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AL Warranty (Vehicles)

1

Warranty Policy &
Procedures
For Vehicles

ASHOK LEYLAND LIMITED
Technical Service Group
Marketing Division,
Nandanam
Chennai


September 2008


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FOREWORD

The Warranty policy of Ashok Leyland covering the terms of warranty offered for
various models of vehicles marketed by AL in India and the procedure to be followed in
administering the Policy is given in this Manual.

This manual contains the latest information on ALs warranty policy and any further
revision to the policy will be communicated to the recipients of manual for updation.

Information on Free Services offered by AL on various models of vehicles is also
included in this Manual.

In this manual wherever the word Dealer is used, it shall also include Authorised
Service Centre whether appointed AL or by a Dealer.

Ashok Leyland Limited
Marketing Division
Technical Service Group
Chennai
Dated: September 2008


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UPDATION OF AMENDMENTS

This Manual contains the updated information on warranty policy as on September 2008
.

On each page, in the left hand bottom corner the month and year of issue are printed. In
this issue, all pages will show Issue: September 08 /0, the numeral 0 denoting first
issue.

Any future amendments to the policy will be issued in the form of a Warranty Policy
Amendment. This amendment sheet bearing the Section and Page Number can be
inserted in place of the relevant Section/Page that has been superseded.

For example, the first amendment to page 3-1 if done in October 2006 will show at left
hand bottom corner Issue: Oct 06/1 and will replace the page 3-1 bearing the notation
Issue: Oct 06/0.

The Amendment Record appearing after the Table of Contents will be updated by the
recipient.Any amendment to this manual will be issued by DGM Technical Service
THIS MANUAL IS MEANT ONLY FOR PRIVATE CIRCULATION
FOR THE USE OF AL DEALERS / AUTHORISED SERVICE CENTRES
AND AL PERSONNEL.

Wherever the term Dealer(s) occurs, it shall be read as Dealers / Authorised Service
Centres


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TABLE OF CONTENTS

Section Title From To

Warranty Terms

1 Applicable to MDVs / ICVs 2 4

Warranty Policy

2 Warranty Period 5 -
3 Scope of Warranty 6 -
4 Responsibility for rendering warranty attention 7 -
5 Disposal of failed components 8 -
6 Submission of Claims / Documentation 9
7 Settlement of Claims 10
8 Ancillary Claims 11
9 Spare Parts Claims 12
10 Goodwill Claims 13 14
11 Float Claims 15
12 Replacement of parts on unsold vehicles 16
13 Campaign repairs / replacement 17

Warranty Procedure

14 Sequential action in handling warranty complaints 18 20
15 Permissible Gross Vehicle Weight 21 26

Technical Guidelines

16 Criteria for acceptance of warranty claims 27
17 Criteria for acceptance of warranty claims AL 28 46
18 Technical guidelines for warranty decision - ANC 47 50


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Section Title From To
19 Non-warranty items 51
20 Limits for acceptance of claims on wear & tear
components
52

Ancillary Claims

21 Procedure for claiming 53 54
22 List of proprietary items with warranty period varying
from AL warranty period
55 -
23 Supplier Code/Identification/Destination of failed
parts
56 76

Preparation of Claims

24 Time Limit for submission of claims 77 -
25 Completion of Warranty Claim Main &Ancillary 78 89
25.1 Completion of Warranty Labour Claim 90 91
26 Product Complaint Codes & Fault codes 92 122

Labour Charges

27 Repair Operation Time schedule 123 135
28 Flat Rate schedule for machining jobs 136 138

Disposal of Failed Components

29 Despatch of failed AL items 139

Settlement of Claims

30 Mode of Settlement 140 -
31 Payments for parts replaced 141 -
32 Payments of Labour charges 142 -
33 Manhour rate 143
34 Payment of Labour Charges to Sub-dealers/ALHRCs 144
35 Payment of Incidental Expenses for services rendered 145


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Section Title From To
outside the dealer workshop

Free Service Policy & Procedure

36 Eligibility /Periodicity for Free Services 146 147
37 Time Limit for availing Free Services 148
38 Labour charges for Free Services payable to dlrs 149
39 Schedule of labour charges to Dealers for Free Services 150 151
40 Schedule of labour charges payable to Sub-
dealer/ALHRCS for Free Services
152
41 Oil change during PDI 153
42 Basic price of recommended Oils to be filled during
PDI
154

Miscellaneous

43 Abbreviations 155 156


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WARRANTY POLICY & PROCEDURES AMENDMENT RECORD

Existing Replaced By
Sl No
Page No Issue Page No Issue
Circular Reference
























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1. ASHOK LEYLAND WARRANTY
Applicable To MDV Range

ASHOK LEYLAND LIMITED (AL)
warrants each vehicle sold by it to be
free from defects in material and
workmanship subject to the following
terms and conditions:
1. The period of warranty shall be 18
months from the date of sale or
1,50,000 KMs, whichever is earlier.
For Taurus Tipper, the period of
warranty shall be 18 months from
the date of sale or 3000 hours of
operation, whichever is earlier.
2. The warranty extends to the first
registered owner of the vehicle
only or (in the absence of
registration) to the first commercial
user of the vehicle. In the event of
transfer or any alienation otherwise
of the vehicle during the period
mentioned in Clause 1 above, the
warranty shall stand terminated
unless prior written consent of
Ashok Leyland is obtained.
3. In the event of any defect being
discovered within the period
mentioned in Clause 1 above, the
defective part is returned to the
nearest AL Dealer workshop,
freight paid, within 7 days
4. The obligation under warranty
shall be limited to either repairing
or replacing free of charge such
parts of the vehicle as are deemed
to be defective in the opinion of AL
and shall not extend to
consequential losses. The replaced
part shall become the property of
AL.
5. For proprietary parts not
manufactured by AL such as Fuel
Injection Equipment, Electrical
Equipment, Tipping Equipment,
Brake components, Instruments,
Batteries, Tyres and tubes the
warranty terms of the respective
supplier will be applicable.
6. The buyer shall have no other right
except those expressly stated herein
and have in particular no right to
repudiate the sale, or any
agreement, or to claim any
reduction in the purchase price of
the vehicle or to demand any
damages or compensation for
incidental or consequential losses
such as loss of use of vehicle, loss
of time, inconvenience or damage
to personal property, commercial
loss such as loss of revenue etc.,
during the period when the vehicle
is undergoing service / warranty
repairs.
7. The customer will be responsible
for


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* the cost of non-durable
materials (lubricants, fuel,
grease, filters, etc.,), rubber
items, liners (clutch, brake), soft
trims, upholstry and paint
coatings.
* The cost of maintenance and
lubrication operations.
* The cost of repairs made
necessary by normal wear &
tear, accidents or improper use
not authorised by AL or by
improper storage or negligence.
* The cost of on-road repairs,
towing, parking and insurance.
* The cost of repairs, caused by
damage due to fire, flood,
earthquake or such natural
calamities or by civil
disturbance.
8. The warranty shall become null
and void:
* If the vehicle is used in ways
not recommended by the
company, if any features of the
vehicle are modified, if the
vehicle is repaired or
disassembled, even partially, by
persons not belonging to ALs
authorised workshop, if the
vehicle is fitted with body of
design, size, position and
mounting other than what is
prescribed by AL, if the
overhang is extended in excess
of the original specification
given in the Operator Manual,
if the failure of the tractor is
due to faulty design / coupling
of the trailer (in the case of
tractor trailer combination) or if
the vehicle is loaded beyond its
carrying capacity as certified by
AL.
* If the fuel injection pump
calibration figures are altered or
the relative seals tampered
with, if unsuitable lubricants or
fuels or coolants are employed
or non-genuine spare parts are
fitted.
* If the Free Services are not
carried out.
* If the recommended
maintenance practice is not
followed.
9. When a part is replaced under the
terms of warranty the benefits of
the warranty shall apply to the
replacement part for the reminder
of warranty period stated in Clause
1 and not beyond.
10. AL reserves the right to modify the
technical specifications of and
introduce improvements to its
vehicles at any time and is under
no obligation to apply such
modification or improvements to
vehicles produced at an earlier
date.


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11. This warranty is in lieu of and
excludes all conditions,
warranties, liabilities expressed or
implied, whether in common law
statute or otherwise in relation to
all vehicles, whether covered by
warranty or not.


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2. WARRANTY PERIOD

The Warranty period for various models of vehicles is -

MDV/ICV 18 months from the date of sale or 1,50,000 KMs,
whichever is earlier.
For Taurus Tipper 18 months from the date of sale or
3000 hours of operation, whichever is earlier.


SPECIAL VEHICLES As per contract of sale


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3. SCOPE OF WARRANTY

Warranty covers the repair/replacement of the failed parts. Both parts and labour for
replacing/repairing are free of charge to the customer.
Warranty does not apply to failures due to normal wear and tear. The norms for
acceptance of claims under warranty for wear and tear items like bearings, clutch discs,
etc. are given in Section 19.
Warranty does not apply to spring leaves, glass, rubber, items like fan belts, hoses, etc
unless specifically agreed to in the sale contract. A list of non-warranty items is given in
Section 18
Warranty does not cover consequential damages, incidental expenses such as towing
(special trips to recover a broken down vehicle) or any loss, monetary or otherwise
claimed for the period vehicle was off road.
The customer will be liable to pay only the cost of consumables for any work carried out
under the terms of warranty. However, where oil replacement is required on account of
overhaul of Engine, Gearbox and Rear axle, the same shall be carried out Free of cost to
customer. This will not include topping-up of Oils.
Dealer shall make available in his workshop all the tools and equipment, including
Special Maintenance Tools, required to carry out repairs/replacement.
If it becomes necessary, the Dealer shall render attention at a location away from his
workshop.


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4. RESPONSIBILITY FOR RENDERING WARRANTY ATTENTION

Warranty attention is rendered by the accredited Dealers of AL. Dealers are not
authorised to make or publish any warranty on behalf of AL other than the terms
offered by AL in the Warranty Card.

Dealer shall extend warranty attention to all vehicles reporting with a complaint within
the terms of warranty whether or not the vehicle has been sold by him.

Dealer shall carry out warranty repairs/replacement within the shortest possible time in
order to ensure that vehicle downtime is kept at the minimum. Dealer shall adhere to
the time limits laid down by AL for carrying out warranty attention.

Dealer shall use parts from his stock for carrying out replacements.

No Dealer shall collect a deposit for any warranty attention unless the failure is
clearly due to misuse and AL has approved the collection of deposit.


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5. RETURN OF FAILED COMPONENTS

All failed components replaced under warranty are the property of AL and have to be
returned to AL.

The procedure for returning the components is given in Section 29










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6. SUBMISSION OF CLAIM/DOCUMENTATION

A Warranty Claim shall be completed for all failures accepted under warranty. All
Warranty Claims shall be prepared and submitted to AL online within 15 days from the
date of completion of the warranty job.

Every dealer shall be provided a Login ID by AL. AL shall make available online the
status on acceptance or return of the claim. For each returned claim, the Dealer shall
be provided an error log pointing out the field in which the error has occurred and the
nature of the error. The Dealer shall correct the errors and upload the claim again under
a different file name. The 15 day time limit includes correction of errors by the Dealer.

Dealer shall maintain all the relevant records namely Vehicle inward register, Job card,
Parts Indent, Customer bill, Parts invoice for components procured locally, Labour
invoice for outsourced jobs, Gate pass and these shall be presented to ALs
representative at the time of audits.

Dealer shall obtain the signature of the Customer in the job card as evidence of
satisfactory completion of the job.



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7. SETTLEMENT OF CLAIM

Dealer shall be paid the cost of repairs / replacement.

Settlement will be effected in the form of cheque or ECS or book adjustment.

Please refer to Section 31 to 35 for valuation of claims, pay order details, etc.



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8. ANCILLARY CLAIM

AL will accept claims on account of failure of all ancillary supplies except in the case of
identified suppliers (given in Section 21) who will render warranty attention directly or
through their own dealer network.

Dealer shall submit a claim for the failure of any component supplied by ancillary
suppliers and follow the procedure for return of failed material as given in Section 29.



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9. SPARE PARTS CLAIM

Spare parts supplied by AL Spare Parts Department that may fail after fitment to a
vehicle will be covered by the provisions of AL warranty if the investigation proves that
the failure is due to defective material or manufacturing process.

The period of warranty shall be six months from the date of fitment or 32,000 KMs or one
year from the date of invoice for supply of parts, whichever is earlier.

The other conditions governing the eligibility for warranty attention will be the same as
those for components fitted on vehicles.

Benefits of Warranty do not apply if
- The part is not fitted in the workshop of an authorised AL Dealer.
- Old or worn out allied/mating parts have been the cause of failure
- The parts are sold across the counter by Dealer/stockist and fitted by the customer

For failures accepted within warranty, Dealer shall submit a Warranty Claim as per
procedure in Sections 24 to 28.



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10. GOODWILL CLAIMS

If a Dealer feels that a claim beyond the terms of warranty deserves special
consideration, he should obtain the approval of AL
Goodwill is split into 2 categories Technical and Commercial.
Technical goodwill Failure occurring due to product issues after warranty period
For failures falling between 18 months and 24 months from date of sale parts value at
NDP and labour charges as per ROT by dealer.
Commercial goodwill : Commercial Necessity
When servicing dealer is the selling dealer
Total claim value shall be split between AL Dealer and customer (1/3 each)
Customer shall provide a letter requesting for goodwill and his consent to pay his share.
Dealer shall forward the customers letter along with his recommendation and his
consent to bear his portion of expenditure.
AL , customer and dealer to share 1/3 portion of claim Parts at MRP, relevant labour
charges at 1.5 times of ROT value. Failed materials to be preserved and sent when
called for inspection. Customer to be charged at 1./3 of value of bill. Claim to AL for 1/3
portion of above value.
When servicing dealer is not the selling dealer
Servicing dealer to communicate to customer in writing cause of failure and submit an
estimate for repairs. AL SE to communicate to RSE covering the territory or selling
dealer who will confirm if goodwill consideration has to be extended.


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Customer to provide letter requesting for goodwill and his consent to pay his share to
the selling dealer. Selling dealer to forward customers letter alongwith his
recommendation and consent to bear his portion of the total expenditure and accept the
debit note being raised by AL. The remaining 1/3 value to be borne by AL
Servicing dealer will be reimbursed the cost of repair covered under goodwill in full by
AL. labour charges wil be at 1.5 times the ROT.
AL service HQ shall raise debit notes on concerned dealers every month for the 2/3
rd

value of claims to be borne by them.







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11. FLOAT CLAIMS

Dealers are expected to use parts from their stock for carrying out warranty repairs /
replacement. However, it is possible that AL may provide an assembly or component
for warranty replacement to enable quick completion of repairs.

In case AL provides the parts for replacement from out of its float stock the Dealer shall
submit a Warranty Claim and will be reimbursed the labour charges only.

The Dealer shall raise a F type warranty claim .

The Dealer shall provide suitable space for safe storage of float units / components
belonging to AL. Usage of any float item shall be approved by the AL SE.



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12. REPLACEMENT OF PARTS ON UNSOLD CHASSIS

Dealer shall attend to failures if any on unsold chassis as directed by AL and submit a
Warranty Claim online. In such cases, in the pre-sale flag field, the Dealer should enter
Y.
Replacements / repairs arising out of shortage or due to accidents shall not be claimed
through a Warranty Claim. Such expenditure shall be claimed in the form a bill or debit
note and submitted to Sales Administration.

In the case of pre-sale warranty claims, reimbursement against parts will be on the same
basis as Warranty Claims and reimbursement of labour charges will be 1.75 times that of
warranty labour charges.



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13. CAMPAIGN REPAIRS / REPLACEMENT OF PARTS

AL Service will identify the need for any campaign repair / replacement.

The products to be covered under the campaign will also be identified by AL and
intimated to the Dealer. Each campaign will be assigned a code by AL.

It is the general practice of AL to provide the parts required to be replaced on a
campaign basis. In such cases, the labour charges will be reimbursed to the Dealer at
predetermined rates by AL. Dealer will submit a Warranty Claim for parts consumed
and labour carried out.

In case the Dealer is directed to procure and fit any part for campaign replacement, AL
will reimburse the cost on submission of a Warranty Claim supported by bills.



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14. SEQUENTIAL ACTION IN HANDLING WARRANTY COMPLAINTS

When a complaint on a vehicle is reported to the Dealer by a customer and the customer
requests warranty attention.
1) The Dealer shall check the following
- Name of the first registered owner
- Date of Sale / Registration
- Record of Free Services carried out
- If the vehicle is covered under AMC
- Kms / Hours run
from the RC Book, Free Service Folder containing the warranty card and odometer /
hourmeter to ensure whether the benefits of warranty can be extended.
2) If the vehicle is within warranty period, the following shall be ascertained
- Complaint as reported exists
- No unauthorised modification has been carried out
- The complaint is not due to overloading, i.e., the vehicle has not been
loaded beyond the permissible GVW given in Section 15.1 or due to any
other abuse.
- The complaint is not due to poor maintenance or the result of an
accident.
3) The technical guidelines for acceptance of warranty claim are given in Section 17.
The technical guidance of the AL Service Engineer/Regional Service Engineer can
be got, where required.
In any case, warranty attention shall not be delayed.
4) If the failure has to be attended under warranty, the dealer can view the Warranty
History of the chassis through the Warranty site provided by AL. Dealer has to
record on the Job card the Engine and Chassis number of the vehicle attended
under Warranty. The cost of repairs shall be assessed, i.e., cost of replacement of
parts and labour charges.


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5) If the cost of repairs is less than Rs. 25,000/- the Dealer shall straightaway carry out
the repairs.
6) If the cost of repairs exceeds Rs. 25,000/- the Dealer shall contact the AL SE / RSE
and carry out repairs on obtaining his approval. When seeking such approval, the
Dealer shall submit a written estimate of the value of parts to be replaced; the
estimate shall list the part numbers expected to be replaced and their Retail Price.
7) Dealer shall use parts from his stock for warranty replacement.
In case, a part is not readily available with the Dealer, he must place a Vehicle Off
Road (VOR) Order on the nearest Spare Parts Warehouse. It shall be the
responsibility of the Dealer to ensure that parts are received and warranty repairs /
replacement is carried out within the shortest possible time.
8) If repairs are carried out under warranty, the Dealer shall submit a Warranty Claim
to AL within 15 days from the date of completion of repairs.
Procedure for completing the Warranty Claim and the Warranty Labour Claim is
given in Section 24 and 28.
10) No deposit shall be collected from any customer for attending to a complaint
within Warranty
11) The failed material has to be packed and handed over to designated transport
contractor following the procedure for despatch of failed components given in
Section 29.
12) All Warranty Claims shall be submitted online and settlement will be effected by
the AL Regional Office.


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CLAIM PROCESSING SEQUENCE
Vehicle Reports to Dealer Workshop
With Complaint
Record Verification
Within
Warranty
Investigate
the Cause
If Manufacturing
Defect
Assess the Cost
If not due to
Manufacturing Defect
Repair on chargeable basis
Beyond Warranty
Repair on
chargeable basis

IF deserving
Recommend for Goodwill
consideration to RO

UPTO Rs.25000 /-
Repair
More Than Rs.25000 / -
Refer to AL SE / RSE
IF Approved
Repair under
Warranty
IF not Approved
Repair on
chargeable basis
If Accepted
Repair under
Warranty
Prepare Claim
& Dispatch
Failed Parts
Submit Claim online
Processing of Claim at RO
Payment to Dealer



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1. PERMISSIBLE GROSS VEHICLE WEIGHT

Vehicle Nomenclature GVW / GCW (Kg)
PASSENGER
CHEETAH 176" WB ALPSV 4/100 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
CHEETAH 203" WB ALPSV 4/94 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
CHEETAH 210" WB ALPSV 4/95 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
CHEETAH 231" WB ALPSV 4/97 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
VIKING 193" WB ALPSV 4/90 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
VIKING 210" WB ALPSV 4/88 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
VIKING 222" WB ALPSV 4/89 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
CHEETAH 203" WB ALPSV 4/54 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
CHEETAH 210" WB ALPSV 4/55 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
CHEETAH 231" WB ALPSV 4/65 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
VIKING 193" WB ALPSV 4/62 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
VIKING 210" WB ALPSV 4/56 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)


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Vehicle Nomenclature GVW / GCW (Kg)
VIKING 222" WB ALPSV 4/51 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
12 M FE H Series BS II ALPSV 4/86 16200(10 R 20 Radial)
12 M FE H Series BS II ALPSV 4/106 16200(10 R 20 Radial)
12 M FE H Series BS II ALPSV 4/107 16200(10 R 20 Radial)
12 M FE H Series BS II
ALPSV 4/86 16200(10 R 20 Radial)
12 M FE H Series BS II
ALPSV4/114 16200(10 R 20 Radial)
12 M FE H Series BS II
ALPSV4/117 16200(10 R 20 Radial)
12M RI Bus Luxura ALPSR 3/28 16200(22.5 16 PR)
VIKING 210" WB ALPSV 4/82 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
VIKING 222" WB ALPSV 4/83 14660 (9.00 x 20 - 14 PR);
15430 (10.00 x 20 - 16PR)
Viking SLF 222 WB ALPSV 4/85 14660
VIKING CNG BS III 222" WB ALPSV 5/8 15430- with std brakes;
16200- with uprated brakes
VIKING 222" WB ALPSV 4/99 15430
CHEETAH 203" WB ALPSV 3/32 14660
Tarmac 11M coach (FE) ALPSR 5/2 13000
Enviro LF Bus ALPSR 5/2 16200
Vestibule Bus ALPSA 1/6 22000
Double Decker ALPSV 4/6 16200
12M Panther ALPSV 3/23 16200 10 R 20
12M Panther ALPSV 3/31 16200 10R 20
12M Enviro ALPSR 5/4 16200 10R 20


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Vehicle Nomenclature GVW / GCW (Kg)
Lynx ALPSV3/40 11000
Lynx ALPSV3/41 11000
Stag ALPSV3/21 7500
Stag ALPSV3/22 7500
Stag ALPSV3/25 7500
Stag ALPSV3/26 7500
Stag ALPSV3/70 7500
Stag ALPSV3/71 7500
Stag ALPSV3/72 7500
Lynx ALPSV3/45 7500
Lynx ALPSV3/46 7500
Stag CNG ALPSV3/50 7500
Stag CNG ALPSV3/51 7500
Lynx ALPSV3/52 13000
GOODS
Comet 1611 1611 16200
1613S SG1613H/1 16200
1612 170.5" WB 1612 16200
PARCEL CARRIER - 185" WB 1612/3 16200
PARCEL CARRIER - 210" WB 1612/4 16200
CG1613 - 170.5" WB CG1613H 16200
1613H 185" WB 1613H 16200
SPL GOODS / REFUELLER 210"
WB
CG1613H/1 16200


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Vehicle Nomenclature GVW / GCW (Kg)
SPL GOODS - 222" WB 4/51GS 16200
1616H 185" WB Drill Rig 1616H 16200
12 m Goods 244" WB 1613 H/2 16200
SFC 1613 170.5"WB SG 1613 H 16200
1112 1112/1 11900
1112 1112/2 11900
1112 1112/3 11900
1112 1112/4 11900
1112 1112/5 11900
1112 1112/6 11900
1112 1112/7 11900
1112 tipper with cabin 1112/8 11900
912 912/1-912/5
912/7-912/9
9700
Ecomet 912 tipper with cabin 912/10 9700
Ecomet 912 tipper with cabin 912/6 9700
Ecomet 912 912E3 -912E3/3 9700
Ecomet 912 912E3/4- 912E3/7 9700
1112 1112E3, E3/1-3/3 11900
1112 1112E3/4-3/7 11900
2214 (6x2) 180" WB 2214/1S 25000
2214 (6x2) 198" WB 2214/2S 25000
2214 super (6x2) 180 WB 2214/18S 25000
2214 super (6x2) 198 WB 2214/27S 25000


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Vehicle Nomenclature GVW / GCW (Kg)
2514 (6x2) 240WB 2514H 25000
2516H (6x2) 180" WB 2516H/2T 25000
2516H (6x2) 198" WB 2516H/3T 25000
2516H (6x4) 180" WB 2516H/2 25000
2516H (6x4) 198" WB 2516H/3 25000
2516H (6x4) 150" WB (RMC) 2516H/4C 25000
2518H (6x2) 180" WB 2518H/2 25000
2518H (6x2) 198" WB 2518H/3 25000
2516H (6x2) 180" WB 2516H3/2T 25000
2516H (6x2) 198" WB 2516H3/3T 25000
2516H (6x4) 180" WB 2516H3/2C 25000
2516H (6x4) 198" WB 2516H3/3 25000
2516H (6x4) 150" WB (RMC) 2516H3/4C 25000
3121 (8x2) 205 WB 3121 31000
TIPPER
TIPPER 115" WB CT1613H/2 16200
TIPPER 142" WB CT1613H/1 16200
TIPPER 142"WB CT1613/2S 16200
SFC TIPPER - 150"WB ST 1613H 16200
1616T 142 WB CT 1616 16200
1616T 115WB CT 1616/1 16200
1616ST 150WB 1616ST 16200
Taurus HD 2516 Mining Tipper 2516MT/1 25000
2516H (6x4) 150" WB 2516H3/4 25000


AL Warranty (Vehicles)
26
Vehicle Nomenclature GVW / GCW (Kg)
TRACTOR
3015 TT 130 WB 3015TT 30200
3516 TT 130 WB 3516 35200
3516 TT 130 ARTIK 35.16H
3516H3 TRACTOR ARTIK 35.16H3 35200
4921H (6x4) Tractor 4921H 49000
4018H3 TRACTOR ARTIK 40.18H3 40200



AL Warranty (Vehicles)
27

16. CRITERIA FOR ACCEPTANCE OF WARRANTY CLAIMS

Technical guidelines for acceptance of complaints under warranty for AL items sec 17
and ancillary supplies (those that have to be referred to the suppliers directly) are
separately given in Section 18

The list of non-warranty items appear in Section 19 .

Although wear and tear components do not enjoy the benefits of warranty, on a few
selected components, limits have been prescribed for acceptance of their failure within
the terms of warranty. These items are listed in Section 19 alongwith the prescribed
limits.


AL Warranty (Vehicles)
28
17. GUIDELINES FOR WARRANTY CLAIM DECISION (AL)

S.No Components Nature of failure Decision Remarks
1 Engine Assembly

Any major failure on
Drive away chassis
Accept

Replace Engine assembly and end
the failed Engine assembly as it is
to AL for investigation.
2 Gear Box Assembly Any major failure on
Drive-away chassis
Accept Replace Gearbox assembly and
send failed Gear Box assembly as
it is to AL for investigation.
1. ENGINE CRANKCASE
Crankcase Blow hole Accept
Crankcase Crack Accept 1. If the crack is along the cross
hole, in the bore.
2. Provided the complaint is
not due to
overheating/thermal
distortion.
Reject 1. If the cooling system is not
maintained properly ie.
Thermostat/Radiator cap
missing or inadequate
airflow across the radiator.
2. Non usage of anti-freeze
Compound in cold weather
operations.
3. If the crankcase top surface
grooved / cracked due to
prolonged operation after
gasket blowing.
Cylinder head studs Broken Accept Provided it is not due to over
tightening.
Cylinder Liner Crack Accept
only the
affected
liner
Provided the cylinder head had
not been dismantled earlier
Reject 1. If recommended oil filter
element is not used.
2. If correct grade of oil is not
used.
3. If Engine oil not changed at
the specified intervals.
4. If a gasket of lesser thickness
had been used.


AL Warranty (Vehicles)
29
S.No Components Nature of failure Decision Remarks
5. If cylinder head nuts are found
loose.
6. If Air cleaner is not
maintained as specified.
7. If deposit of dust is found
inside the inlet manifold.
8. If Engine found overheated.
9. If FIP seals are tampered.
10. If Injector is dribbling or
having glow opening
pressure.
11. If piston scuffing is found/
12. If the liner shows excess wear.
Camshaft Key Shearing due to
seizure of cam bush
Accept If the seizure of cam bush is not
due to faulty lubrication.
Flywheel housing Crack appearing near
mounting flange
Reject If due to
1. Loose mounting bolts
2. Improper engine mounting
or whipping of propeller
shaft.
Crack near starter
motor mounting
Reject 1. If due to starter hitting the
axle beam.
2. If due to loose starter
mounting studs / nuts.
3. If evidence of external
damage is seen.
2. CYLINDER HEAD
Cylinder Head Blow hole / crack Accept 1. If the crack is not due to
overheating / mishandling.
2. If the damage is due to valve
seat falling off.
Reject 1. If the excessive scale
formation in the water
passage is noticed.
2. If signs of overheating
noticed.
Engine Valve Breakage Accept Provided :
1. Engine was not opened
earlier.
2. FIP is not tampered with.
Injector was not found
dribbling.
3. Not consequential to entry


AL Warranty (Vehicles)
30
S.No Components Nature of failure Decision Remarks
of foreign particles.
4. No excessive carbon
formation resulting in valve
sticking.
5. There was no change of
over-running of the vehicle.
6. Valve timing is correct.
7. No valve stamping marks
noticed on piston.
8. There is no sign of seizure of
tappet, rocker lever.
9. There is no sign of bent push
rod, breakage of valve
springs split cone etc,
10. Tappet clearance is checked
and found correct on other
cylinders.
Push Rod Bent / Broken Accept Provided valve tappet clearance
is adjusted regularly as per
recommendation.
Valve timing is correct
Tappet Broken Accept If valve timing is OK and correct
grade of oil was used.
Valve spring collar and
split cones
Breakage Accept Provided the tappet clearance is
periodically checked.
Valve spring Breakage Accept If FIP is not tampered with
Rocker Arm Broken Accept 1. If the FIP is not tampered
with
2. IF the valve timing is
correct.
Ball end screw Worn / Nut working
loose
Accept
Valve guide Broken / Cracked Accept Provided correct grade of engine
oil is used.
Cylinder head gasket Blown Accept Provided
1. Cylinder head has not been
dismantled earlier and
retorqueing of cylinder head
nuts carried out during 8000
kms service.
2. All free services availed by
the customer.
3. No signs of overheating due


AL Warranty (Vehicles)
31
S.No Components Nature of failure Decision Remarks
to loss of coolant
4. Incorrect liner protection.
Reject 1. Signs of overheating found
due to maintenance factors.
2. Thermostat removed.
3. CRANKSHAFT
Crankshaft Breakage and crack Reject 1. If signs of unsatisfactory
lubrication (luish marks on
journal, indicating oil
starvation) noticed both on
bearings on crankshaft
2. If FIP calibration and cutting
in rpm altered.
3. If Engine is run with
damaged damper pulley.
4. If the crankshaft has been
reground by the customer.
5. If the thrust washer at one
end found seized due to
insufficient end float.
Worn out / Scored Reject 1. If the improper grade .
contaminated lub oil is used.
2. If due to improper filtration
(non genuine oil filter
element, improper assy of
filter element or chocked
filter element)
3. If diesel dilution with lub oil
is observed.
Breakage at gear end Accept Provided the front end drive
alignment is OK and the
recommended PTO is used.
Adaptor bolt breakage Accept If the locking plate is found intact
Damper pulley Rubber shearing off Accept
Leaky Accept If there is no sign of any external
damage
Flywheel ring gear
teeth breakage
Teeth chipping off Reject If due to bad usage by continuous
cranking.
Engine rear oil seal Leak Accept For acceptance limits refer Sec. 19
4. PISTON / CON ROD
Piston Breakage Accept Provided
1. No overheating and
scuffing marks on any


AL Warranty (Vehicles)
32
S.No Components Nature of failure Decision Remarks
piston including failed
piston.
2. No foreign material
inside the cylinder. Injectors
are in good condition and
spray pattern is in order.
Gudgeon Pin Circlip Dislodged / Broken Accept Provided
1. No scuffing marks on piston
due to overheating.
2. No sign of seizure on
corresponding small end
bush
Piston Ring Broken / Seizure Accept 1. If the engine has not been
opened by the customer
earlier.
2. If the cooling / lubrication
system is in order.
3. If no excessive carbon
formation, indicating faulty
injectors / incorrect
lubrication.
Piston Ring Broken / Seizure Reject 1. If inlet manifold indicated
dust entry.
2. If the liners show excess
wear.
Con rod SE bush Pitting / breakage Accept Provided engine oil used is of the
correct grade, FIP is not
tampered.
Con rod Breakage / Splitting
through oil hole
Accept










Reject
Provided
1. The corresponding piston
and con rod has not been
removed earlier.
2. No hydraulic lock caused
due to entry of water
through inlet manifold
causing con rod to bend /
break.

If FIP seals have been tampered.
Con rod bolt Stretching and
fracturing
Accept If injection pump seal has not
been tampered with


AL Warranty (Vehicles)
33
S.No Components Nature of failure Decision Remarks
Bearing shells Rotation Reject 1. If non-genuine filter is used
and filter is clogged.
2. If foreign material is found
blocking the oil passage.
3. If improper grade of oil is
used.
4. If oil change was not done at
the specified interval.
5. If the air cleaner is not
maintained as specified.
6. If injection pump seal has
been tampered with.
Rotation Accept 1. Provided the en gine has not
been opened up earlier by
the customer and has been
maintained as specified.
2. If only one part of bearing
has failed and condition of
other bearings are good.
3. If bearing notches found
broken.

5. TIMING CASE
Idler Bolt Breakage / Working
loose
Accept Provided front timing cover was
not opened earlier.
6. WATER PUMP
Water Pump Water leakage Accept If due to faulty machining of
impeller casing or blow hole.
Bearing noise /
breakage
Accept




Reject
Provided bearings are lubricated
properly.
For acceptance limits refer sec. 19

If the bearing failure is due to
normal wear.
Key shearing Accept 1. Provided bearings have not
seized due to faulty lubrication .
2. Hub nut is intact.
Fan Blade Blades shearing off at
rivet holes
Accept 1. Provided no impact with
Radiator or stay rod
2. Provided engine not cranked
forcibly by using the fan
blade.
3. Provided water pump


AL Warranty (Vehicles)
34
S.No Components Nature of failure Decision Remarks
bearing condition
satisfactory.
Polypropylene fan Breakage Accept 1. Provided no impact with
Radiator stay rod.
2. Provided engine not cranked
forcibly by using the fan
blade.
3. Provided water pump
bearing condition
satisfactory.
7. OIL PUMP
a) Oil pump drive
shaft
Tongue breakage Accept Provided:
1. The engine was not opened
earlier.
2. Oil pump gears not
sticky/jammed.
3. no entry of foreign particles
observed
4. condition of oil is in order
5. binding of helical gear in the
thrust housing.
b) Oil pressure gauge
pipe (bundy pipe)
Broken / Damaged Accept Provided clamps are in position
and the pipe is not fouling with
another component.
c) Lub. Oil delivery
and suction pipes
Crack Accept Provided the engine was not
opened earlier.
No external impact on sump
bottom.
8. FUEL PUMP /
INJECTORS

FIP Drive Coupling plates crack
/ breakage
Accept If the alignment is OK and not
tampered with
9. FILTERS
Oil filter body & Cover Leakage / Blow hole Accept If not due to mishandling
10. ENGINE MOUNTING
a) Metacone
mounting
Rubber material
getting damaged and
plate breaking
Accept If the mounting bolts are in tact.
For acceptance limits refer sec. 19
b) Engine front
mounting pad
Rubber shearing Accept If the mounting bolts are not
loose.
For acceptance limits refer Sec.
19.



AL Warranty (Vehicles)
35
S.No Components Nature of failure Decision Remarks
11. OIL COOLER
Oil Cooler Leaky Accept Crack at brazing joints or pipe
12. RADIATOR
a) Radiator Leaky Accept







Reject
Provided
1. Not due to any external
damages.
2. Not due to loose mountings.
3. Conditions of radiator
rubber mountings is ok

If repaired at unauthorised
workshop
b) Coolant tank Crack / Leak Accept 1. If the tank mountings is tight.
2. If no external hit
13. DIPSTICK
Dipstick Broken Accept


Reject
If the failure is due to soldering
giving way.

If due to mishandling.
14. AIR CLEANER
Filtration ineffective Accept Provided
Dust particles are found in inlet
manifold / inlet pipings in spite of
1. Maintaining specified oil in
bowl to the correct level.
2. Bowl rubber seal is in good
condition
3. Rubber beading between
stack pipe and wire mesh in
good condition (in case of
remote mtd air cleaner )
Disintegration of wire
mesh
Accept If wire mesh broken pieces are
found in oil inspite of proper air
cleaner maintenance.
Leakages through air
cleaner
Accept Provided -
The leaks are established from
spot welding on top cover (in
case of direct mounted air
cleaner) and from spot welding /
soldering in body (in case of
remote mounted air cleaner).
15. CLUTCH DISC
a) Clutch back Cracked / Reject 1. If the vehicle had been


AL Warranty (Vehicles)
36
S.No Components Nature of failure Decision Remarks
plate face plate glazed/broken




Accept
found without
recommended pedal play.
2. If there are signs of
overheating /slippage

If the crack emanates from the
slots

b) Clutch Disc Torsion spring
breakage/loose



Liner cracked /
disintegrated





Hub rivets
loose/broken
Accept




Accept






Accept

If the linings are intact and wear
is normal.
For acceptance limits refer Sec.
19.

1. If there are no signs of
overheating / slippage
2. If wear and tear is normal
and failure is highly
premature.
For acceptance limits refer sec. 19.

If there are no signs of
overheating/slippage

c) Clutch Pressure
plate spring
Loss of tension /
Permanent set
Accept If there are no signs of
overheating and slippage
d) Clutch withdrawal
bearing
Noisy / sticky Accept

Reject
For acceptance limits refer Sec 19.

1. If due to inadequate
lubrication.
2. If due to clutch riding
3. If due to wrong clutch pedal
play adjustment.
e) Diaphragm clutch Diaphragm tip
breakage




Tip wear




Pressure plate crack
Accept





Reject



Accept

1. If clutch release bearing is not
fouling with diaphragm tip
(for mechanical actuation)
2. If no modification carried out
on clutch release bearing.

1. If clutch riding is observed.
2. If clutch rod setting is
incorrect.

1. If no clutch slip is observed.
2. If cover assembly to flywheel


AL Warranty (Vehicles)
37
S.No Components Nature of failure Decision Remarks





Straps breakage





Accept
bolts are tight
3. If clutch free play is
maintained.


16. GEAR BOX
a) Main shaft Breakage Accept Provided oil condition is
satisfactory.
b) Pinion shaft Teeth breakage Accept Provided
1. Gear shift lever setting is
ok.
2. Pinion shaft end float
adjustment is ok
3. The bearing condition is
ok .
c) Gear wheel Teeth breakage













Bush seizure
Accept













Accept
Provided
1. clutch system adjusted
properly and gear shift
mechanism is in order.
2. no evidence of crash
engagement of gear
3. the vehicle has not
bogged down
4. gearbox not opened
earlier
5. lubrication and condition
of bushes are ok.
6. Mating gear is ok.

1. If the oil level is
maintained and there is
no contamination.
2. If gearbox oil change has
been done as per
maintenance schedule.
Provided the gearbox has not
been opened earlier.
d) Locking screw
of counter shaft
washer
Loosening Accept Provided the gearbox has not
been opened earlier.
e) Gear casing Crack Reject


1. If due to improper engine
mounting.
2. If bottom support given


AL Warranty (Vehicles)
38
S.No Components Nature of failure Decision Remarks




Accept
by the customer
3. If any signs of external
damage is seen.

1. If due to consequential
damage to gear teeth.
f) Bearing Defective / failed Accept




Reject
2. If the gearbox was not
opened earlier.
3. If the level and grade of
oils is in order.

If the failure is due to normal
wear and tear.
g) Synchroniser
rings
Worn out Accept


Reject

For acceptance limits refer Sec. 19

1. If wrong grade of oil
used and oil change is
not carried out as per
schedule.
2. condition of clutch is bad
3. If declutching is not
carried out while shifting
gears.
4. If gearbox is dismantled by
unauthorised workshop
h) Gear shift ball
joints
Normal wear
Premature shake
Reject
Accept
If maintenance Ok.
For acceptance limits refer
sec 19.
i) ZF transmatic
Electronic unit
Defective Reject 1. If the electrical
connection to transmatic
system are tampered.
17. PROPELLER
SHAFT
2.
a) Propeller Shaft Tube bent / twisted Accept 3. Provided vehicle not
overloaded.
4. Vehicle had not got bogged
down .
5. Provided flange
mounting bolts are not
loose.
b) Prop shaft yoke and
stub shaft
Breakage Accept 1. If the lubrication is ok
2. IF vehicle has ot got
bogged down


AL Warranty (Vehicles)
39
S.No Components Nature of failure Decision Remarks
3. Provided vehicle not
overloaded.
4. Flange mounting bolts
are tight
If broken into two with
splines in tact.
c) U J Cross Breakage Accept As above
Maintenance is ok and wear
is normal.
For acceptance limits refer
Sec. 19
d) C J Bearing Pitting / noisy Accept 1. If lubrication is ok
2. If there is no
misalignment / bend in
prop shaft.
18. REAR AXLE

a) Crown / Pinion
Teeth pitted / broken Accept












Reject
1. If the unit was not
dismantled earlier.
2. If oil changes as well as
brand of oil are to the
specification.
3. If back lash is within the
limits.

4. If the vehicle not
overloaded.
5. If not misused in
operation.

If maintenance is not satisfactory.
b)Crown wheel bolts Shearing Accept Provided
1. Free services are carried
out at dealer point
2. Unit not tampered earlier
3. Vehicle not overloaded
4. Maintenance / oil change
is regular
5. Tightness of bolts had
been checked at 16000
kms service
vehicle had not got bogged
down.
c) Differential bearings Rollers and races
pitted /broken
Accept


Provided
1. Diff. oil is not
contaminated.


AL Warranty (Vehicles)
40
S.No Components Nature of failure Decision Remarks










Reject
2. differential unit is not
dismantled earlier
outside.
3. correct lubricant and
change scheduled
adopted by customer
4. Recommended Preload
adjustment done at 16000
kms service

If the failure was due to normal
wear and if the maintenance is
not satisfactory.
d) Differential Cage
Bevel Wheels and Bevel
pinions or trunnion
Breakage Accept
1. If it is due to failure of
thrust washers, thrust
washer locking pegs.
2. If oil condition is ok
3. IF no oil starvation
4. If no overheating
If there is no evidence of wheel
spinning
e) Axle shaft Breakage Accept Provided
1. Springs are not
recambered
2. extra spring leaves not
added.
3. No overloading on the
vehicle
the failure is not consequential to
the vehicle getting bogged down.
f) Diff input shaft
bearing
Rollers and races
pitted/ broken
Accept Provided
1. General maintenance is
ok
2. No alteration in
suspension and chassis
3. Not due to oil starvation
4. Not due to normal wear
and tear
5. Not overloaded.

g) Axle casing Cracked / bent Accept


Provided
1. Suspension h as not been
modified with extra


AL Warranty (Vehicles)
41
S.No Components Nature of failure Decision Remarks





Reject
leaves in the spring assy
2. Not dismantled earlier to
carry out any
modification.
1. Any modification done to
overload the vehicle.
If general maintenance is poor.
h) Wheel studs Thread chipped / stud
broken


Rotation
Accept



Accept
(as above)
1. If wheel studs are
tightened to specified
torque.

2. If it is due to shearing of
locking peg.
If wheel studs are tightened to
specified torque.
i) Wheel bolt Rotation / Breakage Accept If bolts have not been over
tightened.
j) Wheel Bearings Races or rollers pitted/
scored/ discoloured
Accept


Reject
For acceptance limits refer Sec. 19

1. correct grade of lub/change
period not maintained.
2. If hub greasing done by
unauthorised workshop
3. Failure due to normal wear
and tear.
k) Brake drum Cracked / broken

Accept 1. Examine for any external
impact and make sure that
the failure is not due to
mishandling.
2. If drum does not show excess
wear.
l) Output shaft
snap ring (Hippo /
Taurus differential )
Cir clip coming out
from its groove


Accept

If inter axle propeller shaft free
on splines
19 FRONT AXLE
a) I Beam Cracked Accept If there is no evidence of any
external impact
Bent / Cracked Reject 1. If the investigations confirm
that the vehicle was involved
in an accident or was
overloaded.


AL Warranty (Vehicles)
42
S.No Components Nature of failure Decision Remarks
2. If suspension altered to carry
overload.
b) King pin /bushes Premature wear Reject If due to lack of lubrication or
excessive kingpin play.
Breakage Accept If lub oil / adjustments are okay.
c) Axle arm Crack Reject If due to accident
d) Wheel bearings Races or rollers pitted
/ scored/ discoloured
Accept For acceptance limits refer Sec 19.
Reject 1. If correct grade of lub /
change period not
maintained.
2. If hub greasing done by
unauthorised workshop
3. Failure due to normal wear
and tear
e) Drums Broken / crack Accept Provided
1. not due to mishandling
2. not due to impact
3. if the wear is normal
f) Wheel studs Rotation Accept Provided wheel nuts are
tightened to specified torque.
g) Wheel bolts Rotation / Breakage Accept ( as above )
h) Drag link /tie rod ball
joint dies
Work Accept If lubricants is regularly carried
out
For acceptance limits refer sec. 19
i) Ball pin Broken Accept 1. If not due to accident
2. If lubrication is carried out
regularly.
For acceptance limits refer sec. 19
20 STEERING
a) Steering mounting
studs
Breakage Accept If it is not due to loose nut or due
to any impact.
b) Inner column Breakage Reject If it is due to external impact or
accident
c) Steering bearings Pitting Accept If it is not due to lack of
lubrication /correct grade of lub
oil is used.
d) Rocker shaft hosur Pitting Accept 1. If not due to lack of
lubricating oil / correct grade
of lub oil is used.
2. If the steering box is not
opened earlier.
e) Cam & Roller Pitting Accept - do -


AL Warranty (Vehicles)
43
S.No Components Nature of failure Decision Remarks
f) Steering wheel Crack Accept


g)Steering gear housing Blow hole Accept


21 BRAKES
a) Brake liner Wear Reject If the wear is normal for the
operating conditions
Cracked / hardened /
glazed
Accept If the operating conditions are
normal and there is no sign of
excessive heating.
For limits of acceptance refer sec,
19
b) Brake carrier Crack Accept Provided
Mounting bolts are secured
properly.
22 SUSPENSION AND
FRAME

a) Frame long member Bent / cracked Reject 1. If body / chassis mounting
bolts loose
2. If body mounting not as per
recommendation
3. If unauthorised welding on
the side members is done
4. If unauthorised welding on
the side members done
5. If unauthorised overhand
extension is done
6. If spring buffer fouling
/hitting the lower flange of
side members due to faulty
suspension .
7. If the vehicle has been
overloaded.
8. If any modification done to
overload the vehicle.
b)Cross Member Crack Accept If not due to accident of
impact.
Reject If the mounting bolts were
found loose
c) Spring brackets Crack Reject 1. If extra leaves added and
recambered.


AL Warranty (Vehicles)
44
S.No Components Nature of failure Decision Remarks
2. If due to loose bolts
3. IF due to overloading
4. If due to external hitting

5. If due to misalignment of
spring assembly
6. If due to worn out shackle
pin and bushes
d) Spring Assy Loss of Camber /
spring leaf breakage
Accept For acceptance limits refer sec. 19
Reject 1. If springs have been
recambered and leaves
added.
2. If rubber buffer not provided
3. If due to overloading of
vehicle beyond RLW
4. If spring bolts are loose
5. If shackles bushes are not
lubricated or excessively
worn out.
6. If shackle brackets are
excessively worn out giving
side play between spring
eyes and bracket.
7. If due to abnormally bad
terrain
8. If due to bad driving habits.
e) Shcakle pin Worn out / Broken Reject 1. If due to improper
lubrication.
2. If due to poor locking of
shackle pin
f) Bell crank lever / Tie
rods
Crack / Breakage Accept IF not due to overloading and
unauthorised modification
g)Torque stabilizers Breakage Reject 1. If due to improper
maintenance.
2. If not due to external hits.
h) Shock absorber Leaky / shaft broken Accept Provided springs are not
tampered/modified.
For acceptance limits refer
sec. 19
i)Spring eye bolt Breakage Accept Provided it is not due to
external hits.
j) Weveller suspension Cracked Accept For acceptance limits refer


AL Warranty (Vehicles)
45
S.No Components Nature of failure Decision Remarks
rubber pads sec. 19
k) Air bellows Cracked / cut Accept If the crack / cut is not due to
external stone hits.
For acceptance limits refer
sec. 19.
i) Rear spring seat
(scammel suspension)
Breakage Accept 1. If no extra leaves are added.
2. If mounting bolts are tight.
m)Radius rod bush /
pins/ mounting
bolts
Breakage Accept If all other radius rod / mounting
bolts are found to the specified
torque and split pins are intact.
n) Bogie bracket Crack Accept If mounting bolts are found
tightened to specified torque
o) Bogie bracket bearing Seizure Accept If oil is present in the housing to
the correct level
p) Anti roll bar Broken Accept 1. If the suspension is not
altered.
2. If it is not due to external
impact
23 ACCESSORIES
a) Spare wheel carrier Breakage / crack Accept If no sign of external hitting.
b) Fuel tank Leakage Accept 1. If no external damage
2. If not due to loose mounting
and vibration.
c) Silencer flexible pipe Crack Accept If not due to loose mounting
d) Wheel rims Broken / cracked Accept 1. If the wheel stud seating
position is not damaged.
2. If no external impact
3. If vehicle is not overloaded.
. Reject 1. If wheel mounting holes are
elongated.
2. If wheel nuts are loose
3. If failure is due to over
tightening
e) Speedo cable /
Throttle cable
Breakage Accept If the routing / clamping of
the cable is found in order.
24 ELECTRICALS
a) Switches and gauges Defective Accept 1. If no ingress of water
2. If not tampered
3. For acceptance limits refer
sec. 19
Reject If there is sign of any external
damage and mishandling .
b) Wiper Motor Defective Accept 1. If no fouling / loose fitments


AL Warranty (Vehicles)
46
S.No Components Nature of failure Decision Remarks
found in the wiper linkages.
2. If wiper wiring connections
are found tight.
c) Wiring harness Burnt Accept Provided
1. The wiring looms had been
properly clamped and all
connections / sockets / joints
are kept tight.
2. If no part of the wiring loom
is left open leading to short
circuiting.
d) Electronic flasher Defective Accept If the unit is already not
tampered.
e) Horn Not functioning Accept If the nut is already not
tampered.
25 CAB / DASH BOARD
a) Door glass winding Malfunctions Accept Provided it is not due to external
hits
b) Torsion bar Breakage Accept As above
Misalignment Accept Realignment to be tried before
replacement by a new one .
c) CSO Lock release
cable
Breakage Accept If the cable is properly secured.
d) CSO Lock housing
on telescopic gear
shift
Breakage Reject If the cab tilting instructions are
not followed.
e) Cab tilt key housing Cracks Reject If the key is used to lift the cab
f) Glove box lid Cracks Accept If no external hits are noticed
g) windshield glass Crumbles Accept If not due to accident. For
acceptance limits refer Sec. 19
Waviness Accept For acceptance limits refer sec 19
Vision blurred or any
manufacturing defect
Accept For acceptance limits refer sec 19
h) Cab front panel
oddie fastener
Not working Accept
i) Driver seat
mechanism
Ratchet teeth
damaged or restricted
movement
Accept If no misuse is observed
j) Door lock / remote
lock
Not opening or
locking
Accept For acceptance limits refer sec. 19
k) Cab painting Fading / blistering Accept Repainting of affected area only
l) Dash Board panel. Cracks Accept If it is not due to misuse.


AL Warranty (Vehicles)
47
S.No Components Nature of failure Decision Remarks
Seat belt. Door
pads/sun visor

18. GUIDELINES FOR WARRANTY CLAIM DECISION (ANCILLARY)

S.No Components Nature of failure Decision Remarks
1 ENGINE
FUEL PUMP /
INJECTOR

a) FIP cam box Leak / Back leak Accept Refer the claim to MICO
b) Bottom end plugs
FIP
Leak Accept If the failure is not due to improper
handling.
Refer the claim to MICO
c) Injector body Leaking / crack Accept If not due to mishandling / improper
tightening by customer. Refer claim
to MICO
d) Injector High
pressure pipes
Leaking / cracked Accept
2 ENGINE
ACCESSORIES

a) Turbocharger
turbine shaft
Seizure Accept Provided
1. Lub oil specification is OK
2. Filter change and oil change has
been periodical
3. Not subjected to overheating
4. The TC was not opened earlier
5. Air cleaner element is not
choked
6. Starting and stopping procedure
had been followed.

b) Turbocharger
glands
Oil leak and excess
engine oil being
pumped through the
exhaust manifold

Accept - as above -
c) Turbocharger
body
Crack Reject If mounting bolts are loose. If
exhaust tail pipe is stressing TC body
If any alteration in exhaust system.
3. REAR AXLE
a) Crown / Pinion Teeth pitted / broken
wear
Accept 1. If the unit was not dismantled
earlier.
2. If oil changes as well as brand of


AL Warranty (Vehicles)
48
S.No Components Nature of failure Decision Remarks
oil are to specification
3. If pinion bearing preload is in
order
4. If backlash is within limits
5. If vehicle is not overloaded
6. If not misused in operation
b)Pressed/
Welded axle
Bend Reject 1. If overloaded.
2. If rar suspension has been
tampered with by addition of
spring leaves.
c) Pressed /Welded
axle
Cracking at brake
carrier /mounting
flange area
Accept ..
4. BRAKES
a) Spring brake
chamber
Crack Accept Provided
1. Not due to fouling
2. Not due to stone hit. In such
cases refer to M/s Sundaram
Clayton
3. Not due to loose mounting bolts

b) Needle Roller
bearings / Nylon
bushes
Worn or rotated Accept If proper lubrication schedule is
provided
Reject In case of normal wear and tear

c) Expander unit
(Brakes)
Sticky / not working Accept Provided not tampering done by
unauthorised persons

d) Pneumatic valves
/ cylinder
Leak / sticky Accept If regular maintenance is carried for
air filter, air compressor and
draining of air tank. Only kits have
to be changed.
For acceptance limits refer sec. 19

5 POWER
STEERING

a) Power steering Steering Hard Accept If hard steering is due to Piston seal
leakage ijn the gearbox
b) Steering pump Seizure, pressure not
building up
Accept 1. If oil is not contaminated in the
system
2. If correct grade of oil is used
3. If filter is not missing or


AL Warranty (Vehicles)
49
S.No Components Nature of failure Decision Remarks
chocked.
6 ELECTRICALS
Starter Defective Accept 1. If starter switch is found
defective leading to starter
failure.
2. If no loose connection found in
starter terminals
3. If the failure is not due to
continuous cranking or misuse
For all defects refer the complaint to
the concerned supplier /dealer
Alternator Defective Accept If cable connections to alternator are
found secure.
For all defects refer the complaint to
the concerned supplier / dealer .
7 A/C SYSTEM
1) Compressor Not working Accept

2) Condensor Fan
Motor
Grounded / Burnt Accept
3) Condensor Fan
blade
Broken / Bent Accept 1. If not due to external damage /
mishandling
2. If it is due to loose mounting
4) Evaporator /
Blower motor
Grounded /Burnt Accept
5) Evaporator /
Blower wheel
Broken / bent Accept 1. If not due to loose mounting

6) Receiver Tank /
Refriegerant
Line
1. If no welding is carried out on
the tank.
2. If not due to external damage.
7) Pressure switches
(Low & High )
Not working Accept
8) Thermostat Not working Accept
9) Suction,
Discharge
Service valve
Expansion
Receiver
Tank valves
Malfunctioning Accept If settings have not been tampered
with
10) Magnetic Clutch Malfunctioning Accept If settings have not been tampered
with
8. TIPPING GEAR
1) PTO drive shaft Breakage from the slot Reject 1. If loaded beyond the rated load


AL Warranty (Vehicles)
50
S.No Components Nature of failure Decision Remarks
2. Loose mountings

2) Swash plate
pump
Noisy Reject 1. If loaded beyond rated load.
2. Contaminated hydraulic fluid or
incorrect / inadequate fluid
used.
3. Loose mounting of the unit
3) Piston Piston crack in Ram
assy
Reject As stated above
If any external damage to ram assy
observed.
Improper mounting of ram assy by
body builder
Improper distribution of load
4) Trunnion arm Breakage Reject If loaded beyond rated load.
Loose mounting bolts






AL Warranty (Vehicles)
51
19. NON-WARRANTY ITEMS

The warranty terms are a precise statement of ALs intention to cover the replacement or
repair cost, on a standardised and agreed basis, of any product failure resulting from
defective material or substandard workmanship during the manufacturing process.
However, the following items will not be the subject of a warranty daim :
1. Gaskets (other than Cylinder Head Gasket)
2. Rubber components such as wiper blades, floor mats
3. Bulbs and lamp covers
4. Fuses
5. Upholstry including seat cushions and covers
6. Glass items (other than windscreen glass)
7. Suspension pins and bushes
8. Cowl
9. Fasteners except main bearing cap bolts, con rod bolts, differential bearing cap
mounting bolts
10. Parts recommended to be replaced during routine maintenance
11. Consumable items such as lub oil, grease, anti-corrosion/ anti-freeze compound etc.
However, where oil replacement is required in Engine, Gearbox and Rear axle on
account of overhaul under warranty, the same shall be carried out Free of cost to
customer. This will not include topping-up of Oils.
12. In the case of vehicles supplied Fully Built, Warranty benefits as agreed to in the
specific sale contract will be applicable.



AL Warranty (Vehicles)
52
20. GUIDELINES FOR ACCEPTANCE OF WEAR & TEAR COMPONENTS
UNDER WARRANTY

The components listed below are of wear and tear nature. Premature failures of these
may be accepted up to the limits specified. It is to be understood that the life of these
components depends on the nature of operation and duty cycle and only if the failure is
premature in relation to these, warranty replacement has to be effected.


Component Limit (in Kms / Months)
Clutch Facing 32,000 km / 6 months
Brake Lining 16,000 km / 3 months
Bearings 72,000 km / 12months
Oil seals 72,000 km / 12 months
Ball joints 72,000 km / 12 months
Fan belt 32,000 km / 6 months
UJ 72,000 km / 12 months
Clutch cylinders 50,000 km / 12 months
Cables 32,000 km / 6 months
Plastic and rubber components 12 months
Cab trim components 12 months
Electricals 12 months
Spring leaves 16,000 km (provided
suspension not tampered)
Shock absorber 32,000 km / 6 months
Air suspension (bellow / leaf spring/ leveling
valve)
1,00,000 km / 12 months





AL Warranty (Vehicles)
53
21. PROCEDURE FOR CLAIMING ANCILLARY SUPPLIES

Warranty offered by AL covers all the components, both Works made and supplies by
ancillary manufacturers, fitted on products supplied by AL subject to variation in the
warranty period in the case of specified items mentioned in Section 21.

Warranty attention on account of failure of all parts supplied by ancillary manufacturers
will be rendered by AL Dealers and Warranty Claim submitted to AL.

A list of supplier codes and identification mark for various items also appears later in
Section 22.

For each supplier, a separate Warranty Claim has to be submitted and no two items shall
be clubbed in one Claim.

However, in the case of the following suppliers, the Dealer will prefer a claim directly on
the respective supplier or his Dealer for any warranty attention that may be required.

1. Fuel Injection Equipment supplied by MICO
2. Electrical equipment supplied by LUCAS and MICO
3. Supplies by Sundaram Clayton
4. Turbocharger of Turbo Energy Limited
5. Power Steering equipment (ZF and RANE make)
6. Supplies by Automotive Axles Ltd in case of failures relating to replacement Axle
Casing


AL Warranty (Vehicles)
54
7. Tipping equipment supplied by Hyva, UT and Wipro.
8. Batteries (all OE makes)
9. Tyres (all OE makes)

The Warranty period offered by the above suppliers, where it varies from vehicle
warranty, is given separately in Section 21. The decision of the above supplier on
extending warranty attention shall be final.

The technical guidelines for acceptance of claims are given in Section 17.

Upon inspection of the failed material received by AL, AL reserves the right to reverse a
claim if
- Defect as mentioned in the claim does not exist
- Failed material returned are found to be either non-genuine or if any component is
missing
- Parts are received in a damaged condition due to improper packing thereby not
allowing a proper investigation
- Parts are received in a rusted condition due to non-application of rust preservative
coatings
- Wrong parts are received or mating parts do not match, e.g. Crown Wheel & Pinion
- Parts are not received within 45 days from the date of claim approval.

If it becomes necessary AL will reverse the claim and recover the value of claim settled.
However, failed material sent to AL will not be returned.


AL Warranty (Vehicles)
55
22. WARRANTY PERIOD FOR PROPRIETARY ITEMS VARYING FROM ALS
WARRANTY PERIOD

Sl. Component /
Unit
Name of the
Supplier
Kms / Period
1 F.I.E. MICO 12 months from date of sale of
vehicle
2 Foot brake
components
Sundaram Clayton
Ltd
24 months or 200000 km with
Airdrier from date of sale of
vehicle, whichever is earlier

12 months or 100000 km without
Airdrier from date of sale of
vehicle, whichever is earlier
3 Tipping Gear UT, WIPRO, HYVA,
EDBRO
18 months from date of sale of
vehicle or 3000 hrs of operation
4 Battery Various 12 months from date of sale of
vehicle



AL Warranty (Vehicles)
56
23 SUPPLIERS CODE AND IDENTIFICATION
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
ENGINE
Air Blast Heat Exchanger 1536 Asian Radiator ASIAN
Air blast oil cooler 5473 Halgona Radiators Halgona
Air duct hose 3887 Sam Plastics SAM
Air Filter 1712 India Filters INDIA FILTER
Air Filter 2041 Luminous Autolight Luman (2041)
Air Filter 2711 Southern Pressings Name Plate
Air Filter P066 Fleet Guard Name sticker
All Filters 0586 Lumax Industries Lumax
All joints 2374 Perfect Circle Victor Ltd VICOR
All joints 3957 Talbros Automotive Components TALBROS
Dry Type Air Cleaner 6977 Fleet Guard Name sticker
All Joints 0714 Sankar Sealing System Sankar
All Joints 1559 Banco Products Banco
Bottom cover 1894 Karnataka Precision Inds. 1894
Bottom Cover 3892 Unimech Industries UI
Bump stop S/A 3105 Buyers Engineers BE
Bump stop S/A 2929 Vapi Rubber Industrial VI
Camshaft Bush 1309 Copper Alloy Industries C
Camshaft Bush 2433 Rapsri Engg. Industries R
Charge Air Cooler 6972 Young Industries CAC
Charge Air Cooler 7057 Zios Charge Air Coolers P Ltd.,
Pune
ZIOS
Charge Air Cooler 5009 Alkraft P Ltd., Chennai Alkraft
Cogged Belt 0477 Hilton Rubber Limited HILTON
Cogged Belt 1507 Fenner India Fenner
Con rod bearings 1547 Gabriel India Ltd, GB
Con Rod SE Bush 1209 Bimetal Bearings BM
Con Rod SE Bush 1926 Kiroloskar Oil Engines KOEL
Con Rod SE Bush 1547 Gabriel India GB
Con Rod Bearings 1209 Bimetal Bearing Ltd BM
Con Rod Bearings 1926 Kirloskar Oil Engines Ltd KOEL
Crankshaft 2556 Shardlow India Ltd., Shardlow
Crankshaft Adaptor 4013 Abhijat Industries 4013
Crankshaft adaptor 1894 Karnataka Precision Inds. 1894
Cylinder Gasket 402/412 2972 Talbros Automotive TALBROS


AL Warranty (Vehicles)
57
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Cylinder Head Gasket 3957 Talbros Automotive TALBROS
Cylinder Head Gasket 1559 BANCO Products India (P) BANCO
Cylinder Head Gasket 2374 Perfect Circle Victor Ltd., VICTOR
Cylinder Head Gasket 0714 Sankar Sealing System SANKAR
Cylinder Liner 1076 Auto Liners 1076
Cylinder Liner 4086 Bharat Auto Enterprise 4086
Cylinder Liner 3091 Bharat Industries 3091
Cylinder Liner 3091 Bharat Industries 3091
Cylinder Liner 3114 Centricast Foundries 3114
Cylinder Liner 3146 Chukkappalli Auto Components 3146
Cylinder Liner 3147 Chukkappalli Finance 3147
Cylinder Liner 3155 Chukkappalli Industries 3155
Cylinder Liner 4214 Emkeyen Enterprises 4214
Cylinder Liner 0372 Engineering Marketing and
Inspection
372
Cylinder Liner 1827 Instruments and Controls 1827
Cylinder Liner 2053 Machinekraft 2053
Cylinder Liner 0633 Malayil Electro Castings 633
Cylinder Liner 2293 Pearlite Liners (P) Ltd, 2293
Cylinder Liner 0685 Sleeves India 685
Cylinder Liner 2504 Sunas Engineering 2504
Cylinder Liner 2021 City liners Agencies (P) Ltd., 2021
Cylinder Liner 2038 Liners India Ltd., 2038
Damper Pulley 1077 Autolec manufacturing and
Marketing
A
Damper Pulley 1366 Dampers India DI
Dipstick 3547 Lakshmi Industrial Plastics lakshmi
Driving Belt 1387 Dunlop India Ltd Dunlop
Dry type air cleaner 6977 Fleet-Guard Filters I Ltd FE
Engine Fail Safe System 4027 Aries Electronics ARIES
Engine Mounting Pad 0650 Madras Rubber Products MRP
Engine Mounting Pad 2642 Sundaram Industries SIR
Engine Mounting Pad 2929 Vapi Rubber Industrial VI
Engine Rear Mounting 3105 Buyers Engineers BE
Fan Belt 0477 Roulunds Codan (I) Ltd Roulunds
Fan Belt 4197 BMF Belting Limited BMF
Fan Belt 1507 Fenner India Ltd FENNER
Fan Belt X517 Beijing Automotives(China make) Chinese letters BJ
FIP 2132 Motor Industries Co. Ltd. MICO


AL Warranty (Vehicles)
58
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
FIP & Injector 2132 Motor Industries Co. Ltd. MICO
Flywheel 1580 Ghatge Patil Industries Ltd. GPI
Gudgeon Pin 1456 Escorts Ltd MAHLE
Gudgeon Pin 1733 India Pistons Ltd IPL(1733)
Gudgeon Pin 2562 Shriram Pistons and Rings Ltd., USHA 2562
Heat Exchanger 1536 Asian Radiator ASIAN
Heat Exchanger 2860 Universal Heat Exchangers UHE
Impeller 2217 NF (P) Limited NF
Impeller 3683 Precision Engg. Works PEW
Inlet/Ex. Valves 2562 Shriram Pistons and Rings Ltd., USHA (PNo)
Inlet/Ex. Valves 1913 Karmobiles Ltd. KVL (PNo)
Inlet/Exhaust Valve 1450 Engine Valves Ltd, EVL
Main bearing 1209 Bimetal Bearing Ltd BM
Main bearing 1547 Gabriel India Ltd GB
Main bearing 1926 Kirloskar Oil Engines KOEL
Metacone Mounting 4610 Buyers Engineers, BE
Metacone Mounting 1753 Industrial Rubber Products IRP
Metacone Mounting 3209 Mechan Engineering P. Ltd. VIR
Metacone Mounting 3105 Meenakshi Mouldings P. Ltd 3105
Metacone Mounting 2929 Vapi Rubber Industrial VI
Oil Cooler 1536 Asian Radiator ASIAN
Oil Cooler 2860 Universal Heat Exchangers UHE
Oil Cooler 2862 Universal Radiators Ltd UR
Oil Cooler 3208 Manickam Radiators MANICKAM
Oil Cooler 6957 Voras Excluisve Tools Pvt. Ltd
Oil Cooler - Case 4125 English Tools and Casting Pvt. Ltd. ETC
Oil Filter Element 4667 Mikroflo Filters MIKROFLO
Oil Filter Element 2379 Purolator India Limited 2379
Oil Filter Element 1133 Ashra Consultants (P) Ltd. 1133 (PNo.)
Water Separator 5098 Engine Tech. Systems (I) Pvt. Ltd. Engine Tech
Fuel Water Separator 6977 Fleet Guard Fleet Guard
Oil Seal 1507 Fenner India Ltd KOS 1988
Oil Seal Gaco GACO
Oil Seal 2649 Super Seals SS
Oil Seal 3359 MRP Auto Rub P. Ltd MRP
Piston 1456 Escorts Ltd, MAHLE
Piston 1733 India Piston Ltd, IPL(1733)
Piston (370/401/6.65) 2562 Shriram Pistons USHA


AL Warranty (Vehicles)
59
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Piston rings 1591 Goetze India Ltd, GOETZE
Piston rings 1733 India Piston Ltd IPL(1733)
Pistons/Rings 2562 Shriram Pistons and Rings Ltd., USHA 2562
Plastic Fan 4313 Govel Plastics (P) Ltd, GOVEL
Plastic Fan 4005 Ampson Plastics P. Ltd AP
Push Rod 3928 Ghaziabad Precision Products Ltd GPP
Push Rod 4722 Pal Dahle (P) Ltd PD
Push rod 1083 Autopal Manufacturing Co. AUTOPAL
Radiator 1558 BANCO Products India (P) BANCO
Radiator 1652 Halgona Radiators, HALGONA
Radiator 1735 India Radiator Ltd, IRL
Radiator 1930 Klipco private Ltd Klipco
Radiator 4575 Madras Heat Transfer MHTP
Radiator 5864 Premier Radiator PREMIER
Radiator 2862 Universal Radiators Ltd UR
Radiator (680TC) 1536 Asian Radiator ASIAN
Radiator 6009 GS Radiators Limited GS Radiators
Radiator 6326 Teksons Limited, Mumbai Teksons
Radiators Aluminum 6244 TATA Toyo Ltd. Pune TATA TOYO
Radiator 1930 Clipco Inds CLIPCO
Radiator 5009 Alkraft ALKRAFT
Shroud Radiator 6017 Sakthi Fiberglass & Fabricators SAKTH
Radiator Mounting Bush 4902 Taylor Rubber Industry TRI
Rocker Lever bush 1926 Kirloskar Oil Engines KOEL
Small End bush-conrod 1926 Kirloskar Oil Engines KOEL
Small end bush-conrod 1209 Bimetal Bearing Ltd BM
Starter Ring 4356 Hindustan Ring Gears HRG
Starter Ring 4547 Lasco Engineering Co. LASCO
Starter ring 1734 India Piston Repco IRP
Tappet 1077 Autolec 1077
Tappet 2350 Engine Components 2350
Tappet 4375 Han Tools 4375
Thermostat 4558 Tribology India Pvt. Ltd WAX or TRIBOLOGY
Thermostat 2948 Western Thompson, WESTERN
Thermostat 3157 Caltherm thermostats CALTHERM
Thermostat (Hino) 2943 Wax Thermostats P Ltd, WAX or TRIBOLOGY
Turbocharger 4970 Turbo Energy Ltd., TEL
Valve Guide 1450 Engine Valves Ltd EVL


AL Warranty (Vehicles)
60
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Valve Guide 4689 Speed Valves Industries 4689
Valve Guide 4634 Sridhar Technocrafts 4634
Valve Guide 3611 Madhu Machine Tools 3611
Valve Guide 2293 Pearlite liners 2293
Valve Guide 3382 MASP Funktioning 3382
Valve inlet/exhaust 1913 Kar Mobiles Limited KVL
Valve Seat 2381 Perfect Alloy Comp. 2381
Valve Spring 2631 Stumpp Schuele Somappa GREEN
Valve Spring 4089 The Bombay Co.Ltd BROWN & WHITE BAND
Viscous Clutch 3030 Amalgamations Valeo Clutch Ltd Valeo
Viscous Fan Clutch 6483 Borgwarner
Viscous Damper 2168 Mechnaar Engg. Pvt.Ltd. M
Viscous Fan Clutch 6483 Borgwarner Cooling Systems India
P Ltd.
BW
Viscous Fan Clutch P105 Behr India Ltd Behr
Water Pump Seal 1507 Fenner India Ltd. Fenner
Water Pump Seal 1085 Automotive Industrial Seals (P) Ltd. AIS
AL Pump 5090 Alpump
Water Pump Seal 1014 AVON AVON
Air Cleaner 2041 Luman Auto Light (P) Ltd. LUMAN
Air Cleaner (1312) 2711 Southern Pressings P. Ltd SPTC
Air Compressor Hose 5984 Ranflex Braided Compressor Hose RANFLEX
Bush - FIP Supt. 1209 Bimetal Bearings Ltd BM
Bush - FIP/PS 1209 Bimetal Bearings Ltd BM
Cam Gear 5324 Elforge Ltd. EFL
Camshaft 1198 Bharat Forge Ltd. BFL
Con Rod 1198 Bharat Forge Ltd. Pune BFL
Crank Gear 5324 Elforge Ltd. EFL
Damper 3368 Hodek Engineering Works H
Drive Pulley 1077 Autolec Manufacturing &
Marketing Pvt. Ltd.
A
Exhaust Manifold 3231 Eltex Pvt. Ltd. ELTEX
Fan Hub 3368 Hodex Engineering Works H
FIP Gear 5324 Elforge Ltd. EFL
Idler Shaft 5324 Elforge Ltd EFL
Inter Bush 1209 Bimetal Bearings Ltd, BM
Inter Gear 5324 Elforge Ltd. EFL
Nozzle Clamp 5324 Elforge Ltd. EFL
Oil Cooler 2391 Poona Shims Pvt. Ltd. POSH


AL Warranty (Vehicles)
61
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Oil Pressure Switch 3235 MVD Auto Components FUSI
OP Driven Gear 5324 Elforge Ltd EFL
OP Gear 5324 Elforge Ltd EFL
PMP Pulley 1077 Autolec Manufacturing and
Marketing Pvt. Ltd.
A
Power Steering Gear 5324 Elforge Ltd. EFL
Pulley 2168 Mechnarr Engs. (P) Ltd. ME
Pulley Compressor 1077 Autolec manufacturing &
Marketing Pvt. Ltd.
A
Pulley Tensioner 1077 Autolec manufacturing &
Marketing Pvt. Ltd.
A
Radiator 6009 G S Radiators Ltd GS
Ring Gear 1734 India Piston Repco IPR
S. Shaft 5324 Elforge Ltd. EFL
Sender Unit 2372 Premier Instruments & Controls PRICOL
Thermostat 5192 Caltherm (P) Ltd. CAL
Timing Case Inner 1878 Jaya Hind Ind. Ltd J
Timing Case Outer 1878 Jaya Hind Ind. Ltd J
Water Pump 5090 AL Pump Pvt. Ltd. ALPUMP
DAT Tank 6921 Time Packaging TPL
Dearation Tank 5703 Milton Plastics MILTON
Deareation Tank 5098 Engine Tech. Systems (I) Pvt. Ltd. EnginTech
Exhaust Pipe 5959 RAS Metal Fabricators RAS
Turbocharger 4970 Turbo Energy TEL

CLUTCH
Clutch disc P095 Setco Automotive SETCO
Clutch Housing 1051 Ashok Iron Works AIW
Clutch Plate 1031 Amalgamation Repco Ltd, AMREP
Clutch Plate 2088 Mahindra & Mahindra Ltd, M & M
Clutch Plate 2435 Rane Brake Linings RBL
Clutch Plate 1305 Clutch Auto Limited CA
Clutch Spring 0678 Nagappa Springs (P) Ltd WHITE COLOUR
Clutch Spring 2631 Stumpp Schule Somappa Colour Code
Clutch Spring 4600 Machs Spring Pvt. Ltd. Colour Code
Cover Assembly 2435 Rane Brake Linings RBL
Clutch Withdrawal Bearing 4809 Swathantra Jain SWATHANTRA
Diaphragm Clutch Hindustan Composites HF
Wearing Plate 2435 Rane Brake Linings RBL


AL Warranty (Vehicles)
62
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Clutch Withdrawal Plate 4425 Janus Auto
Clutch 6422 Texpin Bearings Ltd. TEXPIN
Clutch Withdrawal Brg. 5177 RMP Bearing Ltd. RMP
Clutch Disc 4318 Setco SETCO
Clutch booster X006 Wabco Products WABCO
GEAR BOX
Gearbox Casing 1051 Ashok Iron Works AIW
Marine Gear Box 1580 Ghatge Patil Industries Ltd, GPI
Marine PTO 4217 Easun Machine Tool Name Plate
PTO Unit 1580 Ghatge Patil Industries Ltd, GPI
Speed Change Casing 1051 Ashok Iron Works AIW

PROPELLER SHAFT
Propeller Shaft 3773 GNA Udyog Ltd GNA
Propeller Shaft, UJ Cross 2088 Mahindra Sona Ltd, MSL
Propeller Shaft, UJ Cross 4981 Hindustan Hardy Spicer HHSL
Prop. Shaft T Series 3441 Spicer India Ltd (HHSL) spicer
CJ Brg. 9812 Hardy Spicer Hardy Spicer
Prop. Shaft T Series 3441 Spicer India Ltd (HHSL) spicer

AXLES
Axle Arm 1653 AM Forge Ind. Ltd. AMF
Axle Beam 1653 Amforge Industries Ltd. Amforge
Axle Casing 4003 Axles India Limited, AIL
Axle Casing 4018 Automotive Axles Limited. AAL
Axle Shaft 1616 Gurunanak Auto Enterprises GNA
Thrust Bearings FA90 6422 Texspin
Axle Shaft 2556 Shardlow India Ltd Shardlow
CWP 1195 Bharat Gear Ltd, BGL
CWP R149 / Q109 /SQR 109
/ C100
4018 Automotive Axles Limited. AAL
Oil Seal Rear Hub 5484 Hitech Arai Ltd HTA
Thrust bearing (FA90) 6422 Texspin Bearings Ltd., Texspin
Rear Axle Casing 4018 Automotive Axles Ltd AAL
Rear Wheel Bolt 6840 STL STL

BRAKE
Air Compressor, 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)


AL Warranty (Vehicles)
63
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Air Filter 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Air Hose Assembly 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Air Reservoir 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Brake Chamber 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Brake Chamber X006 Wabco Products Ltde WABCO
Brake Drum 1051 Ashok Iron Works AIW
Brake Drum 1137 Aqura AQ
Brake Drum 5200 CPC Ltd. CPC
Brake Drum 8412 Ennore Foundries EF
Brake Drum 4219 Eskayaar Industries E
Brake Drum 1580 Ghatge Patil Industries Ltd. 1580
Brake Drum 5655 Lamina Foundries Ltd LM
Brake Drum 6736 Mak Auto (P) Ltd. M
Brake Drum 3630 Mak Industries M
Brake Drum 5903 PSG & Sons Charities PSG
Brake Drum 0938 Rangamma Steels and Malleables 0938
Brake Drum 6812 RVS Industries (P) Ltd. RVS
Brake Drum 6835 Samir Castings (P) Ltd. SAM
Brake Drum 2679 Shivaji Iron Works SW
Brake Drum 6842 Sandfit Foundries P Ltd SP
Brake Drum 5655 Lamina Foundries LF
Brake Drum 2027 Vindya Vasini VV
Brake Drum Casting 8412 Ennore Foundries EF
Brake Drum Casting 1210 Binny Engineering Ltd. BEL
Brake Drum Casting 2747 Jaiswal Neco Auto Castings Ltd. JNL
Brake Drum Casting 1421 Sandfit Foundries SF
Brake Drum Casting 4648 Nelcast NC
Brake Drum Casting 0776 Autocast ACL
Brake Front 1223 Brakes India Ltd, BI Part No
Brake Frt LH/RH 4018 Automotive Axles Limited. AAL
Brake Lining 3607 Sundaram Brake Linings SB
Brake Rear 1223 Brakes India Ltd, BI Part No
Brake Rear LH/RH 4018 Automotive Axles Limited. AAL
Double Check Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Dual Brake Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Graduated Flick Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Hand Brake Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Low Pressure Warning 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)


AL Warranty (Vehicles)
64
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Switch
Pneumatic Wind off
connection
2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Pressure Regulator Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Slack Adjuster 2035 Haldex India Lted HALDEX
Slack Adjuster 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Slack Adjsuter 2035 Haldex Inds HALDEX
Slack Adjuster 2077 Madras Engg Inds MEI
Slack Adjuster 2733 ANG Auto (P) Ltd ANG
Stop Light Switch 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
System Protection valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)
Unloader Valve 2639 Sundaram Clayton Ltd CLAYTON(CD-TVS)

BEARINGS
Bearing 1041 Antifriction Bearing Corporation ABC
Bearing 2333 FAG Precision BearingsLimited NORMA
Bearing 1740 HMT Bearings Limited HMT
Bearing 0664 National Engineering Industries
Ltd
NBC
Bearing 2224 Needle Roller Bearing, NRB
Bearing 1064 SKF Bearing India Ltd. SKF
Bearing 3854 Tata Timken TIMKEN
Bearing 4505 Karnataka Ball Bearings JAY
Bearing P070 Orbit bearing P070
FASTENERS
Fasteners 3186 Dev Fasteners DEV
Fasteners 1609 G K W Limited GKW
Fasteners 0442 Gujarat Metal Form GML
Fasteners 2335 Precision Fasteners Ltd UNBRACO
Fasteners 4756 Right Tight Fastners RTF
Fasteners 2568 Simmonds Marshall SM
Fasteners 2640 Sundaram Fasteners Ltd TVS
Rear Wheel Bolt 6840 Sterling Tools Ltd STL
Wheel Bolt 2335 Precision Fasteners Ltd, UNBRACO
Wheel Bolt 2640 Sundaram Fasteners Ltd, TVS
Wheel Bolt 2703 Sterling Tools Limited STL
Wheel Bolt/Nut 0550 Kuduma Fasteners KFL
Wheel Cone 2150 Micro Turns



AL Warranty (Vehicles)
65
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
STEERING
Ball Joint 0749 QH Talbros QH TALBROS
Ball Joint 0817 Rane Madras (Mysore) RANE
Ball Joint LH / RH 5374 Elgi Auto Parts Ltd ELGI
Power Steering and steering
UJ
2430 TRW Steering Systems RANE
Power Steering assembly
X278
Hubei Forni HF
Power Steering Hydraulic
Pump
2907 Vickers Sperry of India Ltd, VICKERS
Steering Bevel Box 0207 APT Engineering APT
Steering 2429 Rane (Madras) Limited, RANE
Steering Pump 4529 Dynamatic Technologies P. Ltd. DOWTY
Steering Wheel 3211 Emdet Engineers EMDET
Steering Wheel 0293 Coolwels Automobile Engineers COOLWELS
Steering wheel 4869 Standard Auto Industries SAI
Steering Wheel 0293 Coolwels Automobile Engineers CAE
Steering Wheel Cover 2075 Mahindra Sona Ltd. MSL
Steering wheel for Power
Steering
1753 Industrial Rubber products IRP
Steering ZF 4992 ZF Steering Gear India Ltd. ZF India
Track Rod 5374 Elgi Auto Parts Ltd. ELGI
Wheel Assembly Steering 5850 Premium Moulding and Pressings PMP
Steering Column Assy 1616 GNA Udyog Ltd. GNA

SUSPENSION
Buffer 2929 Vapi Rubber Industrial VI
King Pin Bush 2433 Rapsri Engg. Industries R
Leaf Spring 1647 Jai Parabolic Springs Ltd JSPL
Leaf Spring 5798 Madras suspensions UIE
Levelling Valve X006 WABCO Wabco
Rr. Spg. Buffer 3105 Buyers Engineers BE
Shock Absorber 1455 Escorts Ltd. ESCORTS
Shock absorber 1551 Gabriel India Ltd. GABRIEL
Shock absorber 1679 Hydraulics Limited ARMSTRONG
Shock absorber 5970 Quantitech Inds KONI
Shock absorber 2164 Renowned Auto Products RAP
Silent Block Bush 3926 VIR Rubber Products VIR
Spring Eye Bush 0826 Patel Brass Works PBW
Spring Front 1086 Auto Pins India Ltd SIROCCO or SSL


AL Warranty (Vehicles)
66
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Spring Leaf 1855 Jamuna Auto Industries JAI
Spring Leaf 2792 Torsion Products Ltd TVS TORSION
Spring Rear, Spring Front 1715 India Leaf Spring Manufacturing
Co. Ltd.
ISCO or ILA
Spring Rear, Spring Front 1877 Jonas Woodhead and Sons (India)
Ltd
WOODHEAD
Springs 2631 Stump Scheuele Somappa GREEN COLOUR BAND
Thrust washer 2433 Rapsri Engg. Industries R
Air Bellows (12 M) 5970 Resistoflex Dynamics P Ltd CONTITECH
Front Spring Assy 1715 India Leaf Spring ICS
Front Spring Assy. 5572 Jai Parabolic Springs Ltd JPS
Rear Spring Assy 1715 India Leaf Spring ICS
Rear Spring Assy. 5572 Jai Parabolic Springs Ltd JPS
Stabilizer Bar 5195 Coventry Spring & Engg. CS
Air Duct Hose 3887 Samplastics SAM
Air Bellow 5970 Resisto Flex CONTITECH
Levelling Valve X006 Wabco Inds WABCO

FES & CHASSIS
Aren Control & Nylon Hose 3547 Lakshmi Industrial Plastics lakshmi
Arens Control 4857 Shah Udyog 4857
Cabin Rear Buffer 3105 Buyers Engineers BE
Control cable 4857 Shah Udyog 4857
Diesel Tank 2074 Madras Radiators andPressings MRP
Diesel Tank 4836 Vijay Associates VA
Diesle Tank 1451 Imperial Graphics Imperial
Fuel Tank 3037 Anupama Fabricators AF
Fuel Tank P083 Prabha Auto components Prabha
Fuel Tank 2127 JMC Industries JMA
Fuel Tank (3516) 5571 Jayalakshmi Auto Products
Fuel Tank Cap 6555 Auto Engineers (India) PAVANA
Fuel Tank 2074 Madras Radiator & Pressing Ltd. MRP
Fuel Tank 2488 Ragam Metal Products Pvt. Ltd. RMP
Fuel Tank 5950 Pallavi Metals (P) Ltd. PML
Fuel Tank 6025 Standard Metal Works SM
Fuel Tank 6703 Kailash Auto Builders Ltd. SEL
Fuel Tank 2127 JMC Industries, New Delhi
Fuel Tank 3516 5571 Jayalakshmi Auto Products, Hosur JAYA
FES 2074 Madras Radiators andPressings MRP


AL Warranty (Vehicles)
67
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
FES 3028 Autofab Pvt. Ltd. Autofab
FES 2328 Prabha Industries PI
FES 2488 Ragam Metal Products Ragam
FES 0617 Impipe India P. Ltd. IMPIPE
Rear Cab Mounting Rubber 1753 Industrial Rubber Products IRP
Rear Cab Mounting Rubber 1085 Automotive Industrial Seals AIS
Reflector 2032 Lumax Industries Ltd. LUMAX
Reflector RED 0586 Lumax Industries Ltd. LUMAX
Silencer 1451 Imperial Graphics IG
Silencer Flex Pipe 2991 Zaver Chand & Co., FLEXICAB
Silencer Muffler 6579 Diamond Bucket Industries Diamond Bucket
Muffler Assy 5558 ABM Tools ABM
Muffler Assy. 2621 Standard Structurals SS
Silencer Turbo 2621 Stnadard Structurals SS
Silencer Turbo 5558 ABM Tools ABM
Tyre Inflator Hose 1439 ELGI Equipments Ltd. ELGI
Wind Screen 0517 Indrad Auto Components Ltd INDRAD AUTO
Weather Strip 0202 Anand Nishikawa Co. Ltd.
Bracket Assy RR View 6439 We Two & Co.
Bracket Assy Wiper Motor 0517 Indrad Auto Components
Buzzer 1480 Electron India ELECTRON
Cab Lock 6872 Spot Electro Tech
Cab Lock Assy 1084 Automotive Ancillary AAS
Cab Lock Assy. 5220 Crystal cabs (P) Ltd. CCP
Cab Lifting Pump 5387 Deccan Hydraulics (P) Ltd.
Clamp Jack Stowage FT 4196 Balaa Works BW
Clamp Jack Stowage RR 4196 Balaa Works BW
Co-driver seat 1957 Krishna Fabrication Ltd. KFL
Driver Seat 6603 Ersleln Geniuen India
Col. Lower 6252 Supreme Industries Ltd. SIL
Control Rod Assy 1084 Automotive Ancillary AAS
Control Rod Assy 5220 Crystal cabs (P) Ltd. CCP
Cover Speedo 5377 Devi Polymers (P) Ltd. DPL
Cover Steering 5850 Premium Moulding & Pressings
Ltd
PMP
Door Latch 6004 Reinz Talbros Ltd. REINZ
Door Lock 6741 Monoclick Systems M
Door Lock 5696 Mullgaonkar Engg. Works MULGOANKAM


AL Warranty (Vehicles)
68
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Door Lock 6726 Metaloid Corporation METALOID
Driver Seat Krishna Fabrication Ltd. KUSHY
Driver Seat 5358 Foam Products Seat Division
Driver Seat 6603 Erste Ingenieure P Ltd Er
Fairing FT Bumper LH 6421 VIP Industries Ltd. VIP
Fairing FT Bumper RH 6421 VIP Industries Ltd. VIP
Fender Cargo Cab 6118 Sun Vaccum Formers (P) Ltd. SUN
Front Grill 6252 Supreme Industries Ltd. SIL
Gaiter Stg Column 1753 Industrial Rubber Products IRP
Glove Box Large 6252 Supreme Industries Ltd. SIL
Handle Cab Release 2125 Modern General Industry MGI
Handle W/S Wash 6118 Sun Vaccum Formers (P) Ltd. SUN
Hing - Glove Box LH 6439 We Two & Co. WTC
Hinge - Glove Box RH 6439 We Two & Co. WTC
Hook Assy - Cab lock 5220 Crystal cabs (P) Ltd. CCP
Hook Assy. - Cab lock 1084 Automotive Ancillary AAS
Instrument Panel 6066 Saks Ancillaries (P) Ltd. SAKS
Instrument Panel RH/LH 5377 Devi Polymers (P) Ltd. DPL
Insulator Assy - Rad supp. 1084 Automotive Ancillary AAS
LH door Regulator Assy 6004 Reinz Talbros Ltd. REINZ
Lock Assy 6004 Reinz Talbros Ltd. REINZ
Mirror LH 6439 We Two & Co. WTC
Mirror RH 6439 We Two & Co. WTC
Pad Torsion Bar Regulator
Assy
5856 Plastic Industries PI
Rear View Mirror 5098 Engine Tech. Systems Pvt. Ltd. Engine Tech
Regulator Assy - Cab lock 5037 Autarkey Auto Prods.(P) Ltd. A
Relay Head Light 5370 Fourth Generation Engg.(P) Ltd. FOURTH GEN
RH door 6004 Reinz Talbros Ltd. REINZ
Runner 6004 Reinz Talbros Ltd. REINZ
Scuff Plate Rear LH/RH 4313 Govel Plastics (P) Ltd. GP
Shroud - Steering 4313 Govel Plastics (P) Ltd. GP
Shroud Steering Column
Upper LH/RH
6252 Supreme Industries Ltd. SIL
Spring pedal Return Brake 5006 Accurate Spring Products ASP
Spring Pedal Return Clutch 5006 Accurate Spring Products
Stabiliser Bar 1086 Auto Pins (P) Ltd. SIRRACCO
Stack Pipe Assembly 6322 Universal Fibre Glass Ind. UFG
Striker Pin 6004 Reinz Talbros Ltd. REINZ


AL Warranty (Vehicles)
69
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Striker Pin 0485 Index Auto Components I
Striker Pin 6944 Universal Flexibles (P) Ltd UF
Torsion Bar RH/LH 1086 Auto Pins (P) Ltd. SIRRACCO
Torsion Bar RH/LH 5195 Coventry Spring & Engg. CS
Wheel Assy Steering 5850 Premium Moulding & Pressings
Ltd
PMP
Wind Screen 3367 Hindustan Safety Glass Works Ltd.
Wind Screen Glass 2192 Sekurit Saint - Gobain India Ltd. ATUL TUF
Window Winding
Mechanism
8603 Prince Metal Works PMW
Wiper Arm 5104 Bombay Commercial Syndicate BCS
Wiper Blade 5104 Bombay Commercial Syndicate BCS

ELECTRICALS
Accessory Kit 2026 Lucas TVS Ltd LUCAS TVS
Air Buzzer 2698 IQ Infotech Sticker with System
Alternator 2026 Lucas TVS Ltd LUCAS TVS
Alternator 4094 Best & Crompton Engineering Ltd. BEACON
Assy, of Air Horn 1439 ELGI Equipments Ltd ELGI
Assymetric Lamp 0585 Lumax Industries Limited LUMAX
Baffle Plate 1084 Automotive Ancillary Services AAS
Beeper 2698 System and Dimension System & Dimension
Beeper 4859 Sri Charan Enterprises Sri Charan
Beeper 1480 Electron India Ltd Electron
Beeper Unit 2040 Luxong Luxong
Buzzer 1480 Electron India Ltd, Electron
CNG DC Convertor 2054 Mekhale Electronics ME
Combination Switch 4714 Perfect Electric Concern Pvt. ZEUS
Combination Switch 2036 Brytax Auto BRYTEX
Combination Switch 2041 Luminous Autolite Pvt.Ltd LUMAN
Combination Switch 1075 Auto Electric Enterprises AEE
Combination Switch 0813 Rajan Auto Ancillaries RAJAN
Combination Switch 0962 Shutam Electric SHUTAM
Combination Switch 0369 Electron electricals Lakshmi
Dashboard gauge P063 Minda Stoneridge Minda
Dynamo (IE/ME) 2026 Lucas TVS Ltd LUCAS TVS
Electronic Flasher 4557 Textech Electronic Industry TEXTEK
Flasher 0813 Rajan Auto Ancillaries RAJAN
Flasher 2036 Brytax Auto BRYTEX


AL Warranty (Vehicles)
70
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Flasher Lamp 2036 Lumax Auto Pvt.Ltd LUMAX
Flasher Unit 1759 JMA Industries Ltd, HELLA
Flasher Unit 2032 Lumax Industries Ltd, LUMAX
Fuse Box 0369 Eltron Electricals lakshmi
Hazard Warning Switch 1759 JMA Industries Ltd, HELLA
Head Lamp 0585 Lumax Industries Limited LUMAX
Head Lamp 1759 JMA Industries Ltd, HELLA
Head lamp 2026 Lucas TVS Ltd LUCAS TVS
Head Lamp - Goods 1760 JMA Industries Ltd, HELLA INDIA
Head Lamp - Passenger 1760 JMA Industries Ltd, HELLA INDIA
Head Lamp assy 2698 System Dimensions Sticker with System
Head Lamp Assy. 3101 Batra Associates Ltd BATRA
Horn 24V 1883 Roots India Limited ROOTS
Horn 24V 4040 Padmini Engineering Pvt. Ltd PADMINI
Horn 1759 JMA Industries Ltd, HELLA
Horn 2026 Lucas TVS Ltd LUCAS TVS
Horn 4615 Munchur Industries Pvt. Ltd FER
Horns P037 Nikko Auto NIKKO
Horns 5727 MINDA MINDA
Horn 4589 Munchur Udyog, Mangalore MUNCHUR
Horn P037 NIKKO Auto NIKKO
Horn/Dipper Switch 1084 Automotive Ancillary Services AAS
Isolator Switch 2029 IGSA Switch IGSA
Junction Box 1075 Auto Electric Enterprises AEE
Low Pressure Indicator 2698 IQ Infotech Sticker with System
Low Pressure Indicator 4859 Sricharam Enterprises SRICHARAM
Low Pressure Indicator 1480 Electron India Ltd, ELECTRON
Low Pressure Warning
Lamp
0323 Devi Enterprises Devi
Pressure Transducer 2372 Premier Inustrument Control PIC
Rear Lamp 2032 Lumax Industries Ltd. LUMAX
Regulator (IE/ME) 2026 Lucas TVS Ltd LUCAS TVS
Reverse Light Switch 3256 Electromags ELECTROMAG
Side & Flasher lamp 1084 Automotive Ancillary Services AAS
Side Lamp 2032 Lumax Industries Ltd. LUMAX
Side Lamp 2036 Lumax Auto Pvt.Ltd. LUMAX
Side Lamp 1759 JMA Industries Ltd. HELLA
Solenoid Valve 6821 Rotex Technical Services P. Ltd. ROTED


AL Warranty (Vehicles)
71
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Solenoid Valve 1214 Blue Star PRECISION
Starter Motor 4094 Best & Crompton Engineering Ltd. BEACON
Starter Motor 2026 Lucas TVS Ltd LUCAS TVS
Starter Relay 2062 Tyco Tyco
Switch 0369 Eltron Electricals Lakshmi
Tail Lamp 2032 Lumax Industries Ltd. LUMAX
Tail Lamp 1759 JMA Industries HELLA
Tail Lamp 2041 Luminous Auto Light LUMEN
Warning Lamp 0323 Devi Industries 323
Wiper Arm Assy. 4078 Bombay Commercial Syndicate BCS
Wiper Motor 2026 Lucas TVS Ltd LUCAS TVS
Wiper Motor 4334 Prabha Engg. PRABHA
Wiper Motor (Ecomet) 0517 Mitsubha Sical L Ltd., Mitsuba
Wiper Motor Switch 4714 Perfect Electric Concern Pvt. ZEUS
Wiper Motor Switch 1075 Auto Electric Enterprises AEE
Wiper Switch
ON/OFF(12/24 Volt)
1158 PMP Auto Industries Ltd PMP
Wiring Assy - Ignition 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy - Rear lamp
connection.
6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Battery 6066 Saks Ancillaries (P) Ltd. SAKS
Wiring Assy Cab Catch 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Centre- 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Engine 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Ingnition
connection
6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Int Bunk Lamp 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy LH Instrument 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Main-RHD 12
V
6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Rear 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy RH Inst Panel 6066 Saks Ancillaries (P) Ltd SAKS
Wiring Assy Roof Marker 6066 Saks Ancillaries (P) Ltd SAKS

DASHBOARD INSTRUMENTS
Air Pressure gauge 1770 VDO I Ltd VDO
Air Pressure gauge 2372 Premier Instruments & Controls
Ltd,
PRICOL
Air Pressure gauge 4009 Autometers Ltd AUTOMETER


AL Warranty (Vehicles)
72
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Air Pressure gauge 2169 TAFE Accessories Ltd TAL
Ammeter 2169 TAFE Accessories Ltd TAL
Ampere meter 1770 VDO India VDO
Ampere meter 2372 Premier Instruments & Controls
Ltd.
PRICOL
Ampere meter 4009 Autometers Ltd. AUTOMETER
Electronic Hour Meter 5052 Ayyappa Agencies GIC
Flasher Switch 1084 Automotive Ancillary Services AAS
Fuel Tank Indicator 4009 Autometers Limited AUTOMETER
Fuel Tank Indicator 2013 Leo Machine Products LEO
Fuel gauge 2169 TAFE Accessories Ltd TAL
Gauges 2169 Tafe Access Ltd TAL
Gauges 6653 Indication Instruments Ltd VEETHREE
H.W. Switch 0369 Eltron Electricals lakshmi
Hazard Warning
Switch
0369 Eltron Electricals lakshmi
Ignition Starter switch 1770 International Instruments Limited YENKAY
Ignition Switch 4537 K.Lakshmanan KL Sticker
Ignition Switch 0813 Rajan Auto Ancillaries RAJAN
Ignition Switch 4714 Perfect Electric Concern Pvt. ZEUS
Ignition Switch 0369 Eltron Electricals LAKSHMI
Instrument Panel 0677 Phoenix Plasts Company PPC
Instrument Panel
Gauges
2169 TAFE Access Ltd. Chennai TAL
Low Air Pressure
switch
1770 International Instruments Ltd YENKAY
Oil Pressure gauge 1770 VDO India VDO
Oil Pressure Gauge 2372 Premier Instruments & Controls
Ltd,
PRICOL
Oil Pressure Gauge 4009 Autometers Ltd, AUTOMETER
Oil Pressure Gauge 2169 TAFE Accessories Ltd TAL
Oil Pressure switch 1770 VDO India VDO
Panel Light Switch 0369 Eltron Electricals Lakshmi
Piano Key Switch 1075 Auto Electric Enterprises AEE
Piano key switch 4714 Perfect Electric Concern Pvt. ZEUS
Piano switch 1770 VDO India VDO
Pilot Lamp and Holder 1480 Electron India Ltd
Pull & Push Switch 1158 PMP Auto Industries Ltd PMP
Pull Push Switch 0813 Rajan Auto Ancillaries RAJAN


AL Warranty (Vehicles)
73
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Pull Push Switch 4537 K.Lakshmanan KL Sticker
Pull Push Switch 2036 Brytax Auto BRYTEX
Push Switch 4864 Switch Auto 4864
Push switch(Starter) 2026 Lucas TVS Ltd LUCAS TVS
RPM Cable 1770 VDO India VDO
RPM Cable 2372 Premier Instruments & Controls
Ltd
PRICOL
RPM Cable 4009 Autometers Ltd AUTOMETER
RPM Indicator & Bulb 1770 VDO India VDO
RPM Indicator & Bulb 2372 Premier Instruments & Controls
Ltd
PRICOL
RPM Indicator & Bulb 4009 Autometers Ltd AUTOMETER
Speedo cable 4009 Autometers Ltd AUTOMETER
Speedo cable 2372 Premier Instruments & Controls
Ltd
PRICOL
Speedo cable 1770 VDO India VDO
Speedo cable (Lynx) 6011 Remsons Auto Industries Remson
Speedometer 1770 VDO India VDO
Speedometer 2372 Premier Instruments & Controls
Ltd
PRICOL
Speedometer 4009 Autometers Ltd AUTOMETER
Speedometer 1770 VDO India Limited VDO
Speedometer 2169 TAFE Accessories Ltd., TAL
Starter Push Switch 2036 Brytax Auto BRYTEX
Starter Push Switch 3547 Lakshmi Industrial Plastics LIP
Starter Switch 0369 Eltron Electricals Lakshmi
Switch WS Washer 0517 Indrad Auto Components IndRad Auto
Temperature gauge 2169 TAFE Accessories Ltd TAL
Tail Lamp Switch 1759 JMA Industries Ltd, HELLA
Temp. Sensor 2372 Premier Instruments & Controls
Ltd
PRICOL
Temp. Sensor 2169 TAFE Accessories Ltd TAL
Temp. Sensor 4009 Autometers Ltd AUTOMETER
Temperature Switch 3902 RICO RICO
Toggle Type Switch 4428 Essen Engg. Company ESSEN
Water temp.gauge 1770 VDO India VDO
Wiper motor switch 1770 VDO India VDO
Bush Self Cancellation 4714 Perfect Electric Concern (P) Ltd. ZEUS
Combination Switch 2041 Luman Auto Light (P) Ltd. LUMAN


AL Warranty (Vehicles)
74
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Combination Switch 0962 Shutham India Shutham
Courtesy Lamp 2032 Lumax Industries Ltd. LUMAX
Flasher Unit 2041 Luman Auto Light (P) Ltd. LUMAN
Front Direction
Indicator &Assy
LH/RH
2041 Luman Auto Light (P) Ltd. LUMAN
Front Directional
Indicator
2032 Lumax Industries Ltd. LUMAX
Fuel Guage 4714 Perfect Electric Concern (P) Ltd. ZEUS
Fuse Box 4714 Perfect Electric Concern (P) Ltd. ZEUS
Hazard Warning
Switch
2036 Brytax Auto Ind. Ltd. BrytaX
Hazard Warning
Switch
2041 Luman Auto Light (P) Ltd. LUMAN
Head Lamp 2032 Lumax Industries Ltd. LUMAX
Head Lamp 2041 Luman Auto Light (P) Ltd. LUMAN
Head Lamp 5370 Fourth Generation Fourthgen
Head Lamp Relay 2036 Brytax Auto Ind. Ltd. BrytaX
HW Switch 4714 Perfect Electric Concern (P) Ltd. ZEUS
Ignition Switch 2041 Luman Auto Light (P) Ltd. LUMAN
Interior Lamp Assy 2032 Lumax Industries Ltd. LUMAX
Lamp Assy Roof
Marker
2032 Lumax Industries Ltd. LUMAX
Lamp Assy Roof
Marker
2041 Luman Auto Light (P) Ltd. LUMAN
Lamp Assy Side Flasher 2032 Lumax Industries Ltd. LUMAX
Lamp Assy Side
Marker
2041 Luman Auto Light (P) Ltd. LUMAN
Micro Switch
(Hightemp)
1917 Kaycee Industries Ltd KAYCEE
Oil Pressure Gauge 4714 Perfect Electric Concern (P) Ltd. ZEUS
Oil Pressure Gauge 6653 Indication Instruments Ltd VEETHREE
Pressure Transducer 4714 Perfect Electric Concern (P) Ltd. ZEUS
Rear Lamp Assy. 2041 Luman Auto Light (P) Ltd. LUMAN
Relay Head Light 2041 Luman Auto Light (P) Ltd. LUMAN
Relay starter 2026 Lucas Indian Services LIS
Reverse Light Switch 3235 MVD Auto Components FUSI
Sender Unit 4714 Perfect Electric Concern (P) Ltd. ZEUS
Sensor INT Gauge 4714 Perfect Electric Concern (P) Ltd. ZEUS


AL Warranty (Vehicles)
75
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
Side & Tail Lamp
Switch
2036 Brytax Auto Ind. Ltd BrytaX
Switch 2041 Luman Auto Light (P) Ltd. LUMAN
Switch Assy 2026 Lucas Indian Services LIS
Switch Assy Ignition 4714 Perfect Electric Concern (P) Ltd. ZEUS
Switch Assy Steering
Horn
4714 Perfect Electric Concern (P) Ltd. ZEUS
Switch Bulb Test 4714 Perfect Electric Concern (P) Ltd. ZEUS
Switch Cab Latch 4714 Perfect Electric Concern (P) Ltd. ZEUS
Switch Cab Latch 2041 Luman Auto Light (P) Ltd. LUMAN
Tail Lamp 2032 Lumax Industries Ltd. LUMAX
Warning Lamp 5017 Accu Spark Engineers A
Wiper Motor 0517 Indrad Auto Components MITUSUBA
Wiper Motor 4334 Prabha Industries PRABHA
Wiper Switch 2041 Luman Auto Light (P) Ltd. LUMAN
WS Washer Unit 24V 0517 Indrad Auto Components IndRad Auto

BATTERY
Battery 1032 Amco Batteries Limited AMCO
Battery 1297 Chloride India Limited EXIDE
Battery 4921 UB MEC Batteries Ltd MEC
Battery 2305 Amara Raja Batteries Ltd AMARAN
Battery (Goods) 2613 Standard Batteries STANDARD SF
Battery - 12V 2230 Tudor India Ltd. Prestolite

WHEELS & TYRE
Tyre 1044 Apollo Tyres Ltd APOLLO
Tyre 1280 Ceat Tyre of India Ltd CEAT
Tyre 1388 Dunlop India Ltd, DUNLOP
Tyre 1593 Goodyear India Limited, GOODYEAR
Tyre 1758 J.K. Industries, JK
Tyre 2076 Madras Rubber Factory MRF
Tyre 8720 Modi Rubber Limited, MODI
Tyre 2346 Premier Tyres Limited, PREMIER
Tyre 3941 Vikrant Tyres, VIKRANT
Tyres 1215 Bombay Tyres International MODISTONE
Wheel disc 2949 Wheels India Limited, WIL
Wheel disc 4208 Kalyani Lammerg KLL



AL Warranty (Vehicles)
76
Part / Unit Supplied
Supplier
Code
Supplier Name Identification
TIPPING UNIT
Tipping gear 0473 Dantel Edbro fitment of PL
Haulwell
Dantel
Tipping gear 2869 Usha Telehoist Ltd., UT
Tipping gear WIPRO WIPRO
Tipping gear P004 Hyva HYVA
Tipping Hyd pump P119 Inter Pump Hydraulics India Pvt
Ltd
PZB
ACCESSORIES
Hydraulic Jacks 1769 International Industries Pvt. Ltd INTERNATIONAL
Sea Water Pump 4288 Stork Pumps India Ltd. STORK
Seawater Pump 2944 Water Supply Specialities WASP




AL Warranty (Vehicles)
77
24 TIME LIMIT FOR SUBMISSION OF CLAIMS

Immediately upon completion of repairs, the dealer shall complete the relevant
Warranty details and submit the same online.

The completed claim correct in all respects must be submitted within 15 days from the
date of completion of repairs. Any claim accepted beyond 15 days from the date of
completion of repairs is liable for penalty at the following rates:
15 - 30 days from date of completion .. 25%
30 60 days from date of completion .. 50%
More than 60 days from date of completion.. 100%
AL shall provide a facility to dealers to view the status of claims online.



AL Warranty (Vehicles)
78
24. COMPLETION OF WARRANTY CLAIM - MAIN/ANCILLARY
Warranty claims have to be submitted online by Dealers and the fields to be filled in
are listed below:

Sl Field Description Filling Requirement Field
Width
Remarks
1 Dealer Code Mandatory 4 Servicing Dealer Code
2 Fin Year Mandatory 1 Financial Year
3 Claim Type Mandatory 1 Valid claim types are
A,B,C,D,F,O,P,L,M,N or K
4 Claim Sl No Mandatory 4 Serial Number
5 Claim Date Mandatory 11 DD-MMM-YYYY
6 Customer Type Mandatory 2 01-Private; 02-STU; 03-Project;
04-Dealer; 3-PEM
7 SE Code Mandatory for Float
Claims
4 SE code against which the
float part belongs
8 Selling Dealer Code Mandatory 4 Selling dealer code
9 Supplier Code Mandatory for Ancillary
claims
4 Supplier code
10 Chassis Number Mandatory 9 The field is not mandatory for
Engine claims
11 Engine Number Mandatory 9 Field width can be 10 in case
of Industrial / Marine engines
12 Regn Number Not mandatory Max allowed field width is 15
13 Complaint Code Mandatory 4
14 Fault Code Mandatory 2
15 Appl Code Mandatory 1 Valid codes are
A,B,C,D,E,F,G,H,I,J,K,L,M,P,S


AL Warranty (Vehicles)
79
16 Operating Condition Mandatory 1 Valid codes are 1,2,3,4,5,6,7
17 Load Type Mandatory 1 (P or T) The field is not
mandatory for Engine claims
18 Load Carried Mandatory 2 Tons in case of Goods and
No. of passengers in case of
Pass.
The field is not mandatory for
Engine claims
19 Settle Mode Mandatory 1 Cash or Parts
20 Date Sold Mandatory 11 DD-MMM-YYYY
21 Date Commissioned Mandatory 11 DD-MMM-YYYY
22 Date Failed Mandatory 11 DD-MMM-YYYY
23 Job Card No. Mandatory 15
24 Job Card Date Mandatory 11 DD-MMM-YYYY
25 Job Compl Date Mandatory 11 DD-MMM-YYYY
26 KM / Hrs per day Mandatory 3
27 KMs / Hrs Run Mandatory 6
28 KMs / Hrs Flag Mandatory 1 K or H
29 RECEIVED_FAILED_PART
S_ALONE
Mandatory 1 Y or N
30 Goodwill Flag Mandatory 1 Y or N
31 Goodwill Amount Non Mandatory (To be
used only for Goodwill
Claims where
expenditure is shared)
11 If amount is entered this will
be taken as the Claim payable
/ expenditure amount
32 Total Claimed Value Mandatory 11
33 Total Labour Value
Claimed
Mandatory 11
34 Total Parts Value Claimed Mandatory 11


AL Warranty (Vehicles)
80
35 Cause of Failure Mandatory 55
36 Investigation Findings Mandatory 55
37 Action Taken Mandatory 55
38 DEFECTIVE_PARTS_SENT
_TO
Not Mandatory for pure
labour
E1 - Ennore, H1 - Hosur 1, H2
- Hosur 2
39 Unit Sl No Mandatory for
Complaint codes 25, 26,
28 35, 42, 45, 47, 48 & 53

40 Complaint_Reported Mandatory 55 Complaint as reported by
Customer
41 From Location Mandatory if KMs one
way is filled
50 From location in case the
vehicle is attended at site
42 To Location Mandatory if KMs one
way is filled
50 To location in case the vehicle
is attended at site
43 KMs one way Not Mandatory 3 Distance one way
44 No. of trips Mandatory if KMs one
way is filled
1 No of trips made to the
location
45 Service Jeep used Mandatory if KMs one
way is filled
1 Y if mobile service jeep is
used, else N
46 Service Tax claimed Mandatory No
47 Presale Warranty Mandatory 1 Y or N


1Dealer Code Mandatory 4
2Fin Year Mandatory 1
3Claim Type Mandatory 1
4Claim Sl No Mandatory 4
5FAILED PART NUMBER Mandatory AL Part Number (Z999999X
in case of where AL does not


AL Warranty (Vehicles)
81
service failed part numbers.
The last character X can be 1
to 9)
6REPLACED PART
NUMBER
Mandatory AL Part Number (A999999X
in case of where AL does not
service replaced part numbers
or where the part is locally
procured. The last character
X can be 1 to 9)
7QUANTITY Mandatory
8RATE CLAIMED Mandatory
9AL SPARE PART INVNO Mandatory Bill number in case of local
purchase
10AL SPARE PART INVDT Mandatory DD-MMM-YYYY
11Part Description Mandatory for Z99
Failed Part number


1Dealer Code Mandatory 4
2Fin Year Mandatory 1
3Claim Type Mandatory 1
4Claim Sl No Mandatory 4
5REPAIR OPERATION
CODE
Mandatory 6
6LABOUR CLAIMED Mandatory
7REPAIR DESCRIPTION Mandatory for Misc
Codes (TR001A)





AL Warranty (Vehicles)
82
The claim has to be submitted to AL in Comma Separated Value (.csv) format and the
serial order of the fields given above should be maintained. Any number of claims can
be included in one file.

The Header file should contain 47 fields, Parts file 11 fields and Labour file 7 fields.

Every claim will have a minimum of 2 files. In case of Pure labour claims, there should
be 2 files viz., Header and Labour. In case of claims involving parts replacement, there
should be 3 files Header file, Parts file and Labour file.

The files naming should follow the logic given below

First character should be W
Next four characters should be dealer code
Sixth character should be H for header file, P for Parts line and L for labour
line
Next six characters will be control number. This number should be same for all
the three files.
Name of the file once loaded cannot be used again.


Selling Dealer:
Give the 4-character numeric code of the dealer who sold the vehicle. For direct sale
obtain code from AL Regional office.



AL Warranty (Vehicles)
83
Servicing Dealer Code:
The 4-character numeric code of the dealer who rendered the warranty attention.

Year Code:
For the year 2008 - 09, fill in 8 as the year code. Use the same logic for subsequent
years.

Claim Type:
Choose the relevant claim type, viz.,
O - Main Claim - AL material (+ Labour)
A - Spare Parts - Ancillary material (+ Labour)
B - Campaign - Ancillary material (+ Labour)
C - Ancillary Claim - Material (+ Labour)
D - Float - Ancillary material (+ Labour)
F - Float - AL material (+ Labour)
N - Campaign - AL Material (+ Labour)
P - Campaign - Dealer Material (+ Labour)
S - Spare Parts (+ Labour)
M - Main Claim Pure Labour
L - Ancillary Claim Pure Labour


AL Warranty (Vehicles)
84
K - Campaign Claim Pure Labour

Claim Sl. No.
Give 4-digit running claim serial number. Start with 0001 for each financial year and do
not repeat the same number within a financial year.

Claim Date:
The date on which the claim is prepared. For example, 5
th
July 2005 should be filled as
05-Jul-05.


Chassis Number:
The chassis number as punched on the identification plate.

Engine Number:
The engine number as punched on the chassis identification plate.

Unit Serial Number:
The serial number as punched on the corresponding failed unit.



AL Warranty (Vehicles)
85

Complaint Code:
The 4-character complaint code relevant to the root cause of failure alone. This is a very
vital information and utmost care has to be exercised in filling the correct complaint
code.
Every failure will have to be attributed to the root cause and all replaced components
have to be covered in one claim. In the event of replacement of AL made as well as
ancillary supplies becoming necessary, all the components have to be included in one
claim and the claim type shall be chosen depending on the component that is assessed to
have been the root cause of the failure.
The code A0 (General) the 3
rd
and 4
th
characters in the complaint code may be used
only in the extreme case where a suitable code is not available. .
The code 72A0 may be used only in case of scheduled services carried out under a
maintenance contract. For Breakdown failures, the relevant complaint code has to be
used.
Fault Code:
The 2-character fault code. This again is a vital information and requires utmost care in
completion.

The fault codes ZA to ZL, YA to YL, XA to XL, WA to WL and VA to VL (60 codes) may
be used only to denote the specific schedule service under a maintenance contract. The
fault code EC has to be used only for Ecomet models where the wear and tear


AL Warranty (Vehicles)
86
components are replaced within the purview of the service. For breakdown failures,
relevant fault codes has to be used.

Date of Sale:
Fill the date from the sale record or invoice produced by customer.

Date of Comm:
The date of registration as appearing in the RC Book is the date of commissioning. For
off-highway vehicles, write the date based on the vehicle log maintained by customer.

Regn no:
The Vehicle Registration Number as appearing in the RC Book.

Date of Failure:
The date of failure based on information provided by the customer.
KMs/Hrs per day:
Fill in the figures elicited from customer and ensure that this is a fair indication for the
type of operation.

KMs / HRs flag
Write K to denote KMs or H to denote Hours


AL Warranty (Vehicles)
87

KMs/Hrs run:
Fill in the relevant figure and ensure that this is a fair indication for the period the
vehicle has been in operation for the type of operation. If the meter is non-functional,
make a reasonable estimate of the KM/hours run and do not merely mention Meter non-
functional, etc.

Supplier Make/Code for complaint causing failure:
Write the name of the supplier and the supplier code of the component whose failure is
the root cause of the complaint.


Customer Type:
Fill in the corresponding numeric code by referring to the legend at the bottom of the
claim, viz.,
01 - Private
02 - STU
03 - Project

Application:
Fill in the relevant alpha code from the list below


AL Warranty (Vehicles)
88
A - Passenger
B - Goods Haulage
C - Tipper
D - Tractor
E - Tanker
F - Container
G - Rig
M - Others

Operating Condition:
Fill in the relevant numeric code from the list below
1 - City
2 - Mofussil
3 - Project
4 - Ghat
7 - Others
Received Failed Parts alone from customer:
Y if the failed part was brought loose by the customer otherwise N.
Job Card No.:
The job Card number .


AL Warranty (Vehicles)
89
Job Card Date:
The Job Card date on which it was opened.
Date of completion of job:
The date on which the vehicle was made ready after warranty attention, i.e., the date on
which the Job Card was closed.
Failed Part Number:
The AL part number of the failed item.
In case an item is not serviced by AL (e.g UT) the part number should be filled as Z 99
999 99.
Replaced Part Number:
The AL part number of the Leypart used for replacement.
If a locally purchased part is used for replacement then the part number should be filled
as A 99 999 99. In case of an item not serviced by AL, the part number should be filled as
Z 99 999 99.
Quantity:
The numbers off/set of replaced part. Where a part out of a set is used for replacement,
denote the actual number used.
AL Spare Parts Inv Ref/Dt:
Fill in the AL Invoice number under which the replaced component was procured. If a
locally purchased part is used, fill the local suppliers invoice number; the invoice
document should be made available during audit by AL.



AL Warranty (Vehicles)
90
Amount Claimed:
The value of components replaced at the retail price

Cause of Failure:
Write , cause of failure as analysed,
Investigation Findings
Symptoms noticed, analysis carried out and resultant damage

Dealer shall prepare a report on the failure. Failure analysis reports, MICO test reports
(where required) and sketches / photographs should be made available to the ALSE.
Action Taken
How the complaint was resolved.
Complaint Reported
Failure as reported by customer
Repair Operation code:
The relevant operation code from these listed in Section 29 and 30 Repair Operation
Time Schedule of this manual.
If the Labour actual claim relates to a job done outside the workshop, the bills of the
service provider have to be made available to AL during audit.
Repair Description
Where code starting with MC is used, provide description of the job carried out. Any
other special codes specified by AL the nature of job has to be mentioned.


AL Warranty (Vehicles)
91
Labour Value:
The product of the Total Time in Manhours and the approved hourly manhour rate.


AL Warranty (Vehicles)
92
26. PRODUCT COMPLAINT CODE
CODE PRODUCT COMPLAINT
01 CRANKCASE
01A0 GENERAL
01B1 BLOCK CASTING DEFECT-
BLOWHOLE/CRACK BELOW SWJ
AREA
01B2 BLOCK CASTING DEF-
BLOWHOLE/CRAK BETN
SWJ&REAR COVR
01B3 BLOCK CASTING DEF.-BLOWHOLE
ON SWJ OPNG.& BETN. SWJ
01B4 BLOCK CASTING DEFECT-
BLOWHOLE/CRACK BELOW FIP
MTG.
01B5 BLOCK CASTING DEF-
BLOWHOL/CRAK CONNTG OIL
GLRY&SWJ
01B6 BLOCK CASTING DEFECT-
BLOWHOLE/CRACK AT TAPPET
BORE
01B7 BLOCK CASTING DEF-
BLOWHOLE/CRACK@TAPPET
COVER AREA
01B8 BLOCK CASTING DEFECT -
BLOCKAGE IN WATER PASSAGE
01B9 BLOCK MACHINING DEFECT
01C3 BLOCK SURFACE CRACK
01D0 CYLINDER PARENT BORE CRACK
01D1 CYLINDER PARENT BORE
DISTORTION
01D2 MAIN PARENT BORE CRACK
01D4 CRACKS OTHER AREAS
01D5 BLOCK CRACK AT WATER JACKET
WELCH PLUG AREA
01D6 BLOCK CRACK AT ENGINE
MOUNTING AREA
01E0 CYLINDER LINER CRACK AT
COLLAR AREA
01E1 CYL. LINER CRACK
CIRCUMFERENTIAL - MIDDLE OF
CODE PRODUCT COMPLAINT
LINER
01E2 CYLINDER LINER CRACK
VERTICAL
01E3 CYLINDER LINER FLAME
ARRESTER
01E4 CYLINDER LINER OTHER
COMPLAINTS
01F0 CAMSHAFT JOURNALS
01F1 CAMSHAFT LOBE
01F2 CAMSHAFT BUSHES
01F3 CAMSHAFT BUSH PARENT BORE
01F4 CAMSHAFT TIMING GEAR
01F5 CAMSHAFT THRUST
PLATE/WASHER
01F6 CAMSHAFT GEAR MOUNTING SET
SCREW
01F7 CAMSHAFT GEAR MOUNTING KEY
01F8 CAMSHAFT SHIMS
01F9 CAMSHAFT REAR END PLATE/'O'
RING
01G0 IDLER GEAR
01G1 IDLER GEAR BOLT/NUT/SPLIT PIN
01G2 IDLER GEAR SPINDLE
01G3 IDLER GEAR BUSH
01G4 IDLER GEAR THRUST
WASHER/PLATE
01G5 ACCESSORY DRIVE GEAR (POWER
STEERING)
01G6 ACCESSORY DRIVE GEAR BUSH
FRONT
01G7 ACCESSORY DRIVE GEAR BUSH
REAR
01G8 IDLER GEAR SPINDLE MOUNTING
FASTENERS
01H0 PUSH ROD
01H1 TAPPET
01I0 MAIN BEARING
01I1 MAIN BEARING CAP
01I2 MAIN BEARING CAP BOLT
01I3 MAIN BEARING CAP BOLT AREA
IN CRANKCASE


AL Warranty (Vehicles)
93
CODE PRODUCT COMPLAINT
01J0 OIL RELIEF VALVE
01K0 TIMING BACK PLATE
01K1 TIMING CASE (STANDARD)/FRONT
COVER
01K2 TIMING CASE OIL SEAL / GASKET
01K3 TIMING CASE OIL SUPPLY NOZZLE
01K4 FIP GEAR
01K5 FIP GEAR BUSH
01K6 FIP GEAR SHIM
01K7 TIMING CASE SUITABLE FOR
POWER STEERING
01K8 FIP FRONT SUPPORT BRG /
SUPPORT BRKT
01K9 TIMING CASE GASKETS
01L0 STUD STRIPPING ON CRANKCASE
01M0 STUD BREAKAGE BLOCK END
01M1 STUD BREAKAGE NUT END
01M2 CYLINDER HEAD BOLTS
01N0 WATER DRAIN PLUG
01P0 SIDE WATER RAIL
01P1 SIDE WATER RAIL DEFLECTOR
01P2 CRANKCASE FRONT COVER
01P3 CRANKCASE REAR COVER
01P4 CRANKCASE WELCH
PLUG/CLOSING BALLS
01P5 CRANKCASE SIDE COVER
01Q1 ENGINE FAILURES DUE TO
FOREIGN MATERIAL
01R0 CRANK CASE GASKETS/SEALS.
01R1 CRANKCASE 'O' RINGS
01R2 CRANKCASE SIDE COVER GASKET
01S0 ENGINE BREATHER CUM OIL
SEPARATOR
01T1 ALTERNATOR MOUNTING
BRACKET
01T2 ALTERNATOR ADJUSTING LINK
02 CYLINDER HEAD
02A0 GENERAL
02B1 CYL HEAD CASTING DEFECT
02B2 CYL HEAD MACHINING DEFECT
CODE PRODUCT COMPLAINT
02B3 CYL HEAD CORE PLUG/ WELCH
PLUG
02C0 CYL HEAD CRACK AT VALVE
SEAT/INJ.HOLE
02C1 CYL HEAD ANGULAR OIL HOLE
CRACK
02C2 CYL.HEAD SURFACE CRACKS
02C3 CYL.HEAD CRACK OTHER AREAS
02D0 VALVE FAILURE AT STEM
02D1 VALVE FAILURE AT HEAD/FACE
02D2 VALVE FAILURE AT RADIUS
02D3 VALVE OTHER FAILURES
02E0 VALVE SEAT
02E1 VALVE GUIDE
02E2 VALVE COLLAR
02E3 VALVE SPILT CONES
02E4 VALVE SPRINGS
02E5 VALVE CAP
02E6 VALVE STEM SEAL
02E7 VALVE SPRING SEAT
BOTTOM/ABUTMENT WASHER
02F0 ROCKER SHAFT
02F1 ROCKER BRACKET
02F2 ROCKER ARM
02F3 ROCKER BUSH
02F4 BALL END
02G0 VALVE COVER
02G1 CYLINDER HEAD COVER
02G2 OIL FILLER CAP
02G3 CYLINDER HEAD COVER GASKET
02H0 HEAD GASKET BLOWING FROM
CULOT TO RUBBER RINGS
02H1 HEAD GASKET BLOWING
BETWEEN CYLINDERS
02H2 HEAD GASKET BLOWING AT SIDE
ENDS
02H3 HEAD GASKET BLOWING AT
OTHER AREAS
02I0 INJECTOR SLEEVES
02I1 INJECTOR COOLING JET SLEEVE


AL Warranty (Vehicles)
94
CODE PRODUCT COMPLAINT
02J0 VALVE LEAK
02K0 INLET MANIFOLD
02K1 INLET MANIFOLD ELBOW
02K2 INLET MANIFOLD MOUNTING
FASTENERS
02K3 EXHAUST MANIFOLD MOUNTING
FASTENERS
02K4 EXHAUST ELBOW/DISTANCE PIECE
02L0 EXHAUST MANIFOLD
02M0 GASKETS/ 'O' RINGS
02M1 WELCH PLUG
03 FLYWHEEL AND HOUSING
03A0 GENERAL
03B0 FLYWHEEL HOUSING
03C0 FLYWHEEL
03C1 FLYWHEEL MOUNTING BOLTS
03C2 FLYWHEEL TIMING MARK
03C3 FLYWHEEL DRIVING PEG
03D0 FLYWHEEL FACE PLATE
03E0 ADAPTOR
03E1 CRANKSHAFT ADAPTOR BOLTS
03F0 FLYWHEEL SPIGOT BEARING
03F1 HSG - FLYWHEEL SPIGOT BRG
03G0 RING GEAR
04 CRANKSHAFT
04A0 GENERAL
04B0 CRANKSHAFT WITH FLANGE (FOR
SPLIT TYPE OIL SEAL)
04B1 CRANKSHAFT -REGULAR 3 PIECE
STANDARD
04B2 UNDERSIZE CRANKSHAFT-
REGULAR
3PIECE(RECONDITIONED)
04C0 CRANKSHAFT GEAR
04C1 CRANKSHAFT THRUST WASHER
04C2 GEAR OIL PUMP DRIVE ON
CRANKSHAFT
04C3 KEY - CRANKSHAFT OIL PUMP
DRIVE GEAR
04D0 DAMPER PULLEY
CODE PRODUCT COMPLAINT
04D1 VISCOUS DAMPER
04D2 KEY FOR DAMPER/CRANKSHAFT
PULLEY
04D3 MOUNTING BOLTS FOR VISCOUS
DAMPER
04D4 DAMPER/CRANKSHAFT PULLEY
FASTENING BOLT/NUT
04E0 OIL SEAL SPLIT TYPE
04E1 OIL SEAL FULL CIRCLE
04E2 OIL SEAL CARRIER
04E3 SLEEVE FOR OIL SEAL ON
CRANKSHAFT
04F3 OIL PLUG ON CRANK SHAFT
IVECO
05 PISTON AND CONNECTING ROD
05A0 GENERAL
05B4 PISTON
05B5 PISTON COOLING NOZZLES
05C4 RINGS
05D0 GUDGEON PIN
05D1 CIRCLIP
05E0 CONNECTING ROD BOLT
05E1 CONNECTING ROD NUT
05E2 SPLITPIN-CONNECTING ROD NUT
05F0 CON ROD BREAKAGE AT I
SECTION
05F1 CON ROD BREAKAGE THROUGH
RIFLE HOLE
05F2 CON ROD BREAKAGE ACROSS
BOLT HEAD SEATING
05F3 CON ROD OTHER FAILURES
05F4 CON ROD SERRATION
05F5 CONNECTING ROD SMALL END
BREAKAGE
05G0 CONNECTING ROD BEARING
05H0 CONNECTING ROD BUSH
06 WATER PUMP
06A0 GENERAL
06B0 THERMOSTAT HOUSING
06B1 THERMOSTAT HOUSING 'O' RING


AL Warranty (Vehicles)
95
CODE PRODUCT COMPLAINT
06C0 THERMOSTAT
06D0 IMPELLER
06E0 INSERT
06F0 WATER PUMP SEAL
06G0 WATER PUMP SHAFT
06H2 WATER PUMP SEALED BEARING
06H3 WATER PUMP TAPERED ROLLER
BEARING
06I0 IMPELLER CASING
06I1 LEAK @ JOINTS-W/P AREA(EXCL.
LEAK FROM W/P ITSELF)
06J0 PULLEY HUB
06J1 PULLEY FAN HUB SPACER
06K0 PULLEY
06L0 FAN
06L1 FAN CLUTCH ASSY - VISCOUS
06M0 FAN BELT
06N0 IDLER PULLEY
06N1 IDLER PULLEY BEARING
06N2 IDLER PULLEY MOUNTING
BRACKET
06N3 IDLER PULLEY MOUNTING
BRACKET FASTENERS
06N4 AUTO BELT TENSIONER
06P1 REMOTE FAN DRIVE BEARING
06P2 RFD FAN BELT-CRANKSHAFT TO
IDLER
06P3 REMOTE FAN IDLER BEARING
06P4 RFD FAN BELT-IDLER TO FAN
07 FUEL PUMP AND INJECTORS -
INLINE VERSION
07A0 GENERAL
07B0 BACK LEAK
07B1 CALIBRATION ERROR /EXCESS
FUEL CONS. /POOR PICK UP
07C0 FUEL PUMP FLYWHEEL
07C1 FUEL PUMP TIMING
07C2 FUEL PUMP TIMER
07C3 FUEL PUMP TIMER BOLTS
07C4 FIP MOUNTING BRACKET
CODE PRODUCT COMPLAINT
07C5 TIMER OIL SEAL
07C6 SLEEVE FOR TIMER OIL SEAL
07C7 TIMER DRAIN HOSE
07C8 TIMER DRAIN HOSE
ADAPTER/CLIPS
07C9 TIMER HOUSING
07D1 FUEL PIPES - FEED PUMP INLET
07D2 FUEL PIPES - FEED PUMP TO FILTER
07D3 FULE PIPES - FILTER TO FIP
07E0 INJECTOR PIPES
07F0 LEAK OFF PIPES
07F1 FLEXIBLE DIESEL RETURN PIPE
07G0 FIP CAMSHAFT
07H0 BEARING
07I0 INTERMEDIATE BEARING
07J0 PUMP ELEMENT
07J1 DELIVERY VALVE
07J2 DELIVERY VALVE HOLDER
07J3 QUADRANT LOOSE
07J4 PLUNGER SPRING
07J5 ROLLER TAPPET
07K0 CONTROL RACK
07L0 GOVERNOR ASSEMBLY
07L1 SUPPLEMENTARY IDLING
ADJUSTING SCREW
07L2 FIP SEALS
07M0 FEED PUMP - PIN FOLLOWER
07M1 HAND PRIMING PUMP
07M2 FEEDPUMP OIL SEAL/'O' RING
07M3 FEED PUMP - ROLLER FOLLOWER
07N0 INJECTOR OPENING PRESSURE
07N1 INJECTOR DRIBBLING
07N2 INJECTOR BODY
07N3 INJECTOR OTHER COMPLAINTS
07N4 NOZZLE
07N5 NOZZLE CAP NUT
07N6 INJECTOR SEALS/O RINGS
07N7 INJECTOR CLAMP
07N8 INJECTOR MOUNTING STUDS
07N9 INJECTOR WASHER


AL Warranty (Vehicles)
96
CODE PRODUCT COMPLAINT
07P0 OFF LEVER CABLE/ARENS
CONTROL CABLE
07P1 ENGINE SHUT OFF SOLENOID
SWITCH
07P2 ENGINE SHUT-OFF CYLINDER
07Q0 FLEXIBLE DRIVE ASSEMBLY
07Q1 RESITEX PLATE COUPLING
07Q2 FIP BALL JOINTS
07R0 ACCELERATOR LINKAGES
07R1 ACCELERATOR CABLE
07R2 ACCELERATOR KICKDOWN
ARRANGEMENT
07S1 OIL PIPE TO TIMER/PUMP
08 OIL PUMP AND SUMP
08A0 GENERAL
08B0 OIL PUMP HOUSING
08C0 OIL PUMP SHAFT BOTTOM
08C1 OIL PUMP SHAFT TOP
08C2 OIL PUMP GEAR
08C3 OIL PUMP SPIRAL GEAR ON TOP
SHAFT
08C4 OIL PUMP THRUST CAP
08C5 OIL PUMP SPIRAL GEAR ON
CAMSHAFT
08C6 OIL PUMP DRIVE GEAR HINO
08C7 OIL PUMP SHAFT SQUARE DRIVE
COUPLING -ANDORIA TYPE
08D0 OIL PUMP DELIVERY PIPE
08E0 SUCTION BRANCH
08E1 STRAINER
08F0 1 IN 1 PUMP DRIVE SHAFT
08F1 1 IN 1 PUMP SUCTION PIPE
08F2 1 IN 1 PUMP DELIVERY PIPE
08F3 1 IN 1 PUMP OTHER COMPLAINTS
08G0 SUMP
08G1 SUMP GASKET
08G2 DRAIN PLUG - OIL SUMP
08H0 DIPSTICK
08H1 DIPSTICK GUIDE
09 FILTERS
CODE PRODUCT COMPLAINT
09A0 GENERAL
09B0 FUEL FILTER ELEMENT 0.5 LITRE
09B1 FUEL FILTER ELEMENT 1.1 LITRE
09B2 FUEL FILTER COVER
09B3 FEED PUMP FILTER / STRAINER
(BANJO TYPE)
09B4 FUEL FILTER BOWL
09B5 OVER FLOW VALVE
09B6 FUEL FILTER MOUNTING BRACKET
09B7 FASTENERS - FUEL FILTER
MOUNTING BRACKET
09B8 FUEL FILTER CUM WATER
SEPERATOR
09B9 MUD STRAINER
09C0 OIL FILTER ELEMENT
09C1 OIL FILTER BOWL
09C2 OIL FILTER HEAD
09C3 OIL FILTER VALVES
09C4 OIL FILTER BOTTOM CONICAL
SPRING
09C5 OIL FILTER BOWL CENTRE
STEM/BOLT
09C6 OIL FILTER BOWL O RING
09C7 OIL FILTER BOTTOM O RING
09D0 AIR CLEANER DRY TYPE:ENGINE
MOUNTED
09D1 AIR CLEANER WET TYPE
09D2 WIRE MESH
09D3 WING SCREW
09D4 OUTER FELT SEAL -ENGINE
MOUNTED AIRCLEANER
09D5 INNER SEAL-FILT.ELEMENT TO
TUBE-ENG MTD AIRCLEANER
09D7 PRE FILTER
09D8 AIR CLEANER MOUNTING
FASTENERS-ENGINE MT
09D9 AIRCLEANER SEAL-TOPCOVR TO
FILT.ELEMNT(TBLR ENTRY)
09E0 AIR INTAKE HOSE - FLEXIBLE
HOSE PVC


AL Warranty (Vehicles)
97
CODE PRODUCT COMPLAINT
09E1 AIR INTAKE PIPES - METALLIC
09F0 REMOTE MOUNTED AIR CLEANER-
OIL BATH
09F1 REMOTE MOUNTED AIR CLEANER
MOUNTING BRACKET
09F2 REMOTE MOUNTED AIR CLEANER
ELEMENT
09F3 REMOTE MOUNTED AIR CLEANER
RUBBER SEAL OUTER
09F4 REMOTE MOUNTED AIR CLEANER
RUBBER SEAL INNER
09F5 AIRCLEANER DRY TYPE:REMOTE
MOUNTED-PRIMARY ELEMENT
09F6 AIR CLEANER DRY TYPE:REMOTE
MOUNTED-SAFETY ELEMENT
09F7 VACUUM INDICATOR
09F8 HOSE CONNECTION TO VACUUM
INDICATOR
09G0 STACK PIPE ARRANGEMENT
CARGO
09G1 UPPER SUPPORT - STACK PIPE
09G2 LOWER SUPPORT- STACK PIPE
09G3 BELLOWS - STACK PIPE
09G4 ELBOW TUBE ON FENDER FOR
STACK PIPE
09G5 ELBOW TUBE FITMENT ON
FENDER
09G6 HOSE - ELBOW TUBE TO
AIRCLEANER
09G7 HOSES - AIR CLEANER TO INLET
MANIFOLD
09G8 HOSE CLIPS - AIR INTAKE SYSTEM
09H0 CHARGE AIR COOLER
09H1 CHARGE AIR COOLER BELLOW
HOSE
09H2 CHARGE AIR COOLER STRAIGHT
HOSE
09H3 CHARGE AIR COOLER MOUNTING
AREA
09H4 HEAT SHIELD FOR CONNECTION
PIPE TO INLET MANIFOLD
CODE PRODUCT COMPLAINT
10 COMPRESSOR
10A0 GENERAL
10A1 CRANKCASE
10C0 CYLINDER HEAD
10C1 CYLINDER HEAD GASKET
10C2 VALVES
10C3 CYLINDER HEAD OTHER FAILURES
10D0 CRANKSHAFT
10D1 COMPRESSOR GEAR
10D2 COMPRESSOR GEAR MTG NUT
10D3 COMPRESSOR GEAR KEY
10D4 COMPRESSOR DRIVING FLANGE -
REAR END
10D5 COMPRESSOR DRIVE PULLEY
10D6 COMPRESSOR FRONT OIL SEAL
10E0 PISTON
10E1 RINGS
10E2 GUDEON PIN/CIRCLIP
10F0 CONNECTING ROD
10F1 CON ROD BEARING
10F2 CON ROD BUSH
10F3 CON ROD BOLT/NUT
10G0 END COVER
10H0 COMPRESSOR OUTLET PIPE
10H1 HOSE CONNECTION
10H2 OIL FEED PIPE
10H3 OIL RETURN PIPE
10H4 DUMMY PLUG IN INLET
MANIFOLD
10I0 WATER INLET LINE
10I1 WATER OUTLET LINE
10J0 OIL COOLER NIPPLE
11 OIL COOLER / HEAT EXCHANGER
11A0 GENERAL
11B0 HEAT EXCHANGER MARINE
11C0 OIL COOLER END BRAZING JOINT
LEAK
11C1 OIL COOLER LEAK THROUGH O
RINGS
11C2 OIL COOLER TUBES/PLATES


AL Warranty (Vehicles)
98
CODE PRODUCT COMPLAINT
11C3 OIL COOLER ZINC ANODES
11C4 OIL COOLER OTHER FAILURES
11D0 OIL COOLER BODY/CASING
11E0 OIL COOLER WATER INLET LINE
11E1 OIL COOLER WATER OUTLET LINE
11F0 AIR BLAST OIL COOLER TUBES
11F1 AIR BLAST OIL COOLER BODY
JOINTS
11F2 FLEXIBLE HOSE FOR AIR BLAST OIL
COOLER
11F3 TRANSFER BLOCK FOR OIL
COOLER
11G0 OIL COOLER 'O' RINGS
11G1 OIL COOLER SEALING GASKET
11H0 OIL FILTER ADAPTOR -SPIN ON
TYPE
12 TURBO CHARGER
12A0 GENERAL
12D0 BEARINGS HOUSING
12D1 TURBINE SHAFT
12D2 TURBINE HOUSING
12D3 COMPRESSOR HOUSING
12D4 COMPRESSOR WHEEL
12D5 BACK PLATE
12D6 PISTON RING
12D7 HEAT SHIELD
12D8 TURBOCHARGER OTHER
FAILURES
12D9 TURBINE WHEEL
12E0 OIL FEED PIPE
12E1 OIL DRAIN PIPE
12E2 AIR INLET PIPE
12E3 TURBOCHARGER INLET HOSES
12E4 BOOST PRESSURE CONTROL
VALVE
12E5 BOOST PRESSURE PIPE
12F0 THRUST BEARING
12F1 OIL DEFLECTOR
12G0 TURBO CHARGER WASTE GATE
MECHANISM
CODE PRODUCT COMPLAINT
13 ENGINE MOUNTING
13A0 GENERAL
13B0 ENGINE MOUNTING FRONT X
MEMBER (STANDARD)
13B1 C 45 FRONT X MEMBER -
ENG.MTG.HOLE AREA
13B2 C 45 FRONT X MEMBER - RIVET
AREA
13B3 C 45 FRONT X MEMBER - END
GUSSET AREA
13C0 ENGINE MOUNTING PAD FRONT
13D0 METACONE MOUNTING FLANGE
BREAKAGE
13D1 METACONE MOUNTING RUBBER
SEPARATION
13E0 SUPPORT BRACKET FRONT
(LH/RH)
13E1 SUPPORT BRACKET REAR (LH/RH)
13E2 ENGINE MOUNTING BRACKET ON
FLYWHEEL HOUSING(LH/RH)
13F0 ENGINE MOUNTING BRACKET ON
CRANKCASE IVECO
13F1 INSULATOR
13F2 FASTENERS- ENGINE MTG
BRACKET ON CRANKCASE
13F3 ENGINE MOUNTING FASTENER-
BRACKET TO INSULATOR
13F4 FASTENER- FRAME SIDE MEMBER
TO INSULATOR
14 RADIATOR
14A0 GENERAL
14B0 TOP TANK JOINT LEAK
14B1 BOTTOM TANK JOINT LEAK
14B2 CORE TUBE LEAK
14B3 TOP INLET ELBOW LEAK
14B4 BOTTOM INLET ELBOW LEAK
14B5 MAKE UP LINE LEAK
14B6 DE-AERATION LINE LEAK
14B7 DE-AERATION TANK
14B8 RADIATOR FRAME
14B9 RADIATOR OTHER FAILURES


AL Warranty (Vehicles)
99
CODE PRODUCT COMPLAINT
14C0 STAY ROD/BRACKET
14C1 RADIATOR MOUNTING BRACKET
LH & RH (C45)
14D1 RADIATOR TOP HOSE
14D2 RADIATOR BOTTOM HOSE
14D3 HOSES OTHERS
14D4 HOSE CLIPS - COOLING SYSTEM
14E0 WATER PIPE ELBOW
14F0 ONE WAY VALVE - NON RETURN
VALVE
14F1 NON RETURN VALVE BRASS
ADAPTOR
14G0 NO LOSS COOLING SYSTEM
14H0 RADIATOR PRESSURE CAP
14H1 RADIATOR FILLER CAP
14I0 RADIATOR COWL
14I1 RADIATOR COWL FASTENERS
14I2 RUBBER O RING - RADIATOR
COWL
14I3 FAN RING
14I4 JUBILEE CLIP FOR HOLDING THE
RUBBER RING
15 VE / VP FUEL INJECTION
EQUIPMENT
15A0 GENERAL
15B0 BACK LEAK
15B1 CALIBRATION ERROR /EXCESS
FUEL CONS. /POOR PICK UP
15C0 FUEL PUMP TIMING
15D0 FUEL PIPES
15E1 INJECTOR PIPES
15F0 LEAK OFF PIPES
15G0 FIP COUPLING MALE PIECE
15G1 FIP COUPLING FEMALE PIECE
15G2 FIP COUPLING INTERMEDIATE
ADAPTOR
15G3 DRIVE SHAFT SEALING RING
15G4 FIP DRIVE SHAFT
15G5 FIP DRIVE SHAFT CLAW
15G6 FIP DRIVE SHAFT KEY
CODE PRODUCT COMPLAINT
15G7 TOOTHED GEAR - GOVERNOR
DRIVE GEAR
15G8 CROSS DISC
15G9 FIP DRIVE SHAFT BUSH
15H1 VANE PUMP
15H2 VANE PUMP BACK PLATE
15J1 ROLLER RING ROLLERS
15J2 ROLLER RING - ROLLERS SEATING
RING
15K0 CAM PLATE
15K1 K SHIM
15L1 KSB UNIT
15L2 TIMER PISTON
15L3 TIMER PISTON O RING
15L4 TIMER ACTUATING PIN
15M0 PLUNGER RETURN SPRING
15M1 DISTRIBUTOR PUMP PLUNGER
15M2 PLUNGER - FOOT WASHER
15M3 DISTRIBUTOR HEAD
15M4 DELIVERY VALVE
15M5 DISTRIBUTOR HEAD 'O' RING
15M6 BLEEDER SCREW - TIMING CHECK
AREA
15M7 CONTROL COLLAR - PLUNGER
ASSY
15N0 STARTING LEVER
15N1 TENSIONING LEVER
15N2 STOP LEVER
15N3 ACCELERATOR LEVER
15N4 ACCELERATOR LEVER BUSH
15N5 ACCELERATOR - O RING
15N6 SHUT OFF PLUNGER
15N7 SHUT OFF SPRING
15P0 OVER FLOW BANJO
15P1 PRESSURE RELIEF VALVE
15Q0 GOVERNOR SPRING
15Q1 FLY WEIGHT ASSY
15Q2 FULCRUM LEVER
15Q3 GOVERNOR SHAFT
15Q4 GOVERNOR DRIVEN GEAR


AL Warranty (Vehicles)
100
CODE PRODUCT COMPLAINT
15Q5 SLIDING SLEEVE - GOVERNOR
ASSEMBLY
15V0 SHUT-OFF SOLENOID
15W1 MPC CASING - O RING
15W2 MPC CASING
15W3 MPC- DIAPHRAGM
15W4 MPC UNIT - OTHER FAILURES
15Y0 PUMP CASING
VP (BS III) FUEL INJECTION EQUIPMENT
15L5 TIMER SOLENOID
15Q6 FUEL TEMPERATURE SENSOR
15Q7 HDK UNIT
16 CNG COMPLAINTS : OTHER
THAN ENGINE
16A0 GENERAL
16B0 SAFETY VALVE(BURST
DISC/FUSIBLE ALLOY)
16B1 RECEPTACLE
16B2 GAS ON/OFF VALVE (TEL)
16B3 FIRST STAGE REGULATOR
16B4 SECOND STAGE REGULATOR
16B5 LOW PRESSURE SOLENOID
16B6 HIGH PRESSURE PIPES (GAS)
16B7 GAS VALVE IN CYLINDER
16B8 GAS VENT LINE
16B9 1" CNG HOSE TO CARBURRETOR
16C0 CARBURRETOR
16C1 3 WAY SOLENOID
16C2 SPEED GOVERNOR RELAY
16C3 VACUUM SWITCH
16C4 AIR - GAS MIXTURE
16C6 IGNITION COIL
16D0 DISTRIBUTOR ROTOR
16D1 DISTRIBUTOR BEARING
16D2 DISTRIBUTOR DRIVESHAFT
16D3 DISTRIBUTOR MOUNTING
BRACKET
16D4 SPARK PLUG
16D5 HIGH TENSION CABLE(IG. COIL TO
DIST.)
CODE PRODUCT COMPLAINT
16D6 SPARK PLUG CABLE
16D7 DISTRIBUTOR
16E0 24 V TO 12 V CONVERTOR
16E1 IGNITION COIL
16E2 TRIGGER BOX
16E3 DISTRIBUTOR PICK UP CABLE
16F0 OXYGEN SENSOR
16F1 CATALYTIC CONVERTOR
16F2 FUEL CONTROL VALVE
16F3 COMMANDER
16F4 RELAY- COMMANDER
16F5 LAMDA CONTROL SYSTEM (LCS)
16F6 LCS PROGRAMME NOT HOLDING
16F7 STEPPER MOTOR
16G0 GAS CYLINDER
16G1 GAS PRESSURE GAUGE
(MANOMETER)
16G2 POTENTIOMETER(SENSOR UNIT
FOR GAS PR.GG)
16G3 GAS LEVEL LED INDICATOR
16G4 CYLINDER STORAGE VALVE
16H0 IGNITION WIRING HARNESS
16K0 3 STAGE REGULATOR
16K1 IDLING SOLENOID (3 STAGE
REGULATOR)
16K2 HP SOLENOID (3 STAGE
REGULATOR)
16K3 SENSITIVITY SCREW ADJUSTMENT
(3 STAGE REGULATOR)
16L0 3/2 VALVE
16L1 PE SWITCH
16L2 PLASTIC TUBE (IGNITION KILL)
16L3 RELAY IGNITION KILL SYSTEM
17 ELECTRONIC DIESEL CONTROL
17A0 GENERAL
17A1 DC - DC CONVERTER
17B1 ELECTRONIC CONTROL UNIT
(ECU)
17B2 ENGINE SPEED SENSOR
17B3 COOLANT TEMPERATURE SENSOR


AL Warranty (Vehicles)
101
CODE PRODUCT COMPLAINT
17B4 BOOST PRESSURE SENSOR
17B5 INSTRUMENTED INJECTOR
17B6 ACCELERATOR PEDAL SENSOR
17B7 VECHICLE SPEED SENSOR
17B8 BRAKE SWITCH
17B9 CLUTCH SWITCH
17D1 HOLD ON RELAY (12 V)
17D2 MAIN RELAY (24 V)
17D3 IGNITION RELAY (24 V)
17D4 DIODE
17E1 ELECTRICAL SHORT CIRCUIT - 5A
CIRCUIT
17E2 ELECTRICAL SHORT CIRCUIT - 15A
CIRCUIT
17E3 ELECTRICAL SHORT CIRCUIT - 30A
CIRCUIT
17E4 ELECTRICAL SHORT CIRCUIT -
BATTERY CABLE CIRCUIT
17E5 EDC WIRING HARNESS
17F1 FIP SOLENOID (ELAB)
17F2 TIMER SOLENOID
17F3 FIP ACTUATOR
17G1 IDLING SPEED ADJUSTMENT
17G2 STARTING QUANTITY
ADJUSTMENT
17G3 LIMITING QUANTITY
ADJUSTMENT
17G4 VEHICLE SPEED ADJUSTMENT
21 AXIAL CLUTCH, CLUTCH DISC &
CLUTCH ACTUATION
MECHANISM
AXIAL CLUTCH
21A0 GENERAL
21D0 BACK PLATE/ PRESSURE PLATE
21E0 DRIVING PLATE ( PART OF COVER
ASSEMBLY)
21F0 CLUTCH SPRINGS
21G0 LEVER
21G1 ECCENTRIC PIN
21G2 BRACKET
CODE PRODUCT COMPLAINT
21G3 BUSH
21G4 PRESSURE PAD
21G5 CLUTCH FINGER
SETTING/LUBRICATION
21G6 LEVER RETAINING SPRING
21H0 WITHDRAWAL PLATE
CLUTCH DISC
21B0 LINER
21B1 LINER / CERAMIC BUTTON RIVETS
21C1 CUSHION SPRINGS
21C2 HUB RIVETS
21C3 CLUTCH CENTRE HUB
21C4 RETAINER / CARRIER PLATE
21C5 CERAMIC BUTTONS
CLUTCH ACTUATION
MECHANISM
21I0 WITHDRAWAL BEARING
21I1 WITHDRAWAL BEARING HOUSING
21I2 LUB PIPE - WITHDRAWAL
BEARING HOUSING
21J0 WITHDRAWAL SLEEVE
21J1 RETAINER SPRING - WITHDRAWAL
SLEEVE
21K0 CLUTCH ROCKING SHAFT
21K1 CLUTCH OPERATING LEVER ON
GEAR BOX
21K2 CLUTCH OPERATING PEDAL
21K3 CLUTCH PLAY ADJUSTING ROD
21L0 SLAVE CYLINDER
21L1 PUSH ROD - SLAVE CYLINDER
21M0 MASTER CYLINDER
21M1 RESERVOIR
21M2 RESERVOIR CAP
21N1 HYDRAULIC LINE FLEXIBLE
21N2 HYDRAULIC LINE- METALLIC
21P0 FLUID FLYWHEEL
21Q0 AIR SYSTEM -CLUTCH ACTUATION
22 DIAPHRAGM CLUTCH
22A0 GENERAL
22C0 DIAPHRAGM TIP WEAR


AL Warranty (Vehicles)
102
CODE PRODUCT COMPLAINT
22C1 DIAPHRAGM TIP BREAKAGE
22C2 DIAPHRAGM TIP RUN OUT
22C3 DIAPHRAGM SETTING HEIGHT
22D1 COVER HOUSING
22E0 PRESSURE PLATE
22F0 CONNECTING RIVETS
22F1 CONNECTING RIVET - PRESSURE
PLATE
22F2 CONNECTING RIVET - COVER
ASSEMBLY
22G0 DRIVE STRAP KIT
22H0 RELEASE BEARING
22I0 FULCRUM RING DIGGING
26 ALGB 13 GEARBOX
26A0 GENERAL
26B0 GEAR CASING
26C0 MAIN SHAFT
26C1 COUNTER SHAFT
26C2 REVERSE SHAFT
26C3 PINION SHAFT
26C4 MAINSHAFT FIXED ELEMENTS
PLAY
26D0 FIRST SPEED GEARS
26D1 SECOND SPEED GEARS
26D2 THIRD SPEED GEARS
26D3 FOURTH SPEED GEARS
26D4 REVERSE GEARS
26D5 CONSTANT MESH GEAR
26E0 NEEDLE ROLLER BEARING FIRST
SPEED
26E1 SLEEVE FOR FIRST SPEED GEAR
26E2 SECOND SPEED BUSH
26E3 THIRD SPEED BUSH
26E4 FOURTH SPEED BUSH
26E5 NEEDLE ROLLER BEARING
REVERSE GEAR
26E6 SLEEVE FOR REVERSE GEAR
26F0 SPIGOT BEARING
26F1 PINION SHAFT BEARING
26F2 MAIN SHAFT REAR BEARING
CODE PRODUCT COMPLAINT
26F3 COUNTER SHAFT FRONT BEARING
26F4 COUNTER SHAFT REAR BEARING
26F5 PINION SHAFT BALL BEARING
26G0 SLIDING/FIXED DOG CLUTCH
26H0 MAINSHAFT THRUST WASHER
26H1 COUNTERSHAFT THRUST WASHER
26I0 PINION SHAFT BRACKET
26I1 PINION SHAFT BEARING CIRCLIP
26J0 OIL SEAL
26K0 MAINSHAFT REAR NUT
26K1 COUNTERSHAFT SPECIAL
NUT/SPLIT PIN
26K2 IDLER SPINDLE LOCK PLATE
26K3 COUNTERSHAFT REAR BEARING
LOCK PLATE/BOLT
26L0 SPEED CHANGE CASING
26L1 TOP COVER
26M0 SPEED CHANGE SPINDLE 1ST AND
REVERSE
26M1 SPEED CHANGE SPINDLE 2ND
AND 3RD SPEED
26M2 SPEED CHANGE SPINDLE 4TH AND
5TH SPEED
26N0 SPEED CHANGE FORK 1ST AND
REVERSE
26N1 SPEED CHANE FORK 2ND AND 3RD
SPEED
26N2 SPEED CHANGE FORK 4TH AND
5TH SPEED
26N3 PINCH BOLT FOR FORKS
26N4 INTERLOCKING PIN/BALL/SPRING
26P0 SPEED CHANGE LEVER HOUSING
26P1 SPEED CHANGE LEVER BOTTOM
HALF
26P2 GEAR LEVER TOP
26P3 SPEED CHANGE LEVER OTHER
PARTS
26Q0 SPEEDO DRIVE UNIT
26Q1 SPEEDO DRIVE GEAR
26Q2 REVERSE WARNING SWITCH


AL Warranty (Vehicles)
103
CODE PRODUCT COMPLAINT
26R0 OVER SPEED GEAR DISTANCE
PIECE
26R1 DISTANCE PIECE IN LIEU OF PTO
GEAR
26R2 PRESENCE OF FOREIGN MATERIAL
26S0 CLUTCH HOUSING
26S1 CLUTCH HOUSING STUD
28 ZF S5-36 AND S6-36 GEARBOX /
OVER DRIVE GEARBOX
28A0 GENERAL
28B0 GEAR CASING MAIN
28B1 GEAR CASE FRONT
28C1 COUNTER SHAFT
28C2 REVERSE SPINDLE
28C3 PINION SHAFT
28C4 MAIN SHAFT FAILURE AT OUTPUT
FLANGE END
28C5 M/S CIRCLIP GROOVE @ 4&5TH
GEAR(S6)/3&4TH GEAR(S5)
28C6 MAIN SHAFT OTHER FAILURES
28D0 1ST SPEED GEARS
28D1 2ND SPEED GEARS
28D2 3RD SPEED GEARS
28D3 4TH SPEED GEARS
28D4 5TH SPEED GEARS
28D5 REVERSE GEARS
28D6 CONSTANT MESH GEAR
28D7 OVER DRIVE GEAR
28E0 NEEDLE ROLLER BEARING 1ST
SPEED GEARS
28E1 NEEDLE ROLLER BEARING 2ND
SPEED GEARS
28E2 NEEDLE ROLLER BEARING 3RD
SPEED GEARS
28E3 NEEDLE ROLLER BEARING 4TH
SPEED GEARS
28E4 NEEDLE ROLLER BEARING 5TH
SPEED GEARS
28E5 NEEDLE ROLLER BEARING
REVERSE GEAR
CODE PRODUCT COMPLAINT
28E6 SLEEVE FOR NEEDLE ROLLER
BRG.3RD GEAR
28E7 SLEEVE FOR NEEDLE ROLLER
BRG.REVERS GEAR
28F0 SPIGOT BEARING MAINSHAFT
28F1 PINIONSHAFT BEARING
28F2 MAINSHAFT REAR BEARING
28F3 COUNTER SHAFT FRONT BEARING
28F4 COUNTER SHAFT REAR BEARING
28F5 SPIGOT BEARING SLEEVE
28G1 SLIDING DOG CLUTCH
28G4 LOCKING RING
28G5 BALL PIN
28G6 SPRING
28G7 PLUNGER/PRESSURE PIECE
28H0 PINIONSHAFT COVER
28H1 PINIONSHAFT BRG SNAP RING
28I1 GB REAR END OIL SEAL LEAK
28I2 GB FRONT END OIL SEAL LEAK
28J0 MAIN SHAFT REAR NUT
28J1 REVERSE SPINDLE LOCK WASHER
28K0 FORK 1ST AND REVERSE GEARS
28K1 FORK 2ND AND 3RD GEARS
28K2 FORK 4TH AND 5TH GEARS
28K3 FORK REVERSE GEAR (S636)
28K4 FORK 1ST AND 2ND GEARS (S636)
28K5 FORK 3RD AND 4TH GEARS (S636)
28K6 FORK 5TH AND 6TH GEARS (S636)
28K7 SELECTOR PAD
28K8 PIVOT SCREW
28K9 FORK - OVERDRIVE GEAR
28L0 SELECTOR PLATE 1ST AND
REVERSE
28L1 SELECTOR PLATE 2ND AND 3RD
28L2 SELECTOR PLATE 4TH AND 5
TH

28L3 SELECTOR PLATE REVERSE
GEAR(S636)
28L4 SELECTOR PLATE 1ST AND
2ND(S636)
28L5 SELECTOR PLATE 3RD AND 4
TH



AL Warranty (Vehicles)
104
CODE PRODUCT COMPLAINT
(S636)
28L6 SELECTOR PLATE 5TH AND 6TH
(S636)
28L7 SELECTOR PLATE FOR OVERDRIVE
GEAR
28M0 REVERSE SELECTOR SHAFT
28N0 SELECTOR HOUSING
28N1 NEEDLE ROLLER BEARING
SELECTOR HOUSING
28N2 OUTER LEVER
28N3 SELECTOR LEVER
28N5 SELECTOR SHAFT
28N6 ROLLER PINS
28N7 SELECTOR OTHER PARTS
28N8 DETEND PLUNGER @ GB CASING
FOR REVERSE GEAR
28N9 DETENT PUNGER@ GB CASING FOR
REVERSE GEARS
28Q0 REVERSE WARNING SWITCH
28Q2 SPEEDO WORM GEAR
28Q3 SPEEDO PINION GEAR
28Q4 SPEEDO PINION SHAFT
28R0 FILLER ELBOW
28R1 BREATHER
28S0 CLUTCH HOUSING
28S1 CLUTCH HOUSING STUD
28T0 SYNCHRO RING 1&2 (S6) 1(S5)
28T1 SYNCHRO RING 3&4(S6)2&3(S5)
28T2 SYNCHRO RING 5&6(S6)4&5(S5)
28T3 SYNCHRO CONE 1&2(S6)1&R(S5)
28T4 SYNCHRO CONE 3&4(S6)2&3(S5)
28T5 SYNCHRO CONE 5&6(S6)4&5(S5)
28T6 SYNCHRO HUB 1&2(S6)1&R(S5)
28T7 SYNCHRO HUB 3&4(S6)2&3(S5)
28T8 SYNCHRO HUB 5&6(S6)4&5(S5
REFER TO 36 CODE SERIES FOR
REMOTE GEAR SHIFT PARTS.
FOR CARGO REMOTE SHIFTING
MECHANISM REFER 66 SERIES.
29 ALGB4 GEAR BOX
CODE PRODUCT COMPLAINT
28L6 SELECTOR PLATE 5TH AND 6TH
(S636)
28L7 SELECTOR PLATE FOR OVERDRIVE
GEAR
28M0 REVERSE SELECTOR SHAFT
28N0 SELECTOR HOUSING
28N1 NEEDLE ROLLER BEARING
SELECTOR HOUSING
28N2 OUTER LEVER
28N3 SELECTOR LEVER
28N5 SELECTOR SHAFT
28N6 ROLLER PINS
28N7 SELECTOR OTHER PARTS
28N8 DETEND PLUNGER @ GB CASING
FOR REVERSE GEAR
28N9 DETENT PUNGER@ GB CASING FOR
REVERSE GEARS
28Q0 REVERSE WARNING SWITCH
28Q2 SPEEDO WORM GEAR
28Q3 SPEEDO PINION GEAR
28Q4 SPEEDO PINION SHAFT
28R0 FILLER ELBOW
28R1 BREATHER
28S0 CLUTCH HOUSING
28S1 CLUTCH HOUSING STUD
28T0 SYNCHRO RING 1&2 (S6) 1(S5)
28T1 SYNCHRO RING 3&4(S6)2&3(S5)
28T2 SYNCHRO RING 5&6(S6)4&5(S5)
28T3 SYNCHRO CONE 1&2(S6)1&R(S5)
28T4 SYNCHRO CONE 3&4(S6)2&3(S5)
28T5 SYNCHRO CONE 5&6(S6)4&5(S5)
28T6 SYNCHRO HUB 1&2(S6)1&R(S5)
28T7 SYNCHRO HUB 3&4(S6)2&3(S5)
28T8 SYNCHRO HUB 5&6(S6)4&5(S5
REFER TO 36 CODE SERIES FOR
REMOTE GEAR SHIFT PARTS.
FOR CARGO REMOTE SHIFTING
MECHANISM REFER 66 SERIES.
29 ALGB4 GEAR BOX


AL Warranty (Vehicles)
105
CODE PRODUCT COMPLAINT
29A0 GENERAL
29B0 GEAR CASING
29C0 MAIN SHAFT
29C1 COUNTER SHAFT
29C2 REVERSE SHAFT
29C3 PINION SHAFT
29D0 1ST SPEED GEARS
29D1 2ND SPEED GEARS
29D2 3RD SPEED GEARS
29D3 4TH SPEED GEARS
29D4 REVERSE GEARS
29D5 CONSTANT MESH GEARS
29D6 IDLER GEAR ON REVERSE SHAFT
29E0 1ST SPEED THRUST SLEEVE
29E1 2ND SPEED BEARING SLEEVE
29E2 3RD SPEED BEARING SLEEVE
29E3 4TH SPEED BEARING SLEEVE
29E4 REVERSE GEAR BEARING SLEEVE
29F0 PINIONSHAFT BALL BEARING
29F1 PINIONSHAFT ROLLER BEARING
29F2 MAINSHAFT BEARING
29F3 COUNTERSHAFT BEARING
29G0 SLIDING/FIXED DOG CLUTCH
29H0 MAINSHAFT THRUST WASHER
29H1 COUNTERSHAFT THRUST WASHER
29I0 PINIONSHAFT HOUSING
29I1 PINIONSHAFT CIRCLIP
29I2 CLUTCH THROW OUT BEARING
29I3 CLUTCH THROW OUT SEAL
29J0 OIL SEAL
29K0 MAIN SHAFT REAR NUT
29K1 COUNTERSHAFT SPECIAL SET
SCREW
29L0 SPEED CHANGE CASING
29M0 SPEED CHANGE SPINDLE 1ST AND
REVERSE
29M1 SPEED CHANGE SPINDLE 2ND
AND 3RD GEARS
29M2 SPEED CHANGE SPINDLE 4TH AND
5TH GEARS
CODE PRODUCT COMPLAINT
29M3 SPEED CHANGE SPINDLE
CONSTANT MESH GEARS
29N0 SPEED CHANGE FORK 1ST AND
REVERSE
29N1 SPEED CHANGE FORK 2ND AND
3RD SPEED
29N2 SPEED CHANGE FORK 4TH AND
5TH SPEED
29N3 SPEED CHANGE FORK CONSTANT
MESH GEARS
29N4 SELECTOR ARM SHAFT
29N5 PINCH BOLT
29Q0 ZF LINKAGES IN LIEU OF CSO
29R0 SPEEDO METER PINION
29R1 INSTRUMENT DRIVE HOUSING
29R2 INSTRUMENT DRIVING SPINDLE
BRACKET
31 ECOMET 6HP600 GEARBOX
31A0 GENERAL
31B0 CLUTCH DISC
31C0 HYDRAULIC VALVE BODY
31D0 SOLENOID
31E0 INDUCTIVE TRANSMITTER
31F0 RELAY
31G0 ELECTRONIC CONTROL UNIT
31H0 RANGE SELECTOR
31I0 ZF CABLE
31J0 HOSUR WIRING
31L0 PTO
31M0 OIL LEAK
31N0 ACCELERATOR INTERLOCK
31P0 OIL TEMPERATURE GAUGE
31Q1 LOAD SENSOR
32 ALLISON HT 750 DRG GEAR BOX /
MT 643
32A0 GENERAL
32B0 MODULATOR
32D0 LOCKUP CLUTCH
32E0 TORQUE CONVERTER
32E1 TORQUE CONVERTER OIL SEAL


AL Warranty (Vehicles)
106
CODE PRODUCT COMPLAINT
34 AUXILIARY GEAR BOX
34A0 GENERAL
34B0 GEAR CASING
34C0 GEARS
34D0 SHAFTS
34E0 BEARINGS
34F0 MOUNTING
34G0 OIL SEALS
34H0 OTHER COMPONENTS
35 POWER TAKE OFF
SIDE MOUNTED - CONSTANT
MESH GEAR BOX
35A0 GENERAL
35B0 OPERATING LEVER INNER AL PTO
35B1 OPERATING LEVER OUTER AL PTO
35B2 OPERATING LINKAGES (CABIN)
35C0 HOUSING AL PTO
35D0 GEARS AL PTO
35D1 SLIDING DOG
35D2 FORKS
35D3 SPINDLE
35D4 BUSHES
35D5 OTHER PARTS
35E0 CLUTCH DISC
35F0 SWITCH
35G0 SOLENOID VALVE
35H0 BEARINGS
35I0 OIL SEALS/SEAL RINGS
SIDE MOUNTED - ZF PTO
35K0 SHIFT CYLINDER BODY
35K1 SPRING SHIFT CYLINDER
35K2 SELECTOR SHAFT
35K3 SELECTOR FORK
35K4 PISTON SHIFT CYLINDER
35K5 O' RING
35K6 SHIFT CYLINDER COVER
35K7 INTERMEDIATE GEAR
35K8 INTERMEDIATE GEAR NEEDLE
ROLLER BEARING
35K9 INTERMEDIATE SHAFT
CODE PRODUCT COMPLAINT
35L0 TAPER ROLLER BEARINGS
35L1 OUTPUT SHAFT
35L2 OUTPUT GEAR
35L3 OUTPUT SHAFT NUT
35L4 DRIVE GEAR KEY
35L5 BRACKET FOR INPUT SHAFT
35L6 INPUT SHAFT GEAR
35L7 DISTANCE PIECE - PTO TO GEAR
CASING
REAR MOUNTED PTO - ZF
35M0 NRB FOR INPUT SHAFT
35M1 PTO HOUSING
35M2 ACTUATOR SHAFT
35M3 WEAR PAD
35M4 COLLARED BUSH
35M5 ACTUATOR LEVER
35M6 GEARS
35M7 SHAFTS
35M8 BEARINGS
35M9 CIRCLIP
PTO ACTUATION
35N0 CONTROL VALVE
35N1 FLEXIBLE PIPELINES
35N2 METALLIC PIPELINES
35N3 ACTUATING CYLINDER FOR REAR
MOUNTED PTO
35N4 EXTERNAL MECHANICAL
LINKAGE FOR ALGB13
36 GEAR BOX REMOTE SHIFTINGS
FOR CARGO REMOTE SHIFTING
MECHANISM REFER 66 SERIES.
36A0 GENERAL
36B0 SPEED CHANGE LEVER BOTTOM
HALF
36B1 SPEED CHANGE LEVER BRACKET
AT FLYWHEEL HOUSING
36B2 SPEED CHANGE LEVER BRACKET
AT FRAME
36B3 SPEED CHANGE LEVER BRACKET
AT EXHAUST MANIFOLD


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CODE PRODUCT COMPLAINT
36C0 CONTROL TUBE
36D0 OPERATING SHAFT
36E0 BALL JOINT REACTION ROD
36E1 BALL JOINT GEAR SHIFT LEVER
36F0 REACTION ROD
36G0 UNIVERSAL JOINT ASSEMBLY
36H0 KNUCKLE
36I0 CONNECTION FLANGE
36J0 BEARING HOUSING
36K0 HOUSING FOR SPEED CHANGE
LEVER
36L0 CONNECTION PIECE
36M0 GEAR LEVER REMOTE TYPE
36N0 SPHERICAL BEARING
36P0 SHACKLE
36Q1 GEAR SHIFT LEVER GAITER
41 PROPELLER SHAFT
41A0 GENERAL
41B0 PROPELLER SHAFT TUBE FRONT
41B1 PROPELLER SHAFT TUBE MIDDLE
41B2 PROPELLERSHAFT TUBE REAR
41C0 YOKE
41D0 STUB SHAFT
41E0 UNIVERSAL JOINT CROSS
41E1 UNIVERSAL JOINT STRAP- SIL
VERSION
41E2 UNIVERSAL JOINT STRAP BOLTS-
SIL VERSION
41F0 CENTRE JOINT BEARING
ORDINARY
41F1 CENTRE JOINT BEARING RUBBER
CUSHION TYPE
41F2 CENTRE BEARING MOUNTING
BRKT/BOLTS - PUNCHED FRAME
41F3 MUDFLINGER - RUBBER CUSHION
TYPE BEARING
41F4 CENTRE BEARING HOUSING
41G0 COMPANION FLANGE
41G1 FASTENERS - PROPELLERSHAFT
FLANGE
CODE PRODUCT COMPLAINT
41G2 GREASE NIPPLE
41H0 PROPELLER SHAFT INTER AXLE
41I0 PROPELLER SHAFT PTO
41J0 PROPELLER SHAFT 4 X 4 GEAR BOX
TO AGB
41J1 PROPELLER SHAFT AGB TO REAR
AXLE
41J2 PROPELLER SHAFT AGB TO FRONT
AXLE
41K0 LAY RUB COUPLING
42 DIFFERENTIAL GROUP
42A0 GENERAL
42B0 AXLE TUBE LH/RH
42B1 AXLE CASING/TUBE END
THREADS/CHECK NUT
42B2 AXLE CASING DOME WELDING
CRACK
42B3 AXLE CASING SEAM WELDING
CRACK
42B4 AXLE CASING BRAKE CHAMBER
MOUNTING BRACKET CRACK
42B5 AXLE CASING SPRING SEAT
WELDING
42B6 AXLE CASING OTHER FAILURES
42B7 AXLE CASING SPINDLE
42B8 AXLE CASING BRAKE CARRIER
FLANGE
42B9 AXLE CASING INTEGRAL BOTTOM
CLAMPS
42C0 AXLE SHAFT SPLINES CHIPPING
42C1 AXLE SHAFT BREAKAGE AT
SPLINE END
42C2 AXLE SHAFT BREAKAGE AT
FLANGE END
42C3 AXLE SHAFT BREAKAGE AT STEM
AREA
42C4 SPRING DOWEL AXLE SHAFT
42D0 DIFF CARRIER (NOSE BRG.AREA)
42D1 DIFF CARRIER (SIDE BRG.AREA)
42D2 DIFFERENTIAL BEARING
CAP/BOLT


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CODE PRODUCT COMPLAINT
42D3 DIFFERENTIAL CARRIER OTHER
FAILURES
42D4 DIFFERENTIAL CARRIER JOINT
LEAKAGE
42E0 CROWN WHEEL PINION 43/7
42E1 CROWN WHEEL PINION 41/7
42E2 CROWN WHEEL PINION 35/6
42E3 CROWN WHEEL PINION 37/6
42E4 CROWN WHEEL PINION 37/6 (R149)
42E5 CROWN WHEEL PINION 37/7 (C100)
42E7 CWP 6.83 Q109/RS 145
42E8 CWP 6.17 Q109/ RS 145/DANA
42E9 CWP 5.83 Q109 / RS145
42F3 CROWN WHEEL PINION 38/15
42F4 CROWN WHEEL PINION 38/17
42F5 CROWN WHEEL PINION 4.56 : 1
42F6 CROWN WHEEL PINION 5.29 : 1
42F7 CROWN WHEEL PINION 6.14 : 1
42F8 CWP 6.83 R149
42F9 CWP R158
42G0 CWP 6.5 : 1 DANA
42G1 CWP 5.57 : 1 DANA
42G2 CWP SQR109 / DANA DSHO44 FIRST
AXLE
42G3 CWP SQR109 / DANA DSHO44
SECOND AXLE
42H0 PINION TAPER ROLLER BEARING
42I0 CROWN WHEEL TAPER ROLLER
BRG.
42J0 PINION NOSE BRG/SPIGOT BRG
42K0 DIFFERENTIAL CAGE LH/RH
42K1 DIFFERENTIAL CAGE BOLTS
42K2 CROWN WHEEL TO CAGE BOLT
42K3 BEVEL WHEEL AND PINION
42K4 TRUNNION
42K5 THRUST WASHER
42K6 ADJUSTING NUT WORKING LOOSE
42K7 LOCKING PLATE
42K8 THRUST BUTTON CROWN
42K9 RING SCREW LOCKING DOWEL
CODE PRODUCT COMPLAINT
42M0 PINION OIL SEAL
42M1 COMPANION FLANGE
42M2 COMPANION FLANGE NUT
42N0 OUTPUT SHAFT
42N1 OUTPUT SHAFT BEARING
42N2 OUTPUT SNAP RING
42N3 OUTPUT SHAFT SEAL
42P0 INPUT SHAFT
42P1 INPUT SHAFT BEARING
42P2 INPUT SHAFT SEAL
42Q0 THIRD DIFFERENTIAL UNIT
42Q1 THIRD DIFFERENTIAL LOCK
42Q2 MAIN DIFFERENTIAL LOCK
42Q3 DIFFERENTIAL LOCK ACTUATING
CYLINDER
42R0 TWO SPEED AXLE
42S0 RETRACTABLE AXLE
42U0 DUMMY AXLE CASING 6 X 2
VERSION
45 REAR AXLE HUB GROUP
45A0 GENERAL
45B0 REAR HUB
45B1 REAR HUB CHECK NUT
45C0 DRIVING FLANGE
45D0 BRAKE DRUM CIRCUMFERENTIAL
CRACK
45D2 BRAKE DRUM CRACK ACROSS THE
WIDTH
45D3 BRAKE DRUM - OTHER FAILURES
45E0 REAR WHEEL OUTER BEARING
45F0 REAR WHEEL INNER BEARING
45G0 DISTANCE PIECE
45H0 HUB OIL SEALS
45I0 REAR WHEEL STUDS
45I1 WHEEL NUT - STUD VERSION
45I2 LOCKING PEG SHEARING
45J0 REAR WHEEL BOLTS
45J1 WHEEL CONES DIGGING ON
BRAKE DRUM
45J5 WHEEL NUT - BOLT VERSION


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CODE PRODUCT COMPLAINT
45K0 BRAKE SHOE
45L0 BRAKE LINING
45M0 PULL OFF SPRING
45M1 BRAKE SHOE RETAINING SPRING
45M2 WEARING PAD
45N0 BRAKE CAM SHAFT
45N1 CAMSHAFT HOUSING/BRACKET
45N2 NEEDLE ROLLER BEARING/BUSH
45N3 ABUTMENT BLOCK
45N4 ABUTMENT BLOCK RETAINING
PLATE/BOLTS
45N5 CAMSHAFT WASHER
45N6 CAMSHAFT CIRCLIP
45N7 CAM END ROLLER
45N8 ANCHOR END ROLLER
45N9 SHOE ROLLER RETAINER CLIP
45Q0 COVER TUBE
45R0 DUST COVER
45S0 TORQUE PLATE/BRAKE CARRIER
ASSEMBLY
45S1 BRAKE CARRIER MOUNTING
BOLTS
45S3 BRAKE EXPANDER ASSEMBLY
45S4 ANTI ROTATION CLIP
45S5 RUBBER BOOT FOR EXPANDER
ASSEMBLY
45U0 ANCHOR PIN
45U1 ANCHOR PIN BUSH
45U2 GUIDED ADJUSTER BRAKE -
UNIQUE PARTS
45V0 WHEEL CYLINDER
45V1 MASTER CYLINDER
45V2 RESERVOIR
45V3 HYDRAULIC PIPES/HOSES
45V4 BRAKE CHAMBER - MASTER
CYLINDER ACTUATION
45W0 HAND BRAKE CABLE
45W1 BRACKET FOR HB CABLE
45W2 HAND BRAKE BOOT
47 FRONT AXLE
CODE PRODUCT COMPLAINT
47A0 GENERAL
47B0 I BEAM CRACK BETN.SPG.PAD @
TOP SURFACE
47B1 I BEAM CRACK BETN.SPG.PADS @
BOT.SURFACE
47B2 I BEAM CRACK BETN.SPRING PAD
AND KP BOSS
47B3 I-BEAM CRACK AT I BOLT
MOUNTING HOLE
47B4 I-BEAM CRACK AT KING PIN BOSS
AREA
47B5 I-BEAM OTHER FAILURES
(INCLUDING BEND AND TWIST)
47C0 AXLE ARM
47D0 KING PIN
47D1 KING PIN BUSHES
47D2 KING PIN SEALS
47D4 KING PIN THRUST BEARING
47E0 FRONT HUB
47F0 BRAKE DRUM -
CIRCUMFERENTIAL CRACK
47F2 BRAKE DRUM CRACK ACROSS THE
WIDTH
47F3 BRAKE DRUM - OTHER FAILURES
47G0 FRONT WHEEL OUTER BEARING
47H0 FRONT WHEEL INNER BEARING
47I0 DISTANCE PIECE
47I1 CASTLE NUT/SPLIT PIN
47J0 HUB SEALS
47K0 FRONT WHEEL STUDS
47K1 WHEEL NUT - STUD VERSION
47K2 LOCKING PEG SHEARING
47L0 FRONT WHEEL BOLTS
47L1 WHEEL NUT - BOLT VERSION
47M0 FRONT BRAKE SHOE
47N0 BRAKE LINING
47P0 PULL OFF SPRING
47P1 BRAKE SHOE RETAINING SPRING
47P2 WEARING PAD
47Q0 BRAKE CAMSHAFT


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CODE PRODUCT COMPLAINT
47Q1 CAMSHAFT HOUSING/BRACKET
47Q2 NEEDLE ROLLER BEARING/BUSH
47Q3 ABUTMENT BLOCK
47Q4 ABUTMENT BLOCK RETAINING
PLATE/BOLTS
47Q5 CAMSHAFT WASHER
47Q6 CAMSHAFT CIRCLIP
47Q7 CAM END ROLLER
47Q8 ANCHOR END ROLLER
47Q9 SHOE ROLLER RETAINING CLIP
47S0 COVER TUBE
47T0 DUST COVER
47U0 TORQUE PLATE/BRAKE CARRIER
ASSEMBLY
47U1 BRAKE CARRIER MOUNTING
BOLTS
47U3 BRAKE EXPANDER ASSEMBLY
47U4 ANTI ROTATION CLIP
47U5 BRAKE EXPANDER RUBBER BOOT
47V0 WHEEL CYLINDER
47V1 HYDRAULIC PIPE/HOSES
47W0 ANCHOR PIN
47W1 ANCHOR PIN BUSH
48 FRONT DRIVING AXLE (4X4) WITH
MAGIRUS ENDS
48A0 GENERAL
48E0 FRONT AXLE DIFFERENTIAL UNIT
48F0 FRONT AXLE SHAFT OUTER
48F1 FRONT AXLESHAFT NEEDLE BRG
48F2 OILSEAL -FRONT AXLESHAFT
48H0 4X4 FRONT HUB
48H1 HUB OIL SEAL
48I0 FRONT AXLE CASING
48I1 STUB AXLE
48I2 DRIVING FLANGE
48L1 DRIVING SHAFT
48L2 YOKE ASSEMBLY
48M1 STEERING ARM
48M2 TRACK ARM
48M3 KINGPIN NEEDLE ROLLER BRG
CODE PRODUCT COMPLAINT
48M4 OILSEAL KINGPIN
48N0 FAILURES DUE FOREIGN MATL
48P0 BRAKE SPIDER
48P1 BRAKE SHOE
48P2 BRAKE SHOE RETAINING SPRING
48P3 BRAKE GUIDE SCREW
48P4 BRAKE SHOE RETAINING CLIP
48P5 BRAKE DRUM
50 STEERING
50A0 GENERAL
50D0 RANE STEERING ROCKER SHAFT
50D1 RANE INNER COLUMN /RIGID STG
50D2 RANE INNER COLUMN UJ
APPLICATION
50D3 RANE STEERING BOX HOUSING
50D4 RANE STG TAPER ROLLER BRG
50D5 RANE OUTER TUBE
50D6 RANE DROP ARM
50D7 RANE STEERING COLUMN BUSHES
50D8 RANE MAIN NUT ASSEMBLY
50D9 RANE STEERING OTHER PARTS
50E0 STEERING BEVEL BOX
50G0 POWER STG PUMP SHAFT/GEAR
(VANE TYPE)
50G1 POWER STEERING PUMP (VANE)
50G2 POWER STEERING PUMP KEY
50G3 POWER STG PUMP GEAR MTG SET
SCREW
50G4 POWER STEERING UJ CROSS SHAFT
50G5 POWER STG OTHER COMPLAINTS
50G6 POWER STG PUMP DRIVE PULLEY
50G7 POWER STG PUMP DRIVE BELT
50G8 POWER STEERING OIL SEAL
50H0 STEERING WHEEL
50I0 STEERING LEVERS
50I1 STEERING LEVER BOLTS
50I2 TRACK ROD LEVER
50J0 DRAG LINK
50J1 TRACK ROD
50J2 STEERING PLAY ADJUSTMENT


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CODE PRODUCT COMPLAINT
50J3 DRAG LINK SOCKET
50J4 DRAG LINK BALL PIN
50J5 DRAG LINK SOCKET PINCH BOLT
50J6 TRACK ROD SOCKET
50J7 TRACK ROD BALL PIN
50J8 TRACK ROD SOCKET PINCH BOLT
50K0 STEERING BOX MOUNTING STUDS
50K1 STG.MTG BRKT-FRAME MTG TYPE
50K2 STG.MTG BRKT-OUTRIGGER TYPE
50K3 PWR STG BOX INPUT SHAFT SEAL
50K4 POWER STG BOX ROCKER SHAFT
SEAL
50K5 POWER STG BOX LIMITER VALVE
50L0 UNIVERSAL JOINT CROSS
50M3 POWER STEERING RESERVOIR
50M4 POWER STEERING HOSES
50M5 POWER STEERING OIL FILTER
50M6 POWER STG.RESERVOIR
MOUNTING BRACKET
50M7 POWER STEERING METALLIC PIPES
50N0 STEERING OUTER COLUMN
SUPPORT BRACKET
50P0 STEERING COLUMN ASSEMBLY
(CARGO)
52 BRAKES
52A0 GENERAL
52B0 AIR PIPES
52B1 AIR HOSES
52C0 AIR TANK/SENSING TANK
52C1 AUXILLARY TANK
52C2 AIR TANK BRACKET
52D0 AIR INLINE FILTER
52F0 UNLOADER VALVE WITH TYRE
INFLATOR
52G0 STOP LIGHT SWITCH
52H0 BRAKE CHAMBER FRONT
52I0 SLACK ADJUSTER AND LINKAGES
52I1 AUTOMATIC SLACK ADJUSTER
52J0 BRAKE OPERATING PEDAL STD
52J1 BRAKE OPERATING PEDAL C45
CODE PRODUCT COMPLAINT
52K0 E2 BRAKE VALVE
52K1 SYSTEM PROTECTION VALVE
52K2 GRADUATED HAND CONTROL
VALVE
52L0 SPRING BRAKE CHAMBER REAR
52M0 QUICK RELEASE VALVE
52M1 RELAY VALVE
52M2 TC2 VALVE
52M3 TRAILER CONTROL VALVE
52N0 PALM COUPLING SERVICE LINE
52N1 PALM COUPLING EMERGENCY
LINE
52P0 LOW PRESSURE WARNING
SWITCH
52Q0 EXHAUST BRAKE VALVE - SLIDING
TYPE
52Q1 EXHAUST BRAKE VALVE -
BUTTERFLY TYPE
52Q2 BALL JOINT FOR BUTTERFLY
VALVE LEVER
52Q3 EXHAUST BRAKE - SOLENOID
VALVE
52Q4 EXHAUST BRAKE FOOT OPERATED
SWITCH ON FLOOR
52Q5 EXHAUST BRAKE FOOT OPERATED
SWITCH ON PEDAL
52Q6 EXHAUST BRAKE OPERATING
CYLINDER
52Q7 ISOLATOR SWITCH FOR EXHAUST
BRAKE
52R0 AIR PRESSURE REDUCER VALVE
52S0 AIR DRIER
52S1 AUTO DRAIN VALVE
52S2 DRYING AND DISTRIBUTION UNIT
53 FRAME AND SUSPENSION
53A0 GENERAL
53A1 DIFFERENCE IN WHEEL BASE
53A2 FRAME HEIGHT VARIATION/TWIST
53B0 FRAME BEND/BUCKLING
53B1 SUB FRAME


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112
CODE PRODUCT COMPLAINT
53B2 TURN TABLE BEAM (ARTIC)
53B3 OUTRIGGER/END GUSSETS
53B4 TRACTA SAURER COUPLING (VEST
BUS)
53B5 FRAME FLITCH INTERNAL
53B6 FRAME FLITCH EXTERNAL
53C0 FRAME CRACK FRONT X MEMBER
GUSSET AREA
53C1 FRAME CRACK 2ND X MEMBER
BOLT HOLES
53C2 FRAME CRACK BET. FSRB AND 2ND
X MEMBER
53C3 FRAME CRACK CJ BRG X MEMBER
GUSSET AREA
53C4 FRAME CRACK RSFB X MEMBER
GUSSET AREA
53C5 FRAME CRACK RSRB X MEMBER
GUSSET AREA
53C6 FRAME CRACK REAR SPRING
BUFFER AREA
53C7 FRAME CRACK AT FRONT SPRING
FRONT BRACKET AREA
53C8 FRAME CRACK @ HELPER
SPG.FRONT BRKT.AREA
53C9 FRAME CRACK @ HELPER
SPG.REAR BRKT.AREA
53D0 FRAME CRACK STG.MOUNTING
BRACKET AREA
53D1 FRAME CRACK OUTRIGGER
MTG.BRACKET AREA
53D2 FRAME CRACK AT FUEL TANK
MTG.AREA
53D3 FRAME CRACK AT TRUNNION
MTG.AREA
53D4 FRAME CRACK AT OTHER AREA
53D5 FRAME CRACK AT CABIN REAR
SUPPORT AREA
53D6 FRAME CRACK DUE TO BODY
BUILDING DEFECT
53E0 CENTRE BEARING X MEMBER
53E1 TUBULAR X MEMBER
CODE PRODUCT COMPLAINT
53E2 CROSS MEMBER OTHERS
53E3 SOLE MEMBER
53E4 REAR SPRING FRONT X MEMBER
(STANDARD)
53E5 REAR SPRING FRONT X MEMBER -
FULL DEPTH
53E6 REAR SPRING MIDDLE X MEMBER
(2516)
53E7 REAR SPRING REAR X MEMBER
53E8 FRONT CROSS MEMBER
53E9 SECOND CROSS MEMBER
53F0 U BOLT/I BOLT
53F1 SPRING U CLAMP
53G0 FRONT SPRING MAIN LEAF
53I0 REAR SPRING MAIN LEAF
53K0 HELPER SPRING
53L0 SHOCK ABSORBER FRONT
53L1 SHOCK ABSORBER REAR
53M0 SHOCK ABSORBER BRACKET
FRONT
53M1 SHOCK ABSORBER BRACKET REAR
53N0 SPRING BRACKETS FRONT SPRING
53N1 SPRING CHAIR REAR SPRING
53N2 SPRING BRACKET REAR SPRING
53N3 HELPER BRACKET
53N4 HELPER BRACKET WEAR PADS
53N5 HANGER BRACKET WEAR PADS
53P0 SPRING BUFFERS FRONT
53P1 SPRING BUFFERS REAR
53Q0 SPRING SHACKLE
53Q1 SHACKLE PIN
53Q3 SPRING EYE BOLT
53Q4 SPRING EYE BUSH - FRONT SPRING
FRINT
53Q5 SPRING EYE BUSH - FRONT SPRING
REAR
53Q6 SPRING EYE BUSH - REAR SPRING
FRONT BUSH
53Q7 SPRING EYE BUSH - REAR SPRING
REAR BUSH


AL Warranty (Vehicles)
113
CODE PRODUCT COMPLAINT
53Q8 SPRING EYE BUSH - REAR MOST
SPRING REAR BUSH
53Q9 SHACKLE PIN - MAV REAR
53R0 BELL CRANK LEVER
53R1 V SEAL FOR SHACKLE PIN
53S0 TIE RODS
53S1 LINK ARMS
53S2 METALLASTIC BUSHES
53S3 SPHERICAL BEARINGS
53T0 TORQUE STABILIZER
53T1 ANTI ROLL BAR
53U0 RADIUS ROD
53U1 RADIUS ROD BRACKETS/BOLTS
53U2 RADIUS ROD BUSHES
53U3 SILENT BLOCK BUSH
53V0 CROSS TUBE
53W0 BOGIE CROSS SHAFT
53W1 BOGIE BRACKET
53X0 AIR SUSPENSION BELLOW FRONT
53X1 AIR SUSPENSION BELLOW REAR
53X2 LEVELLING VALVES
53X5 AIR SUSPENSION BEAM
53X6 REAR LOCATION LINK -AIR
SUSPENSION
53X7 PANHARD ROD
53X8 CROSS BEARER -AIR SUSPENSION
53X9 AIR SUSPENSION PIPES
53Y0 FRAME CRACK AT FRONT SPRING
REAR BRACKET
53Z0 WEWELLER RUBBER ELEMENTS
53Z1 WEWELLER SPRINGS -FRONT 4"
53Z2 WEWELLER SPRINGS REAR
53Z3 FRONT WEVELLER BRACKETS
53Z4 REAR WEVELLER BRACKETS
53Z5 PARABOLIC SPRINGS
53Z6 AUTOROLA FRONT SUSPENSION
53Z7 AUTOROLA REAR SUSPENSION
53Z8 WEWELLER SPRING - FRONT 3"
55 ACCESSORIES
55A0 GENERAL
CODE PRODUCT COMPLAINT
55B0 SPARE WHEEL CARRIER
55B1 SPARE WHEEL CARRIER
OPERATING CABLE
55B2 SPARE WHEEL CARRIER BRACKET
55C0 WHEEL DISC DEFECTS -
MTG.HOLES AREA
55C1 WHEEL DISC DEFECTS - FIXED
FLANGE AREA
55C2 WHEEL DISC DEFECTS - WELDED
AREA
55C3 WHEEL DISC DEFECTS - LOCKING
RING AREA
55D0 TYRES AND TUBES
55E0 FUEL TANK
55E1 FUEL TANK GAUGE MECHANICAL
55E2 FUEL TANK GAUGE ELECTRICAL -
AT FUEL TANK
55E3 FUEL TANK MOUNTING
55E4 WATER SEPARATOR -
MECHANICAL TYPE
55E5 FUEL TANK CAP
55E6 FUEL TANK CAP LOCK
55F0 SILENCER
55F1 SILENCER INLET/OUTLET PIPES
55F2 EXHAUST PIPE MOUNTING
BRACKET(AT F/W HOUSING AREA)
55F3 SILENCER MOUNTING CLAMPS
55F4 TAIL PIPE MOUNTING BRACKET
55F5 TAIL PIPE CLAMPS
55G0 EXHAUST FLEXIBLE PIPE
55G1 EXHAUST PIPE LINE CARGO
55H0 CAB BODY STRUCTURE CRACK
55H1 CAB FLOOR CRACK
55H2 ERGOMATIC CAB
55H3 CAB OTHER FAILURES
55H4 BONNET
55H5 BONNET INSULATION
55H6 BONNET SEALING RUBBER
55I0 FRONT END STRUCTURE
(810/STAG)


AL Warranty (Vehicles)
114
CODE PRODUCT COMPLAINT
55J0 FRONT END STRUCTURE (SFC)
55J1 SEMI FORWARD CONTROL
BONNET
55J2 SEMI FORWARD CENTRE LOCK
55J3 SEMI FORWARD CONTROL
BONNET HINGES
55J4 INTEGRAL BUS BODY STRUCTURE
55J5 SFC CAB MOUNTING LONG
MEMBER (LH/RH)
55J6 SEMI FORWARD CONTROL CAB
MOUNTING BRACKET.
55J7 A POST SFC
55K0 TIPPING BODY TAIL GATE
55L0 DUMPER BODY
55M0 FULLY BUILT CABIN
55N0 BUMPER AND ITS MOUNTING
55P0 GRILLE
55P1 GRILLE HINGES
55P2 GRILLE LOCK
55P3 GRILL LOCKING MECHANISM
55P4 FRONT OPENING PANEL STAY
ROD
55P5 STAY ROD GROMMET
55Q0 FRONT WINDSCREEN GLASS
55Q1 FRONT WINDSCREEN GLASS
RUBBER
55Q2 FRONT WINDSCREEN GLASS
RUBBER
55Q3 REAR VIEW MIRROR LH / RH
55Q4 REAR VIEW MIRROR MOUNTING
BRACKET LH / RH
55R0 CAB MOUNTING BRACKET
55S0 PANTHER FRP FRONT PANEL
55S1 PANTHER FES STEEL STRUCTURE
55T0 HYDRAULIC JACK
55U0 WIPER MOTOR
55V0 DRIVERS SEAT
55V1 DRIVER SEAT ADJUSTING
MECHANISM
55W0 C45 CAB
CODE PRODUCT COMPLAINT
55W1 G45 MARK II
55W2 G45 MARK III
55X0 MUD GUARD
55X1 REAR UNDER RUN PROTECTION
DEVICE (RUPD)
55X2 LATERAL PROTECTION DEVICE
(LPD/SUPD)
55Y0 RUBBER CONES/MOUNTING
BRACKET
55Z0 AC DRIVE IDLER PULLEY
55Z1 AC DRIVE IDLER PULLEY
MOUNTING BRACKET
55Z2 AC UNIT DRIVE IDLER PULLEY
BEARING
55Z3 ENGINE TO IDLER PULLEY DRIVE
BELT
55Z4 FAN BELT TENSIONER
ARRANGEMENT IN IDLER PULLEY
55Z5 AC COMPRESSOR MOUNTING
BRACKET
56 CARGO CAB
56A0 GENERAL
56B0 CAB PANEL FLOOR
56C0 CAB PANEL FRONT
56D0 CAB PANEL ROOF
56E0 CAB DOOR
56E1 DOOR LOCK MECHANISM
56E2 CAB LOCKING MECHANISM
56E3 STRIKER PIN FOR CABLOCK
56E4 ANTIRATTLE SPRING IN CABLOCK
56E5 HANDLE -DOOR LOCK
56E6 KEY -DOOR LOCK
56E7 LOCK BARREL
56E8 REMOT LOCK-DOOR
56F0 WIND SCREEN & VISOR
56F1 WIND SCREEN WASHER
56G0 DOOR GLASS
56G1 QUARTER GLASS/QUARTER GLASS
LOCK
56G2 WINDOW WINDING MECHANISM


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CODE PRODUCT COMPLAINT
56I0 TORSION BAR
56I1 TORSION BAR PAD
56J0 CAB MOUNTING BRACKET FRONT
56J1 CAB MOUNTING BOLT - CAB TO
BRACKET
56J2 CAB MOUNTING BOLT - BRACKET
TO CHASSIS
56K0 FUSE MODULE
56L0 SEATS
56M0 CAB PAINT
56M1 CAB PAINT UNDER BODY
56N0 CAB MOUNTING BUSH FRONT
56N1 CAB MOUNTING BUSH REAR
56P0 FENDER
56P1 BUMPER
56P2 GRILLE
57 ELECTRICALS
57A0 GENERAL
57B0 BATTERY
57B1 BATTERY CARRIER/FITMENT
DEFECT
57B2 MAIN CABLE
57B3 BATTERY ISOLATOR SWITCH
57C0 WIRING
57C1 FUSE BOX
57C2 FUSE - CAPSULE TYPE
57C3 FUSE - BLADE TYPE
57D0 STARTER MOTOR AUXILIARY
FIELD COIL
57D1 STARTER MOTOR COMMUTATOR
SOLDERING
57D2 STARTER MOTOR CLUTCH SLIP
57D3 STARTER MOTOR PINION END
CUSHIONING
57D4 STARTER MOTOR OTHER
COMPLAINTS
57D5 STARTER RELAY
57E0 ALTERNATOR REGULATOR
57E1 ALTERNATOR ROTOR
57E2 ALTERNATOR DIODE
CODE PRODUCT COMPLAINT
57E3 ALTERNATOR BRUSHES
57E4 ALTERNATOR STATOR
57E5 ALTERNATOR FUSE
57E6 ALTERNATOR KEY/KEYWAY
57E7 ALTERNATOR CHARGING
57E8 ALTERNATOR OTHER
COMPLAINTS
57F0 DYNAMO
57G0 REGULATOR
57H0 HEAD LAMP
57H1 HEAD LAMP RELAY
57H2 CAB INTERIOR LAMP
57I0 TAIL LAMP
57J0 PARKING/SIDE INDICATOR LAMP
57K0 PILOT LAMP
57L0 LAMPS OTHERS
57M0 AIR CONDITIONING UNIT
57N0 SOLENOID
57P0 OIL PRESSURE TRANSDUCER
57Q0 STARTER MOTOR SOLENOID
58 DASH BOARDS
58A0 GENERAL
58B0 COMBINATION SWITCH
58C0 KEY TYPE SWITCH
58D0 INDICATOR SWITCH
58E0 STARTER BUTTON
58F0 AIR PRESSURE BUZZER
58F1 HAZARD WARNING SWITCH
58G0 FLASHER UNIT STANDARD
58G1 FLASHER UNIT ELECTRONIC
58G2 FLASHER INDICATOR ON PANEL
BOARD - CARGO
58G3 MAIN BEAM INDICATOR
58H0 HORN
58I0 SPEEDO METER
58J0 SPEEDO CABLE
58K1 ELECTRICAL TEMPERATURE
GAUGE
58L0 MECHANICAL OIL PRESSURE
GUAGE


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116
CODE PRODUCT COMPLAINT
58L1 OIL PRESS GAUGE FLEX. PIPE
58L2 ELECTRICAL OIL PRESSURE
GAUGE
58L3 BUNDY PIPE OIL PRESSURE GAUGE
58M0 AIR PRESSURE GAUGE
58N0 AMPERE METER
58N1 VOLTMETER
58N2 CLUSTER INST. PANEL-GLASS /
SEALING RING / HOUSING
58P0 RPM INDICATOR DIGITAL
58P1 RPM INDICATOR DIAL TYPE
58Q0 ELECTRONIC HOUR METER
58R0 PULL AND PUSH SWITCH - HEAD
LAMP
58R1 PULL AND PUSH SWITCH -
IGNITION
58S0 PIANO TYPE SWITCH
58T0 PARKING BRAKE WARNING LAMP
(PANEL BOARD)
58U0 WATER SEPARATOR LEVEL
WARNING LAMP
58V0 BULB TESTING SWITCH
58W0 LOW AIR PRESSURE ALARM
58X0 LOW OIL PRESSURE WARNING
LAMP
58X1 LOW OIL PRESSURE SWITCH
58X2 FUEL TANK GAUGE ON
DASHBOARD
58Y0 CAB SEATING WARNING LAMP
58Z1 ELECTRICAL TEMPERATURE
SENSOR
58Z2 REVERSE LIGHT TIPPER
58Z3 REVERSE BEEPER
60 TRAILER UNIT
60A0 GENERAL
60B0 MAHINDRA OWEN AXLE
60B1 TRAILER INDIA AXLE
60B2 TRAILER AXLE OTHER MAKE
60C0 MAHINDRA OWEN FRAMES
60C1 TRAILER INDIA FRAMES
CODE PRODUCT COMPLAINT
60C2 TRAILER FRAME OTHER MAKE
60D0 MAHINDRA OWEN 5TH
WHEEL/SUB FRAME
60D1 TRAILER INDIA 5TH WHEEL/SUB
FRAME
60D2 HAULWEL 5TH WHEEL/SUB
FRAME
60D3 OTHER MAKE 5TH WHEEL/SUB
FRAME
60E0 TURN TABLE KINGPIN
60E1 KINGPIN OFFSET
61 TIPPING UNIT
61A0 GENERAL
61B0 HOSES/PIPE
61C0 RAMS PISTON/RINGS
61C1 PIVOT PINS
61C2 TRUNNION ARM
61C3 TRUNNION ARM MOUNTING X
MEMBER
61C4 OIL SEALS
61D0 INNER/OUTER LEVERS
61E0 PUMPS
61F0 HYDRAULIC TANK
61F1 BREATHER- HYDRAULIC TANK
61G0 VALVE
61H0 POWER TAKE OFF U/T
61H1 PNEUMATIC OPERATING SWITCH -
PTO
61H2 PUSH PULL CABLE
61H3 SOLENOID SWITCH
61I0 PTO OPERATING LEVER (CABIN)
61J0 SUB-FRAME ASSEMBLY
61J1 LOAD BODY RUBBER BUFFER
61K0 FRONT END TIPPING SYSTEM
62 MARINE / INDUSTRIAL ENGINE
62A0 GENERAL
62B0 SEA WATER PUMP
62C0 ENGINE MOUNTING
62D0 CLUTCH ASHOK
62D1 CLUTCH KPC


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CODE PRODUCT COMPLAINT
62D2 CLUTCH GPL
62D3 ASHOK CLUTCH FORWARD
62D4 ASHOK CLUTCH REVERSE
62D5 BACK PLATE
62D6 CLUTCH FINGER ASSEMBLY
62D7 WITHDRAWAL ASSEMBLY
62D8 WITHDRAWAL SLEEVE
62D9 WITHDRAWAL BEARING HOUSING
62E0 GEAR CASING ASHOK
62E1 GEAR CASING KPC
62E2 GEAR CASING GPL
62E3 ASHOK END COVER
62E4 FRONT OIL SEAL
62E5 REAR OIL SEAL
62F0 GEARS ASHOK GEAR BOX
62F1 GEARS KPC GEAR BOX
62F2 GEARS GPL GEAR BOX
62F3 LAYSHAFT FORWARD GEAR
62F4 LAYSHAFT REVERSE GEAR
62F5 IDLER GEAR
62F6 IDLER GEAR BUSH
62G0 SHAFT ASHOK GEAR BOX
62G1 SHAFT KPC GEAR BOX
62G2 SHAFT GPL GEAR BOX
62G3 INPUT SHAFT FORWARD ASHOK
62G4 INPUT SHAFT REVERSE ASHOK
62G5 LAYSHAFT ASHOK
62G6 OUTPUT SHAFT FLANGE ASHOK
62H0 BEARING ASHOK GEAR BOX
62H1 BEARING KPC GEAR BOX
62H2 BEARING GPL GEAR BOX
62H3 BEARING - FORWARD INPUT
SHAFT ASHOK
62H4 BEARING - REVERSE INPUT SHAFT
ASHOK
62H5 BEARING LAYSHAFT FRONT
62H6 BEARING LAYSHAFT REAR
62I0 GEAR SHIFT ASHOK
62I1 GEAR SHIFT KPC
62I2 GEAR SHIFT GPL
CODE PRODUCT COMPLAINT
62I3 SELECTOR SHAFT - ASHOK
62I4 SELECTOR FORK - ASHOK
62I5 SELECTOR LEVER - ASHOK
62J0 COUPLING
62K0 PROPELLER
64 SUPER STRUCTURE FOR GOODS /
DEFENCE VEHICLES
64A0 SUPER STRUCTURE GENERAL
64B0 WATER PUMP
64C0 PNEUMATIC VALVES
64D0 PNEUMATIC CYLINDER (ACCL.
CONTROL)
64E0 HYDRAULIC VALVES
64F0 PRIMING UNIT
64G0 MONITOR
64H0 AIR LEAK
64I0 ELECTRICALS
64J0 CREW CABIN: BABBAR WRECKR
LRV
64J1 CREW CABIN: PERFECT
MFR.INDUSTRIES LRV
64K1 WINCH GEARBOX LRV
64K2 WINCH GEAR BOX OPERATING
LINKAGES
64L1 WRECKER BOOM LRV
64L2 BOOM/WINCH CABLE : LRV
64M0 MEASURING GAUGES (VENDOR)
64N0 WATER TANK
64N1 FOAM TANK
64N3 DEMISTER TANK/CONNECTION
64O1 DOOR SHUTTER
64O2 ALL PIPING AND PLUMBINGS
64O3 ALL HOSES / RUBBER ITEMS IN
CIRCUIT
64O4 ATTACHMENTS/ACCESSORIES
64P0 PTO ACTUATING MECH
(MANUAL)
64P1 EXHAUST PRIMING MECH
64P2 PROPELLER SHAFT FOR WATER
PUMP


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CODE PRODUCT COMPLAINT
64P3 ACTUATING LEVERS
64P4 CHAIN
64P5 OVER LOAD CLUTCH
64P6 PROPELLER SHAFT (PTO)
64Q0 PLASTIC/RUBBER ITEM (VENDOR)
64Q1 OTHER MOUNTINGS
64Q3 FIT AND FINISH
64R0 SERVICE DRUM ASSY
64R1 SERVICE DRUM RING GEAR
64R3 SERVICE DRUM CABLES
64S0 TOWING HITCH ASSY
64S1 STIFF LEG BLOSTER ASSY
64S2 OUT BOARD LEG ASSY
64S3 CABLE HOOK
64T0 MAST SHEAVE YOKE ASSY
64T1 BOOM SHEAVE YOKE ASSY
64T2 SERVICE PINION SHAFT ASSY
64T3 IDLER SPROCKET YOKE ASSY
64V1 BRAKE ASSCENTRIC ASSY
64W1 OPERATING LEVER ASSY
64X1 REAR JACK
64Z0 WRECKER PLAT FORM BODY
65 FULLY BUILT BUS
65A0 GENERAL
AIR CONDITIONING UNIT
RELATED
65B0 SLAVE ENGINE FOR AC UNIT
65B1 AC DUCTING IN PASSENGER
COMPARTMENT
65B2 AC UNIT COMPRESSOR
65B3 AC COMPRESSOR DRIVE BELT
65B4 AC UNIT EVAPORATOR
65B5 AC UNIT EVAPORATOR FAN /
BLOWER
65B6 AC UNIT EXPANSION VALVE
65B7 AC UNIT CONDENSOR
65B8 AC UNIT CONTROLS (SWITCHES &
RELAYS)
65B9 AC UNIT WIRING HARNESS
BODY STRUCTURE RELATED
CODE PRODUCT COMPLAINT
65C0 FLOOR STRUCTURE AT
PASSENGER AREA
65C1 DRIVER SEAT PLATFORM AREA
65C2 SIDE STRUCTURE LH / RH
65C3 ROOF STRUCTURE
65C4 FRONT STRUCTURE
65C5 REAR STRUCTURE
65C6 FOOT STEP FRONT
65C7 FOOT STEP REAR
65C8 WHEEL ARCH FRONT LH/ RH
65C9 WHEEL ARCH REAR LH/ RH
65D0 DRIVER DOOR
65D1 EMERGENCY DOOR
65D2 PASSENGER DOOR
65D3 PNEUMATIC ACTUATION
MECHANISM FOR PASSENGER
DOOR
65D4 DOOR LOCK
65D5 DOOR HINGES
65D6 PASSENGER OVERHEAD LUGGAGE
COMPARTMENT
65D7 LUGGAGE COMPARTMENT -
UNDER BODY
65D8 INTEGRATION BETWN
BODY&OUTRIGGER @ REAR SUSPN
AREA
65D9 INTEGRATION BETWEEN BODY &
OUTRIGGER @ OTHER AREAS
65E0 WINDOW
65E1 WINDOW GLASS
65E2 WINDOW HANDLE
65E3 WINDOW LOCK
65E4 REAR WINDSCREEN GLASS
65E5 REAR WINDSCREEN GLASS
RUBBER
65E6 REAR WINDSCREEN APERTURE
65E7 ROOF VENTILATION DOOR
65E8 SUN VISOR - FRONT WINDSCREEN
GLASS
65E9 ROOF TAR MAT


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CODE PRODUCT COMPLAINT
65F0 PASSENGER SEAT
65F1 PASSENGER SEAT ADJUSTMENT
MECHANISM
66 CARGO CAB TILT & GEAR SHIFT
MECHANISM
66A0 GENERAL
66B0 GEAR LEVER SEATING
BLOCK/DISTANCE PIECE
66B1 GEAR LEVER CONNECTOR
FLANGE
66B3 SEALING PAD ASSEMBLY-FOR
FLOOR MOUNTED
66C0 GEAR SHIFT TELESCOPE NYLON
END BLOCK
66C1 TELESCOPIC LOCK RELEASE
CABLE
66C5 RELEASE CABLE PULLEY
66C6 RELEASE CABLE SPRING
66C7 RELEASE CABLE CAM
66C8 RELEASE CABLE SPINDLE
66D0 CAB TILT KEY HOUSING
66D1 CAB LIFTING : GENERAL
STALLION/LRV
66D2 CAB LIFTING PUMP STALLION/LRV
66D3 CAB LIFTING RAM STALLION/LRV
66E0 CONTROL ROD SUPPORT LH
66E1 CONTROL ROD SUPPORT RH
66F0 TELESCOPIC SPHERICAL BEARING
CODE PRODUCT COMPLAINT
66F1 SPHERICAL BEARING -FLOOR
MOUNTED CSO
66G0 SELECTOR FORK DETENT SPRING
66G1 SELECTOR FORK DETENT BALL
66G2 DETENT PLATE
66G3 SELECTOR FORK NEEDLE ROLLER
BEARING
66H1 REMOTE OPERATING DOOR
CLOSING MECHANISM
66J0 CSO BRACKET LOWER
66J1 CSO BRACKET UPPER
66J2 GAITER FOR GEAR SHIFT LEVER
66J3 GEAR SHIFT LEVER
66J4 KNUCKLE FOR GEAR SHIFT LEVER
66J5 BALL JOINT AND NUT FOR GEAR
SHIFT LEVER
66J6 CSO TUBE ASSEMBLY
66J7 FORK SUPPORT LEVER
66J8 PIVOT SUPPORT BRACKET
66J9 GEARSHIFT ROD
72 AMC
72A0 AMC SCHEDULED SERVICE








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26. FAULT CODE

CODE FAULT DESCRIPTION
AA ADRIFT/LOOSE
AB AIR BUBBLE
AC AIR LEAK
AD AIR LOCK
AE BEND/DEFORMED/DISTORTED
AF BLOCKED/CLOGGED
AG BROKEN/BURST/CRACKED
AH BURNT / MELTED / DISCOLOURED
AJ CASTING DEFECTS / POROUS
AK
CORRODED / CONTAMINATED /
WATER INGRESS
AL
EXCESS CLEARANCE / PLAY /
WORN
AM FITMENT DEFECT
AN FOREIGN MATERIAL
AP FOULING
AQ FUEL LEAK
AR GAS LEAK
AS IMPROPER WELDING/SOLDERING
AT MACHINING DEFECT
AU MAINTENANCE DEFECT
AV MALADJUSTED
AW MISALIGNED
AX MISMATCHED
AY NOISY/VIBRATION
AZ OIL LEAK
BA OPEN CIRCUIT
BB PEELED OFF/CHIPPING
BC POOR CONNECTION
CODE FAULT DESCRIPTION
BD ROTATED
BE SCORED/PITTED
BF SCUFFED/SEIZED/STIFF/HARD
BG SHORTAGE
BH SHORT CIRCUIT
BJ SHUDDER/JUDDER
BK WATER LEAK
BL WEAK
BM UNIDENTIFIED DEFECT
BN LACK OF LUBRICATION
PERFORMANCE RELATED FAULT CODES
To be used only when definite reasons are
Not Available
CA ENGINE OIL CONSUMPTION
CB ENGINE OIL THICKENING
CC ENGINE OVERHEATING
CD LOW ENGINE OIL PRESSURE
CE EXCESS ENGINE BLOWBYE
CF EXCESS FUEL CONSUMPTION
CG POOR PICKUP
CH
ENGINE NOT TAKING
LOAD/HUNTING
CJ TRANSMISSION NOISE
CK EXCESS TYRE WEAR
CL BRAKE PULLING
FAULT CODES FOR MISCELLANEOUS
ACTIVITIES
DA TRIAL FITMENT
EC ECOCARE REPLACEMENTS
FAULT CODES FOR AMC
Z0 PDI FOR AMC STU VEHICLES
ZA I YEAR FIRST SERVICE


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CODE FAULT DESCRIPTION
ZB I YEAR SECOND SERVICE
ZC I YEAR THIRD SERVICE
ZD I YEAR FOURTH SERVICE
ZE I YEAR FIFTH SERVICE
ZF I YEAR SIXTH SERVICE
ZG I YEAR SEVENTH SERVICE
ZH I YEAR EIGHTH SERVICE
ZI I YEAR NINTH SERVICE
ZJ I YEAR TENTH SERVICE
ZK I YEAR ELEVENTH SERVICE
ZL I YEAR TWELFTH SERVICE
ZM I YEAR THIRTEENTH SERVICE
ZN I YEAR FOURTEENTH SERVICE
ZO I YEAR FIFTEENTH SERVICE
ZP I YEAR SIXTEENTH SERVICE
ZQ I YEAR SEVENTEENTH SERVICE
ZR I YEAR EIGHTEENTH SERVICE
ZS I YEAR NINETEENTH SERVICE
YA II YEAR FIRST SERVICE
YB II YEAR SECOND SERVICE
YC II YEAR THIRD SERVICE
YD II YEAR FOURTH SERVICE
YE II YEAR FIFTH SERVICE
YF II YEAR SIXTH SERVICE
YG II YEAR SEVENTH SERVICE
YH II YEAR EIGHTH SERVICE
YI II YEAR NINTH SERVICE
YJ II YEAR TENTH SERVICE
CODE FAULT DESCRIPTION
YK II YEAR ELEVENTH SERVICE
YL II YEAR TWELFTH SERVICE
YM II YEAR THIRTEENTH SERVICE
YN II YEAR FOURTEENTH SERVICE
YO II YEAR FIFTEENTH SERVICE
YP II YEAR SIXTEENTH SERVICE
YQ II YEAR SEVENTEENTH SERVICE
YR II YEAR EIGHTEENTH SERVICE
YS II YEAR NINETEENTH SERVICE
XA III YEAR FIRST SERVICE
XB III YEAR SECOND SERVICE
XC III YEAR THIRD SERVICE
XD III YEAR FOURTH SERVICE
XE III YEAR FIFTH SERVICE
XF III YEAR SIXTH SERVICE
XG III YEAR SEVENTH SERVICE
XH III YEAR EIGHTH SERVICE
XI III YEAR NINTH SERVICE
XJ III YEAR TENTH SERVICE
XK III YEAR ELEVENTH SERVICE
XL III YEAR TWELFTH SERVICE
XM III YEAR THIRTEENTH SERVICE
XN III YEAR FOURTEENTH SERVICE
XO III YEAR FIFTEENTH SERVICE
XP III YEAR SIXTEENTH SERVICE
XQ III YEAR SEVENTEENTH SERVICE
XR III YEAR EIGHTEENTH SERVICE
XS III YEAR NINETEENTH SERVICE


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CODE FAULT DESCRIPTION
WA IV YEAR FIRST SERVICE
WB IV YEAR SECOND SERVICE
WC IV YEAR THIRD SERVICE
WD IV YEAR FOURTH SERVICE
WE IV YEAR FIFTH SERVICE
WF IV YEAR SIXTH SERVICE
WG IV YEAR SEVENTH SERVICE
WH IV YEAR EIGHTH SERVICE
WI IV YEAR NINTH SERVICE
WJ IV YEAR TENTH SERVICE
WK IV YEAR ELEVENTH SERVICE
WL IV YEAR TWELFTH SERVICE
VA V YEAR FIRST SERVICE
VB V YEAR SECOND SERVICE
VC V YEAR THIRD SERVICE
VD V YEAR FOURTH SERVICE
VE V YEAR FIFTH SERVICE
VF V YEAR SIXTH SERVICE
VG V YEAR SEVENTH SERVICE
VH V YEAR EIGHTH SERVICE
VI V YEAR NINTH SERVICE
VJ V YEAR TENTH SERVICE
VK V YEAR ELEVENTH SERVICE
VL V YEAR TWELFTH SERVICE



AL Warranty (Vehicles)
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27. REPAIR OPERATION TIME SCHEDULE
CODE DESCRIPTION A B D E
EN100 COMPLETE OVERHAULING OF ENGINE ASSY
(INCLUDES R&R, DISMANTLING, CLEANING,
INSPECTION AND ASSEMBLING WITH NEW OR R/C
COMPONENTS-NA ENGINE)
42.0 43 80 31
EN105 R & R ENGINE ASSY 13.0 12 21 7
EN110 COMPLETE OVERHAUL OF SPARE/FLOAT ENGINE
(WITHOUT R&R)
29.0 31 59 24
EN115 ENGINE TESTING 3.0 3 4 3
EN120 DECARBONISING CYLINDER HEAD AND
REPLACING VALVE GUIDE
11.0 13.5 17 9
EN125 PRESSURE TEST CYLINDER HEAD 1.0 1 1 1
EN130 PRESSURE TESTING OF ENGINE BLOCK 1.0 1 1 1
EN135 RE-RINGING JOB 7.5 9.5 14 6.5
EN140 R & R CYLINDER HEAD GASKET 4.5 7 10 4
EN145 R & R BROKEN CYLINDER HEAD BOLT/ STUD 6.0 8 10 6
EN150 R & R ROCKER SHAFT ASSEMBLY AND ADJUST
VALVE CLEARANCE
2.0 2.5 3 1.5
EN155 R & R AND OH ROCKER ARM 2.5 3 3.5 2
EN160 ADJUST VALVE CLEARANCE 2.0 1.5 2 1.5
EN161 R&R TAPPET COVER GASKET 1.0 1.0
EN165 R & R VALVE STEM OIL SEAL 3.5 4 3.5
EN170 R & R TAPPETS AND ADJUST VALVE CLEARANCE 4.5 4 5 4
EN175 R & R SINGLE CYLINDER LINER AND PISTON 9.5 10.5 12 8
EN180 R & R TWO CYLINDER LINER AND PISTON 10.0 11.5 13 8.5
EN185 R & R THREE CYLINDER LINER AND PISTON 10.5 12.5 14 9
EN190 R & R FOUR CYLINDER LINER AND PISTON 11.0 13.5 15 9.5
EN195 R & R FIVE CYLINDER LINER AND PISTON 11.5 14.5 16
EN200 R & R SIX CYLINDER LINER AND PISTON 12.0 15.5 17
EN205 R & R WATER PUMP ASSY (INCLUDING R & R
RADIATOR AND HOSES)
2.5 2.5 4 2
EN210 R & R AND O/H WATER PUMP ASSY (INCLUDING R
AND R RADIATOR AND HOSES)
3.5 3.5 5 3.5
EN212 R & R COOLANT TEMPERATURE SENSOR 0.5 0.5
EN215 R & R RADIATOR ASSEMBLY INCLUDING HOSES 2.0 2 3 1.5
EN217 R & R AND CLEAN AFTER COOLER 2.0 2 2 2
EN220 R & R WATER HOSE (1 NOS HOSE) 0.5 0.5 0.5 0.5
EN225 R & R FAN ASSEMBLY 2.0 2 3 1.5
EN230 R & R VIBRATION DAMPER 3.0 3 3.5 3
EN235 R & R FAN PULLEY HUB 2.5 2.5 3 2.5


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CODE DESCRIPTION A B D E
EN240 ADJUST BELT TENSION (PER BELT) 0.5 0.5 0.5 0.5
EN242 R&R BELT TENSIONER PULLEY 0.5 0.5
EN245 REPLACE BELT (PER BELT) 0.5 0.5 0.5 0.5
EN250 R & R ALTERNATOR BRACKET 0.5 1 1 0.5
EN255 R & R OIL PUMP ASSEMBLY ALONE AND REPLACE
NECESSARY PARTS
3.0 1.5 2 3
EN260 R & R OIL SUMP AND REPLACEMENT OF GASKETS 1.0 0.5 0.5 1
EN265 R & R OIL COOLER AND CHANGE O RING 1.0 1 1 1
EN275 R & R ENGINE OIL FILTER/DRAIN AND REFILL OIL 0.5 0.5 0.5 0.5
EN280 R & R AIRCLEANER ASSY AND CLEAN/ REPLACE
ELEMENT
0.5 0.5 0.5 0.5
EN290 R & R AIR INTAKE HOSE (1 NOS HOSE) 0.5 0.5 0.5 0.5
EN295 R & R THERMOSTAT ASSY AND CHECK OPENING
TEMPERATURE
1.0 1 1 1
EN300 CHECK COMPRESSION IN ALL CYLINDERS 1.5 1.5 2 1.5
EN305 R & R CAMSHAFT ASSY AND REPLACE CAM
BUSHES (IN SITU)
5.0 7 8 4
EN310 R & R FLYWHEEL PILOT BEARING 4.0 4 13 3
EN315 R & R FLYWHEEL 4.0 4
EN320 R & R FLYWHEEL RING GEAR 5.0 5 13 4
EN325 R & R ENGINE REAR END OIL SEAL 6.0 4 13 3.5
EN330 R & R FLYWHEEL FACE PLATE 5.0 5 5
EN335 R & R FLYWHEEL HOUSING 7.0 7 7
EN337 R & R ENGINE SPEED SENSOR 0.5 0.5
EN340 R & R TIMING CASE OIL SEAL 4.5 4.5 4.5 3.5
EN345 R & R TIMING CASE AND REPLACE GASKET 4.0 4.5 4.5 3.5
EN350 R & R TIMING BACKPLATE INCLUDING
REPLACEMENT OF GASKETS, TIMING GEARS/
CRANKSHAFT GEAR
6.0 6 9 6
EN355 R & R TURBOCHARGER UNIT 3.0 3 3 2.5
EN360 CHECK AND RESET VALVE TIMING/REPLACE
BROKEN COMP. GEAR / GEAR TRAIN INSPECTION
6.0 6.5 7 6
EN365 R & R SIDE WATER RAIL/ R & R OIL COOLER IN
CASE OF
1.5 2 2 1.5
EN375 R & R INJECTOR 1.5 1.5 1.5 1.5
EN382 R & R INSTRUMENTED INJECTOR 0.5 0.5
EN385 R & R FIP AND RESET TIMING 3.5 2 2 3.5
EN386 R & R FIP SOLENOID (ELAB) 0.5 0.5
EN387 R & R TIMER SOLENOID 2.0 2
EN388 R & R FIP ACTUATOR 2.0 2
EN389 IDLING SPEED ADJUSTMENT 0.5 0.5


AL Warranty (Vehicles)
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CODE DESCRIPTION A B D E
EN390 RESET FIP TIMING 1.0 1 1 1
EN391 STARTING QUANTITY ADJUSTMENT 0.5 0.5
EN392 LIMITING QUANTITY ADJUSTMENT 0.5 0.5
EN393 VEHICLE SPEED ADJUSTMENT 0.5 0.5
EN395 R & R FIP COUPLING (INCLUDING REPLACEMENT
OF FAILED PARTS)
4.5 3 4.5
EN400 R & R INJECTOR HIGH PRESSURE PIPE 0.5 0.5 0.5 0.5
EN405 R & R FIP SHUT-OFF SOLENOID SWITCH 0.5 0.5 0.5 0.5
EN406 R&R ARENS CONTROL CABLE 0.5 0.5
EN410 R & R ACCELERATOR CABLE 0.5 0.5 0.5
EN415 R & R ACCELERATOR PEDAL 1.0 1 1 1
EN417 R & R ACCELERATOR PEDAL SENSOR 0.5 0.5
EN420 R & R TIMING CASE AND REPLACE FIP DRIVE
GEAR
4.0 3.5 4
EN425 R & R FUEL FEED PUMP AND O/H INCLUDING
GASKET REPLACEMENT
1.0 1 1 2
EN430 R & R FUEL TANK AND CLEAN/RANDR FUEL LINES
AND CLEAN / R&R FUEL FILTER
2.0 2 2 2
EN435 BLEED FUEL SYSTEM 1.0 1 1 1
EN440 R & R FUEL LINE HOSE (1 NOS HOSE) 0.5 0.5 0.5 0.5
EN445 R & R ENGINE MOUNTING FRONT 4.0 4 4.5 3.5
EN450 R & R ENGINE MOUNTING REAR 1.5 1.5 2 1.5
EN455 R & R WATER COOLED HEAT EXCHANGER 1.5 1 2 1.5
EN460 R & R PRESSURE RELIEVE VALVE/BYPASS VALVES
AND INSPECT FOR PROPER SEATING
1.0 0.5 0.5 1
EN465 R & R BREATHER PIPE INCLUDING CLEANING 0.5 0.5 0.5 0.5
EN470 R & R INLET MANIFOLD 2.5 2.5 2.5 2.5
EN472 R & R BOOST PRESSURE SENSOR 0.5 0.5
EN475 R & R EXHAUST MANIFOLD 3.5 3.5 3.5 3.5
EN477 REMOVE BROKEN EXSHAUST MANIFOLD STUD 4.0 4.0
EN480 R & R SILENCER 0.5 0.5 0.5 0.5
EN490 R & R DC - DC CONVERTER 1.0 1
EN495 R & R ELECTRONIC CONTROL UNIT (ECU) 0.5 0.5
EN500 R & R HOLD ON RELAY (12 V) 1.0 1
EN505 R & R MAIN RELAY (24 V) 1.0 1
EN510 R & R IGNITION RELAY (24 V) 1.0 1
EN515 R & R DIODE 1.0 1
EN520 TROUBLE SHOOTING & EDC LINE SETTING - 5A
CIRCUIT
3.0 3
EN525 TROUBLE SHOOTING & EDC LINE SETTING - 15A
CIRCUIT
3.0 3


AL Warranty (Vehicles)
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CODE DESCRIPTION A B D E
EN530 TROUBLE SHOOTING & EDC LINE SETTING - 30A
CIRCUIT
3.0 3
EN535 R & R FUSE - BATTERY CABLE CIRCUIT 1.0 1
EN540 ECU - ATMOSPHERIC PRESSURE SENSOR 0.5 0.5
EN600 CNG - R&R CARBURETOR AND REPLACEMENT OF
DIAPHRAGM
1.0
EN602 CNG - R&R 3 WAY SOLENOID 0.5
EN604 CNG - R&R SPEED GOVERNING RELAY 0.5
EN606 CNG - R&R DISTRIBUTOR ROTOR 0.5
EN608 CNG - R&R DISTRIBUTOR BEARING 2.0
EN610 CNG - R&R SPARK PLUG (6 PLUGS) 1.0
EN612 CNG - R&R HT CABLES 0.5
EN614 CNG - R&R 24V - 12V CONVERTOR 0.5
EN616 CNG - R&R IGNITION COIL 0.5
EN618 CNG - R&R TRIGGER BOX 0.5
EN620 CNG - R&R DISTRIBUTOR PICKUP COIL 0.5
EN622 CNG - OXYGEN SENSOR 0.5
EN624 CNG - R&R CATALYTIC CONVERTOR 2.0
EN626 CNG - R&R FCV 0.5
EN628 CNG - R&R OF COMMANDER AND RELAY VALVE 0.5
EN630 CNG - R&R OF GAS CYLINDER (PER BANK) 6.0
EN632 CNG - R&R SAFETY VALVE 0.5
EN634 CNG - R&R RECEPTACLE 1.0
EN636 CNG - R&R FILLER VALVE 1.0
EN638 CNG - FIRST STAGE REGULATOR 1.0
EN640 CNG - OVERHAUL SECOND STAGE REGULATOR
(INCL R&R)
3.0
EN642 CNG - LOW PRESSURE SOLENOID 1.0
EN644 CNG - R&R HIGH PRESSURE PIPE 0.5
EN646 CNG - R&R PRESSURE GAUGE 0.5
EN648 CNG - R&R VACUUM SWITCH 0.5
EN650 R&R FOR VERTICAL DISTRIBUTOR DRIVE 2.0
EN652 R&R ACELERAT0R CABLE 1.0
EN654 R&R GAS FILTER 0.5
EN656 R&R GAS HOSE 0.5
EN658 R&R CNG IGNITION WIRING HARNESS 3.0
EN660 R & R FIXED VENTURI MIXER 1.0
EN662 R & R IDLING SOLENOID VALVE 0.5
EN664 R & R HIGH PRESSURE SOLENOID VALVE 0.5
EN666 R & R AND OH 3 STAGE REGULATOR 2.0


AL Warranty (Vehicles)
127
CODE DESCRIPTION A B D E
EN668 R & R OF LAMDA CONTROL SYSTEM 0.5
EN670 PROGRAMMING OF LCS 0.5
EN672 R & R OF STEPPER MOTOR 0.5
EN674 R & R DUAL MODE SELECTOR SWITCH 0.5
EN676 R & R LCS WIRING 3.0
EN678 REGULATOR SENSITIVITY ADJUSTMENT 1.0
EN680 R & R PRESSURE TRANSDUCER 1.0
EN682 GAS LEAK CHECKING 1.0
EN684 R & R CYLINDER STORAGE VALVE 1.0
EN686 R & R 3/2 VALVE 1.0
EN688 R & R PE SWITCH 0.5
EN690 R & R RELAY & WIRING (IGNITION KILL SYSTEM) 0.5
EN692 R & R PLASTIC TUBE 0.5
EN694 R & R LCS 0.5
EN695 R&R LEAK OFF PIPE 0.5 0.5 0.5
CL100 R & R CLUTCH ASSY AND REPLACE DISC (INCL
GB100/G110)
5.0 5 6 3
CL110 R & R CLUTCH ASSY N O/H INCL. GB100/GB110 BUT
EXCL O/H OF WITHDRAWAL BRG (AXIAL &
DIAPHRAGM)
8.0 8 11 8
CL120 COMPLETE OVERHAUL OF SPARE/FLOAT CLUTCH
ASSEMBLY
3.0 3 5 3
CL130 R & R CLUTCH WITHDRAWAL BRG (INCL.
GB100/GB110)
4.0 4 7 3
CL140 R & R MASTER CYLINDER OVERHAUL BLEED
SYTEM AND ADJUST
2.5 2.5 4 2.5
CL150 R & R SLAVE CYLINDER O/H BLEED SYSTEM AND
ADJUST
2.0 2 2 2
CL160 R & R CLUTCH PEDAL 1.0 1 1 1
CL165 R & R CLUTCH SWITCH 0.5 0.5
GB100 R & R GEAR BOX ASSEMBLY-ALGB 3.0 3 5
GB110 R & R GEAR BOX ASSEMBLY-ZFGB 3.0 3 16 2.5
GB120 R & R GEAR BOX AND OVERHAUL (FOR GEAR
TEETH BREAKAGE, GEAR NOISE BUSH SEIZURE,
GEAR SLIP, OIL SEAL LEAKS, SHAFT DAMAGES &
END FLOAT ADJUSTMENTS) FOR ALGB
7.0 7 25
GB130 R & R GEAR BOX AND OVERHAUL (FOR GEAR
TEETH BREAKAGE, GEAR NOISE BUSH SEIZURE,
GEAR SLIP, OIL SEAL LEAKS, SHAFT DAMAGES &
END FLOAT ADJUSTMENTS) FOR ZF
7.5 7.5 28 7
GB140 OVERHAUL GEARBOX (INCLUDING SELECTOR 4.0 4 18


AL Warranty (Vehicles)
128
CODE DESCRIPTION A B D E
ASSEMBLY)-ALGB
GB150 OVERHAUL GEARBOX (INCLUDING SELECTOR
ASSEMBLY)-ZFGB
4.5 4.5 4.5
GB180 R & R CSO MECHANISM AND OVERHAUL BOTH
REMOTE AND DIRECT MOUNTED ARRANGEMENTS
1.0 1 1 1
GB190 R & R AND OVERHAUL SELECTOR MECHANISM 2.0 2 4 2
GB200 R & R KNUCKLE BALL JOINTS AND ADJUST
LINKAGES
1.0 1 1 1
GB210 R & R AND O/H SELECTOR TOP ASSY (BOTTOM
HALF)
1.0 1
GB220 R & R GEAR LEVER 0.5 0.5 0.5 0.5
GB230 R & R REVERSE LIGHT SWITCH 0.5 0.5 0.5 0.5
GB240 R & R GEARBOX (SIDE MOUNTED) PTO AND OH 3.5 3.5 3.5
GB250 R & R GEARBOX (REAR MOUNTED) PTO AND OH 2.0 2 3.5 2
GB260 R & R SPEEDO DRIVE ASSY AND REPLACE
NECESSARY PARTS
2.5 2.5 2.5 2.5
GB265 R & R VECHICLE SPEED SENSOR 0.5 0.5
GB270 R & R GB FRONT OIL SEAL 3.5 3.5 3.5 3.5
GB280 R & R FRONT/REAR OIL SEAL 2.5 2.5 2.5 2.5
GB290 R & R AUXILIARY GEARBOX AND O/H 8.0 8 8
GB300 R & R FRONT/REAR OIL SEAL IN AUXILIARY GEAR
BOX
1.5 1.5 1.5
GB310 R & R AGB MOUNTINGS/BUSHES 3.0 3 3
GB340 REPLACEMENT OF FRONT COVER GASKET - S536 /
S636
3.5 3.5 3.5
GB350 DRAIN OIL IN GEARBOX AND REFILL 0.5 0.5 0.5 0.5
GB360 CLEAN BREATHER IN GEARBOX AND REAR AXLE 0.5 0.5 0.5 0.5
GB361 R & R GEARSHIFT CABLE IN PANTHER 4.0 4.0 4.0
GB370 R&R & OVERHAUL OF ZF 9S/8S 109 GEARBOX 10.0 10.0
PS100 R & R AND O/H FRONT PROP. SHAFT ASSY 2.5 2.5 3 2
PS110 R & R FRONT PROP. SHAFT ASSY 1.0 1 1 1
PS120 R & R AND O/H REAR PROP. SHAFT ASSY 2.5 2.5 3 2
PS130 R & R REAR PROP. SHAFT ASSY 1.0 1 1 1
PS140 R & R AND O/H MIDDLE PROP. SHAFT ASSY 2.5 2.5
PS150 R & R MIDDLE PROP. SHAFT ASSY 1.0 1
PS160 R & R AND O/H INTER-AXLE PROP. SHAFT ASSY 2.5 2.5 3
PS170 R & R INTER-AXLE PROP. SHAFT ASSY 1.0 1 1
PS180 R & R PROPELLER SHAFT (INCLUDING YOKE AND
FLANGE) AND CHECK FOR BEND
2.0 2 2
PS190 R & R ONE CENTRE JOINT BEARING ASSY 2.0 2 2
PS200 R & R TWO (BOTH) CENTRE JOINT BEARING ASSY 4.0 4


AL Warranty (Vehicles)
129
CODE DESCRIPTION A B D E
PS210 R & R CENTRE JOINT BEARING RUBBER
MOUNTING (1 NOS)
2.0 2 2
PS220 R & R CENTRE JOINT BEARING RUBBER
MOUNTING (2 NOS)
4.0 4
PS250 R & R UJ CROSS ASSEMBLY - 1 NO. 1.5 1.5 1.5 1.5
RA100 R & R FIRST REAR AXLE CASING 8.0 8 16 7.5
RA110 R & R SECOND REAR AXLE CASING 8.0 8 16
RA120 R & R DIFF ASSY (2ND AXLE FOR TWIN-AXLE
VEHICLES
2.0 2 4
RA130 R & R DIFF ASSY (1ST AXLE) 2.5 2.5 5 2
RA140 R & R DIFF ASSY N O/H (2ND AXLE FOR TWIN-AXLE
VEH.)
7.0 7 9
RA150 OVERHAUL SPARE DIFFERENTIAL ASSY 5.0 5 7 4.5
RA160 R & R DIFF. ASSY N O/H FOR FORWARD REAR AXLE 7.5 7.5 12 6.5
RA170 R & R 3RD DIFF. ASSY N O/H 7.0 7 12
RA180 R & R CROWN WHEEL AND PINION AND ADJUST
BACKLASH
5.5 5.5 5 6
RA190 DIFF. PINION OIL SEAL REPLACEMENT 1.0 1 1.5 1
RA200 R & R INTER-AXLE SEAL AND BEARING IN 3RD
DIFFERENTIAL
2.5 2.5 4
RA210 R & R INNER/OUTER WHEEL BEARINGS (ONE SIDE) 2.5 2.5 4 2
RA220 R & R INNER/OUTER WHEEL BEARINGS (BOTH
SIDES)
5.0 5 8 4
RA230 R & R WHEEL BOLTS WITHOUT ANY
CONSEQUENTIAL DAMAGE (ONE SIDE)
3.0 3 5 2
RA240 R & R WHEEL BOLTS WITHOUT ANY
CONSEQUENTIAL DAMAGE (BOTH SIDES)
6.0 6 10 4
RA250 R & R TORQUE PLATE ASSY (PER SIDE) 3.5 3.5 5 2
RA260 R & R TORQUE PLATE ASSY (BOTH SIDES) 7.0 7 10 5
RA270 R AND R EXPANDER UNIT (PER SIDE) 3
RA280 R AND R EXPANDER UNIT (BOTH SIDES) 6
RA290 R & R BRAKE LINING (ONE SIDE) EXCLUDING
DRUM MACHINING
3.0 3 4.5 2
RA300 R & R BRAKE LINING (BOTH SIDES) EXCLUDING
DRUM MACHINING
6.0 6 9 4
RA310 R & R BROKEN AXLE SHAFT (ONE SIDE) 3.0 3 5 3
RA320 R & R BROKEN AXLE SHAFT (BOTH SIDES) 6.0 6 10 6
RA330 R & R AND O/H BRAKE CAMSHAFT ASSY ONE SIDE 2.5 2.5 5 2.5
RA340 R & R BRAKE DRUM IN CASE OF CRACK 1.0 1 2 1
RA350 R & R AND O/H SLACK ADJUSTER (ONE SIDE) 1.5 1.5 2.5 1.5
RA360 R & R HUB OIL SEAL ONE SIDE 3.0 3 5 2


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130
CODE DESCRIPTION A B D E
RA370 R & R HUB OIL SEAL TWO SIDES 6.0 6 10 4
RA400 DRAIN OIL IN REAR AXLE AND REFILL (PER AXLE) 0.5 0.5 0.5 0.5
FA100 R & R FRONT AXLE BEAM AND CHECK FOR BEND
OR TWIST (INCLUDES JOB FA110)
12.5 12.5 20 12.5
FA110 REPLACE KING PIN AND BUSHES/ AXLE ARM (ONE
SIDE)
5.0 5 7 4
FA120 REPLACE KING PIN AND BUSHES/ AXLE ARM
(BOTH SIDES)
10.0 10 14 8
FA130 SHIM UP KINGPIN BOTH SIDES 1.0 1 1 1
FA140 R & R HUB OIL SEAL/ HUB BEARINGS ONE SIDE 2.5 2.5 5 2
FA150 R & R HUB OIL SEAL/ HUB BEARINGS TWO SIDES 5.0 5 10 4
FA160 R & R WHEEL BOLTS WITHOUT CONSEQUENTIAL
DAMAGE (ONE SIDE)
2.5 2.5 5 2
FA170 R & R WHEEL BOLTS WITHOUT CONSEQUENTIAL
DAMAGE (BOTH SIDES)
5.0 5 10 4
FA180 R & R BRAKE LINING ONE SIDE 2.5 2.5 5 2
FA190 R & R BRAKE LINING BOTH SIDES 5.0 5 10 4
FA200 R & R TORQUE PLATE ASSEMBLY (PER SIDE) 3.5 3.5 5 3
FA210 R & R TORQUE PLATE ASSEMBLY (BOTH SIDES) 7.0 7 10 6
FA220 R & R BRAKE DRUM IN CASE OF CRACK (ONE SIDE) 1.0 1 1.5 1
FA230 R & R BRAKE DRUM IN CASE OF CRACK (BOTH
SIDES)
2.0 2 3 2
FA240 R AND R EXPANDER ASSY (ONE SIDE) 2
FA250E R AND R EXPANDER ASSY (BOTH SIDES) 4
FA260 CHECK AND ADJUST WHEEL ALIGNMENT 1.0 1 1 1
FA270 R & R AND O/H BRAKE CAMSHAFT ASSY ONE SIDE 2.0 2 2.5 2
FA280 R & R AND O/H BRAKE CAMSHAFT ASSY BOTH
SIDES
4.0 4 5 4
FA290 R & R AND O/H SLACK ADJUSTER ONE SIDE 1.5 1.5 2 1
FA300 R & R AND O/H SLACK ADJUSTER BOTH SIDES 3.0 3 4 2
SU100 R & R FRONT SPRING ASSY INCLUDING
REPLACEMENT OF BUSHES & SHACKLE PINS
2.5 2.5 3 2
SU110 R & R REAR SPRING ASSY INCLUDE
REPLACEMENT OF BUSHES AND SHACKLE PINS
2.5 2.5 3 2
SU120 R & R FRONT/REAR HANGER BRACKET PER SIDE 2.0 2 2 2
SU130 R & R FRONT/REAR HANGER BRACKET BOTH
SIDES
4.0 4 4 4
SU140 R & R HELPER SPRING BRACKET PER SIDE 1.0 1 2 1
SU150 R & R HELPER SPRING BRACKET BOTH SIDES 2.0 2 4 2
SU160 R & R MAIN LEAF OR ANY OTHER LEAF PER
SPRING
3.0 3 4 3


AL Warranty (Vehicles)
131
CODE DESCRIPTION A B D E
SU170 REPLACEMENT OF U/I CLAMPS PER SPRING ASSY 1.5 1.5 2 1
SU180 R & R SPRING BUFFER ON CHASSIS (PER BUFFER) 0.5 0.5 0.5 0.5
SU190 R & R SPRING BUFFER ON SPRING ASSY (PER
BUFFER)
0.5 0.5 0.5 0.5
SU200 R & R SHOCK ABSORBER (PER SHOCK ABSORBER) 0.5 0.5 0.5 0.5
SU210 R & R SHOCK ABSORBER RUBBER BUSHES (BOTH) 1.0 1 1
SU220 R & R WEVELLER TYPE SPRING ASSY (PER SPRING) 2.0 2
SU230 R & R AIR SUSPENSION BELLOW (PER BELLOW) 3.0 3
SU240 R & R BOGIE (INCLUDING WHEEL REMOVAL) 9.0 9
SU250 R & R LEVELLING VALVE 1.0 1
SU260 R & R REAR LOCATION LINK (ONE SIDE) 7.0 7
SU270 R & R X BEARER BEAM 8.0 8
SU310 R AND R ANTI-ROLL BAR ASSEMBLY 1.0
SU330 R & R BELL CRANK LEVER 2.5 2.5
SU340 R & R TIE ROD 2.0 2
SU360 R & R LEVELVING VALVE AND OVERHAUL 2.0
ST100 R & R STEERING WHEEL 0.5 0.5 0.5 0.5
ST110 R & R STEERING BOX 2.5 2.5 2.5 2.5
ST120 R & R SECTOR SHAFT SEAL 2.0 2 2
ST130 R & R STEERING BOX AND O/H 5.5 5.5 5.5 5.5
ST140 REPLACEMENT OF STEERING COLUMN INNER
SHAFT/BUSHES
2.5 2.5 2.5 2
ST150 R & R AND O/H TRACK ROD/ DRAGLINK BALL
JOINT AND CHECK WHEEL ALIGNMENT
3.0 3 3 3
ST160 ADJUST STEERING CENTRE LOAD 0.5 0.5 0.5 0.5
ST170 R & R STEERING OUTRIGGER BRKT. 2.5 2.5 2.5
ST180 R & R STEERING UJ AND O/H 2.0 2 2 2
ST190 ADJUST MAX CUT SCREWS AND CHECK WHEEL
ALIGNMENT
2.0 2 2 2
ST200 DRAIN AND REFILL STEERING BOX OIL 0.5 0.5 0.5 0.5
ST210 R & R STEERING PUMP ASSY 3.0 3 3 3
ST220 R & R STEERING BOX ASSY (ZF/RANE) 3.0 3 3 3
ST230 PRESSURE SETTING AND MAX CUT ADJUSTMENT 2.0 2 2 2
ST240 R & R POWER RTEERING RESERVOIR 2.0 2 2 2
ST250 R & R POWER STEERING HOSE (1 NOS) 0.5 0.5 0.5 0.5
ST260 OVERHAULING & TESTING OF SPARE STEERING
BOX - HF
0.5 0.5 0.5
ST270 REPLACEMENTOF SIDE COVER SEALS (IN
VEHICLE) - HF
0.5
ST280 REPLACEMENT OF TOP COVER SEALS (IN
VEHICLE) - HF
0.5


AL Warranty (Vehicles)
132
CODE DESCRIPTION A B D E
ST290 REPLACEMENT OF SEALS ON SPARE STEERING
BOX - HF
0.5
ST300 OVERHAUL OF SPARE PUMP - HF 0.5
ST310 TESTING OF SPARE PUMP - HF 0.5
CH100 R & R CHASSIS ASSY COMPLETE/ RANDR CHASSIS
LONG
51.0 51 51
CH130 R & R FRONT CROSS MEMBER 5.5 5.5 7.5 5.5
CH140 R & R BUMPER (FRONT) 0.5 0.5 1 0.5
CH150 R & R TOW HOOK ASSY 1.0 1 1 1
CH160 R & R FLITCH BETWEEN FRONT SPRING BRACKET
PER SIDE
2.5 2.5 3 2.5
CH170 R & R TUBULAR CROSS MEMBER (PER CROSS
MEMBER)
5.0 5 2 5
CH180 R & R 2ND CROSS MEMBER 3.0 3 3
CH190 R & R CENTRE JOINT BEARING CROSS MEMBER 3.5 3.5 3.5
CH200 R & R REAR SPRING FRONT CROSS MEMBER 5.0 5 0.5 5
CH210 R & R REAR SPRING REAR CROSS MEMBER 5.0 5 5
CH220 R & R BOX FLITCH BETWEEN REAR SPRING
BRACKETS (PER SIDE)
1.5 1.5 1.5
CH230 R & R SHOCK ABSORBER BRACKET (TOP AND
BOTTOM)
1.0 1 1
CH240 R & R REAR MOST CROSS MEMBER 1.5 1.5 2.5 1.5
CH250 SERVICE WATER SEPARATOR 0.5 0.5 5 0.5
CH270 R & R SUB FRAME ASSEMBLY 30.0 30
CH280 R & R SPARE WHEEL CARRIER 0.5 0.5 0.5 0.5
CH290 R&R COUPLING BELLOW ASSY COMPLETE -
VESTIBULE
6.0
CH300 R&R DIESEL TANK BRACKET 2.5 2.5
TG100 R & R HYDRAULIC RAM AND O/H-FET 16.0 16 16
TG110 R & R HYDRAULIC RAM (TWO NO) AND O/H-UBT-
2516/2
16.0 16
TG120 R & R HYDRAULIC RAM (TWO NO) AND O/H-UBT
CO 3/10
16.0 16
TG130 R & R AND O/H CONTROL VALVE-FET 3.0 3 3 3
TG140 R & R AND O/H CONTROL VALVE-UBT 3.0 3 3
TG150 R & R AND O/H RELIEF VALVE 0.5 0.5 0.5 0.5
TG160 R & R AND OVERHAUL HYD. PUMP 4.0 4 4
TG170 DRAIN AND REFILL HYDRAULIC TANK 0.5 0.5 0.5 0.5
TG180 R & R AND CLEAN HYDRAULIC TANK 2.0 2 2 2
TG190 R & R AND O/H CONTROL LEVER ASSEMBLY 1.0 1 1 1
TG210 R & R CROSS HEAD 1.0 1 1 1


AL Warranty (Vehicles)
133
CODE DESCRIPTION A B D E
TG220 R & R HINGE BRACKETS (PER BRKT) 1.0 1 1 1
TG230 R & R PROPELLERSHAFT ASSEMBLY 1.0 1 1 1
TG240 R & R SUBFRAME-2516/2 30.0 30
TG250 R & R SUBFRAME-CO 3/10 20.0 20 20
TG260 R & R HOSE (PER HOSE) 0.5 0.5 0.5 0.5
TG270 R & R FIFTH WHEEL COUPLING 5.0 5
TG280 R & R FIFTH WHEEL COUPLING KING PIN 1.0 1
EL100 R & R STARTER MOTOR 0.5 0.5 0.5 0.5
EL110 R & R ALTERNATOR ASSY 0.5 0.5 0.5 0.5
EL120 R & R ALTERNATOR PULLEY (INCL. RANDR
ADJUSTMENT)
0.5 0.5 0.5 0.5
EL130 R & R BATTERY 0.5 0.5 0.5 0.5
EL135 R & R BATTERY ISOLATOR SWITCH 1.0 1
EL140 R & R BATTERY CARRIER 0.5 0.5 0.5 0.5
EL150 R & R HEADLIGHT ASSEMBLY 0.5 0.5 0.5 0.5
EL160 R & R HEAD LIGHT BULB (PER SIDE) 0.5 0.5 0.5 0.5
EL170 R & R HEADLIGHT RELAY 0.5 0.5 0.5 0.5
EL180 R & R COMBINATION SWITCH 0.5 0.5 0.5 0.5
EL190 R & R FLASHER UNIT 0.5 0.5 0.5 0.5
EL200 R & R HAZARD WARNING UNIT 0.5 0.5 0.5 0.5
EL210 R & R INDICATOR LAMP ASSY PER SIDE 0.5 0.5 0.5 0.5
EL220 R & R INDICATOR LAMP BULB 0.5 0.5 0.5 0.5
EL230 R & R BACK LIGHT ASSY 0.5 0.5 0.5 0.5
EL240 R & R BACK LIGHT ASSY BULB 0.5 0.5 0.5 0.5
EL250 R & R CAB INTERIOR LAMP 0.5 0.5 0.5 0.5
EL260 R & R BULB CAB INTERIOR LAMP 0.5 0.5 0.5 0.5
EL270 R & R ROOF MARKER LAMP 0.5 0.5 0.5 0.5
EL280 R & R STARTER SWITCH 0.5 0.5 0.5 0.5
EL290 R & R OTHER SWITCHES (PER SWITCH) 0.5 0.5 0.5 0.5
EL300 R & R HORN ASSY 0.5 0.5 0.5 0.5
EL310 R & R WIPER MOTOR 0.5 0.5 0.5 0.5
EL320 R & R WIPER ARM 0.5 0.5 0.5 0.5
EL330 R & R WIPER BLADE 0.5 0.5 0.5 0.5
EL340 R & R WIRING HARNESS 8.0 8 8 8
EL345 R & R EDC WIRING HARNESS 3.0 3
EL350 R & R AMMETER 0.5 0.5 0.5 0.5
EL360 R & R OIL PRESSURE GAUGE 0.5 0.5 0.5 0.5
EL370 R & R OIL PR. SWITCH (SENSOR UNIT FOR CARGO 0.5 0.5 0.5 0.5
EL380 R & R OIL PRESSURE GAUGE PIP 0.5 0.5 0.5 0.5
EL390 R & R SPEEDOMETER ASSY 0.5 0.5 0.5 0.5


AL Warranty (Vehicles)
134
CODE DESCRIPTION A B D E
EL400 R & R SPEEDOMETER CABLE 0.5 0.5 0.5 0.5
EL410 R & R WATER TEMPERATURE GAUGE 0.5 0.5 0.5 0.5
EL420 R & R WATER TEMPERATURE SENSOR 0.5 0.5 0.5 0.5
EL430 R & R AIR PRESSURE GAUGE 0.5 0.5 0.5 0.5
EL440 R & R AIR PRESSURE GAUGE PIPE 0.5 0.5 0.5 0.5
EL450 R & R FUEL GAUGE ON TANK/ DASHBOARD 0.5 0.5 0.5 0.5
EL460 R & R BULB OF INST. PANEL GAUGE/ WARNING
LAMPS (PER BULB)
0.5 0.5 0.5 0.5
EL465 DIAGNOSTIC LAMP 0.5 0.5
EL470 R & R FUEL TANK FLOAT UNIT (SENSOR) 0.5 0.5 0.5 0.5
EL490 R & R RPM / HOURMETER 0.5 0.5 0.5 0.5
EL500 R & R RPM / HOURMETER CABLE 1.0 1 1 1
EL510 R & R OIL GAUGE FLEXIBLE HOSE 0.5 0.5 0.5 0.5
EL520 R & R AIR GAUGE FLEXIBLE HOSE 0.5 0.5 0.5 0.5
EL530 R&R REVERSE BEEPER 0.5 0.5 0.5
BR100 R & R AIR LINE (1 PIPE / HOSE) 0.5 0.5 0.5 0.5
BR110 R & R AIR TANK ASSEMBLY 1.5 1.5 1.5 1.5
BR115 R & R BRAKE PEDAL 0.5 0.5 0.5 0.5
BR200 R & R AND O/H AIR COMPRESSOR-AL ENGINE 5.0 5 5 5
BR205 R & R AND O/H AIR COMPRESSOR-HINO ENGINE 3.5 3.5 3.5 3.5
BR210 R & R COMPRESSOR ASSY (INC RADIATOR) 2.5 2.5 2.5 2.5
BR215 CHECK AIRLINE FOR LEAKS AND RECTIFY 1.5 1.5 1.5 1.5
BR220 R & R D.B. VALVE 1.0 1 1 1
BR225 R & R AND O/H D.B. VALVE 1.0 1 1 1
BR227 R & R BRAKE SWITCH 0.5 0.5
BR230 R & R SYSTEM PROTECTION VALVE 0.5 0.5 0.5 0.5
BR235 R & R AND O/H SYSTEM PROTECTION VALVE 1.0 1 1 1
BR240 R & R UNLOADER VALVE AND O/H 1.5 1.5 1.5 1.5
BR245 R & R TC2 VALVE 1.0 1 1 1
BR250 R & R AND OVERHAUL TC2 VALVE 2.0 2 2 2
BR255 R & R RELAY VALVE 0.5 0.5 0.5 0.5
BR260 R & R AND OVERHAUL RELAY VALVE 1.0 1 1 1
BR265 R & R AIRLINE FILTER AND O/H 1.0 1 1 1
BR270 R & R STOP LIGHT SWITCH AND O/H 0.5 0.5 0.5 0.5
BR280 R & R AND O/H HAND CONTROL VALVE 2.5 2.5 2.5 2.5
BR285 R & R AND O/H MASTER CYLINDER 1.5 1.5 1.5 1.5
BR290 R & R LOW PRESSURE WARNING SWITCH 0.5 0.5 0.5 0.5
BR295 R & R EXHAUST BRAKE CONTROL VALVE 0.5 0.5 0.5 0.5
BR300 R & R AND OVERHAUL EXHAUST BRAKE
CONTROL VALVE
1.0 1.0 1.0 1.0


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CODE DESCRIPTION A B D E
BR305 R & R EXHAUST BRAKE ASSEMBLY 0.5 0.5 0.5 0.5
BR310 R & R AND OVERHAUL EXHAUST BRAKE
ASSEMBLY
1.5 1.5 1.5 1.5
BR315 R & R COMPRESSOR HEAD AND OVERHAUL 2.0 2 2 2
BR320 R & R PALM COUPLING AND OVERHAUL 2.0 2 2 2
BR330 R & R DDU ASSEMBLY 0.5 0.5 0.5 0.5
BR340 OVERHAUL DDU ASSEMBLY 1.0 1.0 1.0 1.0
WL100 R & R WHEEL (ONE SIDE) 0.5 0.5 1 0.5
WL120 R & R EACH WHEEL DISC (INCL.WL100) 1.0 1 1.5 1
CB100 R & R CAB 10.0 10 10 10
CB110 R & R CAB MTG BRKT PER SIDE/ HINGE SUPPORT
BRKT
1.0 1 1
CB120 R AND R GRILLE 0.5 0.5 0.5
CB130 R AND R WINDSCREEN GLASS/BEADING 1.0 1 1
CB140 R AND R CAB TORSION BAR ASSY (RH) 1.0 1 1
CB150 R AND R CAB TORSION BAR ASSY (LH) 1.0 1 1
CB160 R AND R DOOR ASSEMBLY (PER SIDE) 1.0 1 1
CB170 RECTIFY DOOR GLASS WINDING MECHANISM
(PER DOOR)
0.5 0.5 0.5
CB180 RECTIFY DOOR LOCK MECHANISM (PER DOOR) 1.0 1 1
CB190 RECTIFY/REPLACE LOCK CYLINDER/KEY MECH
(PER LOCK)
1.0 1 1
CB200 GLS BDNG REPLMNT (PER GLS) EXT DOOR GLS
WNDSCR GLS
1.0 1 1
CB210 DOOR SLIDING GLASS/BEADING REPLACEMENT 1.0 1 1
CB220 DOOR ALIGNMENT (PER DOOR) 1.5 1.5 1.5
CB230 R AND R DRIVER SEAT 0.5 0.5 0.5
CB240 R AND R CO-DRIVER SEAT 0.5 0.5 0.5
CB250 REPLACE REARVIEW MIRROR 0.5 0.5 0.5
CB260 R&R CAB SUSPNSN (RR) BOTH SIDES FOR SLEEPR
CAB
2.0 2 2
CB270 R AND R CAB LIFTING PUMP (FOR SLEEPER CAB) 1.0 1 1
CB280 R & R WINDSCREEN WASHER COMPLETE ASSY 1.5 1.5 1.5
AS001 WEEKLY INSPECTION (TO BE CLAIMED / MONTH) 4.0 4 4 4
AS002 MONTHLY INSPECTION AS PER SCHEDULE 2.5 2.5 2.5 2.5
AS003 UNDER BODY WASHING AND LUBRICATION /
MONTHLY
4.0 4 4 4


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28. FLAT RATE SCHEDULE FOR MACHINING JOBS
In Rupees
CODE DESCRIPTION A B D E
MC005 CRANKCASE LINE BORE 650.0 650 800 450
MC010 CRANKCASE MACHINE TOP SURFACE 350.0 350 400 300
MC015 CRANKSHAFT GRINDING - MAIN AND CON-ROD
JOURNALS
900.0 900 1000 750
MC025 CONROD BIGEND BORING (1 NO) 150.0 150 200 125
MC030 CONROD SMALL END BORING (1 NO) 60.0 60 60 40
MC035 CONROD BEND CHECKING 120.0 120 120 100
MC040 CRANK SHAFT LAPPING 150.0 150 150 150
MC045 CAMSHAFT GRINDING 150.0 150 150 150
MC050 CYL. HEAD SURFACE GRIND 225.0 225 225 225
MC055 RADIATOR FLUSHING AND PR TESTING
(INCLUDE. R
250.0 250 250 250
MC060 FIP CALIBRATION 300.0 300 300 300
MC065 INJ TESTING/ ADJUSTING OPENING PR / REPL 200.0 200 200 150
MC070 CL PR PLATE AND F/W FACING AND GRIND 100.0 100 100 100
MC075 BRAKE DRUM MACHINE TO SIZE (1 DRUM) 100.0 100 100 100
MC080 RECONDITIONING WHEEL DISC (ONE DISC) 750.0 750 750 750
MC085 SILENCER BOX CRACK REPAIR 250.0 250 250 250
MC090 SILENCER BOX MOUNTING BRACKET REPAIR 100.0 100 100 100
MC095 DIESEL TANK REPAIR 250.0 250 250 250
MC250 CRANKCASE LINE BORE 450 650 650 450
MC252 CRANKCASE MACHINE TOP SURFACE 300 350 350 400
MC254 CRANKSHAFT GRINDING MAIN & CON ROD
JOURNALS
900 900 1000 750
MC256 CRANKSHAFT RENITRADE 1500 1500 1500 1750
MC258 CON ROD BIGEND BORING 125 150 150 200
MC260 CON ROD SMALL END BORING 40 60 60 60
MC262 CON ROD BEND CHECKING 100 120 120 120
MC264 CRANKSHAFT LAPPING 150 150 150 150
MC266 CAMSHAFT GRINDING 150 150 150 150
MC268 CYL HEAD SURFACE GRIND PER HEAD 225 225 225 225
MC270 RADIATOR FLUSHING & PRESSURE TESTING (INCL
R&R)
250 250 250 250
MC272 FIP CALIBRATION 300 300 300 300
MC274 INJ R&R & TESTING / ADJUSTING OPENING PRES 150 200 200 200
MC276 RADIATOR MINOR REPAIR, CORE LEAK, TANK
SOLDERING
150 150 150 150


AL Warranty (Vehicles)
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CODE DESCRIPTION A B D E
MC290 INCIDENTAL CHARGES FOR AT SITE ATTENTION 250 250 250 250
MC291 CHARGES FOR TRANSPORTATION OF PARTS 100 100 100 100
MC300 WELDING DOME AREA CRACK IN REAR AXLE 500 500 500 500
MC301 SUB FRAME REPAIRING 5000 5000 5000 5000
MC302 CABIN FLOOR CRACK REPAIR 3000 3000 3000 3000
MC303 ALTERNATOR REPAIR 1500 1500 1500 1500
MC304 STARTER MOTOR REPAIR 5000 5000 5000 5000
MC305 CHASSIS CRACK WELD AND REPAIR 3000 3000 3000 3000
MC306 HOLE DRILLING IN CHASSIS OR CROSS MEMBER
PER SIDE
300 300 300 300
MC307 FABRICATION OF BRACKETS 1000 1000 1000 1000
MC308 TURBO CHARGER REPAIR / OVERHAUL 15000 15000 15000 15000
MC309 FIP REPAIR / OVERHAUL 15000 15000 15000 15000
MC310 RADIATOR REPAIR 500 500 500 500
MC311 CAC REPAIR 500 500 500 500
MC312 1613H FRAME REPAIR INCL PARTS 4500 4500 4500 4500
MC330 BELL CRANK LVR MACHINING 7 bus fitment 275 275 275 275
MC370 DDU REPAIR 3000 3000 3000 3000
MC510 VEH WASHING LUBNE & CHECKS AS PER POLICY 550 550 550 550
MC511 HUB GREASE FOR 4X2 HAULAGE 4 HUBS 1600 1600 1600 1600
MC512 HUB GREASE FOR 6X2 HAULAGE 6 HUBS 2400 2400 2400 2400
MC513 HUB GRESE TRACTOR 1 AXLE TRAILER 8 HUBS 3200 3200 3200 3200
MC902 2513 MK 1 TO MK II CONVERSION 775 775 775 775
MC903 CAMPAIGN MODFN FOR AIR TANK POSITION 500 500 500 500
MC904 STAG FITMENT OF BIGGER BRAKE CHAMBER 150 150 150 150
MC905 FRONT AXLE FASTENER TIGHTNESS CHECK 400 400 400 400
MC906 RH FLITCH REPLACEMENT MAV CAMPAIGN 800 800 800 800
MC907 LH FLITCH REPLACEMENT MAV CAMPAIGN 800 800 800 800
MC909 CNG CHECKING GAS LEAK IN DTC / PVT SECTOR 100 100 100 100
MC910 GSRTC CNG SAFETY CAMAPAIGN STAGE 1 180 180 180 180
MC911 4026 FLUWHEEL HOUSING MODIFICATION 6650 6650 6650 6650
MC912 GSRTC CNG SAFETY CAMAPAIGN STAGE 2 125 125 125 125
MC913 NEGATIVE FUSE LINK FITMENT DIESEL BUS 50 50 50 50
MC914 ADD ON WIRING HARNESS FOR CON SUP 75 75 75 75
MC915 MICO 4 ST RELAY STARTER 75 75 75 75
MC916 IVECO CNG CYL HEAD REPLACEMENT 1050 1050 1050 1050
MC917 OIL PUMP SHAFT 70 70 70 70
MC918 TCV FITMENT 280 280 280 280
MC919 CNG ACCELERATOR CABLE BKT MODIFICATION 250 250 250 250
MC920 CNG SAFETY CHECK GAS LEAK AND ELEC. 100 100 100 100


AL Warranty (Vehicles)
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CODE DESCRIPTION A B D E
MC921 BOTH SIDE RR LEAF ADDITION 2518 MT(JNCL
PARTS)
- 6500 - -
MC922 CNG SAFETY CHECK GSRTC STAGE 3 80 - - -
MC924 SFC FES REINFORMCEMENT INCL PARTS 7000 7000 7000 7000
MC925 R&R FIP CAMPAIGN RETAINING BKT 300 300 300 300
MC926 R&R FIP CAMAPAIGN PRESALE VEHICLE 171 171 171 171
MC927 REFURBISHING FLOOD AFFECTED CHASSIS VJW 182 182 182 182
MC928 SFC FES REINFORMCENET FOR PRESALE VEHICLE 3999 3999 3999 3999



AL Warranty (Vehicles)
139
29. DESPATCH OF FAILED ITEMS
All the failed items that are replaced under warranty have to be returned to AL, unless
specifically exempt by AL.
All the components that form part of claims accepted by AL will be displayed when the
dealer logs in with his user name and password to enable Dealer prepare the packing
list. The system will display the list of failed items to be returned to AL by the
designated plant in AL, viz., Ennore, Hosur1, Hosur2, etc.
In the event of a particular part not being available for returning, e.g., Anabond, quantity
of such item shall be entered in the Perished Quantity field in the packing slip.
Similarly, in the case of a claim relating to fitment of a component that was not a part of
the original vehicle build, quantity of the components should be entered in the Short
fitment field in the packing slip.

The Dealer shall pack the failed items securely by adhering to the packing instructions
provided by AL and mark the destination of the consignments clearly, e.g., E1 for
Ennore. Individual components shall be tagged to identify the claim number.
AL shall arrange to pick up the consignments of failed components from the Dealerships
and transport them to the designated plants in AL. It shall be the responsibility of the
Dealer to pack the components and load them on to the transporters vehicle when the
transporter visits the outlet as per agreed schedule.
AL has dispensed with return of failed material from dealers of the following 6 states
J&K, Himachal Pradesh, Uttaranchal, Bihar, Jharkhand, and Assam. These dealers shall
store the failed material for a minimum period of 45 days from the time of successful
claim upload. Thereafter the material shall be defaced and scrapped. AL shall debit 5%
of the parts value computed against each claim towards salvage of parts . In case AL
demands return of material, dealer shall be issued a credit note for the 5% recovered in
claim settlement.

Upon receipt of a consignment in the manufacturing plants of AL, the Reliability Centre
in the plant will advise Dealer of shortages / damage to components.


AL Warranty (Vehicles)
140

30 MODE OF SETTLEMENT

Claims shall be submitted within 15 days from the date of completion of repairs by the
Dealer.

Claims accepted by AL will be approved for payment as soon as the failed material is
packed, handed over to the Transport and the GC Note number is keyed into the AL
System.

AL will prepare Pay Order for accepted Warranty Claims on the 5
th
, 15
th
and 25
th
of every
month.

Settlement to the Dealer by AL will be by way of a cheque or ECS or by book adjustment.


AL Warranty (Vehicles)
141
31 PAYMENT FOR PARTS REPLACED

Where Leyparts are used for warranty replacement, Dealers will be reimbursed the
UMRP of parts on the date of failure less dealer margin and taxes. This is the base rate
to which actual taxes plus Handling Charges (HC) will be added. If a locally purchased
item is used for warranty replacement, the dealer will be reimbursed the actual cost of
purchase of the locally purchased item not exceeding the cost (Base Rate + Taxes + HC)
of the Leypart.

Dealers will claim the UMRP as per the Parts Price List or the amendments issued from
time to time vide Parts Price Bulletins.

AL will calculate the payable value.

For each Pay Order the particulars of settlement listed below will be made available in
the cdb.ashokleyland.com site, which can be viewed or downloaded:
- Claim Number & date
- Chassis Number
- Date of Failure
- Date of Sale
- Type of Claim
- Part Number with description
- Quantity, Effective date of Price Bulletin
- Discount Percentage / Base Rate / Amount Taxes
- Handling Charges Percentage & Amount and
- the Payable Value


AL Warranty (Vehicles)
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32. PAYMENT OF LABOUR CHARGES

Labour charges payable are the same for AL items as well as ancillary items.

The man-hour rate payable to various categories of Dealers is given in Section 37.

The Repair Operation Time Schedule for warranty jobs applicable to various models of
vehicles is given in Section 29.

For machining jobs, flats rates will be paid as per the schedule in Section 30.

Warranty labour charges shall be claimed by the Dealers, applying the man-hour rate
based on the Repair Operation Time Schedule. Where flat rates are applicable, the same
shall be claimed.



AL Warranty (Vehicles)
143
33. MANHOUR RATE APPLICABLE TO VEHICLE DEALERS

The rate per man-hour is based on the classification of Dealer workshop as Metro or
Non Metro.

The rate payable for Metro dealers is Rs.75/- per man hour and the rate payable for
Non Metro Dealers is Rs.65/- per man hour.

Those located in the following cities are considered as Metro Dealers and all others are
treated as Non Metro Dealers:


Region City
North Delhi, Gurgaon, Faridabad, Jaipur,
Chandigarh
East Kolkata, Guwahati
West Mumbai, Ahmedabad
South Chennai, Bangalore, Secunderabad, Cochin


The rate payable to ALASCs is Rs.70 per man hour irrespective of the location of the
ALASC.
The labour rate for presale vehicle attention would be 75% extra.





AL Warranty (Vehicles)
144
34. PAYMENT OF LABOUR CHARGES TO SUB-DEALERS/ALHRCS

In case sub-dealers render warranty attention, Dealers shall pay them at the following
rates without waiting for settlement from AL. These are the minimum rates
recommended by AL.



Dealer category Rate per man hour to be paid (Rs.)
Metro Dealer 56
Non Metro Dealer 49




AL Warranty (Vehicles)
145
35. PAYMENT OF INCIDENTAL EXPENSES FOR SERVICE RENDERED
OUTSIDE THE DEALER WORKSHOP

Over and above the rates mentioned, in case it becomes necessary for a Dealer to carry
out warranty repairs on a vehicle outside the workshop, the Dealer will be paid:
i) Premium of 50% of the warranty labour rate or Rs.150/- whichever is higher
towards incidental expenses;
ii) Travel expenses at Rs.5/- per km if a Mobile Service Vehicle
is used and Re.2/- per km otherwise
Premium of 50% is not payable towards jobs outsourced by the Dealer, i.e., where ROT
codes starting with MC are used.
The relevant information with regard to location, distance, number of trips and whether
Mobile Service Vehicle was used has to be furnished by Dealer in the Warranty Claim
Header file.




AL Warranty (Vehicles)
146
36. ELIGIBILITY/PERIODICITY OF FREE SERVICES
AL customers can avail free services offered by AL anywhere in India in any authorised
dealers workshop on production of the Free Service Coupon Book. Eligibility and
periodicity of Free Services for various products is given in the schedule appearing
below.

SCHEDULE GIVING ELIGIBILITY/PERIODICITYOF FREE SERVICES FOR
VARIOUS MODELS OF VEHICLES

Model PDI 8000 Kms 16000 Kms
Private Sector
MDV 4x2 and 4x4 Models Yes Yes Yes
MDV 6x4 and 6x2 Models Yes Yes Yes
ICV and LCV Models Yes Yes Yes

STUs and Project (Non Defence)*
MDV 4x2 and 4x4 Models Yes Yes No
ICV and LCV Models Yes Yes No

Project (Defence & Para Military)
MDV 4x2 and 4x4 Models - Chassis/CBU Yes No No


AL Warranty (Vehicles)
147

ICV and LCV Models Yes No No

* Project (Non-defence) will cover sales to Police, Municipal Corporations,Fire Service
etc.



AL Warranty (Vehicles)
148
37. TIME LIMIT FOR AVAILING FREE SERVICES

The time limit within which Free Services must be availed is given below.
MODEL 8000 Kms 16000 Kms
Number of days from the
date of Registration
MDV Haulage and Pass Models 45 90

LCV and ICV Haulage & Pass Models 55 90

Tractor and Tipper Models 60 120

Supplies to Govt/Educational Institutions 60 120




AL Warranty (Vehicles)
149
38. LABOUR CHARGES PAYABLE TO DEALERS

Dealer should carry out all the jobs given in the check-list appearing on the reverses of
the free service coupons.

The customers signature with date shall be obtained on the free service coupons as
evidence of having carried out the service.

Labour charges payable to Dealers for carrying out Free Services is given in the schedule
referred to in Section 39.

Dealer shall submit Free Service bills online. The free service coupons after obtaining
the signature of AL SE shall be submitted to the Regional Office of AL.

In case it becomes necessary for a Dealer to carry out a Free Service at the customers
premises on Tippers a higher rate of labour charges will be allowed as mentioned in the
schedule in Section 39. However the time limit specified in Section 37 for carrying out
Free Services has to be adhered to in all cases.



AL Warranty (Vehicles)
150
39. SCHEDULE OF LABOUR CHARGES PAYABLE TO DEALERS FOR
CARRYING OUT FREE SERVICES

MODEL LABOUR CHARGES
PDI 8000 Kms 16000 Kms

Private Sector
MDV 4x2 and 4x4 Models 550 700 800
MDV 6x4 and 6x2 Models 550 700 900
LCV and. ICV Models 350 500 600
-

STUs & Project (Non-Defence)
MDV 4x2 and 4x4 Models 300 250 -
LCV and.ICV Models 200 175 -
-

Project (Defence & Para Military)
MDV 4x2 and 4x4 Models 550 - -
MDV 6x4 and 6x2 Models 550 - -


AL Warranty (Vehicles)
151


For Free Services carried out on Tipper vehicles atsite, an additional sum of Rs 125/- per
service is payable

Project (Non-defence) will cover sales to Police, Municipal Corporation, Fire Service, etc.



AL Warranty (Vehicles)
152
40. LABOUR CHARGES PAYABLE TO SUB-DEALERS/ALHRCs FOR CARRYING
OUT FREE SERVICES

In case, sub-dealers or ALHRCs carry out free services, Dealers shall pay them at the
following rates without awaiting settlement from AL.

Model PDI 8000 Kms 16000 Kms
MDV 4x2 and 4x4 Models 440 560 640
MDV 6x4 and 6x2 Models 440 560 720
LCV and ICV 4x2 Models 280 400 480

For Free Services carried out on Tipper vehicles at-site, an additional sum of Rs 100/- per
service is payable


AL Warranty (Vehicles)
153
41. OIL CHANGE DURING PDI

During PDI, the Dealer shall replace the factory filled oil as advised by AL from time to
time. .
For such oil replacement, the cost of oil plus taxes (actual incidence of Sales Tax,
Surcharge thereon, and Octroi / Entry Tax) will be reimbursed to Dealers on submission
of bills along with the coupons to the Regional Office.
The details of the basic price of recommended oils are given in Section 42.
ELIGIBILITY FOR FREE OIL CHANGE DURING PDI

MODEL ELIGIBLE FOR FREE OIL
CHANGE DURING PDI
(Yes/No)
Sale to Private Sector Yes
Sale to Project (Non-Defence) Sector No
Sale to STU sector No
Sale to Project (Defence* & Para Military Sector) Yes

Project (Non-defence) sector will cover sale to Police, Municipal Corporations, Fire
Service, etc.
* applicable only to chassis / fully built vehicles.


AL Warranty (Vehicles)
154
42. BASIC PRICE OF RECOMMENDED OILS

Sl.
No.
Unit / Application Grade / Brand Rate (Rs
/Lit)
1
BS 2, 3 engine Superfleet LE Max 15W-40 168.00
2 BS 1 engine Superfleet Max 15W-40 151.00
3 Gas engine Gulfco 1049 Max 156.00
4 Coolant Eurocool Max 126.00
5 Hydraulic Clutch and Brake Fluid Brake Fluid Max DOT 3 188.00
6 Gearbox oil / Steering (Gear (Manual) Gear XP Max 90 150.00

7 Rear Axle Spiral drive Gear XP Max 140 138.00

8 Rear Axle Hypoid Drive Gear DB Max 85W-140 165.00
9 Power Steering Power Steering Fluid Max 141.00
10 Long Life Wheel bearing grease Crown Max RR 3 148.00

11 Grease various applications MP Grease Max 2 141.00

12 Tipping Unit Harmony AW Max 32 115.00

Rate given is the basic price of oil and dealers will be reimbursed applicable taxes
over and above the basic price.



AL Warranty (Vehicles)
155
43. ABBREVIATIONS

AL - Ashok Leyland Limited
AL SE - Ashok Leyland Service Engineer
ALSC - Ashok Leyland Authorized Service Centre
CVCT - Comet, Viking, Cheetah, Tusker range
DGM - Deputy General Manager
GC - Goods Consignment
GVW - Gross Vehicle Weight
GTW - Gross Train Weight
HQ - Head Quarters
NDP - Net Dealer Price
O/H - Overhaul
PDI - Pre Delivery Inspection
PPR - Product Performance Report
RC - Registration Certificate
RLW - Registered Laden Weight
RO - Regional Office
ROT - Repair Operation Time
R & R - Remove & Refit


AL Warranty (Vehicles)
156
RSE - Regional Service Engineer
STU - State Transport Undertaking
VOR - Vehicle Off Road