Presentation by Carlena Lowell

April 4, 2014
Reflective Supervision
and Early Childhood Program
Management
Consider characteristics of
effective leaders

Learn the six principles of andragogy
by Malcolm Knowles and how they
relate to supervision

Gain a better understanding of reflective supervision and
how it relates to your position as a center manager


Objectives of the Presentation
Non judgmental and open minded
Understand healthy conflict resolution techniques and exercise them
Are fully present for individual staff when need be
Ability to remain calm in stressful, emotion-evoking situations
Ability to find humor in the work place
Ability to manage time
Set a good example
Ability to reflect on your own strengths and needs
Use of reflective practices

Characteristics of Effective Leaders
Andragogy: Adult Learners
Six principles of Malcolm Knowles (1913-1997)

1. Need to Know
2. Foundation
3. Self-Concept
4. Readiness
5. Orientation
6. Motivation
Reflection
Serious thought or consideration
Supervision
The act or process of watching and directing
what someone does or how something is being done

Reflective Supervision
The regular collaborative reflection between a service provider
(clinical or other) and supervisor that builds on
the supervisees use of her thoughts, feelings, and values within a
service encounter. (Mutiplying Connections, 2012)






Reflection and Supervision
and Reflective Supervision
Understand purposes of and the way in which
reflective supervision works

Establish honesty and trust

Ensure confidentiality
Prior to Reflective Supervision

The Zero to Three reflective supervision framework
outlines the three building blocks as:

Reflection
Regularity
Collaboration

The Three Building Blocks
Preparation
Greeting and reconnecting
Opening dialogue and creating the agenda
Gathering information
Formulating hypothesis
Considering next steps
Closing
(Gilkerson, 2004)

The Reflective Supervision Session
What are challenges you face in
regards to supervision?

How do you meet these
challenges with the information
from this presentation?

Challenges of Supervision
Andragogy. (n.d.) In Wikipedia. Retrieved on March 15, 2014 from
http://en.wikipedia.org/wiki/Andragogy

Finlay, J. (2010). Andragogy (Adult learning). Retrieved from
http://www.youtube.com/watch?v=vLoPiHUZbEw

Gilkerson, L. (2004). Irving B. Harris distinguished lecture: Reflective supervision in infant-family
programs: Adding clinical process to nonclinical settings. Infant Mental Health
Journal, 25(5), 424-439. doi: 10.1002/imhj.20017

Image of andragogy table. [Table]. Retrieved on March 29, 2014 from
http://web.utk.edu/~start6/knowles/process_elements.htm

Image of C. Malcolm Knowles. [Photograph]. Retrieved on March 29, 2014 from
http://www.chesterfieldtwphistoricalsoc.org/library.html

Image of challenge accepted. [Photograph]. Retrieved on March 30, 2014 from
http://bookriot.com/2014/01/10/reading-challenges-2014/

Image of dictionary. [Photograph]. Retrieved on March 29, 2014 from
http://cdcloans.com/finance-resource-center/business-loan-dictionary/








References
Image of hand shake. [Drawing]. Retrieved on March 29, 2014 from
http://www.colourbox.com/vector/sketch-of-two-shaking-hands-vector-6271890

Image of heads thinking and talking. [Drawing]. Retrieved on March 29, 2014 from
http://www.cfha.net/blogpost/689173/CFHA-Blog?DGPCrSrt=&DGPCrPg=5

Image of puzzle steps. [Computer Generated Image]. Retrieved on March 29, 2014 from
http://www.moneywise.co.uk/banking-saving/savings-accounts-isas/four-steps-to- the-
perfect-isa

Image of tea-pouring supervisor. [Drawing]. Retrieved on March 15, 2014 from
http://www.amtraining.co.uk/volunteer_management_courses.html

Multiplying Connections. (2012). What is reflective supervision. Retrieved from
http://multiplyingconnections.org/become-trauma-informed/what-reflective-supervision

Zero to Three. (2012). Three building blocks of reflective supervision. Retrieved from
http://www.zerotothree.org/about-us/areas-of-expertise/reflective-practice-program-
development/three-building-blocks-of-reflective-supervision.html
References