Ahamed Ameen.

J
ahamed06ameen@gmail.com
+918015177165
7/503 D Type, Street No.58
SIDCO Nagar, Villivakkam
Chennai 600 049

Summary of Qualifications
Unique analytical problem-solving ability
Cisco Certified Network Associate (CCNA) # CSCO12039486
Microsoft Certified Solutions Associate (MCSA) # 7579465
Installing, configuring and managing routers (1700, 2600, 3600), switches (2900,
6500)
A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking
Routing Protocol (BGP, OSPF, EIGRP, IGRP, RIP), Routed Protocol (TCP/IP).
Operating Systems like XP, Vista, 7, Windows Servers 2003, 2008 & 2012
Hardware skills like PC assembling and repair
Talented Network Administrator with over 3 years experience in network engineering,
Windows systems administration, troubleshooting, configured and maintained complex routed
LAN/ WAN networks and having experience as a network administrator.

Professional Experience
Technical Support Engineer

Oct 2013 Present

Working in Tata Communications Limited, Chennai as a Technical Support Engineer on the

payroll of Future Focus InfoTech Private Ltd.
Responsibilities
Duties include LAN/WAN daily operations: Router & switch configurations/ACLs
Maximizes network performance by monitoring performance; troubleshooting network
problems and outages.
Maintained user accounts in Active Directory by adding/deleting users, correcting user
access problems, and assigning appropriate rights and privileges.
Resolving the issues related to servers by connecting remotely using RDP, or SSH for
UNIX.
Resolving username and password problems.

Systems and Network Administrator

July 2012 May 2013

Worked in Blue Whale Solutions Inc., Chennai as a Systems and Network Administrator for
about 10 Months.
Responsibilities
Primary duties included installing and configuring Windows Servers, Maintaining a
multi-user computer system.
Adding and configuring new workstations, setting up user accounts, installing system wide software.
Responsible for administration of network comprised of 130 workstations, help desk,
hardware inventory, software inventory, network mapping, equipment purchasing, and
software purchasing.
Managed over 300 user accounts in Active Directory, User creation, applying user
rights through group policies.
Planned and implemented a relocation of all PCs to a new corporate center.
Supervision of backup, backup management and storing high volume of data on tape
drives.
Maintaining LAN connectivity, troubleshooting all network problems, setting shared
printer.
Installing and configuring new hardware and software, troubleshooting technically
related problems.

System Administrator

Dec 2010 Jun 2012

Worked in Excellent Computer Services, Chennai as a System Administrator for about 1

years.
Responsibilities
Installation, Configuration, Upgrading and Troubleshooting of Operating Systems,
Network, and Hardware Peripherals like Printers, Modems and Software
Service and Maintain microcomputer systems, including inspect, clean, test, run
scandisk, defragment hard drives, and update antiviral programs to maintain
performance and security.
Troubleshooting software related problems via remote desktop connections in client
sites, carried out full installation of routers and cabling for routers, switches, hubs and
new workspaces

Education

B.E. (Electronics and Communication Engineering)

graduated in 2010

A graduate of Dhaanish Ahmed College of Engineering, Chennai, India, with a specialty in

Electronics and Communication Engineering with Securing 71%

H.S.C and S.S.L.C

Bharathi Matriculation Higher Secondary School, Kallakurichi, Tamil Nadu, India, with Secured
72.75% & 73.81%

Skills
Proficient in Basic Networking, Router Configuration including Configuration of Network
Firewall (Ex NAT, ACL)
Intermediate in Active Directory Configuration, Management and Maintenances, NTFS
security, disk quota management.
Performing Daily Backups and restoring data.
Intermediate in Troubleshooting Hardware Problems in desktop and computer peripherals like
Printer, modem installation & configuration.
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, RARP,
FTP, TFTP)
Well understanding of Bridging and switching concepts and LAN technologies, IP addressing
and subnetting, routing concepts.
Working knowledge of DHCP Server, DNS Server & Proxy Server

Activities

Accel certified DHNE (Diploma in Hardware and Network Engineering)

A Diploma Course from of Accel IT Academy, Chennai. It covers troubleshooting of all
Hardware and Network related problems, CCNA & MCITP

Strengths
A Effective Problem solver
Sincere & Responsible Person
Creative & Optimistic Team Player
Work well under Pressure

Personal Information
Name

Ahamed Ameen.J

Fathers Name

Jani Mohamed

Passport number

J4705781

Languages Known

English (read, write, and speak)

Tamil (read, write, and speak)

Permanent Address

No 67, City Medicals, Chennai Main Road,

Kallakurichi-606202, Villupuram DT

References

Available Upon Request

Signature