Model QWM-1 Music Center

Version 2.4 ~
Service & Parts Manual

1
Copyright © 2008
All Rights Reserved
Rock-Ola Manufacturing Corporation
2335 208th Street, Torrance, CA 90501

This document contains information

proprietary to Rock-Ola Manufacturing
Corporation and may not be reproduced,
published or distributed in any form or
disclosed in whole or in part without
written authorization.

2
SAFETY INSTRUCTIONS

IMPORTANT!
a. Read these instructions.

b. Keep these instructions.

c. Follow all instructions.

d. Do not use this apparatus near water.

e. Clean only with dry cloth.

f. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

g. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers)
that produce heat.

h. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

i. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point
where they exit from the appliance.

j. Only use attachments/accessories specified by the manufacturer.

k. Unplug this apparatus during lightning storms or when unused for long periods of time.

l. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNING: Terminals marked with the lightning flash per are hazardous live and the external
wiring connected to these terminals requires installation by an instructed person or the use of
ready-made leads or cords.

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TABLE OF CONTENTS

SAFETY INSTRUCTIONS......................................................................................................................................................... 3
IMPORTANT! ............................................................................................................................................................................... 4
SAVE THE PACKING MATERIAL AND CARTON!............................................................................................................................. 4
THE MATERIAL USED TO PACK YOUR JUKEBOX HAS BEEN SPECIFICALLY DESIGNED FOR THIS MODEL. SHOULD YOU HAVE NEED
TO RETURN THE UNIT FOR SERVICE OR WARRANTY, PLEASE FOLLOW THE ................................................................................... 4
REPACKING INSTRUCTIONS ON PAGE 13...................................................................................................................................... 4
QWM-1 “MYSTIC” MUSIC CENTERS - SPECIFICATIONS.............................................................................................. 5
ZONE CONNECTIONS WITH EXTERNAL SPEAKERS..................................................................................................... 6
Single Zone Stereo.................................................................................................................................................................. 7
Dual Zone Mono .................................................................................................................................................................... 8
WALL-MOUNTING INSTRUCTIONS – “MYSTIC” ............................................................................................................ 9
INSTALLING THE CABLE COVER ..................................................................................................................................... 10
BLOCK DIAGRAM .................................................................................................................................................................. 11
CLEANING THE TOUCH SCREEN ...................................................................................................................................... 11
TROUBLESHOOTING CHARTS ........................................................................................................................................... 12
Power Problems ................................................................................................................................................................... 12
Amplifier Problems .............................................................................................................................................................. 12
SERVICE & MAINTENANCE ................................................................................................................................................ 12
REPACKING INSTRUCTIONS .............................................................................................................................................. 13
INSIDE DOOR............................................................................................................................................................................. 16
INSIDE CABINET ........................................................................................................................................................................ 17
OUTSIDE CABINET .................................................................................................................................................................... 18
ACCESSORIES.......................................................................................................................................................................... 20
WIRELESS BRIDGE KIT, #02467................................................................................................................................................ 20
USING A WI-FI BRIDGE ............................................................................................................................................................. 20
DIAL-UP MODEM KIT, #02466 .................................................................................................................................................. 20
USING A DIAL-UP ADAPTER ...................................................................................................................................................... 20

Important!
Save the packing material and carton!
The material used to pack your jukebox has been specifically
designed for this model. Should you have need to return the
unit for service or warranty, please follow the
Repacking Instructions on page 14.

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QWM-1 “Mystic” Music Centers - Specifications
Dimensions:

Uncrated:
Height 19”
Width 26”
Depth 7”
Crated:
Height 24.5”
Width 30.5”
Depth 14”

Weight:
Uncrated 68 lbs.
Crated 75 lbs.

Amplifier:
Output Power: 90 wRMS /ch @ 4 ohms

Protection: Speaker overload

Over voltage
Under voltage

Frequency: 30 - 20,000 Hz

North America Export

115VAC 230VAC
Voltage:

Frequency: 50/60 Hz 50/60 Hz

Power Consumption: 260 watts max./145 260 watts max./145

standby wattage standby wattage
2.25 amps max / 1.25 1.12 amps max / 0.63
standby amps standby amps

Core:
Processor Pentium 4
RAM 512 MB
Software QSonix V2.1

Speakers: (2) 3-1/2” full range

Monitor: 19” SAW Touch-Monitor

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Zone Connections with External Speakers
The Rock-Ola Music Centers offer several methods of
connecting to external speakers or music systems. Take
note of the following when planning your Music Center
speaker connections.
A set of “fixed” output RCA jacks, labeled FIXED OUT
on the connection panel, provide a high level, unbalanced
signal to connect to a receiver or integrated amplifier. The
output is roughly the same as the output of a CD player or
tuner. All control of volume is done at the receiver. In this
case, the volume sliders on the screen have no effect on
this output.
There are also two sets of RCA jacks that can be used to
drive external power amplifiers, powered sub-woofers, or a
stereo receiver. The volume of these outputs is controlled
by the on-screen volume sliders. The number button to the
left of the volume slider denotes which zone is being
adjusted.
When connecting to external amplifiers or receivers
located a long distance away, a hum may be noticed. The
use of an isolation device in the audio line may be
necessary to correct a “ground loop”.
When connecting external speakers be sure the load
impedance is 4 to 8 ohms. Do not connect more than 2
speakers to a channel.
GOOD TO KNOW: Power is limited to the jukebox
speakers. Full power is available to the external speakers
and therefore high-efficiency speakers will play much
louder than the internal speakers. This is normal.
Do NOT unplug or connect RCA plugs with the power amplifier(s) on.
WARNING:
The resuting hum or noise may damage the speakers.
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There are two modes of operation for the speaker system.
These are Single Zone Stereo and Two Zone Mono.
In the Single Zone Stereo mode, the jukebox speakers as
well as any external speakers connected to the speaker
terminals will play in stereo. The on-screen zone 1 volume
slider will control all of the speakers. If another zone such
as speakers on a patio or in another room is desired, an
additional amplifier will need to be connected to the zone
2 RCA jacks. That zone will then have the volume
controlled by the on-screen zone 2 volume slider. If a
powered sub-woofer is to be used, it is connected to the
zone 1 RCA jacks as shown in the Single Zone Stereo
diagram on the next page.
If two zones of speakers are desired without the use of an
additional amplifier, the Two Zone Mono mode allows the
splitting of the channels into the two zones. Connect any
external speakers in the same room as the jukebox to the
“Zone 1” speaker terminals. Connect the external speakers
for the second zone to the “Zone 2” speaker terminals. Set
the mode switch to the “2 Zone Mono” mode. The on-
screen zone 1 volume slider will control the jukebox and
the external speakers in the same room. The on-screen
zone 2 volume slider will control the second set of
speakers. The right and left channels will be combined into
a mono signal so no loss of program material will occur. If
a powered sub-woofer is to be used, it is connected to the
zone 1 RCA jacks as shown in the Dual Zone Mono
diagram.
NOTE: In the event of a speaker output overload, the
power amplifier will automatically shut down. To reset the
amplifier, shut down the jukebox by pressing the blue
power button. When the system has shut down, turn the
main power switch/circuit breaker off for 30 seconds. Turn
the main switch back on and press the blue button to restart
the system. The amplifier will resume operation. Turn
down the volume or reduce the equalizer settings to avoid
this in the future.
Single Zone Stereo

The Zone 1 slider on the touchscreen controls the volume of the jukebox and the external speakers
together.

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Dual Zone Mono

The onscreen Zone 1 slider will control the volume of the jukebox and the external speakers connected
to the Zone 1 terminals. The onscreen Zone 2 slider will control the volume of the speakers connected to
the Zone 2 speaker terminals.

NOTE: Power is limited to the jukebox speakers to prevent unwanted vibration of the drives and
protect the cabinet. Full power is available to the external speakers therefore high efficiency
speakers will be much louder than the jukebox. This is normal.

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Wall-Mounting Instructions – “Mystic”
The Mystic may be mounted to the wall with a standard VESA Flat Panel TV mounting kit rated for 80
lbs. minimum. The hole pattern on the back of the jukebox is for the hardware that is provided with the
mounting kits. Please note the following when wall-mounting the jukebox:

• The wall must be strong and flat.

• The jukebox should be visible and convenient to use.
• Do NOT install directly above a radiator or other source of heat!
• Be sure the LAN and speaker wires can be easily run to the unit.
• After mounting to the wall, the feet may be removed and kept in the shipping carton for later use.

WARNING : Use mounting bolts that will not protrude more than ¼” (6mm) into the cabinet. The
use of longer bolts may destroy the internal circuitry.

WARNING : The mounting of the jukebox on the wall should be done by a qualified installer
familiar with wall construction and loading. The wall and installation hardware MUST be capable
of supporting an 80 lb. load. Failure to follow these instructions could result in serious injury.

9
Installing the Cable Cover

1 2 3

After making the speaker
and other sound-system
connections, locate the die-
cut slots on the cabinet.
Orient the cable cover so
that the cables exit through
the cut out and/or the
end(s) of the cover. Insert
the tabs of the cable cover
with the slots on the left.
Guide the cable cover
towards the right-side slots
and insert, covering the
cable connections. The
cable cover should lock
into place.

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Block Diagram

SPEAKER TERMINAL BLOCK

100uF NP

1
2
3
4
XFRMR, AMP MODE SW
1 ZONE STEREO
SW SPDT
POWER AMPLIFIER 2 ZONE MONO 18 Ohm LEFT SPEAKER
IEC INLET/FILTER CIRCUIT BREAKER 115V 90 Wrms / Ch 1
24 VAC
2
0 1 3 100uF NP
2 4
24 VAC
3
CON4 18 Ohm RIGHT SPEAKER
CON3

SW SPDT

CABLE TO ATX PS CON7

1
2
3
4
5
6
7
230V
1

59149-A-LF
RING TERM.

MINIFIT, 8PL

ATX POWER 3.5MM STEREO 2 1

SUPPLY 4 3
6 5
8 7
JST X 2
INT AMP OUT CONTROL IO
2
MODE SW 1
AUX IN
AUX IN
RCA JACK

3.5MM STEREO

AUDIO CONTROL

+12VDC
1 1 COM
2 2 COM
3 3 +5VDC
4 4
<12 WATTS MAIN IN

1 1
2 2 1 3.5MM STEREO
1 1 3 3 2
TO DVD 2 2 TO 4 4 3
DRIVE 3 3 HDD 4
4 4 CON4
100 Ohm 1/2W
CON4
LED LED

LED LED

MOTHERBOARD

LED LED
+12VDC
COM 1 1
2 2 LED LED

M-N-L X 2

MONITOR

VGA

SERIAL (COM 1)

SERIAL (COM 2)

3.5MM STEREO
LINE OUT
USB 1 USB 2 LAN

1 2
1
2
3
4

IR 3 4
Recvr.
5 6
7 8
9 10
1
2 5x2
EXTERNAL USB 3 POWER
BUTTON
4

LAN

Cleaning the Touch Screen

Any standard glass cleaner can be used to clean the touchscreen. Always spray the glass
cleaner on the cloth or towel and clean the touchscreen. Glass cleaner sprayed directly on
the monitor could possibly leak inside and cause damage.

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Troubleshooting Charts

Power Problems
Fault Symptom Possible Cause

• Main Power switch not on

• Plug not seated in wall outlet or
Power Switch Dark jukebox
• Outlet "Dead"
Jukebox fails to operate at all when it is
• "Tripped" Circuit Breaker on
plugged in and the blue power button
Power Switch
has been pressed

• Overload. Turn off for 10 minutes

and retry
Power Switch Lit
• Defective ATX power supply –
Refer to qualified technician.

Amplifier Problems
Fault Symptom Possible Cause

Amplifier "Dead" Connect headphones or sound speakers Amplifier protection activated

NOTE: Be Sure a selection is playing. to fixed output Sound
Screen should say, “Now Playing” Disconnected speakers

No sound Refer to Qualified Technician

Service & Maintenance

Important: There are no serviceable components inside the cabinet.
Refer all service to a Qualified Technician.

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Repacking Instructions
If you need to send the jukebox out for service, you will need to repack it in its original
material.
You should have saved the following:
Rock-Ola packing crate – bears the model and serial numbers of the unit
Pair of foam blocks custom-fitted to the unit
Large, heavy, protective plastic bag

Steps to re-packing the Mystic jukebox:

Resassemble the crate if necessary.

Secure the bottom with packing tape.
Make sure that the “THIS SIDE UP”
arrows are pointing toward the open
end of the box.

Place the jukebox on a protected

surface. Lift up one end to slide the
protective bag on.
Lift up the other end and enclosed the
jukebox completely in the bag. Seal
with some tape.

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 The foam packing blocks are not the
same, one is deeper than the other to
accommodate the different
measurements of the right and left
sides of the jukebox.

Figure out what end matches one of

the foam blocks and place it outside-
down on the floor.

Place the corresponding side of the

jukebox in the cut out of the block

Place the remaining block over the

other end of the jukebox.

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 Carefully slide the wrapped and
blocked jukebox into the crate. Take
care that the top of the jukebox is
oriented toward the top of the crate.

The jukebox and proteced packing

material should now fit snugly in the
crate.
Seal the crate – it’s ready for shipping.

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Parts Catalog
Inside Door

6 1

Item No. Part No. Description Item No. Part No. Description
1 61927-LF Monitor Bracket
2 61740-A-LF IR Remote Receiver Assy
3 61895-A-LF LED Harness
4 61905-LF Moulding, Short
5 61904-LF Moulding, Long
6 61929-LF Monitor 19”, LCD, Mungsube

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Inside Cabinet
15
4
3 5 2

6
13

14
8
10
11
12

9 9
16

Item Item
Part No. Description Part No. Description
No. No.
1 61910-A-LF Main Cabinet Assy 10 61903-LF Transformer Assy
2 61486-LF Motherboard Assy 61896-LF Power Switch/Circuit Breaker, 115V
11
3 61485-LF SDRAM, 512MB 61901-LF Power Switch/Circuit Breaker, 230V
4 61484-LF IC, CPU, P4 12 61916-A-LF Power Amp PCB Assy
5 61483-01-LF Cooler, CPU, P4 13 61892-A Remote Audio PCB Assy
6 60861-1A-LF Power Supply Assy., ATX 14 61855-LF Panel Mount Coupler, RA
7 61908-LF Power Supply Bracket 15 61873-LF Fan for cooler
8 61501-LF DVD Reader/CD RW 16 61527-A-LF HDD, 160 GB, Programmed QB8
9 59946 Speaker 3”, R91 (2 pl)

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Outside Cabinet

1
12
2
3
9
11

6 8

5
4
7

10

Item No. Part No. Description Item No. Part No. Description
1 61935-A Metal Door 8 61902-LF Power Inlet, IEC, RFI Filter
2 61926-LF Front Plate, 19” 9 61904-LF Switch, DPDT, Snap-In
3 61929-LF Monitor, 19” LCD, Mungsube 10 62026-LF Cabinet Feet (2 pl)
4 61894-A-LF Audio input harness 11 61856-LF Speaker Terminal
5 61500-A-LF Harness, USB Ext. 12 61933 Logo
6 61928-LF Cover, DVD drive Not Shown
7 61918-A-LF Harness Assy, Power 61909-LF Cable Cover
58610-LF Power Cord (US)

18
Harnesses

Part No. Description

60833-A VGA Harness (comes with monitor)
60834-A Serial Harness ( comes with monitor)
61899-A-LF Main Power Harness
61917-A-LF Harness, Power Amp Output
61900-A-LF Harness, Speaker
61159 Cable, IDE, 12” round (2)
61628-A-LF Harness, Com 2
61769-A-LF Shielded Audio Cable, 3.5mm – 3.5 mm
61894-A-LF Harness, Aux Audio Input
61500-A-LF Harness, USB Extension
61918-A-LF Harness Assy, Power Button
61919-A-LF Harness, cat 5, 12”
61895-A-LF LED Harness
61897-A-LF Harness, Monitor power, Mungsube
58923-A-LF Harness Assy, Gound jumper

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Accessories
Wireless Bridge Kit, #02467
The Wireless Bridge Kit allows the QB8 to communicate
over a wireless (WIFI) network. In addition to the kit you
will need
A WIFI available at the point where the jukebox is located.
A personal computer. You will need to program the bridge
with the identity of the WIFI access point and security
passwords (if used) using a PC before connecting it to the
jukebox.
Using a Wi-Fi Bridge
Connect to a PC.
Follow the instructions that come with the bridge to
connect to your Wi-Fi network.
Program the bridge with the WEP password if secure
encryption is used.
Disconnect the bridge from the PC.
Install in the jukebox next to the core.
Connect the power cable to the power-in transfer box.
Connect LAN cable to the core.
Turn the system on.
Touch the Toolbox icon in the Menu Bar on-screen.
Touch Network Settings tab.
Touch Auto Configure. The system should find the
Qsonix home.
Now you are ready to rip your CDs into the system!
The Wireless Bridge (Linksys Model No. WGA54AG)
may be purchased from Rock-Ola directly or off the
shelf at your local computer store.
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Dial-up Modem Kit, #02466
The Dial-Up Modem Kit allows the QB8 to obtain album
cover art and data using a conventional telephone line. In
addition to the kit you will need
A dial-up account with an Internet Service Provider such
as MSN, AOL, EarthLink, etc.
A personal computer. You will need to program the dial-
up telephone number, access name and password into the
modem using a PC before connecting it to the jukebox.
Using a Dial-up adapter
Connect to a PC.
If your phone line has a call waiting feature, be sure to
disable it before attempting to program using a dial-up
adapter
Follow the instructions with the adapter.
To program dial-up access numbers, user name, and
password.
Disconnect the dial-up adapter from the PC.
Install in the jukebox next to the core.
Connect the power cable to the power-in transfer box.
Connect LAN cable to the core.
Turn the system on.
Touch the Toolbox icon in the Menu Bar on-screen.
Touch Network Settings tab.
Touch Auto Configure. The system should find the
Qsonix home.
Now you are ready to rip your CDs into the system!
A word about the kits...The jukebox does not need
a dedicated connection. Since it only communicates
with the internet when CD's are being loaded, a
temporary connection can be made when adding
music.
However, both the Wireless Bridge and Dial-up
Adapter kits require user programming with a PC in
order to prepare them for the jukebox.
Accessories

Part No. Description

02467 Wireless Bridge Kit

02466 Dial-Up Modem Kit

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 61743-01
Music Center
Version 2.4 ~ QWM-1 Model
Service & Parts Manual

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