The art of successful job hunting. 01462 443072 community@nhc.ac.uk 2014/15 2 | T4E - Courses for the unemployed Courses for the unemployed - T4E | 3 With unemployment in Hertfordshire and Bedfordshire remaining high and the road to economic recovery long and slow, North Hertfordshire College has put together a range of programmes and support that will help you to get back into work quickly. These programmes are offered throughout the year and have been designed with local employment needs in mind. They offer a combination of training and support that include vocational skills, employability skills and mentoring from qualified and experienced Employment Advisers. You will be able to access our job matching service which provides links to traineeships, apprenticeships and local employment opportunities. You will have access to guaranteed interviews with employers who are recruiting or are providing work placements. And will receive on-going feedback and support to aid you with your job search. This combination has a proven track record of success and we look forward to welcoming you on to one of our programmes. Take the first step to find out more: Call us to book a place on one of our information sessions. These are available at the Goldsmith Centre for Business in Letchworth, and at our In Town Training and Recruitment Centres in Stevenage and Hitchin - 01462 437493 Call in to our Centres: InTown Training Stevenage Unit 1, Forum Court, 28 The Forum, Stevenage, SG1 1EH InTown Training Hitchin 126 Queen Street, Hitchin, SG4 9TH WELCOME 4 | T4E - Courses for the unemployed 3 Welcome/Introduction 5 Helping you to find/get that job 6 How we can help you to find/get that job 8 Vocational Training Programmes:- - Accounting and Bookkeeping - Business and Administration - Business start-up and Business Enterprise - Brush up on skills - Maths and English - Customer Service - Health and Social Care - First Aid - Food, Health and Safety - Hospitality - IT and Computing Skills - Online Training 18 Online Training: Food Safety /IT/ Enterprise/ Managing your finances/ Health and wellbeing / Environmental awareness and many more. 19 Graduate and Professional programmes 20 Reach for Success 22 Returners For those returning after a career break 23 Sales and Marketing 24 Workshops 25 Volunteering 26 Kickstart and Traineeships 28 Information 29 How to find us CONTENTS Courses for the unemployed - T4E | 5 HELPI NG YOU TO FI ND THAT JOB Joining one of our programmes will not only give you the vocational skills and qualifications you need for your chosen career but will also provide you with training and support from one of our qualified employment advisers. Throughout your training you will be allocated a personal Employment Adviser who will help you identify appropriate training and who will work with you to find vacancies that match your skills and improve your application techniques to increase your chances of success. HELPI NG YOU TO GET THAT JOB 3 day programme designed to update and equip you with the skills to get that job. Determine and assess your personal strengths, skills and attributes Market yourself effectively Determine the most effective style of CV and formulate content for producing your own high quality CV and personal profiles Understand current recruitment practices including on-line applications and interview techniques Identify and make successful job applications Mentoring support, networking and staying motivated 6 | T4E - Courses for the unemployed HOW WE HELP YOU TO FI ND THAT JOB Courses for the unemployed - T4E | 7 8 | T4E - Courses for the unemployed ACCOUNTI NG AND BOOKKEEPI NG AAT Level 2 Award in Computerised Accounts This course helps the learner to create accounts, process information, correct errors and produce management reports using Sage computerised account packages. Entry requirements: An understanding of manual accounts (double entry), together with a sound educational background in maths, English and keyboard skills. Duration: 7 days Vocational Training Programmes Courses for the unemployed - T4E | 9 BUSI NESS AND ADMI NI STRATI ON Start Up in Business & Self Employment This modular short course covers the key issues for new business owners from marketing and sales to finance and legal requirements. Topics include the entrepreneurial mind-set, market research and the importance of cash flow. Its ideal if youre starting a new business venture or you just want to know more about the process. Duration: Up to 6 weeks 3 days per week Business Administration Level 2 Gain a certificate for skills you can use in any office environment and increase your potential for working in an administrative role. Topics covered include document production, handling telephone calls, diary systems, working effectively in a business environment and communicating effectively. Duration: 3 weeks 2 days per week 10 | T4E - Courses for the unemployed BUSI NESS START- UP AND BUSI NESS ENTERPRI SE Could you be your own boss? Would you like to work from home? Are you considering becoming self-employed? Discover You Find out what it is like to work for yourself or as part of a team and how to generate a business idea. This programme will develop your confidence, organisational, team work and presentational skills. Duration 6 weeks - 2 days per week Adult Enterprise Have you ever thought of running your own business? Do you have an idea that you think could turn into a business venture? Do you have a talent that you wish to capitalise on? We have a range of programmes that not only help you do this but also award you with a qualification and we can offer you the support and guidance about setting up your business. Topics include: Generating a business idea Writing a business plan Running a business from home Legal and finance requirements Market trading Marketing your business Launcher School for start ups Need money to start a business? Find out more about Launcher through our Adult Enterprise service. Duration Various (modular provision) Courses for the unemployed - T4E | 11 BRUSH UP YOUR SKI LLS MATHS AND ENGLI SH English and maths are essential for everyday living and to help you to thrive in todays workplace. These short courses will assess your current skills level, brush up those skills you may have forgotten and get you started towards gaining a maths or English qualification Write for Success - Brush up English skills needed to make successful work applications and for use in todays workplace Every Penny Counts - Ensure your numeracy skills are helping you manage your money effectively. Includes calculating the best deals to ensure you make savings, understand everyday income and costs and top tips on money management Duration5 weeks 2 hours a week 5 weeks 2 hours a week 12 | T4E - Courses for the unemployed CUSTOMER SERVI CE Customer Service in Retail and Hospitality Level 1 This programme is useful for anyone wishing to work in a customer facing environment. The qualification includes developing methods to engage customers, meeting customer needs through knowledge of products or services, selling, service and exceeding customer expectations. Progression Gaining regular experience of contact with customers will increase your skills further. Find out how we can support you to gain experience through a customer facing work placement that will enhance your skills further. Customers interested in working in hospitality may also be interested in the Hospitality Programme incorporating Food Safety and Barista training. Duration: 2 weeks - 2 -3 days Courses for the unemployed - T4E | 13 HEALTH AND SOCI AL CARE An Introduction to Working in the Care Sector - Level 1 This course looks at the role of the care worker and the principles of working in care. You will develop an understanding of the responsibilities for caring for vulnerable adults in the care environment; equality and diversity, safeguarding, first aid and manual handling. You will also look at personal career progression to support you into a role within the sector.
You will also look at personal career progression to support you into a role within the sector. Progression At the end of the course your Employment Adviser will link you into local care organisations who are currently recruiting. It is advisable to also undertake a First Aid qualification and a Health and Safety qualification (lifting people). Duration: 6 weeks - 1 day per week 14 | T4E - Courses for the unemployed FI RST AI D First Aid First Aid is one of the most practical life skills an individual can learn. It is vital for the home, and workplace to provide a safe environment for family friends and colleagues. Raise your awareness of first aid and personal safety, increase your skills and enhance your CV. This programme covers initial emergency first aid procedures and processes. Duration: 2 days Courses for the unemployed - T4E | 15 FOOD, HEALTH AND SAFETY Food Safety Essential for working in an environment serving food. Topics include: Bugs and bacteria Contaminants in food Keeping food safe Kitchen layout Cleaning and disinfecting Food safety and the law Health and Safety A 2 day programme covering aspects of health and safety in the workplace including: Current legislation Lifting safely Health and safety awareness Working safely Duration: 2 days 16 | T4E - Courses for the unemployed HOSPI TALI TY Working in the Hospitality Industry This modular programme incorporates elements of study required to understand and work in the hospitality sector. Modules include: Food safety Level 1 or Level 2 Barista training - how to make the perfect cappuccino Customer Skills Understanding the importance of providing exceptional customer service within a hospitality environment Duration 4 weeks - 2 days per week Courses for the unemployed - T4E | 17 I T AND COMPUTER TRAI NI NG Essential Computer Skills If you have little or no experience of using a computer our Get Ahead in IT (Entry 3) course will guide you through computer basics and as well as looking at software such as word processing, the internet and email. You will need to complete two mandatory units and gain four credits. At the end of the course you will have achieved a City and Guilds Entry Level 3 Award for IT Users qualification which will allow you to progress to level 1 if you wish to. Duration: 10 weeks- 1 day per week Improvers Computer Skills If you are able to use a computer and everyday software such as email, but wish to develop your skills further our Get Ahead in IT (Level 1) course will help you do this. You will need to complete a mandatory unit and gain nine credits after which you will achieve a City and Guilds Level 1 Award for IT Users qualification. Duration: 5 weeks - 2 days per week 18 | T4E - Courses for the unemployed ONLI NE TRAI NI NG New online courses now available at: In Town Training and Recruitment Centres in Stevenage Day: Monday afternoon In TownTraining and Recruitment Centre in Hitchin Day: Wednesday afternoon Courses: Healthy Living (Level 1 and Level 2 available) - 15-20 hours Safety on the Internet - 15-20 hours Managing Personal Finance- 15-20 hours Environment Sustainability- 10 hours Food Safety (Level 1 and Level 2 available) - 10 hours Health and Safety- 10 hours Courses for the unemployed - T4E | 19 GRADUATE AND PROFESSI ONAL Graduate and Professional Programme This programme is aimed at supporting graduates and professionals find employment. You will gain a Level 2 Team Leader as well as advice and support on marketing yourself effectively to gain employment Topics include: Enterprise in work or as a business Marketing yourself to an employer Effective use of social media Networking opportunities through Buzz network Briefing a team Giving a presentation Motivating others Leading a team Stress and pressure at work Duration 5 weeks - 2 days per week Inspire for Work This peer-to-peer support group is aimed at mature experienced jobseekers. Using the maxim If you always do what youve always done, youll always get what youve always got, it is designed to educate, motivate and inspire attendees to employment success in surprising directions. Duration 6 weeks - 1 day per week 20 | T4E - Courses for the unemployed REACH FOR SUCCESS This programme is designed to support adults and young people with disabilities and long term health issues plan their return to work. In particular, this programme will benefit those experiencing changes in their circumstances and who are now actively seeking employment The programme is designed to build confidence, stamina and awareness of local opportunities and help to plan a route back into employment. The initial phase is a core element offered 1 day a week for 6 weeks that covers three core aspects: 1. What opportunities are available and will they be right for me? Information and awareness of a range of local opportunities that include training, volunteering, employment and setting up your own business 2. Developing your personal career and employment plan Working with your personal employment adviser you will be supported to discover and develop your skills and abilities, determine your personal goals and aspirations and identify techniques and support that will help to minimise constraints any barriers you may face Courses for the unemployed - T4E | 21 3. Update your personal skills toolkit including: Computer skills and on-line job search Confidence to network Developing your CV Interview and presentation skills As your confidence and awareness grows, you will be encouraged to progress and access additional programmes and activities that may include; Additional training and qualifications Supported job search activities and network clubs Volunteering Business start-up support. 22 | T4E - Courses for the unemployed If you are currently returning from a career break after raising a family or caring for a relative then this programme is for you. Topics include: Assessing and identifying personal skills Career planning Confidence and assertiveness Communication and Presentation skills Team work Time management CV and Personal profiles Interview techniques Duration 5 weeks - 2 days per week mornings/school hours RETURNERS Courses for the unemployed - T4E | 23 SALES AND MARKETI NG A sound knowledge in sales and marketing will add value to any job and any employer. Alongside this there are many employment opportunities currently available in this area of work with examples such as sales rep, retail, telesales, marketing and customer service. Topics covered include: Careers and employment opportunities in Sales and Marketing Effective communication Marketing methods Understanding your customer needs Making a successful pitch Closing a sale Duration: 3 days 24 | T4E - Courses for the unemployed WORKSHOPS Learning Lounge Workshops: Learning Lounge Workshops offer access facilities and support from one of our Employment advisers. Drop in workshop available every week where you can: Register with Universal Job Match Update your CV Apply online for vacancies Access computers for job search related activities Undertake on line training courses Access training and support to start your own business Seek advice on training and support available to help you into employment Contact 01462 443072 to find out when these are available or call into In Town Training Stevenage or In Town Training Hitchin. Courses for the unemployed - T4E | 25 Volunteering can help you gain experience and up to date contacts that will enhance your chances to find employment. Find out about volunteering and apply for volunteering roles. You can also complete a Level 1 ASDAN community volunteering qualification. Short courses for volunteers are available through our volunteers and community makers programme. Contact us for more details. Find out about volunteering and apply for volunteering jobs and roles Community volunteering. Level 1 Qualification VOLUNTEERI NG 26 | T4E - Courses for the unemployed GET THAT JOB - KI CKSTART PROGRAMMES DESI GNED FOR YOUNG PEOPLE BETWEEN 1 6 - 24 If you are looking for work you are able to access all of the training programmes offered in this booklet. Additionally you will be provided with tailored support designed to support you and help you to access employment, apprenticeships and training. These follow 3 key routes: Kickstart You will be assigned to a personal Employment Adviser who will offer mentoring and support designed to aid you through the critical elements of successfully gaining employment. This includes support with application forms, creating a professional on line presence, pitching your CV on Youtube and interview practice Other training you may be encouraged to consider includes: Get that Job programme Returners suitable for young parents Effective use of social media On line training packages Vocational training Professional and Graduate programme for those with high level qualifications Courses for the unemployed - T4E | 27 1. Kickstart your Business Focusing on generating and assessing your business idea you can consider options such as market trading and on line businesses. You can also access loans via Launcher which provide loans that will help you to get off benefits and into business. 2. Kick start your Apprenticeship Register and ensure high quality application on AV online Tailored support with applications for current apprenticeship vacancies Access to Traineeships: Traineeships offer a route to employment. You will undertake work experience that is usually around 8 weeks and is with an employer that is considering taking on an apprentice or a new employee. These bespoke programmes are designed with the employer and alongside the placement include maths and English qualifications, employment skills and essential components of vocational training. At the end of the work experience, you will be guaranteed an interview and reference from your work employer and it is hope that this will aid your progression into employment or into an apprenticeship KI CKSTART AND TRAI NEESHI PS 28 | T4E - Courses for the unemployed All the courses in this brochure are available FREE if you are on JSA ESA or claiming any other benefits. As part of the support available you will also be required to review your progress with finding and making job applications. This would normally be once a week. COURSE PRI CES: The latest prices for T4E courses are as follows: Get That Job: Includes CV compilation and Employment support 80 Bus Admin 125 Care - Health & Social Care and childcare 125 Food Hygiene 125 Health & Safety 125 First Aid 125 Customer Service 80 Get Ahead in IT 80 Sage 210 On line courses offered 50 I NFORMATI ON Courses for the unemployed - T4E | 29 HOW TO FI ND US Stevenage Unit 1, Forum Court, 28 The Forum, Stevenage, SG1 1EH Hitchin 126 Queen Street, Hitchin, Herts, SG4 9TH
intowntraining&recruitment Telephone: 01462 443072 Email: community@nhc.ac.uk Part of North Hertfordshire College Information also available via College main centres and Central enquiries team - 01462 424242 / enquiries@nhc.ac.uk or visiting our main centres in Stevenage, Letchworth and Hitchin.