DOUGLAS E. BUSH rhythym61@yahoo.

com
16309 N.E. 63rd St. 503-939-1782 (cellular)
Vancouver, WA. 98682 360-944-1011 (residence)

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OBJECTIVE

To lead the staff of a dynamic organization which has a need for an experienced professional, where growth,
challenge, creativity, performance, and customer / community service are fundamental principles

SUMMARY OF QUALIFICATIONS

Dynamic senior executive with documented ability to build exceptional market performance improvements
through leadership and development of high-quality teams. Proven record delivering strong results in sales
growth, profitability, market penetration, new business development, and account management. Strategic thinker
with hands on approach to leading and coaching. Dedicated to success by identifying individual employee and
manager strengths to help maintain and build the human resource foundation within a solid company.
Documented background with combined expertise in:

* Strategic Business Alliances * Market Penetration * Major Contract Negotiations

* Cross-functional Management * Strategic Planning * Metrics Management
* Executive recruiting * Change Management * Technical Applications
* Team Development & Leadership * Employee motivation * Tactical Planning

PROFESSIONAL OVERVIEW

18 years of Management Experience to include:

General Manager / Area Training Manager

Management Development, Accountability, Recruiting, Profit and Loss Analysis, Budgeting,
Training, Employee Appraisals, and Sales Marketing.

Market Training Manager

Management Recruiting
Quality Assurance Training
Human Resource Experience / Salary Administration
Experience with Manager / Employee placement and testing
Extensive Profit and Loss analysis experience (18 years)

9 years of Sales / Management Expertise to include:

Training, Implementation, Contract Negotiation

Strategic Negotiations with Executive Level Managers ( CEO -CFO-CIO)
Proficient with Power Point Presentations
Knowledge of the Human Resource best practices
Experience with recruiting volunteers
Experience with business networking to help improve market presence
Professional Education in the areas of Sales / Marketing and Human Resource Practices
2004 - Present MICROS Systems Senior Sales Executive

Responsible for sales growth and revenue increases within the largest territory of the Portland
District Market. Specifically developing the Healthcare and Retirement Center vertical markets.
Solid understanding of Resident Services, Food and Beverage Operations and Concierge
Services. Currently consulting with 4 regionally recognized Retirement Center Groups and also
4 major Hospitals Groups.
* FY 2007- 102% of quota. * FY 2008- 122% of quota.
Established a comprehensive training and mentoring program for new sales executives.
Have prospected and successfully captured new business within various multi-unit regional
accounts. Account Manager for: Health Care Concepts, Leisure and Entertainment Concepts,
RES 3700, 9700 and e7 Sales. Experience with: Conceptual Selling, SPIN Selling and C-Level
Client Negotiation. Currently responsible for 75 + accounts- ( sites)

2002-2004 Jadeon Inc. P.O.S. Territory Manager

Successfully established a new district office for Jadeon in the Portland Oregon Market.
Primary responsibility was to establish a sales team that could increase sales and revenue growth
within the new market for Jadeon by acquiring market share beyond that of previous dealer.
Responsibilities Included: Aloha Product Training, Sales, Operations, Customer Service, and
Administration. Managed 30-40 sites.

1998.2002 Midwest P.O.S. Solutions Territory Manager

Sales and Revenue Growth for Central and Northern Indiana

1994.1998 Steak and Ale Restaurant Corp. General Manager- Market Training Manager
Responsible for all human resource functions for a staff of 60 employees and 5 direct reports.
Company Recognition for top performance- Sales Growth- Employee Retention

1985.1994 General Mills Restaurant Corp. General Manager – Training Manager

Developed management and employee practices to adhere to company policies.
Attained company recognition for reducing employee turnover and increasing profits.
Reputation for solid store operations, ne location openings, market development

EDUCATION OVERVIEW

Lawrence North High School - Graduate – 1979

Indiana University – Bloomington / Indianapolis In. - 1979-1982 Associates

AFFILIATIONS

10 years- Coaching various basketball and baseball teams

Mount Hood Community College – Business Advisory Board
Accomplishments- Awards
* Silver Club Award - MICROS 2007
* Gold Club Award - MICROS 2008
Awards received for increased sales and profits in regional territories I have managed.
* Company recognition for reducing employee turnover through proper Human Resource practices.
* Increased Sales and Revenue recognition for business units that I have managed.