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Oruro Puma Berzoc Grimaldo

Mobile: 993941314
Home: 5236786
Email: Berzoc@gmail.com
Jr. Los Incas 112, Independencia.
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CAREER OBJECTIVE
Be part of a company for a long-term career where I can improve and enhance my strong
technical, analytical and team building skills which help me achieve personal as well as the
organization's goals.
EDUCATION
Universidad Nacional de Ingeniera
Telecommunication Engineering
Last semester: August to December 2013

EXPERIENCE

Student Intern at Fortel Contact Center.
March 2009 to March 2010

As a student Intern I was focus on relate technical skill and Fortels business process.
Recognized what protocols are more important than others to the business give me the
right path to enhance my knowledge.

- Configure and mantains dialplans for our customers (Claro Peru, Claro
Ecuador,Nextel,Telefonica ,etc).
- Documentation of Telecomunication infraestructure .
- Programming scripts to monitoring TDM links and Sip trunks.
- Troubleshooting of VoIP and Networking issues.

VoIP Engineer at Fortel Contact Center.
April 2010 to June 2011

As a VoIP Engineer I recognized issues in the VoIP architecture .in-Deep knowledge
obtained reading RFC, Technical Articles and engineering research articles, let me propose
a new architecture to improve Fortel Contact Center Business.

- Design of a Sip high availability architecture to minimize occurring service outage
Times.
- Help support level 2 and 3 to solve network and VoIP issues.
- Keep communicated with TDM and Sip Trunk Providers to implement new requirements.
- Troubleshooting of VoIP and Networking issues.
- Coordination with National and International customers and providers.


IT-PERU Telecom
July 2011 to August 2012
- Have meeting with new customers to accomplish their requirements.
- Design enterprise VoIP solutions based on asterisk PBX.


TECHNICAL SKILLS

- I have hands on experience on Huawei, Cisco, Juniper and 3Com equipments.
- Good Knowledge on SIP, Diameter, MPLS L3VPN, RSVP-TE, OSPF, MBGP and VRRP.
- Daily use of GNU/Linux(Debian and Centos) on both desktop and server environments.
- Programming in java, python and bash.


COURSES AND CERTIFICATIONS.
CCNA 640-801 CISCO certified.
JNCIA JN0-101 JUNIPER.
IMS, Sip and Diameter. Ing Walter Echevarria, Telefnica.
SDH . Andres Billy Arrese , Claro.

LANGUAGES
Spanish: Native Language
English: Advance Level

EXTRA CURRICULAR ACTIVITIES

- Best U.N.I chess player 2010,2011,2012
- President of U.N.I chess club 2013.
- Member of Centro Cultural de Telecomunicaciones (CCT) UNI