Assessor : Prof. Madya Dr. Yusof Boon Date : 12 Februari 2014 Topic : Introduction
Leadership - Introduction There are many ways of looking at leadership and interpretations about what it means. Leadership means different things to different people. It is often taken to represent: Getting others to follow The use of authority in decision-making A personal characteristic An ability to achieve effective performance in others A general interpretation of leadership (source: Mullins) would be: A relationship through which one person influences the behavior or actions of other people The above definition is important, because it shows that any consideration of what makes for effective leadership cannot be done in isolation from concepts such as teamwork, organizational structure and motivation. The traditional view sees leadership as about: Command & Control Decision-making However, a more modern view has leadership having a wider role, including Inspiration Creating a vision Building effective teams Leadership has become particularly important in modern business as a result of: Changing organizational structures Flatter structures require greater delegation Greater use of teamwork + focus on quality assurance Coaching, support & empowerment Rapid environmental change Change as a constant feature of business life Soft skills of leadership & management increasingly important In these notes we are mainly concerned with leadership from the top of a business organization. However, it is important to remember that leadership can be exercised by people at different levels of the organizational hierarchy.
What do leaders do? The key tasks of top leadership in a business include: Being clear about what change is required Turning ideas into action points and motivate others to act on them Winning commitment based on honest, realistic, two-way discussion Creating a climate of learning, so people know it is safe to make mistakes Keeping going persistence is vital Learning from experiences and mistakes A key leadership role in any business is that of the MD (Managing Director) or CEO (Chief Executive Officer). In addition to the above, the leadership tasks of the MD/CEO include: Creating the vision, based on an understanding of SWOT Forming the team and a structure that will help achieve business goals Deciding key business and personnel policies Managing rewards and discipline Strategic leadership Strategic leaders are the people who influence or control the corporate strategy of a business Often personally identified with the strategy Occurs both in small firms (e.g. the founder) and large corporates