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P2P CONTACT INFORMATION _________________________________________ 2
ACCOUNTS PAYABLE CONTACT INFORMATION ___________________________ 2
ESCALATION PATH _______________________________________________________ 2
ADDRESS BOOK MAINTENANCE CONTACT INFORMATION _________________ 3
EPC PROCUREMENT BUYING ASSISTANTS _______________________________ 4
Direct Spend ____________________________________________________________________ 4
Indirect Spend ___________________________________________________________________ 5
PO CREATION WORKFLOW ____________________________________________ 6
FAQs: ____________________________________________________________________ 6
REQUIREMENTS TO CREATE A NEW VENDOR FOR AP ___________________ 8
Domestic Vendors __________________________________________________________ 8
Foreign Vendors ____________________________________________________________ 8
REQUIREMENTS TO PAY AN INVOICE __________________________________ 9
INVOICE PROCESSING & PAYMENTS FAQs ____________________________ 10
PAYMENT PROCESS OVERVIEW ______________________________________ 12



P2P CONTACT INFORMATION

ACCOUNTS PAYABLE CONTACT INFORMATION


Type of request E-mail EPC Contact Contact

For general A/P questions
(Customer Service Team)
ap.support@amway.com
Jose Pablo Villar
Jonathan Solis
Luis Monge
Milagro Mendez
Dial
616-787-
4913
Urgent or critical requests
& Escalations.
catalina.aguilar@amway.com
Catalina Aguilar,
Supervisor
Dial 616-787-
6600, then
the extension
6765


ESCALATION PATH




Note: Please submit scanned invoices to: ap.invoices@amway.com
USE THIS EMAIL FOR INVOICE SUBMITION ONLY, DO NOT USE FOR INQUIRIES



ADDRESS BOOK MAINTENANCE CONTACT INFORMATION

Type of request E-mail EPC Contact Contact

New vendor creation &
maintenance.
address.book@amway.com



Carlos
Hernandez
Karina
Fernandez

Dial
616-787-
6600 then
ext 6738
Urgent or critical requests
& Escalations.
manrique.castro@amway.com

Manrique Castro
Supervisor
Dial
616-787-
6600 then
ext 6889



EPC PROCUREMENT BUYING ASSISTANTS

Direct Spend

Commodity E-mail EPC Contact
Contact
Dial 616-
787-6600,
then the
extension
number
Gurwitch procurement.gurwitch@amway.com
Ana Patricia
Rodriguez
x6873
Paper - Labels,
Corrugated
procurement.paper@amway.com
Roy
Sanabria
x6704
Packaging - Bottles,
Closures, Buyouts,
Yoshino, Cosmetic
components, SV foils,
DVDs, CDs, *OP/Reworks
procurement.packaging@amway.com

Roy
Sanabria
x6704
Paper & Packaging - Foils,
Films, Drums, Pouches,
Super Sacks, Bags,
Beauty Buyouts (Beauty
Cycle, Artistry, etc.), Glass,
Aerosols (cans, valves,
shrink bands)
procurement.packaging@amway.com

Lady
Fuentes
Arleen
Manzanares
x6866
x6675
Durables - Hardware,
Electronics, Cookware,
Knives, Latin America,
Singapore
procurement.durables@amway.com

Kendall
Houston
x6799
Raw Materials
(Chemicals)
procurement.raw.materials@amway.com

Jose
Pacheco
x6896
Affiliate to Affiliate
procurement.raw.materials@amway.com

Jose
Pacheco
x6896
Raw Materials - Proteins,
*OP, Food item buyouts,
Vitamins, Minerals,
Excipients, Botanicals,
Softgels, Non-food
buyouts
procurement.nutrilite@amway.com

Paola Varela x6879
Urgent or critical requests
& Escalations ana.patricia.rodriguez@amway.com
lady.diana.fuentes@amway.com
Ana Patricia
Rodriguez
Lady Diana
Fuentes
x6873
x6866


Note: Suppliers and Non-Global Procurement employees, should refer their
Procurement questions and requests to: procurement.us@amway.com


Indirect Spend

Commodity E-mail
EPC
Contact
Contact
Dial 616-
787-6600,
then the
extension
number
Computers, IT, Marketing, HR,
Special Events, Capital
equipment, Immpower,
Integration Page, OC
Maintenance/Storeroom orders
procurement.indirect@amway.com
Maria
Teresa
Perez
Julio
Herrera

x6851
x6679

P-Card us.pcard@amway.com
Rodrigo
Jimenez
x6887
Nutrilite indirect support, Capital
equipment, Lab, Printing,
Standard Requisitions and
Corporate hangar
procurement.indirect@amway.com
Maria
Teresa
Perez
Julio
Herrera

x6851
x6679
Urgent or critical requests &
Escalations
maria.teresa.perez@amway.com
Maria
Teresa
Perez
Senior
Analyst
x6851

Note: Suppliers and Non-Global Procurement employees, should refer their
Procurement questions and requests to: procurement.us@amway.com

PO CREATION WORKFLOW

FAQs:

What are the requirements to create a Purchase Order?

Before placing a Purchase Requisition, the vendor must be created in JDE. Contact
procurement.us@amway.com to get the New Vendor Form. This form should be fully
filled out and sent to address.book@amway.com. You will receive a vendor code in
order to submit the requisition.

I never placed a Requisition, who can walk me through the process?

The Indirect Buying Assistant can help you in the Requisition creation process by
sending an email to procurement.us@amway.com asking for help.

Who will approve my requisitions?

JDE recognizes the AIU of the person that places the requisition; once the REQ is
created it goes to an electronic approval system, which allows the REQ to be routed
through the organization to one or more individuals who have different levels of
dollar-limit authority (FAC). If the purchase requisition needs to be approved by a
different department or organization, the requisition can be custom router.

How is the Purchase Order sent to the supplier?

The Indirect Buying Assistant will convert a REQ into a Purchase Order after the
approval process. The REQ will be created within 24 hours from the approval date
and will be sent to the supplier according to the sending method (email, fax, EDI,
etc) that is set up in the address book.

How do I request a revision to a Purchase Order?

The Indirect Buying Assistant will help you with the revision. Just make sure that the
approval from the individual with the right dollar-limit authority (FAC) is included in
the request (via e-mail).

How does the supplier get paid?

The supplier must send the invoice to ap.invoices@amway.com stating the Purchase
Order number (ie. 567089 OI ). The system then finds the Requisitioner (individual
that entered the REQ) on the to-be-approved invoice. Since the invoice has a PO (in
this example), the FAC limit is not relevant (since it was already approved at the
time of the requisition). The Requisitioner will confirm that the goods or the
services have been received. AP will process the voucher and the invoice will be
paid according to the Payment terms.



REQ to PO Process

REQ is
approved in
Webmethods
Supplier
acknowledge
the Purchase
Order and send
invoice to
ap.invoices
Purchase Need
Requisitioner
submit a
Requisition
through JDE
Procurement
coverts a REQ
to Purchase
Order
PO is sent to
the supplier
REQUIREMENTS TO CREATE A NEW VENDOR FOR AP

Domestic Vendors

Payment method The preferred payment method for domestic vendors is
ACH (Automated Clearing House)
To setup new domestic vendors the following documents are required:
New Supplier Information Form (E-6855) Properly filled and
signed/approved by requisitioners upline.
Completed W-9 form W-9 Taxpayer Identification Request Form.
ACH Enrollment form (E-6963).
Scanned copy of a voided check or Bank Letter with the account and
routing numbers to confirm ACH Enrollment Form information.
The forms should be sent to P2P Address Book Team within three days prior
to placing a purchase order or requesting services from a vendor
(address.book@amway.com)

Foreign Vendors

Payment method the require payment method for foreign vendors is wire
transfer.
To setup new foreign vendors the following documents are required:
New Supplier Information Form (E-6855) Properly filled and
signed/approved by requisitioners upline.
A completed and signed Supplier Wire Transfer Banking Details form
(E-6856)
The forms should be sent to P2P Address Book Team within three days prior
to placing a purchase order or requesting services from a vendor
(address.book@amway.com)

Note: The processing time to create a new vendor in the system is 48 hours from
the moment the request is received with all the required documentation.
REQUIREMENTS TO PAY AN INVOICE

Invoice number
Supplier remit-to address
Invoice amount
Invoice date
Attention-to name (Amway contact)
Bill to company (i.e. Access Business Group, Amway, Alticor, etc.)
A valid general ledger account number or purchase order number & type.
A Withholding Tax Determination for Payments Sent Outside the US form (E-
6958) is required for all payments for invoices not related to purchase orders
and for purchase order types OC, OI and OS
The foreign currency to be paid should be marked on the invoice


PLEASE NOTE: P2P CANNOT PAY FROM STATEMENTS, QUOTES OR PRO FORMA
INVOICES.


Note: Invoices will be processed based on their received date and/or invoice due
date. The processing time for invoices is 48 hours after they are received. Please
email the invoices to: ap.invoices@amway.com

INVOICE PROCESSING & PAYMENTS FAQs


Where should I submit an invoice to be processed by AP?

All invoices should be submitted to ap.invoices@amway.com for processing by AP.
Each invoice should be send as a separate attachment. You may send multiple
attachments within one e-mail.

Can I receive the invoice directly from the vendor and then forward it to AP?

Yes, you may receive the invoice directly from the vendor instead of having the
vendor submit the invoice to ap.invoices@anway.com. However, we encourage the
suppliers to submit the invoice directly to AP to ensure it is received in a timely
manner.

If the invoice is related to an OI or OS PO type, sign the invoice with an OK to
pay (acknowledgement of service or product) and forward it to
ap.invoices@amway.com.
If the invoice is a Non-PO, filled out the Payment Request Form (E-1161),
make sure to have the proper FAC approval signature on it and then forward
it to ap.invoices@amway.com.
All foreign payment request must come with a Withholding Tax
Determination for Payment Sent Outside the US form (E-6958)


What kind of information will need to be provided on the invoice for proper
processing by AP?

All invoices must have the following content:
Invoice number.
Supplier remit-to address.
Invoice amount.
Invoice date.
Attention-to name (Amway contact).
Bill to company (i.e. Access Business Group, Amway, Alticor, etc.).
A valid general ledger account number or purchase order number & type.
A Withholding Tax Determination for All Payments Sent Outside the US form
(E-6958) is required for all foreign invoice payments.
The foreign currency to be paid should be marked on the invoice.


Can AP process payment with a Pro-forma, Quotes, Estimates or Statement
documents?

No, AP can not process payments through either one of these documents.
AP can only process from invoices or Payment Request Forms with proper approval
and backup documentation.


What if I dont have an invoice but I need to request a payment for a vendor?

All payment requests such as license fees, contracts, sponsorships, etc, must come
with the Payment Request Form (E-1161) properly filled out and approved. All
Payment Request Forms must include proper backup documentation for
processing.

How do I know if a vendor is already setup in JDE?

You can send an email to the Address Book Maintenance Team
(address.book@amway.com) asking to double check for you.

If the vendor is not setup in JDE what do I do?

You will need to contact the vendor and ask them to fill out the New Supplier
Information Form (E-6855) located at the Electronic Forms site
http://access.intranet.local/forms/a_Forms_alpha.asp along with a copy of their
W9. Amways preferred payment method is ACH so we encourage our vendors to
complete the ACH form (E-6963) and provide a scan copy of a voided check or Bank
letter to confirm their banking instructions. Once you gather all this information
please forward it to the Address Book Maintenance Team at
address.book@amway.com

Whats the normal turnaround time to process and pay an invoice?

The normal turnaround time to process a pre-approved, coded or PO related invoice
is 48 hours (2 business days). Payment is issued based on the payment terms setup
in the Address Book record.

Who can I contact to provide a payment status?

Please address all your AP Inquiries (invoice & payment status) to the AP Support
Team at ap.support@amway.com or call to 616-787-4913.

PAYMENT PROCESS OVERVIEW

Standard Payment Terms: Net 30.
Invoice date: The date the invoice is created by the supplier. The invoice
should not be sent until the order item has been shipped to Amway.
Due date: the date the invoice is due to be paid, calculated between the
invoice date and the supplier payment terms setup in the Address Book.
Payment Date: The date the payment is issued.

Note: Any exception to the standard payment terms needs to be approved by the
corresponding sourcing buyer.


Payment Process Overview


Scan Invoice
(Date 0)
Receive Invoice
back &
processing
(Day 9)
Pay Invoice
based on
Payment Terms
(Day 10)
Index Invoice
(Day 1, 24 hrs)
Send Invoice for
Approval/Receipt
to Match
(Day 3, 48 hrs)