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UAP2105

Fault Information Collection


Guide
Issue 01
Date 2010-11-10
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UAP2105 Fault Information Collection Guide Internal Use
Contents
1 Common Faults................................................................................................................................7
2 Information Collection Guidelines...............................................................................................15
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UAP2105 Fault Information Collection Guide Internal Use
Figures
Logging in to the LMT (1...............................................................................................................1!
Logging in to the LMT (2...............................................................................................................17
"dding a user....................................................................................................................................1#
$ser Login interface ........................................................................................................................1%
Message tracing on the LMT ..........................................................................................................1%
CDT tracing.......................................................................................................................................2&
Time setting.......................................................................................................................................2'
(electing traced message t)*es........................................................................................................25
"dding tas+s......................................................................................................................................2!
,ntering the *ass-ord.....................................................................................................................27
Tracing internal messages................................................................................................................27
.uer)ing information a/out the license ........................................................................................2%
$*loading files from a terminal (1.................................................................................................&0
$*loading files from a terminal (2.................................................................................................&0
(a1ing the file ...................................................................................................................................&1
.uer)ing the access mode ...............................................................................................................&%
.uer)ing the admission list.............................................................................................................&%
.uer)ing the location indication information...............................................................................'0
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UAP2105 Fault Information Collection Guide
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1 Common Faults
1.1 2on3Traffic34elated Faults
1.1.1 "n "5 Indicator Is (tead) 4ed and &G (er1ices "re
Interru*ted
The "5 is online
1. [!m"toms]

#$e UAP2105 indicator is stead! red% and services are interru"ted under
t$e AP cell.

#$e AP status is online as &ueried on t$e AP mana'er.


2. [Information Collection]
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
tatus of t$e AP indicator w$en t$e fault occurred.
#$e result of &uer! t$rou'$ t$e D(5 C,LL command on t$e AP mana'er.
#erminal dia'nosis result (onl! for t$e UAP2105)
AP lo's% includin' runnin' lo's% alarm lo's% confi'uration files% and core lo's
#r0*+ lo' on t$e AP mana'er
AGerviceAH, lo's on t$e AH,
H' interface tracin' messa'es on t$e AG
AAA lo's
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The "5 is offline
.. /!m"toms0

#$e UAP2105 indicator is stead! red% and services are interru"ted under
t$e AP cell.

#$e AP status is offline as &ueried on t$e AP mana'er.


1. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
tatus of t$e AP indicator w$en t$e fault occurred
#r0*+ lo' on t$e AP mana'er
AGerviceAH, lo's on t$e AH,
H' interface tracin' messa'es on t$e AG
2odel of t$e 2odem (if t$e AP accesses t$e Internet t$rou'$ a 2odem)
The "5 -as offline /ut no- is reconnected to the net-or+
5. /!m"toms0
#$ere was an indicator stead! red on t$e AP% and services were
interru"ted under t$e AP cell. 3ut now services are recovered.
*. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
tatus t$e AP indicator w$en t$e fault occurred
AP lo's% includin' runnin' lo's% alarm lo's% confi'uration files% and core lo's
#r0*+ lo' on t$e AP mana'er
AGerviceAH, lo's on t$e AH,
H' interface tracin' messa'es on t$e AG
tatistics on t$e P, a da! 4efore t$e fault and a da! after t$e fault
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1.2 Traffic34elated Faults
1.2.1 C( Faults
The called *art) cannot /e reached
1. /!m"toms0
#$e called U6 cannot 4e reac$ed.
2. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
tatus of t$e AP indicator w$en t$e service is 4ein' "erformed
7$et$er or not t$e location indicated 4! t$e location indication is in t$e AP covera'e
Iu% Uu tracin' messa'es for t$e AP w$en t$e fault occurred
C8# tracin' messa'es for t$e AP w$en t$e fault occurred
Iu and eIu tracin' messa'es for t$e AG w$en t$e fault occurred
AP lo's% includin' runnin' lo's% alarm lo's% "erformance files% and confi'uration files
7$et$er or not t$e U6 $as 4een re"laced
7$et$er or not t$e service is normal w$en t$e U6 is under macro networ9s
7$et$er or not t$e service $ad 4een normal 4efore t$e fault occurred
The calling *art) cannot initiate calls
.. /!m"toms0

#$e callin' U6 cannot initiate calls.


1. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
tatus of t$e AP indicator w$en t$e service is 4ein' "erformed
7$et$er or not t$e location indicated 4! t$e location indication is in t$e AP covera'e
#erminal dia'nosis result (onl! for t$e UAP2105)
Iu% Uu tracin' messa'es for t$e AP w$en t$e fault occurred
C8# tracin' messa'es for t$e AP w$en t$e fault occurred
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4e6uired Information
AP lo's% includin' runnin' lo's% alarm lo's% "erformance files% and confi'uration files
7$et$er or not t$e U6 $as 4een re"laced
7$et$er or not t$e service is normal w$en t$e U6 is under macro networ9s
7$et$er or not t$e service $ad 4een normal 4efore t$e fault occurred
The 1oice 6ualit) is *oor
1. /!m"toms0

#$e voice of t$e ot$er "art! is not clear% accom"anied 4! metallic noise.

#$e voice of t$e ot$er "art! is not clear% accom"anied 4! murmurin'


noise.

#$e voice of t$e ot$er "art! cannot 4e $eard at all.


2. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP and AG versions
tatus of t$e AP indicator w$en t$e service is 4ein' "erformed
7$et$er or not t$e location indicated 4! t$e location indication is in t$e AP covera'e
:etwor9 access status of t$e AP% model of t$e 2odem (if t$e AP access t$e Internet t$rou'$ a 2odem)
Iu% Uu tracin' messa'es for t$e AP w$en t$e fault occurred
C8# tracin' messa'es for t$e AP w$en t$e fault occurred
Internal #raced messa'es from ;1 to ,:CAP and traced messa'es from 2ACC to :32
Confi'uration files on t$e AP and AG< runnin' lo's% alarm lo's% and "erformance files on t$e AP
CPU usa'e on t$e AP w$en t$e fault occurred
U"lin9 and downlin9 4andwidt$ usa'e w$en t$e fault occurred
7$et$er t$e voice "ro4lem is caused 4! an u"lin9 or downlin9 fault
7$et$er or not t$e A#I switc$ on t$e AH, was turned on w$en t$e fault occurred
Calls are dro**ed easil)
.. /!m"toms0
Call dro"s occur.
1. /Information Collection0
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UAP2105 Fault Information Collection Guide
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4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
tatus of t$e AP indicator w$en t$e service is 4ein' "erformed
7$et$er or not t$e location indicated 4! t$e location indication is in t$e AP covera'e
:etwor9 access status of t$e AP% model of t$e 2odem (if t$e AP access t$e Internet t$rou'$ a 2odem)
Iu% Uu tracin' messa'es for t$e AP w$en t$e fault occurred
C8# tracin' messa'es for t$e AP w$en t$e fault occurred
Internal #raced messa'es from ;1 to ,:CAP and traced messa'es from 2ACC to :32
Confi'uration files% runnin' lo's% alarm lo's% and "erformance files on t$e AP
7$et$er or not w$et$er is macro covera'e around t$e AP% and si'nal &ualit! of t$e macro networ9
1.2.2 5( Faults
Data transmission *ro/lems
1. /!m"toms0
H8PA or HUPA transmission &ualit! is "oor or fluctuates.
#$ere is no H8PA or HUPA transmission.
2. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP and AG versions
tatus of t$e AP indicator w$en t$e service is 4ein' "erformed
7$et$er or not t$e location indicated 4! t$e location indication is in t$e AP
covera'e
C8# tracin' messa'es for t$e AP w$en t$e fault occurred
8ata transmission records and tracin' (for e=am"le t$e t$rou'$"ut dia'ram
dis"la!ed on t$e 8u 2eter #ool)
Information a4out t$e license
Confi'uration files% runnin' lo's% alarm lo's% and "erformance files on t$e
AP
U6 model% w$et$er or not t$e U6 model su""orts t$e re&uired service% and
w$et$er or not satisfactor! service &ualit! can 4e reac$ed w$en t$ere is
macro covera'e around t$e U6
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4e6uired Information
ervice t!"e (F#P downloadin' or we4 4rowsin')% and w$et$er or not a
download tool is used
U"lin9 and downlin9 A8; 4andwidt$ usa'e
AG 4andwidt$ and 2#U settin's
Failures in sending ,mails or multimedia messages
.. /!m"toms0
U6s cannot send multimedia messa'es.
U6s cannot send or receive 6mails.
1. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
tatus of t$e AP indicator w$en t$e service is 4ein' "erformed
7$et$er or not t$e location indicated 4! t$e location indication is in t$e AP covera'e
Iu Uu tracin' messa'es for t$e AP w$en t$e fault occurred
C8# tracin' messa'es for t$e AP w$en t$e fault occurred
Confi'uration files% lo's% and "erformance files on t$e AP
U6 model% w$et$er or not t$e U6 $as 4een re"laced
A""ro=imate si>e of t$e data to 4e sent% w$et$er or not transmission of a smaller file $as 4een tried
1.2.& Cell Selection Faults
$sers cannot cam* in Femto cells
1. /!m"toms0

:o location indication is received% indicatin' t$at t$e U6 is under macro


networ9 covera'e.

#$e U6 cannot automaticall! cam" in t$e AP covera'e u"on "ower-on.


2. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
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4e6uired Information
tatus of t$e AP indicator% w$et$er or not t$e AP cell is "rovidin' services
"ro"erl!
U6 model% w$et$er or not ot$er U6s face similar "ro4lems
7$et$er or not t$e U6 su""orts .G% w$et$er or not onl! t$e G2 mode is
ena4led on t$e U6
7$et$er or not an e&uivalent P;2: is confi'ured on t$e C: (if t$e P;2:
confi'ured for t$e AP differs from t$e P;2: of t$e macro networ9)
7$et$er or not t$e U6 is in t$e admission list (if t$e AP is in Close or Grou"
mode)
Confi'uration files% lo's% and "erformance files on t$e AP
Iu and Uu tracin' messa'es for t$e AP
Location indication errors
.. /!m"toms0
:o location indication is received.
#$e location indication messa'e contains 'ar4les or t$e contents are
incorrect.
1. /Information Collection0
4e6uired Information
#ime w$en t$e fault occurred% "recise to t$e $our
AP version
tatus of t$e AP indicator% w$et$er or not t$e AP cell is "rovidin' services
"ro"erl!
U6 model% w$et$er or not ot$er U6s face similar "ro4lems
Iu and Uu tracin' messa'es for t$e AP
Confi'uration files% lo's% and "erformance files on t$e AP
Contents in t$e location indication confi'uration on t$e AH,
7$et$er or not t$e A#I switc$ on t$e AH, is turned on (re&uired onl! w$en
t$e A#I function is used)
?alidit! of t$e A#I file on t$e AP mana'er (re&uired onl! w$en t$e A#I
function is used)
tatus of t$e A#I file of t$e AP on t$e AP mana'er (re&uired onl! w$en t$e
A#I function is used)
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UAP2105 Fault Information Collection Guide
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4e6uired Information
If location indication is sent t$rou'$ flas$ 2% information a4out t$e
environment w$ere t$e AP is de"lo!ed must 4e collected to confirm w$et$er
or not t$e U6 entered t$e AP cell in "enalt! time.
7$et$er t$e AP is located at $ome or a "u4lic area w$ic$ is densel!-
"o"ulated% w$et$er or not t$e AP is in @P6: or C;@6 mode
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2 Information Collection Guidelines
2.1 Chec+ing (tatus of "5 Indicators
1. For t$e UAP.501 or ePico.501% as s$own in t$e followin' fi'ure%
w$en t$ere is a fault% c$ec9 t$e color and status of eac$ indicator.
For e=am"le% t$e P7,% ;A:% and ,U: indicators are stead! 'reen% and t$e
AI, indicator is 4lin9in' !ellow.
2. For t$e UAP2105A
#$ere is onl! one indicator% and !ou need to re"ort t$e color and status of t$e
indicator onl!.
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2.2 Logging In to the LMT
(te* 1 C$oose Start > Program > 7$"8,I Local Maintenance Terminal B
Local Maintenance Terminal. #$en t$e $ser Login dialo' 4o= for t$e ;2#
is dis"la!ed% as s$own in Fi'ure 1.1 and Fi'ure 1.2.
Figure 1.1 ;o''in' in to t$e ;2# (1)
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Figure 1.2 ;o''in' in to t$e ;2# (2)
(te* 2 Clic9 t$e 4utton on t$e ri'$t of t$e 9ffice dro"-down list. #$en t$e 9ffice
Management dialo' 4o= is dis"la!ed. Clic9 Add. #$e "dd dialo' 4o= is
dis"la!ed% as s$own in Fi'ure 1.1.
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Figure 1.1 Addin' a user
9fficeA An! name can 4e entered% for e=am"le% F,MT9.
I5 "ddressA tunnel IP address of t$e AP
2, T)*eA set to $"5
2, 5ortA set to %000
5ro:) (er1erA service address of t$e AP 2ana'er
(te* & 7$en t$e settin' is com"lete% clic9 9;. In t$e 9ffice Management dialo'
4o=% cloc9 Close. #$en% t$e $ser Login dialo' 4o= is dis"la!ed as s$own in
Fi'ure 1.1.
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Figure 1.1 User ;o'in interface
$serA user name of t$e AP 2ana'er
5ass-ordA "assword of t$e AP 2ana'er
9fficeA name t$at is set in t$e "recedin' ste"% for e=am"le% F,MT9
5ro:) (er1erA It must 4e selected.
(te* ' 7$en t$e settin' is com"lete% cloc9 Login to enter t$e messa'e tracin'
interface of t$e ;2#.
Figure 1.1 2essa'e tracin' on t$e ;2#
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2.2.2 Diagnosing Faults
@n t$e AP mana'er% "erform remote dia'nosis for t$e UAP2105 as followsA
(te* 1 ;o' in to t$e AP 2ana'er.
(te* 2 C$oose Fault B Terminal Diagnosis and select t$e corres"ondin' AP.
(te* & C$oose t$e C9MM<DI"G29(, command and set Diagnose T)*e to
DI"G29(,<"LL. #$en clic9 Diagnosis.
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2.& Collecting CDT Information
(te* 1 :avi'ate t$e 4ncTestConfig.:ml file.

#$e file is usuall! stored in t$e installation director! of t$e ;2#% for e=am"le%
8ACH7C;2#Cada"torCclientada"torCUAPCUAP2105?.00,011C00PC010Cst!leCdefa
ultst!leClocaleCenDUCrnctest (#$e red "art is t$e corres"ondin' version and must 4e
re"laced as re&uired.)
(te* 2 @"en t$e file in 7ordPad and modif! all values to 1% as s$own in t$e
followin' fi'ure. #$en save and close t$e file.
<DESC descname="CDTMSGTYPE">
<PARAS>
<PARA name="UI_FAM_UT_STANDARD_MSG" value=""!>
<PARA name="UI_FAM_UT_INTRA_MSG" value=""!>
<PARA name="UI_FAM_UT_CTR"_T#"" value=""!>
<PARA name="UI_FAM_UT_STATE_TRANS" value=""!>
<PARA name="UI_FAM_UT_PRINT_INF$" value=""!>
<PARA name="UI_FAM_UT_FUNC_CA""" value=""!>
<PARA name="UI_FAM_UT_"%_DATA_F&D_MSG" value=""!>
<PARA name="UI_FAM_UT_"%_T'T_F&D_MSG" value=""!>
<PARA name="UI_FAM_UT_GTPU_DATA_F&D_MSG" value=""!>
<PARA name="UI_FAM_UT_REA"_TIME_INF$" value=""!>
<PARA name="UI_FAM_UT_FMR_SIG_DT_F&D_MSG" value=""!>
<PARA name="UI_FAM_UT_FMR_UP_DT_F&D_MSG" value=""!>
<PARA name="UI_FAM_UT_RADI$_PERF_INF$" value=""!>
<PARA name="UI_FAM_UT_CE""_INF$" value=""!>
<PARA name="UI_FAM_UT_A"PAT(_P)C_INF$" value=""!>
<!PARAS>
<!DESC>
(te* & ;o' in to t$e ;2#% as instructed in section 2.2E;o''in' In to t$e ;2#.E
(te* ' C$oose (er1ice B Trace Management B Interface Trace Tas+% and dou4le-
clic9 C8#. #$e CDT tracing dialo' 4o= is dis"la!ed. @n t$e $, ID ta4 "a'e%
enter t$e I2I to 4e traced% as s$own in Fi'ure 1.1.
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Figure 1.1 C8# tracin'
(te* 5 In t$e 9ther ta4 "a'e% select 5eriodicall) Data 4e*ort and set t$e time to
200ms (selecta4le).
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Figure 1.1 #ime settin'
(te* ! In t$e Tracing message t)*e field% select traced messa'e t!"es 4! c$oosin'
(elect "ll (recommended) or Default in t$e dro"-down list.
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Figure 1.1 electin' traced messa'e t!"es
3333,nd
2.' Tracing Iu and $u Messages
(te* 1 ;o' in to t$e ;2# as descri4ed in section 2.1.
(te* 2 C$oose (er1ice B Trace Management B Interface Trace Tas+ and dou4le-
clic9 Iu to trace Iu messa'es.
(te* & 8ou4le-clic9 $u to trace Uu messa'es.
(te* ' #$e messa'es are saved in t$e followin' "at$ 4! defaultA 8ACH7
;2#CclientCout"utCUAPC==== (version num4er)Ctrace
2.5 Tracing C5$ $sage of the "5
(te* 1 ;o' in to t$e ;2# as descri4ed in section 2.1E ;o''in' In to t$e ;2#.E
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(te* 2 In t$e navi'ation tree% e="and Common Monitoring and dou4le-clic9 C5$
$sage. #$en t$e "dd Tas+ dialo' 4o= is dis"la!ed. Clic9 "dd to trace t$e
CPU usa'e of t$e AP.
Figure 1.1 Addin' tas9s
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2.! Tracing Internal Messages
(te* 1 ;o' in to t$e ;2# as descri4ed in section 2.1.
(te* 2 elect (er1ice and "ress s$ortcut 9e!s CtrlF(hiftFF12. #$en t$e In*ut
5ass-ord dialo' 4o= is dis"la!ed. 6nter lmtadmin and clic9 9;.
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Figure 1.1 6nterin' t$e "assword
(te* & C$oose (er1ice B Trace Management. #$en e="and t$e new node and
dou4le-clic9 Internal. #$e Internal Tracing dialo' 4o= is dis"la!ed. et t$e
tracin' o"tions to trace internal messa'es.
Figure 1.1 #racin' internal messa'es
6=am"leA
#o trace internal messa'es from ;1 (8P) to ,:CAP (CPU)% set t$e tracin'
o"tions as followsA
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2odeA 4idirectional #race

#race PositionA 6it$er (ender or 4ecei1er can 4e selected.

ender
G CPU I8A 8P
G PI8A ;1

,eceiver
G CPU I8A CPU
G PI8A ,:CAP
(te* ' 7$en t$e settin' is com"lete% clic9 9;.
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2.7 Collecting Information "/out the License
(te* 1 ;o' in to t$e AP 2ana'er.
(te* 2 C$oose 7ome B Configuration B (ingle Configuration B 9M =
D(5<LIC,2(, and clic9 "**l). #$e information a4out t$e license is
dis"la!ed. #$en co"! t$e dis"la!ed information.
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Figure 1.1 Huer!in' information a4out t$e license
3333,nd
2.# Collecting Configuration Files and Logs of the "5
(te* 1 ;o' in to t$e AP 2ana'er.
(te* 2 C$oose 7ome B Fault B Terminal Files $*load and clic9 $*load in t$e
lower ri'$t corner.
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Figure 1.1 U"loadin' files from a terminal (1)
(te* & #$e $*load interface is dis"la!ed. "ecif! (erial 2o. and File T)*e% and
clic9 $*load.
Figure 1.1 U"loadin' files from a terminal (2)
(te* ' 7$en t$e u"load is successful% clic9 >ie- File to searc$ for t$e u"loaded file
and clic9 File Location to save t$e file.
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Figure 1.1 avin' t$e file
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2.% Determining 8hether the >oice .ualit) 5ro/lem
Is Caused /) an $*lin+ or Do-nlin+ Fault
Have a U6 cam" in an AP cell and anot$er cam" in a macro cell% and ma9e a
call 4etween t$e U6s. If t$e U6 in t$e AP cell cannot clearl! $ear voice of t$e
ot$er "art!% t$e downlin9 voice service malfunctions. If t$e U6 in t$e macro
cell cannot clearl! $ear voice of t$e ot$er "art!% t$e u"lin9 voice service
malfunctions. If neit$er "art! can $ear clearl!% 4ot$ u"lin9 and downlin9 voice
services are a4normal.
2.10 9/taining the "G(er1ice"74.log File
(te* 1 ;o' in to t$e AH, server in F#P mode and enter t$e director!
Io"tIAH,IvarIlo's. #$ere are man! files w$ic$ $ave names "refi=ed wit$
AGerviceAH,.lo'. Amon' t$e files% "G(er1ice"74.log is t$e latest one%
"G(er1ice"74.log.0 is t$e second latest one% and t$e rest files are arran'ed
in t$e same manner.
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(te* 2 8ownload all AGerviceAH,.lo' files in 4inar! mode.
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(te* & @"en t$e AGerviceAH,.lo' files in 7ordPad to c$ec9 t$e record "eriod of
t$e files. earc$ for t$e AGerviceAH,.lo' file created in t$e fault "eriod.
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2.11 9/taining the Tr0!% Log on the "5 Manager
#o e="ort a lo'% !ou can run commands in t$e 7indows o"eratin' s!stem as
followsA
(te* 1 ;o' in to t$e AP 2ana'er in F#P mode.
#$e followin' ste"s are 4ased on t$e assum"tion t$at 4ot$ t$e user name and
"assword of t$e AP 2ana'er are root.
#$e IP address of t$e AP 2ana'er is 10.102.25..151.
(te* 2 In t$e command line of a PC% enterA
C*+>,-. /0/%0%1201
C3nnec-ed -3 /0/%0%12010
FTP se4ve4 4ead50
Use4 6/0/%0%1201*6n3ne77* 433-
22 Pass834d 4e9u:4ed ,34 433-0
Pass834d* (enter the password root)
%2/ Use4 433- l3;;ed :n0
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UAP2105 Fault Information Collection Guide
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,-.> cd !3.-!AP Mana;e4ana;e4!se4ve4!a.mana;e4!l3;
%1/ C&D c3mmand success,ul0
,-.> lcd c*+
"3cal d:4ec-345 n38 C*+0
,-.> <:n
%// T5.e se- -3 I0
,-.> m;e- =
%// T5.e se- -3 I0
m;e- a>40l3;? (2an! files are listed. Press ,nter and searc$ for t$e file in t$e root director! on
drive C.)
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2.12 Tracing 7g Messages on the "G
@n t$e ;2# of t$e AG% c$oose Maintenance B (er1ice B Trace
Management B Interface Trace Tas+ B 7g Trace.
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2.1& Tracing Iu and eIu Messages on the "G
2.1&.1 Tracing eIu Messages on the "G
If t$ere are multi"le active UAUs on t$e AG% first confirm w$ic$
UAU saves t$e AP information 4! runnin' t$e D(5 "5I2F9
command% wit$ "5 I2D,? s"ecified. In t$e &uer! result% c$ec9 t$e
su4rac9 num4er and slot num4er. #$e &uer! is not re&uired if t$ere is
onl! one active UAU.
Jou can trace t$e eIu messa'es for onl! one AP or all APs connected to a
UAU on t$e AG.
2.1&.2 Tracing Iu Messages on the "G
If t$ere are multi"le active UAUs on t$e AG% first confirm w$ic$
UAU saves t$e AP information 4! runnin' t$e D(5 "5I2F9
command% wit$ "5 I2D,? s"ecified. In t$e &uer! result% c$ec9 t$e
su4rac9 num4er and slot num4er. #$e &uer! is not re&uired if t$ere is
onl! one active UAU.
Jou can trace t$e Iu messa'es for onl! one AP or all APs connected to a
UAU on t$e AG.
2.1' Collecting Information /) 4unning the
D(5<C,LL Command on the "5 Manager
@n t$e AP 2ana'er% c$oose (ingle Configuration B 8ireless and run t$e
D(5<C,LL command. In t$e &uer! result% searc$ for t$e followin'
information.
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2.15 .uer)ing the "IT (-itch (tatus on the "74
;o' in to t$e GUI interface of t$e AH,% and c$oose (er1ice B "5 $ser
Management B "5 $ser Information. elect t$e fault! AP and clic9
Modif). In t$e Modif) "5 $ser dialo' 4o=% c$ec9 and correct t$e settin'.
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2.1! .uer)ing the "ccess Mode and "dmission List
on the "74
@n t$e AH,% c$oose (er1ice B "5 $ser Management to &uer! t$e access
mode ($ser "ccess 5olic)) and admission list ("ccessi/le $, List).
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Figure 1.1 Huer!in' t$e access mode
Figure 1.2 Huer!in' t$e admission list
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2.17 .uer)ing the Location Indication Information
on the "74
@n t$e AH,% c$oose (er1ice B "5 $ser Management to &uer! t$e
confi'ured location indication information.
Figure 1.1 Huer!in' t$e location indication information
2.1# .uer) the >alidit) of the "IT File on the "5
Manager
#$e AI# file must 4e a 12.2 9H> A2, file and u"loaded onto t$e AP 2ana'er
after 4ein' com"ressed.
(te* 1 ;o' in to t$e GUI on t$e AP 2ana'er.
(te* 2 C$oose ()stem B Log (earch. et Log T)*e to ()stem Log and 9*eration
T)*e to In1alid "TI File. #$en clic9 (earch to find t$e record for t$e
corres"ondin' AP.
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UAP2105 Fault Information Collection Guide
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2.1% .uer)ing the File (tatus of the "5 on the "5
Manager
(te* 1 ;o' in to t$e GUI of t$e AP 2ana'er.
(te* 2 C$oose ()stem B Log (earch. et Log T)*e to ()stem Log and 9*eration
T)*e to "TI File Damage. #$en clic9 (earch to find t$e record for t$e
corres"ondin' AP.
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