Adaptive Provisioning of Human Expertise in Service-oriented Systems

ABSTRACT
Web-based collaborations have become essential in todays business environments. Due
to the availability of various SOA frameworks, Web services emerged as the de facto technology
to realie fle!ible com"ositions of services. While most e!isting work focuses on the discovery
and com"osition of software based services, we highlight conce"ts for a "eo"le-centric Web.
#nowledge-intensive environments clearly demand for "rovisioning of human e!"ertise along
with sharing of com"uting resources or business data through software-based services. $o
address these challenges, we introduce an ada"tive a""roach allowing humans to "rovide their
e!"ertise through services using SOA standards, such as WSD% and SOA&. $he seamless
integration of humans in the SOA loo" triggers numerous social im"lications, such as evolving
e!"ertise and drifting interests of human service "roviders. 'ere we "ro"ose a framework that is
based on interaction monitoring techni(ues enabling ada"tations in SOA-based socio-technical
systems.
Contact: 040-40274843, 9533694296
Email id: academiclive"ro)ects*gmail.com, www.logicsystems.org.in
Adaptive Provisioning of Human Expertise in Service-oriented Systems
ARCHITECTRE:
Contact: 040-40274843, 9533694296
Email id: academiclive"ro)ects*gmail.com, www.logicsystems.org.in
Adaptive Provisioning of Human Expertise in Service-oriented Systems
E!ISTI"# S$STE%:
While most e!isting work focuses on the discovery and com"osition of software based
services, we highlight conce"ts for a "eo"le-centric Web. #nowledge-intensive environments
clearly demand for "rovisioning of human e!"ertise along with sharing of com"uting resources
or business data through software-based services.
&i'ad(anta)*':
$o address these challenges, we introduce an ada"tive a""roach allowing humans to
"rovide their e!"ertise through services using SOA standards, such as SOA&.
+R,+,SE& S$STE%:
$he seamless integration of humans in the SOA loo" triggers numerous social
im"lications, such as evolving e!"ertise and drifting interests of human service "roviders. 'ere
we "ro"ose a framework that is based on interaction monitoring techni(ues enabling ada"tations
in SOA-based socio-technical systems.
Ad(anta)*':
$hese systems are characteried by both technical and human+social as"ects that are
tightly bound and interconnected.
$he technical as"ects are very similar to traditional SOAs, including facilities to de"loy,
register and discover services, as well as to su""ort fle!ible interactions.
%,&-E &ESSCRI+TI,":
Contact: 040-40274843, 9533694296
Email id: academiclive"ro)ects*gmail.com, www.logicsystems.org.in
Adaptive Provisioning of Human Expertise in Service-oriented Systems
Colla.o/ation +a/tn*/':
$he demand for models to su""ort larger-scale fle!ible collaborations has led to an
increasing research interest in ada"tation techni(ues to enable and o"timie interactions between
collaboration "artners. ,or e!am"le, changing interests and e!"ertise of "eo"le, evolving
interaction "atterns due to dynamically changing roles of collaboration "artners, or evolving
community structures. $hey "rovide the means to s"ecify well-defined interfaces and let
customers and collaboration "artners use an organiations resources through dedicated
o"erations.
S*/(ic* In'tanc*':
$he conce"t of "ersonalied "rovisioning is enabled by creating dedicated service
instances for each single customer of service "roviders. A standard service is instantiated and
gradually customied according to a clients re(uirements and a "roviders behavior. Web
services can hel" to solve the intero"erability "roblem by giving different a""lications a way to
link their data. With Web services you can e!change data between different a""lications and
different "latforms.
Int*/action %od*l -
.ser are not statically bound to clients but are discovered at run-time. $hus, interactions
are ad-hoc and dynamically "erformed with often not "reviously known "artners. /n SOA,
interactions are ty"ically modeled as SOA& messages. 0oreover, the document translation
service might be successfully used for research "a"ers in com"uter science, while it is not
fre(uently used to translate business documents.
Ada0tation St/at*)i*':
Contact: 040-40274843, 9533694296
Email id: academiclive"ro)ects*gmail.com, www.logicsystems.org.in
Adaptive Provisioning of Human Expertise in Service-oriented Systems
1lient-driven interventions are the means to "rotect customers from unreliable services.
,or e!am"le, services that miss deadlines or do not res"ond at all for a longer time are re"laced
by other more reliable services in future discovery o"erations.
&rovider-driven interventions are desired and initiated by the service owners to shield
themselves from malicious clients. ,or instance, re(uests of clients "erforming a denial of
service attack by sending multi"le re(uests in relatively short intervals are blocked 2instead of
"rocessed3 by the service.
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Contact: 040-40274843, 9533694296
Email id: academiclive"ro)ects*gmail.com, www.logicsystems.org.in