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HUMAN RESOURCES

MANAGEMENT


An International Workshop













19 30 June, 2014
ISRAEL


Table of Contents
About Galilee International Management Institute .......................................................... 1
Introduction ............................................................................................................................ 3
Objectives ................................................................................................................................ 4
Steering Committee ................................................................................................................ 5
Staff Members of the Programme ........................................................................................ 5
Programme Faculty ................................................................................................................ 6
Curriculum ............................................................................................................................ 10
Extracurricular ...................................................................................................................... 10
Study Tours ........................................................................................................................... 10
Excursions ............................................................................................................................. 11
List of Participants ................................................................................................................ 12
Meal Times ............................................................................................................................ 16
The Programme .................................................................................................................... 16
Diploma ................................................................................................................................. 16
Attendance in Classes .......................................................................................................... 16
Daily Schedule ...................................................................................................................... 17
Programme and Daily Schedule ........................................................................................ 18
Computer Lab Guidelines ................................................................................................... 29
Post/Telephone/Communications ................................................................................... 30
Laundry Service .................................................................................................................... 31
Security .................................................................................................................................. 31
Flight Reconfirmation .......................................................................................................... 31
Galilee Institute Policy toward Sexual Harassment ........................................................ 32
Emergency Phone Numbers ............................................................................................... 33
Medical Assistance ............................................................................................................... 33
Currency ................................................................................................................................ 33
Transport ............................................................................................................................... 34
Customs of the Country ...................................................................................................... 35
Common Words/Phrases in Hebrew ................................................................................ 36
Course Calendar 2014 ....................................................................................................... 38






1


About Galilee International Management Institute
GIMI is an international management training institute, delivering advanced
leadership, management and capacity building seminars, to professionals coming
from all over the globe. Our International Department offers a core curriculum of
over 30 programmes, assigned to various Centres of Excellence:

Agricultural and Environment Training Centre
Centre for Strategic Studies
Centre for Health Management
Centre for Middle East Studies
Centre for Capacity Building Development
Centre for Higher Education
Centre for Economic Development
Centre for Transport and Maritime Studies

To complement these, our Programme Development Division designs and
implements special training projects tailor-made for the requirements of sponsoring
governments, international agencies such as USAID and the World Bank. Among the
public and private sector planners, managers and decision-makers trained by GIMI,
are directors of environmental agencies, hospitals, port authorities and public
transport systems; university vice-chancellors and school principals; business,
industrial and NGO executives and countless others entrusted with the planning and
implementation of institutional, national and regional renewal and reform. In
addition, GIMI works in cooperation with European higher education institutions to
offer European accredited Masters and Doctorate programmes.

The Galilee International Management Institute Study Centre at Kibbutz Mizra
provides study facilities and accommodations, located seven kilometres outside the
city of Nazareth, in the pastoral northern region of Israel. The Study Centre includes
modern classrooms equipped with the latest audio-visual aids and a computer
laboratory with free Internet and e-mail access. Staying on Kibbutz Mizra offers
Galilee International Management Institute programme participants a cultural
experience that is unique to Israel. A kibbutz is a communal farm. Kibbutz Mizras
grounds comprise lawns, gardens, and walking and bicycle paths surrounded by
agricultural land. The kibbutz is both the workplace and home of its members, and
the kibbutzniks treat Galilee International Management Institute course participants
as honoured guests. The kibbutz also attends to participants banking and postal
needs and provides laundry service. In nearby Nazareth, a city holy to both
Christians and Muslims, participants can visit a modern shopping mall, an outdoor
Middle Eastern marketplace (souk) and biblical and historical sites.

2






Experience Israel! All programmes include the opportunity to experience Israeli
culture. The Institute provides weekend excursions to Israeli tourist attractions,
among them archaeological, Biblical, historical and recreational sites. Study tours
give programme participants the opportunity to make professional contacts with
Israeli colleagues.
Galilee International Management Institute has over twenty-five years experience
designing and implementing advanced leadership and management training
programmes and capacity building seminars for senior-level planners, managers and
decision makers from transitional countries around the globe. Tailored and off-the-
shelf courses are offered for individuals and groups of all sizes. Courses can be
delivered in the following languages: Arabic, English, French, Hebrew, Portuguese,
Russian and Spanish.

Galilee Institute also delivers many custom-made programmes. This specialist area
has now become an integral part of GIMI. Customised training programmes are
designed and delivered in response to a clients request for training in a specific area
and are created for groups of individuals from an organisation, institute or company.

These comprehensive training programmes may be held in-country, at Galilee
Institute Israel or both in-country and at Galilee Institute. The flexible nature of these
customised programmes ensures that the clients needs regarding programme
duration, content and dates are met.

The Institute also has the facility to conduct on-site training programmes (In-
Country Training) in Africa, Asia, central and eastern Europe, Latin America and
elsewhere throughout the transitional world.

Our 500-member faculty comprises internationally recognised academic experts and
expert practitioners in their fields. They develop the curriculum, deliver the lectures,
conduct the workshops, develop small group activities and supervise participants
final projects.

Galilee International Management Institute graduates are expected to return to their
home countries, communities and institutions with applicable knowledge and
problem-solving skills. With this in mind, our faculty guides programme participants
in project planning and results evaluation.

The Galilee International Management Institute mission is to upgrade the standard of
living in transitional countries and to sustain development through capacity building.
Galilee Institute addresses these countries need for administrative leadership,
believing that human efficiency is the crucial factor in nations reaching their full
socioeconomic potential. The Institute aims to share Israeli practices and innovations
applicable to participants own nation-building requirements; to provide an
international meeting place where professionals learn from top Israeli academic and
professional experts and, of equal importance, from each other and, within our own
neighbourhood, to build bridges of peace in the Middle East.


3


Introduction
Since its establishment in 1987 (as Galilee College), Galilee Institute has offered
management training and capacity building seminars to senior officials and decision
makers from around the globe: Africa, Asia, Europe, Latin and North America, the
Middle East and the Pacific. Our educational mission is based on a belief that human
efficiency is the crucial factor in nations reaching their full socio-economic potential.
Therefore in every organisation, it is vital that the personnel are trained to their full
potential as they are the major key to significant progress.

In todays rapidly changing and highly competitive environment, the human resource
function plays an increasingly important role in an organisations ultimate success or
failure. Where success was once dependent upon a firms ability to discover and
manage natural resources; success today goes to the organisations that most
effectively discover and manage their human resources.

At the beginning of the 21st century, Human Resources (HR) management is a fast-
moving area that requires its practitioners to have much more than simply skills of
dealing with people. They are now required to have in-depth understanding of
organisational processes in general and a thorough knowledge of their own
organisations strategies and tactics. Furthermore, they are expected to be fully
conversant with the requirements of the external marketplace in order to lead the
personnel of the company to success.


4


Objectives
The goal of the HR management seminar is to prepare human resource professionals
to deal with the complexities and challenges of managing today's workforce.
Participants will return to their countries equipped with the latest practical tools of
HR and having enhanced their capacity to:
Understand the benefits of increased organisational and managerial
effectiveness
Motivate their employees; thus advancing the whole organisation
Determine and manage the strategic role of the HR function within the
organisation
Use problem solving, analytical and interpersonal skills that can be
transferred, with confidence, to the workplace
Identify, analyse and respond to social, economic and legal factors influencing
the operations of their employing organisations and its HRM policies
Create and implement initiatives and procedures in response to internal and
external pressures on the organisation
Bring out an appreciation of the need for innovative thinking
Recognise how future trends in linking strategy and HR management may
impact the organisation
Identify HR problem areas and provide alternative solutions that facilitate
management processes



5


Steering Committee
Dr. Joseph Shevel, President, Galilee International Management Institute
Dr. Major General (Ret.) Baruch Levy, Chairman, Galilee International Management
Institute Board of Trustees
Dr. Nathan Tirosh, Dean, Galilee International Management Institute
Mrs. Yael Strausz, CEO, Galilee International Management Institute
Mrs. Silvana Nahmad, Director, Division for Euro-Mediterranean Cooperation
Mrs. Keren Ungar, Academic Director
Staff Members of the Programme
Mrs. Anat Douieb, Senior Programme Director
Ms. Melinda Vecseri, Registrar
Ms. Liana Staerman, Registrar
Mrs. Nirit Harel, Director of Logistics and Planning
Mr. Gili Agmon, Social Coordinator
Mr. Amit Hamburg, Social Coordinator
Ms. Becca Machado, Social Coordinator
Mrs. Sofi Sadaka, Administrative Director
Mr. Shai Shaked, Administrative Coordinator
Mr. Yossie Sadaka - Administrative Coordinator
Ms. Sallee Eriera, Director, Alumni Relations

6


Programme Faculty
Mrs. Keren Ungar
MSc in Human Resources Management, Industrial Engineering Faculty, the Technion (Israel
Institute of Technology), Haifa. Academic Director of the Human Resource Seminars for
Galilee Institute. Head of HR Department for Galilee Institute
Dr. Javier Simonovich
PhD, Urban Planning. MSW. MCW. BSW. Lecturer for the Human Services Faculty, Jezreel
Valley College. Former programme developer and coordinator at Eshhar Social and Welfare
Services. Former Director of Community Centres at the Israeli Association of Community
Centres.
Dr. Joseph Shevel
President of Galilee Institute, Israel. BA, MA and PhD degrees from the Hebrew University
(Israel) and New York University (US) in the fields of Geography, History, Economics and
Management. Between 1978-1987 lecturer at the University of Haifa, Department of
Economics and the Director of the Department of Management Studies at the university (ED)
also lectured at the Technion - Israel Institute of Technology and Bar Ilan University (Israel).
Active in public life in Israel and since 1986, member of the Prime Minister Committee on
Social Policy, a member of the Environmental Committee of the Haifa Region (under the
auspices of the Israel Ministry of Energy) and Director and Coordinator of several joint
European Mediterranean networks in the field of management and economic development.
Invited to address many conferences, among others in Croatia the Annual Conference on
Security of Europe, Taiwan National Security University (2007), Korea National Security
University (2005, 2007), Moscow State University, Russia (2008) lecturing on National
Security Issues. An active member of the Asian University President Forum and presented
lectures at the Forums meetings in Bangkok (2006) and in Korea (2005). Invited to lecture at
the United Nations University Leadership Academy in Amman (at Amman University)
about Leadership and Management and on the economic prospects in the Middle East
following the peace agreement. Also lectured at the Global Leadership Centre at Bacheshire
University, Turkey. In June 2008, became one of the founders of the Euro-Mediterranean
University, established in Slovenia under the auspices of the European Union.

7


Prof. Ilan Meshulam
Doctorate in Business Administration, Boston University. Former Professor of Management,
and Manager of the MBA Programme at Faculty of Industrial Engineering and Management,
The Technion (Israel Institute of Technology). Currently Professor at the Haifa University,
Israel, School of Business Administration. Former Head of the Graduate School of
Management. Research focused on Strategic Human Resource. Published in the Academy of
Management Review, Human Resource Management, and Journal of High Technology
Management Research and many more. Co-author of Human Resources Strategy book
published in 2000. Former Vice President and other executive positions in multinationals
High Technology firms, both in Israel and the US, including Control Data Co.; Digital
Equipment; Intel; Elbit. Consultant on Management and Strategy to organisations in Israel.
Mr. Eli Harari
BAC, New York Institute of Technology and recipient of many honorary accreditations. Broad
experience in international lecturing, professional training and high level personal mentoring
for Fortune 500 companies, organisations and universities in Europe, the Middle East and
US.A specialist in leading organisational change and training future leaders. Written
numerous article on change and personal development and has developed a unique training
system called the 5 Intelligences.
Dr. Dana Vashdi
PhD from the Technion (Israel Institute of Technology) in Organisational Psychology.
Lecturer at the University of Haifa in the division of public administration and management.
Research interests include team work, management of health care organisations,
organisational learning and managing quality interventions. Published articles in top journals
in management such as the Academy of Management Journal and Human Resource
Management.
Mr. Shlomo Lempert
Studied at Harvard Business School, USA, Insead Fontainebleau, France, Faculty of Business
Management and Faculty of Social Science-Tel Aviv University, Israel. Certified trainer for
Global programmes including: "Situational Leadership , "8 Step Coaching" among other
managerial programmes. Senior consultant in the areas of management, people and processes.
Over 25 years of experience in various Senior/Executive positions, segments and industries
including: Executive Director, Israel- Brazil Chambers of Commerce and Industry; Director,
HR, Admin and Corporate Affairs, Pfizer Pharmaceuticals Ltd; Vice President, HR, Quality
Assurance and Admin, Eldor Computers Ltd; HR Manager, Tadiran Telecommunications
Ltd; Manager of Israeli Institute of Productivity. Expertise in Courses, Lectures, Consulting,
Organisational Development, Management.

8


Mr. Amnon Gideon
Graduate of political science and psychology at Bar Ilan University. Graduate studies in
business administration at the University of Derby. Graduate of courses and workshops in
related fields, University of Berkeley (California) and Bar Ilan University. 35 years of HR
experience including: Vice President and Head of Human Resources, Israel Discount Bank;
VP Human Resources at Partner Communications (Orange); HR Manager for Motorola
Israel. Various positions at the Safed Municipality. CEO of the Association for Civil Rights in
Israel. Experienced in public speaking and lecturing to business and academic audiences.
Mrs. Dekel Levinson
BA in Human Services and Political Sciences, completed post graduate studies in
Organisational Consulting; Psychoanalytic and System Approach. Long experience working
in the areas of Human Resources Management and Organisational Consulting for leading
Israeli Companies. Worked in the capacity of Human Resources Business Partner for Intel
Israel, managing the HR function for several of Intel's Israel based business groups. Expertise
in Organisational Development and Consulting, Leading Change and Transition, Managers
and Team Development, Employee Engagement, Growth and Career Development.
Mr. Dan Cristal
MA, PhD Candidate. S.G.L. Senior groups' moderator. Organisational consultant. Training
specialist. Official consultant for companies and corporate businesses for the Chamber of
Commerce and Industry of Haifa and the North region. Expertise in inter-organisational
processes; to empower managers and working-teams in their inter-personal communications'
skills and performances; to improve group processes Created an innovative counselling
approach the HPCM. PhD study focussing on the social, political and economic role of
public housing companies in the planning and implementation of housing policies in Israel.
Ms. Sarah Craimer
MA, BA in Sociology. Masters in Social Work. Highly experienced Human Resources
Executive. Former Global VP HR at Star Defence Systems (350 employees, TASE traded);
AppNexus (Internet, 600 employees); Chiasma (pharmaceuticals); XOSoft (Internet); RichFX
(Internet); FourFold Technologies (semiconductors).

9


Mr. Dror Netzer
MSW (doctoral studies). Associated lecturer at Ben Gurion University. Lecturer at Yezreel
Valley College. Expert in Multi-Cultural organisational consultation; leadership and career
development. Founder and Manager of a regional Domestic Violence Prevention Centre.
Manager of regional centre for juveniles at risk. Former Leadership Consultant for the IDF
Officers' programme. Wide experience in consulting to managers and leaders in various
organisations: educational, commercial and security companies.
Mrs. Sarit Back
B.Ed. Organisational Consultant. Career Management Specialist. Extensive experience in
directing, training and empowerment of managers in different sectors of various industries.
Familiarity with a wide range of target audiences: the kibbutz industry; high-tech; the security
sector; government etc. Leads workshops and assists managers in their workplace or outdoors,
where the emphasis is on providing tools for personal and professional development in various
organisations.

11


Curriculum
Human Resources Management in Israel
Historical Aspects of the Middle East Conflict
Israel as a Start-up Nation
Strategic Human Resources Management
Innovation and Organisational Change
Emotions in your Organisation
Recruitment and Selection
Employee Performance Evaluation as a Central Management Tool: Parts I & II
Compensation as a Key Enterprise Performance Management
Building Influence in the HR Role
Ethics in the Organisation: Past, Present and Future
Workshop: Strategy against Burnout
Pre-Retirement Training for Employees
Effective Team Building: A Practical Workshop
Extracurricular
Coffee, Cake and Business Cards, an informal HRM Gathering
Study Tours
Bait Balev Medical Rehabilitation Centre, Nesher
EMC
2
, Information Technology and Services, Hertzliya
The Israel Electric Corporation, Hadera

11


Excursions
Nazareth and the Sea of Galilee
Jerusalem
The Dead Sea
* To all daily excursions please bring with you a bottle of water, a
sunhat, a bathing suit, comfortable walking shoe and
appropriate dress for holy places. (i.e. women should have
shoulders and knees covered and in some holy places men cannot
enter with shorts)

12


List of Participants


Name Position Organisation Country
Ms. Precious
Baswika Machinya
Human Resources
Specialist -
Operations
National
Development Bank
Botswana
Mrs. Masego
Makgoro
Head of Human
Resources
National
Development Bank
Botswana
Pastor Timothee
Mouanodji
Pastor, Director of
Camp Joy
Association
Tchadienne des
Eglises Baptist Mid-
Mission (ATEBAM)
Chad
Ms. Xiaoan Liang
Foreign Linguistics
Student
Jiangsu University China
Mr. Sang Furmus
W. Gomez
Acting Director,
Standards & Quality
Assurance
Directorate
Ministry of Basic and
Secondary Education
(MoBSE)
Gambia
Mr. Omar Jatta
Acting Director of
Human Resources
Ministry of Basic and
Secondary Education
(MoBSE)
Gambia
Mrs. Florence Ekua
Amuah
Deputy Chief
Manager
Bank of Ghana Ghana
Mr. Charles Gatsey
Head of
Administration,
Hohoe Regional
Branch
Bank of Ghana Ghana


13




Name Position Organisation Country
Mr. Isaac Baiden Clerk
Delta Shipping Co.
(DSC)
Ghana
Mr. Isaac Kodwo
Biney
Port Mechanical
Engineer
Ghana Ports &
Harbours Authority
(GPHA)
Ghana
Mr. George Ohene
Bredu
Port Personnel/
Administrative
Manager
Ghana Ports &
Harbours Authority
(GPHA)
Ghana
Mrs. Christina Daisy
Damptey
Human Resource
Officer
Ghana Ports &
Harbours Authority
(GPHA)
Ghana
Mr. Samuel Ronnie
Thannie
Transport Manager
Ghana Ports &
Harbours Authority
(GPHA)
Ghana
Mr. Benjamin Kofi
Gyasi
Director of Human
Resources
Development &
Management
Directorate
Ministry of Food and
Agriculture (MOFA)
Ghana
Mrs. Claudia Okae
Odjidja
Human Resources
Operations Manager
UniBank Ghana Ghana
Mr. Opoku Oku-
Afari
Administrative
Secretary
University of Cape
Coast
Ghana


14




Name Position Organisation Country
Ms. Florence
Wambui Kanja
Human Resources
& Administration
Officer
Kenya Railways
Corporation
Kenya
Mr. Francis
Mwangi Juma
Senior Personal
Assistant, County
Executive
Committee
Kiambu County
Government
Kenya
Ms. Mary Coletta
Kemunto
Ag. Senior
Assistant Director
HRD
Office of the Attorney
General
Kenya
Mrs. Margaret
Tamandani Longwe
Employee Benefits
Manager
National Bank of
Malawi, Head Office
Malawi
Ms. Alexandrina
Rusu
Attach,
Department of
Human Resources,
Law & Litigation
Ministry of Foreign
Affairs and European
Integration
Moldova,
Republic of
Mrs. Folayimi
Omotunde
Ogunwole
Lecturer 1
Ladoke Akintola
University of
Technology
(LAUTECH)
Nigeria
Mrs. Isabella
Raluchukwu
Nweze
Chief
Administration
Officer
Nigerian Shippers
Council
Nigeria
Mr. Ibrahim Umar
Yunusa
Chief
Administrator
Officer
Nigerian Shippers
Council
Nigeria


15



Name Position Organisation Country
Barrister Olufemi
Runcie Kayode
Lecturer
Rufus Giwa
Polytechnic
Nigeria
Mrs. Aderonke
Abimbola Odumosu
Deputy Director
Administration
Teachers Registration
Council of Nigeria
(TRCN)
Nigeria
Ms. Violet Rodrick
Mlinga
Head of Department
of Admin and HR
Institute of Rural
Development
Planning (IRDP)
Tanzania,
United
Republic of
Dr. Pamella Lulu
Sawa
Registrar -
Public/Private
Health Facilities
Ministry of Health
and Social Welfare
Tanzania,
United
Republic of
Mrs. Teddy Donacian
Njau
Assistant Director
Human Resource
Ministry of Lands,
Housing and Human
Settlements
Development
Tanzania,
United
Republic of
Ms. Yedidah
Biribonwa
Principal
Kabale School of
Nursing and
Midwifery
Uganda
Mr. Thomas Ojok
Assistant
Commissioner, HR
Development
Ministry of
Agriculture, Animal
Industry & Fisheries
(MAAIF)
Uganda
Ms. Mutakila
Ndolwa Kawesha
Acting Senior
Human Resources
Management Officer
Ministry of Health Zambia
Mrs. Lydia Lukwesa
Kanchebele
Chief Human
Resources
Development
Officer
Ministry of Home
Affairs
Zambia



16


Meal Times
Meals will be served at the Kibbutz dining room, as indicated on the Daily Schedule.
It is important that participants respect meal times.
The Programme
The programme commences 19
th
June and terminates 30
th
June, 2014.
Diploma
The Diploma for the programme will be awarded to those participants who have
regularly attended classes and have fulfilled all academic requirements.
Attendance in Classes
Your attendance during lectures and Study Tours is obligatory. For security and
administrative reasons, you are kindly requested to inform the staff of the
Programme if you are unable to attend. In all cases, non-attendance has to be justified.
Only those participants present for a minimum of 90% (during lectures and Study
Tours) will be entitled to receive a Diploma.

17


Daily Schedule
Generally, the following study schedule will be adhered to Sunday through Friday.
07:00 - 08:00 Breakfast
08:30 - 10:30 Morning Session
10:30 Coffee/Tea break
10:50 - 12:30 Morning Session Continued
12:30 - 13:30 Lunch
14:00 - 16:30 Afternoon Session
16:30 Coffee/Tea break
16:45 - 18:00 Afternoon Session Continued
19:00 - 19:30 Dinner
Please note: On Fridays, lunch is only served until 13:30. During dinner all the
participants should sit together in one area; the Kibbutz members have their
"Shabbat" meal with their family relatives


18


Programme and Daily Schedule
Thursday 19.06.14
Registration and Orientation
Mrs. Anat Douieb 08:30 09:30
Academic Orientation
Mrs. Keren Ungar 09:30 10:00
Human Resources Management in Israel
Dr. Javier Simonovich 10:00 12:00
HRM is the discipline of organising and managing Human Resources in such a way
that these resources deliver everything required to complete a project within the
defined scope, quality, time and cost constraints. A project is a temporary and one-
time endeavour undertaken to create a unique product or service that brings about
beneficial change or added value. The property of being a temporary and one-time
undertaking contrasts with processes, or operations, which are permanent or semi-
permanent ongoing functional work to create the same product or service repeatedly.
The management of these two systems requires varying technical skills and
philosophy, hence requiring the development of project management with Israeli
perspectives, approach and experience.
Notes_______________________________________________________
___________________________________________________________
(Departure: 13:00)
Opening Ceremony 13:30 14:30

19



Historical Aspects of the Middle East Conflict
Dr. Joseph Shevel 14:30 16:00
The lecture focusses on the history of the Holy Land since the time of Abraham and
his two sons, Isaac and Ishmael. The present political conflict is rooted in these
historic events and places. During the lecture, the Israeli recent developments will be
reviewed as well as various aspects of Israeli society and the economy.
Notes_______________________________________________________
___________________________________________________________
Israel as a Start-up Nation
Dr. Joseph Shevel 16:00 17:00
Notes_______________________________________________________
___________________________________________________________
Kibbutz Mizra: An Overview
Mr. Zvi Harel 17:00 - 18:00
Notes_______________________________________________________
___________________________________________________________


21

Friday 20.06.14
Strategic Human Resources Management
Prof. Ilan Meshulam 08:30 12:00
The objective of the lecture is to provide a strategic framework for understanding
Human Resources management in an organisational context. The lecture presents an
integrative approach to Human Resources, emphasising the strategic approach to its
management. The lecture aims at providing the students with good understanding of
the various contingencies and alternatives facing managers in designing Human
Resources integrated systems, in congruence with the organisational environment
and its business strategy.
Notes_______________________________________________________
___________________________________________________________
Innovation and Organisational Change
Mr. Eli Harari 13:30 17:30
These days are times of change; both nationally and globally and these changes
happen at an astonishingly fast pace, with an intensity that has never been known
before; cultural, technological, industrial, locational and personal changes to name a
few. All changes require individuals to cope, to adjust and to somehow stay ahead of
the "game". So the question is: what kind of organisation is necessary to provide a
stable base and environment that can ride the wings of change, encourage innovation
and inspire people to be at their very best? In this presentation, we will explore and
discuss the needs of an organisation that fosters change; how to think in ways that are
strategic and creative and the kind of interpersonal communication and conduct that
are vital to the spirit of innovation.
Notes_______________________________________________________
___________________________________________________________

21

Saturday 21.06.14
(Departure: 8:00)
Tour to Nazareth and the Sea of Galilee
Guided by: Ms. Verkinay Aivaziyan 08:00 18:30
Notes_______________________________________________________
___________________________________________________________
Sunday 22.06.14
Emotions in Your Organisation
Dr. Dana Vashdi 08:30 -12:30
Organisations are filled with peoples emotions. Workplace emotions have substantial
significance for the individual employee, work teams and the performance of the
organisation as a whole. During this interactive workshop, we will discuss and
analyse, on various levels, the effects of emotions in your organisation. The
implications will also be considered.
Notes_______________________________________________________
___________________________________________________________
Recruitment and Selection
Mr. Shlomo Lempert 14:00 -18:00
This lecture will encompass the following:
The importance of recruitment and selection
Objectives of recruitment
Defining job description and candidate profiles
Recruitment Strategy
Recruitment process and methods

22




Sources of recruitment
Advantages and disadvantages of internal and external recruitment
Interview preparations
Effectiveness of interviews
Selections
Tests
End of selection and decision processes
Notes_______________________________________________________
__________________________________________________________
Monday 23.06.14
Employee Performance Evaluation as a Central Management Tool,
Part I
Mr. Shlomo Lempert 08:30 -12:30
This lecture will encompass the following:
Evolution
Definition
Objectives and purpose of performance evaluation
The process and cycle of performance management
Performance management as a useful tool for outdoor training needs and
career development
Prerequisites for performance appraisal
Benefits and added values
Performance management: Models and methods
Performance management: Compensation and rewards
Planning, monitoring, rating, developing, rewarding

23





Individual performance plan and development plan
Mid-year and end year reviews
Notes_______________________________________________________
__________________________________________________________
Employee Performance Evaluation as a Central Management Tool,
Part II
Mr. Shlomo Lempert 13:30 -15:30
Notes_______________________________________________________
___________________________________________________________
International Evening 20:00-23:00
Notes_______________________________________________________
___________________________________________________________
Tuesday 24.06.14
(Departure: 07:30)
Study Tour to:
Bait Balev Medical Rehabilitation Centre, Nesher 08:30 10:30
Notes_______________________________________________________
__________________________________________________________

24



Compensation as a Key Enterprise Performance Management
Mr. Amnon Gideon 13:30 -17:30
This lecture covers managing compensation programmes as a tool to manage
organisational business performance and strategic goals.
Notes_______________________________________________________
__________________________________________________________
Wednesday 25.06.14
(Departure: 09:30)
Study Tours to:
EMC
2
, Hertzliya 11:00 12:30
Notes_______________________________________________________
__________________________________________________________
To Be Notified 14:00 15:00
Notes_______________________________________________________
__________________________________________________________


25

Thursday 26.06.14
Free Morning
(Departure: 12:30)
Study Tour to:
The Israel Electric Corporation, Hadera 13:30 16:30
Notes_______________________________________________________
___________________________________________________________
Friday 27.06.14
Building Influence in the HR Role
Mrs. Dekel Levinson 08:30 -12:30
In today's organisations, the HR function is becoming more and more strategic and
influential. Consequentially, the related challenges for the HR Professional are also
steadily increasing. To be effective and successful in their role, HR Professionals need
to have the following attributes: to be excellent communicators; centres of knowledge
in their expertise area; have the ability to build outstanding relationships; be
exceptional influencers with the ability to impact on the decisions made within their
organisations.
During this workshop we will:
Discuss what "HR Professionalism" means to us, in the context of our
organisations and roles that we perform
Identify the different encounters and interactions we have with our customers
and the people that we work with in the organisations we work for. What are
the specific challenges of these interactions and what needs to be achieved in
order to influence our desired outcome?
Learn about different roles of the HR Professional that can change from
encounter to encounter and also within the same encounter itself
Learn about how to be authentic and understand what are our "needs and
wants" from the encounter, that will drive our behaviour in the desired
direction.
Understand our customer's "needs and wants" and how to overcome resistance
if we encounter it.

26



Notes_______________________________________________________
___________________________________________________________
Ethics in the Organisation: Past, Present and Future
Mr. Amnon Gideon 13:30 -17:30
This lecture comprises development of organisational ethics, consolidation and
definition, implementation and maintenance of an ethical code.
Notes_______________________________________________________
___________________________________________________________
Saturday 28.06.14
(Departure: 07:30)
Tour to Jerusalem
Guided by: Mr. Yair Kovesh 07:30 19:30
Notes_______________________________________________________
___________________________________________________________
Sunday 29.06.14
Workshop: Strategy against Burnout
Mr. Dan Cristal 08:30 -12:30
Burnout and stress are the most common reasons for decline in employees'
performances. The reasons for their occurrence are diverse, and so are the solutions
and "remedies". Most competing measures are in your hands as their managers, some
of them are relate to the working ambience while some of them are dealing with the
employees' motivation for life. During this workshop you will learn how to recognise
the characteristics of burnout and stress at work, and will acquire some practical
measures to deal with them.

27



Notes_______________________________________________________
___________________________________________________________
Pre-Retirement Training for Employees
Ms. Sara Craimer 14:00 -18:00
Why plan and conduct retirement training for employees? Discover the history of
retirement; the importance of helping employees to prepare for and adjust to
retirement; the psychological elements and stages of retirement; creating HR policy
and procedures; practical guides and materials for creating your own training
sessions.
Notes_______________________________________________________
___________________________________________________________
Monday 30.06.14
Effective Team Building: A Practical Workshop
Mr. Dror Netzer and Ms. Sarit Back 08:30 12:30
To succeed in the global arena, personnel in businesses and public organisations,
have to know how to collaborate in order to meet goals and timetables. Effective
teamwork is characterised by adhering to the values of an organisation's vision; a
sense of belonging and interdependence; tasks clearly defined; differentiation
between systems and subsystems and effective mechanisms for managing conflict.
The Workshop includes:
What is an Effective Team? A Theoretical Aspect
Effective Communication: Principles and Practical
Body Language: Impact on Interpersonal Communication
Conflict Management: Theory and Practice
Simulations and Teamwork Experience
Notes_______________________________________________________
___________________________________________________________

28


Computerised Evaluation Session 13:30 14:30
(Departure: 17:30)
Closing Ceremony 18:00 19:30
Farewell Dinner 19:30 21:00
Tuesday 01.07.14
(Check-out from Rooms: 08:00)
(Departure from Mizra: 09:00)
Tour to the Dead Sea and Transfer to the Airport 11:00 21:00
Guided by: Mr. Yair Kovesh


29


Computer Lab Guidelines
Access to the computer lab is free during opening hours (8:00-22:00,)
except when classes are being held there.
All computers are connected to the Internet and are on-line at all times.
Upon arrival at the study centre you received your personal user name
and password. This information is private and confidential and may
not be transferred from one to another.
You may utilise your personal user and password to LOGON to any
computer.
Be sure to save your work on the central server the Z drive.
Do NOT save your work on the desktop, as you will not be able to
access it the next time you LOGON.
PLEASE NOTE: you must LOGOFF before leaving the computer
otherwise the user after you will have access to your private work.
If the anti-virus programme (NORTON) reacts, follow the
instructions it gives.
Using Laptop Computers:
It is possible to access the internet using a wireless device (laptop
computer).
It is possible to access wireless internet in the Study Centre at no extra
charge.
Surfing the Internet while in your rooms is also possible, only for
laptop users. Should you wish to avail yourself of this facility, Galilee
Institute will supply you with a USB Modem for internet access
(Netstick), upon payment of a $100.00 DEPOSIT, which will be
returned to you when the Netstick is returned to Galilee Institute.
Please note: there is no charge for airtime at all when using the
Netstick.
It is strictly prohibited to:
Download any files or programmes from the Internet,
Bring food and drink into the computer lab

31


Post/Telephone/Communications
Receiving Mail
Your postal address in Israel is as follows:
c/o Galilee International Management Institute
P.O. Box 208, Nahalal 10600, Israel
All correspondence should be addressed to you as indicated above to ensure speedy
delivery.
Telephone/Fax
The International code for Israel is: 972
The area code for Northern Israel: (0)4
The area code for the Institute: (0)4

Making Phone Calls
It is worthwhile to purchase an international phone card for use from your room.

Mobile Phones:
In order to use your mobile phone you will need to purchase a SIM card as well as a
unit loading card. These two can be found in both "Cellcom" and "Orange"
companies' offices in town, the unit card can also be purchased at the Post Office and
in local kiosks.

Overseas callers should dial:
Telephone: 972-4-6429230 (Country Lodgings in Kibbutz Mizra)
Fax: 972-4-6420676
Telephone: 972-4-6428888 (Galilee International Management Institute)
Fax: 972-4-6514811



31


Laundry Service
Laundry will be done once, during the week beginning 22
nd
of June. A special
laundry bag will be provided for laundry service. Your Social Coordinator will let
you know on which day to prepare your laundry for collection. Please place your
laundry in the bag with a note listing the items you are sending, your name and room
number and then the laundry will be collected in the morning.
* Please note: dry cleaning service is not available.
Security
Owing to the security conditions prevailing in Israel, you will have to undergo
security checks, like all Israeli citizens, when travelling, upon entering public
buildings, banks, cinemas, theatres, etc. We anticipate your understanding,
cooperation and tolerance in such cases.

The Institute administration advises participants to carry their passport with them
during their stay in Israel. No personal valuables should be left in one's room. *

*Please note that the Institute will NOT be responsible for any thefts or other damage
to personal property of the participants whilst they are in Israel. Participants are
therefore advised to consider insuring themselves accordingly.
Flight Reconfirmation
As part of our service, Galilee International Management Institute will reconfirm your
departing flight. For this purpose we will be collecting all flight tickets, and returning
them to you before the end of the course.

Your reconfirmed flight ticket will be returned to you inside an envelope. At the end
of your stay here, you will also receive a slip of paper called a Daf Mokdan which
means that your name has been sent to the security authorities. Please keep this paper
together with your flight ticket and show it to the officer during the security check of
your departing flight



32


Galilee Institute Policy toward Sexual Harassment
In Israel, sexual harassment is both illegal and unacceptable. Sexual harassment may
be described as unwelcome sexual advances, requests for sexual favours, or other
physical and expressive behaviour of a sexual nature especially when this conduct
has the purpose or effect of substantially interfering with an individual's academic or
professional performance or of creating an intimidating, hostile, or offensive
employment or educational environment.

Galilee International Management Institute is committed to attaining excellence
through diversity. Diversity infuses richness and fosters strength within our
international programmes, focusing on respect for all human differences, including
age, cultural, ethnic, racial, linguistic, gender, socioeconomic, educational, religious,
sexual orientation, and ability. Our participants are valued for bringing a balance into
perspective with their skills and strengths, to our programmes. Understanding and
embracing the diversity of our participants from different origins and ideologies
brings an important element to the Institute. Galilee International Management
Institute is gifted with an experienced workforce equipped with cultural skills,
helping to maintain excellence through diversity, providing an environment free from
discrimination and harassment.

Galilee Institute seeks to ensure that the community is free from all forms of sexual
harassment in the educational setting. Complaints of sexual harassment will be
responded to promptly. Confidentiality will be maintained as far as is possible.
Individuals found in violation of the sexual harassment policy are subject to
disciplinary action, which will include an early departure from Israel.

33


Emergency Phone Numbers
Police: 100
Medical First Aid (emergency only): 101
Fire Brigade: 102
Medical Assistance
The Institute covers all participants for complete medical care during the course. If
you are not feeling well, please inform the course coordinator and he/she will assist
you in obtaining medical attention.
Please be advised that medical insurance coverage does not include:
Any health problems, which had begun prior to arrival in Israel
Any dental treatment other than basic first-aid
Currency
The Israeli currency unit is called the "New Shekel" and the rate of exchange is
approximately NS 3.50 per US$1.00 (kindly bear in mind that the currency rate may
change). It is customary to use New Shekels everywhere; foreign currency is not
generally accepted in local shops. Please ensure that you have New Shekels when
going shopping.

The exchange of foreign currency can be made at any bank. Normal banking hours in
Israel are Sunday-Thursday mornings 08:30-13:00, Monday and Thursday afternoons
16:30-19:00.

34


Transport
There is a shared taxi service called a "sherut" and this operates on inter-urban lines
collecting and carrying passengers along fixed routes. The price of a seat in a shared
taxi service ("sherut") is similar to the ordinary bus fare.
Alternatively there is what is termed a private taxi service; this is far more
expensive than the Sherut but this service is operated on a 24 hours/7 days a week
basis.

Should you require a private taxi, please ask your social coordinator to arrange this
for you. It is important to note the following, when using a Private taxi:
It is required by law, that within a city, the driver has to operate the meter; it is up to
the passenger to ensure that the meter is on BEFORE the journey is started.
If you require the cab to take you from one city to another, you and the driver MUST
agree a price before you start your journey.

Bus Routes and Rates -

Kibbutz Mizra to Afula
Buses depart every 20 minutes the journey is about 7 minutes
Bus # 301 Omni Express Bus Company 5.80 NIS
Bus #348 Kavim Smaller Bus Company 6.70 NIS
The bus stop is located outside the kibbutz on the same side of the road

Kibbutz Mizra to Nazareth
Buses depart every 30 minutes the journey is about 20 minutes
Bus # 723/955 Egged Public Transport - 10.70 NIS
Bus # 356/355 Kavim Public Transport 6.70 NIS
The bus stop is located outside the kibbutz on the opposite side of the road

Kibbutz Mizra to Haifa
Bus # 301 Omni Express change at Merkazit Hamifrats 18.50 NIS
From Merkazit Hamifrats Buses #113/114/115 to Haifa 6.90 NIS
At Merkazit Hamifrats you can also find a big shopping mall.
The bus stop is located outside the kibbutz on the opposite side of the road

Hitch-Hiking
As in all countries, hitch-hiking can be a risk. We ask you not to accept lifts from
people you do not know!

35


Customs of the Country
The Sabbath
Israel has a five and a half day working week; Sunday to Friday morning. The day of
rest is Saturday. The Jewish Sabbath - "Shabbat" in Hebrew - begins at sunset on
Friday and lasts until nightfall on Saturday. Muslims and Christians have their day of
rest on Friday and Sunday, respectively.

Buses and trains do not run on Saturdays, except in Haifa and Nazareth; only taxi
services are available between cities. For the majority of the population this is the day
for outings. Banks, shops and some restaurants are closed. The Sabbath is also the
main day for visiting and relaxation at home.
Food
In a country with such a diverse population, it is impossible to speak of a national
style of cooking. In general, more poultry than meat is eaten; chicken and turkey are
especially popular. Vegetables, salads and fruits are plentiful, and there is a wide
selection of dairy products.

The Jewish dietary law, known as "kashrut", is observed in many of the public eating
places, such as restaurants, hotels, university dining rooms and cafeterias, as well as
many private homes. The basic "kashrut" law is that only animals that have cloven
hooves and chew the cud, and only fish which have fins and scales, may be eaten.
Therefore, meat, such as pig, rabbit and hare, or any type of shellfish is forbidden
according to the Jewish law. In addition to this, meat and dairy products are not
cooked and eaten together at the same meal.

However, regardless of these dietary laws, some restaurants in Israel (including
Kibbutz Mizra dining room) can and do serve pork or mixed dairy-meat dishes.

36


Common Words/Phrases in Hebrew
Hebrew English
Shalom Hello/Good-Bye/Peace
Toda Thank You
Boker-Tov Good Morning
Erev-Tov Good Evening
Laila-Tov Good Night
Shabat-Shalom Greeting On Sabbath (Saturday)
Ma Shimcha? What Is Your Name?
Ma Shlomcha? How Are You?
Teeyul Trip
Yom Day
Bracha Blessing
Tov/Rah Good/Bad
Tov Meod Very Good
Yaffeh Nice
Ohev Like/Love
Shemesh Sun
Shamayim Sky
Lechem Bread
Melach Salt
Sucar Sugar
Cafe Coffee
Gvina Cheese
Basar Meat
Sakin Knife
Mazleg Fork
Capit Teaspoon
Caf Table Spoon
Tsalachat Plate
Cos Cup
Shulchan Table

37








Keese Chair
Meechtav Letter
Maatafa Envelope
Bool Stamp
Ken Yes
Lo No
Oolay Maybe
Ein None
Yesh Have
Meetah Bed
Sabon Soap
Maggevet Towel
Cadoor Ball
Ani Me/I
Anachnu Us/We
Ata You
Atem You (Plural)
Hoo Him/He
Hee Her/She
Hem Them/They
Mafteach Key
Telephone Telephone
Mechonit/Auto Car

38


Course Calendar 2014
19 - 30 June
Advanced ICT Management: Trends and Strategies
Management of Higher Education Institutions
Contemporary Public Administration Management
Banks & Financial Institutes: Strategies and Management
Human Resources Management
8 - 21 July
Project Management English, Portuguese, French
Human Resources Management - Portuguese
9 - 21 July
Political Science & the Israeli Palestinian Conflict
Understanding Israeli/Palestinian Culture/Conflict via Art, Religion and
History - Chinese
10 - 21 July
National Security
New Approaches to Prison Management & Rehabilitation
Predictive Passenger Screening in Cooperation with IATA
Finance Management in Higher Education
19 27 August
International Executive Doctorate of Business Administration Part I (in
France)
20 30 August
Israel-Palestine / the Current Reality Japanese

39



03 17 September
SMEs Management & Development
Transport: Planning, Development & Management
Management & Development of NGOs
Supply Chain Management and Procurement
29 October 12 November
Agribusiness and Post-Harvest Management
Irrigation and Intensive Crop Management
Livestock: Technology and Farm Management
Development of a Sustainable Aquaculture Industry
Environmental Management
Water Resources Management
Water Management & Food Security: Challenges of Agriculture French
13 27 November
HIV/AIDS: Innovative Management & Care
Community Management of HIV/AIDS - French
Health Systems Management English & Spanish
Port Senior Management
SMEs Management & Development Portuguese
Agricultural Technology & Irrigation - Portuguese
Agro Technology in Intensive Crop & Irrigation - Spanish
14 - 27 November
Managing University Libraries for Online Education
19 - 26 November
Health Systems Management Russian

41



19 - 27 November
International Executive Doctorate of Business Administration Part II (in Israel)
2 15 December
Project Management English, French & Portuguese
Human Resources Management Portuguese
4 15 December
National Security
Crisis & Mass Disaster Management
Air Cargo Security in Cooperation with IATA
Banks and Financial Institutes: Strategies and Management
Human Resources Management
30 December 11 January, 2015
Two Nations, Three Religions in Israel & Palestine

* Please visit our Website for additional information regarding our
programmes: www.galilcol.ac.il