Welcome to Unitrends | Pre-Installation Preparation Kit

Step 1: Provide the information required to begin your Installation.

The first step in preparing for your upcoming Installation is for you to answer a few simple questions
about your environment and your personal preferences.
The below requested information is necessary to make it easy for you and your Unitrends Installation
Engineer to go through the installation painlessly and without surprises. Please take a few minutes and
complete the below questionnaire to provide the information needed to scheduled your installation.
Who will be your Installation Project Leader?

This person in your company will be our primary contact for installation activity scheduling, information
collection, information dissemination and issue resolution. This person should have access to the
appropriate business units, departments, support organizations, systems and network administration
teams that will be critical to completing your installation.
Name DARIAN RAAD
Company Name CFW INDUSTRIES (PTY) LTD
Address 3 PARIN ROAD, PAROW INDUSTRIA, CAPE TOWN
Business Phone +27219318331
Cell Phone (optional)
Email address DARIAN@CFW.CO.ZA

Please Provide Your Static IP Address?
IP Address(s) for your system 10.3.0.118
IP Address(s) of DNS Servers 10.1.0.19
IP Address(s) of Gateways 10.1.0.2
Subnet Mask(s) 255.255.255.0
Appliance Host Name srvweb1
Appliance Asset Number 50432

Email Alert Setup?

Please provide the name and/or IP address of the email server to be used for reports, alerts, and
licensing communication. Example: exchange.unitrends.com. Please note that it may be necessary to
ask the mail server administrator to allow the system (by name or IP address) to send emails and use the
mail server as a relay.
Email server short name srvxch1
Email server full name srvxch1.cfwct.co.za
Email server IP address 10.1.0.209



Please Provide Information about your Vault?
Vault Short Name CPTNAS
Vault Full Name CPTNAS.cfwct.co.za
Vault IP Address 10.1.0.252

A Unitrends Installation Engineer will assist you in setting up your clients, via this process you will be
trained so that you can set up as many additional clients as is needed in your environment. Please
provide the following information pertaining to the client that will be registered to the Unitrends
system:
Client
Short
Name
Client Fully
Qualified Name
IP Address
Operati
ng
System
Exchange
, SQL, or
both
If
Windows
, is it a
Dynamic
Disk?
Cluster
?
Virtual
or
Physical
?
robozy robozy.cfwct.co.za 10.1.0.125 Window
s 8
- No No Physical
wrk-it04 wrk-it04.cfwct.co.za 10.1.0.124 Window
s 7
- No No Physical
wrk-it05 wrk-it05.cfwct.co.za 10.1.0.123 Window
s 7
- No No Physical
wrk-
dw22
wrk-
dw22.cfwct.co.za
10.1.0.203 Window
s XP
- No No Physical
WRK-
LAPVOS0
2
WRK-
LAPVOS02.cfwct.co.z
a
10.1.0.69 Window
s 8
- No No Physical
WRK-
LAT05
WRK-
LAT05.cfwct.co.za
10.1.0.111 Window
s 7
- No No Physical
WRK-
ED01
WRK-
ED01.cfwct.co.za
10.1.0.223 Window
s 7
- No No Physical
WRK-
HR04
WRK-
HR04.cfwct.co.za
10.1.0.66 Window
s XP
- No No Physical
WRK-
DW06
WRK-
DW06.cfwct.co.za
10.1.0.52 Window
s XP
- No No Physical
WRK-
DELLOPTI
05
WRK-
DELLOPTI05.cfwct.co
.za
10.1.0.107 Window
s XP
- No No Physical
Figure 1 insert 1 client for SureStart, 10 for SureCare, 25 for SureComplete

Step 2: Complete the Installation Set-up and Training Prerequisites
The second step in preparing for your upcoming Installation is for you to compete the below listed
prerequisites. ALL of these prerequisites must be completed prior to scheduling your Installation
Service:
Prerequisites:
1. Review the Unitrends Site Preparation Guide to validate the following for your new appliance:
Space and Clearance Requirements
Load Bearing (weight) Requirements
Power Requirements
Cooling and Environmental Requirements
Configuration Requirements
2. Make sure your appliance is racked and connected to the network.
3. A KVM connection (or a monitor, keyboard, mouse) will simplify the installation process. This
can also be accomplished via a notebook or PC connected by crossover cable link as detailed in
the Quick Start guide.
4. Configure your firewall to allow the unit to access outbound connections on port 21, 22, and
222. This will allow the unit to go to the internet and retrieve updates, as well as allow our
support agents to access a tunnel should you need support.
5. If you are already familiar with Unitrends solutions, please boot the system and run through the
Set-up Wizard (View Video: Configuring the Unitrends system with the Setup Wizard. Windows
agents will be pushed through the User Interface while running the wizard.
6. Please download agents for your non-Windows servers prior to the install. These may be
downloaded from http://www.unitrends.com/support/customer-care-center/latest-agent-
releases.html . Select Latest Agent Releases and then click on the Release number
corresponding to the OS agents desired.
7. If you are configuring a cross-vaulting environment, please have an estimate of the amount of
data you will be vaulting from each location. This is required for proper setup of your systems.
8. Unitrends has produced some technical training videos to help you become acquainted with our
product. Please take the time to review the following selected Training Videos.
Configuring the Unitrends system with the Setup Wizard

Best Practices and Strategies for Backup

Best Practices and Strategies for Archiving

Best Practices and Strategies for Replication (optional)


Note: The following Video Tutorials are required if you are interested in understanding the usage and
functionality of Bare Metal. If you would like to perform Bare Metal restore testing during your
installation, please watch these videos:
Bare Metal Restore Part 1

Bare Metal Restore Part 2

Creating the Bare Metal Boot CD

Adding Additional Drivers for Bare Metal Recovery



Unitrends | More Information

Customer Portal: http://unitrends.force.com/
Training Videos: http://www.unitrends.com/support/customer-care-center/video-tutorials.html
Knowledge Base: http://support.unitrends.com/ikm/
Support Forums: http://www.unitrends.com/forum/forum.php
Contact us at: support@unitrends.com

Step 3: Print this information for your records.

Step 4: Return your completed Pre-Installation Prep Kit