Questionnaire

Section A
1. Do you use the University Management System, on average: (please tick one)
less than once a month
once a month
once every two weeks
once a week
two or three times a week
daily
. !hich University "acilities do you use# (please tick all that apply)
$ooks (lending)
audio cassettes % music &Ds
video cassettes
CD &D'(oms (lending)
CDI talking $ooks
re"erence $ooks)in"ormation (e.g. newspapers)
computer "acilities
other (please say what)
*. !hat is your main use o" the University +&, resources#
-. !hat do (or have) you used the computer "acilities "or# (please tick all that
apply).
word processing
spreadsheets
open learning courses
&D'(oms
!orld !ide !e$
e'mail
other +nternet application (please say what)
other (please say what)
.. a. !hich application do you use most# (please tick one)
word processing
spreadsheets
open learning courses
1
&D'(oms
!orldwide !e$
e'mail
other +nternet application (please say what)
other (please say what)
$. !hat is your main reason "or using this "acility# (please tick one)
to support course o" study
leisure)general en/oyment
independent learning)research
looking "or /o$s
keeping in touch with "amily)"riends
shopping
other (please say what)
0. 1ow o"ten do you use the computer "acilities# (please tick one)
daily
once or twice a week
once every two weeks
once a month
less than once a month
2. +s the University your only access to computer "acilities#
3es
4o
5. +" you have access to)use computer "acilities elsewhere, please say where:
(please tick all that apply)
home
school)college)university
cy$erca"6
work
other (please say where)
7. Do you consider yoursel":
a $eginner
an intermediate user
a "airly e8perienced user

a very e8perienced user

19. 1ow would the withdrawal o" computer "acilities "rom the University a""ect you#
11. Do you have an e'mail address#
3es
4o
+" you would not mind $eing contacted $y us in the "uture, please write your
e'mail address $elow.
Section B. (For non-users of University computer facilities only)
1. +" you do not use the computer "acilities in the University, could you please say
why: (please tick one)
didn:t know they were there
no interest)use
don:t know how to
have access elsewhere
no'one to help)reluctant to ask "or help
other (please say what)
Section C. (All respondents)
1*. !ould you $e interested in training on how to use the computer "acilities#
3es
4o
1-. 1ow important is it "or a University to provide computer "acilities#
very important
;uite important
not very important
not at all important
1.. !hich o" these statements most re"lects your view o" the +, "acilities#
a vital service
an add'on service, secondary to other University services
*
an unnecessary e8pense
<lease give a reason "or your view:
10. =re there any ways the University could improve your access to the +, services
on o""er#
Section D. (All respondents)
12. =re you:
"ull'time employed
part'time employed
sel"'employed
not in paid employment
student
student and working
retired
other (please say what)
15. =re you:
under 9
9'.
0'*.
*0'-.
-0'..
.0'0.
over 0.
,hank you very much "or taking the time to complete this ;uestionnaire.
<lease hand it $ack to a mem$er o" sta"", or put it in the $o8 provided.
>Delete as appropriate?
+" you have any other comments, please add them $elow:
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