README.

TXT August 2012

Quick Heal Internet Security for Windows
Copyright 2012 Quick Heal Technologies (P) Ltd.
All rights reserved.

This readme.txt file covers known issues, compatibility issues and usage informa
tion
for Quick Heal Internet Security.
Quick Heal Internet Security known issues
--------------------------------------
- Browser sandbox is not supported on Windows 2000, Windows XP 32Bit with Servic
e
Pack 1 or below, Windows XP 64Bit, Windows 8 and Windows Server Operating Syst
ems.

- Parental Control
a. HTTPS sites will not be blocked if you are using Internet Explorer 6.0 with
SSL
version 2.0.In this case you can either upgrade your browser to Internet Ex
plorer
7.0 and above OR enable support for SSL3.0. To enable support for SSL 3.0,
follow
below given steps
1. Open Internet Explorer
2. Go to Tools -> Internet Options -> Advanced
3. Disable the option 'Use SSL 2.0'
4. Enable the option 'Use SSL 3.0'
b. Websites will not be blocked if you are using 'CCProxy' Internet Proxy, Ver
sion
6.0 or higher.
- Quick Heal is not compatible in Windows Guest User environment.
- Quick Heal Update will not work in Windows Safe Mode.
- Microsoft System Restore will not work if Quick Heal Self Protection is enable
d.
Before performing System Restore, it is recommended to turn Quick Heal Self
Protection OFF. To turn Quick Heal Self Protection OFF, perform following step
s.
1. Open Quick Heal Internet Security.
2. Go to Settings and set Self Protection to OFF.
- Installation of WinPKFilter (Windows Packet Filter) is not recommended if
Quick Heal Internet Security is already installed on your computer. Installing

WinPKFilter on the same machine may result in improper functioning of Quick He
al
Internet Security
- On Windows 7 and above, Boot Time Scan might not complete. This behavior has
observed because Windows goes to sleep mode after specific time. To allow Boot
Time Scan to complete you need to change the settings of Windows Power Options
. To
change the settings, follow below given steps.
1. Go to Windows Control Panel.
2. Click on Power Options.
3. Select the Power Plan.
4. Click on Change Plan Settings.
5. Click on advanced power settings.
6. Change the 'Turn off hard disk after' to '90' minutes.
7. Change the Sleep -> 'Sleep After' Settings to '90' minutes.