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#$e UAP2105 indicator is stead! red% and services are interru"ted under
t$e AP cell.
#$e UAP2105 indicator is stead! red% and services are interru"ted under
t$e AP cell.
#$e voice of t$e ot$er "art! is not clear% accom"anied 4! metallic noise.
ender
G CPU I8A 8P
G PI8A ;1
,eceiver
G CPU I8A CPU
G PI8A ,:CAP
(te* ' 7$en t$e settin' is com"lete% clic9 9;.
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2.7 Collecting Information "/out the License
(te* 1 ;o' in to t$e AP 2ana'er.
(te* 2 C$oose 7ome B Configuration B (ingle Configuration B 9M =
D(5<LIC,2(, and clic9 "**l). #$e information a4out t$e license is
dis"la!ed. #$en co"! t$e dis"la!ed information.
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UAP2105 Fault Information Collection Guide
Internal Use
Figure 1.1 Huer!in' information a4out t$e license
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2.# Collecting Configuration Files and Logs of the "5
(te* 1 ;o' in to t$e AP 2ana'er.
(te* 2 C$oose 7ome B Fault B Terminal Files $*load and clic9 $*load in t$e
lower ri'$t corner.
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UAP2105 Fault Information Collection Guide
Internal Use
Figure 1.1 U"loadin' files from a terminal (1)
(te* & #$e $*load interface is dis"la!ed. "ecif! (erial 2o. and File T)*e% and
clic9 $*load.
Figure 1.1 U"loadin' files from a terminal (2)
(te* ' 7$en t$e u"load is successful% clic9 >ie- File to searc$ for t$e u"loaded file
and clic9 File Location to save t$e file.
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UAP2105 Fault Information Collection Guide
Internal Use
Figure 1.1 avin' t$e file
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2.% Determining 8hether the >oice .ualit) 5ro/lem
Is Caused /) an $*lin+ or Do-nlin+ Fault
Have a U6 cam" in an AP cell and anot$er cam" in a macro cell% and ma9e a
call 4etween t$e U6s. If t$e U6 in t$e AP cell cannot clearl! $ear voice of t$e
ot$er "art!% t$e downlin9 voice service malfunctions. If t$e U6 in t$e macro
cell cannot clearl! $ear voice of t$e ot$er "art!% t$e u"lin9 voice service
malfunctions. If neit$er "art! can $ear clearl!% 4ot$ u"lin9 and downlin9 voice
services are a4normal.
2.10 9/taining the "G(er1ice"74.log File
(te* 1 ;o' in to t$e AH, server in F#P mode and enter t$e director!
Io"tIAH,IvarIlo's. #$ere are man! files w$ic$ $ave names "refi=ed wit$
AGerviceAH,.lo'. Amon' t$e files% "G(er1ice"74.log is t$e latest one%
"G(er1ice"74.log.0 is t$e second latest one% and t$e rest files are arran'ed
in t$e same manner.
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UAP2105 Fault Information Collection Guide
Internal Use
(te* 2 8ownload all AGerviceAH,.lo' files in 4inar! mode.
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UAP2105 Fault Information Collection Guide
Internal Use
(te* & @"en t$e AGerviceAH,.lo' files in 7ordPad to c$ec9 t$e record "eriod of
t$e files. earc$ for t$e AGerviceAH,.lo' file created in t$e fault "eriod.
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2.11 9/taining the Tr0!% Log on the "5 Manager
#o e="ort a lo'% !ou can run commands in t$e 7indows o"eratin' s!stem as
followsA
(te* 1 ;o' in to t$e AP 2ana'er in F#P mode.
#$e followin' ste"s are 4ased on t$e assum"tion t$at 4ot$ t$e user name and
"assword of t$e AP 2ana'er are root.
#$e IP address of t$e AP 2ana'er is 10.102.25..151.
(te* 2 In t$e command line of a PC% enterA
C*+>,-. /0/%0%1201
C3nnec-ed -3 /0/%0%12010
FTP se4ve4 4ead50
Use4 6/0/%0%1201*6n3ne77* 433-
22 Pass834d 4e9u:4ed ,34 433-0
Pass834d* (enter the password root)
%2/ Use4 433- l3;;ed :n0
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UAP2105 Fault Information Collection Guide
Internal Use
,-.> cd !3.-!AP Mana;e4ana;e4!se4ve4!a.mana;e4!l3;
%1/ C&D c3mmand success,ul0
,-.> lcd c*+
"3cal d:4ec-345 n38 C*+0
,-.> <:n
%// T5.e se- -3 I0
,-.> m;e- =
%// T5.e se- -3 I0
m;e- a>40l3;? (2an! files are listed. Press ,nter and searc$ for t$e file in t$e root director! on
drive C.)
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2.12 Tracing 7g Messages on the "G
@n t$e ;2# of t$e AG% c$oose Maintenance B (er1ice B Trace
Management B Interface Trace Tas+ B 7g Trace.
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UAP2105 Fault Information Collection Guide
Internal Use
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UAP2105 Fault Information Collection Guide
Internal Use
2.1& Tracing Iu and eIu Messages on the "G
2.1&.1 Tracing eIu Messages on the "G
If t$ere are multi"le active UAUs on t$e AG% first confirm w$ic$
UAU saves t$e AP information 4! runnin' t$e D(5 "5I2F9
command% wit$ "5 I2D,? s"ecified. In t$e &uer! result% c$ec9 t$e
su4rac9 num4er and slot num4er. #$e &uer! is not re&uired if t$ere is
onl! one active UAU.
Jou can trace t$e eIu messa'es for onl! one AP or all APs connected to a
UAU on t$e AG.
2.1&.2 Tracing Iu Messages on the "G
If t$ere are multi"le active UAUs on t$e AG% first confirm w$ic$
UAU saves t$e AP information 4! runnin' t$e D(5 "5I2F9
command% wit$ "5 I2D,? s"ecified. In t$e &uer! result% c$ec9 t$e
su4rac9 num4er and slot num4er. #$e &uer! is not re&uired if t$ere is
onl! one active UAU.
Jou can trace t$e Iu messa'es for onl! one AP or all APs connected to a
UAU on t$e AG.
2.1' Collecting Information /) 4unning the
D(5<C,LL Command on the "5 Manager
@n t$e AP 2ana'er% c$oose (ingle Configuration B 8ireless and run t$e
D(5<C,LL command. In t$e &uer! result% searc$ for t$e followin'
information.
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UAP2105 Fault Information Collection Guide
Internal Use
2.15 .uer)ing the "IT (-itch (tatus on the "74
;o' in to t$e GUI interface of t$e AH,% and c$oose (er1ice B "5 $ser
Management B "5 $ser Information. elect t$e fault! AP and clic9
Modif). In t$e Modif) "5 $ser dialo' 4o=% c$ec9 and correct t$e settin'.
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UAP2105 Fault Information Collection Guide
Internal Use
2.1! .uer)ing the "ccess Mode and "dmission List
on the "74
@n t$e AH,% c$oose (er1ice B "5 $ser Management to &uer! t$e access
mode ($ser "ccess 5olic)) and admission list ("ccessi/le $, List).
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UAP2105 Fault Information Collection Guide
Internal Use
Figure 1.1 Huer!in' t$e access mode
Figure 1.2 Huer!in' t$e admission list
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UAP2105 Fault Information Collection Guide
Internal Use
2.17 .uer)ing the Location Indication Information
on the "74
@n t$e AH,% c$oose (er1ice B "5 $ser Management to &uer! t$e
confi'ured location indication information.
Figure 1.1 Huer!in' t$e location indication information
2.1# .uer) the >alidit) of the "IT File on the "5
Manager
#$e AI# file must 4e a 12.2 9H> A2, file and u"loaded onto t$e AP 2ana'er
after 4ein' com"ressed.
(te* 1 ;o' in to t$e GUI on t$e AP 2ana'er.
(te* 2 C$oose ()stem B Log (earch. et Log T)*e to ()stem Log and 9*eration
T)*e to In1alid "TI File. #$en clic9 (earch to find t$e record for t$e
corres"ondin' AP.
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UAP2105 Fault Information Collection Guide
Internal Use
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2.1% .uer)ing the File (tatus of the "5 on the "5
Manager
(te* 1 ;o' in to t$e GUI of t$e AP 2ana'er.
(te* 2 C$oose ()stem B Log (earch. et Log T)*e to ()stem Log and 9*eration
T)*e to "TI File Damage. #$en clic9 (earch to find t$e record for t$e
corres"ondin' AP.
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