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ON UN1VERS
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COURSE OUTLINE
SUMMER QUARTER 2011
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ORGANIZATIONAL COMMUNICATIONS
EM 13A PROG RA
Chapter . Final Exam
No. Q. No.
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5. ' . 4
6
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12 '
. ' 1 3
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15
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V
Chapter Heading
Introduction to Communication
"The Environment: Business Organizations and
Channels
*
The Communicator: Objectives and Credibility
The Audience: Motivation
The Message: Structure
:
The Response: Feedback
Nonverbal Communication .
Structuring a Presentation. .
Visual Aids
-Holding Meetings and Answering Questions
Job^SearchCommunication - - . * . ' .
i

* *
i
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Recommended Text Book: :
* . -* ' -
* * * *
. . Business Communications: Strategy and Skill; 7
l h
Edition
\ by Mary Munter: Prentice-Hall International
W 1
. Final Examination Question Paper
- ~ z = z = i ,, . i , . , , , . . . - z e s . rr . i^. as a=s - L' -
1
. . - i
; / ' a DISTRIBUTION OF MARKS
V ' Internal Sessional Evaluation External Eval.
4 *
*
'Assignment a/
Project '. .
*
' Quizzes
*
Class Parti.
Attendance -
Mkl-Term
Test
Total '
' Sessional

Terminal
Exam

Final
' Evaluation
* *
10 i 5 GO \ 50 . ;
*
r
t oo \
>Requrretl: 7 Review Questions ouf cf 11
TON UN SBTY
COURSE OUTLINE
FALL QUARTER 2011
Sr. Chapter Final Exam Chapter Headinq
No. No. Q. No.
*
t t
1. 1 1
*
Introduction to Communication
2. 2 2 The Environment: Business Organizations and
Channels
3. 3 3 The Communicator: Objectives and Credibility
4. 4 ' 4 The Audience: Motivation
5. 5 . 5 The Message:. Structure
6. 6 6 The Response: Feedback
7. 11 7 Nonverbal Communication
8. 12 8 Structuring a Presentation
9. 13 9 Visual Aids
10. 14 . 10 Holding Meetings and Answering Questions
11. 15 11 Job-Search Communication
Recommended Text Book:
Business Communications: Strategy and Skill; 7 Edition
by Mary Munter: Prentice-Hall international
Final Examination Question Paper . Required: 7 Review Questions out of 11
J i DISTRIBUTION OF MARKS
Internal Sessional Evaluation External Eva).
Assignments/
Project
*
Quizzes Class Parti.
Attendance
Mid-Term
Test
Total j
Sessional
Terminal
Exam
f i nal
Evaluation
10 ' i
1
i
5 25 . 50 50 100
rh *l nt i Uni Uf f f i l y
SSTON
UNIVERSITY
TEEMINAI
EXAMINATION
^^s-nz-z^* St u d e n t Na me :
I sl amabad Kohat - Pes hawar - Lahor e
Re g. N:_
Course Code:
Course Title:
Program:
Quarter:
Organizational Communics
Executive MBA/MBA (Eve
Summer 2011
I B
)
Tliis is a t hree- hour exami nat i on and consists of review questions only.
You may at t empt not mor e t han seven review questions.
Q.1 a) Define communication and explain its main points.
b) Write a note on (he Psychological Barriers to Communication.
Write notes on any THREE of the following;
a. Formal Organization Structure
b. Informal Goals
c. International Communication
d. Nondiscriminatory Communication
e. Directional Flow
Q.3 a) Write a note on the four styles of communication.
b) What is meant by Credibility? What factors affect Credibility? Explain.
QA Write a note on the Four C' s Model of Personality Traits.
Q.5 What are the guidelines for effective thinking? Explain.
Q.6 Describethe SARAS Method of speed reading.
Q.7 Discuss the Elements of Nonverbal Communication.
Q.8 Explain in detail the three guidelines for structuring a presentation.
Q.9 Write a note on the Classification of Visual Aids.
Q.'IO Explain the Task Functions and the Process Functions performed by the chair of a meeting.
Q.l 1 What is Self Analysis? Describe its various components.
1 T V
. ' . . " " - TERMINAL
. . . EXAMINATION
& . Mlawab&d - Kohai - Ps!awr- Lahor e
:
.- -
**** Student Name: . : Rg, No:
. 1 *
: Course Code: MG 442
Course. Title: . Organizational Comtnunication
; Program: Executive MBA7 MBA (Evening)
Quarter: . Winter 2011
iThis is a t hr ee- hour ex&ininaiion ad consists of a-^viw questions ouly
j You may a t t c mpt not mor e t han seven review questions**
:Q.l a) Dfefine communication and explain its main points.
.
!
b) Write a note on the Psychological Barriers to Coronumicalion.
jQ.2 Write notes on any THREE of the following: v '
:
' *
1
| . Formal Organization Structure *.
ii. International Communication
iit. Nondiscriminatory Communication .
vv. Directional Flow . .-. -
v. Channels of Communication
. i Q.3 What is. meant by Credibility? What factors affect Credibility'/ Explain.
*
1
1 ' J i
" Q. 4 Describe the Four C' s Model of Personality Traits.
* * . - -
' "-\ Q.5 What are the guidelines for effective structuring? Explain. /
7 K - # ;>*
* * * * t
Q. 6 Do you think feedback skills are important in communication? Describe the factors involved in
. * (i) Giving Feedback (ii) Receiving Feedback. " .
Q.7
:
Discuss the Elements of Nonverbal Communication.

' I: Q.8. Write short notes on the following:
a| i . Manuscript Speech
/ -r Impromptu Speaki ng.
" " iii. Team Presentations -
*. Q.9
:
Write a note on t he Classification of Visual Aids/.- ; ;
| Q.10 Explain the task functions and process functions of the chair of a meeting.
-
!
- . *
. Q. l ] Write a one-page Resume of your own in accordance with the guidelines for writing an effectiv
resume. .
f
r

. 1
* 1

I-
%&ws^' Stodent Name:
SAMINAITON
*****
Keg. *
..Course Code:
Coarse Title:
Program:
MG4 4 3 9 ' " ;..
/Organisational CoimramaiicaMon
' Executive MBA / MBA- (Even5ng)
Spring 2011" ' '
*
This is a thrcfe-hour exami nat i on and consists of review questions only-
-
:
s
You may at t empt not mor e fhm seven review questions^
- . * . . - - -
. Q. I a)" Define communication and explain itsmain points.- :
b) Write a note on the Physical and Semantic Barriers to Communication.
Q.2 .Write notes on any THREE of the following:
a. informal Organization Structure
; . b. Formal Goals
c. . International Communication
, d. Nondiscriminatory Communication
"' e. Channels of Communication
Q.3 What is meant by Credibility? What factors affect. Credibility? Explain.
* i 1
* * M * T *

, Q. 4 Describe briefly the various .techniques that may be used tomotivate the audience,
Q.S What are the guidelines for effective thinking? Explain.
(j. 6 Explain the. guidelines for effective listening.
- :
Q.7 Discuss the Elements of Nonverbal Communication.
v Q.8
d
Q. 9
Q: i 0

i
1-
Q.ll
i
Explain the three guidelines for structuring a presentation, particularly describing how you may
make your main ideas stand out. - ;.
Write a note on the Classification of Visual Aids.
Write short notes on the following;
i. Panel Discussions
H. Medi a Interviews
Write a oue-p'age Resttme of your own i n accordatice with the guidelines for writing an' effective '
resume.

Statkmt Name:
UNAL
EXAMINATION
I sl amabad - Kafaat - Peshawar - Lahor e

K. No*
i f
Course Code:
Course Title:
*
Program:.
Quarter: ..
MG4439
Organizational Communication
Executive MBA / MBA (Evening)
mm 2010.
This is a t hr ee- hour cxaminaiaom and consists of review questions only.
You may at t empt - hot mor e t han seven; review questions. -.
TI *. #
i ' . - .
Q. l a) Define communication and explain its main poi nt s. . .
b) Write a note on the Theories of Communication. .
Q4
Write notes on any THREE of the following:
a. Informal Organization Structure
b. Electronic Communication
c. International Communication
d. Nondiscriminatory Communication
e. Directional Flow
Q.3 . What is meant by Credibility? What factors affect Credibility? Explain.
Q.4
r i
!
.-> '
Q..5
Explain Masl ow' s Theory and Herzberg' s Research and show how these may be used to motivate
your audience. ' * " . . :
* ' 4
What are t he guidelines for effective thinking? Explain*.. .
Q.6 ' Write a note on the SARAS Method of speed reading. * .
Q.7 Discuss the Elements of Nonverbal Communication.- .
Q.8 What are the guidelines for structuring a presentation? Explain.
Q;9 Write a note on die Classification of Visual Aids.
Q.10 Explain the task functions and process functions of the chair of a meeting.
*
Q.Yl Write a one-page Resume of your own in accordance with the guidelines for writing an effective
resume. -, . ' '
(J
.1
10
. '.UNIVEIISITY .
t " - ' I s l a ma b a d
Course Code
Cowse Title;
Programs *
. Lahore
TERMINA1
Peshawar
MG 4439
Organizational Communication
Executive MBA/MBA (Evening)
Summer-2010
:
' FilisaSab;^
1
I I
* .1
<
Thi s is a t hr ee- hour exami nat i on and consists of review question*; only.
You may at t empt not mor e t han seven review questions,

. Q. l a) Define communication and explain its main points.
b) Explain the six reasons for the importance of communication in organizations.'.
* W
* 4 m m
Q.2 Write notes on any THREE of the following:
a / Informal Organization Structure
b . Formal Goals
c . International Communication
cj. Nondiscriminatory Communication
e. Communication Channels .
I
1 *
Q.3 What is meant by Credibility? What factors affect Credibility? Explain.
* . U ' " i
. .
Q.4 . Wr i t e a note on the Audience Inventory. -.
*
Q.5 What are the guidelines for effective structuring? Explain.
- -
Q. 6 Write. as note on the SARAS Method of speed reading.
** * ** *
M * ' * " * I *
i .
I fc
m m
Q. 7 X>iscuss the Elements of Nonverbal Communication. .'!
Q. 8 Explain the three steps' involved i n making your main ideas stand out. .
* * ,
Q. 9 . Write a note on the Classification of Visual Aids.
* .
* ^ _ "
w
. i - " * - ,
Q. 10 Write a note on any ONE of the following:' '
*L-,Question-and-Ans\ver Sessions
ii. Medi a Interviews . ... .
1
'
Q. l 1 Write a one-page Resume of your own "in'accordance with the guidelines for writing an. effective
resume. .
.1
4
1
1
l
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