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LESSON 5: UNIT II

INTRODUCTION TO
COMPENSATION, REWARDS, WAGE
LEVELS AND WAGE STRUCTURES

Learning Objective Salary refers to the earnings of employees whose pay is calcu-
COMPENSATITION MANAGEMENT

• To further understand the concept of Compensation and lated on a weekly, bi-weekly, semi-monthly, or monthly basis.
Reward Commissions
• To understand Methods of Compensation Sales commission plans vary greatly from company to company,
• To know the concept of Wage Level and Wage Rate but are generally based on the dollar amount of sales made
during a payroll period. Commission income is considered the
• To understand the concept of Wage Structure
same as wages or salaries for withholding and reporting
• Determinants of the wage structure purposes. Commissions are usually computed on a certain
Introduction percentage or commission rate.
It is extremely important to have a well-designed compensation Some commissioned employees may not be exempt from the
system. A properly planned and administered’ salary system is minimum wage requirement. The employer must determine the
one of the most important aspects of order management. regular, hourly rate for each non-exempt salesperson during the
Deciding how and what people should be paid is what is week and make sure this rate is at least equal to the current
covered under salary administration. minimum wage.
In this unit we shall pay special attention to the process offering Piece-Rate Plan
salary levels, and designing salary structures. More dynamic Workers paid on a piece-rate plan receive a certain amount for
aspects such as rate ranges, salary progression policies and each item produced. Gross earnings equal the rate per item
procedures will also be examined. multiplied by the number of items produced during the payroll
Compensation and Rewards period
Compensation may be defined as money received in the Combination Plan
performance of work, plus the many kinds of benefits and Many businesses pay sales people both a salary and a commis-
services that organisations provide their employees. sion. Such a combination plan provides some regular income
Money’ is included under direct compensation (popularly and offers an incentive for superior sales.
known as wages, i.e., gross pay); while benefits come under Draws
indirect compensation, and may consist of life, accident, and Draws are often given to salespeople who work only for
health insurance, the employer’s contribution to retirement, pay commission. A draw is an advance given to a salesperson that
for vacation or illness, and employer’s required payments for will be collected when future sales transactions are closed. Draws
employee welfare as social security. will be subtracted from a salesperson’s commissions after any
A ‘wage’ (or pay) is the remuneration paid, for the service of applicable taxes and deductions have been withheld. The draw
labour in production, periodically to an employee/worker. is subject to all payroll withholding taxes.
“Wages” usually refer to the hourly rate or daily rate paid to such Other Types of Earnings
groups as production and maintenance employees (“blue-collar
workers”). Bonuses
Businesses offer bonuses in many different ways. Some
On the other hand, ‘Salary’ normally refers to the weekly or
bonuses are based on profitable operations of the business and
monthly rates paid to clerical, administrative and professional
are paid at year-end. A common type of bonus may be offered
employees (“white-collar workers”).
to salespeople for selling a specific item. Another type of bonus
Methods of Compensation plan, one that may be part of an employment agreement, pays
The operating companies need to develop a compensation managers if the yearly sales or profits reach a certain level.
package for their employees depending on the size and type of
business, employers may choose to compensate their employees Profit Sharing Payments
in a number of different ways. A profit sharing plan, like a bonus plan, can be structured in a
number of different ways. An employer may elect to pay cash to
Below is given the different methods of compensation: employees, give them stock in the business, or set up a deferred
Wages and Salaries compensation fund for retirement.
Although we use the terms wages and salaries interchangeably, Other Taxable Forms of Compensation
in payroll accounting, the two terms have different definitions Sometimes other payments to employees are required that are
Wages refers to the earnings of employees whose pay is equivalent to wages. These include non-cash fringe benefits,
calculated on an hourly basis. reimbursed expenses, sick pay, supplemental unemployment

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benefits, and tips. As with any form of compensation, these Exempt Payments

COMPENSATITION MANAGEMENT
payments are subject to federal taxes. Compensation not considered wages includes sickness and
injury payments under a workers’ compensation law, and other
Non-Cash Fringe Benefits
payments that are likely to be tax deductible such as qualified
Non-cash fringe benefits must be included in an employee’s
moving expense reimbursements.
gross earnings.
Fringe benefits include the following: Wage Level
We have already discussed before that wages are something
• Personal use of company cars
received by a worker or paid by an employer for time on the job;
• Free or discounted airline flights money received or paid usually for work by the hour, day, or
• Vacations week, or month; a calculation or statement of money earned for
• Discounts on property or services a period of time from one hour (hourly wage) up to one year
(annual wages). Now let us discuss about wage level.
• Memberships in country clubs or other social clubs
• Tickets to entertainment or sporting events What is a Wage Level?
The ‘wage levels’ represent the money an average worker makes
Reimbursed Expenses in a geographic area or in his organization. It is only an average;
Payments made to employees for travel and other necessary specific markets or firms and individual wages can vary widely
business expenses are taxable only if: from the average.
The employee does not have to substantiate those expenses
How are Wage Levels are Set?
with receipts or other documentation. The employer advances
Wage levels are calculated using position importance and skill
an amount to the employee for business expenses and the
required as criteria. Consult your trade association and accoun-
employee does not return any unused amount.
tant to learn the most current practices, cost ratios and profit
Travel and entertainment reimbursements, or other expense margins in your business field. While there is a minimum wage
allowances, paid to an employee under a non-accountable plan set by federal law for most jobs, the actual wage paid is entirely
are also included as wages. Under a non-accountable plan, the between you and your prospective employee.
employee is given a certain amount of money toward expenses,
but does not have to substantiate them or return any excess What is “Stagnated” Wage Levels?
cash. An add to Housing Woes of Poor. The continuing stagnation
of the income levels for the most disadvantaged ...
Under an accountable plan, travel advances paid to the employee
prior to travel in excess of substantiated expenses must be The continuing stagnation of the income levels for the most
repaid to the employer within a reasonable and specified period disadvantaged households is causing serious housing challenges
of time. for people in the lowest 20 percent of the income scale. This is
one of the findings of “The State of the Nation’s Housing
Sick Pay 2002,” issued by the Joint Center for Housing Studies at
In general, sick pay is any amount paid to an employee because Harvard University.
of illness or injury under a plan providing for such benefits.
Furthermore, the current high home prices, while good for
The amounts are disbursed by the insurance company or the
sellers, work against the lowest income households, driving up
employee’s trust, and are referenced as third party payments.
both purchase prices and rents for twenty million families.
Tips “Although the plight of renters receives much attention, the
In certain businesses, employees receive compensation in the vast majority of lowest income owners also face severe housing
form of gratuities or tips. A tip is an additional amount from a affordability problems,” said the report. “Overall, some 8.6
customer for services rendered. Bartenders and restaurant million renters and 6.4 million owners in this group pay more
servers usually receive tips in addition to wages. Hair stylists and than 30 percent of their limited incomes for housing and/or
taxi drivers also depend on tips as a major source of income. live in structurally inadequate or overcrowded homes.”
Supplemental Wages The 2002 report, based on 2000 census data, indicates a large
Supplemental wages differ from regular wages only in that they disparity between even middle-income and high-income
may be based on a different payroll period, computed on a households. The top category has shot up from slightly below
different compensation plan or rate, or paid at a different time $100,000 in 1975 to just under $150,000 in 2001, while the
than regular wages. lowest income has stayed constant at below $20,000. Incomes at
In addition, certain payments are, by their nature or timing, the $50,000 level in 1975 have increased but lag far behind the
supplemental wages. Such payments include retroactive pay actual dollar and percentage increases of the highest level.
increases, severance pay, bonuses, commissions, taxable fringe The report shows that the lowest income households are white,
benefits, awards and vacation pay on termination. own their own homes, and are either employed or retired.
The distinction between regular and supplemental wages is A growth in the overall percentage of homeownership some-
important because special rules apply to withholding on what offsets the negative figures. Home ownership continues
supplemental wages. to increase, especially among minority groups. Minorities
accounted for 40 percent of the net new owners during the last

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five years, the report states. A large part of this may be ac- Biology, the increase in size or activity of one part of an
COMPENSATITION MANAGEMENT

counted for by the increase of homeowners among immigrant organism or organ that makes up for the loss or dysfunction of
populations. another. Psychology, behavior that develops either consciously
An expanding market for low-income borrowers has resulted in or unconsciously to offset a real or imagined deficiency, as in
a “dual” mortgage market, according to the Harvard report. personality or physical ability.
Higher income borrowers continue to use conventional Hence we can realize that compensation management is an
mortgages keyed to the prime interest rate. Low-income integral part of the labor market characteristics in order to attract
borrowers turn more toward government-backed and subprime capable employees by respective organizations.
mortgages and to manufactured homes.
Determinants of the Wage Structure
Sub prime rates can be higher than conventional mortgages and Before discussing the wage determination process in detail let us
often expose borrowers to greater risks. first discuss the determinants of wage structure.
What is a Wage Rate? Economic Determinants
A wage is an amount of money paid to a worker for some In the labor market there commonly exists, known as Occupa-
specified quantity of labor. When expressed with respect to tional Wage Differentials.
time, it is typically called the wage rate. The reason for it’s existence is that in different occupations
The wage rate is the pre-tax amount of payment, usually require different qualifications, different wages of skill and carry
monetary, paid per unit of labor. It is the main monetary item different degrees of responsibility, wages are usually fixed on
that the worker and the employer focus on. the basis of the differences in occupations and various degrees
Definition and Concept of Compensation Structure of skills.
As it has been discussed in the earlier chapters that compensa- Adam Smith explains occupational wage differentials in terms
tion is the act of compensating or the state of being of :
compensated or something, such as money, given or received as 1. Hardship,
payment or reparation, as for a service or loss.
2. Difficulty of learning the job,
What is Compensation Structure? 3. Stability of employment,
A Histogram of what people earn.
4. Responsibility of the job, and
Although money isn’t everything, it certainly is one of the top
5. Chance for success or failure in the work. This is a theory of
issues potential employees look at when interviewing new
wage structure. But his standards of worth are equally
companies. (Yes, face it, they are interviewing YOU.) Whether
useful in explaining the complexity of wage structure
you’re offering a straight basic salary structure or an incentive-
decisions. The market value of an item is the price it brings
based pay structure may make or break you in the eyes of top
in a market where demand and supply are equal. Use value
job candidates.
is the value an individual buyer or seller anticipates through
Compensation structure consists of the various salary grades use of the item. Use value obviously varies among
and their different levels of single jobs or groups of jobs. individuals and over time.
The term wage structure’ is used to describe wage/salary
Job Worth
relationships’ within a particular grouping. The grouping can be
These two concepts of worth and the concept of internal labor
according to occupation, or organization, such as wage structure
markets combine to explain important differences among
of craftsman (carpenters, mechanics, bricklayers, etc.)
employers in wage structure decisions.
The wage structure or ‘grade’ is comprised of jobs of approxi-
Organizations with relatively open internal labor markets
mately equal difficulty or importance as determined by’ job
(organizations in which most jobs are filled from outside) make
evaluation. If the ‘point’ method of job evaluation is used, the
much use of market value. They also make much use of wage
‘pay-grade’ consists .of jobs falling within a range of points.
and salary surveys in wage structure decisions.
If the ‘factor comparison’ plan is used, the grade consists of a
Conversely, organizations with relatively closed internal labor
range of evaluated wage rates (or points, if the wage rates are
markets (most jobs are filled from inside) emphasize use value.
converted to points). If the ‘ranking’ plan is used, the grade
Their analysis of job worth relies more heavily on perceptions
consists of a specific number of ranks. If ‘classification’ system
of organization members of the relative value of jobs.
is used, the jobs are already categorized into ‘class’ or ‘grades.
So the term Compensation structure means the pattern or the Training
break up of the salary paid to the employees in their respective Some other wage structure determinants derived from eco-
organization. nomic analysis may be noted. Training requirements of jobs in
terms of length, difficulty, and whether the training is provided
Please remember that while determining the compensation by society, employers, or individuals constitute a primary factor
structure of employees, it is not only the mathematics but other in human-capital analysis and thus job worth.
subjects such as biology and psychology play a major role in
compensation determination. The interaction of ability requirements with training require-
ments can yield different job values depending on the scarcity of

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the ability required and the number of people who try to make

COMPENSATITION MANAGEMENT
it in the occupation and fail.
Employee Tastes
Employee tastes and preferences are another economic factor.
People differ in the occupations they like and dislike. In like
manner, occupations have non-monetary advantages and
disadvantages of many kinds.

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