- do so. 1f the State chooses
Pa#e E3 o 40
Ma+ 14, 2014
this option3 the State 4ill ,e entitled to a refund or credit to4ard the ContractorLs Fee equal to the cost of
acquirin/ a replacement for the re5ected component.
The Pro5ect 4ill not ,e accepted until the performance period is complete.
Should it ,e necessar-3 the State ma- dela- the start of the performance period3 ,ut the dela- 4ill not
e:ceed &" consecutive calendar da-s after the scheduled date for implementation of the Pro5ect. Such a
dela- 4ill not ,e considered a suspension of 4or. under the Suspension and Termination section of this
Contract.
Pa((a#e o T!t*e. Title to an- *elivera,le 4ill pass to the State onl- on acceptance of the *elivera,le.
)ll ris. of loss3 re/ardless of the cause3 4ill remain 4ith the Contractor until title to the *elivera,le passes
to the State.
PART SI:: .ONSTRU.TION
E&t!re Doc"%e&t3 This Contract is the entire a/reement ,et4een the parties 4ith respect to its su,5ect
matter and supersedes an- previous statements or a/reements3 4hether oral or 4ritten.
B!&'!&# Eect3 This Contract 4ill ,e ,indin/ upon and inure to the ,enefit of the respective successors
and assi/ns of the State and the Contractor.
A%e&'%e&t( K <a!)er3 Ho chan/e to an- provision of this Contract 4ill ,e effective unless it is in
4ritin/ and si/ned ,- ,oth parties. The failure of either part- at an- time to demand strict performance ,-
the other part- of an- of the terms of this Contract 4ill not ,e a 4aiver of those terms. 2aivers must ,e in
4ritin/ to ,e effective3 and either part- ma- at an- later time demand strict performance.
Se)erab!*!t+3 1f an- provision of this Contract is held ,- a court of competent 5urisdiction to ,e contrar- to
la43 the remainin/ provisions of this Contract 4ill remain in full force and effect to the e:tent that such
does not create an a,surdit-.
.o&(tr"ct!o&. This Contract 4ill ,e construed in accordance 4ith the plain meanin/ of its lan/ua/e and
neither for nor a/ainst the draftin/ part-.
Jea'!&#(3 The headin/s used herein are for the sole sa.e of convenience and ma- not ,e used to
interpret an- section.
Not!ce(3 For an- notice under this Contract to ,e effective3 it must ,e made in 4ritin/ and sent to the
address of the appropriate contact provided else4here in the Contract3 unless such part- has notified the
other part-3 in accordance 4ith the provisions of this section3 of a ne4 mailin/ address. This notice
requirement 4ill not appl- to an- notices that this Contract e:pressl- authori;ed to ,e made orall-.
.o&t!&"!&# Ob*!#at!o&(3 The terms of this Contract 4ill survive the termination or e:piration of the time
for completion of 2or. and the time for meetin/ an- final pa-ment of compensation3 e:cept 4here such
creates an a,surdit-.
T!%e3 ?nless other4ise e:pressl- provided3 an- reference in this document to a num,er of da-s for an
action or event to occur means calendar da-s3 and an- reference to a time of the da-3 such as !'"" p.m.3
is a reference to the local time in Colum,us3 %hio.
PART SE;EN: LA< AND .OURTS
.o%$*!a&ce 9!th La9. The Contractor must compl- 4ith all applica,le federal3 state3 and local la4s
4hile performin/ under this Contract.
Dr"#5Free <or=$*ace3 The Contractor must compl- 4ith all applica,le state and federal la4s re/ardin/
.eepin/ a dru/(free 4or.place. The Contractor must ma.e a /ood faith effort to ensure that all the
Pa#e E4 o 40
Ma+ 14, 2014
Contractor7s Personnel3 4hile 4or.in/ on state propert-3 4ill not have or ,e under the influence of ille/al
dru/s or alcohol or a,use prescription dru/s in an- 4a-.
.o&*!ct( o I&tere(t. Hone of the Contractor7s Personnel ma- voluntaril- acquire an- personal interest
that conflicts 4ith their responsi,ilities under this Contract. )dditionall-3 the Contractor ma- not .no4in/l-
permit an- pu,lic official or pu,lic emplo-ee 4ho has an- responsi,ilities related to this Contract or the
2or. to acquire an interest in an-thin/ or an- entit- under the Contractor7s control3 if such an interest
4ould conflict 4ith that official7s or emplo-ee7s duties. The Contractor must disclose to the State
.no4led/e of an- such person 4ho acquires an incompati,le or conflictin/ personal interest related to this
Contract. )nd the Contractor must ta.e steps to ensure that such a person does not participate in an-
action affectin/ the 4or. under this Contract. 0ut this 4ill not appl- 4hen the State has determined3 in
li/ht of the personal interest disclosed3 that personLs participation in an- such action 4ould not ,e contrar-
to the pu,lic interest.
Oh!o Eth!c( La9 a&' L!%!t( o& Po*!t!ca* .o&tr!b"t!o&(. The Contractor certifies that it is currentl- in
compliance and 4ill continue to adhere to the requirements of the %hio ethics la4s. The Contractor also
certifies that all applica,le parties listed in %hio Revised Code Section &!1#.1& are in full compliance 4ith
%hio Revised Code Section &!1#.1&.
Sec"r!t+ B Saet+ R"*e(3 2hen usin/ or possessin/ State data or accessin/ State net4or.s and
s-stems3 the Contractor must compl- 4ith all applica,le State rules3 policies3 and re/ulations re/ardin/
data securit- and inte/rit-. )nd 4hen on an- propert- o4ned or controlled ,- the State3 the Contractor
must compl- 4ith all securit- and safet- rules3 re/ulations3 and policies applica,le to people on those
premises.
U&re(o*)e' F!&'!&# or Reco)er+3 1f the Contractor 4as su,5ect to an unresolved findin/ of the )uditor
of State under Revised Code Section F.C on the date the parties si/n this Contract3 the Contract is void.
Further3 if the Contractor is su,5ect to an unresolved findin/ of the )uditor of State under Revised Code
Section F.C on an- date on 4hich the parties rene4 or e:tend this Contract3 the rene4al or e:tension 4ill
,e void.
E-"a* E%$*o+%e&t O$$ort"&!t+. The Contractor 4ill compl- 4ith all state and federal la4s re/ardin/
equal emplo-ment opportunit- and fair la,or and emplo-ment practices3 includin/ %hio Revised Code
Section 1!.111 and all related A:ecutive %rders.
0efore a contract can ,e a4arded or rene4ed3 an )ffirmative )ction Pro/ram Nerification Form must ,e
su,mitted to the *epartment of )dministrative Services Aqual %pportunit- *ivision to compl- 4ith the
affirmative action requirements. )ffirmative )ction Nerification Forms and approved )ffirmative )ction
Plans can ,e found ,- /oin/ to the %hio 0usiness 6ate4a- at' http'>>,usiness.ohio./ov>efilin/>.
1o)er&!&# the EL$e&'!t"re o P"b*!c F"&'( o& O(hore Ser)!ce( @EO 2011512A>3 The Contractor
affirms to have read and understands A:ecutive %rder "11(1I and shall a,ide ,- those requirements
in the performance of this Contract. Hot4ithstandin/ another terms of this Contract3 the State reserves
the ri/ht to recover an- funds paid for services the Contractor performs outside of the ?nited States for
4hich it did not receive a 4aiver. The State does not 4aive another ri/hts and remedies provided the
State in this Contract.
The Contractor a/rees to complete the attached A:ecutive %rder "11(1I )ffirmation and *isclosure
Form 4hich is incorporated and ,ecomes a part of this )/reement.
I&/"&ct!)e Re*!e3 Hothin/ in this Contract is intended to limit the StateLs ri/ht to in5unctive relief3 if such
is necessar- to protect its interests or to .eep it 4hole.
A((!#&%e&t3 The Contractor ma- not assi/n this Contract or an- of its ri/hts or o,li/ations under this
Contract 4ithout the prior3 4ritten consent of the State. The State is not o,li/ated to provide its consent
to an- proposed assi/nment.
Pa#e EC o 40
Ma+ 14, 2014
1o)er&!&# La93 This Contract 4ill ,e /overned ,- the la4s of %hio3 and venue for an- disputes 4ill lie
e:clusivel- 4ith the appropriate court in Fran.lin Count-3 %hio.
Pa#e EE o 40
Ma+ 14, 2014
ATTA.JMENT FI;E
SAMPLE .ONTRA.T
A .ONTRA.T BET<EEN
TJE DEPARTMENT OF ADMINISTRATI;E SER;I.ES
ON BEJALF OF TJE
DEPARTMENT OF ,OB AND FAMIL0 SER;I.ES
AND
PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
@.ONTRA.TOR>
TJIS .ONTRA.T3 4hich results from RFP M")111C3 entitled ,FS .h!*' .are BI, is ,et4een the
State of %hio3 throu/h the *epartment of )dministrative Services3 on ,ehalf of the *epartment of
+o, and Famil- Services3 and TTTTTTTTTTTTTTTTTTTTTTTTT (the OContractorO).
This Contract consists of'
1. The one(pa/e Contract ()ttachment Five) in its final form<
. The ,FS .h!*' .are BI He/otiated Contract dated month3 da-3 "1G 4hich includes the 0est and
Final %ffer (0)F%)<
The Contract is the result of a/reed upon chan/es to the RFP its attachments and supplements includin/
an- 4ritten amendments to the RFP3 an- materials incorporated ,- reference in the RFP3 the ContractorLs
Proposal3 and 4ritten3 authori;ed amendments and clarifications to the ContractorLs Proposal. 1t also
includes an- purchase orders and Chan/e %rders issued under the Contract.
Chan/e %rders and amendments issued after the Contract is e:ecuted ma- e:pressl- chan/e the
provisions of the Contract. 1f the- do so e:pressl-3 then the most recent of them 4ill ta.e precedence
over an-thin/ else that is part of the Contract.
This Contract has an effective date of the later of TTTTTTTTTTTTTTTTTTT3 "1&3 or the occurrence of all
conditions precedent specified in the 6eneral Terms and Conditions.
TO SJO< TJEIR A1REEMENT, the parties have e:ecuted this Contract as of the dates ,elo4.
C%HTR)CT%R ST)TA %F %=1%
*AP)RTDAHT %F )*D1H1STR)T1NA SARN1CAS
0-' S)DPBA E *% H%T F1BB %?T 0-' TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT
H)DA R%0ART 0B)1R
Title' TTTTTTTTTTTTTTTTTTTTTTTTTTTTT Title' *1RACT%R
*ate' TTTTTTTTTTTTTTTTTTTTTTTTTTTTT *ate' TTTTTTTTTTTTTTTTTTTTTTTTTTTTT
Pa#e E8 o 40
Ma+ 14, 2014
ATTA.JMENT SI:
OFFEROR .ERTIFI.ATION FORM
1. The offeror is not currentl- su,5ect to an unresolved findin/ for recover- under Revised Code
Section F.C3 and the offeror 4ill notif- the Procurement Representative an- time it ,ecomes
su,5ect to such a findin/ ,efore the a4ard of a Contract arisin/ out of this RFP.
. The offeror certifies that it 4ill not and 4ill not allo4 others to perform 4or. for the State of %hio
outside the /eo/raphic limitations contained in )ttachment T4o or ta.e data that ,elon/s to the
State of %hio outside the /eo/raphic limitations contained in )ttachment T4o 4ithout e:press
4ritten authori;ation from the State. Specificall-3 all development activities usin/ 1nformatica and
Co/nos must occur onsite at a +FS facilit-
&. The offeror certifies that its responses to the follo4in/ statements are true and accurate. The
offeror7s ans4ers appl- to the last seven -ears. Please indicate -es or no in each column.
Ues>Ho *escription
The offeror has had a contract terminated for default or cause.
The offeror has ,een assessed an- penalties in e:cess of 81"3""".""3
includin/ liquidated dama/es3 under an- of its e:istin/ or past contracts 4ith
an- or/ani;ation (includin/ an- /overnmental entit-).
The offeror 4as the su,5ect of an- /overnmental action limitin/ the ri/ht of
the offeror to do ,usiness 4ith that entit- or another /overnmental entit-.
Tradin/ in the stoc. of the compan- has ever ,een suspended 4ith the
date(s) and e:planation(s).
The offeror3 an- officer of the offeror3 or an- o4ner of a "P interest or
/reater in the offeror has filed for ,an.ruptc-3 reor/ani;ation3 a de,t
arran/ement3 moratorium3 or an- proceedin/ under an- ,an.ruptc- or
insolvenc- la43 or an- dissolution or liquidation proceedin/.
The offeror3 an- officer of the offeror3 or an- o4ner 4ith a "P interest or
/reater in the offeror has ,een convicted of a felon- or is currentl- under
indictment on an- felon- char/e.
1f the ans4er to an- item a,ove is affirmative3 the offeror must provide complete details a,out the
matter. 2hile an affirmative ans4er to an- of these items 4ill not automaticall- disqualif- an
offeror from consideration3 at the sole discretion of the State3 such an ans4er and a revie4 of the
,ac./round details ma- result in a re5ection of the Proposal. The State 4ill ma.e this decision
,ased on its determination of the seriousness of the matter3 the matter7s possi,le impact on the
offeror7s performance under the Contract3 and the ,est interest of the State.
C. The offeror certifies that neither it nor an- of its people that ma- 4or. on or ,enefit from the
Contract throu/h the offeror has a possi,le conflict of interest (e./.3 emplo-ed ,- the State of
%hio3 etc.) other than the conflicts identified immediatel- ,elo4'
Pote&t!a* .o&*!ct( @b+ $er(o& or e&t!t+ aecte'>
()ttach an additional sheet if more space is need.)
Pa#e E4 o 40
Ma+ 14, 2014
The State ma- re5ect a Proposal in 4hich an actual or apparent conflict is disclosed. )nd the
State ma- cancel or terminate the Contract for cause if it discovers an- actual or apparent conflict
of interest that the offeror did not disclose in its Proposal.
!. The offeror certifies that all its and its su,contractors7 personnel provided for the 2or. 4ill have a
valid 1(F form on file 4ith the offeror or su,contractor3 as appropriate3 and 4ill have presented
valid emplo-ment authori;ation documents3 if the- are not ?nited States citi;ens.
9. The offeror certifies that its re/ular3 fulltime emplo-ees 4ill perform at least &"P of the 2or..
#. The follo4in/ is a complete list of all su,contractors3 if an-3 that the offeror 4ill use on the 2or.3 if
the State selects the offeror to do the 2or.'
TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT
The offeror certifies that it has o,tained and su,mitted a su,contractor letter3 as required ,-
)ttachment Three3 for each su,contractor it plans to use to do the 2or..
Please provide the follo4in/ information for a contact person 4ho has authorit- to ans4er questions
re/ardin/ the offeror7s Proposal'
Hame'
Title'
Dailin/ )ddress'
%ffice Phone Hum,er'
Cell Phone Hum,er'
Fa: Hum,er'
Amail )ddress'
TTTTTTTTTTTTTTTTTTTTTTTTTT
Si/nature
Hame
Title
Compan- Hame
Compan- *(?(H(S Hum,er
Pa#e E6 o 40
Ma+ 14, 2014
ATTA.JMENT SE;EN
OFFEROR PROFILE SUMMAR0
OFFEROR MANDATOR0 REQUIREMENTS
MANDATOR0 REQUIREMENT Q1: The oeror %"(t ha)e a& e(tab*!(he' B"(!&e(( I&te**!#e&ce
$ract!ce 9!th!& !t( or#a&!Hat!o& co%$r!(e' o a 'e'!cate' (ta 9!th 'e%o&(trate' =&o9*e'#e o
!&'"(tr+ be(t $ract!ce(3
Pro)!'e a 'eta!*e' 'e(cr!$t!o& o the oerorD( B"(!&e(( I&te**!#e&ce $ract!ce3
Pa#e 80 o 40
Ma+ 14, 2014
ATTA.JMENT SE;EN
OFFEROR MANDATOR0 REQUIREMENTS
MANDATOR0 REQUIREMENT Q2: The oeror %"(t 'e%o&(trate eL$er!e&ce *ea'!&# the 'e*!)er+
o BI (o*"t!o&( that a&a*+He (er)!ce( $ro)!'e' to !&'!)!'"a*( that %ea("re( o"tco%e( a&' tre&'(
("$$ort!&# o)er 200 b"(!&e(( "(er( o& at *ea(t 2 $ro/ect( 9!th!& the *a(t 3E %o&th(3
.*!e&t?.o%$a&+ Na%e: @that BI (o*"t!o& $ro/ect
9a( $eror%e' or>:
.*!e&t?.o%$a&+ .o&tact Na%e:
(1ndicate Primar- or )lternate)
.*!e&t?.o%$a&+ .o&tact T!t*e:
.*!e&t?.o%$a&+ A''re((: .*!e&t?.o%$a&+ .o&tact Pho&e N"%ber:
.*!e&t?.o%$a&+ .o&tact E%a!* A''re((:
Pro/ect Na%e: Be#!&&!&# Date o
EL$er!e&ce:
Donth>Uear
E&'!&# Date o
EL$er!e&ce:
Donth>Uear
Q o b"(!&e(( "(er( ("$$orte':
L!(t Re*ate' Ser)!ce Pro)!'e':
De(cr!be the oerorD( eL$er!e&ce *ea'!&# the 'e*!)er+ o BI (o*"t!o&( o& the reere&ce' $ro/ect:
De(cr!be ho9 the re*ate' (er)!ce 'e%o&(trate( the oerorD( eL$er!e&ce, ca$ab!*!t+, a&' ca$ac!t+
to 'e)e*o$ the De*!)erab*e( or to ach!e)e the <or=:
Pa#e 81 o 40
Ma+ 14, 2014
ATTA.JMENT SE;EN
REQUIREMENT Q3: The oeror %"(t 'e%o&(trate eL$er!e&ce 9!th at *ea(t 3 '!ere&t e&t!t!e( or
9h!ch the oeror ha( $eror%e' BI $ro/ect( !& the $a(t E0 %o&th(3
.*!e&t?.o%$a&+ Na%e: @that BI $ro/ect 9a(
$eror%e' or>:
.*!e&t?.o%$a&+ .o&tact E%a!* A''re((:
EL$er!e&ce:
Donth>Uear
E&'!&# Date o
EL$er!e&ce:
Donth>Uear
De(cr!be the oerorD( BI $ro/ect eL$er!e&ce o& the reere&ce' $ro/ect:
Pa#e 82 o 40
Ma+ 14, 2014
ATTA.JMENT SE;EN
REQUIREMENT Q4: The oeror %"(t 'e%o&(trate eL$er!e&ce !& the 'e*!)er+ o h"%a& (er)!ce( or
(!%!*ar BI (o*"t!o&(3
.*!e&t?A#e&c+ Na%e: @that BI $ro/ect 9a(
$eror%e' or>:
.*!e&t?A#e&c+ .o&tact Na%e:
.*!e&t?A#e&c+ .o&tact T!t*e:
.*!e&t?A#e&c+ A''re((: .*!e&t?A#e&c+ .o&tact Pho&e N"%ber:
.*!e&t?A#e&c+ .o&tact E%a!* A''re((:
EL$er!e&ce:
Donth>Uear
E&'!&# Date o
EL$er!e&ce:
Donth>Uear
De(cr!be the oerorD( h"%a& (er)!ce( or (!%!*ar BI $ro/ect eL$er!e&ce o& the reere&ce' $ro/ect:
Pa#e 83 o 40
Ma+ 14, 2014
ATTA.JMENT SE;EN
REQUIREMENT QC: The oeror %"(t 'e%o&(trate eL$er!e&ce o& a %!&!%"% o 2 $ro/ect(
co&'"ct!&# BI a((e((%e&t( a&' reco%%e&'!&# !&ra(tr"ct"re a&' %etho'o*o#!e( to e&ab*e a&
or#a&!Hat!o& to ("cce(("**+ %a&a#e BI &ee'(3
.*!e&t?.o%$a&+ Na%e: @that BI $ro/ect 9a(
$eror%e' or>:
.*!e&t?.o%$a&+ .o&tact E%a!* A''re((:
EL$er!e&ce:
Donth>Uear
E&'!&# Date o
EL$er!e&ce:
Donth>Uear
De(cr!be the oerorD( BI a((e((%e&t eL$er!e&ce o& the reere&ce' $ro/ect:
Pa#e 84 o 40
Ma+ 14, 2014
ATTA.JMENT EI1JT
STANDARD AFFIRMATION AND DIS.LOSURE FORM
AGAC?T1NA %R*AR "11(1I
6overnin/ the A:penditure of Pu,lic Funds on %ffshore Services
)ll of the follo4in/ provisions must ,e included in all invitations to ,id3 requests for proposals3 state term
schedules3 multiple a4ard contracts3 requests for quotations3 informal quotations3 and statements of 4or..
This information is to ,e su,mitted as part of the response to an- of the procurement methods listed.
0- the si/nature affi:ed hereto3 the Contractor affirms3 understands and 4ill a,ide ,- the requirements of
A:ecutive %rder "11(1I. 1f a4arded a contract3 ,oth the Contractor and an- of its su,contractors shall
perform no services requested under this Contract outside of the ?nited States.
The Contractor shall provide all the name(s) and location(s) 4here services under this Contract 4ill ,e
performed in the spaces provided ,elo4 or ,- attachment. Failure to provide this information ma- su,5ect
the Contractor to sanctions. 1f the Contractor 4ill not ,e usin/ su,contractors3 indicate Hot )pplica,le in
the appropriate spaces.
1. Principal location of ,usiness of Contractor'

()ddress) (Cit-3 State3 Vip)
Hame>Principal location of ,usiness of su,contractor(s)'

(Hame) ()ddress3 Cit-3 State3 Vip)


. Bocation 4here services 4ill ,e performed ,- Contractor'

()ddress) (Cit-3 State3 Vip)
Hame>Bocation 4here services 4ill ,e performed ,- su,contractor(s)'


&. Bocation 4here state data 4ill ,e stored3 accessed3 tested3 maintained or ,ac.ed(up3 ,-
Contractor'
Pa#e 8C o 40
Ma+ 14, 2014

()ddress) ()ddress3 Cit-3 State3 Vip)
Hame>Bocation(s) 4here state data 4ill ,e stored3 accessed3 tested3 maintained or ,ac.ed(up ,-
su,contractor(s)'





Contractor also affirms3 understands and a/rees that Contractor and its su,contractors are under a dut-
to disclose to the State an- chan/e or shift in location of services performed ,- Contractor or its
su,contractors ,efore3 durin/ and after e:ecution of an- Contract 4ith the State. Contractor a/rees it
shall so notif- the State immediatel- of an- such chan/e or shift in location of its services. The State has
the ri/ht to immediatel- terminate the contract3 unless a dul- si/ned 4aiver from the State has ,een
attained ,- the Contractor to perform the services outside the ?nited States.
%n ,ehalf of the Contractor3 1 ac.no4led/e that 1 am dul- authori;ed to e:ecute this )ffirmation and
*isclosure form and have read and understand that this form is a part of an- Contract that Contractor
ma- enter into 4ith the State and is incorporated therein.
0-' TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT
Contractor
Print Hame' TTTTTTTTTTTTTTTTTTTTTTTTTTT
Title' TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT
*ate' TTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT
Pa#e 8E o 40
Ma+ 14, 2014
ATTA.JMENT NINE
SAMPLE DELI;ERABLE?MILESTONE SUBMITTAL FORM
.*!e&t Na%e: RI&(ert .*!e&t Na%eS
Pro/ect Na%e: RI&(ert Pro/ect Na%eS
.o&tract N"%ber: RI&(ert .o&tract N"%berS
De*!)erab*e To Be Re)!e9e' or
M!*e(to&e Atta!&e':
RI&(ert De*!)erab*e?M!*e(to&e Na%e a&'
<or= Brea='o9& Str"ct"re Ta(= QS
Date De*!)erab*e S"b%!tte' or
Re)!e9 or M!*e(to&e Ach!e)e%e&t
Date:
RI&(ert A$$*!cab*e DateS
The R!&(ert De*!)erab*e?%!*e(to&e &a%eS *elivera,le>milestone is complete. This *elivera,le>milestone
has ,een completed>attained ,- R!&(ert .or$orate &a%eS in accordance 4ith the requirements specified
in the RFP and Pro5ect Plan. Please o,tain si/natures ,elo4 indicatin/ the compliance of R!&(ert
De*!)erab*e?%!*e(to&e &a%eS. Please o,tain all si/natures 4ithin :: calendar da-s of the Su,mitted or
)chievement *ate3 a,ove3 R!&(ert 'ate :: ca*e&'ar 'a+( ro% ("b%!tte' 'ateS.
Please contactPPPPPPPPPPPPPPPPPPP at :::5::: 4ith an- questions.
Sincerel-3
RI&(ert .o%$a&+ Na%eS
RI&(ert Pro/ect Na%eS Pro/ect Ma&a#er
PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
Pr!&te' Na%e
.o&tractor Pro/ect Ma&a#er
TSa%e a( $er(o& (!#&!&# abo)eU
.OMPLIANT:
De*!)erab*e Pa+%e&t A"thor!He': 0e( PPPPP No PPPPP N?A PPPPP

PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
S!#&at"re o State Pro/ect Re$re(e&tat!)e?Date
NOT .OMPLIANT:
De(cr!be rea(o&@(> or &o&5co%$*!a&ce:
@.o&t!&"e o& bac= ! &ece((ar+>
PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
S!#&at"re o State Pro/ect Re$re(e&tat!)e? Date Pa+%e&t Not A"thor!He'
Pa#e 88 o 40
Ma+ 14, 2014
ATTA.JMENT TEN
MBE INFORMATION
%fferors must provide a detailed description of the certified D0A vendors proposed for this RFP Pro5ect.
.ert!!e' MBE Na%e: MBE .o&tact Na%e:
MBE .o&tact T!t*e:
MBE .o%$a&+ A''re((: MBE .o&tact Pho&e N"%ber:
MBE .o&tact E%a!* A''re((:
Pro)!'e a 'eta!*e' 'e(cr!$t!o& o the Pro/ect (er)!ce( to be $eror%e' b+ the $ro$o(e' .ert!!e'
MBE )e&'or:
Pa#e 84 o 40
Ma+ 14, 2014
ATTA.JMENT ELE;EN
.OST SUMMAR0
%fferors must complete the ta,le ,elo4. 1n addition3 offeror must ,ase the proposed Hot(to(A:ceed Fi:ed
Price on the num,er of iterations and releases proposed to address the scope of 4or. descri,ed in the
RFP.
PA0MENT MILESTONE?DELI;ERABLES .OST
SUBPRO,E.T 1
+FS 01 %r/ani;ational )ssessment V
TOTAL SUBPRO,E.T 1 .OST V
SUBPRO,E.T 2
Pro5ect Plan V
=i/h(level )ssessment and Su,5ect )rea Release Roadmap V
S)R Requirement )nal-sis3 *esi/n and *ocumentation V
S)R *evelopment3 Testin/ and *ocumentation V
S)R 1mplementation Dilestone(s) and *ocumentation V
01 Child Care S-stem Post Production 1mplementation Support V
TOTAL SUBPRO,E.T 2 .OST V
TOTAL NOT5TO5E:.EED FI:ED PRI.E V
Pa#e 86 o 40
Ma+ 14, 2014
ATTA.JMENT ELE;EN
.OST SUMMAR0 RATE .ARD @co&t!&"e'>
Rate .ar'3 The follo4in/ ta,le lists the positions that ma- ,e used in the 1*)s. The offeror must
provide its most competitive rates for the identified positions. The hourl- rate column 4ill ,e multiplied
,- the 2ei/ht Nalue to determine the Rate Card evaluation cost total.
Pa#e 40 o 40
Ma+ 14, 2014
Po(!t!o& T!t*e Jo"r*+ Rate
<e!#ht
;a*"e Tota* .o(t For E)a*"at!o&
Pro/ect Ma&a#er V : 3 V
I&or%at!ca Lea' De)e*o$er V : C V
.o#&o( Lea' De)e*o$er V : C V
Data <areho"(e Data
Arch!tect V : C V
.o#&o( De)e*o$er V : 4 V
I&or%at!ca De)e*o$er V : 4 V
B"(!&e(( A&a*+(t V : 3 V
Databa(e A'%!&!(trator V : 1 V
ETL Arch!tect V : 1 V
BI Re$ort!&# Arch!tect V : 1 V
Q"a*!t+ A(("ra&ce a&' Te(t!&# V : 1 V
Rate .ar'
E)a*"at!o& Tota* V

0A1114 - RFP MS Word Format

Hochgeladen von

Dokumentinformationen

Originaltitel

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

0A1114 - RFP MS Word Format

Hochgeladen von

Copyright:

Verfügbare Formate

REQUEST FOR PROPOSALS

RFP NUMBER: 0A1114

Das könnte Ihnen auch gefallen