Dinesh V.

Divekar
Soft Skill Trainer & HR Consultant

Background: - With 25+ years experience. In the last 5 years I have given training to
1000+ staffs of various companies/my past companies. s of no! I am giving "# consulting
services to t!o I$ companies. %ouple of other companies avail of my consulting services on
nee& 'asis.
Facilitates the development of the staff to develop the following skill:
a( )ersonality *evelopment
'( $ime + ,tress -anagement
c( .usiness /ti0uettes + %ommunications ,1ills
&( %ustomer ,ervice
e( $eam .uil&ing
f( 2ea&ership
g( -entoring
h( -anagerial/,upervisory ,1ills
i( %onflict -anagement
3( Intervie!ing ,1ills
1( "o! to give an& ta1e 4ee&'ac1
l( .ehaviour -anagement or Interpersonal ,1ills
m( ,ales $raining
n( #etail $raining
Past and current clients: -
I$ %ompanies: - I$ 5 6e! ,tan&ar&s7 /verest Infocom )vt 2t&7 *atacore $echnologies
)vt 2t&7 ,u!ega ,oft!are )vt 2t&
"otels + #esorts: - .86 "otels 2imite&7 9ol&finch "otel )vt 2t&7 "otel "eritage Inn
%oim'atore7 #oyal :rchi& #esort7 I;< the un!in& islan&7 )alm -ea&o!s %lu'
4acility )rovi&ers: - 4acilities =nlimite&7 %are!el In&ia )vt 2t&
%ourier/%argo: - )ra1ash ir 4reight )vt 2t&
%onstruction %ompanies: - ;ertex "omes )vt 2t& >"y&era'a&(
,ecurity ,ervices: - .lac1 .elt %ommon&o ,ecurity ,ervices )rivate 2imte&
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com
)ission
Statement
/very 3o'
comprises of
har& s1ills an&
soft s1ills. .y
imparting soft
s1ills7 I help
companies to
control costs
resulting &ue
to non-
communicatio
n7 non-
&elegation7
poor time
management7
poor
performance
etc
*n the
training
modules+
ps,chometri
c tests are
conducted
Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
-n the .oard of the following companies as e/ternal trainer: -
a( )arimala %onsultants )vt 2t&
'( ./ ;alue )oint ca&emy )vt 2t&
c( %hinmaya Institute of -anagement ,cience
&( Institute of "#* ,olutions )vt 2t&
e( %:#9:;
Training methodolog,: - &uring the sessions7 training may happen 'ut learning may not. $o
avoi& this contra&iction7 I ta1e up role of a learning facilitator 'y ma1ing interative training
sessions7 customising training programmes that meet clientEs re0uirements. In a&&ition to this7
my learning sessions inclu&e psychometric tests also. )sychometric tests give insight to the
learners on the &evelopment that they re0uire.
t times !hile &evising training programmes7 one or t!o or even more num'er of aspects of the
mo&el is overloo1e& an& training &oes not 'ecome comprehensive. I !ill try to plug the revenue
losses through right training7 to right employees for right programme an& finally for right
revenue yiel&s.
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com
Train to Develop the
Employer Brand for
Competition Culture Change
Quality
Policies &
Procedures
Performance
Management
External Reputation
Customer ocus
Change Management
Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
)odule0wise 1etails of the Training Programmes
Personalit, 1evelopment 0 % da,
What is )ersonality
*eterminants of )ersonality
Fno! your )ersonality - FeirseyEs $emperament ,orter $est
)ositive $hin1ing
"o! to .uil& )ositive ,elf-esteem
,W:$ analysis
"o! to han&le &versities
Time )anagement 2 % da,
%haracteristics of $ime
)areto )rinciple
"ave you &one 8o' nalysis of your 8o'G
What are $ime WastersG
What is )rocrastinationG
$ime -anagement $ools
)ersonal 9oal ,etting
*elegation
$heory of $ime -anagement 'y ,tephen # %ovey
*ay-to-&ay $ime -anagement $echni0ues
Stress )anagement 2 % da,
What is ,tressG :ptimum ,tress level
<our )ersonality + ,tress
,ymptoms of ,tress
I&entifying li1ely ,tressors
4ive !ays of *ealing !ith ,tress
nger 5 com'at !ith the enemy !ithin
Communication Skills 2 " da,s
What is %ommunicationG $he )rocess of %ommunication
When %ommunication shoul& happenG 4ormula of %ommunication
%ommunication + )erception
.arriers in %ommunication
Huestioning ,1ills
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com
Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
2istening ,1ills
$elephone $echni0ues
.usiness Writing ,1ills
*nterpersonal Skills 2 % da,
ssessing your 'ility to *eal !ith )eople
9roup Interactive ,1ills 5 Initiating ,1ills7 ,upporting ,1ills7 %larifying ,1ills
<our Interaction 5 ma1ing re0uests7 refusing re0uests7 giving a&vice7 &isagreeing7
interrupting7 'ri&ging etc
$he &ifficult )ersonality $ypes
Team Building 2 " da,s
,elf-perception Inventory of the $eam -em'ers
9roup ;s $eams
ttitu&e re0uire& to 'uil& $eam
12 %Es of the $eam
$ypes of *ysfunction in a $eam
4ive *ysfunctions of the $eam
3eadership Techni4ues 2 " da,s
What is 2ea&ershipG
2ea&ers ;s 4ollo!ers
-anagers ;s 2ea&ers
$est your 2ea&ership )otential
<our )ersonality 5 %on&uit of 2ea&ership
$eam 2ea&ership
9etting :rganise&
)ro'lem solving
2ea&ership + %onflict #esolution
ssertiveness an& 2ea&ership
%reation of Intangi'le ssets
Supervisor,5)anagerial Skills 2 % da,
4un&amentals of ,upervision
<our ttitu&e an& )ro&uctivity of your ,taff
"o! to *emonstrate uthority
"o! to *elegate
"o! to %oach
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com
Conducts
non0adventurous
out.ound training
on Team Building
also
Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
"o! to %ounsel
"o! to &eal !ith ,pecial pro'lems
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com
Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
Conflict )anagement 2 % da,
What is %onflictG
%ritical 4eatures of %onflict -anagement
$ypes of %onflict
%onflict #esolution $echni0ues
%onflict an& :rganisational %ulture
*nterviewing Skills 2 % da,
Intervie!s 5 !hy these are con&ucte&G
8o' *escription7 8o' nalysis
9eneral /rrors ma&e !hile Intervie!ing
"o! to assess the ttitu&e 5 some ,tan&ar& Huestions
Personal 6/cellence 7half da, for each module8
"o! to ta1e an& give fee&'ac1G
"o! to con&uct )erformance ppraisalG
.uil&ing :rganisational %ulture
/motional !areness
"o! to fin& %reative an& Innovative ,olutions
"o! to 'e a -otivator
*ecision -a1ing
)entoring 2 " da,s
What ma1es a goo& -entorG
What -entors &oG
-anager ;s -entor
&apting + -anaging a %hange
*imensions of -entoring
-entoring )rocess
)ro&uctive %onfrontation
Creative Thinking 5 1 &ay
What is creativityG /xamples of creativity
$est your creativity
.rain an& its functions
"o! to foster creativityG
-e&itation an& its use in creativity
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com
Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com
Dinesh V. Divekar
Soft Skill Trainer & HR Consultant
9nger )anagement 5 1 &ay
nger 5 the enemy !ithin7 its ill-effects on the 'o&y
,ources of the anger
nger management strategies
:ther techni0ues to manage the anger
6ffective Selling Skills
What is ,aleG )rimary s1ills of ,alespersons
)reparation of ,ales )lan7 Why people 'uyG
)reparing for the ,ales Intervie!7 9rooming ,1ills
,tructuring the ,ales %all
,etting gen&a 5 Huestioning ,1ills
,etting gen&a 5 2istening ,1ills
I&entifying 6ee&s 5 .uying .ehaviour
)resenting the ,olution 5 4. /xercises
/ffective %losures
? @27 -aria ,a&an7 A
th
-ain7 /%, 2ayout7 >.ehin& ;,62 $o!er(7 9e&&alahalli
).:. ,an3ay 6agar7 .angalore 5 5A0 0BC7 $ele: - ! "#$% #$"&7 -o': - ''%((#'$
/-mail: -&in2@0CDre&iffmail.com