Huawei Technologies Co., LTD All rights reserved Release history Date Version Description Author 202!"ov0# V.00 Dra$t Ah%ed Awwad LTE Call drop diagnoses Content i. LT& call drop calculation $or%ula ii. Call drop sudden increase diagnoses iii. 'u( counters to de$ine the call drop reasons iv. Traces to chec) the CHR data during the call drop v. Log $iles analysis o$ the call drops vi. Call drop reasons $ro% the drive test logs vii. How to e*port +RDlogs $or $urther analysis A. Summary LTE Call drop diagnoses i. LTE call drop calculation formula LTE DCR service % = (L.ERA!.A"normRel# (L.ERA!.A"normRel$L.E RA!.%ormRel& L.ERA!.A"normRel = Total num"er of a"normal ERA! releases "y t'e e%ode! L.ERA!.%ormRel = Total num"er of normal ERA! releases "y t'e e%ode! Counter (D Counter %ame Counter Description ,2#-2-,.# L.&!RA+.A(nor%Rel Total nu%(er o$ a(nor%al &!RA+ releases (y the e"ode+ ,2#-2-,.- L.&!RA+."or%Rel Total nu%(er o$ nor%al &!RA+ releases (y the e"ode+ ii. Call drop sudden increase diagnoses Case study LTE DCR service % = L.ERA!.A"normRel# (L.ERA!.A"normRel$L.E RA!.%ormRel&
LTE Call drop diagnoses iii. Su" counters to define t'e call drop reasons )uery t'e "elo* counters to define t'e drop reason Counter (D Counter %ame Counter Description +,-./-0-1/ L.E RA!.A"normRel.233ut Total num"er of a"normal ERA! releases for outgoing 'andovers +,-./-0-0-L.ERA!.A"normRel.Radio %um"er of a"normal ERA! releases due to faults at t'e radio net*or4 layer +,-./-0-05L.ERA!.A"normRel.T%L %um"er of a"normal ERA! releases due to faults at t'e transport net*or4 layer +,-./-0-01L.ERA!.A"normRel.Cong %um"er of a"normal ERA! releases due to net*or4 congestion +,-./-0-6+ L.E RA!.A"normRel.237ailure %um"er of a"normal ERA! releases due to 'andover failures +,-./-0-6-L.ERA!.A"normRel.88E %um"er of a"normal ERA! releases due to faults in t'e E9C LTE Call drop diagnoses - 7rom t'e grap' *e can see t'at t'e main reaon "e'ind t'is 'ig' call drop rate (6 %& during -/t' :une is due to radio ("lue& ; 2andover failures (green& . iv. Traces to c'ec4 t'e C2R data during t'e call drop <et t'e *orst performing cells 3pen - traces on t'ose cells (S+ (nterface trace ; == trace & and investigate in t'e messages C'ec4ing t'e measurement report from t'e a"ove trace > *e can see t'at user *as under "ad radio conditions> RSR9 is around +?.d!m> t'is is an area *'ere easily can 'ave a drop. And t'at emp'asi@e t'e result *e got in step 5 *'en *e catc' t'e drop reason is due to radio. . v. Log files analysis of t'e call drops send DT to t'e pro"lematic area Analy@e log files LTE Call drop diagnoses vi. Call drop reasons from t'e drive test logs 9ro"lem A + Call Drop#2.3 7ailure B %eig'"or 8issing 9C(=// 1+1& - 7rom t'e "elo* R7 ta"le *e can see t'e missing neig'"or - 9C( 1+1 'as muc' "etter signal t'an t'e serving 9C( // > "ut due to t'e missing neig'"or pro"lem > t'e =E 'as not 'andover to it. LTE Call drop diagnoses 9ro"lem A - Call Drop due to timer t5?1 eCpire D 2andover fail due toE t5?1 timeout F (T5?1G e%! sent 2andover Command> t'en did not receive 2andover Complete from =E in a certain period more t'an t5?1 time > so t'is time eCpires& =E setup a Reesta"lis'ment reHuest due to 'andover fail. Reesta"lis'ment fail > t'en t'e call drops . LTE Call drop diagnoses vii. 2o* to eCport !RDlogs for furt'er analysis 7or furt'er analysis > eCport t'e !RDlog file ; anali@e C2R data - RUN the MML command as seen above and export the BRDLOG file - Hint (need customer approval as it contains used information C. Summary This docu%ent (rie$ly descri(ed the %ost i%portant steps to diagnose the LT& call drops , it can help the opti%i/er to put hand on the issue o$ the drop.