MFG OM Advisor Webcast 2013 0618

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Copyright 2013, Oracle and/or its affiliates. All rights reserved. 2
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Oracle Advisor Webcast
OM Invoice Overview

Christine Schmehl
Agenda
What is Invoicing in OM
AR interface tables that OM populates
Order Management Invoicing Setup
Receivables Grouping Rules
Profile Options / System Parameters
Types of Invoice Processing
Various Flow Status Codes
Customer Acceptance and Invoicing
What data/values is interfaced to AR
Viewing Invoice Information
Troubleshooting Issues
What is Invoicing in Order Management?
An Invoice is a document issued by a seller to a buyer for products or
services the seller has provided the buyer, indicating the:
Products
Quantities
Prices

Invoice processing in Order Management is the process by which data
from Orders and Returns is interfaced to Oracle Receivables
for:
Creation of invoices
Creation of Credit Memos

Discounts
Charges
Taxes

to:
Recognize revenue
Manage sales credits

Order Management AR Interface Tables Accounts Receivables
SO Lines
Discounts
Charges
RA_INTERFACE_LINES_ALL RA_CUSTOMER_TRX_ALL
RA_CUSTOMER_TRX_LINES_ALL
Sales Credits RA_INTERFACE_SALESCREDITS_ALL RA_CUST_TRX_LINE_SALESREPS_ALL
Auto Invoice Errors RA_INTERFACE_ERRORS_ALL
AR Interface Tables
<Insert Picture Here>
Order Management Invoicing Setup
For an order line to be interfaced to Receivables, the following item attributes must be enabled:
Invoiceable Item
Invoice Enabled
Oracle Inventory > Items > Master Items > Invoicing Tab
Define Accounting Rules and Invoicing Rules.

Receivables > Setup > Transactions > Accounting Rules
Receivables Manager
Setup > Transactions > AutoInvoice > Grouping Rules

Grouping Rules decide which interface table lines are in same invoice.
Grouping Rules specify attributes that must be identical for lines to be in the same invoice
transaction.
There are two kinds of Grouping Rule Attributes:
Mandatory Grouping Rule Attributes
Optional Grouping Rule Attributes

AutoInvoice uses the following hierarchy to default Grouping Rules, stopping when the first
Grouping Rule is found:
1. Receivables >Transaction Sources >AutoInvoice Options tab>Goruping Rule
2. Receivables > Customer >Customer site level
3. Receivables > Customer >Customer level
4. Receivables >Setup >System >System Options >Trans and Customers tab

Ship to information is now stored at the line level in R12.

This means that a single invoice can have different ship to information for each line.

The fields that were mandatory grouping fields in Release 11i which are now
optional in Release 12 include:

L.ORIG_SYSTEM_SHIP_CUSTOMER_ID
L.ORIG_SYSTEM_SHIP_ADDRESS_ID
L.ORIG_SYSTEM_SHIP_CONTACT_ID

Receivables Grouping Rules (AR setup)

Scripts to identify grouping attributes:

-- for MANDATORY

select column_type, from_column_name
from ra_group_by_columns
where column_type ='M';

-- for OPTIONAL

select column_type, from_column_name
from ra_group_by_columns
where column_type <>'M;

Refer to Note 1084554.1 for additional information on grouping rules.
Define Receivables Transaction Types.

Oracle Receivables > Setup > Transactions >
Transaction Types

Define Receivables Invoice Sources, also called Transaction Sources or Batch Sources.
Oracle Receivables > Setup > Transactions >
Sources
Following show the sub-tab for the Transaction Sources form:

Receivables > Transaction Sources >
AutoInvoice
OM > Setup >Transaction Type > Define >
Finance Tab
Define Order Management Transaction Types and update information within the Finance tab. Invoice
specific fields are:
Invoicing Rule
Accounting Rule
Invoice Source
Non Delivery Invoice Source
Credit Method for Invoices With Rules
Receivables Transaction Type
Profile Options
Profile Option Name Usage
OM: Invoice Numbering Method Determines whether to use automatic invoice number or to
use Delivery Name Numbering
OM: Set Receivables Transaction Date
as Current Date for Non-Shippable
Lines

By Setting this profile Receivables Ship Date Actual and
Transaction Date will be populated as current date for non
shippable lines.
TAX: Inventory Item for Freight Invoice Interface activity interfaces this item for freight
charges treated as revenue lines.
TAX: Invoice Freight as Revenue Determines if freight charges are treated as revenue lines
and Invoice Interface activity interfaces VAT tax information
and sales credits for them as well
System Parameters
Credit Memo
Transaction Type
This value is transferred to Receivables if no value is defined for the credit
memo.
Credit Salesperson For
Freight On Sales
Determines whether to credit the Salesperson on the invoicing line or order
header for freight charges when the freight charges are treated as revenue.
GSA Discount Violation
Action
This parameter determines how you want the user notified when you define a
discount that results in an item price less than the price on a GSA discount for
the same price list.
Select from:
Error: Provide error message
Warning: Provide a warning message
Inventory Item For
Freight
Used only when the freight item is passed as revenue line. If you set the value
to Inventory Item then the Invoicing module passes this item for freight
charges, which will be treated as revenue lines.
System Parameters
Invoice Freight As
Revenue
If the Receivables profile option TAX: Allow Tax Code Override is set to YES,
and this parameter value is also set to YES, then freight charges are treated as
revenue lines, and the Invoicing module will pass VAT tax and associated sales
credits for processing.
Invoice Source This parameter value is transferred to Receivables if the Invoice Source value is
null for your transaction type at Order Line and null at the Order Header level.
Invoice Transaction
Type
Transferred to Receivables if no value is defined for the Receivables transaction
type associated with the Outbound OM order line transaction type and OM
order Header transaction type.
Non-Delivery Invoice
Source
This system parameter value is transferred to Receivables if the OM: Invoice
Numbering Method profile option is set to Delivery and the line is non-shippable
System Parameters
Over Shipment Invoice
Basis

Determines whether to invoice the ordered quantity or the shipped quantity for an over
shipment. This parameter can be overridden for specific customers or sites by setting a value
in the Customer window.

If the value of the parameter is Invoice Shipped Quantity, and if original Sales Order is not
invoiced, then the ordered quantity for RMA is the ordered quantity of the original Sales
Order.

If the original sales order has been invoiced, then the ordered quantity for RMA is the
shipped quantity of the original sales order.

If the value of the parameter is set to Invoice Ordered Quantity, the ordered quantity for RMA
is the ordered quantity of the original Sales Order.
Show Discount Details On
Invoice

This parameter determines whether the discount details are passed to Oracle Receivables
for printing on an invoice.
Types of Invoice Processing
Oracle Order Management supports invoice processing at 2 levels:

Order Header level Invoicing
The Order Level Invoice Interface workflow activity is part of the Order
Header workflow process. It will interface data from the entire order or
return to Oracle Receivables at one time.

Order Line level Invoicing
The Order Line level Invoice Interface workflow activity is part of the Order
Line workflow process. It will interface data from each line or set of lines
as to Oracle Receivables as they become eligible for interface.
Oracle Order Management Invoice Processing
Workflow - Header level Invoice Interface
OM Order Header (OEOH): Order Flow - Generic with Header Level Invoicing

OM Order Header (OEOH): Header level Invoice Interface- Order

Workflow - Line level Invoice Interface
OM Order Line (OEOL): Line Flow Generic

OM Order Line (OEOL): Invoice Interface Line

Delivery Based Invoice Interface

All lines in a Delivery are shipped together, so customers
would like one Invoice per Delivery
Profile OM: Invoice Numbering Method
Its values are Automatic and Delivery Based
When a SO Line comes for invoice interface it verifies if
Delivery based invoicing is on
If Yes, then the line workflow waits at Wait for required for
revenue or delivery status for its other siblings to arrive.
The moment the last line comes at the Invoice Interface
activity, all the lines in the delivery are interfaced

Customer Acceptance
Customer Acceptance feature enables customers to accept goods formally
before actually being invoiced by the supplier.
What is Customer Acceptance?

Types of Customer Acceptance Rules:

Customer Acceptance can be performed at the following milestones:

1. Pre Billing Acceptance
2. Post Billing Acceptance

Pre Billing Acceptance :
- Invoices will only be interfaced to Oracle Receivables after the acceptance is recorded
- Defers both Invoicing & Revenue Recognition
- Can be Implicit or Explicit ( refer details next slide)
- Sales Order Line Workflow is held at "Invoice Interface eligible - Pending Customer
Acceptance"

Post Billing Acceptance :
- Invoices are created but revenue will be recognized after acceptance is recorded
- Defers only the Revenue Recognition
- Can be Implicit or Explicit
- Sales Order Line Workflow is held at "Close Line Eligible Pending Customer Acceptance"

Two Basic Types of Acceptance:

1. Explicit Acceptance :
Requires an actual acceptance from or on behalf of the Customer.
Acceptance is recorded using the Order Information Portal.

2. Implicit Acceptance:
In this case, Acceptance is recorded systemically after a certain period of
time has elapsed since the shipment. This period of time is setup in the
Receivables module at the time of defining the deferral reason.

Implicit Acceptance Request Set is used to record implicit acceptance
This request Set has two concurrent requests :
- Generate Pre-billing Acceptance Program for Pre-billing, Implicit
Acceptance
- Revenue Contingency Analyzer for Post-billing, Implicit Acceptance
Basic Setup for Customer Acceptance:
1. Setting Up Oracle Order Management System Parameter: System parameter Enable Fulfillment
Acceptance must be set to Yes
2. Adding Specific Functions to Order Management User Menu
a. Sales Orders: Fulfillment Acceptance This ensures that the action attribute Fulfillment
Acceptance is available in the Actions LOV.
b. Sales Orders: Update Acceptance Attributes This allows for updating the acceptance
attributes of Acceptance Name and Acceptance Expire days. These are attached to the
sales order menu ONT_ Sales_Order.
3. Defining Deferral reasons:
Define 'Deferral reason' under Receivables Revenue Management set up
Navigation: Revenue Management Super User ->Contingency Search / Definition
4. Create Folder for viewing Customer Acceptance details on Sales Order Line
Enable Folder fields for Customer Acceptance in Sales Order Form as well as Quick
Sales Order Form.
eg: Acceptance Comments , Acceptance Name, Acceptance Date, Acceptance
Expire Days etc
AR Interface tables fields and
values in detail Interface
Important Columns in ra_interface_lines_all
Interface_line_context
Profile option OM: Source Code
Inteface_line_attribute1 header.order_number
Inteface_line_attribute2
Order Type name
Shipped order line =>delivery.name
Freight Charges =>delivery.name
Non-shipped order line =>0 (zero)
Return lines =>0 (zero)
Discount lines =>0 (zero)
Sales Order Lines and Return Lines =number of times the order
or return line has been interfaced for invoice or credit.
Sales Order Lines and Return Lines =line.line_id
Discount lines =pa.line_id
Freight Charges=charge.charge_id
(contd..)
For a shipped order line: Bill of Lading
Customer item number, if one is defined. Otherwise, it inserts 0
(zero).
line.ship_from_org_id
Discount Lines =pa.price_adjustment_id
All other lines =>0 (zero)
Inteface_line_attribute12 13 14
Oe_order_lines_all.shipment_number option_number /
service_number
Line_type
Sales Order / Retrun Lines and Discount Lines =>LIINE
Freight Charges =>FREIGHT If Progile TAX:Invoice Freight as
Revenue is Set to NO; otherwise, LINE
(contd..)
Unit_selling_price
Show Discounts =Y:line.unit_list_price
Show Discounts =N: line.selling_price
Freight Charges - NONE
Discount lines =use pricing API (if show discounts Y)
Amount
Show Discounts =Y: Quantity to Invoice * line.unit_list_price
Show Discounts =N: Quantity to Invoice * line.selline_price
If returns, the amount should be * -1
Freight Charges =>charge.amount
Discount lines =calculated from pa.percent
Cust_trx_type_id
Sales Order Lines
Line Type
Order Type
System Profile Invoice Transaction type
Return Lines
Credit_memo_type_id associated with order being credited else from System
Profile Credit Memo Transaction type
(contd..)
Reference_line_id
Sales order lines and Discount lines customer_trx_line_id associated with
commitment
Return lines line.reference_line_id
Freight charges NONE
Quantity
Sales Order, Return, Discount lines calculate line.fulfilled_quantity,
line.shipped_quantity, line.ordered quantity
Freight Charges NONE
Overshipment Invoice Basis, if value is Ordered Quantity Invoice Ordered
Quantity; Shipped Quantity Invoice for the above calculated quantity
Batch_Source_Name
Get Invoice Source From the hierarchy:
- Line Type
- Order Type
- Profile Option OM: Invoice Source
Invoicing Rule ID
Line_rec.invoicing_rule_id
Accounting Rule ID
Line_rec.accounting_rule_id
Initiating AutoInvoice
Receivables Interfaces > AutoInvoice >
Autoinvoice Master Program
Invoice Interface Completion Results

Complete
Invoice interface Program completed successfully.
Run AutoInvoice to generate invoice/credit memo
Incomplete
Invoice interface is not completed due to missing setup.
Query messages posted by Invoice interface program from Orders,Returns >Processing Messages
>Correct all problems
On hold
Invoice interface is not completed because order/line is on hold.
Not Eligible
Invoice Interface not applicable.
Partial
Used for required for revenue/delivery based invoice numbering (RFR is the concept of preventing
the parent item from invoicing until the Required for Revenue component is shipped.

Invoice/credit memos for order
- Query up the order number.
- Click on Actions > Additional Order Information > Invoices / Credit Memos tab

Invoice/credit memos for order line
- Click on Actions > Additional Line Information > Invoices / Credit Memos tab
To View Invoices from AR:
- Transactions > Transactions. Query by Sales Order number
To correct data in interface tables from AR:
- Control > AutoInvoice > Interface Lines

To correct data in interface tables from AR:
- Control > AutoInvoice > Interface Lines > Errors

Troubleshooting Issues
Additional Troubleshooting Information
Note Number Note Title
1485968.1 Order to Cash Advisor: E-Business Suite (EBS) Order Management
1083756.1 Troubleshooting Order Management Invoice Creation Through AutoInvoice
1075757.1 Troubleshooting AutoInvoice for Oracle Receivables R12
1084554.1 Troubleshooting Grouping Rules In AutoInvoice
1116934.1 How To Setup And Troubleshoot Invoicing Rules and Accounting Rules
1067797.1 Setting Up Transaction Types In Receivables
Summary
Recap main points
Links to highlighted documents
Revisit webcast objectives
What we covered today
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