Introduction to Musafir Business Portal

Musafir.com is a premium-experience travel website. We offer flights to over 3,000 destinations around the world on over 270
airlines, with much more to come.
We have access to chec the !tatus of "ll booing done b# Musafir portal b# $ustomer. Musafir %usiness is a speciali&ed travel
service for organi&ations from Musafir.com. 'ver (,000 organi&ations use Musafir %usiness to manage their travel ever# da#, and now
#ou can too) *r# Musafir %usiness for free or tal to our +elationship Managers on ,ndia - .00 3000 -0-0
/ogin to Musafir %usiness portal
0eed to login with #our credentials.
1ou will be able to view all the reference $ode details after login page.
1ou can chec the customer2s details through reference code.
$hec $ustomer details in Musafir portal
3ver# customer who boos an# transaction 45light, 6otel, 5light 7 6otel, 8isa9 will get a reference code generated b# default. We
need to chec the details through reference code. 'nce #ou enter reference code will displa# his transaction
,f customer is not having reference no. still we can chec with other option lie *raveler name, 3mail address, $ontact number 3tc:
$reate or "dd reference.
,f customer is not having an# reference no. of Musafir and need visa we need to create reference code for him.
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Click to add service
5light %ooing.
3nter the sector for customer and date of travel with *ravelers ;etails.
$omplete /ist of flight available for the sector will be displa#ed.
$ustomer can customi&e trip as
per his choice b# selecting filters
$ustomer can select an# flight from the list he needs to clic boo
button to chec return flight. 'r can clic <or see round trip flights=
!election of +ound trip 5light
0ote> ,n Musafir.com, flight combination on "ir ,ndia ? @et "irwa#s4A;! $arrier9 for roundtrip flight is not possible. $ustomer can boo roundtrip
flight in case of A;! in same airline. %ut he can select different airline in case of /$$2s 4Ao "ir, ,ndigo, !pice@et9.
'nce the search is complete, $ustomer can clic on boo to proceed with booing.
0ote >- ,n $ase of 5light %ooing $$ agent will inform customer to boo online "ssistance will be provided to him. 'nl# in case customer is
unable to boo online $$ agent will bloc ticet for customer through "madeus or /$$ "irline. "nd will collect pa#ment through Ba#ment lin
*"* 4- hour9
8isa Brocess
8isa !cript
;ocument verification.
5ollow-up
Ba#ment options
5inal pa#ment
close call with thans and details of visa
5resh des.
$ancelation of booing "nd rebooing.
$reate or "dd reference.
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