1. A supply chain includes only the organizations directly involved in supplying components needed for manufacturing.
a. True b. False
2. A supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request.
a. True b. False
3. A supply chain could be more accurately described as a supply network or supply web.
a. True b. False
4. The objective of every supply chain is to maximize the overall value generated.
a. True b. False
5. The objective of every supply chain is to maximize the value generated for the manufacturing component of the supply chain.
a. True b. False
6. Which of the following is not a stage within a typical supply chain?
a. Customers b. Retailers c. Wholesalers/Distributors d. Manufacturers e. All of the above are stages within a typical supply chain.
7. Customer order entry is
a. The point in time when the customer has access to choices and makes a decision regarding a purchase. b. informing the retailer of what they want to purchase and the retailer allocating product to the customer. c. the process where product is prepared and sent to the customer. d. the process where the customer receives the product and takes ownership. e. none of the above
8. The processes included in the replenishment cycle include all of the following except
a. retail order receiving. b. retail order entry. c. retail order trigger. d. retail order fulfillment. e. none of the above
9. The forecast of demand forms the basis for all strategic and planning decisions in a supply chain.
a. True b. False
10. Throughout the supply chain, all pull processes are performed in anticipation of customer demand, whereas all push processes are performed in response to customer demand.
a. True b. False
11. Forecasts are always right.
a. True b. False
12. Long-term forecasts are usually more accurate than short-term forecasts.
a. True b. False
13. Land Transportation is costly than Water transportation
a. True b. False
14. Greater the risk of running out, higher the buffer stock
a. True b. False
15. When there is a unusually low demand or zero demand for a fast moving item, do not use the data to update the forecast
a. True b. False
16. Pareto Analysis 80% of the products gives 20% of the turnover
a. True b. False
17. Qualitative forecasting methods are most appropriate when there is good historical data available or when experts do not have market intelligence that is critical in making the forecast.
a. True b. False
18. Time series forecasting methods are based on the assumption that past demand history is a good indicator of future demand
a. True b. False
19. The forecast error measures the difference between the forecast and the estimate.
a. True b. False
20. Forecasting methods that are primarily subjective and rely on human judgment are known as
a. qualitative forecasting methods. b. time series forecasting methods. c. causal forecasting methods. d. simulation forecasting methods. e. none of the above
21. Centralized mass production is difficult in service industry
a. True b. False
22. Like products inventories can be maintained in services.
a. True b. False
23. Apparel groups belong to durable goods retailing
a. True b. False
24. Service positioning is an important act left to the perception of the consumers
a. True b. False
25. Retail strategies deployed at providing unique services to specific customers is known as
a. Mass retailing strategy b. Niche retailing strategy c. None of the above d. Both a and b
26. For the development of an effective retailing strategy the organizations need to consider
a. Controllable variables only b. Uncontrollable variables only c. Both a and b d. None of the Above
27. RFID is a. Radio frequency intelligence development b. Radio frequency identification c. Radio forecasting identification d. Radio frequency information directory
28. RIFD is facilitation for JIT
a. True b. False
29. Which of the following is not one of the benefit of use of RIFD in retail supply chain
a. Decrease in lost stock b. Reduction of out of stock c. Increases inventory stock levels in retail outlets d. Helps in tracking the products
30. RIFD reduces man power requirement in the supply chain process
a. True b. False
31. Which are the 3 key Pillars out of the 6 pillars of OPEX model?
a. Clean & Organized, Value Added Flow, Vital Metrics b. Stable & Capable, Standardised, Clean c. Optimize & Flexible, Efficient, Profitable d. Effective Inputs, ROI, ROA