July 2005

2-61 WorkCentre Pro 275 Family (CC232-WCP275F) 02-309, 02-320, 02-380

Status Indicator RAPs

02-309 UI Control Panel Button or Touch Screen RAP
02-309 The User Interface Button Test or the Touch Area Test failed during the UI Test.
Procedure
CAUTION
Before a new user interface assembly is installed, identify the software level (GP 4). Check the
compatibility of the software on the new user interface assembly. Install the software to meet
the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.
Perform the next steps:
Switch off the machine, then switch on the machine, GP 14.
Check the condition of CR12 and CR15 on the IOT PWB, OF7 IOT PWB Diagnostics
RAP.
Enter dC305 UI test. Perform the Communications Self Test.
Check the harness connections between the user interface, PL 2.10 Item 3 and the image
processing PWB, PL 3.10 Item 11.
Install a new user interface assembly, PL 2.10 Item 1.
02-320, 02-380 UI Communication Test RAP
02-320 The UI does not receive the requested data from the image processor within the correct
time out period.
02-380 UI main controller communications test failed.
Procedure
Perform the next steps:
Switch off the machine, then switch on the machine, GP 14.
Enter dC305 UI test. Perform the Communications Self Test.
Go to 03-310 Image Processing PWB to UI Errors RAP.
July 2005
2-62 WorkCentre Pro 275 Family (CC232-WCP275F) 02-390, 02-391, 02-704, 02-706, 02-705, 02-707, 02-709,
Status Indicator RAPs
02-390, 02-391, 02-704, 02-706 UI Software Error RAP
02-390 All of the configured services have not reached a stable state after five minutes from
start.
02-391 All the services are not registered when the Image Processor / UI synchronization has
occurred.
02-704 Application software checksum has failed.
02-706 UI VRAM failure.
Procedure
CAUTION
Before a new user interface assembly is installed, identify the software level (GP 4). Check the
compatibility of the software on the new user interface assembly. Install the software to meet
the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.
Perform the next steps:
Switch off the machine, then switch on the machine, GP 14.
Enter dC305 UI test. Perform the Application Checksum Verification Test.
Reload the UI software. Use the Customer Administration Tool (CAT), GP 5.
Install a new user interface assembly, PL 2.10 Item 1.
02-705, 02-707, 02-709, 02-712, 02-715 UI Failure RAP
02-705 The UI audio tones failed to operate.
02-707 Indicate a fault with a button on the UI control panel.
02-709 Indicate a fault with the touch screen on the UI.
02-712 UI LCD module test failed.
02-715 The LED control panel indicator test has failed.
Procedure
CAUTION
Before a new user interface assembly is installed, identify the software level (GP 4). Check the
compatibility of the software on the new user interface assembly. Install the software to meet
the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.
Perform the next steps:
Switch off the machine, then switch on the machine, GP 14.
Enter dC305 UI test. Perform the relevant test.
Install a new user interface assembly, PL 2.10 Item 1.