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Personal Information
Professional Goal
Personal and professional development in the
marketing, sales and PR fields
Address No. 25, Constructorilor
Blvd., 060505, District 6,
Bucharest, Romania
Key Competences
Team spirit, communication and public relations skills;
Public speaking skills and creative writing skills;
Good computer skills: good command of MS Office
package, photo and video montage software, Internet
browsing and HTML editing;
Artistic skills: drama, literary and graphic skills;
Creative and ambitious professional.
Telephone +40 72 478 9299 Leadership, planning, coordination and
organizational abilities;
High capacity of identifying and solving
problems;
Open-minded;
E-mail ioanaletitiabadiu@yahoo.
com
Nationality Romanian
Date of birth March 22
nd
, 1990
Linguistic Skills Education and Training
Romanian (C2) mother tongue 2012-2014 MA in Political Marketing and Communication, N.S.P.S.P.A., Bucharest
English (C2) fluent 2009-2012 BA in European Administration, Faculty of Public Administration, N.S.P.S.P.A., Bucharest
French (A2) basic user 2005-2009 Philology, bilingual English, Colegiul Naional Unirea, Braov
Spanish (A1) conversational Cambridge Certificate in Advanced English
ECDL Certificate
Drivers License: B
Silva Method Basic Mind Control Certificate
Sales and customer relations techniques Italian (A1) conversational
Professional experience
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Sep. 2013 present Shop Assistant
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Ian. 2013 Sep. 2013 Junior Customer Care Manager
Stock analysis towards restocking and displaying products
according to visual merchandising rules;
Sales and stock analysis towards proposing new
promotion campaigns;
Qualitative and quantitative reception of merchandise;
Primary accounting, cash register procedures;
Assisting clients regarding product availability and
specifications.
Developing and implementing customer care procedures: feedback and
complaint procedures, fidelity policy ;
Coordination of sales teams regarding the customer care procedures;
Constant communication regarding products and events in the store
network;
Feedback analysis and coordination with other departments in order to
implement improvements according to client feedback.
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Oct. 2012 Ian.2013 Financial Consultant
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Jul. 2011 May 2012 PR Specialist
Planning and organizing sales activity: market prospect,
assessing clients needs and proposing optimal solutions
according to Citibanks products and services;
Client support and follow-up;
Creating and developing client database.
Planning and organizing promotion activity in constant coordination with
the Brand Manager;
Promotion channels administration: website, social media, press releases,
event participation, SEAP product catalogue;
Document drawing: offers, public auctions documentations, collaboration,
services and copyright contracts.
Other experiences: National Agency of Public Servants and District 4 City Hall internships, extracurricular activities and temporary jobs during school holidays.