1

A
Project Report
ON
THE STUDY OF RECRUITMENT AND SELECTION PROCESS
AT
AEGIS PVT LTD, PUNE
BY
MEGHA CHAND
UNDER THE GUIDANCE
OF
Prof. Yuvaraj Vaidya
SUBMITTED TO
UNIVERSITY OF PUNE
IN PARTIAL FULLFILLMENT OF THE REQUIREMENT FOR THE AWARD
OF THE DEGREE OF MASTER OF BUSINESS ADMINSTRATION (MBA)
THROUGH
JSPMS

KAUTILYA INSTITUTE OF MANAGEMENT AND RESEARCH,
WAGHOLI, PUNE - 412207
(2011- 13)



2

DECLARATION

This is to declare that I, Ms. Megha Chand student of Management of Business
Administration (2011-2013), JSPMs Kautilya Institute of Management & Research,
Wagholi, Pune have given the original data and information to the best of my
knowledge in this project report title Recruitment And Selection Process under the
guidance of our professor. Prof. Yuvaraj Vaidya and that, no part of this information has
been used for any other assignment but for the partial fulfillment of the requirement
towards the completion of the said course.
I have prepared this report independently and I have gathered all the relevant
information personally. I have prepared this project for M.B.A. for the year 2011-2013.
I also agree in principal not to share the vital information with any other person
outside the organization and will not submit the project report to any other university.






Place: Pune
Ms. Megha Chand
Date: / /





3

ACKNOWLEDGEMENT


Throughout the journey of my project I realize how much selfless efforts and goodwill of
others have helped me. I agonize in advance and express privilege gratitude towards all
helping hands. This formal piece of acknowledgement will hardly suffice in expressing
my deep sense of gratitude to people who have helped us in successful completion of my
project.
It is great pleasure for me to submit project report on Recruitment and Selection. I
express my deep sense of gratitude to Ms. Pinky Gatlewar at Aegis Pvt Ltd Yerwada
for providing me an opportunity to work on this project. This training gave me an insight
in practical aspects. I have great pleasure in summiting this project report.
I express my gratitude to my Director. Dr. S. Ranganathan and my
internal project guide Prof. Yuvaraj Vaidya with whose guidance I decided to undertake
the said project.
Last but not the least I cannot forget the co-operation extended by Aegis
Pvt Ltd. division and staff, and support extended by friends who were directly and
indirectly involved in the project.




Place: Pune
Ms Megha Chand
Date: / /




4


EXECUTIVE SUMMARY

Summer Internship is for the period of 50 days. It can be for 2 months. During summer
internship we get to know the actually working in the organization. We get the
knowledge and skill and gaining experience through internship. Summer Internship
RECRUITMENT AND SELECTION is part of my MBA programme.
Title: Recruitment and Selection in Aegis.
Recruitment is the process of attracting potential employee in the organization and
selection is the process to choose the best employee for the job.
Aegis: Aegis pvt ltd is a call center located in Yerwada Pune. It has its different branches
all over India. It is a domestic call center and has 8 processes. Where different language
is required to interact with the customers. Job vacancies are for the customer care
executive. The parent company of Aegis is ESSAR.
OBJECTIVE: To study about recruiting candidates and overall development of the
employees in the organization.
RESEARCH METHODOLOGY:
RESEARCH: It is the method or technique used for framing up the policies. It helps to
draw conclusions with unbiased manner.
MEANING:
Research Methodology is the process of collecting the information and helps to find out
the solution to the topic selected by the researcher.
Whereas Research helps to study and find out the techniques with the proper process. It is
a systematic way of presenting information.



5

DEFINITIONS:
Research is defined as a careful investigation or inquiry especially through search for
new facts in any branch of knowledge.
Research methodology is the way to systematically solve the research problem.
DATA ANALYSIS: The number of my survey. The technique used in the data analysis
is primary and secondary data. The method used is:
1. Questionnaire
2. Journals.
3. Interview.

CONCLUSION: Recruitment is the important part of every organization. The HR
manager or supervisor should select right candidate for the job. It is consider being
positive because many candidate can come for the interview and give the interview.
FINDINGS: while recruiting the interviewer and the employee should
communicate properly.
SUGGESTIONS:











6

INDEX





Sr. No. Particulars Page No.
Chapter 1 THEORATICAL BACKGROUND 8-10
Chapter 2 SCOPE AND OBJECTIVE 12
Chapter 3 COMPANY PROFILE 14-18
Chapter 4 INDUSTRY PROFILE 20-21
Chapter 5 RESEARCH METHODOLOGY 23-26
Chapter 6 DATA COLLECTION & DATA ANALYSIS 28-43
Chapter 7 FINDINGS 45
Chapter 8 SUGGESTIONS AND
RECOMMENDATION
47
Chapter 9 LIMITATIONS 49
Chapter 10 CONCLUSIONS 51
Chapter 12 ANNEXURE


7









CHAPTER: 1
THEORETICAL BACKGROUND














8

RECRUITMENT
Recruitment is a Linking function joining together those with jobs to fill and those
seeking jobs. Recruiting makes it possible to acquire the number of people necessary to
ensure the continuity in working of the organization.. Recruitment applies to the process
of attracting potential employees to the Organization.
Recruitment is said to be positive in its approach as it seeks to attract as many candidates
as possible .It is systematic means of finding available candidates to apply to the
company as possible.
Recruitment is the process of searching for prospective employees and stimulating them
to apply for the job in the organization. Recruitment helps managers recruit, select,
training and develops members for the company. Recruitment means the systematic
process of management recruiting, training and growth by which individuals gain and
apply knowledge, skill, insights, and attitudes to managers, workers, and work
organizations effectively.
1. It is a long term proposition.
2. Increase Organizational and individual effectiveness in the short and long term.
3. Increase the pool of job candidates with minimum cost.
4. Determine the present and future requirement of the organization.
Recruiting is the discovering the potential applicants for actual or anticipated
organizational vacancies.
Recruitment is generating of applicants for specific positions. It is a linking activity
bringing together those with jobs and those seeking jobs

Sources of recruitment
1. Internal Sources.
2. External sources


9

Internal sources: Internal sources are those sources which are within the
organization. Person who are already in an organization connective the internal
sources retrenched employee, retire employee. Person can be transferred promoted or
demoted.
Internal sources:
1. Promotion and Transfer.
2. Job Posting.
3. Employee Referral
4. Demotion
5. within organization.
External sources: External sources are those sources which are outside the
organization. Organization search candidate from the outside. External sources
outside the organization can consider the service such as:-
1. Employee working in the other organization.
2. Job expertness registered with employed exchange.

External sources are:-
1. Campus interview.
2. Internet.
3. Walk-in interviews.
4. Government Agencies.

SELECTION: It is a process by which an organization chooses from number of
applicant the person who best meet the criteria for the position available in the
organisation available taking into account the current market.


10

Selection Process:



Application Blank
Preliminary interview
Receipt of applicants
Psychological Test
Interview
Background Investigation (Reference Check)
Placement


11







CHAPTER: 2
SCOPE AND OBJECTIVE


















12

OBJECTIVES

1. To Study The Company HR Policies.
2. To understand the practical implementation of basic HR concept
Recruitment and Selection.
3. To study the benefits of present Selection method
4. To determine how sources affect the organization behavior.

: .
SCOPE OF THE PROJECT

All the employers of Aegis were included in this study carried by me during my
summer training. Due care was taken to gather maximum information regarding the
Recruitment and Selection process by the company.

The study helps to know the recruitment and selection process of the
company.
This study is to improve recruitment and selection process of the
organization.
The study is related to employee selection to fulfil the job requirement.
It avoids the problems related to the recruitment.
The study conducted in the organization aimed to provide selection of right
kind of person for right kind of job.







13





CHAPTER: 3
COMPANY PROFILE
















14

COMPANY PROFILE


Name of the company: Aegis Pvt Ltd
Address: Aegis Limited 5
th
floor, Building No- 4
CommerZone, Samrat Ashok Path
Yerwada Pune 411006
Phone No: (020) 67216209
Email Id: www. Aegisglobal.com
Logo:





15

Mission: At Aegis our Vision view provide framework for our operations. To achieve
our goals. We approach company vision- Happy Employee, Happy Customers, Happy
Shareholders.
Vision: we envision constantly innovate in order to have superior execution for our
clients thereby, creating wealth for shareholders

AEGIS PVT. LTD.
AEGIS Pvt. Ltd. is a call center. The company was started in year 2005. The
management team consists of senior and professional with proven capabilities. Aegis
has an deep and strong relation with our founder parent ESSAR facilitate technical
and professional support. Founded almost 30 years ago in the US, Aegis is a global
business services and experience management company that helps global brands deliver
improved consumer experiences via effective back office support. Over the last three
decades, Aegis has increased its portfolio of solutions to target the wide range of business
and customer interactions.
With a presence in 13 countries, 56 locations, and with more than 55,000 employees,
Aegis manages over a billion customer interactions with the help of its back office
solutions every year for over 300 clients across verticals such as, Telecom, Healthcare,
Travel and Hospitality, Consumer Goods, Retail, and Technology. Aegis manages,
enables, extends, and enhances business experiences for its clients and their customers
across consulting, technology, outsourcing, and training and education.
In recognition of its three decades of leadership and expertise, Aegis has won many
accolades, including the Best Contact Center Services Provider by Frost & Sullivan
(APAC), Top Global BPO by Global Services, and Best Employer Award by Aon
Hewitt. The company also continues to be ranked among the top five providers of
business services in various rankings across the globe.
Aegis ranks among Top Global BPO Leaders and Global Customer.


16

OUR MOTTO: GET SET GO
Aegis has different center around the India.
Nodia, Coimbatore, Gurgoan, Hyderabad, Mumbai, Bangalore.




Essar Global Limited, the parent company of Aegis, is a business corporation with a
balanced portfolio of assets in the diverse manufacturing and services sectors of steel,
energy, power, communications, shipping ports and logistics, and construction. Privately
owned and professionally managed, Essar has judiciously invested in the commodity,
annuity and services business segments.











17

AWARDS AND RECOGNITION.

Aegis has earned significant industry recognition, including many
awards, over its two decades of existence. Here is a list of major
awards Aegis has received recently
Global Services honors Aegis in Five categories in the 2012 GS
100 List
Leading Mid-tier Infrastructure
Management Vendor
Top Global BPO Leaders
Global Customer Management
Leaders
Leaders- Specialty KPO
Industry-specific BPO Niche Leaders
This recognition highlights companys prominent position among
global outsourcing majors and reflects our commitment to provide
superior customer experience to our customers.
Aegis ranked No 14 in the 2012 Global Outsourcing 100 by the
International Association of Outsourcing Professionals (IAOP)

Aegis has been recognized as No 14 in the
2012 Global Outsourcing 100 by the
International Association of Outsourcing
Professionals (IAOP). IAOP recognizes
the worlds best outsourcing services
providers based on their size, growth, customer references,
organizational competencies and management capabilities.
Outsourcing Service Provider of the Year at the Asia
Communication Awards 2012
Aegis has been bestowed with the
Outsourcing Service Provider of the Year
at the Asia Communication Awards 2012.
This recognition acknowledges Aegis
Customer Experience portfolio in addressing the business needs of
the telecom vertical and redoing the customer experience math for a
partner.



18


Organizational Structure:
The organizational structure shows the various departments of the AEGIS.
Figure 2.4
Source: Company Database
Area
Manager
Operation
Department
Site
Manager
Operation
Manager
Floor
Manager
Team Leader
RTM
CSA
IT
department
Quality
Quality
Manager
Quality
Analyst
Adiministration HR
Departmaent
HR Manager
ER Manager
ER Executive
ER
Associate
Recruitment
Manager
HR
Executive
HR
Associate
Payroll
Executive
Payroll
Assiciate
T & D
Department
T & D Head
Assistant
Manager
Trainer


19








CHAPTER: 4
INDUSTRIAL PROFILE
















20


INDUSTRIAL PROFILE

People are the key differentiator for any successful organization. HR Services is a game-
changing solution to help clients align HR practices and processes, reduce overall costs,
and help HR departments focus on organizational issues related to HR.
With a diverse client base in more than 20 countries, our experience in managing service
delivery across employee, with the help of a strong partner network, we process over 2
million transactions for last mile solutions per annum in more than 50 countries.

Continuous improvement framework with upfront productivity gains

Documented knowledge base with detailed acknowledgment

insistent focus on regulatory and compliance requirements

Quality certifications & standardization
Our methodology

Time-tested tool kits for planning, transition, and implementation.

Well established Change Management approach.

Proprietary Integration Frameworks.

Robust Governance, Risk Management.






21


Services we offer
Aegis has developed customized HR services, based on the type of workforce and the
specific of clients business. The illustration below provides a broad level overview of the
HR service offerings:


RECRUITMENT AND
SELECTION

Sourcing
Screening
Scheduling
Interview
Check &
Verification
Offer Management
WORKFORCE
MANAGEMENT

Leave
Management
Exit
Management
Voice processing
On Boarding
Support


PAYROLL
ADMINSTRATION:

Time &
Attendance
Filing
Full & Final
Settlement.
Payroll Data
Attendance
Expenses
Reimbursement


BENEFITS
ADMINSTRATION

Eligibility &
Enrolment
Communication
Support
File Processing
Provide lision.
LEARNING AND
DEVELOPMENT

L&D
Administration
E- learning
development
Curriculum
Development
Tution
Reimbursement
PERFORMANCE AND
REWARDS

Market Data
Management
Variable
Compensation
Management.
Employee Stock
Plan
Administration




22





CHAPTER: 5
RESEARCH AND METHODOLOGY

















23



RESEARCH METHODOLOGY

Research may be defined as a scientific undertaking which by means of logical and
systemized techniques aims to; discover new facts or verify old facts analysis their
sequential interrelations and casual explanation.
TYPES OF RESEARCH:
(a) Descriptive Research: descriptive research is includes surveys and fact-finding
enquiries of different kind. In this method researcher has no control over the variables.
(b) Analytical Research: in these research facts, information used to make critical
evaluation.
(c) Qualitative Research: this research concerned with qualitative phenomenon such as
quality or kind. This research is important in behavioral science.
(d) Quantitative Research: this research is based on the measurement of quantity or
amount.









24


TECHNIQUES OF DATA COLLECTION:













TECHNIQUES OF DATA COLLECTION
For the study tapping all available sources has collected the data. There are two types
of data collection methods by which the data has been collected;
A) Primary Data
B) Secondary Data


Primary Method Secondary Method
Questionnaires Schemes
Observation Books/ Magazine
Discussion Website
Primary Method
Secondary
Method
DATA
COLLECTION


25

PRIMARY DATA
The data is collected from the concerned staff of the company from the accounts
department of the organization by interviewing them personally. The data was also
collected with the purpose of evaluation.
The primary data is the data, which is primary source of information. The methods
used by me for the purpose of data collection were:

1) Interviews
In this method I interviewed the employees directly from the company. I asked them
about the policies and about the recruitment process how they felt about it.

2) Questionnaire
I prepared the questionnaire and had it filled by the employees. I framed questions on
the various aspects of the Employment and Personnel Development of the company.

3) Observation
Much can be learned about the Employment and Personnel Development by
observing the employees, even at a distance. Hence during my field report in Aegis I
was able gather information by observing people.








26

SECONDARY DATA

Secondary data is provided by the organization in various forms. It includes referring of
the manual of the company, from the previously recorded information in the accounts
department, local intranet facility provided by the organization.

It is important source of getting the information regarding the Human Resource of the
company. It was used in widest contribution and includes written evidences, registers and
reports.

1) Journals
It is also the most important source of data collection.
The actual facts help a lot in collect the data relevant and context to the Human
Resource in the company.

2) Website: most of the information about the company is given in the website of the
company.









27









CHAPTER: 6
DATA ANALYSIS AND INTERPRETATION












28

Data Analysis
This project has been done through making questionnaires to be answered be Human
Resources Managers and Employees/workers under Human Resources Managers.

1. What are the different criteria for selection process of employee in the
organization?
The table showing the criteria for the selection process of an employee in the
organization

Remark

No. of Sample Percentage (%)
Qualification

14

70
Experience 6 30
Skill and Knowledge 0 0
Innovation and Creativity 0 0
Total 20 100

TABLE NO: 1, Selection process of Employee in organization.







29


Fig no: 1, Criteria for Selection


Interpretation:
The above table shows 70% of the employees are selected through qualification and
30% of the employee are recruited on the basis of education.







0
10
20
30
40
50
60
70
80
Qualification Experience Skills and
Knoweledge
Innovation and
Creativity
Percentage


30

1. Is there proper implementation of HR policies?
Table showing implementation of HR policies.
Particulars No. of employee Percentage (%)
Excellent 11 55
Good 6 36
Average 3 15
Poor 0 6
Total 20 100
Table No: 2 Implementation of HR policies

Fig no: 2, Implementation of HR policies.
Interpretation;
The above table shows implementation of HR policies. There is excellent
implementation 55% and 36% of good HR policies. And 15 % of HR policies.



0
10
20
30
40
50
60
Excellent Good Average Poor
Implementation of HR Policies
Percentage


31

2. What is the different part in selection process?
Table showing important part in selection process:

Particulars No. of employees Percentage (%)
Preliminary Interview 2 7
Aptitude Test 10 33
Group Discussion 0 0
Personal Interview 18 60
Total 30 100
TABLE NO: 3, Different parts in Selection process.


Fig no: 3, important part of selection.
Interpretation:-
From the above table 60 % employee prefer interview method and the rest 33% of
employees prefer Aptitude test and 7% 0f people prefer preliminary interview.

0
10
20
30
40
50
60
70
Preliminary
Inetrview
Aptitude test Group
discussion
Interview
Percentage


32

3. What are the different techniques used for recruitment process?
Table showing the type techniques which employee use for the recruitment process.
Particulars No of Sample Percentage (%)
Group Discussion 0 0
Personal Interview 20 100
Panel Interview 0 0
Total 20 100
TABLE NO: 4, Technique used for Recruitment process.


Fig no: 4, Technique used for Recruitment process.
Interpretation:-
The above data shows technique used for the recruitment process. It refers to all
employee in the organization prefer personal interview rather than group discussion
and panel interview.


0
5
10
15
20
25
Group
Discussion
Personal
Interview
Panel
Interview
No. of Sample


33

5. How is the communication of the Recruiter?
Table showing communication of recruiter in interview
Particulars No. of sample Percentage (%)
Excellent 21 70
Good 7 23
Satisfactory 2 7
Poor 0 O
Total 36 100
TABLE NO: 5, Communication of Recruiter.

Fig no: 5, Communication of Recruiter
INTERPRETATION:-
From the above table the communication of the recruiter in interview is 79%
excellent and 30% satisfactory and 7% average. The overall result of this analysis is
the communication of the recruiter is excellent.


0
10
20
30
40
50
60
70
80
Excellent Good Satisfactory poor
Percentage


34

5. What are the different sources of Recruitment?
Table showing proper source of recruitment.
Particulars No. of employee Percentage (%)
Internal Promotion 18 60
Transfer 0 0
Employee Reference 8 24
Advertisement 4 16
Total 30 100
TABLE NO: 6, Sources of Recruitment


Fig no: 6, Proper source of Recruitment.
INTERPRETATION:
From the above data the proper source that is 60% of internal promotion and the
other source is 24% employee referral and 12 % of advertisement.

0
2
4
6
8
10
12
14
16
18
20
No.of Sample Percentage


35

7. Does Recruitment and selection process effect the organization environment?
Table showing Recruitment and Selection Process effect on organizational
Environment.
Particulars No. of sample Percentage
Yes 26 87
No 4 13
Total

30 100
TABLE NO: 7, Recruitment and Selection Process Effect The organization
Environment


Fig no: 7, Recruitment and Selection effect on organization environment
INTERPRETATIONS:
87% of employees consider there is an effect of recruitment and selection process on
organization environment.
13% of employees consider there is no effect of recruitment and selection process on
organization environment
87%
13%
NO. OF SAMPLE
YES NO


36

8. What are the different methods of Interview?
Method of Interview
Particulars No. of samples Percentages
All of Above 10 34
Not all of above 20 66
Total 30 100
TABLE NO: 8, Methods of Interview.


Fig no: 8, Methods of Interview.
INTERPRETATION:
34% employees agree to use primary interview, employee interview, and test for
interview.
66% employee agrees to use all the method of interview.

All of above
34%
Not all of above
66%
Methodsds Of Interview


37

9. Do you think there is an impact of recruitment and selection process On
Organization Behavior?
Impact of recruitment and selection process on Organization Behavior.
Particulars No. of samples Percentage (%)
Yes 26 87
No 4 13
Total 30 100
TABLE NO: 9, Impact of recruitment and Selection Process on Organization
Behavior.


Fig: 9, Impact of recruitment and selection process 0n Organization Behavior.
INTERPRETATION:
87% Employee agree there is an impact of recruitment and selection process on
organization behavior.
13% Employee disagree there is no impact of recruitment and selection process on
organization behavior.

87%
13%


38

10. Do you recruit fresh candidates?
Particulars No. of sample Percentage (%)
Yes 13 65
No 7 35
Total

30 100
Table no: 10, Recruitment of fresh candidates

Fig no: 10, recruitment of fresh candidates.
INTERPRETATION:
65% recruit fresh candidates.
35% does not recruit fresh candidates.




yes
65%
no
35%
Recruitment of Fresh Employees



39

11. Recruitment and Selection Process is same at all level?
Recruitment and Selection process for all level.
Particulars No. of sample Percentage (%)
Yes 17 85
No 3 15
Total

20 100
TABLE NO: 11, Recruitment and Selection Process at all Level.


Fig no: 11, Recruitment and Selection process for all level employees.
INTERPRETATION:
85% employees agree recruitment and selection process is same for all level
employees.
15% employees disagrees recruitment and selection process is same for all level
employee.


yes
85%
no
15%
Recruitment and Selection process for
all level employees.


40

12. How many days are required for Recruitment and Selection Process?
Particulars No. of sample Percentage (%)
15 days 11 55
Less than 15 days 7 35
More than 15 days 2 10
Total

20 100
Table no: 12, Days required for Recruitment and Selection process

Fig no: 12, days required for Recruitment and Selection Process.
INTERPRETATION:
55% employees consider 15 days required for Recruitment and selection.
35% employee consider less than 15 days required for Recruitment and selection.
10% employee consider more than 15 days required for Recruitment and selection.



0
10
20
30
40
50
60
15 days less than 15
days
more than 15
days
percentage


41

13. What is the Technique used for selecting the candidates?.
Particulars No. of sample Percentage (%)
Group Discussion 2 10
Personal Interview 15 75
Panel Interview 3 15
Total 20 100
Table no: 13, Types of technique for selecting the candidates

Fig no: 13, Types of techniques for selection process.
Interpretation:
From the above analysis we can say:
10% 0f employees have gone through group discussion.
85% of employees have gone through personal interview.
15% of employee has gone through panel interview.

0
10
20
30
40
50
60
70
80
group
interview
personal
interview
panel
interview
Types of techniques which employee have
undergonefor Selection process

percentage


42

14. What are the criteria for selecting the candidates?
Particulars No. of sample Percentage (%)
Qualification

7 35
Experience 7 35
Skills and knowledge 6 30
Total 20 100
Table no: 14 criteria for selection process of employees.

Fig no: 14, criteria for the selection process of the employees.
Interpretation:
From the above data we can analyze that:
35% of employees were selected on the basis of qualification.
35% of employees were selected on the basis of experiences.
30% of employees were selected on the basis of skills and knowledge.



27
28
29
30
31
32
33
34
35
qualification experience skills and
knowledge


43

15. How an Employee is recruited in a company?
Particulars No. of Samples Percentage (%)
Data Bank 11 55
Advertisement 3 15
Placement Agencies 1 5
E- Recruitment 5 25
Total 20 100
Table No: 15, Recruitment of Employees.

Fig no: - 15, Recruitment of Employees
Interpretation:
1. 55% of the employees are recruited from Data Bank.
2. 15% of the employees are recruited from Advertisement.
3. 5% of employees are recruited from Placement Agencies.
4. 25% of employees are recruited from E- Recruitment.

0
10
20
30
40
50
60
Data Bank Advertisement Placement
Agencies
E- Recruitment
percentage


44







CHAPTER: 7
FINDINGS















45

FINDINGS

.
If employees are properly selected there should be no need for orientation
(direction/path).

Different method of recruitment and selection process.

Got to know different policies of the company such as: ID Cards, Leave
Management, and Attendance etc.

Performance Appraisal helps Management to find out how effective is to recruit
the employees.

Different criteria for selection process. On the basis of their qualification,
experiences etc.

Employees are recruited from the different sources such as: employee referral,
Internal Transfer, consultancies etc.










46










CHAPTER: 8
SUGGESTIONS AND RECOMMENDATION











47



SUGGESTIONS AND RECOMMENDATIONS.

The suggestion that I have arrived at are after conducting interviews and keen
observation during my training I am sure the below mentioned suggestions are worked
upon by the company it would lead to the betterment of the existing a human resource
policies of the company.

1. Company should start some innovative type of technique for recruitment and
selection process (i.e. case study and group discussion).

2. Efforts must be made to identify sources and search for suitable candidates.
3. It is necessary to raise the skills level and increase versatility (flexibility) of the
employees.
4. Recruitment and selection process should be planned to improve company
productivity.
5. Proper planning before recruiting and selection.







48








CHAPTER: 9
LIMITATION OF THE PROJECT












49



LIMITATION OF THE PROJECT

Every task is undertaken with an objective and accomplishment of objective
determines our success.

The recruitment at AEGIS Pvt. Ltd. Involves lot search from database and calling
up candidates to check whether they fit the job specification.

DIFFICULTIES:

Candidate scheduled for the interview may not turn up.
Candidates were unwilling to talk at time.
Run out of database many times most of them would have already
contacted.
Time span i.e. 50 days.
Limited study about the topic.










50








Chapter: 10
CONCLUSION













51

CONCLUSION

Recruitment is the very important function of every organization. It is necessary for the
organization to hire right person at the right job. During my summer Internship I got to
know about different policies of the company.
Performance Appraisal system help the employee to perform better and there will be
proper recruitment process.
Proper selection process should be followed in the organization will help to improve
efficiency and effectiveness of the employee.
Recruitment and Selection Process helps in finding the best and suitable candidates which
do not require orientation (direction).
There is different process for the recruitment of employee. It can be through internal or
external sources such as: internal transfer, promotion, campus interview etc.












52











CHAPTER: 11
BIBLOGRAPHY











53




BIBLIOGRAPHY

References

1) Dr Mrs. A.A.Verulkar, S.D. Geet, Dr. S.M. Joshi and Prof Dr. Mukunda B
Sonawane: Human Resource Management,
2) C.B.Mamoria and S.V.Ganker - Human Resources Management And Personnel
Management, Himalaya Publication, Delhi 2004
3) K. Aswathappa-- Human Resources and Personnel Development, Mc Hill
Publication, Delhi 2004.


Websites:
1. www.aegisglobal.com









54










CHAPTER 12
ANNEXURE












55




QUESTIONNARIES BY EMPLOYEE
.
1) Are you satisfied with present Recruitment and Selection process?
a) Fully satisfied
b) Partially satisfied.
2) Do you think that any modification should be made in the present recruitment and
selection process?
a) Yes
b) No

3. According to you which are the sources of recruitment?
a) Internal Promotion.
b) Employee Reference
c) Advertisement
d) Transfer


3) Whether this process lead to organizational excellence?
a) Yes
b) No

4) Whether recruitment process is same in all level?
a) Yes
b) No

5) What are the techniques used in the selecting employees?
a) Group Discussion
b) Personal Interview
c) Panel Interview.

7) What are the criteria used while selecting employees?
a) Yes


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b) No





8) How is the implementation of HR concepts?
a) Excellent
b) Good
c) Average
d) Poor


9) How much time it takes to recruit employees?
a) 15 days
b) More than 15 days.
c) Less than 15 days.
10) Is recruitment process beneficial in the organization?

a) Yes
b) No
c) Cant say












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QUESTIONNARIE BY MANAGEMENT

1. How employee is recruited in the company?
a) Data Base b)Advertisement
b) Placement agencies d) E- recruitment

2. How is implementation of HR concepts?
a) Very Good b) Good
c) Poor d) cant say
3. Whether the recruitment process is transparent at all level?
a) Not at all b) To some extent
C) To great extent
4. Does recruitment and selection process affect the organization?
a) Yes b) No
5. Do you hire handicapped employees?
a) Yes b) No




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6. What are the criteria for selecting the candidate?
a) Qualification and skills
b) Experiences
c) Skills and knowledge.

7. How will you rate the recruitment procedure in your company?
a) Excellent b) Very good
c) Good d) Poor
8. Whether the Recruitment process documented?
a) Yes b) No
9. Does proper procedure of recruitment and selection process increases productivity?
a) Agree b) Disagree
c) Strongly Agree d) Strongly Disagree
10. Is Recruitment and Selection Process beneficial to the employees?
a) Yes b) No
c) Cant Say.