Beruflich Dokumente
Kultur Dokumente
Technicians
Daniel Zinzow
May, 2006
Guidelines For Input Device 2
Introduction
The students of Spring 2006 Rapid Prototyping for Computer Systems course
worked for the ongoing problem faced by the aircraft technicians. Aircraft maintenance
is complex and the technicians need to constantly refer to technical manuals and
procedures while on the field. The Interactive Electronic Training Manuals (IETMs)
allow the maintenance staff to follow the complex procedures while they are on the field.
The project created a system that combines the training manual and the IETMs by
using various devices such as mobile computing, wireless networking and different input.
After much research by the team, a dial was found to be the best input device for the
a dial should be created for this platform. With this information a design will be given
for the optimal input device, the current dial will be tested against this design, and the
faults of the dial will be given. This information will give guidance to the clients of how
well the current dial will work and also the schematics for an optimal dial.
This paper will also use the anthropometrics to give guidance in developing a
wearable system that will fit the maintenance workers and this information will also be
used to measure the quality of the wearable system developed by the class.
Design of Controls
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Overview
Poorly designed controls alone may lead to inefficiency and breakdown in the
To develop a well designed control the operator’s task and physical capabilities
Types of Controls
Discrete controls are those that make discrete alterations in the machine state. An
example is a switch that turns ‘on’ or ‘off.’ Continuous controls are ones that are used
The dial has certain links that cursor can only go to,. The dial is not like a volume
knob that can gradually turn to change loudness and stop at any of an infinite number of
intensities within its operating range. Therefore, the dial is a discrete control.
A list of controls that belong to each of these types are listed in Table 1 below.
Each type of control has its advantages and disadvantages as can be seen above and also
in Table 2 below.
The usefulness of any control can be limited by such features as the ease to which
it can be identified, its location and size, its relationship to the appropriate display, and
The input device chosen for the AME system consisted of a knob (which is
referred to as a dial in the Final Report), four push buttons, and a cursor joystick.
Design guidelines for knobs and push buttons will be discussed. The joystick on this
input device is of a custom design built just for the AME system. Suggestions can be
made for how it should be constructed but there will not be as much research backing it
Knobs
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circumference of the knob by the thumb and forefinger. The knob is moved by moving
The diameter should not be too small so as to prevent it from being gripped and
turned easily, yet it should not be too large so as to not take up a lot of space or to be
difficult to be gripped.
The dial of the More system is a knob, which is a continuous type of control. The
dial is used as a scrolling mechanism, moving from keyword to keyword. The dial was
constructed to be a ‘palm grip’ knob as seen in the above figure on the right
Push-buttons
Push buttons are small, single-action controls that operate only in one direction.
For the input device, there are four of these push buttons. There is the pane button on the
top of the device, which moves the cursor through the panes, there is the tab buttons on
the left and right side, which move from tab to tab in the browser, and finally the joystick
is also a button which searches the selected item on the screen when pressed.
Resistance
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Inbuilt resistance in controls is desirable since it allows the operator to make his
settings with a certain level of precision and it also helps to guard against the accidental
activation of the control. On the other hand, if there is too much resistance or resistance
of the wrong type, performance may be reduced and the operator could experience
fatigue.
Table 3. The Characteristics of Static and Coulomb, Elastic, Viscous and Inertial Control
mind the strength of the operator’s fingers and hands. The pane button will be used by
the index finger, the right tab button by the middle or ring finger, the left tab button by
the thumb, and the selection/joystick button by the index finger. Below are statistics on
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the strength of fingers. The lower number is the smallest amount of strength out of all
users and the highest number is the highest amount of strength out of all users.
Strength of Fingers
It is also important to note the strength of the hand since a the dial is a palm-grip
knob and will be moved by the hand. The lower number is the smallest amount of
strength out of all users and the highest number is the highest amount of strength out of
all users.
Hand Strength
control with a resistance to strong for the lower limit will prevent the control from being
useable by possible operators. Whereas, on the other hand, designing too weak of a
resistance could cause those with stronger strength to accidental activate a control. To
It is suggested by Morgan et al. (1963) that resistance for all hand controls except
knobs should not be less than 2 to 5 lb (9 to 22 N), since below this level the pressure
“It is difficult to set any maximum figure since it depends on the type of operator,
location of the controls, frequency of usage, duration, direction and amount of control
movement required.”
Table 5. Maximum Torques That Can Be Applied to a Round Knob as a Function of Knob
Recommendations for resistance levels for push buttons are shown on the bottom
of Table 6.
Marrell, 1965)
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eyes and allow them to accept other visual incoming information. Vision is better at
perceiving differences than touch and as a result Moore (1976) even recommends that
control, not a primary method. With the case of the wearable computer system and the
IETM, the maintenance workers need to keep their eyes on the screen while manipulating
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controls, therefore they will only be able to distinguish the buttons on the input device by
touch. Touch may not be the preferred method, but in this case it is the only method.
Size
The size and dimensions of the control clearly need to be related to the
The lower and upper limit of hand length is 6.2 in. -8.7 in.
The lower and upper limit of the hand breadth is 3.2 in. - 4.7 in.
The lower and upper limit of the hand thickness .8 in. -1.4 in.
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Just like with resistance it is important to take into account that designing for one
extreme can hinder the other. If the dial is designed for the lower end of the size
dimensions, then those with larger hands will have difficulty holding the dial with their
palm. On the other hand, if the dial is made larger, it will be difficult for those with
smaller hands to both grab the dial and also to press the buttons on top of the device.
Table 8. shows that for a palm-grip knob the diameter should be 1.5 in. – 3.0 in.
Table 9. recommends the diameter of a fingertip button be .38 in. - .75 in. and
have a displacement of .12 in. - .25 in. For thumb activated buttons, the diameter should
be at least .75 in. and the Displacement should be .12 – 1.50 in.
Murrell, 1965).
Guidelines For Input Device 16
It should be noted that these dimensions will be altered if the operator is wearing gloves.
Gloves
Column 5 of the table is for someone in the Army that wears gloves, which is the
closest to a maintenance worker. The maintenance worker is probably not decked out
with all the other clothing associated with Column 5, but this column is the only one that
contains gloves as the wardrobe. The increments to be added are 1.60 inches to hand
As a result, the recommendations for sizes should also be slightly added to. There is no
specific number to increase the dimensions of knobs and controls by, figuring out how to
take into account the gloves will require more than doing research but more of actual
testing. By considering how gloves add size and other effects, some suggestions can be
made.
Gloves are the most likely type of clothing to interfere with efficient control
action and therefore may increase the necessary dimensions of the control and also affect
the operator’s ability to use the control adequately. Oborne (1982) explains the difficulty
perceived when the flexed fingers around the gripped object press against each
other. If the working glove happens to be too thick in these regions, high
pressures can be generated between the fingers before the hand is firmly closed
around the tool handle or equipment control, which may result in an insecure
grasp. Furthermore a thick glove can also obstruct the fingers from wrapping
around the handle sufficiently for a firm grip. On the other hand, if the operator
is aware of these problems he may grip the control unnecessarily tightly and
Bradley (1969) concludes that the two most important gloves parameters is
snugness of fit and resistance to slipping. Gloves are often worn for just protection and
snugness and resistance to slipping may, therefore, be absent. In such cases, the size of
Guidelines For Input Device 18
the controls should be increased so as to allow adequate manipulation and the controls
Gloves can also impede the perception of any coded texture differences on
various controls, therefore any texture used for coding must be made even more explicit.
Texture
The quality of the control action depends greatly on the extent to which the
operator’s limb is able to remain in contact with the control. On one hand, surfaces of
hand-held controls should not be so smooth as to make it difficult to grip firmly. Along
with smooth controls being difficult to grasp, if they are highly polished they may also
cause glare, which could adversely affect the operator’s performance on a visual task. On
the other hand, surfaces which are grasped should be free from any abrasive properties.
There is a balance that must be made, leading to the question to what extent should the
control be textured. The solution given by Oborne (1982) is “by using a non-reflective,
rippled coating, but the ripples should not be raised to the degree that they cause painful
pressure spots. The directions of the ripples need to be considered in so far as they
Hand Choice
& Petrinovich, 1977) and for different types of actions a single individual may have a
Guidelines For Input Device 19
different hand preference. This could cause problems from the point of view of
When rotating a control clockwise, a right-handed person will need to supinate his
wrist ( palm moved upwards – wrist twisted away from the body). An operator with a
left-handed preference, will need to protinate his wrist (palm moved downwards – wrist
twisted towards his body). Supination allows a great torque and range of movement than
Controls are often designed for use by the right-handed operator and, as explained
above, a left-handed operator would have more difficulty turning this type of control than
a right-handed operator. This difficulty could lead to fatigue and quite possibly to
accidents.
Wrist Rotation
Many tools are used that require the wrist to be bent either downwards or
upwards. As explained by Bridger (2003) “the effect of this action is to cause the
tendons which connect the finger muscles to the forearm bones in the elbow region to
bend and to become subject to mechanical stress”. Under continuous operation, this
device to be operated with the hand and forearm longitudinal axes aligned as close as
possible.
Along with muscle fatigue due to tendons having to be bent continuously, having
the wrist out of neutral position will cause static load to be placed on the wrist muscles.
Guidelines For Input Device 20
This static load can then cause fatigue. This effect can be minimized by distributing the
weight on the control so that the wrist does not need to work to maintain its natural
position.
Optimal Solution
solution for an input device that has the same functionality is addressed.
Palm Knob
Taking into account that gloves will be worn, the diameter should be 2 inches and
depth of 1.2 inches. The resistance level should be between 1.7 N to 13.22 N. Not
wanting to cause strain on the hand or to make it too difficult to turn, the best resistance
Due to gloves, it is necessary to have a rippled coating with the directions of the
Push Buttons
Taking into account that gloves will be worn, the diameter of finger activated
For thumb activated push buttons, the diameter of the button should be 1 inch and
have a displacement of 1.5 inches. Resistance levels for finger activated push buttons
should be between 2.8 – 11 N. Not wanting to accidentally activate the push buttons and
to make it noticeable when a push button is activated, the resistance level should be
Guidelines For Input Device 21
closer to the higher. Therefore the best resistance should be around 9 N. Resistance
levels for the thumb activated push buttons should be between 2.8 – 22.7. For the same
Current Solution
Guidelines For Input Device 22
Palm Knob
The depth is 1 inch, which is a good amount as it is close to the optimal size. The
diameter is 2.5 at the top and 2.87 at the bottom, which might be rather large, considering
that gloves will add size to the fingers. The optimal size is 2 inches. There is no texture
on the dial. It is smooth and the dial moves from a small top to a large bottom, which
Push Buttons
The smallest width of the pane button is .75 inches, which is slightly lower than
the optimal 1 inch size. The width of the selection button that is inside the dial is 1.25
Guidelines For Input Device 23
inches, which is a large enough size. The side buttons have to been fully completed, so
Resistance
Resistance cannot be measured without sophisticated tools that due to time limits
Further Steps
The numbers and information in this paper is just recommendations and design
guidelines. To really know the necessary sizes for knobs and buttons and resistance
levels, it is pertinent to test a prototype of a dial in the actual field of use. Since creating
a prototype of the optimal dial is rather impossible due to time limit and lack of access to
tools to could make such a dial, an optimal measurements can not be tested. What can be
tested is the dial that was constructed by the class. As can be seen above, the dial is
relatively close to the optimal dimensions, but resistance and texture of dial is very
important to test since these areas are very dependent of type of glove worn and the
An experiment was conducted to test the dial constructed by the class to test its
usability. An explanation of this experiment and its results can be found in the paper
“Usability of User Input Device for the More system” which is attached.
Guidelines For Input Device 24
References
Bridger, R.S. (2003). Introduction to Ergonomics (2nd ed.). New York: Taylor & Francis.
Chapanis, A. & Kinkade, R. (1972). Design of Controls. In Van Cott & Kinkade (1972).
pp. 345-379.
Damon, A., Stoudt, H.W., & McFarland, R.A. (1963). Design Recommendations for
Hand and Foot Controls. In Morgan et al. (1963), pp, 262 – 275.
Damon, A., Stoudt, H.W., & McFarland, R.A. (1971). The Human Body in Equipment
Fitts, P.M. & Jones, R. E. (1947). Analysis of factors contributing to 460 ‘pilot error’
385-404
Kellermann, F.T., van Wely, P.A., & Willems, P.J. (1963). Vademecum – Ergonomics in
McCormick, E.J. (1976). Human Factors in Engineering and Design. New York:
McGraw-Hill
Guidelines For Input Device 25
Moore, T.G. (1976). Controls and Tactile Displays. In K.F.Kraiss and J.Moraal (eds.)
Morgan, C. T., Cook , J.S., Chapanis, A. & Lund, M. (1963). Human Engineering Guide
Publishing Company.
Oborne, David J. (1982). Ergonomics at Work. Chichester: John Wiley & Sons.
The Human Factors Section. (1983). Ergonomic Design for People at Work. Eastman
Woodson, W.E. (1981). Human Factors Design Handbook. New York: McGraw-Hill.
Guidelines For Input Device 26
APPENDIX A
Table A1. Finger Strength: Flexion of the Finger – Palm Joint (Barter, Fry, and Truett,
1956)
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APPENDIX B
Table B1. Hand Strength: Dynanometer Squeeze (Damon, Stoudt, & McFarland, 1971)
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APPENDIX C
Table C1. Hand Length (Inches) (Damon, Stoudt, & McFarland, 1971)
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APPENDIX D
Table D1. Hand Breadth at Thumb (Inches) (Damon, Stoudt, & McFarland, 1971)
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APPENDIX E
Table E1. Clothing Increments for Nude Body Measurement (Damon, Stoudt, &
McFarland, 1971)