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Thank you for choosing Microsoft Windows 8.1. This is a license agreement
between you and Microsoft Corporation (or, based on where you lie, one of
its a!liates" that describes your rights to use the Windows 8.1 software. #or
your conenience, we$e organi%ed this agreement into two parts. The &rst
part includes introductory terms phrased in a 'uestion and answer format(
the )dditional Terms and *imited Warranty follow and contain greater detail.
+ou should reiew the entire agreement, including any linked terms, because
all of the terms are important and together create this contract that applies
to you. +ou can reiew linked terms by pasting the forward link into your
browser window once the software is running. The Additional Terms
ontain a !indin" ar!itration la#se and lass ation $ai%er. I& 'o#
li%e in the (nited States) these a*et 'o#r ri"hts to resol%e a
dis+#te $ith Miroso&t) so 'o# sho#ld read them are&#ll'.
,' ae+tin" this a"reement or #sin" the so&t$are) 'o# a"ree to all
o& these terms and onsent to the transmission o& ertain
in&ormation d#rin" ati%ation and &or Internet-!ased &eat#res o& the
so&t$are. I& 'o# do not ae+t and om+l' $ith these terms) 'o# ma'
not #se the so&t$are or its &eat#res. ,nstead, you should return it to the
retailer for a refund or credit, if any.
.o$ an I #se the so&t$are/ We do not sell our software or your copy of it
- we only license it. .nder our license, we grant you the right to install and
run that one copy on one computer (the licensed computer", for use by one
person at a time, but only if you comply with all the terms of this agreement.
Typically, this means you can install one copy of the software on a personal
computer and then you can use the software on that computer. The software
is not licensed to be used as serer software or for commercial hosting, so
you may not make the software aailable for simultaneous use by multiple
users oer a network. #or more information on multiple user scenarios and
irtuali%ation, see the )dditional Terms.
Ma' I ma0e a !a0#+ o+'/ +es, you may make a single copy of the
software for backup purposes, and use that backup copy as described below.
What a!o#t #+datin" the so&t$are/ ,f you install the software coered by
this agreement as an update to your e/isting operating system software, the
update replaces the original software that you are updating. +ou do not retain
any rights to the original software after you hae updated and you may not
continue to use it or transfer it in any way. This agreement goerns your
rights to use the update software and replaces the agreement for the
software from which you updated. )fter you complete your update, some
apps may not migrate or may be incompatible with Windows 8.1 and
additional software may be re'uired to play back or record certain types of
media, including 010s.
Can I trans&er the so&t$are to another om+#ter or #ser/ +ou may
transfer the software to another computer that belongs to you. +ou may also
transfer the software (together with the license" to a computer owned by
someone else if a" you are the &rst licensed user of the software and b" the
new user agrees to the terms of this agreement. To make that transfer, you
must transfer the original media, the certi&cate of authenticity, the product
key, and the proof of purchase directly to that other person, without retaining
any copies of the software. +ou may use the backup copy we allow you to
make or the media that the software came on to transfer the software. 2ery
time you transfer the software to a new computer, you must remoe the
software from the prior computer. +ou may not transfer the software to share
licenses between computers. +ou may transfer 3et 3enuine Windows
software, 4ro 4ack or Media Center 4ack software only together with the
licensed computer.
.o$ does Internet ati%ation $or0/ The &rst time you connect to the
,nternet while using the software, the software will automatically contact
Microsoft or its a!liate to con&rm the software is genuine and the license is
associated with the licensed computer. This process is called 5actiation.6
7ecause actiation is meant to identify unauthori%ed changes to the licensing
or actiation functions of the software, and to otherwise preent unlicensed
use of the software, 'o# ma' not !'+ass or ir#m%ent ati%ation.
Does the so&t$are ollet m' +ersonal in&ormation/ ,f you connect your
computer to the ,nternet, some features of the software may connect to
Microsoft or serice proider computer systems to send or receie
information, including personal information. +ou may not always receie a
separate notice when they connect. ,f you choose to use any of these
features, you agree to send or receie this information when using that
feature. Many of these features can be switched o8 or you can choose not to
use them.
.o$ do $e #se 'o#r in&ormation/ Microsoft uses the information it
collects through the software features to upgrade or &/ the software and
otherwise improe our products and serices. ,n certain circumstances, we
also share it with others. #or e/ample, we share error reports with releant
hardware and software endors so that they can use the information to
improe how their products run with Microsoft products. +ou agree that we
may collect, use, and disclose the information as described in our 4riacy
9tatement at;linkid<=8>=?=.
What does this a"reement a++l' to/ This agreement applies to the
software, the media on which you receied the software, and also any
Microsoft updates, supplements, and serices for the software, unless other
terms come with them. ,t also applies to Windows apps that are included with
Windows, which are separate from the software features.
Are there thin"s I1m not allo$ed to do $ith the so&t$are/ +es.
7ecause the software is licensed, not sold, Microsoft reseres all rights (such
as rights under intellectual property laws" not e/pressly granted in this
agreement. ,n particular, this license does not gie you any right to, and you
may not@ use or irtuali%e features of the software separately( publish, copy
(other than the permitted backup copy", rent, lease, or lend the software(
transfer the software (e/cept as permitted by this agreement"( attempt to
circument technical protection measures in the software, reerse engineer,
decompile, or disassemble the software, e/cept if the laws where you lie
permit this een when our agreement does not. ,n that case, you may do only
what your law allows. When using ,nternetAbased features or Microsoft #amily
9afety, you may not use those features in any way that could interfere with
anyone else$s use of them, or to try to gain access to any serice, data,
account, or network, in an unauthori%ed manner.
1. Liense Ri"hts and M#lti-(ser Senarios
a. Computer. ,n this agreement, 5computer6 means a hardware system
(whether physical or irtual" with an internal storage deice capable
of running the software. ) hardware partition or blade is considered
to be a computer. The software is licensed to run on only one
processor on the licensed computer.
b. Multiple ersions. The software includes multiple ersions (such as
B=Abit and ?CAbit ersions", and you may install only one of those
c. Multiple or pooled connections. Dardware or software you use to
multiple/ or pool connections, or reduce the number of deices or
users that access or use the software, does not reduce the number of
licenses you need. +ou may only use such hardware or software if you
hae a license for each copy of the software you are using.
d. 0eice connections. +ou may allow up to => other deices to access
the software installed on the licensed computer for the purpose of
using &le serices, print serices, ,nternet information serices, and
,nternet connection sharing and telephony serices on the licensed
computer. +ou may allow any number of deices to access the
software on the licensed computer to synchroni%e data between
deices. This section does not mean, howeer, that you hae the
right to install the software, or use the primary function of the
software (other than the features listed in this section", on any of
these other deices.
e. .se in a irtuali%ed enironment. ,f you use irtuali%ation software to
create one or more irtual computers on a single computer hardware
system, each irtual computer, and the physical computer, is
considered a separate computer for purposes of this agreement. This
license allows you to install only one copy of the software for use on
one computer, whether that computer is physical or irtual. ,f you
want to use the software on more than one irtual computer, you
must obtain separate copies of the software and a separate license
for each copy. Content protected by digital rights management
technology or other fullAolume disk drie encryption technology may
be less secure in a irtuali%ed enironment.
f. Eemote access. The software contains Eemote 0esktop and Eemote
)ssistance technologies.
F Eemote 0esktop. Eemote 0esktop or similar technologies is
licensed for outbound use from this computer. +ou may access
certain editions of Windows software running on a separately
licensed host computer from this computer by using Eemote
F Eemote )ssistance. +ou may use Eemote )ssistance or similar
technologies to share an actie session without obtaining any
additional licenses for the software. Eemote )ssistance allows one
user to directly connect to another user$s computer, usually to
correct problems.
2. ,indin" Ar!itration and Class Ation Wai%er
a. )pplication. ,f you lie in the .nited 9tates, this 9ection = applies to
4RO4ERT6 RIG.TS. 0ispute means any dispute, action, or other
controersy between you and Microsoft concerning the software
(including its price" or this agreement, whether in contract, warranty,
tort, statute, regulation, ordinance, or any other legal or e'uitable
basis. 50ispute6 will be gien the broadest possible meaning
allowable under law.
b. Gotice of 0ispute. ,n the eent of a dispute, you or Microsoft must
gie the other a Gotice of 0ispute, which is a written statement of the
name, address, and contact information of the party giing it, the
facts giing rise to the dispute, and the relief re'uested. +ou must
send any Gotice of 0ispute by ..9. Mail to Miroso&t Cor+oration)
ATTN7 LCA AR,ITRATION) One Miroso&t Wa') Redmond) WA
889:2-;<88. A &orm is a%aila!le at "o.miroso&$lin0=/
lin0id>2?:?88. Microsoft will send any Gotice of 0ispute to you by
..9. Mail to your address if we hae it, or otherwise to your eAmail
address. +ou and Microsoft will attempt to resole any dispute
through informal negotiation within ?> days from the date the Gotice
of 0ispute is sent. )fter ?> days, you or Microsoft may commence
c. 9mall claims court. +ou may also litigate any dispute in small claims
court in your county of residence or Hing County, Washington, if the
dispute meets all re'uirements to be heard in the small claims court.
+ou may litigate in small claims court whether or not you negotiated
informally &rst.
d. 7inding arbitration. I& 'o# and Miroso&t do not resol%e an'
dis+#te !' in&ormal ne"otiation or in small laims o#rt) an'
other e*ort to resol%e the dis+#te $ill !e ond#ted
e@l#si%el' !' !indin" ar!itration "o%erned !' the Federal
Ar!itration At ABFAACD. 6o# are "i%in" #+ the ri"ht to liti"ate
Aor +artii+ate in as a +art' or lass mem!erD all dis+#tes in
o#rt !e&ore a E#d"e or E#r'. ,nstead, all disputes will be resoled
before a neutral arbitrator, whose decision will be &nal e/cept for a
limited right of appeal under the #)). )ny court with Iurisdiction oer
the parties may enforce the arbitrator$s award.
e. Class action waier. An' +roeedin"s to resol%e or liti"ate an'
dis+#te in an' &or#m $ill !e ond#ted solel' on an indi%id#al
!asis. Neither 'o# nor Miroso&t $ill see0 to ha%e an' dis+#te
heard as a lass ation) +ri%ate attorne' "eneral ation) or in
an' other +roeedin" in $hih either +art' ats or +ro+oses
to at in a re+resentati%e a+ait'. No ar!itration or
+roeedin" $ill !e om!ined $ith another $itho#t the +rior
$ritten onsent o& all +arties to all a*eted ar!itrations or
f. )rbitration procedure, costs, fees, and incenties. )ny arbitration will
be conducted by the )merican )rbitration )ssociation (the 5)))6"
under its Commercial )rbitration Eules. ,f you are an indiidual and
use the software for personal or household use, or if the alue of the
dispute is JKL,>>> .90 or less whether or not you are an indiidual
or how you use the software, its 9upplementary 4rocedures for
ConsumerAEelated 0isputes will also apply. #or more information, see or call 1A8>>AKK8AK8KM. ,n a dispute inoling JKL,>>> .90 or
less, Microsoft will promptly reimburse your &ling fees and pay the
)))$s and arbitrator$s fees. +ou and Microsoft agree to the terms
goerning procedures, fees, and incenties at;linkid<=818KC. To commence arbitration,
submit the form aailable at;linkid<=CLCMK
to the ))). +ou agree to commence arbitration only in your county of
residence or in Hing County, Washington. Microsoft agrees to
commence arbitration only in your county of residence.
g. Claims or disputes must be &led within one year. To the e/tent
permitted by law, any claim or dispute to which 9ection = applies
must be &led within one year in small claims court (9ection =.c" or in
arbitration (9ection =.d". The oneAyear period begins when the claim
or dispute &rst could be &led. ,f such a claim or dispute is not &led
within one year, it is permanently barred.
h. 9eerability. ,f the class action waier in 9ection =.e is found to be
illegal or unenforceable as to all or some parts of a dispute, then
9ection = (arbitration" will not apply to those parts. ,nstead, those
parts will be seered and proceed in a court of law, with the
remaining parts proceeding in arbitration. ,f any other proision of
9ection = is found to be illegal or unenforceable, that proision will be
seered with the remainder of 9ection = remaining in full force and
<. Choie o& La$
The laws of the state or country where you lie goern all claims and disputes
concerning the software (including its price" or this agreement, including
breach of contract claims and claims under state consumer protection laws,
unfair competition laws, implied warranty laws, for unIust enrichment, and in
tort, e/cept that the #)) goerns all proisions relating to arbitration. ,f you
ac'uired the software in any other country, the laws of that country apply.
This agreement describes certain legal rights. +ou may hae other rights,
including consumer rights, under the laws of your state or country. +ou may
also hae rights with respect to the party from whom you ac'uired the
software. This agreement does not change those other rights if the laws of
your state or country do not permit it to do so.
?. Ati%ation
a. More on how actiation works. The software will notify you whether
the installed copy of the software is properly licensed. 0uring
actiation, the software will send information about the software and
your computer to Microsoft. This information includes the ersion,
language, and product key of the software, the ,nternet protocol
address of the computer, and information deried from the hardware
con&guration of the computer. #or more information about actiation,
see;linkid<=8>=?=. ,f the licensed computer
is connected to the ,nternet, the software will automatically connect
to Microsoft for actiation. +ou can also actiate the software
manually by ,nternet or telephone. ,n either case, ,nternet and
telephone serice charges may apply.
b. EeAactiation. 9ome changes to your computer components or the
software may re'uire reAactiation of the software.
c. )ctiation failure. 0uring online actiation, if the licensing or
actiation functions of the software are found to be counterfeit,
improperly licensed, or include unauthori%ed changes, actiation will
fail and the software will attempt to repair itself by replacing any
tampered Microsoft software with genuine Microsoft software. The
software will notify you if the installed copy of the software is
improperly licensed or includes unauthori%ed changes. ,n addition,
you may receie reminders to obtain a properly licensed copy of the
software. +ou may not be able to obtain certain updates or upgrades
from Microsoft if your copy of the software is found to be improperly
:. Internet-,ased Feat#resF 4ri%a'
9ome software features use ,nternet protocols, which send to Microsoft (or its
suppliers or serice proiders" computer information, such as your ,nternet
protocol address, the type of operating system, browser, and name and
ersion of the software you are using, and the language code of the computer
where you installed the software. Microsoft uses this information to make the
,nternetAbased features aailable to you, in accordance with the Windows 8.1
4riacy 9tatement at;linkid<=8>=?= and information
that may be presented to you in the Windows user interface. 9ome ,nternetA
based features may be deliered and updated at a later dateNif, for e/ample,
you ac'uire an application that relies on one of those serices, or to help
make the software safer or more reliable.
a. Windows .pdate. ,f you use the Windows .pdate serice in the
software, updates or downloads to the Windows .pdate serice will
be re'uired for proper functioning of the serice, from time to time,
and will be downloaded and installed without further notice to you.
b. Windows digital rights management technology. 9ome content
owners use Windows digital rights management technology (0EM" to
protect their copyrights and other intellectual property, including by
disabling the software$s ability to play protected content if Windows
0EM fails. +ou agree that Microsoft may include a reocation list with
the licenses.
c. Windows Media 4layer. When you use Windows Media 4layer, it
checks with Microsoft for compatible online music serices in your
region and new ersions of the player. +ou may only use Windows
Media 4layer as described at;
d. Windows 0efender. ,f turned on, Windows 0efender will search your
computer for many types of malicious software (5malware6",
including iruses, worms, bots, rootkits, 5spyware6, 5adware,6 and
other potentially unwanted software. ,f you choose the recommended
security settings when you &rst start using the software, such
malware and other potentially unwanted software rated 5high6 or
5seere6 will automatically be remoed. This remoal may result in
other software on your computer ceasing to work or your breaching a
license to use that software. ,t is possible that software that is not
unwanted may be remoed or disabled. ,f you use Windows 0efender
and Windows .pdate, Windows 0efender is regularly updated
through Windows .pdate.
e. Malicious software remoal. The software may periodically scan for
and remoe malware from your computer, using the malicious
software remoal tool most recently downloaded to your computer.
)fter the scan completes and at regular interals, a report will be
sent to Microsoft with speci&c information about malware detected,
errors, and other information about your computer. This information
is used to help protect your computer from malicious software, as
well as to improe the software and other Microsoft products. +ou
may disable the software$s reporting functionality by following the
instructions found at;linkid<=C1K=L.
f. 9mart9creen #ilter. ,f enabled, the 9mart9creen #ilter will check the
addresses of webpages and downloads you attempt to iew against a
fre'uently updated list of webpages and downloads that hae been
reported to Microsoft as unsafe or suspicious. 9mart9creen will also
check downloaded programs that you attempt to run against a list of
commonly downloaded or run programs to help you make more
informed trust decisions. More information can be found by isiting
the ,nternet 2/plorer 4riacy 9tatement at;
linkid<=8>1==. 7y enabling 9mart9creen in either Windows or
,nternet 2/plorer, you consent to this feature, and you agree to use
the 9mart9creen #ilter only in conIunction with Windows or ,nternet
2/plorer. +ou may not, either manually or by enabling or authori%ing
any software or serice, copy, display, distribute, collect, or store any
data proided by the 9mart9creen #ilter.
g. ,4? Getwork )ddress Translation (G)T" Traersal serice (Teredo".
2ach time you start your licensed computer, Teredo will attempt to
locate a public ,nternet 4rotocol ersion ? (,4?" serice on the
,nternet. This occurs automatically when your licensed computer is
connected to a public or priate network, but does not occur on
managed networks such as enterprise domains. ,f you use a program
that re'uires Teredo to use ,4? connectiity, or if you con&gure your
&rewall to always enable ,4? connectiity, then Teredo will
periodically contact the Microsoft Teredo serice oer the ,nternet.
The only information sent to Microsoft is standard computer
information and the name of the serice re'uested (for e/ample
teredo.ip?". The information sent from your computer
by Teredo is used to determine if your computer is connected to the
,nternet and if it can locate a public ,4? serice. Once the serice is
located, information is sent to maintain a connection with the ,4?
h. 4lug and 4lay and 4lug and 4lay 2/tensions. +our computer may not
hae the driers needed to communicate with hardware that you
connect to your computer. ,f so, the update feature of the software
can obtain and install the correct drier on your computer. )n
administrator can disable this update feature.
i. 0igital certi&cates. The software uses digital certi&cates to con&rm
the identity of ,nternet users sending P.L>M standard encrypted
information, to digitally sign &les and macros, and to erify the
integrity and origin of &le contents. The software may retriee and
update certi&cates, certi&cate reocation lists, and the list of trusted
certi&cation authorities, oer the ,nternet.
I. Getwork awareness. This feature determines whether a system is
connected to a network by either passie monitoring of network
tra!c or actie 0G9 or DTT4 'ueries. The 'uery transfers only
standard TC4:,4 or 0G9 information for routing purposes. +ou can
switch o8 the actie 'uery feature through a registry setting.
k. )ccelerators. When you click on or moe your mouse oer an
)ccelerator in ,nternet 2/plorer, any of the following may be sent to
the applicable serice proider (which may not be Microsoft"@ the title
and full web address or .E* of the current webpage, standard
computer information, and any content you hae selected. #or more
information, see;linkid<=8>1==.
l. 9earch proider update. The software will download an update to the
data on your computer about search proiders. This update upgrades
your proiders with the latest features, such as new icons or search
suggestions. This is a oneAtime update, but the software will try to
perform the update seeral times if it does not successfully download
the update. #or more information, see;
m. Cookies. ,f you choose to use online features in the software, such as
online Delp and 9upport, cookies may be set. To learn how to block,
control, and delete cookies, please read the cookies section of the
4riacy 9tatement at;linkid<KC1K>.
n. Windows 9tore. ,n addition to the terms of this agreement for
,nternetAbased features, you may only use the Windows 9tore under
the terms aailable at;linkid<=C??MC. Those
terms also contain information about Windows Goti&cation 9erice.
Windows apps or any preinstalled apps in your 9tart may use
Windows Goti&cation 9erice. +ou agree that we may send you
noti&cations as described in the Windows 8.1 4riacy 9tatement and
Windows 9tore terms of serice.
;. Windo$s A++s
Windows apps (such as Mail, Calendar, and 4eople" are apps that are
deeloped by Microsoft, included with Windows, and licensed to you under
this agreement. +ou can access each Windows app from its corresponding tile
in 9tart. 9ome of the Windows apps proide an access point to online
serices, and the use of those serices is sometimes goerned by separate
terms and priacy policies. +ou can iew these terms and policies by looking
at the app$s settings. .nless other terms are displayed to you or presented in
the app$s settings, you agree the serices that you access from the Windows
apps are goerned by the Microsoft 9erices )greement at;linkid<=C?BB8, or for Windows apps that access
Pbo/ serices, the /bo/.com:legal:lietou. We continuously work to improe
the serices and we may change the serices at any time. The serices may
not be aailable in certain countries. +ou may choose to uninstall any
Windows app at any time, and you may also choose to reinstall any Windows
app by downloading it from the Windows 9tore. 9ome Windows apps include
adertising. +ou may choose to opt out of personali%ed adertising by isiting
G. 4roo& o& Liense
,f you ac'uired the software on a disc or other physical media, your proof of
license is the genuine Microsoft certi&cate of authenticity label with the
accompanying genuine product key, and your proof of purchase. ,f you
ac'uired and downloaded the software online, your proof of license is the
genuine Microsoft product key for the software that you receied with your
purchase, and your proof of purchase from an authori%ed electronic supplier
of genuine Microsoft software. ,f you ac'uired and downloaded the software
ia the Windows 9tore, your proof of purchase is the proof of purchase for the
Windows 8 software that you updated from. 4roof of purchase may be subIect
to eri&cation by your merchant$s records.
8. (+dates and (+"rades
+ou may only obtain updates or upgrades for the software from Microsoft or
authori%ed sources. Certain upgrades, support, and other serices may be
o8ered only to users of genuine Microsoft software. #or more information
about 3enuine Windows, see;linkid<1>C?1=. To
identify genuine Microsoft software, see
8. Limited Ri"hts 5ersions
9ome ersions of the software, like Got for Eesale and )cademic 2dition
software, are distributed for limited purposes. +ou may not sell software
marked as 5G#E6 or 5Got for Eesale6, and you must be a Quali&ed
2ducational .ser to use software marked as 5)cademic 2dition6 or 5)2.6 ,f you
want to &nd out more about academic software, or you want to &nd out if you
are a Quali&ed 2ducational .ser, isit or contact the
Microsoft a!liate sering your country for more information.
19. Fonts) Ions) Ima"es) and So#nds
a. #ont components. While the software is running, you may use its
fonts to display and print content. +ou may temporarily download the
fonts to a printer or other output deice to print content, and you
may embed fonts in content only as permitted by the embedding
restrictions in the fonts.
b. ,cons, images, and sounds. While the software is running, you may
access and use its icons, images, sounds, and media only from the
licensed computer. +ou may not share the sample images, sounds,
and media proided with the software or use them for any other
11. .NET Frame$or0
The software includes one or more components of the .G2T #ramework, which
you may use only as described at;linkid<??C>? if
you use the .G2T #ramework components to conduct internal benchmark
12. ..2;?=A5C and M4EG-? 5is#al Standards and 5C-1 5ideo
TD,9 4EO0.CT ,9 *,C2G920 .G02E TD2 )1C, TD2 1CA1, )G0 TD2 M423AC
4)ET = 1,9.)* 4)T2GT 4OET#O*,O *,C2G929 #OE TD2 42E9OG)* )G0 GOGA
COMM2EC,)* .92 O# ) COG9.M2E TO (i" 2GCO02 1,02O ,G COM4*,)GC2
W,TD TD2 )7O12 9T)G0)E09 (51,02O 9T)G0)E096" )G0:OE (ii" 02CO02
)1C, 1CA1, )G0 M423AC 4)ET = 1,02O TD)T W)9 2GCO020 7+ ) COG9.M2E
2G3)320 ,G ) 42E9OG)* )G0 GOGACOMM2EC,)* )CT,1,T+ )G0:OE W)9
O7T),G20 #EOM ) 1,02O 4EO1,02E *,C2G920 TO 4EO1,02 9.CD 1,02O. GO
*,C2G92 ,9 3E)GT20 OE 9D)** 72 ,M4*,20 #OE )G+ OTD2E .92.
)00,T,OG)* ,G#OEM)T,OG M)+ 72 O7T),G20 #EOM M423 *), *.*.C 922
1<. Ado!e Flash 4la'er
The software may include a ersion of )dobe #lash 4layer. +ou agree that
your use of the )dobe #lash 4layer is goerned by the license terms for
)dobe 9ystems ,ncorporated at;linkid<=C8LB=.
)dobe and #lash are either registered trademarks or trademarks of )dobe
9ystems ,ncorporated in the .nited 9tates and:or other countries.
1?. Third-4art' 4ro"rams
This software contains certain thirdAparty programs. +ou agree that your use
of them is goerned by the license terms proided with those programs.
1:. Geo"ra+hi and E@+ort Restritions
,f there is a geographic region indicated on your software packaging, then
you may actiate the software only in that region. +ou must also comply with
all domestic and international e/port laws and regulations that apply to the
software, which include restrictions on destinations, end users, and end use.
#or further information on geographic and e/port restrictions, isit;linkid<1C1BMK and
1;. S#++ort and Re&#nd 4roed#res
Microsoft proides limited support serices for properly licensed software as
described at
,f you purchased the software from a retailer and are seeking a refund, and
you cannot obtain one where you ac'uired the software, contact Microsoft for
information about Microsoft$s refund policies. 9ee,
or in Gorth )merica, call (8>>" M,CEO9O#T or see
1G. Entire A"reement
This agreement (together with terms accompanying any software
supplements, updates, and serices that are proided by Microsoft and that
you use", and the terms contained in web links listed in this agreement, are
the entire agreement for the software and any such supplements, updates,
and serices (unless Microsoft proides other terms with such supplements,
updates, or serices". +ou can reiew this agreement after your software is
running by going to or
by following the instructions in the )ction CenterNWindows )ctiation within
the software. +ou can also reiew the terms at any of the links in this
agreement after your software is running by typing the .E*s into your
browser address bar, and you agree to do so. +ou agree that for each serice
or included app that is goerned by this agreement, and also speci&c terms
linked in this agreement, you will read the terms for that serice before using
the serice. +ou understand that by using the serice, you ratify this
agreement and the linked terms. There are also informational links in this
agreement. The links containing terms that bind you and us are@
F;linkid<=8>=?= (Windows 8.1 4riacy
F;linkid<=818KC ()rbitration 4rocedure"
F;linkid<1>C?>L (Windows Media 4layer"
F;linkid<=C??MC (Windows 9tore Terms of
F;linkid<=C?BB8 (Microsoft 9erices
F /bo/.com:legal:lietou (Pbo/ *,12 Terms of .se"
F;linkid<??C>? (.G2T #ramework Terms"
F;linkid<=C8LB= ()dobe #lash 4layer *icense
Is there a LIMITED WARRANT6 &or the so&t$are/ 6es. Microsoft
warrants that properly licensed software will perform substantially as
described in any Microsoft materials that accompany the software. This
limited warranty does not coer problems that you cause, or that arise when
you fail to follow instructions, or that are caused by eents beyond Microsoft$s
reasonable control. The limited warranty starts when the &rst user of your
copy of the software ac'uires that copy, and lasts for one year. )ny
supplements, updates, or replacement software that you may receie from
Microsoft during that year are also coered, but only for the remainder of that
oneAyear period or for B> days, whicheer is longer. Transferring the software
will not e/tend the term of the limited warranty. Microsoft gies no other
e/press warranties, guarantees, or conditions. Miroso&t e@l#des all
im+lied $arranties) inl#din" those o& merhanta!ilit') Htness &or a
+arti#lar +#r+ose) and non-in&rin"ement. I& 'o#r loal la$ does not
allo$ the e@l#sion o& im+lied $arranties) then an' im+lied
$arranties) "#arantees) or onditions last onl' d#rin" the term o&
the limited $arrant' and are limited as m#h as 'o#r loal la$
allo$s. I& 'o#r loal la$ reI#ires a lon"er limited $arrant' term)
des+ite this a"reement) then that lon"er term $ill a++l') !#t 'o# an
reo%er onl' the remedies that are desri!ed in this a"reement. )
section near the end of this agreement e/plains how you can make a claim
under the limited warranty.
What i& Miroso&t !reahes its $arrant'/ ,f Microsoft breaches its limited
warranty, your only remedy is the repair or replacement of the software. We
also hae the option to refund to you the price you paid for the software (if
any" instead of repairing or replacing it. 4rior to refund, 'o# m#st #ninstall
the so&t$are and ret#rn it to Miroso&t) $ith +roo& o& +#rhase.
What i& Miroso&t !reahes an' +art o& this a"reement/ ,f you hae
any basis for recoering damages from Microsoft, you can recoer only direct
damages up to the amount that you paid for the software (or up to JL> .90 if
you ac'uired the software for no charge". 6o# ma' not reo%er an' other
dama"es) inl#din" onseI#ential) lost +roHts) s+eial) indiret) or
inidental dama"es. The damage e/clusions and limitations in this
agreement apply een if repair, replacement or a refund for the software
does not fully compensate you for any losses or if Microsoft knew or should
hae known about the possibility of the damages. 9ome states and countries
do not allow the e/clusion or limitation of incidental, conse'uential, or other
damages, so those limitations or e/clusions may not apply to you. I& 'o#r
loal la$ allo$s 'o# to reo%er other dama"es &rom Miroso&t e%en
tho#"h this a"reement does not) 'o# annot reo%er more than 'o#
+aid &or the so&t$are Aor #+ to J:9 (SD i& 'o# aI#ired the so&t$are
&or no har"e.D
+ou need proof of purchase for serice under the limited warranty.
1. .nited 9tates and Canada. #or limited warranty serice or information
about how to obtain a refund for software ac'uired in the .nited 9tates and
Canada, contact Microsoft ia telephone at (8>>" M,CEO9O#T( ia mail at
Microsoft Customer 9erice and 9upport, One Microsoft Way, Eedmond, W)
M8>L=A?BMM( or isit
=. 2urope, Middle 2ast, and )frica. ,f you ac'uired the software in 2urope,
the Middle 2ast, or )frica, Microsoft ,reland Operations *imited makes the
limited warranty. To make a claim under the limited warranty, you must
contact either Microsoft ,reland Operations *imited, Customer Care Centre,
)trium 7uilding 7lock 7, Carmanhall Eoad, 9andyford ,ndustrial 2state, 0ublin
18, ,reland, or the Microsoft a!liate sering your country (see".
B. )ustralia. ,f you ac'uired the software in )ustralia, contact Microsoft to
make a claim at 1B => L8( or Microsoft 4ty *td, 1 2pping Eoad, Gorth Eyde
G9W =11B )ustralia.
C. Other countries. ,f you ac'uired the software in another country, contact
the Microsoft a!liate sering your country (see".