3.

2 ORGANISATIONAL STRUCTURE
An organization structure is mostly hierarchical concepts of subordination of entities
that collaborate and contribute to serve our common aim. Organizations are a variant of
clustered entities. The structure of an organization is usually set up in many styles,
department on their objectives and ambience.
3.2.1 CORPORATE STRUCTURE
The structure of an organization will determine the modes in which it shall operate and
will perform. Organization in a formal sense refers to a collectively of persons engaged in
pursuing specified objectives. It is referent to as the social system encompassing all
formal relations. In operations sense organization can be considered as consisting of
dimensions of work among people and coordination of their activities towards some
common objectives.
The day to day management of the company is entrusted to the hairman and !anaging
"irector and he is assisted by #unctional "irectors and other officers of the company. The
hairman and !anaging "irector, #unctional "irector and other officers e$ercise their
decision making powers as per the delegation of powers approved by the %oard of
"irectors.
The corporate layout helps to define all the areas of responsibility within the company.
The accounting department is understood to handle all financial matters, such as paying
the bills of the company and also issuing invoices for services rendered. The !arketing
department works to ensure there are efforts to market the goods and services produced to
the consumer market. &rovisions for e$ecutive, managerial, and administrative matters
are also normally accounted for in a corporate structure, so that everyone in the
organization knows where a given issue should be addressed.
18
#inance "epartment
'ource(ompany )ecords
Fig 3.1:Corporate Structure
3.2.2 BUISNESS AND DEPARTMENTAL STRUCTURE
19
&ersonnel and Administration "epartment
!aterials "epartment
*ngineering and "esign "epartment
alibration "epartment
*"& "epartment
!arketing "epartment
)esearch and "evelopment "epartment
&lanning "epartment
&roduction "epartment
!anaging
"irector
+*,T)O-.s history is a saga of innovation in electronics. #rom being a pioneer in /012,
to the role of a trend3setter today, +eltron has been the catalysis for the development of
electronics industry in 4ods own country3 +erala. 5ithin five years of its inception,
+eltron had set up a production centre in every district of the 'tate. !ore than 6,777
people were engaged directly or indirectly by +eltron for the manufacture of electronic
goods. The model of a 'tate3owned electronics corporation was so successful that several
other 'tates in India followed suit 3 launching their own *lectronics orporations.
3.2.2.1 PERSONNEL DEPARTMENT
The &ersonnel "epartment aims at ensuring a steady source of 8uman )esource who can
contribute to the successful enterprise. The department deals with the management of
human resource. The very e$istence of an undertaking depends upon the competent,co3
operative and dedicated performance of the personnel.&ersonnel functions of the
company consists of several !anagerial and Operative #unctions. The !anagerial
#unctions are &lanning, Organizing, "irecting and ontrolling of 8uman %eings. The
Operative functions relate to ensuring right people for the right jobs at the right time.
These functions include &rocurement,"evelopment, ompensation and !aintenance of
employees. +, has a very efficient &ersonnel and Administration "epartment.
!anager is the staff Officer in the Organization. 8e gives advice to the "eputy
Administration Officer. Assistant &ersonnel officer gives direction to the 'ecurity Officer.
The 'ecurity 4uards are under the control of 'ecurity Officer. There are two assistants
under Assistant &ersonnel Officer. #or meeting the re9uirements of employees,
management must decide beforehand as to what type of men is to be recruited and in
what number they are re9uired. The first problem is solved by :ob Analysis and the
second problem is tackled through !an &ower &lanning.
Organizational Strutur! O" P!r#onn!l An$ A$%ini#tration
D!&art%!nt
20
'ource(ompany )ecords
Fig 3.2:Personnel and Administration Department
3.2.2.2 'INANCE DEPARTMENT
21
'enior !anager;8od<
'enior &ersonnel Officer
Personnel Ofcer
Administrative
Ofcer
Clerical Staf
Security Security
Clerical Staf
There e$ist an indispensible relationship between finance from production, marketing and
other functions. Almost all the business activities, directly and indirectly, involve
ac9uisition and use of fund. )ecruitment and promotion of employees in production is
clearly a responsibility of the production department= but it re9uires payment of wages,
salaries and other benefits, and thus involves finance. Thus finance can be termed as the
life blood of any enterprise . 'ales forecasting comes under the purview of marketing, but
it re9uires outlay of cash and therefore affects financial resources. A firm perform finance
functions simultaneously and continuously in the normal course of the business. They do
not occur in a se9uence.
'ource(ompany )ecords
Fig 3.3:Finance Department Structure
3.2.2.3 MAR(ETING DEPARTMENT
22
HEAD O !HE DEPA"!#E$!
%E$E"A&
ACCO'$!A$
SA&ES
ACCO'$!A$!
COS!($%
ACCO'$!A$!
PE"SO$A
&
O(CE" ($
CHA"%E
CASH(E" ACCO'$!
ASS(S!A$!
At +, the marketing department act as a guide, and lead the company>s other
departments in developing, producing, fulfilling, and servicing for their customers.
ommunication is vital and the marketing department typically has a better
understanding of the market and customer needs. The goals and guidelines set by the
marketing are in line with the mission and vision of the company. The upper management
is also involved in and endorses co3operation by all departments in the following and
implementing the plan and integration a consistent message into all communication
channel.
'ource(ompany )ecords
Fig3.4:Marketing Department Structure
3.2.2.) MATERIALS DEPARTMENT
2)
HOD *#A"+E!($% DEPA"!#E$!<
#A"+E!($% E,EC'!(-ES
C&E"(CA& S!AS
'tores and materials are the most important department in an industry. This department
facilitates the smooth functioning of production. !aterials contribute to the 9uality of the
end product.The main objective of this department is to procure raw
materials?components?consumables as per procurement plans based on production
re9uirement schedule. This department services the raw materials till it is issued for
manufacturing.
'ource(ompany )ecords
Fig 3.5:Materials Department Structure
3.2.2.* RESEARC+ AND DE,ELOPMENT DEPARTMENT
2/
#A!E"(A&S
DEPA"!#E$!
S!E$O
DEP'!0 #A$A%E"
P'"CHASE S!O"ES
ASS!.
P'"CHASE
ASS!.
P'"CHASE
"A1
#A!E"(A&
($(SHED
%OODS
A&& (#PO"!S A&&
($DE%E$EO'S
P'"CHASE
ASS(S!A$!S
P'"CHSE
ASS(S!A$!S
HE&PE" HE&PE"
S!O"E
O(CE"
S!O"E
O(CE"
ASS(S!A$!
SESS(O$
O(CE"
ASS(S!A$!
SESS(O$
O(CE"
)@" department plays a crucial role in electronic industry. Innovation and 9uality
control are major concerns of this department. If the company has to survive in the
present highly competitive market, research and development has to come out with
innovative product and constant upgradation of technology. +, allocates 76A3/A of
turnover for )@" purposes. )esearch is going in the development of technology by
reducing the size of the component per with the :apanese product. The department is
trying for the vertical integration of the manufacturing process.
'ource(ompany )ecords
Fig 3.:!esearc" and De#elopment Structure
3.2.2.- PLANT ENGINEERING DEPARTMENT
22
HOD *"3D4
S(C P"OD'C!
DE-E&OP#E$!
S(C
E&EC!"O&0!(C
SE$(O" !0P(S!
!ECH$(C(A$
APP"E$!(CE
!ECH$(C(A$
APP"E$!(CE
In +,, &lant *ngineering "epartment is mainly concerned with the maintenance of
e9uipment in the different departments ;production<.!aintenance is that function
manufacturing management of that is concerned with the day to day problem of keeping
the physical plant in good operating condition. The main function of plant department is
for maintenance of machine and also proving controlled environment for production
activities.
'ource(ompany )ecords
Fig3.$:Plant %ngineering Department Structure
3.2.2.. PRODUCT PLANNING DEPARTMENT
25
HOD
ASS!.#A$A%E"
SH(! E$%($EE"
ASS!. E$%($EE"
!ECH$(C(A$S
HEAD O !HE DEPA"!#E$!
&lanning is BTask number one Bof +eltron. It is the determination of a course of action to
achieve a desired result. &lanning department is the most basis of all other department.
'ince it involves deciding of future course of action. To plan is to look ahead and chart
out the future course of operation.B#I)'T &,A- COD) 5O)+,A-" T8*- 5O)+
COD) &,A-B Is the main policy of planning department. &lanning is the process of
thinking through and making e$plicit the strategy, action and relationships necessary to
accomplish necessary to accomplish an overall objectives or purpose.
'ource(ompany )ecords
Fig 3.&:Product Planning Department Structure
3.2.2./ CALIBRATION DEPARTMENT
26
O(CE" ($ CHA"%E
!0P(S!7AS(S!
A$!
ASS(S!A$! ASS(S!A$! !0P(S!7ASS(S!
A$!
alibration is the operation of determining the values of the errors of measuring devices
to traceable standards. It can be defined as measurements that are made using a variety of
instruments ranging from simple to e$tremely sophisticated. This department ensures that
all the measuring instruments are giving valid and useful data.
'ource(ompany )ecords
Fig 3.':Cali(eration Department Structure
3.2.2.0 DATA PROCESSING DEPARTMENT
28
HOD
O(C7S(C
!ECH$(C(A$ !ECH$(C(A$
omputer has now become an essential part of organized information processing because
of the technology and volume of data to be processed and the need for getting processed
information 9uickly. Information processing is a major societal activity and computer
data processing has helped in areas like finance, marketing, 8) etc.In +,, the *"&
department was started in /0EE with self entered computer. In /00F, the company
installed ,ocal Area -etwork ;,A-< with I' terminals. The management plan is to install
a separate system to each department by connecting it to central *"& unit.This
department acts as a supporting departments to all the other departments. Through the
*"& department the company has achieved lots of new facilities and hence has saved
time to a great e$tent. This was made possible with the help of new and improved
methods, keeping records of all the re9uired items and so on. The software was
developed in the company itself, a "isk Operating 'ystem is adopted.
'ource(ompany )ecords
Fig 3.1):%DP Department Structure
3.2.2.11 PRODUCTION DEPARTMENT
29
HOD
CO#P'!E" OPE"A!(O$S
OPE"A!O"S
OPE"A!O"S OPE"A!O"S
&roduction is the process of conversion of a set of input into a specified set of output.ie
transformation of a range of inputs into re9uired output having the re9uisite 9uantity
level. The set of inter related management activities which are involved in manufacturing
certain product is called &roduction !anagement. The main aim of the business system is
to produce the end products either in the form of goods or services economically,
utilizing the available resources, and thus satisfying the customer needs. &roduction is the
back bone of any industry. +eltron tries to fulfill its duty by high 9uality products by
producing effectively and efficiently at low cost so as to provide its customer ma$imum
satisfaction. The demand for the capacitors won>t be the same through the year. It may be
different monthly schedules. The work order is issued to meet the specific demand for the
customer. A batch production order is issued for keeping the goods in stores or when a
number of customers order for the same product.
'ource(ompany )ecords
Fig 3.11:Production Department Structure
3.3 'UNCTIONAL ANAL2SIS
)0
HEAD O !HE DEAP"!#E$!
O(CE" ($ CHA"%E
ASS(S!A$! ASS(!A$!
A department is a work group combined for performing certain functions of similar
nature. +eltron omponent omple$ ,imited is a production and services oriented
organization composed of different departments depends other departments for its
operation. All the departments are controlled by :oint 4eneral !anager ;:4!<, who is
the unit chief of the organization.
3.3.1 PERSONNEL DEPARTMENT
+, has a very efficient &ersonnel and Administration "epartment. !anager is the
staff Officer in the Organization. 8e gives advice to the "eputy Administration Officer.
Assistant &ersonnel officer gives direction to the 'ecurity Officer. The 'ecurity 4uards
are under the control of 'ecurity Officer. There are two assistants under Assistant
&ersonnel Officer.
Man&o3!r
The total manpower of the company 677 is given as split up into category wise as
follows(
Total &ermanent employees( 2/6
Apprentices ( /27
ontract workers ( 66 and other casual workers ;daily wage G H67?day<
The range of e$perience of all the employees is from /H3H6 years.
The key technical personnel are trained by foreign collaborators or suppliers
of the machinery.
A$%ini#tration O" Stan$ing Or$!r#
In +,, 'tanding Orders Act, /0FI is applicable to workmen in the industrial
employment. This 'tanding Order defines ompany !anagement, workmen, workmen
trainee, workmen>s classification, address and other particulars, probation, seniority,
temporary appointment, transfer, resignation, salary, leave etc.
'untion# o" P!r#onn!l D!&art%!nt
)1
The main functions performed by the &ersonnel and Administration "epartment in +,
are as follows8
!an &ower &lanning
)ecruitment and &lacement of employees.
o3Ordination and Training of employees
+eeping &ersonnel )ecord of employees
Arrange in3house and e$ternal training to employees
Time +eeping
&erformance Appraisal
&romotion of employees
5age Administration
Administration of 'tanding Orders and adopting welfare measures.
Man&o3!r Planning
#or meeting the re9uirements of employees, management must decide beforehand as to
what type of men is to be recruited and in what number they are re9uired. The first
problem is solved by :ob Analysis and the second problem is tackled through !an &ower
&lanning. !anpower &lanning is the systematic and continuing process of analyzing
organizations. 5orkforce re9uirements under changing conditions and developing
personnel policies appropriate to the long term effectiveness of the
organization.Therefore, a proper and systematic manpower program re9uires proper
forecasting and planning for future. It should consider developing manpower
re9uirements for the whole organization, to create and evaluate the manpower inventory
and to develop re9uired talents among the employees selected for promotions.
R!ruit%!nt# An$ Pla!%!nt#
)ecruitment is the process of searching for prospective employees and stimulating
them to apply for jobs in the organization. &lacement is the process of assigning the
selected candidate with the most suitable jobs in terms of job re9uirements.As +, is a
4overnment ompany, recruitment of candidates is done through employment e$change.
#or e$ecutive posts the company approaches professional and employment e$change,
)2
Trivandrum and local employment e$changes.As and when a vacancy arises, &ersonnel
and Administration "epartment notifies it to employment e$changes. #or e$ecutive posts
the company approaches professional employment e$changes, Trivandrum local
employment e$changes.Then the personnel department publishes vacancies in leading
newspapers. After receiving the applications from the candidates, the department goes for
scrutinizing them. The company calls the selected candidates for interview. #or this the
company has a 'election %oard, represented by concerned departmental head, a nominee
of the 4overnment of +erala and the &ersonnel !anager. This board conducts interviews
and selects suitable candidates. Then the company gives appointment order to the
selected candidate along with terms and conditions for appointment. If the person is
willing to abide by the terms and conditions he is directed to sign and return one of the
copies of the Order.
Training
Training is the act of increasing the knowledge and skill of an employee for doing
a particular job. The purpose of training is to bring about improvement in the
performance of work. It includes the learning of such techni9ues as are re9uired for the
better performance of work. It includes the learning of such techni9ues as are re9uired for
the better performance of definite task.In +,, internal as well as e$ternal training is
given to employees. #resh hands will be selected as trainees for a period of one year. #or
e$isting employees, it is conducting refresher training by way of lectures, work
educational classes, e$ternal training etc.
In$ution Or Ori!ntation Training
There are two phases of Induction training program. The first phase is generally
conducted by the &ersonnel "epartment. It is concerned with giving the new employees
friendly welcome, e$plaining the matters concerned with the ompany>s background,
products, health and welfare plans etc. The 8ead of the "epartment under whom he has
))
to work conducts the second phase of induction program. The employees are given
information regarding production, work rules, working conditions.On first appointment,
employees are initially given on3 the3job training. "ue to technological developments and
improved techni9ues of management and production the training initially given will
become out of date and arises the need to give new training. #or this regional 5orker>s
Training *ducation enter Officers come to +,.All the details regarding the training
given to employees are recorded in +, for future reference. "etails such as name of
employees, date of birth, 9ualification, type of training, department in which he is
working, joining date, training period etc are recorded.
P!r"or%an! A&&rai#al
&erformance appraisal is the systematic evaluation of an individual>s performance
in the job and his potential for development. Appraisal is the evaluation of work 9uality.
It is the systematic and objective way of judging the relative work or ability of an
employee in performing his job. Ordinarily the evaluation is done by immediate
supervisors. 'o it is a techni9ue used to know the work of an employee 9ualitatively and
9uantitatively on3 the3job in comparison with other employees. It is one of the oldest and
usual practices of management.
In +, at the end of training period the trainees are observed according to his
performance during the training period. The &ersonnel "epartment provides
performances forms for self appraisal, e$ecutive appraisal and annual performance
appraisal. 'elf appraisal form is for self assessment of the employees. The other two are
filled by the concerned department supervisors. "epending upon the performance of the
trainee the personnel department decides whether the probation period is to be e$tended
or not. On the basis of his performance during the probation period, the department then
decides about the regular placements of the employee.
Ti%! (!!&ing
*very employee is given a separate card with specific number having four digits. The
workers, employees, supervisors or e$ecutive have different serial number. A master role
is kept by the organization. *lectronic punching system in +, is used to record the
)/
time of entry and e$ist of each employee. !a$imum half an hour late is permitted to
every employee. In the record half late coming is not allowed.
4or5ing +our#
In +, ,td, there are 2 shifts of works. The production process starts on !onday and
ends on 'aturday.
The three shift timing are(
4eneral shift is from 3 E(27am to F(27 pm
The first shift 3 1(77am to 2(77 pm
The second shift 3 2(77pm to //(77pm
The third shift 3 //(77 pm to 1(77 am
4ag!# An$ Salari!#
In +, ,td, three categories of employee are there i.e. *$ecutives,
'upervisors and 5orkman. A 'enior worker will get a total salary around )s./H777 per
month. 5hile a newly inducted workmen will get a minimum remuneration of )s. 1777
per month. 'imilarly supervisor category will get a salary of around /F777 per month.
The junior e$ecutive will get )s. /I777 per month and the 'enior *$ecutive will get )s.
H6,777 pm. The "A pattern of workmen is different from those in e$ecutive and
supervisor category. The "A for workmen is based on the consumer price inde$ at All
India level. The "A of e$ecutives and supervisors will be based on +erala 4overnment
-orms.
M!$ial R!6I%7ur#!%!nt
All employee are eligible for medical reimbursement scheme. This scheme also e$tends
to family members wholly depended on the employee. The amount of the benefits is
given on the basis of service of employees.
Grou& In#uran! S8!%!
)2
The group insurance scheme is applicable for every employees working in the
organization.
Pro9i$!nt 'un$
&rovident fund is the fund that provides for future. This fund is created by the amount
deducted from the salary of the employee every month to which the management adds its
own share at a certain rate. 5hen the employee retires from his service, receives the full
amount standing in the credit of his fund which includes periodical interest added.
Bonu#
In +,, yearly bonus is given to employees at a minimum rate of E.22 on salary up to
)s 2677 per month.The salary includes %asic &ay and "earness Allowances. #estival
allowances should be given to employees at the time of festival, marriage allowances,
home loan, vehicle loan are also provided. 'alary is either given directly to employees or
deposited in the bank as per the instructions.
4!l"ar! Ati9iti!#
In +,, the employees are provided with the following welfare measures.
5ashing facility, bathroom and toilet facility
#acility for sitting, canteen facility.
#acility for drying clothes
Tra$! Union#
Trade unions are the organizational effort of workers in order to secure their individual
interest. There are four trade unions operating in +,. They are(
I-TD ;Indian -ational Trade Dnion ongress<
ITD ;enter of Indian Trade union<
+*O ;+eltron *mployee Organization<
"+*D ;"emocratic +eltron *mployee Dnion<
)5
Gri!9an! +an$ling
If an employee have any grievance regarding any matter, he can approach his immediate
supervisor. The employee can simultaneously hand over a written complaint to the 8O".
If the employee is still not satisfied with the actions taken by the supervisor or 8O" with
respect to the grievance, he has the right to approach the !" regarding the matter,
through proper channel. Or he can file a written complaint to the chairman of the
company.
Di#i&lin!
All workers are covered by the 'tanding Orders. !isconduct in violation of the 'tanding
Orders, under which he is covered, disciplinary action will be taken.In the initial stage a
department level en9uiry is carried out. %ased on the report of the 8O", the employee is
issued with a memo, he should prove why disciplinary action should not be taken against
him. This information should reach the management within time by the employee.
If the reply submitted by the employee is not convincing, a !emo of charges is
issued against him specifying relevant clauses of misconduct, simultaneously the !" can
order an en9uiry appointing an officer to investigate the case. On receipt of the report
!" will decide the punishment to be awarded according to the findings.Apart from the
workman, the e$ecutives of the company are bound by the onduct, Appeal and
"iscipline rules /0EI of the company."isciplinary action will be taken against the
*$ecutives, who are also in line with the proceedings under 'tanding Orders.
Car!!r Planning
There is a promotion policy applicable to workmen and non3workman. The future
promotions of the employee are guided by the provisions of the promotion policy. #or
&romotion, &erformance and Attendance of the employee will be closely monitored.
There is a proportion between workmen and e$ecutives for considering promotion from
workmen to e$ecutives. In the case of e$ecutives majority of the case are vacancy
limited.
3.3.2 'INANCE DEPARTMENT
)6
There e$ist an indispensible relationship between finance from production, marketing and
other functions. Almost all the business activities, directly and indirectly, involve
ac9uisition and use of fund. )ecruitment and promotion of employees in production is
clearly a responsibility of the production department= but it re9uires payment of wages,
salaries and other benefits, and thus involves finance. Thus finance can be termed as the
life blood of any enterprise. 'ales forecasting comes under the purview of marketing, but
it re9uires outlay of cash and therefore affects financial resources. A firm perform finance
functions simultaneously and continuously in the normal course of the business. They do
not occur in a se9uence.
'untion# O" T8! 'inan! D!&art%!nt
&reparation and maintenance of accounts, documents and records.
)ecording of bank transactions like cash withdrawals ,maintains details of
check payments etc.
!aintenance of commercial accounts, income ta$ etc.
&ayment of company bills like telephone, electricity and monthly returns of
professional ta$, sales ta$ and 'T and JAT.
&reparation of budgets for the future.
*valuation of audit
#i$ed assets registers maintenance.
'alary preparation.
(!: 'inanial Ati9iti!#
/<#inancial analysis, &lanning and control.
Assessing the financial performance and condition of the firm.
#orecasting and planning the financial structure
To ensure that the actions of the manager are according to the goals of the
firm.
H<!anagement of the #irms Asset 'tructure
!anaging the li9uid resources.
"ebt and dividend policy.
"etermine the capital budget.
-egotiating and developing relation with various suppliers.
)8
*stablishing on the basis of current asset value '%I3+A--D) and
AT8O,I 'C)IA- %A-+ gives cash credit facility to +eltron.
Rol! O" 'inan! Manag!r
The role of #inance !anager in the company is an important one. The function of the
finance manager is not confined to the management and making of the accounts but it
also plays a major role in dividend decisions, capital budgeting decisions, capital
structure outlay of the firm, decision related to the merger and ac9uisitions, and all the
investment decisions of the firm. Thus the finance manager plays an important role in any
business enterprise. #ormulating budget estimates in support of program objectives=
presenting and justifying budget re9uests= development of plans for allocating resources=
monitoring program e$ecution= reviewing and analyzing funding documents= conducting
comparative analyses to e$amine trends= reviewing budget policy and statutes to ensure
compliance.)eviewing and interpreting accounting and financial management policy,
procedures, standards and statutes to ensure compliance= monitoring and e$amining
accounts, specific appropriations or financial records for account status and reporting
re9uirements.
ALLOCATION O' 'UNDS TO ,ARIOUS DEPARTMENTS
As per the demand for the production orders from the clients, the finance
department will allocate funds to the various departments. 5hen a need occurs for any
department, it is sanctioned by the finance department.
BUDGETING MET+OD
%udget for the succeeding year is prepared and presented by the %oard Of
"irectors during the month of !arch and April, as soon as the budget from the
4overnment of India has been published. It is prepared by the finance department on the
basis of the sales projection provided by the marketing department. )aw materials
re9uirements are estimated on the basis of the comparison with the previous year>s
figures.
)9
CONTROL S2STEM
The company has well defined and laid out rules and procedures for all
transactions. The ompany>s internal control system comprises audit and compliance by
an in3house Internal Audit "ivision supplemented with internal audit checks The
transactions are internally audited by an outside firm of chartered accountants. The
internal auditors independently evaluate the ade9uacy of the internal controls and
concurrently audit the majority of the transactions in value terms. Apart from normal
audits by A4,'tatutory Audit and transaction audit is also carried out by them.
DI,IDEND
The company has regularly paid dividend to its shareholders since /0E63/0EI.The last
time it paid dividend of /7A in the year /00230F.'ince then it is not able to pay dividend.
'UTURE PLANS
The company has already submitted proposals to the 4overnment of +erala in the
form of projects for enhancement of the product range and capacity for the manufacturer
of high J value capacitors and also for modernization?upgradation of the Ageing @
Testing facilities. The company e$pects a substantial increase in production, turnover and
profitability after the receipt of approval and funding for these projects from the
4overnment.
3.3.3 MAR(ETING DEPARTMENT
At +, the marketing department act as a guide, and lead the company>s other
departments in developing, producing, fulfilling, and servicing for their customers.
ommunication is vital and the marketing department typically has a better
understanding of the market and customer needs. The goals and guidelines set by the
marketing are in line with the mission and vision of the company. The upper management
is also involved in and endorses co3operation by all departments in the following and
/0
implementing the plan and integration a consistent message into all communication
channel.
ROLE O' MAR(ETING MANAGER
Acceptance of customer complaints and suggestion.
reation of Order #iles.
*valuating customer>s satisfaction
#orecasting the market trends.
#i$ing ade9uate price for the products.
onducting !arketing )esearch.
'UTURE PLANS
Online customer feedback systems are going to be installed soon.
!arketing )esearch are planned to conduct soon.
3.3.) MATERIALS DEPARTMENT
'tores and materials are the most important department in an industry. This department
facilitates the smooth functioning of production. !aterials contribute to the 9uality of the
end product. 'uch being the importance of the materials it is desirable, for an industrial
establishment to have a centralized authority vested with the responsibility of planning,
procuring, preserving, handling, usage and other related aspects. The main objective of
this department is to procure raw materials?components?consumables as per procurement
plans based on production re9uirement schedule. They also procure indirect
parts?products?consumables or service needed for all other process. This department
services the raw materials till it is issued for manufacturing. In +,, the purchase
department and the stores department under the material department.
'UNCTIONS
Identification of the re9uirements.
'election of proper source of supply.
"eciding on 9uality and 9uantity.
'electing the supplier.
&lacing purchase order.
Arranging transportation of materials and goods.
/1
)eceiving the goods and materials and sending them to the stores.
Accept the goods after getting 9uality approval.
3.3.* RESEARC+ AND DE,ELOPMENT DEPARTMENT
)@" department plays a crucial role in electronic industry. Innovation and 9uality
control are major concerns of this department. If the company has to survive in the
present highly competitive market, research and development has to come out with
innovative product and constant upgradation of technology. +, allocates 76A3/A of
turnover for )@" purposes. )esearch is going in the development of technology by
reducing the size of the component per with the :apanese product. The department is
trying for the vertical integration of the manufacturing process.
3.3.- PLANT ENGINEERING DEPARTMENT
In +,, &lant *ngineering "epartment is mainly concerned with the maintenance of
e9uipment in the different departments ;production<.!aintenance is that function
manufacturing management of that is concerned with the day to day problem of keeping
the physical plant in good operating condition. The main function of plant department is
for maintenance of machine and also proving controlled environment for production
activities.
The maintenance work includes(
!echanical 5ork
*lectrical 5ork
*lectronics 5ork
ivil 5orks
ivil works are usually given for contract work since the company does not have
sufficient engineers for that(
There are mainly H types of maintenance namely(
&reventive maintenance.
%reak down maintenance.
/2
In preventive maintenance, the maintenance activity undertaken before the machine or
e9uipment failed. In +,, the preventive maintenance service is done as per a regular
time table ;usually in a specified time period<.
In breakdown maintenance, it is done if the machine could not produce 9uality products
as per the specifications or if the machine is broken down.
"ifferent toy books are maintained for different machines. )eward is maintained and it is
submitted to the 8O" of the concerned department for verification.
3.3.. PRODUCT PLANNING DEPARTMENT
&lanning is BTask number one Bof +eltron. It is the determination of a course of action to
achieve a desired result. &lanning department is the most basis of all other department.
'ince it involves deciding of future course of action.
OB;ECTI,ES
!a$imize the available resources and ensure optimum productivity and profits.
To reduce wastage of resources.
rises management and to avoid mistakes.
Inventory re9uirements should not be overstocked.
-o unnecessary storage of finished goods.
The work order prepared is analyzed and the pending work order list should be
given.
In +,, planning is done in departments like materials, &roduction, purchase
department, !arketing department etc. It has direct link between these departments.
!arketing department will prepare an annual budget based on demand, trend, prices
e$isting in the market. %y using this, the planning department prepares the usual yearly
production plan. This plan is send to !" for consent, to commence production. %esides
yearly production plan,2 months production plan and monthly production plan are
prepared depending upon the re9uirements of the market. The prepared plan will be then
forwarded to the materials department, production department checks and make sure that
/)
the plant is capable of producing concerned product upon the need specified. The
materials department checks the availability of raw materials in the stores. If it is not
available, the purchase department will make arrangements for purchasing the materials
and after the materials arrived, special work order is given for production departments.
3.3./ CALIBERATION DEPARTMENT
alibration is the operation of determining the values of the errors of measuring devices
to traceable standards. It can be defined as measurements that are made using a variety of
instruments ranging from simple to e$tremely sophisticated. This department ensures
that all the measuring instruments are giving valid and useful data.
ELEMENTS IN CALIBRATION DEPARTMENT
Ade9uacy of standard.
alibration 'tandards.
Traceability.
)ecall system.
alibration )eport.
,abeling &ractice.
alibration intervals and adjustment techni9ues
*nvironmental onditions.
Outside calibration sources.
3.3.0 DATA PROCESSING DEPARTMENT
In +,, the *"& department was started in /0EE with self entered computer. In /00F,
the company installed ,ocal Area -etwork ;,A-< with I' terminals. The management
plan is to install a separate system to each department by connecting it to central *"&
unit.This department acts as a supporting departments to all the other departments.
Through the *"& department the company has achieved lots of new facilities and hence
//
has saved time to a great e$tent. This was made possible with the help of new and
improved methods, keeping records of all the re9uired items and so on. The software was
developed in the company itself, a "isk Operating 'ystem is adopted.
3.3.11 PRODUCTION DEPARTMENT
&roduction is the process of conversion of a set of input into a specified set of output.ie
transformation of a range of inputs into re9uired output having the re9uisite 9uantity
level. The set of inter related management activities which are involved in manufacturing
certain product is called &roduction !anagement. The main aim of the business system is
to produce the end products either in the form of goods or services economically,
utilizing the available resources, and thus satisfying the customer needs. &roduction is the
back bone of any industry. +eltron tries to fulfill its duty by high 9uality products by
producing effectively and efficiently at low cost so as to provide its customer ma$imum
satisfaction. The demand for the capacitors won>t be the same through the year. It may be
different monthly schedules. The work order is issued to meet the specific demand for the
customer. A batch production order is issued for keeping the goods in stores or when a
number of customers order for the same product
'ACTORS O' PRODUCTION IN (CCL
The main raw materials used for the production of Aluminum *lectrolytic apacitors are(
*tched aluminum foils 273I7 microns thick.
#ormed aluminum foils and anodized etched aluminum foils 67307 microns.
ondenser paper
Aluminum ans
,ead Tabs
*lectrolytes
)ubber %ungs
4lue
&J heat shrinkable sleeve
Aluminum and copper plated wire.
/2
MANU'ACTURING PROCESS
1.STITC+ING AND 4INDING
'titching is the process by which, a thin needle are stitched to the anode and cathode foil.
Aluminum foil of F7m to //7m has both anode and cathode foil. 8ere in +eltron
Aluminum O$ide is sent for etching and forming. The etched and formed aluminum foil
is found either with cello tape or 4lue. *very process is done automatically. %oth the
aluminum and the paper are winded together. This is done so that the paper can sink in
the chemical and the electrolyte is formed. The paper used here is tissue type. This is later
taken into tank and chemical is fitted from there. All this is done in an air conditioned
room so as to avoid contamination and also to maintain the temperature level within the
plant.
2.ROLLING
5hile rolling, the anode foil are separated with a special thick paper and rolled according
to the specification for different capacitor. The length and breadth of the foils to be rolled
will be different and this defines the character of the capacitor= i.e. for higher volt and
higher temperature capacitors the foil will be broader and longer than that of the low volt
and temperature capacitors.
3.IMPREGNATION
The rolled up form will not have any value or specification. #or this stitched and rolled
capacitors are kept in solutions which is called electrolyte. This process of keeping the
capacitors dipped in the electrolyte is to get the desired value. The time re9uired for
impregnation defines the voltage of the capacitors it will take at least two hours.
).SEALING
/5
After impregnation, the above semi finished goods are send for sealing and sealing. The
impregnated capacitor will be manually put into an aluminum can with one end open.
This open will be closed using a rubber bunk. The rubber bunk will be having two tiny
pores through which the terminal come out. The entire process is called sealing.
*.SLEE,ING6+OT SRIN(ING AND ASSEMBLING
After sealing, the capacitors are send for hot shrinking. The printed color sleeve is rolled
over the capacitors and pressure is given over it along with temperature, so that the sleeve
remains stuck over and round the can of the capacitor.
-.AGENING AND TESTING
Ageing is the process through which electric voltage is given to the capacitor. Then it is
tested to see whether it is working properly and has the right voltage and there is no short.
The sealed coil goes for ageing and then it is tested. If the capacitor is good it is sent for
9uality assurance. If it is tested bad then if re3ageing is possible, then re3ageing is done
and it is tested. If it cannot be re3aged it is rejected. Ageing and testing can be done
automatically and manually. !anually the capacitors are put in a trolley and loaded and
voltage is passed. Then it is tested.
..<UALIT2 CONTROL
After the testing of capacitors, it is send to the 9uality assurance department. 'o it can be
checked for proper functioning in order to get /77A satisfaction from customer.
/.PAC(ING
Only passed items are packed into multiples of hundreds and send to finished goods
store. It may be packed according to customer re9uirements like bulk pack in.
0.STORE
The finished capacitor is then sent to the store, some where it is sold to dealers on the
first come first serve basis. i.e. #I#O method.
/6

/8
S!(!CH($% A$D 1($D($%
"O&&($%
(#PE"%$A!(O$
SEA&($%
S&EE-($%
A%E($% A$D !ES!($%
9'A&(!0 CO$!"O&
PAC+($%
S!O"E
'ource(ompany )ecords
Fig3.3.12: Manu*acturing Process
3.) ORGANI=ATIONAL ANAL2SIS
3.).1 (E2 RESOURCES
The growth and success of the company is because of the 9uality policies they are
following,
To achieve a high standard of personal and corporate e$cellence through
continuous improvement 8)" and employee participation.
To give utmost importance to satisfy and environment protection.
To market products and services of the company globally on strength of 9uality,
cost and delivery.
3.).2. S4OT Anal:#i#
The '5OT analysis provides information that is helpful in matching the firm.s resources
and capabilities to the competitive environment in which it operates.
STRENGT+S
*$perience and *$pertise of the workforce
%etter ustomer 'ervice
4ood infrastructure
'uperior 9uality products
On time delivery of products
)eputation of the organization
+, is 4overnment owned firm. It enjoys privileges from the 4overnment.
%rand image
#ully and semi automated production system.
8ighly satisfied customers
4ood labor relations
&roduction of internationally 9uality products
I'O 077/3H77E certified company.
Attitude and commitment of the employees was found to be e$cellent.
/9
*asy road access.
4EA(NESS
The company is running at full capacity.
8igh price compared to other brands
Influence from the 4overnments and other political parties
There is high dependability on the import of raw materials
Jery old machineries
,ack of advertisements and other sales promotion activities
,ack of market research information.
*mployees are hard working but not innovative.
The company>s website has little information regarding the various functional
areas?departments.
,ack of finance.
OPPORTUNITIES
The industryis in electronic field, diversification of products opens opportunities
for the organizations.
#ew competitors.
-ew product development.
ompany is capable of e$ports.
"ay today e$panding markets.
Availability of workers.
*$pansion of production capacities.
8igh demand for the products.
*merging technologies.
T+REATS
8igh cost of production.
&olitical influence.
*mergence of modern technologies which cannot be attained by +,.
4lobalization.
E7A of the raw materials are imported.
8ike in transportation cost.
hanging market trends.
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C+APTER )
OBSER,ATION AND CONCLUSION
).1 OBSER,ATIONS
The following are the important findings on the basis of this study.
+eltron produces high 9uality products but comparatively charges high price than
its competitors.
The presence of good industrial relation with the local unions and there is greater
cooperation between management and employees.
As +eltron is a 4ovt. undertaking company political influence is more which
affects its functioning.
A good co3ordination e$ists between different departments.
5age system is fair and the workers are happy with their wages.
In sufficient allocation of funds for promotional activities.
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4lobalization has a bad effect on the company.
+eltron do not produces any environmental problems.
As +eltron imports raw materials, import cost is high and it leads to loss in the
sales price is not able to cover the loss.
!ost of the products are produced as per the order.
ompany website has few information regarding the various functional areas and
departments.
The Organization believes that its strength is highly 9ualified employees and
maintains good relationship with employees.
+, provides more safety to the workers.
The factory and premises are maintained very neat and clean.
The company is having good infrastructure.
The current data processing system in +eltron needs updation.
).2 SUGGESTIONS
The organization should continue good industrial relation with the local unions and co3
operation between management and employees. It will reduce the industrial dispute in
the organization and increase the productivity.
-ew areas for application of capacitors have to be e$plored.
ompany may face severe competition in the market from foreign companies, so
company should start to e$port and also to produce the products at the cheapest rates.
The company should allocate sufficient funds for the promotional activities.
The plant is running at full capacity which leads to high wear and tear and
maintenance cost, so company should take better alternative strategy, the company
should go for e$pansion strategy.
The company can increase the productivity by replacing the old machinery.
It is better for the company to develop new software which can be connected to the
web so that the customers can directly make orders ;*3ommerce<.
)eduction of cost is necessary for the company in order to lead in the competitive
market.
The company should try to sell its product at competitive price.
2)
It will be better if the company add additional in the website so that the customers and
other stake holders get more knowledge about the company.
).3 CONCLUSION
+eltron omponent omple$ ,imited ;+,< is the only company in +annur
district which produces Aluminum *lectrolytic apacitors. The company has high
reputation and goodwill with 21 years back in history.
Through this Organizational 'tudy, I got a good idea about the history and profile
of B+*,T)O-B to enlarge my idea in the business world. Also a good insight about the
working of the organization has been received.
The organization has a wide range of products and goods and after sales service.
The organization ensures /77 A 9uality in all of its products. I was also very happy to do
a study in such an organization, because the study discloses the problems faced by an
Organization. It also reveals how the company is striving to prosper from the ashes. The
study also reveals the problems faced by most public sector undertakings.
2/
BIBLIOGRAP+2
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