REPAIR ORDER FORM SERIAL No |

Services under this Repair Order Form are subject to Dell's standard terms & conditions, in particular the terms & conditions of service & support,
available at www.dell.comp. It is the Customer's sole responsibility to complete a backup of all existing data, software, and programs on affected
systems before receiving Services (including telephone support). Except as agreed to in writing between Customer and Dell, Dell's service offerings do
not include the loading or reloading of the Customer's application software or the Customer's data as set out in the terms and conditions of service &
support. DELL WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, SOFTWARE, AND PROGRAMS OR DAMAGE TO DATA,
SOFTWARE AND PROGRAMS OR LOSS OF USE OF ANY COMPUTER OR NETWORK SYSTEMS.
Customer Name Company Name Customer Address
SER Ser Tag
Model SLA
Reference No Arrival MM/DD/YYYY HH:MM
Engineer Name Completed MM/DD/YYYY HH:MM
Engineer ID Status Complete Incomplete
DSP Service Centre
Dell T&M//SS2 Approval Process
Dell Hours Approved _________Hrs
Dell Tech Support Approval (Agent's Name)
No Dell Part QTY Desc Faulty Part Details(Please Tick) PPID No Part Return(NPR) TYPE
Enter Relevent No within NPR Box
Faulty RNU DOA NPR POH Bulky
Low value Item e.g
Screw, Latches,etc
Pabil
Charged to Customer/Dell
Keep Your HDD
Customer
DDD - Data Destruction
DR - Data Recovery
Issue Reported / Details of work
PSA/ePSADiags
32Bit Diags
Flash S.tag
Upgrade FW / Drv
Run Mp Memory Test
Flash Bios
Cap / Collect DSET / AM
SP / TTY / AM
PWCPC
Parts Retained by Csutomer - POH(Parts On Hold) Yes No
Customer acknowledges and agrees that Dell owns all parts removed from the system. Customer confirms that if they retain the parts temporarily they will return the defective
parts(s) within 7 days from the completed date stated in this form and in accordance with Dell's Terms and Conditions of Service and Support. Customer agrees that in the
event of receiving replaced part(s) for the system, customer is responsible to return the defective part(s) to Dell. Failure to return the defective part(s) may result in suspension
of warranty services from Dell.
Dell Tech Suppport Approval:
Customer Comments(Optional) Authorised Customer Signature Company Stamp If Applicable
*Appropriate options below and provide comments if available
1)Satisfied
2)Neutral
3)Dissatisfied Customer Name :
Job Title : , Customer's MailID :
Completion Date :
Mail Sent To >>
RAKESH
WIPRO
ankurjalan@prbsecurities.com
Ankur
Ankur
GC5262S
PABILNBD(ENT)
ankurjalan@prbsecurities.com
ODYSSEYCOMPUTER SERVICES PVT LTD
06/26/2014
2hrs
PE M1000e Enclosure Noble
2hrs
790509619179
VST,Replaced the CMC update the CMC FW to latest,but blade servers are not powering on,cheked with others slots but not
powering on the servers,IDRAC is not able to communicate with the CMC.Took remote DTS davidand cheked the status then he
spoken with customer Ankur.Then he asked to cx to send a quation for midpalne and he issued a case id 892991114
06/26/2014
CTO
06/26/2014 17:18
790509619179
13:33
980102
17:18
PRB SECURITIES PVT. LTD
PODDAR COURT GATE NO 3, 6TH FLOOR,
18, RABINDRA SARANI,
N/A 700001
1955931