Achieving consistency 2011 Editorial Style Guide | Revised August 2011 This Editorial Style Guide was prepared by U.S. Communications to achieve consistency for punctuation, capitalization, spelling, and word usage in print and electronic communications created by and for Deloitte.
The guide is divided into three sections: Punctuation ................................................................................................. page 1 Style and Usage .......................................................................................... page 3 Editorial Style Quick Reference Guide ........................................................ page 17
No style guide can cover every situation, so if you dont find what you are looking for here, refer to The Associated Press (AP) Stylebook, The Chicago Manual of Style, or Merriam-Websters Collegiate Dictionary. Launched in April 2007 on DeloitteNet, this editorial style guide will be updated periodically. To propose content or ask questions, email USStyleGuide@deloitte.com.
Resources: The Associated Press (AP) Stylebook Brand Space (via Deloitte Resources) Note: Select the U.S. site The Chicago Manual of Style (published by the University of Chicago) Masterbrand Guidelines for function-specific subsidiaries (FSSs) via DeloitteNet Merriam-Webster Dictionary
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
Editorial Style Guide | Punctuation | Revised August 2011 1 Punctuation ampersand If part of an official name (e.g., Deloitte & Touche, Mergers & Acquisitions, Diversity & Inclusion Initiative), use the & symbol. Otherwise, spell out the word and. colon Use to introduce information. The first word following a colon should be capitalized if it begins a full sentence or question and lowercase if it begins a partial thought. There should be one space after a colon. To indicate greater separation of two complete thoughts, consider using a semicolon. (See also semicolon.) Examples: There was one fact to consider: The former donors have no money. The board is facing a number of issues: Is there enough time left? A number of issues remain: the cost of oil, unrest at home, and poverty. comma Use the serial comma; that is, a comma before the final and and or in sentences listing a series of things. (The flag is red, white, and blue.) Also, commas go inside quotation marks. Exception: News stories (e.g., DeloitteNet or Deloitte.com content) may omit the final comma in a series, consistent with journalistic style. (See also dates.) dash Use an em dash ( ) with spaces around it to set off a phrase within or at the end of a sentence. Use an en dash () for compound adjectives that already have a hyphen or consist of two words. Also use the en dash to represent ranges. Note: It is acceptable to use the smaller en dash in place of an em dash if your software applications automatically default to that size. Also, when writing for online purposes (e.g., DeloitteNet), it is acceptable to use double hyphens with spaces around them, because HTML doesnt present coding for dashes consistently. (See also hyphen.) Examples of em dash: Members of the committee Jonathan Smith, Susan Wood, Tim White, and Margaret Black agreed that the proposal was sound. We had few relationships and little experience with the company but that didnt stop us. Examples of en dash: The relevant material was on pages 27. He took the New YorkBoston train. It was a quasi-publicquasi-judicial matter. The report covered the preGulf War years. ellipsis If an ellipsis indicating a deletion or a pause appears in the middle of a sentence, put spaces around it. (We will try to maintain the same position.) No spaces are necessary if an ellipsis follows one word or is a hyperlink (e.g., More). If an ellipsis ends a sentence or precedes a capitalized word, use four dots (with the first one acting as a period); use three dots if lowercase follows. (Nothing is for certain. At the same time, lets hope we win.) exclamation point Should be used rarely, if ever, in business writing. hyphen In general, hyphenate all compound modifiers that precede a noun (e.g., dial-in number, long-term goals, off-balance-sheet reporting, 21st-century ideas, two-and-a-half-day conference, a well- dressed person). The modifier should be two separate words when following a noun. (The person is well dressed.) Dont use hyphens after ly modifiers (e.g., wholly owned subsidiary, newly appointed director). No hyphens are needed for Asian American, African American, Italian American, etc., unless used as a modifier (e.g., Asian-American woman). (See also co, ex, and prefixes.) Exception: Never hyphenate Latin American and French Canadian.
Editorial Style Guide | Punctuation | Revised August 2011 2 period with other punctuation Periods should be placed within quotation marks. When parentheses or brackets enclose a sentence, the period goes inside the closing parenthesis. If the words in parentheses are actually part of the sentence, the period goes outside. Examples: The leader of the panel said, This is a new direction for our company. They were forced to rewrite all of it. (Doing that was not easy.) They had to rewrite all of it (which was not easy). quotation marks Periods and commas always go inside quotation marks. Semicolons, dashes, question marks, and exclamation points go outside, unless they originate in the quoted matter. Use italics instead of quotation marks when referring to magazines, newspapers, books, newsletters, etc., but use quotation marks for articles. In addition, whenever possible and when applications or fonts allow it, use curly quotation marks (also known as smart or typographers quotes) rather than straight ones. Examples: He was named one of the 100 Most Influential People. The leader asked, Would you stay if there were no flexible work arrangements? People recognize the importance of working virtually; however, they have their own idea of what that means. semicolon Use semicolons in a series that already has commas, to indicate greater separation of thought, or in place of and or but. Also, semicolons go outside quotation marks. Examples: The first two phases of the strategy are complete; we are on track for the next phase. She was scheduled to arrive last night; her flight was delayed. The meetings were held in Westport, CT; Plano, TX; and Hollywood, FL. slash Use sparingly and do not put spaces around slashes (e.g., and/or, partner/director). space following punctuation Use one space, not two, following all punctuation, including at the end of a sentence.
Editorial Style Guide | Style and Usage | Revised August 2011 3 Style and Usage A abbreviations/acronyms/initialisms Spell out the full phrase on first reference and put the abbreviation in parentheses, unless it is commonly known to your specific internal audience (e.g., AERS). If there is no second reference, no need to use an acronym. When acronyms or abbreviations are placed in parentheses, quotation marks are not necessary, except when using shorthand terms that will replace another term, usually language required for legal purposes, e.g., Deloitte FAS. (Consult acronym glossary on DeloitteNet for specific references.) Examples: Acronym: The Financial Accounting Standards Board (FASB) is the organization responsible for establishing the standards for financial accounting and reporting in the United States. Initialism: Pacific Gas & Electric (PG&E) was one of the recent client wins. Abbreviation: They invested in XYZ Cash Management Fund (the Fund). academic degrees Periods are not necessary for abbreviations of degrees (e.g., BA, JD, MBA, PhD). Capitalize the names of degrees if spelled out fully (e.g., Bachelor of Arts). When referred to in a generic sense, lowercase them. (He has a masters degree. She has a doctorate in physics.) When PhD is used after a name, set it off with commas. (Jay Wilson, PhD, spoke at the meeting.) Unlike bachelors degree and masters degree the term associate degree is not possessive. adviser/advisor The preferred spelling is adviser. affect/effect/impact Affect as a verb means to influence; effect as a noun means result; effect as a verb means to bring about. Impact as a noun is similar to effect but shouldnt be used as a verb when affect can be used. Examples: The Womens Initiative positively affected [not impacted] her career development. The unstable economy had an adverse effect on stock prices. In his new role, he will effect many changes. ages (of people) In general, spell out ages one through nine; use figures for 10 and above (e.g., six-year-old child; 32-year-old man). (See also numbers.) airport Capitalize as part of an airports official name. alliance Term should only be used to describe relationships with organizations in Deloittes portfolio of alliance relationships. Always One Step Ahead (AOSA) Phrase used to describe Deloittes global brand positioning. When referring specifically to the brand positioning internally, it should be written with initial caps, and AOSA can be used on second reference. AOSA is not to be used as a slogan or attached to the Deloitte logo. For internal and external communications purposes, the phrase always one step ahead or parts thereof can be used in a sentence, in lowercase, if it is not referring directly to the brand positioning. (The document demonstrated how we were one step ahead of our competitors.) annual An event cannot be described as annual until it has been held at least once. Do not use the term first annual. annual report Should be lowercase, unless it is the formal title of a document. anti When used as a prefix, most combinations are a single word, but some are not. (Consult Websters for examples, such as antigrowth, antitrust, and anti-inflation.) app Short for application. A program that runs inside A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 4 another service. Many cell phones allow apps to be downloaded to expand their functions. As One When referring to the As One strategy, use initial caps for As One. Do not use quotation marks or italics. When using as one as an adverb (e.g., "behaving as one or acting as one, use lowercase). at a glance Hyphenate when used as an adjective, not when it stands alone. (I plan to provide an at-a-glance look at the revenue stream. The seminar will cover the economic outlook at a glance.) attest Should be lowercase, even when used with a client name (e.g., attest client XYZ). Do not hyphenate nonattest. awards/prizes In general, the formal names of awards and prizes should be capitalized (e.g., Pulitzer Prize, Heisman Trophy), but generic awards should be lowercase (e.g., first prize, blue ribbon). B baby boom/baby boomer Should not be capitalized or hyphenated. backup/back up As a noun or an adjective, it is one word; as a verb, it is two words. (You can use that as a backup copy. There was a traffic backup. Its time to back up your files.) Bay Area This proper name for the area around San Francisco Bay should be capitalized. best-seller/best-selling Should be hyphenated. biannual One word. Big Four Spell out Four and use initial caps. billion Use figures for numbers that precede billion: 2 billion people, 5 billion years, $10 billion. For headlines and charts, it is acceptable to abbreviate with a capital B next to the number without a space (e.g., $7B). (See also million and numbers.) biweekly/semiweekly One word. Biweekly means every two weeks; semiweekly means twice a week. board of directors/the board In general, lowercase when referring to boards of organizations, including clients. Capitalize when referring to the Deloitte LLP Board of Directors, but lowercase the board on subsequent references. book titles Book titles should be italicized. (See also italics.) bottom line As a noun, it is two words; as an adjective, it is hyphenated. (He was concerned with the bottom line. She took a bottom-line approach.) breakout/break out As a noun or adjective, it is one word; as a verb, it is two words. (My group participated in the breakout. There are three breakout sessions. Break out the data into separate files.) bulleted lists Start each item with a capital letter and avoid using punctuation, unless the items listed are complete sentences or of a length for which punctuation aids reading. Items in such lists should be grammatically parallel (i.e., nouns, verbs, and thoughts are in a similar form and sentence structure). Above all, aim for consistency, and if one bullet point requires punctuation, they all should be punctuated. Examples: The booklet is intended to: Ensure consistency Provide style guidance Suggest resource material Their research revealed the following: Women make up the majority of accounting graduates; they also more often want flexible work schedules. Gen Xers were born between the years 1965 and 1980. They enjoy work, but are more concerned about work/life balance. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 5 More career options have tipped the scales in favor of knowledge workers, creating a sellers market. C C-Suite This term used (as an adjective or as a noun) to represent senior-level executives should be written with an uppercase C and S. canceled/cancellation The preferred spelling for canceled is with one l. The preferred spelling for cancellation is with two ls. capitalization Capitalization should be reserved for proper names (e.g., Center for Banking Solutions) and for Deloitte departments and businesses, including the services, industries, and methodologies of the function-specific subsidiaries. Avoid capitalizing concepts, ideas, issues, etc. (Unnecessary capitalization would be: Our Values and Strategy create a foundation for success. He talked about the Mission and Vision.) Dont capitalize generic words such as practice, team, group, and department (e.g., Marketing department, HR group, Tax practice), but do capitalize if part of a title. Capitalize the full names of agencies, associations, committees, etc., on first reference, but lowercase the generic term on second reference (e.g., U.S. Department of Labor, the department; National Mentoring Committee, the committee). The proper names of individual courses and conferences should be capitalized but not placed in quotation marks. (See also individual entries throughout, such as headlines and titles of people, for further capitalization guidance.) captions for photographs The main objective is clarity, using the simplest method and being consistent throughout (e.g., left to right; Joe Jones, at left; Clockwise from upper left; Joe Jones, standing; Joe Jones, on roof; Joe Jones, in white shirt). CEO Stands for chief executive officer; may be used on first reference without spelling it out. (See also titles of people.) city names For well-known U.S. cities with large populations, state names are not necessary. (They will meet in Dallas and Los Angeles; from there they will travel to Greenville, SC.) Outside the United States, country names for capital cities or other places that are well known (e.g., Berlin, London, Rome) are not needed. (See also state names.) click here Do not use this term, because it prevents readers from scanning the text and can be a trigger for some spam filters. Make the relevant content the hot link. (Access the style guide, instead of Click here to access the style guide.) (See also hyperlinks.) client names All client names mentioned in Deloitte communications must be approved by the relevant lead client service partner. co Most combinations formed with the prefix co are one word, but some are not. (Consult Websters for examples, such as coleader, comember, copartner, cosponsor, coworker, co-brand, and co-owner.) complement/compliment Complement means to complete, supplement, or fill in; compliment means to praise or commend. These words are not interchangeable. (Online learning tools complemented classroom training. The director complimented his team for doing a great job.) compound words See prefixes or individual entries throughout. (Consult Websters for guidance on compound words and prefixes.) comprise The phrase comprised of is considered ungrammatical. Substitute made up of, composed of, consists of, comprises, or comprising, whichever seems most appropriate. (The team comprises only MBAs.) conferences See meetings. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 6 continental Capitalize only when used as a synonym for Europe or European (e.g., Continental cuisine, Continental breakfast, continental shelf, and continental Europe). continual/continuous Continual means frequent recurrence; continuous means without stopping. (The phones ring continually. The electricity is a continuous source of energy.) cost-effective Should be hyphenated. council/counsel Council is an advisory group; counsel is advice or those who provide advice. course names Proper names of individual courses should be capitalized. cross-sell/cross-selling Should be hyphenated. cyber Generally, close up this prefix with root words (e.g., cyberspace, cybersecurity). Check Websters online dictionary to verify. D D Street One space after the letter D and capitalize Street. database One word. dates Use a comma in full calendar dates, including a comma after the year. (July 4, 2006, was celebrated with a parade and fireworks.) Do not use a comma for month and year only (e.g., July 2006). Avoid the word on in formulations such as The conference was held on July 10-14 because a range of dates is not on. Avoid using st, nd, or th with dates: January 26, not January 26th. In informal references use slashes (e.g., 3/20/08). It is generally unnecessary to include a day of the week with a date. Dbriefs The name of this external webcast series is one word, plural, no spaces, with an uppercase D and a lowercase b. decades Use figures for decades (e.g., 1990s or 90s) and ages of people (Hes in his 30s.); spell out and capitalize address decades. (They live in the East Seventies.) (See also plurals.) decision maker/decision-making Hyphenate the modifier, not the noun. (She is the main decision maker. His decision-making abilities are beyond compare.) Deloitte Deloitte is an abbreviation for the Deloitte U.S. Firms masterbrand and refers to Deloitte LLP and its subsidiaries. In the United States, Deloitte LLP is the member firm of Deloitte Touche Tohmatsu Limited (DTTL). Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including: Deloitte & Touche LLP, Deloitte Tax LLP, Deloitte Consulting LLP, and Deloitte Financial Advisory Services LLP. Deloitte may be used to refer to Deloitte LLP or a specific function-specific subsidiary (FSS) or several FSSs as long as the proper footnote is used. When someone uses Deloitte in a quote that appears in written text, it is necessary to use the footnote at the bottom of the first page on which it is mentioned. For more information on how and when to use Deloitte, refer to Guidance on using the Deloitte masterbrand found on DeloitteNet or visit www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. [the] Deloitte U.S. Firms In formal communications to clients and Deloitte professionals, this is one of the acceptable shorthand terms for the collective reference to Deloitte LLP and its subsidiaries. Deloitte U.S. Entities is also an acceptable term. Capitalize the F in Firms. Refer to the U.S. Legal Structure FAQs for more information. Note: The term Deloitte U.S. Firms is plural. (The Deloitte U.S. Firms are pleased to announce changes to benefits.) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 7 [the] Deloitte Experience Terminology used to describe Deloittes unique and differentiating value proposition; includes The Deloitte Client Experience and The Deloitte Talent Experience. Use initial caps, including the word The on the first reference, and lowercase the on subsequent references. Also, on subsequent references, Deloitte may be deleted (i.e., the Client Experience and/or the Talent Experience). Never abbreviate as DCE, TDCE, DTE, TDTE, or any other derivative. Use the term The Deloitte Experience only as an umbrella term, referring to both The Deloitte Client Experience and The Deloitte Talent Experience and not either individually. Do not use The Experience in any instance. DeloitteNet In acknowledging the differences between print and online writing, various entries in this guide list modifications that are acceptable for publishing on DeloitteNet and other sites. (See also intranet.) Deloitte Touche Tohmatsu Limited (DTTL) Refer to the Deloitte Touche Tohmatsu Limited language and style guide for details on using DTT language in a legal context. From a marketing, communications, and brand perspective, please be aware that the standard legal description that appears on all materials produced for internal or external distribution was revised in 2010. This new Deloitte refers to language now references DTTL is as follows: Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. drop-down This reference for an online list or pull-down menu of options should be hyphenated (e.g., drop-down menu).
E e-business/e-commerce Should be hyphenated, with lowercase e, except when it begins a sentence. e.g. Means for example; do not confuse with i.e., which means that is. Should be set off by commas. Do not use etc. at the end of a series of things that begins with e.g. elect Hyphenate president-elect, treasurer-elect, CEO-elect, etc. email One word, lowercase with no hyphen. (See also e-business/e-commerce.) eRoom One word, with a lowercase e and uppercase R. etc. Should be set off by commas. (The company manufactures nails, bolts, wire, etc., in its offshore factory.) Do not use with such as, for example or e.g. When etc. ends a sentence, no need to add another period. events/meetings The official names of events, meetings, conferences, programs, symposiums, panel discussions, etc., should appear in initial caps (e.g., 2008 Oil & Gas Conference). Generic names should be lowercase. (The leaders held a marketing meeting.) (See also meetings.) ex As a prefix, ex is usually followed by a hyphen (e.g., ex-president). It is preferable to use former in most cases, such as former CEO or former managing director. expert/expertise Avoid using these words, which have legal meanings (e.g., expert legal testimony) that create higher standards of performance and thus increase potential liability. (See also forbidden words.) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 8 F FAQs Abbreviation for frequently asked questions. Lowercase s is used to indicate plural form. farther/further While these words are often used interchangeably, farther refers to physical advancement in distance, while further indicates nonphysical or abstract advancement, such as to a greater degree or extent of time. Examples: Its not that much farther to the gas station. She went back to school to further her education. The farther we travel down this road, the further behind schedule we get. federal Lowercase, except when it is used in a proper name (e.g., Federal Bureau of Investigation) or to Deloittes Federal practice. fewer/less Use fewer for individual items, less for quantity or bulk. (Fewer than 10 people applied for the job. There were fewer rainy days last winter. We had less than $30 between us. He had fewer than five $20 bills left.) first-come, first-served Should be hyphenated. fiscal year/FY Any formulation is acceptable fiscal year 2007, fiscal 07 (lowercase), FY 07, or FY07 as long as it is consistent throughout a document. fold Do not use a hyphen in threefold, fourfold, etc., but do hyphenate 10-fold and above. follow-up/follow up As a noun or an adjective, it is hyphenated; as a verb, it is two words. (They did a follow-up to the previous teams survey. The team conducted a follow-up survey. Please follow up on that request.) footnote Footnotes are required when using the Deloitte brand name in marketing internal and external materials. The footnote is customized based on the services referenced. (See also Deloitte and function-specific subsidiary.)
Example: In a proposal for M&A services involving several FSSs, the footnote would read, As used in this document, Deloitte means Deloitte & Touche LLP, which provides audit services; Deloitte Consulting LLP, which provides consulting services; and Deloitte Tax LLP, which provides tax services. These entities are separate subsidiaries of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. forbidden words Certain words and phrases cannot be used in external communications vehicles because they indicate legally binding language. (Consult Forbidden Words Checklist on DeloitteNet for specific references.) foreign words Italicize foreign words or phrases and place a translation or description in parentheses or quotation marks. Do not italicize foreign words and terms if they appear in Websters (e.g., pro bono, de facto). Do not italicize foreign proper names (e.g., Oficina del Perrero). Examples: The instructions stated to contact the gerente de oficina (office manager) in the Madrid office.
OR
The instructions stated to contact the gerente de oficina, office manager, in the Madrid office. fractions Spell out fractions and use hyphens in text (e.g., one-third of the people, two-and-a-half times). A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 9 function-specific subsidiary (FSS) Hyphenate function-specific. And although FSS is in all caps consistent with acronym style, the phrase should be lowercase when spelled out. When writing about individuals of the Deloitte U.S. Firms, include their FSS designation only if their titles are also mentioned (e.g., Milo Smith, regional managing partner, Deloitte & Touche LLP). The general principle is to be more precise in formal written communications with clients, such as engagement contracts, and more flexible and less formal in communications, such as proposals, marketing materials, and internal communications. (See also Deloitte, [the] Deloitte U.S. Firms, footnote, and titles of people.) It is preferable to simply use Deloitte, unless naming a business unit, in which case it is necessary to avoid confusion, when referencing the type of services provided or listing an individuals title. Refer to the U.S. Legal Structure FAQs for more information. Note: Avoid using the plural form for the abbreviation FSS. If necessary, use FSSs. fund-raiser/fund-raising Should be hyphenated. G gender-neutral language Avoid using his as the pronoun of choice; instead use his or her, he/she, or reword the sentence using plurals (e.g., individuals, people, professionals). Generation X/Y Should be capitalized. Abbreviations such as Gen X and Gen Y are acceptable. Members of Generation Y are also known as Millennials. Great Recession The recession that began in December 2007 and became the longest and deepest since the Great Depression of the 1930s. Green Dot An element of the Deloitte logo; also refers to a Deloitte advertising campaign. It is a proper noun and should be written with initial caps. groundbreaking One word. H half Some words beginning with half are hyphenated, some are two words, and some one word. (Consult Websters for examples, such as half-dollar, half shell, and halftone.) hard copy Two words. hashtag One word. The use of a number sign (#) on a social networking site to indicate the subject a user is writing about so that it can be indexed and accessed in other users feeds. If someone is writing about the Super Bowl, for example #superbowl would be an appropriate hashtag. No space is used between the hashtag and the accompanying search term. headcount One word. headlines Sentence case is the global standard and recommended in all instances, except when its use may be awkward (e.g., in a series of proper names or for page titles). In sentence case, only the first word of the headline is capitalized; all other words are lowercase. For initial cap style, all words are capitalized, except prepositions (e.g., of, with), articles (e.g., a, an, the), and conjunctions (e.g., and, or). The most important thing is to be consistent throughout a document, series of slides, intranet pages, etc. (See also capitalization.) Examples of sentence case headlines: A team of great individuals claims success Creating clarity for the global brand Examples of acceptable initial cap headlines: Joe Smith Attends Annual World Meeting Philadelphia Wins Best Place to Work Award In addition, when publishing on DeloitteNet, single quotation marks in headlines are acceptable (e.g., ABC World News Features Deloitte). health care Two words. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 10 high-tech Should be hyphenated. historical periods Capitalize Bronze Age, the Great Depression, the Gilded Age (but golden age of capitalism), the Industrial Revolution, Middle Ages, Renaissance (but a renaissance in automaking), and the Roaring 20s. Lowercase colonial period, gold rush, nuclear age, and space age. home page Two words. hotel Capitalize as part of a hotels official name. hotline One word. hyperlinks When creating links, make the relevant content the hot link. (For more information, visit the My Time Off area of DeloitteNet instead of Go to My Time Off. Download the report instead of The report is available for download here.) (See also click here.) I i.e. Means that is; do not confuse with e.g., which means for example. Should be set off by commas. IM Shorthand for instant message or instant messaging, acceptable on second reference. Sometimes used as a verb, with apostrophe: IMing, IMd. (See also abbreviations/acronyms/initialisms.) imply/infer Imply is to suggest; infer is to deduce or conclude. Writers or speakers imply something in their words; readers or listeners infer something from the words. (Farming implies early rising. Since he was a farmer, we inferred that he woke up early.) Inc. In general, use a comma before and after Inc., unless the companys style is to omit it. (The president of company XYZ, Inc., was the first speaker.) industries Capitalize the names of Deloitte industry groups and industry sectors, but lowercase the words industry, group, and sector. Do not use the term industry practice in relation to the industry program. Examples: The Technology, Media & Telecommunications industry group was a leading sponsor of the Digital Media Conference. The Life Sciences sector serves many of the leading pharmaceutical, biotechnology, and medical products companies. in-house Should be hyphenated. (We have in-house capabilities. They decided to keep the resources in-house.) Integrated Market Offerings (IMO) Capitalize the formal name and the abbreviation IMO, as well as the names of specific IMOs. inter Most combinations with inter as a prefix are one word. (Consult Websters for examples, such as interdepartmental and interorganizational.) into/in to into is a preposition used to indicate movement toward the inside of a place; in to is the adverb in followed by the preposition to. (Sheila put her laptop into its case. Roger turned his report in to his manager. Internet Should be capitalized. (See also paths, Web, and website.) intranet Should be lowercase. When referring to intranet sites (such as those on DeloitteNet), refrain from referring to them as websites. (Visit the Health & Fitness site on DeloitteNet.) (See also paths and website.) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 11 italics Use italics for titles of magazines, newspapers, books, newsletters, reports, and other publications. Use italics for television programs, but put individual segments or episodes in quotation marks. Italics are optional for initiatives or key phrases, such as Easier to do business or To be the standard of excellence. (See also magazine titles.) its/its/their Its is the possessive of it; its is the contraction for both it is and it has. For singular entities, use its, not their. (The company published its annual report.) J Jr./Sr./II It is not necessary to set off Jr., Sr., II, and the like with commas. (John Jones Jr. attended the meeting. Gregory P. Davis II was the speaker.) Jump to This phrase pertains to DeloitteNet search keywords. It should have an uppercase J, a lowercase t, and quotes around the relevant material. (For more information, Jump to U.S. offices on DeloitteNet.) L
LCSP Stands for lead client service partner or principal. Generally advisable to spell out on first reference. Do not capitalize when used in a generic sense. Capitalize preceding a name (See also titles of people and abbreviations/acronyms/initialisms.)
Lead from the Front A framework for making decisions related to strategic priorities, business objectives, and operating practices. It is the foundation used to focus our organization on what matters most. Capitalize and italicize the phrase only when referring to the actual framework, and "LFF" can be used on second reference. The phrase lead from the front can be used in a sentence, in lowercase, if it is not referring directly to the framework. ("The Town Hall meeting offered a robust discussion about how Deloitte will lead from the front.") Avoid the use of bolding, quotations marks, etc. on the term Lead from the Front within text. legal entities Deloitte is the masterbrand but there are several subsidiaries. Deloitte & Touche USA LLP was changed to Deloitte LLP. Visit the Legal Entities section on DeloitteNet for more information. (See also function-specific subsidiary.) log in/login/log on/log out/logout As verbs, they are two words; as nouns or adjectives, they are one word. (We were unable to log on to the system. Use the following login script. The logout screen appeared.) long Most combinations with long as a suffix are one word; if the word is hyphenated in the dictionary or does not appear in the dictionary, it should be hyphenated (e.g., daylong, weeklong, monthlong, yearlong, hour-long). long-term/long term Hyphenate only when used as a compound modifier. (He has a long-term assignment. We will win in the long term.) M macroeconomics One word. magazine titles Italicize them, but do not put the word magazine in italics if its not part of the publications proper name (e.g., Deloitte Life magazine, not Deloitte Life magazine). Use quotation marks for names of magazine articles and sections. (See also italics.) meetings/events The official names of events, meetings, conferences, programs, symposiums, panel discussions, etc., should appear in initial caps with no italics (e.g., 2006 Oil & Gas Conference). Generic names should be lowercase. (The leaders held a marketing meeting.) (See also events.) member firms When referring to the member firms of Deloitte Touche Tohmatsu Limited, use DTTL member A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 12 firms to avoid confusion with the Deloitte brand in the United States. You may use Deloitte [COUNTRY] (e.g., Deloitte China) rather than the full legal entity name. microblog One word. A verb meaning to post short status updates about yourself or about an event using a social networking service. The noun and adjective forms are written as microblogging. (See also hashtag.) mid Some combinations with mid as a prefix are one word; others are hyphenated. (Consult Websters for examples, such as mid-Atlantic, mid-30s, midyear, midcentury, midcareer, midterm, Mideast, mid-July, mid-1990s or mid-90s, midsize, and mid-20th century.) midyear One word with no hyphen as noun or adjective. million Use figures for numbers that precede million: 3 million people, 5 million years, $10 million. For headlines and charts, it is acceptable to abbreviate with a capital M next to the number without a space (e.g., $7M). (See also billion and numbers.) money With whole-dollar amounts, do not include the zeros for cents: $5, not $5.00. multi When used as a prefix, most resulting combinations are one word. (Consult Websters for examples, such as multifunctional, multidisciplinary, and multinational.) N No. 1 The recommended treatment is the No. 1 team or we are No. 3 on the list, not number one, #1, or some other variant. non Use one word for most combinations formed with the prefix non (nonattest, noncash, noncompliance, noncurrent, nonlocal, nonregulated), unless a capitalized word follows (non-Indian). numbers The basic rule is to spell out numbers one through nine; use figures for 10 and above, except when a number begins a sentence, in which case it should be spelled out. It is acceptable to mix numerals and spelled out numbers in the same sentence. Exceptions: Use figures when referring to credits. (You will earn 3 credits.) In general, use figures for percentages e.g., 1 percent, 3 percent and for billions/millions. (See also ages, billion, million, percent.) O office Capitalize office when it is part of an agency or departments formal name (e.g., Office of Information Management). off-line/online Off-line is hyphenated; online is one word. our/we The use of our, we, and similar pronouns is generally acceptable provided that the context is clear that such words refer to the legal entity or group of entities that have been clearly defined. over/more than Use more than instead of over when referring to numbers or quantity. (The company has more than 80,000 employees. The company generated more than $7 billion in revenue.) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 13 P partner/partnering/partnership Avoid using these terms when referring to clients or entities with which the organization might have a strategic alliance. The word partner has a specific legal meaning, and we cannot partner with clients without impairing our independence. Alternatives (for nonattest clients only) include teamed with and collaborated with. paths Use > with spaces around it to indicate an online menu navigation path, also known as breadcrumbs (e.g., DeloitteNet > About Deloitte > Facts & Figures). (See also Internet, intranet, and website.) PDA Abbreviation for personal digital assistant (e.g., smart phones). Acceptable in all references, including first reference. percent Spell out the word percent, but it is acceptable to use a % sign in charts as well as in documents that contain many references to percentages. phone numbers In accordance with the global standard, use spaces as separators, not hyphens or periods and +1 for phone numbers in the United States (e.g., +1 212 674 0000). plurals To form plurals of figures, use s without an apostrophe (e.g., 6s and 7s, 747s). For plurals of single letters, add s (e.g., mind your ps and qs). For plurals made up of two or more capital letters, add s only (e.g., ABCs, FAQs). podcast One word beginning with a lowercase p unless it begins a sentence or is part of a proper name. prefixes Many combinations beginning with prefixes are one word. (Consult Websters for examples, such as antebellum, antihero, coauthor, coeditor, cyberstore, infrastructure, microeconomics, multifunctional, nonviolent, overmagnified, postmodern, prewar [but pre-engagement, post-engagement], reunify, semiannual, socioeconomic, substandard, and underemployed.) professional(s) The preferred term to refer to people who work at Deloitte member firms. Avoid the words staff, employees, and personnel.
program Capitalize program when its part of a formal name (e.g., the Global Mobility Program or Emerging Leaders Development Program) but lowercase when used generally (e.g., changes to the program include). Q Q&A Capitalize both letters and dont use a space around the ampersand. R re Most combinations formed with the prefix re are one word. (Consult Websters for examples, such as reincorporate and reprivatize.) recordkeeping One word. regard/regards Use with regard to or in regard to when referencing a topic (as within the text of a business letter). Regards means friendly greeting (e.g., Regards, Stephanie [at the close of a message]). region Lowercase the word in formulations such as the Northeast region. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 14 relationship Should be lowercase, even when used with a client name (e.g., relationship client XYZ). Do not hyphenate nonrelationship. revenue/revenues It is preferable to use revenue. Note: Defer to client preferences when appropriate. rollout/roll out As a noun, it is one word; as a verb, it is two words. (The rollout was originally planned for October. We will roll out the new strategy in August.) rollover/roll over As a noun, it is one word; as a verb, it is two words. (He decided that an IRA rollover was the best option. They recommend that you roll over your retirement plan money to another type of fund.) roundup/round up As a noun, it is one word; as a verb, it is two words. (The ranch held a cattle roundup. The cowboys left to round up the cattle.) RSS Shorthand for Really Simple Syndication. A protocol for subscribing to and distributing feeds that notify people of new entries on news sites, blogs, podcasts, or other online information sources. RSS or RSS feed are acceptable in all references. RSVP Use capital letters, and avoid writing please RSVP because this French abbreviation means please reply. S seasons Should be lowercase fall, winter, spring, summer. (The new project will begin in the spring.) Securities and Exchange Commission Spell out and; do not use an ampersand. The initialism SEC is acceptable on second reference if spelled out on the first reference. (See also abbreviations/acronyms/initialisms.) service areas/service lines Capitalize the names of Deloitte service areas and service lines (e.g., Corporate Governance, Human Capital, Merger & Acquisition Services, Transfer Pricing, Valuation Services). SharePoint A family of software products developed by Microsoft. Written as one word with a capital P. smart phone An advanced cell phone that allows for email, Web browsing, and downloadable applications. social media Online tools that people use to connect with one another, including social networks. spin-off/spin off As a noun, it is hyphenated; as a verb, it is two words. (The company negotiated a spin-off of its subsidiaries. We plan to spin off the company.) state names Spell out state names when they stand alone. When a state name follows a city name, use the U.S. Postal Service abbreviations (CA, IL). Capitalize State when referring to an entity (e.g., the laws of the State of Illinois). Lowercase when referring to a location. (In the state of New York, Buffalo is the second-largest city.) (See also city names.) Exception: Unless followed by a ZIP code, spell out state names in AERS documents to eliminate risk of noncompliance with SEC filing rules. strategy Capitalize when referring to U.S. Strategy 2010, but lowercase in all other uses (e.g., people strategy, tax strategy). The strategy elements such as vision, values, strategic choices, statement of strategy, and strategic objectives should not be capitalized, except in headlines or slide titles. surveys Lowercase generic names of surveys, but capitalize formal names. (The results of the companywide people survey look favorable. More people completed the 2007 Talent Survey.) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 15 T that/which That is used with essential clauses: The project that he worked on was completed on time. Which introduces a nonessential clause that adds information without changing the meaning; which clauses are preceded by a comma or set off by commas The project, which was very complex, was completed on time. time of day In general, use the style 2 p.m., 4:30 p.m., etc. Avoid the use of 12 noon or 12 midnight; midnight or noon will suffice. time zones Abbreviations of time zones are acceptable on first reference (e.g., EDT, PST, IST). When spelled out, time zones should be capitalized (e.g., Eastern Daylight Time, Pacific Standard Time, Central Daylight Time, India Standard Time). Lowercase all but the region in short forms (e.g., Eastern time zone, Eastern time). titles of people Capitalize proper titles when they precede a name in text; lowercase them following a name (e.g., Chief Financial Officer Blair Johnson; Blair Johnson, chief financial officer; Regional Managing Partner John Smith; John Smith, regional managing partner). Note: If it is preferable to capitalize a title, move the title to the front of the persons name. For business materials (e.g., business cards and personalized letterhead), titles may be capitalized. Exception: Do not capitalize references to levels or roles such as partner, principal, director, senior manager, or manager before or after a name (e.g., Denver partner Jane Smith; Jane Smith, partner in the Denver office). (See also Deloitte and function-specific subsidiaries.) toll-free number Should be hyphenated. toward The preferred usage is toward, not towards. traveled/travelled The preferred spelling is with one l. Twitter Proper noun referring to a message-distribution system that allows users to post messages of up to 140 characters and/or photos. A Twitter message is known as a tweet. The verb is to tweet, tweeted. U un Websters has a list of approximately 1,000 words that begin with the prefix un. From unabraded to unyoung, all are unhyphenated. under Most combinations formed with the prefix under are one word. (Consult Websters for examples, such as underemployed, underpaid, and underregulated.) underscore Avoid using an underscore for emphasis, especially in online writing; there are other typographical ways to emphasize (such as bold or italics), and underlining usually indicates a hypertext link. under way Two words when used as an adverb. (The United Way campaign is under way.) United Kingdom/UK Do not use periods for UK. United States/U.S./USA While it is preferable to spell out United States in the first usage, a mix of these formulations is acceptable. When used as a noun, spell out United States; when used as an adjective, abbreviate U.S. and use periods; do not use periods for USA. Examples: She works at one of the leading professional services organizations in the United States. He is collecting information on U.S. demographics. More tourists come to the USA every year. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Editorial Style Guide | Style and Usage | Revised August 2011 16 up In general, no hyphens are used when up is a prefix, but sometimes they are when up is a suffix. (Consult Websters for examples, such as upend, upgrade, upstate, uptown, checkup, cleanup, close-up, mock-up, push-up, roundup, and shape-up.) upward The preferred usage is upward, not upwards. use/utilize The preferred word is use. (Hundreds of employees use flexible work arrangements.) V values Lowercase the values of the U.S. Firms. (They demonstrated the value of integrity.) vision Lowercase. (The global vision is to be the standard of excellence.) voicemail One word. W Web This is short for World Wide Web, which should have initial caps. (See also Internet.) webcast/webinar One word, lowercase w. Web conference Two words, uppercase W. website One word, lowercase w. (See also Internet, intranet, paths, and Web.) who/whom Who is used when referring to the subject of a sentence; whom is used when referring to the object or when governed by a preposition. (I wish I knew who wrote it. Whom should I see when I arrive? We know whom to approach to help us find the answer.) whos/whose Whos is a contraction; whose indicates possession. If you can replace the word with who is or who has, use whos. If not, use whose. (Whos going to the meeting? Whos already left? They dont know whose computer that is. Whose team are you on?) work Many combinations formed with the prefix work are one word, but some are two words or hyphenated. (Consult Websters for examples, such as workforce, work flow, workplace, work papers, and work-around.) world-class Should be hyphenated when used as an adjective (e.g., a world-class team). Y year-end Hyphenate as a noun or adjective. (Results will be ready at year-end. Year-end results are in.) See also midyear.) YouTube One word. Note interior capitalization in this Google trademark. Z ZIP code Use all caps for ZIP; lowercase the word code.
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Editorial Style Guide | Quick Reference Guide | Revised August 2011 17 Editorial Style Quick Reference Guide This quick reference guide contains excerpts from the U.S. Editorial Style Guide that focus specifically on some of the most common style and usage questions in communications for Deloitte. abbreviations/acronyms/initialisms Spell out the full phrase on first reference and put the abbreviation in parentheses, unless it is commonly known to your specific audience (e.g., AERS). If there is no second reference, no need to use an acronym. When acronyms or abbreviations are placed in parentheses, quotation marks are not necessary, except when using shorthand terms that will replace another term, usually language required for legal purposes, e.g., Deloitte FAS. (Consult acronym glossary on DeloitteNet for specific references.) Examples: Acronym: The Financial Accounting Standards Board (FASB) is the organization responsible for establishing the standards for financial accounting and reporting in the United States. Initialism: Pacific Gas & Electric (PG&E) was one of the recent client wins. Abbreviation: They invested in XYZ Cash Management Fund (the Fund). capitalization Capitalization should be reserved for proper names (e.g., The Deloitte Film Festival) and for Deloitte departments and businesses, including the services, industries, and methodologies of the function-specific subsidiaries. Avoid capitalizing concepts, ideas, issues, etc. (Unnecessary capitalization would be: Our Values and Strategy create a foundation for success. He talked about the Mission and Vision.) Dont capitalize generic words such as practice, team, group, and department (e.g., Marketing department, HR group, Tax practice), but do capitalize if part of a title. Capitalize the full names of agencies, associations, committees, etc., on first reference, but lowercase the generic term on second reference (e.g., U.S. Department of Labor, the department; National Mentoring Committee, the committee). The proper names of individual courses and conferences should be capitalized but not placed in quotation marks. (See also individual entries throughout, such as headlines and titles of people, for further capitalization guidance.) events/meetings The official names of events, meetings, conferences, programs, symposiums, panel discussions, etc., should appear in initial caps (e.g., 2007 Oil & Gas Conference). Generic names should be lowercase. (The leaders held a marketing meeting.) headlines Sentence case is the global standard and recommended in all instances, except when its use may be awkward (e.g., in a series of proper names or for page titles). In sentence case, only the first word of the headline is capitalized; all other words are lowercase. For initial cap style, all words are capitalized, except prepositions (e.g., of, with), articles (e.g., a, an, the), and conjunctions (e.g., and, or). The most important thing is to be consistent throughout a document, series of slides, intranet pages, etc. Examples of sentence case headlines: A team of great individuals claims success Creating clarity for the global brand
Examples of acceptable initial cap headlines: Joe Smith Attends Annual World Meeting Philadelphia Wins Best Place to Work Award In addition, when publishing on DeloitteNet, single quotation marks in headlines are acceptable (e.g., ABC World News Features Deloitte). industries Capitalize the names of Deloitte industry groups and industry sectors, but lowercase the words industry, group, and sector. Do not use the term industry practice in relation to the industry program. Examples: The Technology, Media & Telecommunications industry group was a leading sponsor of the Digital Media Conference. The Life Sciences sector serves many of the leading pharmaceutical, biotechnology, and medical products companies.
Editorial Style Guide | Quick Reference Guide | Revised August 2011 18 region Lowercase the word in formulations such as the Northeast region. service areas/service lines Capitalize the names of Deloitte service areas and service lines (e.g., Corporate Governance, Human Capital, Merger & Acquisition Services, Transfer Pricing, Valuation Services). strategy Capitalize when referring to U.S. Strategy 2010, but lowercase in all other uses (e.g., people strategy, tax strategy). The strategy elements such as vision, values, strategic choices, statement of strategy, and strategic objectives should not be capitalized, except in headlines/slide titles. titles of people Capitalize proper titles when they precede a name in text; lowercase them following a name (e.g., Chief Financial Officer Blair Johnson; Blair Johnson, chief financial officer; Regional Managing Partner John Smith; John Smith, regional managing partner). Note: If it is preferable to capitalize a title, move the title to the front of the persons name. For business materials (e.g., business cards and personalized letterhead), titles may be capitalized. Exception: Do not capitalize references to levels or roles such as partner, principal, director, senior manager, or manager before or after a name (e.g., Denver partner Jane Smith; Jane Smith, partner in the Denver office). (See also Deloitte, firm, function-specific subsidiaries.)
Deloitte Deloitte is an abbreviation for the Deloitte U.S. Firms masterbrand and refers to Deloitte LLP and its subsidiaries. In the United States, Deloitte LLP is the member firm of Deloitte Touche Tohmatsu Limited (DTTL). Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including: Deloitte & Touche LLP, Deloitte Tax LLP, Deloitte Consulting LLP, and Deloitte Financial Advisory Services LLP. Deloitte may be used to refer to Deloitte LLP or a specific function-specific subsidiary (FSS) or several FSSs as long as the proper footnote is used. When someone uses Deloitte in a quote that appears in written text, it is necessary to use the footnote at the bottom of the first page on which it is mentioned. For more information on how and when to use Deloitte, refer to Guidance on using the Deloitte masterbrand found on DeloitteNet or visit www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
Deloitte Touche Tohmatsu Limited (DTTL) Refer to the Deloitte Touche Tohmatsu Limited language and style guide for details on using DTTL language in a legal context. From a marketing, communications, and brand perspective, please be aware that the standard legal description that appears on all materials produced for internal or external distribution was revised in 2010. This new "Deloitte refers to" language now references DTTL is as follows: Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. [the] Deloitte U.S. Firms In formal communications to clients and Deloitte professionals, this is one of the acceptable shorthand terms for the collective reference to Deloitte LLP and its subsidiaries. Deloitte U.S. Entities is also an acceptable term. Capitalize the F in Firms. Refer to the U.S. Legal Structure FAQs for more information on shorthand terms. Note: The term Deloitte U.S. Firms is plural. (The Deloitte U.S. Firms are pleased to announce changes to benefits.)
Editorial Style Guide | Quick Reference Guide | Revised August 2011 19 footnote Footnotes are required when using the Deloitte brand name in marketing internal and external materials. The footnote is customized based on the services referenced. function-specific subsidiary (FSS) Hyphenate function-specific, and although FSS is in all caps, consistent with acronym style, the phrase should be lowercase when spelled out. When writing about individuals of the Deloitte U.S. Firms, include their FSS designation only if their titles are also mentioned (e.g., Milo Smith, regional managing partner, Deloitte & Touche LLP). The general principle is to be more precise in formal written communications with clients, such as engagement contracts, and more flexible and less formal in communications such as proposals, marketing materials, and internal communications. It is preferable to simply use Deloitte unless naming a business unit in which case it is necessary to avoid confusion, when referencing the type of services provided or listing an individuals title. Refer to the U.S. Legal Structure FAQs for more information. Note: Avoid using the plural form for the abbreviation FSS. If necessary, use FSSs. our/we The use of our, we, and similar pronouns is generally acceptable provided that the context is clear that such words refer to the legal entity or group of entities that have been clearly defined.
Note: For more information on these terms and other matters relating to the Deloitte brand (e.g. footnote), visit the Brand and Reputation pages of DeloitteNet.
About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member rms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member rms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright 2011Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited