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5S - Seiri , Seiton, Seiso, Seiketsu, Shitsuke
5S
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Introduction to Lean
5S
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What is Lean?
Lean manufacturing was developed by the Japanese automotive industry,
with a lead from Toyota and utilising the Toyota Production System (TPS),
following the challenge to re-build the Japanese economy after World War
II
The concept of lean thinking was introduced to the Western world in 1991
by the book The Machine That Changed the World written by Womack,
Jones, and Roos
Lean is a philosophy that seeks to eliminate waste in all aspects of a firms
production activities: human relations, vendor relations, technology, and
the management of materials and inventory
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Lean is a term coined to describe the Toyota Production
System
Fujio Cho, Toyota Chairman, in a Business 2.0 interview, Jan/Feb 2005
..Some people think that if they just implement our techniques, they can
be as successful as we are. But those that try often fail. That's because no
mere process can turn a poor performer into a star. Rather, you have to
address employees' fundamental way of thinking. At Toyota, we start with
2 questions:
"Where are we wasting resources like time people or material?"
How can we be less wasteful?"
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The Goal
Receive
Customer
Order
Receive
Payment
Maximize Value to Customer
Maximize Value to Shareholder
Eliminate Waste
Deliver
Service or
Product
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The Goal
The unavoidable reality of business:
We will never be given more people and more time, to make less, at
greater cost. Business will continue to move in the direction of make
more, faster & cheaper, with fewer people
Eliminating waste (by implementing 5S) is a means towards this end
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Other Lean Tools
Muda i.e. 7 Wastes
Pull Production and Kanban
Just-in-Time
Poka-Yoke i.e. Mistake Proofing
Jidoka i.e. Autonomation
Heijunka i.e. Levelling, Sequencing and Standadrization
Kaizen i.e. Continuous Improvement
Kaikaku i.e. Breakthrough Improvement
Single Minute Exchange of Dies (SMED)
Yamazumi
Andon
Value Stream Mapping (VSM)
.. and more
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Introduction to 5S
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The 5S
SEIRI
SEITON
SEISO
SEIKETSU
SHITSUKE
Sorting / Segregating
Set in Order / Arranging
Shine / Spic and Span
Standardize
Sustain / Self Discipline
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The 5S
Sort - All unneeded tools, parts and supplies are removed from the area
Set in Order - A place for everything and everything is in its place
Shine - The area is cleaned as the work is performed
Standardize - Cleaning and identification methods are consistently applied
Sustain - 5S is a habit and is continually improved
Also work areas are safe and free of hazardous or dangerous items and
conditions
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Relationships of the 5S+1 (6S) Pillars
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Benefits of 5S
Maintain good product quality
Improve your quality, efficiency and productivity
Reduce lead time and cost, Improve profit
Maintain good control over the processes
Ensure safety and cleanliness
Reduce waste hidden in the plant
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Some new words
Red Tag: Process for tagging, removing and disposing of items not needed
in the work area
Lean Manufacturing: concepts that seek continuous improvement by
removing waste in processes
Muda: (pronounced moo da) waste
Gemba: (pronounced gim ba) workplace
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Red Tagging
Red Tagging is a method of identifying 5S related issues and tagging them
at the workplace for easy identification and resolution
Red Tags should be easily available around the work place
Red Tags can be placed by anyone, even if they are false reports once in a
while
Red Tags promotes the participation of employees to make the workplace
a 5S workplace
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A Sample Red Tag
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Some 5S examples
After 5S - Cleaned,
organized and drawers
labeled (less time and
frustration hunting)
Before 5S
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Some 5S examples
See the difference?
1. Sort: All unneeded tools, parts and supplies are
removed from the area
2. Set in Order: A place for everything and everything is
in its place
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Some 5S examples
3. Shine - The area is cleaned as the work is performed
(best) and\or there is a routine to keep the work
area clean
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Where is the Business Sense?
While many improvements can be identified using 5S, that will make our
workplace a better place, it is also very critical to look for improvements
that have DIRECT BUSINESS IMPACT, such as:
Helping save Costs / Capital Investment, thus helping in cost
avoidance and profitability growth
Helping grow revenue
Helping improve customer satisfaction
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5S systems results:
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The 1
st
S:
Seiri Sorting / Segregating
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Seiri Sorting / Segregating
Junk & Waste
Separating the wanted and unwanted
Repairable Wanted Items
No Use
Repair
Sell as Scrap
To next step
Discard
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While doing Seiri keep in mind
Make sure you take care of:
What is needed
When it is needed
In the amount needed
What is not needed is moved / thrown out
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While doing Seiri keep in mind
How often things are used
What is the life of the material
Cost of the material
Be sure that you can throw the things, otherwise you may repent
How frequently do we dispose waste?
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Consequences of not following Seiri
The wanted is hard to find, when required
More space is demanded and utilized
Unwanted items cause misidentification
Misidentification causes errors in operation
Maintenance cost of the equipments increases
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The 2
nd
S:
Seiton Set in order / arranging
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Seiton Set in order / arranging
Identifying places to arrange the things and placing them in proper order
for prompt usage
A place for every thing and
everything in its place
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While doing Seiton keep in mind
Organize things
Arrange needed items so that they are:
Easy to find
Easy to use
Easy to put away
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While doing Seiton keep in mind
The right location where the things / items will be used
FIFO (First in First out) arrangement
High Demand, Near Reach (HDNR) arrangement
Labeling of the area and the equipment is very important
Keep proper gaps between two things to avoid confusion
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Seiton and Visual Controls
Good Seiton includes use of labels, signs, indications, display, cautions,
signals, symbols, etc. that at a glance show how things should be done or
where things should go
Use of labels signs, indications, display, cautions highlights, difference
between normality and abnormality
Non - users of the equipments also become aware of its use and
precautions
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Visual Controls System Implementation
Develop a map identifying the access ways (aisles, entrances, walkways
etc.) and the action areas
Perform any necessary realignment of walkways, isles, entrances
Assign an address to each of the major action areas
Mark off the Walkways, aisles & entrances from the action areas
Apply flow-direction arrows to aisles & walkways
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Visual Controls System Implementation
Perform any necessary realignment of action areas
Mark-off the inventory locations
Mark-off equipment/machine locations
Mark-off storage locations(Cabinets, shelves, tables)
Color-code the floors and respective action areas
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Consequences of not following Seiton
The wanted is hard to find, when required, thereby resulting in lost time
More space is demanded and utilized
Lack of intuitive organization, leads to safety issues and loss of
productivity
Lack of intuitive display, leads to lack of knowledge of missing / low
inventory items
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The 3
rd
S:
Seiso Shine / Spic and Span
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While doing Seiso keep in mind
Clean
Sweep floors
Wipe machinery and equipment
Paint and repair
Get it clean
Keep everything in good condition so it is always reliable and ready to be
used
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While doing Seiso keep in mind
Cleaning should be done regularly
Use the best cleaning agent
All the nooks and corners should be cleaned
Keep all the labels intact
All the labels should be correct, visible and legible to all
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While doing Seiso keep in mind
Repair, clean & shine work area
Important for safety
Maintenance problems such as oil leaks can identified before they cause
problems
Schedule for cleaning, sweeping, wiping off
Cleaning inspection checklists
Workspace always ready to work
See workspace through customers eyes
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Consequences of not practicing Seiso
Performance of machines deteriorates
The quality / aesthetic quality deteriorates
Dirty place is unpleasant and hazardous to health
Sends uncaring and irresponsible message to the team members and
society at large
People working at dirty areas are generally found to have low desire to
excel and their motivation level is low
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The 4
th
S:
Seiketsu Standardize
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Seiketsu - Standardize
Always aim at maintaining the standard level of cleanliness, hygiene and
visual control
Keep all the 4 Ms (Man, Machine, Material and Method) intact, a lapse in
any one of them will make you loose the rest of the three
Without Standardized implementation of first 3S, improvements made
with the first three pillars do not last, and conditions go back to the way
they were
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How to implement Seiketsu Standardize
Formalize procedures and practices to create consistency and ensure all
steps are performed correctly
Departments have weekly 5S tours
Every job has duties that use Sort, Set in Order and Shine
We all have common duties to do our part to keep all areas of the plant in
shape break room, restrooms, locker area, parking lot, etc
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While doing Seiketsu keep in mind
The standards should be arrived at unanimously
Always keep the standards flexible to changes and improvements
Standards should be known to all and displayed
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Consequences of not following Seiketsu
Dual standards yield multiple results
Multiple results lead to conflicts and confusions
Rework increases
Rework increases the basic cost of the finished product without any value
addition
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The Essence of Seiketsu
It is the proof that 3-S (SEIRI, SEITON, SEISO) are being religiously carried
out.
It is the barometer which indicates the control level based on the 5-S of all
the workers
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The 5th S:
Shitsuke Sustain / Self Discipline
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Shitsuke Sustain / Self Discipline
Role of Leadership
Educating, creating teams, providing time and resources, providing
motivation and recognition
Role of Operators
Participating in implementation, contributing ideas, talking about
strengths and areas for improvement, helping promote the Five Pillars
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Shitsuke Sustain / Self Discipline
If you are disciplined:
Rules will always be followed
Laid down targets will be achieved
Improvements will be promoted
The no. of defects will be reduced
The cost will not increase
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How to practice Shitsuke
Keep the processes going through
Train all team members on 4-S
Continued communication
Correct wrong practices on the spot
Punctuality is the backbone of 5S
Follow work instructions
Reward and recognitions
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How to practice Shitsuke
5S Slogans
5S Posters
5S Maps
5S Newsletters
5S Tours
5S Audits
5S Story Board
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How to practice Shitsuke
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While doing Shitsuke keep in mind
Culture is not build overnight
Involve as many people as possible
Defining recommended behaviors is very important
Rewards and Recognitions play a key role
Similarly, unacceptable behaviors and penalties should be clearly laid
down
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Consequences of not practicing Shitsuke
The 5S initiative will die a quick death
Organization moves back initial state
Employees loose trust on initiatives undertaken in the organization
Employees might not provide natural and immediate support any new
initiatives
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Story Boards Identify issues or best practices if any
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Rewards and Recognitions Identify issues or best
practices if any
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Before & After charts Identify issues or best practices if
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5S Posters Identify issues or best practices if any
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Additional Resources and Sources
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5S Rollout
Gradually too fast unsustainable
During slow time
Importance of training, Management commitment
Before & After photos
Change of mentality, not campaigns and slogans. Old way no longer OK
Management by walking around (MBWA / Gemba Walks), Patrols
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Benefits of 5S
What are some benefits
of implementing 5s?
Workers have an
opportunity to provide
creative ideas about how
the workplace should be
organized
Higher job
satisfaction
Clear expectations
Reduced delays
mean timely
delivery of product
Reduced
changeover time =
higher productivity
Elimination of
cost causing
waste
Reduced defects
and higher
quality
Safer
environment
Maintained machinery
and equipment means
reduced downtime
Win customer
confidence and
trust
Growth
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Where is the Business Sense?
While many improvements can be identified using 5S, that will make our
workplace a better place, it is also very critical to look for improvements
that have DIRECT BUSINESS IMPACT, such as:
Helping save Costs / Capital Investment, thus helping in cost
avoidance and profitability growth
Helping grow revenue
Helping improve customer satisfaction
5S
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Contact Us
WEBSITE
http://www.lassib.org/
EMAIL
contact@lassib.org
SOCIETY HEADQUARTERS
#5-70, V. V. Nagar, Street No. 8, Habsiguda,
Hyderabad, Andhra Pradesh, India - 500007
PHONE
India Landline: +91-40-40045614
India Fax:+91-40-40045615
India Toll-Free: 1-800-425-1388
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