TALIA DAVIES

9015 91 Street | Edmonton, Alberta | T6C 3N6 | P: (780) 721-3483 | E: tdavies024@live.ca

Objective

My objective is to obtain a position where I can apply my educational background and professional
experiences to gain further understanding of the arts and cultural community, and to provide support for
people in the City of St. Albert.

Qualifications/Skills

Ten years customer service experience
Fifteen years volunteer experience
Strong organizational and time-
management skills
Excellent communication skills
Detail oriented
Team player

Education

Arts and Cultural Management Diploma Program
MacEwan University | Edmonton, AB | Expected date of completion June 2014

High School Diploma
Salisbury Composite High School | Sherwood Park, AB | Graduation June 2004

Professional Experience

Festival Assistant, MacEwan Placement Student
Cultural Services Department | St. Albert, AB | May 2014 Present

Support the Development Coordinator with sponsorship activities
Assist in organizing festival related events
Review and prepare contracts and hospitality riders for the Arden Theatre
Provide dynamic support for all aspects of the festival

Producers Assistant, MacEwan Placement Student
LitFest| Edmonton, AB | May 2014 Present

Recruit, support and supervise all volunteers
Manage website
Act as liaison for the festival
Plan events while maintaining the theme of the festival

Customer Service Representative
Ardrossan Recreation Complex, Strathcona County | Ardrossan, AB | June 2012 Present

Perform various front desk administrative duties including facility booking in CLASS
Greet, direct and wristband all guests
Provide information on county related programs and activities
Advise guests of fitness opportunities

Customer Service Representative
Festival Place Box Office, Strathcona County | Sherwood Park, AB | September 2009 Present

Process box office ticket sales (online, in person, and phone sales using PCI and TMconnect)
Perform front desk administrative duties and develop new procedure practices to ensure
effective operations
Responsible for opening/closing the facility to ensure safety and security of the building
Provide excellent customer service to patrons, show sponsors, artists and volunteers

Lifestyle and Wellbeing Coordinator
Students Association of MacEwan University | Edmonton, AB | October 2013 April 2014

Recruited, trained, and managed volunteers
Planned and executed events
Created and managed a budget
Coordinated Peer Support Program and Food Bank services

Producers Assistant
Edmonton International Street Performers Festival | Edmonton, AB | June 2013 July 2013

Worked directly with producer to ensure smooth operations and safety of festival staff,
volunteers, artists, and patrons
Acted as a liaison for artists on off-site events
Organized, distributed and maintained cell phones and parking passes for over 40 people
Assisted with Late Night Madness Box Office ticket sales and Front of House duties


Volunteer Experience

Advocacy Committee Member
Professional Arts Coalition of Edmonton | Edmonton, AB | October 2013 Present

Peer Supporter
Students Association of MacEwan University | Edmonton, AB | December 2012 April 2014

Social Media Coordinator
Professional Arts Coalition of Edmonton | Edmonton, AB | June 2013 October 2013

Event Assistant with the Mayors Celebration for the Arts
MacEwan University & Professional Arts Coalition of Edmonton | Edmonton, AB | May 2013 April 2013


Awards and Achievements

Jane Everett Memorial Award - MacEwan University | Edmonton, AB | 2012

Alexander Rutherford Scholarship - Government of Alberta | Edmonton, AB | 2013

Jason Lang Scholarship - MacEwan University | Edmonton, AB | 2013

Jim Draginda Memorial Award - MacEwan University | Edmonton, AB | 2014