Modifed for December 8, 2008 TIES Conference session by Dana Millaway, District Technology Coordinator, Holdingford ublic Schools IT Management is Complicated! Is it all working? How do I keep track of everything? What do I have? Where can I find answers? Is it all working? Spiceworks Simplifies IT For Free! How do I keep track of everything? What do I have? Where can I find answers? Get real-time inventory of HW & SW assets. Track daily to-dos, end-user requests and major projects !c"an#e $est practices and "o%-tos %it" &T 'ros Is it all working? Trou$les"oot & report on net%ork assets & events. Is Spiceworks for Me? Spiceworks is for SMB IT Pros Spiceworks is a 7mb download designed for
&T 'ros %"o "ave admin ri#"ts on t"eir net%ork
(r#ani)ations %it" less t"an *+, devices on t"eir
net%ork. &t %ill %ork %it" more, it just %ont $e as fast.
-unnin# on a '.. &t discovers Windo%s, (S /,
0inu! and 1ni! $ut you need to run it from a '. on your net%ork. Spiceworks Sstem !e"uirements What do I need for Spiceworks to work? System Requirements Windo%s /' 'ro S'*, Windo%s 2ista 3%it" special settin#s4, Windo%s *,,5 Server 3latest service packs recommended4 6,, 7H) 'entium class processor +8* 79 -:7 Browser Requirements ;irefo! 8.+ - *., &nternet !plorer <., - 6., Download # Install Spiceworks In $ Minutes Where can I get Spiceworks? www.spiceworks.com a. Go to %%%.spice%orks.com a. .lick =;ree >o%nload? a. njoy &T ;reedom in less t"an + minutes@ IT%s Free& !eall Free! No Gimmicks. No Catces. Heres Ho% Spice%orks Aeeps &T ;ree. Can%t 'a(e or Don%t )ant *ds+ !a"e Spiceworks #our $ay -eplace t"e :ds and add your lo#o for B*, a mont" %it" Spice%orks 7yWay. In(entor ,our -etwork *ssets What do I have? %gent&less 'n"entory of Network %ssets
:utomatically discover "ard%are & soft%are
Gat"er tec"nical data a$out
t"ose assets
.reate custom attri$utes
&nventory non-net%ork devices suc" as '>:s Is it all working? !eport on Important IT Info Customi(able Reports
!c"an#e server Is it all working? !un an /as0to01se 'elp Desk !elp +esk and ,icket Submission
:llo% clients to su$mit tickets %it"
attac"ments via email or %e$ portal
.reate tickets in one click for
devices t"at need attention
:ssi#n tickets across your &T team,
mana#e projects and vie% pro#ress How do I keep track of everything? Connect )ith 2ther IT Pros Where can I find answers? Global Community of ', -ros
:sk &T questions and s"are ans%ers
Coin #roups of &T pros $ased on interest,
#eo#rap"y, e!pertise and more
See recommendations & ratin#s on &T
products & services from ot"er &T pros
Get tips and support on #ettin# t"e most
out of Spice%orks Taking the plunge&&& 7id-summer D most computers inactive >o%nloaded and installed on /'sp5 :7> %it" E G$ of -:7 1sed default settin#s ot"er t"an port num$er 0et run for a fe% days Fotified t"e teac"ers at %orks"op t"at it %as $ein# implemented. Settin# upG Settin# upG Settin# upG Settin# upG Settin# upG Settin# upG Settin# upG What the user sees: Reports: Reports: T"in#s on my net%orkG What have we learned? People are still going to stop (tackle) you in the hall. Training your staff (including yourself) to use it as a first resort is as important as training the end users. 7y Homepa#eG Pro's: Price Powerful Flexible ser ! supported "on's: #o knowledge base at this time Possible network traffic issue$ #eed to ha%e more ser%ices running to allow all functions ser ! supported &ana 'illaway &istrict Technology "oordinator (oldingford Public )chools dmillaway*holdingford.k+,.mn.us Thank you