Ethics and Cultural Differences in the Business World
A Comparison of Brazil and the United States University of Texas at Dallas
A COMPARISON OF BRAZIL AND THE UNITED STATES 2 Abstract Purpose: This research paper discusses ethics and cultural differences seen in Brazil and the United States. The purpose of this paper is to examine each of these topics in the business world as it pertains to both Brazil and the United States. A comparison of both countries was done to distinguish similarities and differences. Methodology/Approach: Data about Brazil and the United States as it pertains to ethics and culture was collected and compared by using two different questionnaires. The Ethics Position Questionnaire of Forsyth (EPQ) was used to analyze different ethical ideologies. One half of the questions calculate an idealism score and the other half calculate a relativism score. Cultural differences were analyzed using the Hofstede model. Six dimensions are examined in the Hofstede model. Those six are power distance, individualism, masculinity, uncertainty avoidance, pragmatism, and indulgence. Findings: Brazil had mean scores of 3.666 in idealism and 3.281 in relativism on the EPQ. Whereas, the United States had means scores of 3.593 in idealism and 3.238 in relativism on the EPQ. Both countries scored similar in terms of ethics ideologies. In terms of the Hofstede model, Brazil and the United States tend to have opposite factors that drive their culture. The highest score on the six dimensions in Brazil is uncertainty avoidance whereas the highest score in the United States is individualism. However, both, Brazil and the United States score moderately high in terms of indulgence. Value/Contribution: The value of this research paper is to further inspect one of the upcoming economic powerhouses of the world, Brazil, and comparison to the United States in terms of ethics and culture.
A COMPARISON OF BRAZIL AND THE UNITED STATES 3 Introduction Ethics Ethics is defined by Merriam Webster as rules of behavior based on ideas about what is morally good and bad. From this definition, one can gather that ethics vary from country to country based on the history of the country and what they believe to be moral and immoral. In the business world, ethics is something of extreme importance and is valued very highly in most countries. Without ethics in place, corruption, stealing, lying and cheating would run rampant throughout the world. That is not to say that those things do not exist in the business world, but ethics certainly helps in keeping illegal and immoral actions under control. Culture Geert Hofsteade defines national culture as the collective programming of the mind distinguishing the members of one group or category of people from others. Hofsteades definition shows the importance and value that culture has. Culture is what defines a country and its population. Beyond that, national culture creates the images that the world associates with other countries and this image is used to develop opinions and make decisions in the business world. Ethics and Culture Ethics and culture have a great impact not only on a national level, but on a business level as well. These two aspects of a country can help define the types of countries they do business with. For example, a country with high ethical standards and a well defined cultural background are more likely to be able do business with other countries. On the other hand, a country with little to no ethical standards and a lack of A COMPARISON OF BRAZIL AND THE UNITED STATES 4 culture are far less likely to find another country that would be willing to do business with them. Ethics and culture are both highly important topics to study regarding other countries. Because of the differences in ethics and culture across countries, a simple handshake could be completely misconstrued as an offensive action. Without studying these characteristics of a country, business deals could be lost as well as respect for not only a company, but the entire country. Literature Review Ethics Ethics are commonly associated with legality due to the rise of importance that they have established in the business world. Shinde refers to ethics as a code of conduct that guides an individual while dealing with others (Shinde, 2013, p. 4). Ethics are often determined by the cardinal values developed by customs, traditions, and prevailing socioeconomic environment (Shinde, 2013, p. 4). Spence and Van Heekeren stated ethics is a set of prescriptive rules, principles, values, and virtues of character, which inform and guide both the conduct of people towards themselves, and the conduct of people towards each other (Alsu, Alas, & Carneiro, 2012). Brazil has become an emerging BRIC economy and has elected their first female president while becoming a potential world power for the 21 st century (Chilton & Gorlach, 2012, p. 697). Slavery is and always will be an ethical issue that will haunt a countrys history but will also influence a countrys ethical values. DaMatta stated that when the Portuguese colonized Brazil, it received more African slaves than any other land in the Americas and eventually accounted for 38.5% of all Atlantic slave trade (Alsua, Alas, & Carneiro, A COMPARISON OF BRAZIL AND THE UNITED STATES 5 2012, p. 33). Brazil was even the last Western country to outlaw slavery (Alsua, Alas, & Carneiro, 2012, p. 33). Slavery was so popular and necessary that slaves were owned by the upper, the middle, the lower classes, and even by other slaves (Alsua, Alas, & Carneiro, 2012, p. 33). When the Portuguese colonized Brazil, slavery was not the only thing that they brought. Catholicism, which is still the predominate religion in Brazil, is one of the biggest influences of ethics that permeates from Brazil. With the strong religious backing, one would assume that Brazilians would tend to exhibit Mediterranean ethics with an absolutist (high idealism, low relativism) moral philosophy (Alsua, Alas, & Carneiro, 2012, p. 33). Due to the combination of a long history of slavery and Catholic religion, Brazils moral philosophy could be theorized at a low idealism and mid-range relativism (Alsua, Alas, & Carneiro, 2012, p. 33). In comparison to Brazils history with slavery and influence of Catholicism, the United States, as well, had two major influences of its history, expansion and Puritanism (Alsua, Alas, & Carneiro, 2012, p. 34). Both of these influenced the individualistic culture seen even today in the United States. Society in the United States prides itself on equality and the idea that you determine the outcome of your own life. With this self- interested view, the concepts of idealism and relativism are low in society. An empirical study done across five countries measured the philosophies and ethics, including Brazil, using Ethics Position Questionnaire (EPQ) developed by Forsyth. The study included 1203 questionnaires: 751 from the USA, 58 from Brazil, 236 from China, 94 from Chile and 62 from Estonia (Alsua, Alas, & Carneiro, 2012). EPQ is used to determine the moral philosophies of idealism and relativism using a 5-point A COMPARISON OF BRAZIL AND THE UNITED STATES 6 Likert-type scale ranging from 1 (strongly disagree) to 5 (strongly disagree) (Alsua, Alas, & Carneiro, 2012, p. 36). Respondents were asked to endorse, 10 items measuring relativism and 10 that measured idealism, using the Likert-type scale. Relativism focuses on concern for principles and the importance of rules and ethical norms, therefore a high relativism would suggest that ethical variety exists in different situations and societies (Alsua, Alas, & Carneiro, 2012, p. 36). The measurement of idealism focuses on the concern for human welfare ( (Alsua, Alas, & Carneiro, 2012, p. 36). A high idealism would then suggest that one should never psychologically or physically harm another person, and one should not perform an action that might threaten the dignity and welfare of another individual (Alsua, Alas, & Carneiro, 2012, p. 36). After using the measurements of idealism and relativism, the study showed fairly consistent data throughout each of the countries. The end results of the study using the 1- 5 scale determined that Brazil had a 3.666 mean in idealism with a standard deviation of 0.589, and a mean of 3.281 in relativism with a standard deviation of 0.594 (Alsua, Alas, & Carneiro, 2012, p. 37). This data meant that Brazil had slightly lower relativism then the United States, which had a mean of 3.238 (Alsua, Alas, & Carneiro, 2012, p. 37). While the data for idealism showed that Brazil was less then 0.1 difference in mean when compared to the United States, 3.593 (Alsua, Alas, & Carneiro, 2012, p. 37). The data collect from the study was consistent with the theoretical expectations of a Catholic absolutist (high idealism/low relativism) tradition, moderated by the historical influence of a slavery morality (Alsua, Alas, & Carneiro, 2012, p. 38). With the historical markers of Brazil as well as the potential of becoming a new world power, A COMPARISON OF BRAZIL AND THE UNITED STATES 7 the ethical values measured by EPQ proved the theory of a low idealism and mid-range relativism. Culture The Brazilian culture is complex due to the extreme differences in income levels throughout the country; however, society is typically close-knit and generally concerned with order and structure in their government. The culture in the country can be explained through the Hofstede model which rates countries based on six dimensions: power distance, masculinity or femininity, individualism or collectivism, uncertainty avoidance, pragmatic or normative, and indulgent or restrictive. Describing these dimensions as they apply to Brazil will show the general culture throughout the country. Power Distance The Hofstede model shows that Brazil has a high level of power distance. The high score reflects the idea that citizens with greater incomes or higher professional positions should be placed in higher social rankings leaving the lower ranking citizens to live in poverty. Throughout the country, greater social distanceamong citizens..appear to heighten feelings of unfairness and inefficacy (Hunter, 2009). Power distance is shown through the appalling poverty to which millions of people in Latin Americanare subjected, in sharp contrast with the enormous wealth with which a tiny minority live (von Sinner, 2007). Power distance greatly affects the culture in Brazil by cutting a clear line between the rich and the poor. Individualism Individualism is fairly low in Brazil. Because of the low incomes of many millions of citizens in the country, society tends to be more closely knit. Family is what is A COMPARISON OF BRAZIL AND THE UNITED STATES 8 important to them and they rely on family to support them and be by their side through the difficult times. An idea of citizenship theology is widely represented in Brazil by the poor population. In Brazil, it can be said that citizenship is about the right to have rightsthis may sound obvious, but it is not in a society with millions of people struggling for mere survival (von Sinner, 2007). This idea brings the people of the poor communities together and creates a close bond between them. The culture in Brazil is very much centered on trust and reliance on others. Uncertainty Avoidance The dimension of uncertainty avoidance is high in Brazil showing that they are not interested in taking risks and that society wants decisions to be made for them by their government. The Brazilian culture relies heavily on their government to bring about safe conditions within the country by putting restrictive laws in place. Even though these laws are in place, the crime and violence rate is astronomical. In 2007, 12.5% of all deaths were caused by violence[and] the prison population in Brazil grew faster than any other American country (Murray, 2013). The need for government aid in this country is high, however, it is clear that the laws put in place are not always followed resulting in high violence rates. Masculinity vs Femininity According to the Hofstede model, Brazil is somewhere between masculine and feminine in culture. This means that Brazilians are not extremely interested in proving themselves as far as competition is concerned, but the desire to win or succeed is still within them. This is shown in their passion for football throughout the country. Known to be one of the greatest countries for soccer, their competitive side certainly comes out on A COMPARISON OF BRAZIL AND THE UNITED STATES 9 the field. Society is also interested in spending time enjoying themselves in their everyday activities as opposed to constantly trying to prove that they are the best at what they do. Pragmatic vs Normative Brazil is somewhere between pragmatic and normative meaning that society is somewhat concerned about the unexplainable; however they are not completely consumed by it. They do not have a strong desire to prove the impossible or to solve the mysteries of the world; however, they tend to be driven to live a moral life. What those morals are based on could be religion, a strong belief in the government and what they are trying to achieve, or simply an inner desire to do good. Of course, not everyone is driven by the desire to do well, which is evident, by the high rate of crime and violence throughout the country. Indulgence Indulgence, seemingly the most visible and obvious trait of the country, is high which the world sees every year during Carnival. Society in Brazil enjoys indulging themselves in having a good time. Carnival is such a representation of Brazil that indeed, many would argue that it is impossible to understand the society without accounting for that celebration (Lewis, 1999). This event is a clear representation of Brazils level of indulgence. Work is halted throughout the country and festivities continue on for several days. Brazil is a complex country with several layers of dimensions. The poor population in the country greatly outweighs the rich population in society, therefore we should be much more concerned with the culture that is represented by the lower income A COMPARISON OF BRAZIL AND THE UNITED STATES 10 population. This part of the population is the face of Brazil and without them; the countrys dimensions would look completely different on the Hofstede model. Brazil Compared to the United States When compared, Brazil and the United States tend to have opposite factors that drive their culture. Brazil (69) has about a 30-point higher power distance score than the United States (40). When looking at the world as a whole, the average score for power distance using the Hofstede model is 55. The United States, being below the world average indicates that there is less willingness to accept injustice and power gaps in relationships (Boonghee, Donthu, & Lenartowicz, 2011). As a country, the United States tries to decentralize and distribute power equally (Altaf, 2011). This coincides with the United States strive for equality. On the dimension of individualism, the United States is at a score of 91. That is more than double Brazils score. The United States has the highest score in this category compared to any other country in the world. Individualism is focused on the individuals goals and interests rather than of a group or community. Previous studies have shown that people in the United States have more negative emotions when group tasks are assigned (Tosi, 2011, p. 232). Americans highly value their identity, personal responsibility, and self-achievements whereas Brazilians are more accepting of working together to get things done. The United States has recently been putting more emphasis on the group mentality so it is possible that over some time, the United States could eventually lean more towards the score of Brazil when it comes to individualism. Brazil has a high uncertainty avoidance score meaning they prefer predictability and their interest in taking risks is low. The United States has a score of 46, which is A COMPARISON OF BRAZIL AND THE UNITED STATES 11 generally low compared to Brazil and the rest of the world. The United States is not afraid to take risks and that is shown by the countrys high level of innovation. Without risk-taking, innovation would be a much less common occurrence. Low uncertainty avoidance cultures are more adaptable to change. Tolerance for different beliefs is also higher among low uncertainty avoidance societies. Masculinity scores are slightly higher in the United States (62) than in Brazil (49). This dimension can be related to the United States drive for individualism. Masculine societies are more focused on wanting to be the best rather than lik[ing] what [they] do (Hofstede, 2001). The characteristics of masculinity are usually described as assertive, competitive, and dominant. The United States scored low on the pragmatism dimension making them more normative. This means most strive to know as much as they possible can. The United States has a history of wanting to be the first to accomplish tasks to prove that they are the best country. For example, the United States was the first to go to the moon and that is something that will never be forgotten. The United States is very concerned with making history and being as innovative as possible. As previously stated, Brazil does not pose a strong desire to know all or even prove what seems impossible. On the last dimension, indulgence, the United States (68) scores slightly higher than Brazil (59). The United States has a strong belief that if a person does their work, they should be rewarded. The common saying, work hard, play hard is a reflection of the indulgence that is supported in the United States. Society in the United States enjoys their days off by relaxing and doing whatever they please. Indulgence is a reflection of how culture is within a country and is a good representation of all six cultural dimensions A COMPARISON OF BRAZIL AND THE UNITED STATES 12 on the Hofsteade model combined. Conclusion Ethics and culture are the main things that society looks at to determine a countrys status. Those characteristics also allow companies to determine if a particular country is one that they may want to do business with. After reviewing these items in reference to Brazil, it can be said that although Brazil has had a difficult past, not only economically, but also with respect to ethics and culture. Even though their past will always be a part of the countrys history, they are well on their way to being a well- developed and respected country. Brazil is currently one of the four main countries in the world that is rapidly growing economically as a part of BRIC. This economic growth will eventually lead to power within international business. Ethics in Brazil have developed and transformed over time to bring the country to a point on par with the rest of the world. Ethical issues involving slavery and religion A COMPARISON OF BRAZIL AND THE UNITED STATES 13 have had a major influence on ethics in the country. Ethics is something that will continue to develop over time and eventually be a top priority in the country. Even in the United States, ethics is a work in progress and it is next to impossible for everyone to be ethical. The culture throughout Brazil also has a large impact on the economy. Current culture shows that poverty rates are extremely high while resistance to risk-taking is relatively low. Independence is fairly low while indulgence is somewhat high. The country is somewhere between pragmatic and normative and somewhere between masculine and feminine. All of these traits show that Brazil is a country that is in need of development and is well on their way to doing so by being a part of BRIC. Society enjoys celebrating life and enjoys doing so with family. They do not feel like they have to prove themselves to be better than others and also they do not have a strong desire to prove the impossible. Brazils culture is one that the world will eventually come to know very well since they are well on their way to being an economic world leader.
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