Beruflich Dokumente
Kultur Dokumente
.
.
?
.?
.
.
.
?
...?
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.35
1.35
Thank you for answering
the self-assessment
of the objectives sheet
1. Intelligent Networks
Evaluation
M Objective: to be able to describe the IN
concepts and its evolution towards
CAMEL and PARLAY
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.1
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
2.1
2 Alcatel IN implementation Release 2.3
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.2
2.2
2. Alcatel IN implementation Release 2.3
Session presentation
M Objective: to be able to describe the concept used in the Alcatel
IN implementation R2.3
M Program:
Page
2.1 Why an open architecture? 3
2.2 Alcatel Open Services Platform 6
2.3 SRP & SDP overview 13
2.4 Management overview 18
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.3
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
2.3
2 Alcatel IN implementation Release 2.3
2.1 Why an open architecture?
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.4
2.4
Moving from Intelligent Networks to Intelligent Services
2.1 Why an open architecture?
M Intelligent Network: it consisted in bringing intelligence to the
network:
phone call handling and management.
M Intelligent Services: to bring intelligence to the services:
management of more IN calls, applications and feature,
connection from and to any network:voice/data, single user/
corporate, Internet, etc,
use of any terminal.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.5
2.5
2.1 Why an open architecture?
SCP
PSTN/PLMN
Data/IP
GW
MGC
GK
MMCS
Service
Third party applications
SSP MSC
API
AS
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.6
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
2.6
2 Alcatel IN implementation Release 2.3
2.2 Alcatel Open Services Platform
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.7
2.7
2.2 Alcatel Open Services Platform
General overview
Distributed Processing Environment
Service
Management
Points
S
p
e
c
i
a
l
i
s
e
d
R
e
s
o
u
r
c
e
P
o
i
n
t
G
a
t
e
w
a
y
Service Logic
Execution
Environments
Third Party
Servers
Mediation
Server
T
h
i
r
d
P
a
r
t
y
S
e
r
v
e
r
SMP
SLEE
SRP
SDP
MD
Service Data
Points
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.8
2.8
2.2 Alcatel Open Services Platform
OSP services
Corba
Server
Database
SEP
All platform services or IN services are developed in the same three-level way
Oracle database, or proprietary database:
contains all data needed by the service
CORBA server:
provides management access to the data stored in the database
Service Execution Process:
contains the logic of the service
M Functional entities of a service
Three functional parts can be identified for each subsystem or service.
Database (Oracle and proprietary when best suited ): Contains all data needed by the service.
CORBA server: Provides management access to the data stored in the database.
Service Execution Process (SEP): Contains the logic (the script) of the service.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.9
2.9
2.2 Alcatel Open Services Platform
Inter-system communication
Corba
Server
Database
SEP
Corba
Server
Database
SEP
C
o
r
b
a
b
u
s
F
-
D
P
E
b
u
s
External
Interface
External
Corba
Clients
External
DPE client
Communication bus for management commands coming from operators or external management systems
Fast distributed processing environment: real-time communication between platform services & IN services
M 3 ways of inter-communication
CORBA bus: Communication bus for management commands coming from operators or external management
systems.
F-DPE: Fast distributed processing environment to allow real-time communication between platform services
and IN services based on TCP/IP. Example: sending a statistical ticket from an IN service to the statistics
service, sending a request from a prepaid service to a service data point containing the prepaid card database.
The F-DPE Router can also communicate with other external nodes if this is based on TCP/IP or UDP protocol.
Others: All other communication not based on CORBA (e.g. SS7, ISUP, INAP, e-mail, SNMP, TCP/IP) can be
supported by the Service Execution Process.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.10
2.10
2.2 Alcatel Open Services Platform
Open interfaces
CS1 INAP (+ vendor or
country variations)
FTP, FTAM
Call Detail Records
Billing Billing Billing Billing
mediation mediation mediation mediation
FTP
Statistics files
Statistics Statistics Statistics Statistics
Information Information Information Information
Systems Systems Systems Systems FTP, SQL
Database files
(Oracle or CSV)
SNMP
alarms &
events
Network Network Network Network
management management management management
Customer Customer Customer Customer
& service & service & service & service
management management management management
CORBA
data management
Mediation Mediation Mediation Mediation
software software software software
Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel
Open Open Open Open Open Open Open Open
Services Services Services Services Services Services Services Services
Platform Platform Platform Platform Platform Platform Platform Platform
S12/E10/
Megahub
AXE-10 DX 200 EWSD DMS 5ESS System X EMX
M Interfaces towards the network
For the interface towards the network, the offered Alcatel OSP platform offers no limitations on the interfaces
that can be used.
The todays asset of the Service Creation Environment is to provide the capability to support an application
independent of the interface protocol. Thus, it opens the way to extend the use of the SCE in a broader scope.
Multi-INAP: The protocol to be used needs to be defined in the service specification phase and as such is very
easy to introduce.
Alcatel supports a multi-INAP mechanism.
IN services can handle multiple INAP variants concurrently, allowing the SLEE (i.e. the services) to handle calls
coming from several networks or from SSPs provided by different vendors. : Alcatel INAP, ETSI CS1 INAP,
Nortel NAP, Ericsson INAP CAMEL
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.11
2.11
PSTN/PLMN
2.2 Alcatel Open Services Platform
Open interfaces
FTP, FTAM
Call Detail Records
Billing Billing Billing Billing
mediation mediation mediation mediation
FTP
Statistics files
Statistics Statistics Statistics Statistics
Information Information Information Information
Systems Systems Systems Systems FTP, SQL
Database files
(Oracle or CSV)
SNMP
alarms &
events
Network Network Network Network
management management management management
Customer Customer Customer Customer
& service & service & service & service
management management management management
CORBA
data management
Mediation Mediation Mediation Mediation
software software software software
S12/E10/
Megahub AXE-10
DX 200
EWSD
DMS
5ESS
System X
EMX
Data Network
Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel
Open Open Open Open Open Open Open Open
Services Services Services Services Services Services Services Services
Platform Platform Platform Platform Platform Platform Platform Platform
IP Network
M At the application level, several mediation functions have already been designed on previous releases.
The OSP platform will further improve the support for the development of any mediation function or any server
application.
The evolutions:
The interface layer of the services will be part of the development and installation.
This means that any interface layer could be used by the services (e.g H323, Radius, MGCP, SIP).
Attention: this doesnt mean that all these interfaces are available today!
The CCS7 stack is an optional plug-in of the IN platform and the platform will support by default a TCP/IP based
interface.
For example INAP over IP is offered as an interface towards the Softswitch.
On Service Execution level (SEP level), external applications can be linked to the F-DPE.
If this is not feasible, other communication protocols can be included directly or via an integrated mediation
function to link virtually any external application to the Alcatel IN platform.
M Depending on requirements, any interface could be developed on the IN Platform. This would be done by using tools
integrated in the SDE (Service Development Environment).
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.12
2.12
2.2 Alcatel Open Services Platform
Scalability
Network growth
Complete configuration + SRP + SDP
SSP
SRP SRP
SCE
SCE
Operator
terminal
SMP
SMP
SMP
SMP
SLEE
SLEE
SLEE
SLEE
SDP
SDP
Minimal configuration for the OSP
SSP
SCE
SCE
Operator
terminal
SMP
SMP
SLEE
SLEE
M Alcatels ability to scale its IN solutions gives operators a crucial competitive advantage.
That is because our solutions employ a unique architecture that enables them to scale or evolve from small
systems aimed at start-up operators (or established operators wishing to explore new market niches) to the largest
systems with no loss of functionality and no throw away.
M Investment is protected as configurations gradually evolve upwards in line with business growth and increase in
subscriber base and call traffic.
The significance of this evolution cannot be overstated: it represents a massive saving of time and money for the
operator.
Alcatel can do this because all its configurations use the same technology and the same SCE, which provides identical
code and database definitions.
This means that the same services can run on any Alcatel IN configuration.
M In order to evolve from the minimal configuration towards the complete one with SRP and SDP, the IN operator can
proceed by steps:
the first step consists in adding an Alcatel SRP,
the second one consists in adding new servers for SLEE (this is the Extended configuration),
the third one consists in adding a new SMP servers to form the Cluster SMP,
the last one consists in adding a stand alone SDP (complete configuration).
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.13
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
2.13
2 Alcatel IN implementation Release 2.3
2.3 SRP & SDP overview
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.14
2.14
2.3 SRP & SDP overview
SDP
Corba
Server
Oracle
Service 1
Corba
Server
Oracle
Service 2
Corba
Server
Oracle
SDFSL
SDF Service Logic:
Get() & update()
SDP
SDF acts as centralised database:
data can be shared by different services
M There are 2 main reasons to use an SDF:
When data must be shared by different services.
The SDF acts as a centralised database. In case of dynamic data, an SDF is always used. In case of static
data, it is sometimes used. In the latter case, it depends if the delay in fetching the data is acceptable (service
data exchanged via the DPE router)
In case of data partitioning and the client can not perform any addressing.
M The SDF is a special service that interacts with other main services.
From the user point of view, the SDF is a single application.
The management of IN services and the SDF service are integrated in a single aspect.
M In the SDF service, the three functional parts of a service are also present:
a CORBA server
the ORACLE service database
the SDF service logic (script). This script has 2 main functions : get data and update data
M The data server on which the slave ORACLE service database and SDF script is running is very often called the SDP
(Service data Point)
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.15
2.15
2.3 SRP & SDP overview
SRP (OSP-ME)
ISUP
H.248
SIP
CCF CCF
CCF
SSF
MGC
H
2
4
8
SCP
I
N
A
P
SRF
Service Unit
Media Unit
RU
Media
Resource Unit
User Interaction
M The Alcatel Voice Processing Open Platform (AVPOP) called OSP-ME is a hardware and software platform designed
to support voice oriented applications of any types.
It can be used as a standalone voice server supporting high-level applications and connected directly to the user
network (Service Node configuration) or within an intelligent network as a smart device (Specialised Resource Point
configuration).
M The SRP configuration is based on three different types of units :
The Media Unit (MU): performs basic voice function processing such as playing and recording. It is directly
connected to either the PSTN network or the IP network to manage the user Media.
The Resource Unit (RU): performs specialised functions such as speech recognition, text-to-speech. Several
RUs may exist in the SRP.
The Service Unit (SU): performs the call handling and offers management functions (alarms, statistics, ).
M The SU communicates with the MU and the RU via a Fast Ethernet IP network operating at 100 Mbits/s
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.16
2.16
2.3 SRP & SDP overview
SRP (OSP-ME)
SCP
LEX
SRP SRP
INAP
ISUP
INAP
ipSRP ipSRP
RTP/IP
H.248
(Media Server)
Media
Gateway
Signalling
Gateway
Media Gateway
Controller
ISUP SIGTRAN
H
.
2
4
8
SRP configuration ipSRP configuration
M In the SRP configuration, the OSP-ME acts as SRP.
The application (service) runs on the external SCP.
M In the ipSRP configuration, OSP-ME is used in an IP network.
The Signalling Gateway is between SS7 and IP network.
The Media Gateway transfers voice between the telephone network and the IP network. The Media Gateway Controller
drives the gateways by means of H.248 protocol.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.17
2.17
2.3 SRP & SDP overview
SRP (OSP-ME)
ipSRP ipSRP
RTP/IP
H.248
Media
Gateway
Signalling
Gateway
Media Gateway
Controller
ISUP ISUP/SIGTRAN
H
.
2
4
8
SCP
INAP/SIGTRAN
ipSRP configuration: Direct Link
M In the Direct Link configuration, the ipSRP can receive operations from an SCP (INAP over SIGTRAN).
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.18
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
2.18
2 Alcatel IN implementation R2.3
2.4 Management overview
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.19
2.19
2.4 Management overview
SMF 2 SMF 3 SMF 4 SMAF
PrePaid
Service
PrePaid
Service
Access
Service
PrePaid
DB
PrePaid. DB
partition 1
PrePaid. DB
partition 2
Access
DB
CORBA
Client
Integrated
GUI !
Cluster SMP
M All the CORBA servers of all services can be distributed over several nodes.
A node is called an SMP (Service Management Point) and is the physical entity that implements a service management
function (= SMF host).
A collection of SMPs is called a Cluster SMP.
There is a possibility to partition the service master database.
From the clients (the IN operator is the client) point of view, it all acts as a single system.
M Rules:
There is only one database per SMP host.
This database can contain data for several, different IN services.
There is only one CORBA server per service, even if the service database is distributed over serveral SMP
hosts
All hosts on SMP level are running in active cold-standby mode.
The Access platform service is running on an SMP node named the Primary SMP.
There is only one primary SMP in a Cluster SMP.
The function is named: Service Management Access Function (SMAF).
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.20
2.20
2.4 Management overview
Open interfaces
CS1 INAP (+ vendor or
country variations)
FTP, FTAM
Call Detail Records
Billing Billing Billing Billing
mediation mediation mediation mediation
FTP
Statistics files
Statistics Statistics Statistics Statistics
Information Information Information Information
Systems Systems Systems Systems FTP, SQL
Database files
(Oracle or CSV)
SNMP
alarms &
events
Network Network Network Network
management management management management
Customer Customer Customer Customer
& service & service & service & service
management management management management
CORBA
data management
Mediation Mediation Mediation Mediation
software software software software
Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel Alcatel
Open Open Open Open Open Open Open Open
Services Services Services Services Services Services Services Services
Platform Platform Platform Platform Platform Platform Platform Platform
S12/E10/
Megahub
AXE-10 DX 200 EWSD DMS 5ESS System X EMX
M Open Management Interfaces
Third party applications can access the CORBA server directly or via an integrated mediation function on the
OSP.
The implementation will vary on the third party system in question.
All the functionality offered by the cluster SMP is accessible via Java applets.
These can be delivered to integrate them in other applications (e.g. existing management clients).
This way, the integration is very fast as no re-development of the existing functionality is needed.
The OSP management servers have an SNMP interface allowing it to send event/alarm traps to external
systems.
By providing a flexible subscription mechanism, external systems can detail which alarms they would like to
receive. Additionally, subscription mechanisms are available to send alarms via electronic e-mail or SMS
FTP is used to export/import files from/to the SMP.
Typical examples are statistical files or Call Data Record (CDR) files.
The OSP functions and applications send tickets at the end of each request handling.
These tickets (CDRs) contain information of the request and can be stored in files for external systems.
Statistical files can also directly be transported to Excel.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.21
2.21
Time allowed :
2 minutes
2. Alcatel implementation R2.3 of an IN
Exercise
Complete the diagram below
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.22
2.22
Time allowed :
10 minutes
2. Alcatel implementation R2.3 of an IN
Exercise
List the characteristics of the OSP?
What is the advantage of using an
SDP?
What is the main characteristics of the
OSP management?
What are the differences between:
SRP, ipSRP and ipSRP Direct
Link?
M List the characteristics of the OSP?
...
...
...
M What is the advantage of using an SDP?
...
...
...
...
M What is the main characteristics of the OSP management?
...
...
...
...
M What are the differences between:
SRP, ipSRP and ipSRP Direct Link?
...
...
...
...
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 1.23
2.23
Thank you for answering
the self-assessment
of the objectives sheet
2. Alcatel implementation R2.3 of an IN
Evaluation
M Objective: to be able to describe the
concept used in the IN Alcatel
Implementation Release 2.3.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.1
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
3.1
3 Alcatel services & SCE
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.2
3.2
3. Alcatel services & SCE
Session presentation
M Objective: to be able to describe the most important Alcatel IN
services & the use of the Alcatel SCE
M Program:
Page
3.1 Basic IN services 3
3.2 Stage in service creation 19
3.3 Alcatel SCE 22
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.3
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
3.3
3 Alcatel services & SCE
3.1 Basic IN services
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.4
3.4
Payment Suite
Call Routing Application
3.1 Basic IN services
FSD product
Mass Calling...
Mass Calling...
Browse & Talk
Browse & Talk
Flexible Routing &
Charging - FRC
Flexible Routing &
Charging - FRC
CMM - Alcatel VPN
CMM - Alcatel VPN
Prepaid Calling Card
Prepaid Calling Card
Prepaid Telecom
Prepaid Telecom
Telecom Calling Card
Telecom Calling Card
Pc to Phone Payment
Pc to Phone Payment
Prepaid Recharge+
Prepaid Recharge+
Rating Engine
Rating Engine
Multi Media Application Suite
M Mass Calling: The Mass Calling Service (MCS) is an evolution of the traditional televoting application.
The product offers the possibility to organise quickly advanced televoting and mass events with more user interactivity,
more flexibility and easier management.
With the application it is possible to organise as service provider, a wide range of events and reach a large group of
people.
Typical events are televoting, opinion polling, charity donation, telemarketing, emergency information lines services via
telephone or via the web.
The MCS offers a service management environment with action blocks for building service scenarios.
With this environment referred as "Lite SCE", the service provider and subscriber can quickly define mass calling
events in a very flexible way.
The activation of the service in the network is a matter of a couple of minutes.
The MCS management environment also offers to service provider and subscriber powerful tools to analyse the results
of the organised events.
The overall MCS management environment can be accessed via the web using JAVA applets. The access for the
service users (donors, voters, players, ) is done through specific telephone access codes or http addresses for WEB
access.
M Flexible Routing and Charging (FRC): The Flexible Routing and Charging service enables a service provider to
commercialise to customers, via Commercial Service Provider, some FRC numbers with different routing schemes and
charging facilities.
M Corporate Mobility Manager (CMM): The Corporate Mobility Manager service provides subscribers with all the
capabilities of a private network without their having to install dedicated network resources.
The CMM is available as a number of advanced packages tailored to the needs of different types of company. Alcatel's
Corporate Mobility solution is flexible on three levels :
Flexibility regarding networks: seamless service offering over fixed, mobile and private networks.
Flexibility by market: the service can be tailored to the needs of different markets.
Flexibility for users: every CMM subscriber and all individual CMM users can control the service.
M Browse & talk: The Browse & Talk service allows service users to be reachable for incoming telephone calls while
surfing on the Internet via a dial-up connection.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.5
M Rating Engine: Running on the OSP platform, the Alcatel 8618 Rating Engine gets benefits of the OSP real time
capabilities. The Alcatel Rating Engine can be used by any application to offer real time charging functions for voice,
data, value added services and content delivery services. The Rating Engine takes into account fixed or variable
criteria defined by the service provider to charge the service user irrespective of his payment means. Supported
payments are prepaid, post-paid and on line payment with micro-payment capabilities.
M PC to Phone Payment: The Alcatel 8614 PC to Phone Payment (3P) product enables real time charging for VoIP calls
using a PC-to-Phone type of connection in prepaid and in the next release some basic facilities for post paid. It primary
targets the incumbent operators in developing countries. The Alcatel 8614 PC to Phone Payment is part of the Alcatel
IP telephony solution and is the companion application server of the Alcatel 5020 SoftSwitch. A web server is provided
for the end users to allow them to perform their self registration and the electronic recharge of their prepaid accounts.
This allows the operators to have a low OPEX while providing a service winner. Moreover, the Web server also allows
fraud protection.
M Prepaid Calling Card (PPC) is a prepaid service that offers users maximum calling flexibility and convenience. Anyone
can use the service simply by buying a prepaid card, which is then used to make calls.
The PPC service can enable the user to place a call, with its familiar tones and announcements in the user's own
language. It also simplifies budget planning using the user's own currency. A prepaid card allows a caller to make calls
from any telephone without using coins or special card reading equipment. The caller simply dials a service access
code and is then requested to enter the card number and, when the card has been authenticated, the called party's
directory number.
The PPC service is mainly dedicated to charge a telephony application but can easily be extended to charge Internet
access and/or e-content application, all applications sharing the same account. The PPC service works on top of a
PSTN or NGN network.
M Prepaid Telecom: The Alcatel 8612 PPT is a prepaid service that allows fixed operators to offer users maximum
calling flexibility and convenience without a subscription, deposit or passing through credit qualification criteria. Users
can associate a prepaid account to a PSTN/ISDN line in order to place or receive calls and benefit from a range of
telephone services. (service to be used only from a dedicated PSDT/ISDN line). The user buys a kit containing a
prepaid card that gives him a personal telephone number associated with a prepaid account including an initial credit
which is valid for a limited time period. The PPT service also allows to assign different pre-paid accounts to one
telephone line (e.g. account for parents, account for children,...). The validity of the account can be extended by
recharging it via several recharge means.
M The PPT service is mainly dedicated to charge a telephony application but can easily be extended to charge Internet
access and/or e-content application, all applications sharing the same account. The PPT service works on top of a
PSTN or NGN network.
M Telecom Calling Card: The Alcatel 8616 TCC enables a postpaid user to phone from a remote terminal (service to be
used from any phone)
and being charged via his postpaid account.
Useful when you don't have a mobile to call from a friend home line or from an hotel or from a foreign country.
He has a card number (or account number) and PIN code and he dials a 8xx number.
The TCC service works on top of a PSTN or NGN network.
M Prepaid Recharge+: The Alcatel 8615 Prepaid Recharge+ complements the scratch card recharging of prepaid
accounts with other methods in order to reduce the operating cost of prepaid account recharging. A high degree of
secure payment flexibility is offered: supported payment methods are credit cards, direct debit, debit cards, ATMs,
POS,...
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.6
3.6
3.1 Basic IN services
FSD product
0800 0800 123456 123456
EX
SCP
Customer
Recorded
Announcement Destination Number
123456
A8642 Flexible Routing And Charging
M According to the dialled number the FRC service logic instantiates the translation tree (previously created by operators)
in order to find the destination number to be used to route the call in the network. This translation tree is a set of
branch, each branch is a logical combination of criteria terminated by a destination or announcement . Criteria are
based on calendar, time, origin area according to the calling number and distribution (for example:30% to destination 1,
40% to destination 2 and 30% to destination 3).
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.7
3.7
3.1 Basic IN services
FSD product
0 890
0 890
transferred
0 810
0 820
0 810
0 820
Free
0 800
0 800
Subscriber
Subscriber
Subscriber
End-user
End-user
End-user
AFS AFS
Advanced Freephone Service
UAN UAN
Universal Access Number
(Split Charging)
PRS PRS
Premium Rate Service
(Split Revenue)
Service Provider
M Enabling operators to commercialise a variety
of 800/900 numbers with several routing
schemes
and charging facilities.
M Connection to call centre function (Genesys)
M One application for three commercial offers
Strengths
M Flexibility (Service Creation
Environment)
M Fixed and mobile solutions
M Multi-vendor networks
A8642 Flexible Routing And Charging
M The AFS service enables to automatically set-up and handle calls with flexible routing and reverse charging. The AFS
service enables a service subscriber to receive calls at their own expense, free of network charges to the callers.
M The UAN service enable to set-up and handle automatically calls with flexible routing and flexible charging. The UAN
service allows a subscriber with several terminating lines to be reached from national different zones with a unique
directory number
M The PRS service enables to automatically set-up and handle calls with flexible routing and premium charging. The PRS
allows a service subscriber to provide information to the calling user and receive revenue from them. The PRS service
is sometimes named Kiosk
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.8
3.8
3.1 Basic IN services
FSD product
Mobile
Network
Fixed Network
Corporate Network
PBX in site B
PBX in site C
PBX in site A
Single fixed line Single fixed line
Single fixed line
A8640 Corporate Mobility Manager
M The operator buys the ALCATEL CMM solution and is then in charge of offering it to the companies.
M The companies (CMM subscribers) have to subscribe to the CMM service and to design their private network.
They also appoint their company Telecom Managers.
The CMM user can receive and make calls to everybody in the same company.
For this purpose the CMM service handles incoming calls and outgoing calls.
The calls are processed taking into account screening and debit control assigned by the company Telecom
Manager.
M CMM handles outgoing and incoming calls of company users mobile and fixed phones in the subscribing companys
environment:
inside the company
from the company to the outside
from the outside to the company.
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3.9
3.1 Basic IN services
FSD product
SCP/SDP SCP/SDP SCP/SDP SCP/SDP SCP/SDP SCP/SDP SCP/SDP SCP/SDP
SMP SMP SMP SMP
OSP OSP OSP OSP OSP OSP OSP OSP
MSC EX
INAP
INAP or CAP
A8640 Corporate Mobility Manager
M Subscribers configure their networks by using a user-friendly interface.
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3.10
3.1 Basic IN services
FSD product
EX
SCP
Access Code : e.g.
0888/XXXXX
Announcement
Card Number
PIN code
Validation
B-party Number
Credit update at the end of the call
Call duration supervision (on line)
A8611 PrePaid Calling Card
M There are many types of card service that IN can support.
This shows a typical calling card or credit card service.
M To the caller, the call sequence is that of a standard calling card (although the order in which the customer enters the
card number, PIN and destination and whether there are announcements is fully flexible).
M To the operator there are many features: for example
This service can be sold and customised to any number of service providers who can resell it to their
customers;
It supports multiple card products differentiated not by the access number, but by the card number
All of these have customised announcements, that can be changed at will.
The service provides credit checking features, including interfaces to external databases such as those of a
credit card company for credit card calling.
The service provides comprehensive fraud management, including fraud triggers such as simultaneous calls,
geographic impossibilities, PIN failures etc
M There are also a variety of billing options, which are not so much to do with the service as with the product offered by
the operator. These include pre-paid card charging...
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3.11
They can talk over his NetMeeting client !
(while Peter keeps on browsing for his favorite websites ...)
You know, I found a nice bistro
on t he web. What if ?
Hi, its me.
( to be continued )
While he is browsing, his friend tries to call him...
The number you are dialing is currently engaged in
an Internet connection. Please, hold on while your
call is being forwarded to a PC ...
As a Browse&Talk subscriber Peter can select a
preferred delivery medium for incoming calls...
Peter and his family can be
reached now, even when
Peter is on the Internet.
modem
ISP/PoP
PC
Peter connects to the Internet via his home telephone line...
the Internet
Works with
your ISP !
3.1 Basic IN services
FSD product: A8620 Browse & talk
M Notify user of of incoming telephone calls while he/she is surfing on the Internet (a.k.a. Internet Call Waiting)
M Deliver these incoming calls via alternative channels, depending on the users infrastructure and preferences
M Use the flexibility of the Alcatel 1400 Intelligent Network for controlling and managing the service and delivering the
calls
modem
ISP/PoP
PC
Peter connects to the Internet via his home telephone line...
the Internet
Works with
your ISP !
As a Browse&Talk subscriber Peter can select a
preferred delivery medium for incoming calls...
Peter and his family can be
reached now, even when
Peter is on the Internet.
While he is browsing, his friend tries to call him...
The number you are dialing is currently engaged in an
Internet connection. Please, hold on while your call is
being forwarded to a PC ...
They can talk over his NetMeeting client !
(while Peter keeps on browsing for his favorite websites ...)
You know, I found a nice bistro
on the web. What if ?
Hi, its me.
( to be continued )
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3.12
3.1 Basic IN services
FSD product: A8620 Browse & talk
SSP
SSP
SCP
SRP
IP
Peter
For the Telco/Service Provider Telco/Service Provider
Call completion (immediate revenue in local loop)
Packaging with One Number service, Internet access, Voice Mail, etc.
Differentiation & brandname enforcement
For the Internet Service Provider Internet Service Provider
Differentiation, bundling of services
For the subscriber, his family and his friends subscriber, his family and his friends
Reachability at all times
Transparent forwarding to 2
nd
line and/or voice-mail
Easy to use, service id fully controlled by the user
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3.13
3.1 Basic IN services
FSD product: Mass Calling
Immediate
Statistics
A : ...
B : ...
C : ...
Statistics
Film of the
week
A B C
Show master
Thank you for calling,
your call was registered
your call will be put
through to the TV
Show master
PSTN / ISDN
IN
Please hold the line,
Film of the week
Film A : 0137 7777-0
Film B : 0137 7777-1
Film C : 0137 7777-2
Counter Call forwarding
7777
7777-0:519
7777-1:299
7777-2:182
Total:1000
1000th call
to
0296047143
M For televoting, one service access number (SAN) can be defined for each case. For example, two different service access
numbers can be defined for a positive and a negative answer (yes or no).
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3.14
3.1 Basic IN services
FSD product: Mass Calling
EX
SCP
Televote Numbers
Announcement
operator (if call is winner)
Update counters
If call is winner, forward the call to destination
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3.15
3.1 Basic IN services
MSD product
Payment
Mediation
Location & User
Control
Messaging
Calling
Multimedia
Content
Prepaid-Postpaid
Suite
Corporate Mobility
Management
Mobile Number
Portability
Personalized
Connection Tone
Postpaid
Convergence
M Payment product line: Payment is the central point of operator's interest: it should facilitate and secure the
introduction of new services starting from the basic communication services (voice/fax/SMS) to the enhanced value
added services including the delivery of new 3rd party content. To face this challenge, operators need to keep a full
control on the whole payment chain (rating/charging/billing/settlement) for all content and services transiting over their
network.To answer these key issues, Alcatel has designed a full voice-data-content convergent payment solution both
for prepaid and postpaid subscribers.
M Mediation Product Line: 2G, 2.5G and 3G mobile networks drive a growth of Internet usages, which means a growth
of services and devices. Today's Internet applications are essentially based on exchanges between terminal-based
clients (e.g. mail clients, bookmarks) and server-based user applications (e.g. portal pages, bookmarks), all acting
without regard to the characteristics of the network, which remains essentially transparent in these exchanges. This
technological reality means that operators may easily be kept outside of the Internet value chain. As a result, operators
must seize the opportunity to insert Internet intermediaries - called proxies -- into their networks in order to deliver
advanced functionalities that enhance the exchanges between terminal clients and end-user applications. The proxies
are the applications, which handle data flow processing. Taking into account this dimension, telecom operators can
introduce an innovative business value proposal. Because proxies can have a dramatic impact on telecom operators
business, Alcatel has developed a systematic approach with a robust foundation to run proxies and a complete suite of
proxies. Alcatels state-of-the-art applications make multi-access communication and information services a reality by
enabling the delivery of content from all sources to all Internet-enabled devices (PDA, PC, WAP phones). All the proxy
applications are deployable on top of Alcatel Proxy Platform. The aim of the mediation line is to transform "dumb"
mobile Internet pipes into added value high performance.
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.16
M Location & User Control product line: The Product Line Location and User Control contains a collection of products
related to the location, user profile and presence of the mobile subscriber.
M The products can be divided in 3 groups:
Location: The Alcatel 8602 Location Server and Alcatel 5320 Nextenso Location Manager are used when a
service needs the location of the mobile subscriber. The 2 products are complementary to each other. The
Alcatel Assisted GPS Positioning Server (8606, 8607, 8608) locates cellular handsets in geographic space for
use by E911, E112 or commercial services and works together with the Alcatel 8602 Location Server. They can
be deployed in GSM and CMA networks.
User Profile: the Alcatel 8603 Personal Service Environment provides information about how the user wishes to
manage and interact with his communications services. The Alcatel 8791 ANSI Home Location Register is the
location register in the mobile network to which a user identity is assigned for record purposes, such as
subscriber information. It can be deployed in any ANSI-41 network.
Presence: the Alcatel 8604 Nework Presence server enables users to make communication more effective both
by adding dynamic information about the user to the static address of the device and by placing the phone itself
in a broader context of media and devices.
M Messaging product line: The Alcatel Messaging Product line leverage and extend operator's central position in the
new communication value chain by offering a complete messaging solution which enable operators to lead the race for
customer ownership and revenue growth. The Alcatel's approach in messaging aims to make a real differentiating
breakthrough in Messaging : A modular suite of servers, proxies, gateway ensuring interoperability Scalable and
powerful solution based on standard, simple open low cost components
M Multimedia Content product line: The Multimedia Content product line aims to be a leader in Media Server market by
leveraging on worldwide leading position of the payment chain and by pushing on cost effective OSP-ME platform (e.g.
PEM, Turnkey). The products deploy multimedia content applications through various channels such as OEM /
Bundle with Networks
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3.17
3.1 Basic IN services
MSD product
MSC
SCP
B-party Number
Credit update at the end of the call
Call duration supervision (on line)
data volume supervision (on line)
SGSN
Prepaid Postpaid Suite
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3.18
3.1 Basic IN services
MSD product
DPE BUS
SMP
Real-Time
SMS Control
Real-Time
Call
Control
Real-Time
packet
Control
Real-Time
Event
Control
Internal
Rating
Engine
User
account
(SDF)
Alcatel
Payment
solution
CRM
CORBA
Charging
Proxy
HTTPS
pre-CAP3
CAP 3 CAP2
Voucher
System
(SDF)
Scope of
PPS 4
Content Content
Provider Provider
HTTPS
Prepaid Postpaid Suite
MSC
SGSN
SMS-C
MSC
M Thanks to the modularity of Alcatel Open Service Platform, the functional diversity of PPS is reflected by the actual
modularity of its implementation. Indeed the PPS application is the integration of several dedicated modules that are
defined and evolve separately.
M PPS is then to be considered as a compound of many dedicated modules that can be present or not.
M The following functions are identified
RTCC (Real Time Call Control) for voice related events,
RTSC (Real Time Short Message Control),
RTPC (Real Time Packet Control) for packet related events,
RTEC (Real Time Event Control) for other events (contents, micropayments, direct debit & credit),
IRE (Internal Rating Engine)
SDF (Service Data Function) for accounts
SDF (Service Data Function) for vouchers
Network interfaces (CAMEL phase x, http(S), INAP, MAP, SIP etc..)
M Voice services for prepaid users : the voice prepaid service logic is performed by the Real Time Call Control block
using the CAMEL phase 2 interface.
M Packet services using GPRS/UMTS bearer for prepaid or Postpaid users : the packet service logic is implemented by
the Real Time packet control block using the CAMEL phase 3 interface. The functional coverage is the charging in real
time of GPRS/UMTS data sessions for prepaid users.
M The content charging is performed by interworking with the Rating Engine and the Charging Proxy if required, micro
payment and debit / credit interface are performed by the real time event control block.
M The prepaid/postpaid accounts are located in the SDP. Credit reservation is performed at SDP level for all type of
services. The voucher management system is managed in the voucher database.
M CRM: Customer Relation Management
M SGSN: Serving GPRS Support Node
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3.19
3.1 Basic IN services
MSD product
M M All networks within a portability cluster must support the same type All networks within a portability cluster must support the same type
of routing : of routing :
Direct routing : calls directly routed to the subscription network Direct routing : calls directly routed to the subscription network
Indirect routing : call routed via the number range holder Indirect routing : call routed via the number range holder
network network
Number range
owner
network
Subscription
network
Other national
network
Portability cluster
Direct routing Indirect routing
All networks within a
portability cluster must
support the same type of
routing.
All networks within a
portability cluster must
support the same type of
routing.
External
Networks
External
Networks
Mobile Number portability
Operator A Operator B
M Mobile Number Portability offers the mobile subscribers to change their mobile subscription network within the same
country whilst retaining their original directory number (MSISDN) on the basis of an IN solution (OSP platform).
M Operator A is the first network where the called party had a subscription (SIM card and MSISDN number). Operator B
is the network where the called party has a subscription (new SIM card but the old MSISDN). Operator A is called
number owner network, Operator B is called subscription network.
M All the networks shall use the same routing convention :
direct routing
indirect routing
M Comparing both methods :
M Direct routing supposes that the originating network knows the correct routing info of the destination for its calls
originated in the own network
M Indirect routing supposes that the number range owner is responsible for routing calls to another network
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3.20
3.1 Basic IN services
MSD product
IN based
Call related Non-call related
INAP SCCP Relay
Distinction based on
Translation Type
Parameter
MTP
SCCP API
TCAP API
INAP
Service logic
Service logic works
both on SCCP and
TCAP messages
Mobile Number portability
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.21
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
3.21
3 Alcatel services & SCE
3.2 Stage in service creation
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3.22
3.2 Stage in service creation
Service engineering
Marketing
Service Designer
Service integrator
Specification Analyse
Design
Production
Off-line Test
Deployment
On site Test
Service on line
spec
Script
SDF features
Service creation methodology
M Specification: marketing team is in charge of service specification, it writes the service specification in natural language
by taking in account the telecommunication market needs.
M Service Designer is in charge of:
Service Analysis: the service designer splits the service into functions, by analysing the service specification
Service Design: by using a library of functions (SIBs), the service designer builds the service logic and defines
the data structure
Production: the service designer produces the service script and the SDF features (objects) . He should take
into account the IN architecture where the service will be deployed
Off-Line test: the service designer tests the service by using an off-line platform in order to validate his work.
M Service Integrator is in charge of
Service deployment: he installs the service in the IN platform and configures the PSTN/PLMN/IP network
On site test: he tests the service in a real environment and compares the service behaviour with the service
specification
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3.23
3.2 Stage in service creation
how to use the methodology?
Marketing
Service Designer
Service integrator
Specification Analyse
Design
Production
Off-line Test
Deployment
On site Test
Service on line
spec
Script
SDF features
How ?
How ?
Alcatel SCE
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.24
Alcatel University - 8AS 90200 0567 VT ZZA Ed.03
3.24
3 Alcatel services & SCE
3.3 Alcatel SCE
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3.25
3.3 Alcatel SCE
Overview
Application script (SLEE)
Database structure
Network interfaces
Applications and Platform
Management Functions
SMP / OSS mediation
software
User Interfaces (Java) Production
UNIX environment
SCE
SW
FACTORY
Prototyping /
Design
SCE PC
SDE PC
M The Alcatel SCE product is a set of three components:
SDE PC: is a software running on windows environment
SCE PC: is a software running on windows environment
SCE Software factory is a hardware with UNIX environment and a set of software.
The SCE SW factory communicates with the SCE PC via TCP/IP link.
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3.26
3.3 Alcatel SCE
Alcatel methodology
Development (PC) environment
SCE PC, SDE PC
Production (UNIX) environment
SCE SW FACTORY
Specification
Development
Simulation
Production
Emulation
Integration
On site tests
M Specification
customer specifies the service features, call scenarios etc.
M Development
use of SCE and SDE tool (see further)
M Simulation
logical testing of the service
M Production
producing a zip file which contains the service executables
M Emulation
functional testing of the service
M Integration and On site tests
installation of the service on an operational platform
testing of the service
M SDE PC and SCE PC are used for the service development
M SCE PC is used for simulation
M SCE PC and SW factory are used for service production
M SCE PC and SW factory are used for Emulation
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3.27
3.3 Alcatel SCE
Tools & components
SDE
SCE
Generator
Generic
Installer
Network
SCE
editor
Script
Object
SIBS
Libraries
Statements Events
components
Plug
Ins
Plug
Ins
Plug
Ins ...
Package
Sep
sm.
GUI
Install script
...
removal script
documentation
Output
SDE PC
Production
SCE PC
SW factory
M The Service Development Environment (SDE) is used to develop software components (objects, libraries) which are
the input material for the Service Creation Environment (SCE). These components are:
Objects: define the structure of the data and methods which can be applied (e.g. create, remove)
Libraries: definition of general information (communication protocol, methods)
SIBs (service independent building blocks) : blocks of code with one specific function (high level)
e.g. play announcement SIB (necessary code to play announcements)
Events/Alarms : definition of the events that can occur during the service execution
e.g. Too many wrong PINs
Statistical events : definition of the statistical information made available for this service
e.g. number of Call Attempts per Second (CAPS)
M The Service Creation Environment (SCE) (SCE Script, SCE Generator, Production) is used to develop services (IN
services and platform services). It uses the components developed by the SDE.
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3.28
3.3 Alcatel SCE
SCE tool
M The SCE application is composed of a set of tools :
Editor
Browser
Generation of code
Production
Emulator
Test sheet
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.29
3.29
3.3 Alcatel SCE
Lite-SCE
Marketing
Service Designer
Service integrator
Specification Analyse
Design
Production
Off-line Test
Deployment
On site Test
Service on line
Operator & Marketing Team
Service Specification Service Specification Service Specification Service Specification
SCE
Service Supplier
Service Engineering Service Engineering Service Engineering Service Engineering
SDE SCE
Operator Product Team
Service Customization Service Customization Service Customization Service Customization
Lite-SCE
Telecommunication Market
M Lite SCE is a tool that is integrated in products or tailor made applications to offer points of flexibility in such a way that:
applications are modified or created with limited resources
without going through the complete engineering cycle
using a user friendly, Java based, GUI
resulting in a fast time-to-market; time-to-revenue
(weeks, even days)
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.30
3.30
Time allowed :
10 minutes
3. Alcatel services & SCE
Exercise
Alcatel IN services are grouped in 6
categories, list the names of these
categories and give a service example
of each one?
Describe the generic methodology of
service creation by giving the main
steps?
Describe the Alcatel methodology of
service creation and give the Alcatel
tools used in this methodology?
M Alcatel IN services are grouped in 6 categories, list the names of these categories and give a service example of each
one?
..
..
..
..
..
..
M Describe the generic methodology of service creation by giving the main steps?
..
..
..
..
M Describe the Alcatel methodology of service creation and give the Alcatel tools used in this methodology?
..
..
..
..
Alcatel University - 8AS 90200 0567 VH ZZA Ed.03 Page 3.31
3.31
Thank you for answering
the self-assessment
of the objectives sheet
3. Alcatel services & SCE
Evaluation
M Objective: to be able to describe the
most important Alcatel IN services & the
use of the SCE