95+ SESSIONS

DESCRIPTIONS
INSIDE

For teams that use, evaluate, deploy,

and support SAP® functionality for HR
Strategies, best practices, SAP updates, and
skills development for:

„ Talent management

„ Payroll, tax, and time management

„ Employee and manager self-services

„ Performance and compensation management

„ HR reporting and compliance

„ Recruiting and hiring

„ Organizational management

„ Benefits enrollment and administration

„ Employee training, leadership development, and

succession planning

„ Security and authorizations

„ SAP implementations and upgrades

„ Shared services

„ System globalization

www.sapinsiderhr2010.com
 Join us 2

In turbulent economic times, the success of companies relies on the ability of its management and
employees to weather the storms. Whether your company is stabilizing to survive, optimizing to be
better positioned, or already preparing for continued growth, the responsibilities and capabilities of the
HR department are mission-critical to defining the future of organizations, and go well beyond
traditional staffing and employee relations functions.
In today’s economy, demographic changes, globalization, aging workforces, and many other
influences outside of traditional HR concerns have made it more important than ever to have a
comprehensive HR strategy that enables your organization to make the right decisions and be a better company tomorrow.
As part of our ongoing commitment to providing continuous innovation to customers, we will continue enhancing the SAP
ERP Human Capital Management (SAP ERP HCM) solution with new functionality, integrated processes, and simpler user
interfaces in the months and years ahead, as well as supporting processes that cross SAP Business Suite software.
At HR 2010, you can learn about the possibilities, business process support, and services for HR that are available today to
shape a better future for your company’s tomorrow, and you can explore the latest market trends and the future roadmap
for SAP ERP HCM.
You’ll also have a chance to meet with other customers, top experts from SAP, and SAP partners to get answers to your
questions about HR process optimization and transformation and to discuss new ways of leveraging SAP solutions to meet
your organization’s goals. The insights gained at this event will help you determine the right strategy and course of action to
get the most from your investments across SAP Business Suite. Please join me in Orlando, March 16-19, 2010.

Cordially,

Roland Schmid
Vice President of Product Management Solutions
SAP AG

Schedule
Jumpstart Day Conference, March 16-19
Monday, March 15 Tuesday, March 16 Wednesday, March 17 Thursday, March 18 Friday, March 19
7:30 am Registration opens 7:00 am Registration opens 7:30 am Registration opens 7:30 am Registration opens 7:30 am Registration opens
9:00 am Morning Jumpstart Continental breakfast Continental breakfast Continental breakfast Continental breakfast
sessions 8:30 am Keynote address 8:30 am Keynote address 8:30 am Breakout sessions 8:30 am Breakout sessions
10:30 am Break 10:00 am Break 9:45 am Break 9:45 am Break 9:45 am Break
10:45 am Morning Jumpstart 10:30 am Breakout sessions 10:15 am Breakout sessions 10:00 am Breakout sessions 10:00 am Breakout sessions
sessions
11:45 am Lunch 11:30 am Break 11:15 am Break
(continued)
11:15 am Break
12:00 pm Lunch 1:00 pm Breakout sessions
11:45 pm Breakout sessions 11:30 am Breakout sessions
2:15 pm Break 11:30 am Breakout sessions
2:00 pm Afternoon 1:00 pm Lunch 12:45 pm Lunch
Jumpstart sessions 2:30 pm Breakout sessions 12:45 pm Lunch
2:30 pm Breakout sessions 1:45 pm Breakout sessions
3:30 pm Break 3:45 pm Break 2:00 pm Breakout sessions
3:45 pm Break 3:00 pm Break
3:45 pm Afternoon 4:00 pm Breakout sessions 3:15 pm Conference concludes
Jumpstart sessions 4:00 pm Breakout sessions 3:15 pm Breakout sessions
5:15 pm Evening reception
(continued)
and Ask-the-Experts 5:15 pm Ask-the-Experts 4:15 pm Break
5:00 pm Registration closes forums forums
4:30 pm Breakout sessions

For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700

Unrivaled education
Jumpstart Day • March 15
Special pre-conference sessions hosted
on this day fortify your understanding
of key concepts and technologies.
Jumpstart Day offers you special three-
hour sessions that enable you to:
„ Fortify your understanding of
critical SAP technologies and
solutions
„ Explore new trends and strategies
„ Enhance your learning experience
at the main conference
By registering for Jumpstart Day, you can:
„ Attend any Jumpstart sessions of
interest to you
„ Benefit from expert-led
instruction, demos, guidelines,
and dedicated question-and-
answer time
„ Receive exclusive Jumpstart Day
take-home materials containing
the slides from all the day’s
presentations
„ Participate in a networking lunch
with other Jumpstart Day
attendees
Page 6
CPE Credits
Advance your career
and keep your certi-
fication up-to-date.
Earn up to 38 CPE credits by attend-
ing sessions offered at HR 2010.
And the process is easy! You just need
to fill out a 1-page evaluation form for
each session you attend (we’ll give you
an envelope containing those forms
when you sign-in). At the end of the
seminar, simply return the forms in the
envelope, and include:
„ Your name as you’d like it to
appear on the certificate
„ A mailing address and phone
number/email address
„ Number of credits you earned
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Overview 3
Conference • March 16-19
Track Metrics and optimization strategies Page 9
1 Sessions in this track offer strategies for leveraging current and upcoming features in
SAP ERP HCM. Identify the latest market trends, including how top organizations are
leveraging SAP functionality to drive HR business value. Receive instruction to update
your SAP ERP HCM system with HR service packs (HRSPs) and tax update bulletins
(TUBs). Also presented are guidelines for rolling out SAP functionality to newly merged
or acquired companies.
Track Talent, compensation, and performance management Page 11
2 This track provides best practices and in-depth product education for leveraging
talent management functionality from SAP. Hear how other customers standardize HR
processes and transform talent, manage performance and compensation, optimize
recruiting activities, and derive maximized value from their enterprise learning pro-
grams. Explore strategies for linking the appraisal process to long-term performance and
leadership development goals.
Track Employee and manager self-services Page 14
3 This track offers proven techniques for properly and efficiently leveraging SAP function-
ality for enhanced HR service delivery. Education in this track explores the requirements
and success factors for enhancing self-service applications to improve the delivery and
performance of your HR business processes. Receive instruction to customize the look,
feel, and content of your self-service applications.
Track Payroll, benefits, and time management Page 16
4 This is an opportunity to hear how other SAP customers streamline key payroll and
time management activities to optimize system performance and track ROI. Find out
how your counterparts are managing complex global payroll scenarios. Explore strate-
gies to monitor and manage benefit costs. Understand how SAP functionality supports
key tax models, tax combinations, and tax types.
Track HR and payroll reporting, analytics, and compliance Page 19
strategies
5 This track offers essential lessons to help you achieve maximum value from your reporting
and analytics initiatives. Sessions examine the functionality, tradeoffs, and requirements
of the full range of reporting solutions in your SAP landscape. Bolster your understand-
ing of ad hoc reporting options and techniques. Receive guidelines for extracting data
from your payroll processes to create meaningful reports.
Track HR objects, organizational charts, data, and security Page 21
6 Sessions in this track offer best practices to configure and optimize your personnel
administration (PA) and organizational management (OM) processes and structures.
Receive step-by-step instruction for creating organizational charts. Explore advanced
techniques to create a custom suite of objects, relationships, and evaluation paths to
solve complex HR and self-service challenges. Also presented are guidelines for selecting,
configuring, and maintaining your HR authorization concept and essential education to
help you reduce the risk of security violations.
Special System globalization Page 24
sessions
Sessions at HR 2010 offer lessons to help SAP customers optimize their HCM functional-
ity to support global requirements. Attend these sessions for strategies and technologies
to properly handle complex payroll, data, security, and talent management processes on
a global scale.

Networking opportunities
Ask-the-Experts
Sit down one-on-one with leading
experts to ask questions and get
detailed, authoritative answers. Pick
up strategies and best practices for
using and managing SAP product
functionality and requirements.
Understand how to apply what
you learn at HR 2010 at your
organization. Build on what you
learn in the breakout sessions and
discuss the following topics:
„ Talent management
„ Payroll and taxes
„ Performance management
„ Employee and manager
self-services
„ Time management
„ HR reporting and compliance
„ Compensation management
„ HR data and technology
„ E-Recruiting
„ Benefits enrollment and
administration
„ HR structures and org charts
„ Shared services
„ Succession planning and
leadership development
„ Training and enterprise learning
„ HR security and authorizations
„ Implementations and upgrades
“Seeing how other companies use
Organizational Management for their
HR processes was very interesting.
There were also great networking
opportunities and the Solutions
Showcase was extremely valuable.”
— Mary Vander Meulen
Tellabs
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
4
Conference orientation session and introduction to networking
This informative session will familiarize you with the key
elements of this conference including the educational
sessions, networking forums, Solutions Showcase layout,
and more — everything you need to know to get the greatest
value from your conference experience.
„ Learn how to navigate the program and choose the
sessions of greatest interest to you
„ Find out when and where networking activities are scheduled and how to make the
most of them
„ Meet peers you can interact with at the event and keep in touch with for years to come
„ Get to know the conference staff and find out how they can help you throughout the
conference
Discussion groups, idea exchanges,
and Q&A forums
Step away from the standard lecture format and share ideas
and advice with your peers. At these informal discussion
groups, you can share “war stories,” how-to information, and
techniques you’ve learned based on your own experiences.
Expert-led discussion forums and idea exchanges offer:
„ Informal discussions with other attendees, moderated by an expert
„ No lectures — it’s an interactive forum that is topic-specific
„ A chance to ask questions of peers at other companies
„ An opportunity to share your own insights and experiences with others
Evening reception
After a day of learning, relax and discuss your findings with
your colleagues. Tour the Solutions Showcase, view the tools
and services that could enhance your HR environment, and
interact with speakers.
„ Take advantage of the opportunity to talk with speakers,
whose sessions you attended during the day, and ask detailed follow-up questions
„ Gather real-world advice from peers who have experienced the same challenges that you
and your team currently face
„ Take a firsthand look at the cutting edge products and new functionality that SAP and other
vendors are now offering
Networking roundtables
Sit down with your counterparts before you start the day to
share ideas and plan your agenda. Find out what they’re
learning at the conference and share your own insights as you
build a lasting network of peers. Choose to network with peers
from your industry or colleagues who are working on the same
types of projects.
 5

NEW!

HR Expert, published 10 times a year,

is the premier online knowledgebase for
teams that use, deploy, and support SAP
functionality for HR.
Prior to the conference, you will have
access to a selection of HR Expert articles
via the conference Web site at
www.sapinsiderhr2010.com/HRexpert.
This new forum offers attendees the
opportunity to meet leading authors from
HR Expert, discuss topics from recent articles,
and network with their peers.

HR Expert Live sessions

Three tips for
Consolidate small paychecks with a quick and page 17 getting the most
simple business process out of HR Expert Live
Steve Bogner sessions
1. Read the articles in advance,
Speed up configuration by using a manual transport page 18 and bring printed copies with
of configuration table entries you so you can take notes.
Clay Molinari 2. Throughout this brochure,
look for sessions with the HR
Expert Live label to find the
Create statistics lists using the SAP query tool for a page 20 HR Expert articles that
will be presented at HR 2010.
summarized analysis of your HR data
3. Attend the HR Expert Live
Danielle Larocca Signorile session to hear additional
tips and tricks that didn’t
page 23 make it to print, and prepare
Allow users to view organizational structures in your own questions to ask
multiple languages the authors at the end of the
Julie DeLaTorre session.

For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
 Jumpstart Day 6

Join us for Jumpstart Day — Monday, March 15

Jumpstart Day offers you special three-hour sessions that enable you to:

„ Fortify your understanding of critical SAP technologies and solutions

„ Explore new trends and strategies

„ Enhance your learning experience at the main conference

By registering for Jumpstart Day, you can:

„ Attend any Jumpstart Day sessions of interest to you

„ Benefit from expert-led instruction, demos, guidelines, and

dedicated question-and-answer time
„ Receive exclusive Jumpstart Day take-home materials containing the
slides from all Jumpstart Day presentations
„ Participate in a networking lunch with other Jumpstart Day attendees

Jumpstart Day Sessions

Monday, March 15

Morning sessions • 9:00 am – 12:00 pm

New strategies and guidelines for leveraging SAP ® functionality for page 7
employee self-service (ESS) and manager self-service (MSS)

What every HR team now needs to know about SAP ERP HCM: page 7
Capabilities, benefits, requirements, and infrastructure

Lunch • 12:00 pm – 2:00 pm

Afternoon sessions • 2:00 pm – 5:00 pm

Proven techniques that improve payroll processes page 8

and operations

A comprehensive, up-to-date guide to SAP features, page 8

functions, and infrastructure for talent management

Jumpstart Day continued on next page

For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700

Morning Sessions • 9:00 am – 12:00 pm
New strategies and guidelines for leveraging
SAP® functionality for employee self-service
(ESS) and manager self-service (MSS)
9:00 am – 12:00 pm
This detailed three-hour session explores the expanded range
of features that SAP now delivers for employee self-service
(ESS) and manager self-service (MSS) and the technical foun-
dation upon which they run.
y Get an overview of how self-services can be used to
streamline important HR administration and
managerial processes, such as:
- Salary verification
- Benefits management
- Recruiting
- Training
- Succession planning
y Step through demos that illustrate the latest features of
employee and manager self-services and how they are
delivered via SAP NetWeaver® Portal
y Examine usage scenarios that illustrate how to get the
highest return on your ESS and MSS investments
y Get best practices that empower employees to take
charge of their personal data and transactions
y Obtain guidelines for how much autonomy to provide
end users and where the HR department should retain
control
y Find out where an MSS portal is most likely to save
money and improve managerial processes
y Gather tips to properly equip managers with self-
services and enable them to maintain a
high-performing workforce
y Come away with advice to prepare end-user, HR, IT, and
support organizations for self-service operations,
including change management and training
considerations
Jumpstart Day continued on next page
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Jumpstart Day 7
What every HR team now needs to know
about SAP ERP HCM: Functionality, benefits,
requirements, and infrastructure
9:00 am – 12:00 pm
HR departments are being asked to quickly adapt to busi-
ness and market changes, increase the efficiency of their
workforces, and control and lower HR-related costs — all
while ensuring global visibility and compliance. This session
is essential for organizations that are addressing these chal-
lenges by leveraging functionality within SAP ERP Human
Capital Management (SAP ERP HCM).
y Step through a complete HR scenario and learn the
best ways to support critical end-to-end HR business
processes, from hire-to-rehire, by leveraging the
following SAP functionality:
- Organizational management
- E-recruiting processes
- HR master data
- Time management
- Payroll
- Talent management
- Global employment and concurrent employment
y Learn how SAP ERP HCM components integrate with
each other and with other applications in your SAP
landscape
y See how the latest enhancements in the areas of
compensation, shared service delivery, travel
management, and talent management could affect
your SAP ERP HCM landscape, both now and in the
future
y Explore the business and technical requirements for
utilizing the functionality covered in this session

Afternoon Sessions • 2:00 pm – 5:00 pm
Proven techniques that improve payroll
processes and operations
2:00 pm – 5:00 pm
This comprehensive three-hour session provides essential
information any SAP payroll professional can use to improve
the efficiency and accuracy of existing payroll processes and
operations.
y Find out how to use process models to streamline and
increase consistency in your regular payroll runs
y See how to reduce the time spent making adjustments
by properly analyzing your payroll for errors before
payments are delivered and posted to financial
accounts
y Gather proven methods to prevent and manage payroll
claims
y Hear step-by-step instruction for enhancing your
payroll history forms to provide additional details
needed by your staff
y Learn how to ensure the accuracy of your payroll
results with proven data validation and error
prevention techniques
y Receive expert advice to improve payroll calculation
rules and facilitate reporting and analysis
y Understand the proper ways to reconcile payroll, and
review the standard reports you’ll need to support
reconciliation processes
y Obtain configuration best practices to standardize and
streamline third-party payment processing, including
processing payments from benefits providers and
charitable donations
y Get guidelines for tracking payroll issues to identify
processes that need improvement and organizational
units that require additional training
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Jumpstart Day 8
A comprehensive, up-to-date guide to SAP
features, functions, and infrastructure for
talent management
2:00 pm – 5:00 pm
This special three-hour session provides live demos and an
in-depth guide to SAP functionality for talent management.
y Evaluate the features and integration points of SAP
solutions for:
- E-recruiting
- Employee development
- Enterprise performance management
- Enterprise compensation management
- Succession planning
y Review key data objects within talent management
functionality — including requisitions, appraisal,
course, budget, and job family data objects — and see
how each integrates with core HR transactional
components
y Step through examples that illustrate an end-to-end
requisition process in SAP E-Recruiting
y See how to set up a performance and compensation
management program
y Gain insight into how to manage an employee’s
development using SAP Learning Solution
y Learn how to properly leverage SAP functionality to
analyze the performance of your workforce from end-
to-end, including tips for talent appraisals and
calibration
y Find out how to integrate workforce performance and
compensation management activities
y Explore learner functionality, content delivery features,
and administrative tools in SAP Learning Solution
y See how the SAP Talent Visualization application by
Nakisa integrates with SAP functionality for talent
management to provide a fully Web-based succession
management solution
 Track 1
Metrics and optimization strategies
Results of Towers Perrin’s 12th
annual survey of HR service
delivery and technology: How
does your organization measure
up?
Examine the results of the 12th annual Tow-
ers Perrin HR service delivery survey to see
how top HR organizations design and manage
HR service delivery to enable employees and
managers to be more strategic, proactive, and
self-reliant. Gain insight to apply these find-
ings to your own organization. Identify trends
and trace the evolution of HR service deliv-
ery over the past 12 years. Get details on the
specific HR technology and functionality that
respondents plan to introduce in the coming
year. Hear what steps they view as necessary to
improve HR’s strategic influence. Break down
the components of leading HR service deliv-
ery models to examine how companies are
leveraging self-service functionality, HR shared
service centers, and HR call centers. Leave
with an understanding of the differentiators
between organizations that are succeeding
with their self-service deployments and those
that are not.
Best practices for achieving a
higher return on your investment in
SAP ERP HCM
This session offers critical advice to help you
meet return on investment (ROI) targets for
your SAP ERP HCM project. Find out how to
properly assess which SAP ERP HCM function-
ality can be used to help you attract, develop,
and retain the right people. Learn how to align
functionality with corporate objectives to meet
your organization’s unique needs and pain
points. Get proven advice to prevent common
pitfalls, such as excessive custom modifica-
tions and insufficient testing, that can drive up
costs in SAP ERP HCM projects. Identify ways
to measure the key personnel-related factors
that can make or break the ROI for your SAP
ERP HCM project, including employee reten-
tion rates, job satisfaction, absenteeism, and
productivity.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Driving HR process efficiency and
business value with proven metrics
and analytics
Hear firsthand the results of Deloitte’s 2008 HR
process benchmarking study. Find out what
the study reveals about how top organizations
track performance metrics for directional guid-
ance and cost-saving opportunities. Based on
the survey findings, learn how to establish key
performance indicators (KPIs) that provide an
accurate assessment of your organization’s HR
process efficiency and effectiveness. Obtain
best practices to create an effective bench-
marking strategy in SAP ERP HCM to track your
most important metrics and provide a basis for
decision-making. Come away with an under-
standing of what differentiates organizations
that are succeeding with their HR benchmark-
ing efforts and those that are not.
Simple and inexpensive ways to
keep your team members
energized, focused, and motivated
With organizations’ tightened budgets,
reduced staff, and increased pressure to do
more with less, it’s no wonder teams are strug-
gling to keep up their spirits. This session
combines practical ideas with a much-needed
splash of optimism intended to send you back
to the office ready to motivate your team for
success. Examine some of the key challenges
the economy poses to teams and get ideas
to address these issues. Identify ways to keep
your team focused on the positive rather than
becoming overwhelmed by the challenges.
Get ideas to stay in tune with your team and
encourage open communication. Obtain tips
to manage your own expectations in terms of
what you can — and can’t — do when it comes
to influencing the motivation and morale of
your staff.
9
Case study
Best practices from IDEXX
Laboratories’ global rollout of SAP
ERP HCM
Explore the successes and lessons learned by
IDEXX Laboratories as it embarked on a global
SAP ERP HCM rollout. Examine the compa-
ny’s approach for evaluating and choosing an
implementation partner. Find out how IDEXX
decided which tasks to keep in-house and
which to source, such as payroll. Hear how the
company overcame the daunting challenge
of tailoring its project to meet the unique
HR requirements of 20 countries. Go behind
the scenes to see how and why IDEXX chose
to implement the SAP Talent Visualization
application by Nakisa. Gain insight from the
organization’s approach to global data conver-
sion. Learn techniques that helped IDEXX speed
up testing and validation, including two rounds
of tests of 60 different scenarios. Learn how
IDEXX approached and balanced configura-
tion tasks across several different components,
such as personnel administration, organiza-
tional management, employee self-service,
manager self-service, and SAP NetWeaver Busi-
ness Warehouse (SAP NetWeaver BW).
Track 1 continued on next page
 Track 1, continued 10

A comprehensive guide to
integrating newly merged or
acquired companies into your SAP
ERP HCM environment
Draw from the experiences of several real-life
projects to get proven tips that will help you
plan for and meet the unique requirements
of merging a new business unit, division,
or company into an existing SAP ERP HCM
implementation. Examine the ins and outs
of the business acquisition process, from the
implementation to the integration, change
management, user training, and technical
issues you’ll face along the way. Learn how to
integrate new business acquisitions into your
SAP ERP HCM environment from both a func-
tional and technical perspective, including how
the integration will affect HR structures and
benefit programs. Find out how to leverage the
SAP Legacy System Migration Workbench tool
and the extended computer aided test tool to
assist with the file conversion process, reduce
required resources, and expedite the integra-
tion process.
Customer lessons to help you build
the business case for an HR shared
service center
Hear lessons, based on customer experiences
from more than 500 HR transformation and
shared service center projects, that you can use
to build your own business case for a shared
service center. Examine the success factors and
challenges customers have faced when rolling
out SAP ERP HCM in a shared service environ-
ment. Learn how to avoid common mistakes
that can cause an HR shared service project to
fall short of its objectives. Obtain techniques for
defining business rules associated with master
data maintenance. Explore best practices for
establishing an appropriate activity split. Learn
how technology can be leveraged to support
the harmonization of HR business processes
and standardization of IT policies. Step through
detailed examples that illustrate how technol-
ogies such as SAP Interactive Forms software
by Adobe, Duet™ software, and Alloy™ soft-
ware by IBM and SAP can be used to increase
efficiency in an HR shared service center.
How to use social networking to
facilitate communication among
SAP stakeholders
Social networking sites like LinkedIn, Face-
book, and Twitter have transitioned from an
interesting curiosity to a primary means of
communication. Imagine if you could use
social networking technology to create inter-
est and buzz among the stakeholders for all
of your ongoing SAP initiatives. This cutting-
edge session will examine some of the basic
principles for implementing and maintaining
effective social networks that support your SAP
community. Explore the many ways to increase
communication among your SAP stakehold-
ers using both virtual and real-time channels.
Learn how the social networking concept is
directly related to super user programs and
centers of excellence. Gain an understanding
of what it takes to initiate social networking
within your organization and to monitor and
maintain those efforts for long-term success.

How to keep up with the latest Upgrade versus enhancement

market trends in salaries using SAP
functionality for job pricing
Take a comprehensive look at how to set up
the job pricing process in SAP ERP Human
Capital Management (SAP ERP HCM) — from
configuration to end-user experience. Find out
how internal salary ranges can be compared
to market values and ultimately adjusted to
reflect the most accurate market data. Step
through a demo that shows how job pricing is
conducted through a portal-based interface.
Explore each step of the job pricing process,
including searching for an internal job to price,
matching it to market data, and viewing com-
parisons between internal and market data.
Learn what’s required to set up job pricing in
SAP ERP HCM, including which infotypes are
required and how to import data. Get best
practices for how to save data correctly, date
the composite results, and apply the compos-
ites to actual salary ranges.
package installation: Which best
supports your HR strategy?
Take a guided tour of the SAP product road-
map that illustrates current and planned
features for all areas of SAP ERP HCM, including
functionality and updates for compensation
management, shared service delivery, travel
management, and talent management. Under-
stand how enhancement packages are being
used to deliver updates and additions to the
functionality and usability of SAP ERP HCM.
Compare the enhancement package installa-
tion process with a full-blown upgrade, and
decide which approach best fits your HR strat-
egy. Gain an understanding of the switch
framework and how it is used to activate the
enhancement package updates you choose to
install. Drill down into the features and func-
tionality contained in SAP Business Suite 7
(including enhancement packages 1 through
4), as well as those coming later in 2010. Step
through before-and-after demos and over-
views of the major functional enhancements.

For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
 Track 2
Talent, compensation, and
performance management
How to implement innovative
reward strategies and long-term
incentive programs
Review the latest enterprise compensation
management (ECM) features in SAP ERP Human
Capital Management (SAP ERP HCM) to see
how they can be leveraged for compensation
administration, long-term incentives, budget-
ing, job pricing, and salary benchmarking. View
a demo of the new innovations for managers
in the compensation planning and administra-
tive processes. See firsthand how the new ECM
features offer managers increased flexibility
and support for multi-level approvals, notifica-
tions, and budget oversight. Explore reporting
and administrative enhancements for compen-
sation specialists, including tools for aligning
compensation plans to business processes, as
well as functionality that more efficiently mon-
itors and audits compensation processes and
data.
Customer panel
Achieving excellence and
innovation in your SAP initiatives for
talent management — Lessons
learned from three unique projects
How can you capture the best of all the les-
sons learned, words of wisdom, and voices of
experience about talent management offer-
ings from SAP — in only 60 minutes? You
gather a group of SAP ERP HCM customers and
give them the “2-minute challenge,” in which
they take turns sharing a tip, a best practice,
or a lesson learned from each of their recent
talent management projects. Understand the
pitfalls and challenges your peers encountered
and come away with practical advice for avoid-
ing them in your organization. Join us for what
will be one of the most creative, fast-moving
panel discussions you’ve ever experienced!
You’ll walk away from this session with dozens
of ideas and best practices that you can put
to immediate use in your talent management
solutions and rollouts.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
A new and comprehensive guide
to the latest SAP functionality for
employee performance
management
This session offers best practices for using
new employee performance management
functionality in SAP ERP Human Capital Man-
agement (SAP ERP HCM) to align team and
individual goals with corporate goals and
strategies. Understand how and where recent
enhancements, such as predefined and flex-
ible performance management processes,
will affect usability. Review the functionality,
configuration options, and prerequisites of
two performance appraisal templates. Step
through examples that show how to centrally
maintain corporate and team goals using new
cascading goals functionality. Understand how
performance management functionality inte-
grates with SAP Learning Solution to support
achievement of employee development goals.
Learn how to simplify the performance man-
agement process using improved calibration
features. Come away with an understanding
of how the planned innovations for employee
performance management can impact your
talent management strategies.
Proven techniques to optimize your
organization’s global compensation
management strategy
This session offers best practices to properly
leverage the latest enterprise compensation
management (ECM) features in SAP ERP HCM
on a global scale. Explore your options for devel-
oping custom alternatives to the standard ECM
functionality, including configuration techniques
and using business add-ins (BAdIs). Understand
how prerequisites, dependencies, integration
points, required resources, and the functional
and technical frameworks differ between single-
country and global ECM implementations. Get
guidelines for managing the unique challenges
and complexities associated with global ECM
projects, such as multiple currencies, exchange
rates, and differences in compensation. Assess
cultural and local business practice consider-
ations — such as data privacy issues — that
could significantly affect the design and roll-
out of your global compensation management
system. Take home a quick reference guide
detailing the steps required to implement and
configure ECM functionality from SAP in single-
country and global environments.
11
Case study
Lessons learned from Microsoft’s
innovative global SAP E-Recruiting
project
This presentation offers an in-depth look at
the goals, results, and lessons learned from
Microsoft Corporation’s implementation of SAP
E-Recruiting across 88 countries. Step through
each phase of the SAP E-Recruiting project
— from envisioning to post-deployment —
to learn how the application was integrated
with existing business components. Take a
tour of Microsoft’s SAP E-Recruiting applica-
tion and explore the innovative ways in which
Web Dynpro pages were wrapped into Micro-
soft SharePoint to create a consistent, more
user-friendly interface. Gain an understand-
ing of Microsoft’s Web Dynpro development
approach and learn how to reduce the potential
performance impact that can result from mod-
ifications and changes. Leverage Microsoft’s
experience with implementing Enhancement
Packs 3 and 4. Drill down into the custom E-
Recruiting functionality Microsoft developed,
including offer management functionality that
integrates with SAP ERP HCM pay scale data.
Learn how Microsoft improved the searchabil-
ity and usability of candidate data by parsing
resume data to SAP E-Recruiting fields. Get les-
sons learned to help you identify and overcome
common project risks and improve controls
during an SAP E-Recruiting implementation.
Track 2 continued on next page
 Track 2, continued
SAP’s strategic framework for
understanding and meeting your
organization’s talent needs
To compete effectively, every organization
must be able to define, discover, develop, and
deploy the right talent at the right time. This
session provides an introduction to SAP’s stra-
tegic framework that enables companies to
assess, identify, and meet talent requirements.
Find out how to create an HR applications
scorecard that can help your company assess
its talent management processes and solu-
tions. Understand how to use your scorecard
results to design a roadmap that takes into
consideration your current HR applications,
short- and long-term goals, integration points,
and much more when prioritizing which areas
you will tackle first. Come away with guidelines
for implementing your own talent manage-
ment operation model, including suggestions
on who needs to be involved and tips to get
the process started.
Expert guidance for choosing and
leveraging the right performance
management template
Assess your options for leveraging the latest
predefined and flexible performance manage-
ment user interface templates available from
SAP. Evaluate the functionality, tradeoffs, and
requirements of each option. Get guidelines
to help you determine which is best suited
for your environment. Step through examples
using the predefined template to see how its
new intuitive design offers improved usabil-
ity. Walk through demos that show how to
leverage the flexible template to rearrange
screen elements, change the size of textboxes
and appraisal frames, and control which tab
is the entry point. Find out what’s required to
properly implement a flexible solution without
disrupting the upgrade path. Come away with
ideas on where to begin if you’re new to per-
formance management — or how to take an
existing implementation to a more advanced,
strategic level.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Case study
How AspireHR enhanced
employee growth and internal
succession
Leverage AspireHR’s experience for tips to help
you determine your strategic objectives and
design your appraisal mechanisms before you
attempt to automate talent management pro-
cesses in your SAP system. Step through a
demo that shows how AspireHR developed
and implemented a competency framework
to monitor employee skills and qualifications,
identify skills gaps, and assist with profes-
sional development and career planning. Get
recommendations, based on AspireHR’s expe-
rience, for incorporating job requirements into
performance management and succession
management plans. Hear how the company
overcame challenges associated with inte-
grating search and classification (TREX)
functionality and Nakisa solutions into the
talent management processes in its SAP sys-
tem. Come away with examples of AspireHR’s
best practices for making talent management
investment decisions that balance employee
development, resource deployment optimi-
zation, and compensation alignment with
organizational goals.
Best practices and technologies to
align talent management activities
with strategic business objectives
Get an in-depth look at what’s new with tal-
ent management functionality in SAP ERP
HCM, including an overview of how these new
features can benefit your organization. Under-
stand how to leverage succession management
functionality with the SAP Talent Visualization
application by Nakisa. Step through demos
of the new user interface technology avail-
able for succession management, performance
management, recruiting, and learning. Get an
overview of the latest predefined and flexi-
ble performance management user interface
templates available from SAP, including tips
for determining which is best suited for your
environment. Explore enhancements to SAP E-
Recruiting functionality that improve usability,
including streamlined requisition manage-
ment and enhanced candidate profiles. Gain
insight into SAP’s strategic product roadmap to
understand how planned enhancements will
continue to shape future talent management
offerings. Examine the business decisions and
technical prerequisites required to leverage
SAP offerings for talent management.
12
Case study
How Steel Technologies designed
and built a training department on
a limited budget
Hear how Steel Technologies successfully
implemented SAP Learning Solution across
multiple locations on a limited budget and
without a formalized training department.
Examine the company’s initial project scope,
which included the ability to track employee
qualifications that are subject to expiration,
such as first aid and CPR requirements. Under-
stand how Steel Technologies built a course
catalog and a qualifications catalog for train-
ing programs to support these needs. Get
valuable advice based on the company’s expe-
rience developing SAP Learning Solution roles,
including a review of the functions performed
by learners, managers, training administra-
tors, and content managers responsible for
using the authoring environment. Take home
implementation guidelines you can use as you
consider, evaluate, or plan an SAP Learning
Solution rollout.
A guide to the latest
enhancements to SAP E-Recruiting
Learn how SAP E-Recruiting has been enhanced
to provide recruiters with more tools and que-
ries to find the right fit for each job opening,
including enhanced search features, requisi-
tion management, application tracking, new
candidate profiles, and administrative services.
View comprehensive demos of the usabil-
ity improvements made with enhancement
package 4 for SAP E-Recruiting, including a
new Web Dynpro user interface. See how the
new user interface impacts the recruiter and
administrator roles. Examine your options for
personalizing dashboards using query set-
tings, candidate selection list settings, and
search settings. Find out how to integrate SAP
E-Recruiting with partner solutions to conduct
background checks and résumé parsing. Gain
insight into the future roadmap and innova-
tions planned for SAP E-Recruiting.
Track 2 continued on next page
 Track 2, continued 13

Expert recommendations for How to manage enterprise

making better and faster decisions learning strategies and reduce
about your talent pipeline and costs with SAP Enterprise Learning Insider discussion forum
successor rankings This session offers an in-depth look at how Succession planning and talent
Learn how to manage succession processes in to leverage the latest tools contained in SAP management processes: Lessons
your organization — from preprocesses, such Enterprise Learning for developing dynamic from the trenches
as performance and compensation manage- content, improving collaborative learning, This informal discussion forum offers you the
ment, to successor nomination and pipeline and simplifying learning management. View opportunity to draw from the experiences of
building, readiness and ranking, and talent a demo that illustrates how to use the training your peers best practices, lessons learned, and
reviews. Get an overview of how the SAP Tal- administrator portal for tasks such as offline critical success factors for leveraging SAP func-
ent Visualization application by Nakisa can be course distribution. Explore your options tionality for talent management. Hear how
used to place talent data into its proper orga- for using the new Web-based rapid content other customers standardize HR processes and
nizational context. Find out how to maintain publishing tool to save time and costs when transform talent, manage performance and
competencies and reuse them in multiple tal- migrating or upgrading from previous versions compensation, optimize recruiting activities,
ent management processes. Learn how to set of SAP Learning Solution. Conceptual diagrams and derive maximized value from their enter-
up and work with talent groups to establish and visual examples show how you can easily prise learning strategies. Learn how your peers
proactive lists or pipelines of potential suc- and effectively manage employee qualifica- are using SAP solutions to take their talent
cessors for the most important roles in your tions and learning in concurrent and global management applications to a wider audience.
organization. Receive advice on how to man- environments. Explore unique ways others are leveraging SAP
age development plans and learning activities. Talent Visualization by Nakisa functionality to
Come away with an understanding of how ensure sustainable availability of top talent
planned enhancements will continue to shape to meet ever-changing demands and circum-
future talent visualization offerings. stances. Take part in the discussion and get
real-world examples of how companies are
Advanced techniques to enhance using technology to improve their talent man-
and customize your SAP Enterprise agement processes.
Learning environment
Get step-by-step instructions to enhance
SAP Enterprise Learning functionality within
the training management system, learn-
ing portal, content player, and instructor and
administrator portals. Explore best practices for
enhancing back-end training administration
functions, such as fee handling for chargebacks
and resource management. Learn how to use
business add-ins (BAdIs) to further personal-
ize the correspondence function and support
changes to cancellation functionality. Get rec-
ommendations for personalizing the learner
portal, including tips to enhance business
server pages using a customer table. Obtain
techniques to add reports to the administrator
and instructor portals. View a demo that pro-
vides step-by-step instruction to change the
look and feel of the content player. Take home
a detailed list of all delivered BAdIs you can
use to customize your own enterprise learn-
ing landscape.

For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at 1-781-751-8700
 Track 3
Employee and manager self-services
Case study
Best practices and lessons learned
from Coca-Cola Enterprises’ global
rollout of SAP functionality for
employee and manager self-
services
Examine the success factors and challenges
Coca-Cola Enterprises (CCE) faced when roll-
ing out SAP functionality for self-services while
undergoing an HR transformation and shared
service center project. Get tips from CCE for
preimplementation planning. Hear how the
company handled language support and Inter-
net-enabled mobile access. Find out how the
company designed user interfaces that boost
adoption of employee and manager self-ser-
vice processes. Step through examples that
show how CCE integrates Web Dynpro-based
employee self-service applications with other
portals. Hear how CCE leverages SAP ERP HCM
processes and forms to enhance manager self-
service usability. Get best practices from the
company for training tools and change man-
agement methodology, and understand why
they were vital to the success of CCE’s global
self-services strategy.
Self-service strategies and best
practices customers are using to
reduce HR costs
Based on lessons from recent and mature self-
service implementations, this session details
the strategies and best practices that have
been most effective at meeting strategic HR
and cost-savings objectives for employee
and manager self-service initiatives. Review
details of the three most significant ways SAP
customers are saving money through their
self-service deployments. Understand the
technology, implementation, and upgrade
decisions that have the largest impact on sup-
port and maintenance costs. Discover the nine
factors that must be accounted for to ensure a
successful employee or manager self-service
implementation. Get criteria to verify that pro-
cesses are good candidates for self-services.
Obtain proven techniques to keep self-service
deployments aligned with your organization’s
strategic goals. Take home a guide to self-ser-
vice benefits and requirements.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Technical lessons for designing
self-service interfaces that
enhance usability and boost
adoption
This session offers best practices for leverag-
ing SAP NetWeaver user interface content and
tools to improve usability and boost user adop-
tion of self-services. Step through examples
of self-service applications that use various
user interface technologies. Know your options
for leveraging alternate service delivery chan-
nels, from kiosks and mobile devices to SAP
NetWeaver Business Client, Duet, and Alloy.
Learn how to best utilize the design tools SAP
makes available, including the floorplan man-
ager, Web page composer, and POWER lists
(POWL) tools. Come away with expert advice
for choosing which user interface technologies
and components are best suited for your orga-
nization’s self-service needs, and get lessons to
prepare for the impact of these features.
Strategies and technologies for
managing employee travel and
expenses with SAP functionality for
travel management
Explore the latest travel management features
and functionality delivered with enhancement
package 4 for SAP ERP HCM, including a techni-
cal switch to Web Dynpro for ABAP™ and new
integration with partners for online booking
features. Step through detailed screenshots
that show how these enhancements stream-
line travel management processes using SAP
functionality for employee self-service, includ-
ing advance request, pretrip approval, online
booking, expense reporting, and audit and
reimbursement functionality. Understand
how to leverage the integration between SAP
ERP HCM and SAP ERP Financials to improve
travel policy compliance, monitor out-of-pol-
icy bookings, and optimize travel expense and
settlement processes.
14
Case study
Lessons from the National
University of Singapore’s self-
service customization project
Find out how the National University of Sin-
gapore (NUS) simplifies the customization of
self-service user interfaces and travel man-
agement processes by leveraging new
enhancements to Web Dynpro for ABAP user
interface technology. Walk through examples
that illustrate how the organization’s choice
of user interface technology affects the way
users consume content. Step through a demo
that shows how NUS modified travel request
interfaces and corresponding back-end
transactions. Find out how the organization
customizes back-end business functional-
ities using implicit and explicit configuration
and personalization, including pre-exit, over-
write exit, and post-exit methods. Hear how
NUS used the switch framework to activate
changes. Come away with an understanding
of how NUS identified the most critical skill sets
and resources needed for its self-service cus-
tomization project team.
Track 3 continued on next page
 Track 3, continued
Increase your proficiency with SAP
Interactive Forms by Adobe to
improve self-services and
streamline HR processes
Understand the proper way to set up SAP Inter-
active Forms by Adobe and use it to streamline
existing HR business processes. Get ideas to
enhance employee self-service and manager
self-service usability with SAP Interactive Forms
features. Explore how SAP Interactive Forms
functionality aids users in streamlining data
entry, drives online and offline forms usage,
and ties into workflow for submissions, approv-
als, and reviews. Find out how to properly check
a workflow process to ensure that all busi-
ness audit requirements are met. Step through
examples that show how SAP Interactive Forms
can be customized and changed to meet the
needs of your HR business requirements using
custom error messages, dynamically gener-
ated field content, and restrictions on form
data that align with system security.
Expert guidance for delivering full
delegation functionality with
manager self-service processes
using the object and data provider
(OADP) framework
This session provides step-by-step configu-
ration tips to properly leverage the object
and data provider (OADP) framework to
enhance delegation in manager self-service
processes. Step through demos that show
how to enhance OADP views using standard
configuration, including object selections,
object selection rules, organizational views,
and organizational view groups. Understand
when ABAP development is required to mod-
ify iViews (portlets), and get tips to leverage
business add-ins (BAdIs) and custom func-
tion components. Find out what’s required to
display all the table views within the OADP
framework and which manager self-service
iViews — such as ”directly reporting employ-
ees” and ”all employees” — utilize the OADP
framework as a standard. Receive expert advice
to configure the OADP framework to support
these manager self-service iViews, along with
compensation planning and cross-application
timesheet (CATS) approval iViews.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Lessons for enhancing employee
and manager self-service delivery
by customizing the homepage
framework
Obtain best practices to enhance the layout,
function, and design of portal-based employee
self-service (ESS) and manager self-service
(MSS) applications in your SAP system using
the homepage framework. Review the features
and technical prerequisites of this functional-
ity, and get step-by-step instructions on the
best ways to set it up. Learn how to add con-
tent and customize the look and feel of the
homepage framework to include any combina-
tion of standard and custom iViews (portlets)
along with delivered ESS and MSS services. See
examples of real-life portals that successfully
combine ESS and MSS in a single framework.
Gather ideas to increase the effectiveness of
self-services. Take home a tutorial with detailed
steps you can follow to add previously devel-
oped or new custom iViews to the framework.
Lessons from customers who are
optimizing workforce process
management using SAP ERP HCM
processes and forms
Review the successes and lessons learned by
customers who have implemented SAP ERP
HCM processes and forms. Get expert advice to
properly blueprint and prepare for a technical
implementation, including details on how to
set up and use critical infotype fields and struc-
tures. Review back-end system configuration
requirements, including recommendations for
designing a form, building a workflow tem-
plate, and customizing a process. Obtain
guidelines for properly testing, correcting, and
rolling out SAP ERP HCM processes and forms.
Learn about the new process types available in
enhancement package 4, including processes
for maintaining organizational management
objects and enabling fast data entry through
the HR administrator role. Take home over 300
pages of documentation explaining the uses of
SAP ERP HCM processes and forms.
15
Strategies to properly secure
employee and manager self-
service applications
Get an overview of the fundamental authoriza-
tion concepts you need to know to avoid the
top four security vulnerabilities that commonly
occur in employee and manager self-service
applications, including conflicting portal and
back-end authorizations. Ensure that managers
and employees access only the data that is rel-
evant to their jobs by unifying SAP NetWeaver
Portal roles with SAP ERP roles. Get criteria to
determine whether to enable single sign-on
across your whole IT network or solely within
your SAP environment. Understand the impact
that integrating SAP and non-SAP applica-
tions has on single sign-on. Find out how to
achieve the right level of access control and
compliance through the proper use and pro-
visioning of roles, including recommendations
on automating role assignments. Take home
a checklist of steps for testing security and a
cheat sheet of common authorizations and
security transactions.
Insider discussion forum
Real-world lessons to deploy and
optimize employee and manager
self-service applications
Are you evaluating your options for employee
self-service (ESS) and manager self-service
(MSS) functionality, about to begin utilizing
ESS and MSS, or currently utilizing ESS and
MSS applications in your SAP system? Join your
peers to discuss the opportunities and unique
challenges of a self-service project to determine
whether it’s the right choice for your organi-
zation. Explore the unique ways other SAP
customers are using employee and manager
self-service applications and SAP NetWeaver
Portal, along with the critical decisions, steps,
and resources they have tackled. Examine the
functionality these resources offer and discuss
the business, usability, and navigational and
technical tradeoffs encountered along the way.
Learn how your peers are leveraging SAP Inter-
active Forms by Adobe to enhance usability
and increase adoption of employee and man-
ager self-service applications.
 Track 4
Payroll, benefits, and time
management
Case study
Mannington Mills’ innovative
approach for improving the
efficiency and accuracy of payroll
processes and operations
Learn how Mannington Mills streamlined
payroll processes in SAP ERP HCM. Hear the
company share its best practices, lessons
learned, and tips to avoid potential pitfalls.
Find out how Mannington Mills leverages SAP
functionality for job scheduling to run pay-
roll overnight and on weekends. Hear how the
company uses alternate remuneration state-
ments to simulate payroll reports by wage
type. Understand how and why Mannington
Mills created custom schemas to ignore ”other
bank” results on infotype 0009 when process-
ing payroll. See how the company ensures data
integrity by reducing the number of off-cycle
payments and reversals. Explore in detail how
Mannington Mills applies and tests tax update
bulletins (TUBs). Take home custom ABAP code
that the company used to enable the auto-
matic release of payroll for corrections.
Step-by-step instruction to
customize payroll processes in
your SAP system with custom
schemas and rules
Step through actual payroll processes to see
real-life examples of how schemas and rules
are used and how each impacts the final pay-
roll output and results. Learn how to create
and modify schemas and rules to meet your
own needs. Leave with advice to avoid poten-
tially costly mistakes when making changes
to existing objects. Get tips to modify sche-
mas and rules to generate different premium
wage types and amounts based on the type of
hour worked from a single premium code. Walk
through a comprehensive example and learn
how to build a custom rule, from designing the
logic to adding documentation for the rule.
Find out what’s required to update the schema
to activate the rule. Take home sample custom
rules for calculating taxable tuition and supple-
mental savings plan wages.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
16
Best practices for updating your
SAP ERP HCM implementation with
HR support packages and tax
update bulletins (TUBs)
Examine what’s contained in tax update bul-
letins (TUBs) and HR support packages, and
get best practices for determining why, when,
and how to install them in SAP ERP HCM. Step
through a checklist of the key applications, Case study
user roles, and system access necessary to Lessons from The City of Burnaby
ensure a successful installation of TUBs and HR for implementing and leveraging
support packages. Get tips for developing a SAP functionality for concurrent
TUBs installation strategy that keeps your orga- employment
nization current with critical updates, such as Learn how The City of Burnaby developed
year-end and mid-year adjustments. Find out its business case for implementing SAP func-
how to reduce the resources needed to install tionality for concurrent employment. Examine
and test updates by implementing TUBs and the implementation, integration, and process
HR support packages simultaneously. Learn decisions that were critical to its success. Step
which standard reports can help you identify through demos that illustrate the city’s real-
the employee records that may need to be ret- life scenarios for managing employees with
roactively processed after installing TUBs. Find multiple assignments. Find out how to deter-
out how these reports can help you deter- mine whether your organization can benefit
mine the differences employees can expect to from, or is ready for, concurrent employment.
find on their remuneration statements after an Understand the effort The City of Burnaby
update. underwent to convert existing payroll activities
to concurrent employment. Get advice to con-
Strategies and technologies for figure personnel calculation rules, functions,
handling complex global payroll and operations required to process payroll in
processes a concurrent employment environment. Hear
This session explores different options for set- how The City of Burnaby continues to improve
ting up and processing payroll for multiple its concurrent employment process, including
countries in a global or local system, including how it leverages dynamic actions to interface
support for country-specific payroll regula- benefits information to the provider.
tions. Review the latest features, toolsets, and
configuration options available with payroll
functionality in SAP ERP Human Capital Man-
agement (SAP ERP HCM). See firsthand which
payroll functions support global payroll admin-
istration. Explore the various country versions
that SAP delivers for payroll, and get an over-
view of the functionality available within each,
including tax calculation, social insurance, var-
ious labor distributions, and legal compliance
reporting. Understand how business process
outsourcing fits into the picture, including an
overview of country-specific payroll versions
provided by partner solutions. Leave with an
understanding of additional payroll functional-
ity planned for future releases of SAP ERP HCM,
including maintenance and legal implications.
Track 4 continued on next page
 Track 4, continued
Lessons for extending SAP ERP
HCM functionality for payroll to
support global requirements
Examine standard and add-on SAP function-
ality for payroll that is available to support
specific country requirements. Understand
your options for processing payroll in coun-
tries that the SAP system does not support.
Explore requirements and success factors asso-
ciated with alternative payroll approaches,
including partner solution country versions
and third-party applications. Understand how
the architecture of partner solution country
versions differs from SAP solutions for payroll,
and see how this will affect your landscape.
Learn how to overcome potential limitations
and risks associated with implementing and
integrating partner solutions by making cer-
tain provisions in your global rollout strategy.
Receive interface design and development
best practices to properly integrate SAP ERP
HCM functionality for payroll with a third-
party payroll system, such as ADP. Come away
with evaluation criteria to determine which
payroll solution best suits your organization’s
requirements.
A detailed look at the new
overpayment recovery process
functionality from SAP
Discover the new overpayment recovery pro-
cess available with enhancement package 4
that replaces the traditional SAP functional-
ity for payroll claims. Learn how to self-direct
claims recovery based on specific require-
ments, including how to set minimum wages
to ensure that an employee is paid the spec-
ified amount, how to set a threshold to
determine the recovered amount, and how to
set a forgiveness flag. Examine the new payroll
cluster that stores wage types and amounts
that caused the overpayments and a new pay-
roll function that can be used to repay the debt
and recover the money. Find out how to lever-
age the new claims infotype that displays the
amount owed from the payroll cluster, as well
as data related to employee consent, employer
notification attempt, total forgiveness, partial
forgiveness, repayment amount, or percent.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Best practices to get the most from
standard and ad hoc benefits
reports
Receive an overview of the standard benefits
reports SAP delivers to manage and monitor
costs, contributions, and overhead calcula-
tions. Learn where to find the most effective
standard reports for health plans, flexible
spending accounts, insurance plans, 401(k)
plans, and the Health Insurance Portability
and Accountability Act (HIPAA). Get proven
tips for optimizing benefits reporting selec-
tion criteria, performance, and results. Come
away with advice for creating ad hoc queries
that address specific benefits reporting needs.
Obtain instruction to create queries that cap-
ture dependent data so that you can avoid
pitfalls such as inadvertently providing cover-
age to ineligible dependents. Explore how date
specifications, such as retirement dates and
benefit eligibility dates, can add tremendous
value to your reports. Improve your ability to
manipulate benefits report data through the
use of Microsoft Excel.
Key concepts and best practices
for trouble-free absence quotas
This session explores key components behind
quota records generated in the time evaluation
schema and offers strategies to tackle the most
common production problems that can occur.
Learn how the validity interval and deduction
interval interact with one another. Discover
how SAP determines which quota record an
accrual belongs to, and how this affects the
availability of the accrual. Get best practices to
handle “use it or lose it” quotas, rollover of bal-
ances at year-end, and quota payouts upon
termination. Learn how to prevent undesired
outcomes, such as negative quota balances.
Find out how to avoid reactivating old quotas
at rehire. Take home step-by-step instructions
on how to fix absence quota deductions.
17
Case study
How and why Vistaprint
implemented a custom interface
between its SAP system and ADP
payroll software
Get an in-depth look at the design, develop-
ment, and execution of Vistaprint’s interface
between its SAP system and ADP’s PCPW and
Pay eXpert® software. Examine the benefits
the company realized, including improved Sar-
banes-Oxley compliance. Gain insight into why
Vistaprint made the decision to create a custom
ABAP interface. Review samples of Vistaprint’s
interface files and explore the structure, for-
mat, and frequency of the files generated.
Learn how Vistaprint resolved data conver-
sion issues that occurred due to differences
in the ways the ADP software and SAP system
handle data. Find out how the company over-
came obstacles associated with implementing
an interface globally across separate instances
and programs. Take home sample interface
files, a copy of Vistaprint’s test plan and sched-
ule, and a list of bugs found during testing.
\
Consolidate small paychecks with
a quick and simple business
process
Learn how to configure a business process using
SAP functionality for payroll that automatically
holds back small payments for employees until
a specified minimum amount is reached. This
configuration helps streamline the payroll pro-
cess as a whole by consolidating multiple small
paychecks into one larger check.
Track 4 continued on next page
 Track 4, continued
Critical lessons for linking wage
types and tax models as part of
your payroll process
Understand the important link between wage
types and tax models in SAP functionality
for payroll, and learn exactly how and where
wage type and tax information comes into
play during payroll processing. Step through a
comprehensive demo that shows how the link
between wage types and tax models is utilized
in the BSI® TaxFactory™ solution. Know what
wage types are covered by processing classes
69 and 71 and how they relate to the tax model
link. Understand how SAP ERP HCM supports
key tax models, tax combinations, and tax
types, and learn when and how to create them
on your own. Learn how to avoid costly pitfalls
associated with wage types and tax models,
including tips to tweak the existing model for
deferred compensation and volunteer taxes.
Tips and tricks to streamline benefit
enrollment processes
Get expert recommendations for customiz-
ing benefits functionality to ensure simple and
effective enrollment and minimize the impact
on network and server resources. Gather best
practices to maximize the user experience,
such as presenting plans in a determined order
and including an ”as-of date” on confirma-
tion letters. Control the plans and options
that appear on the open enrollment screen
by using an adjustment reason in place of
the standard open enrollment offer. Review
a sample program for mass load of infotype
0378. Understand the advantages of provid-
ing return values in all features and completing
all cost and coverage rules with ”extra” entries.
Take home a custom program that provides
default enrollment for discontinued options,
including creating an old-to-new mapping list,
identifying target options, and assigning cov-
erage in advance.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at 1-781-751-8700
Guidelines to implement
advanced custom payroll
functions and operations
Move beyond basic table maintenance, sche-
mas, and rules, and delve into the technical
underpinnings of SAP ERP HCM features for
payroll to learn how to build your own functions
and operations. Get step-by-step instruc-
tions and code samples to customize your
current payroll environment to meet specific
requirements not supported by the standard
configuration, such as customer-specific info-
type data. Obtain guidelines to determine
when custom functions and operations are
appropriate to meet your payroll requirements,
and get best practices for using them properly.
Step through a real-world example that shows
how to set up a cost accounting split, and get
ABAP code to perform the operation. Examine
specific programming methods for perform-
ing functions such as calculating and charging
fringe benefit expenses. Learn how to bring a
custom infotype field into a payroll rule for cal-
culating vacation pay.
Speed up configuration by using a
manual transport of configuration
table entries
Learn one method that allows you to use an
ABAP program to quickly load thousands of
configuration table entries. Discover how you
can follow this with a manual update in the
transport to ensure that your changes are cor-
rectly captured.
18
Expert guidance to set up and
administer garnishments
Get step-by-step guidance to properly cre-
ate, adjust, and delimit a garnishment order
using SAP functionality for payroll. Find out
who issues garnishment orders and what basic
information must be documented before you
begin processing them. Understand how the
maintenance of employee master data affects
the accuracy of garnishment processing. Get
proven tips for managing the effective dates
of your garnishments. Find out which stan-
dard reports are available to track and monitor
garnishment activity. Get tips for reading and
interpreting the payroll results that drive the
report output. Step through detailed examples
that show how garnishment orders integrate
with SAP ERP financial transactions, such as
third-party payments. Come away with best
practices for performing table maintenance
in the implementation guide (IMG) to handle
annual changes to tax levies by the Internal
Revenue Service (IRS).
 Track 5
HR and payroll reporting, analytics,
and compliance strategies
Case study
How Valero Energy Corporation
leverages query tools for its ad hoc
reporting needs
Hear how Valero Energy Corporation’s HRIS
team uses query tools to provide a user-friendly
reporting environment while also controlling
user access to reports and reducing report-
ing errors. Get a step-by-step account of how
the team leverages query tools to create ad
hoc reports on benefits and general employee
information with minimal training required
for end users. Understand how and why the
team was able to create a small number of
queries with only two infosets while still sat-
isfying many needs. Step through Valero’s tips
for reducing reporting errors, such as duplicate
lines, that are commonly committed by inex-
perienced ad hoc report users. Get ideas for
how casual users can take advantage of que-
ries and variants to create their own reports.
Come away with an understanding of how
your HRIS team can create the most efficient
infosets for your organization.
What every HR team needs to
know about using SAP NetWeaver
BW for HR analytics
This session guides you through the key
elements, terminology, and acronyms that
must be understood before fully utilizing SAP
NetWeaver BW for HR reports and analytics.
See how to tailor your SAP NetWeaver BW
strategy depending on the audience you’re
serving — executives, HR process owners, or
end users. Through detailed visual examples,
review the prerequisites, skills, and learning
curve required to leverage SAP NetWeaver
BW for your HR reporting needs. Under-
stand how it integrates with SAP ERP and
SAP BusinessObjects™ solutions. Get strate-
gic guidelines to help determine whether it
is suited for your environment. Hear lessons
learned from a recent SAP NetWeaver BW
implementation for HR, including how the
project roadmap was outlined.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
19
An essential guide to assessing
and choosing the right option to
meet your payroll reporting needs
This comprehensive session provides best prac-
tices for running payroll reports properly and
efficiently using the various reporting options
available from SAP. Step through detailed
examples of standard options like the wag-
etype reporter and payroll journal tools, as well Case study
as custom payroll reporting options and SAP How Freescale Semiconductor
NetWeaver BW. Understand the pros, cons, and manages compliance with safety
requirements associated with each of these training requirements using SAP
methods. Find out how to leverage existing functionality for qualifications
SAP NetWeaver BW business content for HR Learn how Freescale Semiconductor utilizes
reporting and analytics, and explore the hid- SAP functionality for qualifications to man-
den strengths of payroll’s integration with SAP age manufacturing operator certifications and
NetWeaver BW data, including the integration track regulatory requirements at the job, posi-
of payroll and accounting data. Receive guide- tion, task, and organizational levels. See how
lines for determining when SAP ERP is better this helps the organization manage compli-
suited for your HR and payroll reporting require- ance with environmental, health, and safety
ments and when to use SAP NetWeaver BW. training requirements. Hear firsthand how Fre-
escale Semiconductor migrated more than
How to improve workforce 10,000 data elements from legacy systems
decisions using new analytical into a qualifications system using load pro-
content and applications grams, thus avoiding unnecessary manual data
Learn the best ways to leverage the latest pre- entry. Get advice for maintaining data integ-
packaged content and analytic functionality rity in a qualifications catalog, including tips
available for SAP ERP HCM to streamline work- to identify and overcome common risks, such
force, talent management, and shared service as losing qualifications requirements due to
analytics. Find out how to optimize workforce position changes. Come away with key recom-
process management and get tips to provide mendations and lessons learned, such as why
managers and other business stakeholders it is important to deploy a qualifications sys-
with timely organizational and policy informa- tem globally.
tion. Get an overview of the scope of analytic
functionality available for SAP ERP HCM, which
includes over 200 queries, 300 key figures, and
100 templates within SAP NetWeaver BW and
six analytical composite applications. Learn
about the concurrent employment enable-
ment of SAP NetWeaver BW business content.
Hear how you can achieve better insight into
your workforce processes by leveraging SAP
BusinessObjects tools for visualization. Exam-
ine screenshots that show SAP BusinessObjects
integration features, including an embedded
launch of content from Crystal Reports® and
Xcelsius® software.
Track 5 continued on next page
 Track 5, continued
Case study
How MassMutual generates robust,
user-friendly SAP E-Recruiting
reports and analytics
Learn how MassMutual leveraged a mix of
standard SAP NetWeaver BW content along
with customized infoset queries to achieve
user-friendly SAP E-Recruiting reports. Hear
how MassMutual ensured data integrity across
a complex system landscape. Understand
why the company runs SAP E-Recruiting on
a dedicated server to meet stringent security
and firewall requirements. Get tips to prop-
erly install and activate data sources in SAP
E-Recruiting. Learn how the company mini-
mized the data modeling and development
impact on its IT teams as well as its clients. Step
through a demo that illustrates how to build an
infoset query and leverage it to create custom
SAP NetWeaver BW reports. Collect tips to best
assess and meet end-user needs by engaging
them in the early stages of the project.
Insider discussion forum
How other customers are
exploiting opportunities and
overcoming challenges with HR
and payroll reporting and
analytics
Come to this special moderated networking
session to find out how other SAP customers
are dealing with the opportunities and chal-
lenges of preparing and delivering HR and
payroll reports and analytics. Learn what kinds
of reporting challenges other SAP custom-
ers face and the innovative measures they
are adopting to leverage both SAP ERP and
SAP NetWeaver Business Warehouse (SAP
NetWeaver BW) to meet their most pressing
requirements. Engage in a discussion about
the latest set of options now available to SAP
customers for reporting, including formatting,
printing, Web-enablement, and customization;
drill-down analytics; and dashboards and key
performance indicators (KPIs). Learn how oth-
ers are leveraging these tools to maximize the
effectiveness of their HR reporting strategy.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Best practices for creating and
leveraging SAP Enterprise Learning
reports
Through lecture and detailed demos, this ses-
sion offers expert guidance on when and how
to use each of the various reporting options
available with the SAP Enterprise Learning
environment. Explore methods that simplify
and expedite report development. Learn how
to customize user menus by properly leverag-
ing the SAP list viewer tool, and see how this
can improve the end-user experience. Receive
best practices for creating ad hoc reports that
meet unique learning requirements, such as
email lists for level 3 evaluation follow-ups.
Step through examples that show common
custom reporting options, such as “training
not taken” reports, and get detailed instruc-
tions to create them. Hear how SAP NetWeaver
Business Warehouse (SAP NetWeaver BW) can
be leveraged to pull training data from vari-
ous sources into a single training transcript.
Take home uploadable examples of the ad hoc
reports demonstrated in the session.
Create statistics lists using the
SAP query tool for a summarized
analysis of your HR data
Follow these steps to create a statistics list
using the SAP query tool. You can use a sta-
tistics list to summarize data and create totals
and averages.
20
Comprehensive instruction to
satisfy your HR reporting needs
with query tools
This session offers expert guidance to roll out,
administer, and make the best use of query
tools in an HR environment. Learn the best
ways to define and set up query groups, con-
figure infosets, and use logical databases.
Through step-by-step instruction, learn how
to use standard query tools for basic and
advanced reporting needs and how to inte-
grate them with Microsoft Office applications.
Learn to create transaction code shortcuts for
reports, automate scheduled jobs that email
PDF versions of query reports, and much more.
Leave this session with the knowledge you
need for training end users to use these query
tools, along with tips to reduce end-user reli-
ance on custom ABAP reports or third-party
solutions.
 Track 6
HR objects, organizational charts, data,
and security
Case study
Lessons from Vistaprint’s strategy to
improve HR data accuracy and
user productivity
Hear Vistaprint share undocumented tips, tricks,
and lessons, based on its own experience, to
improve HR data integrity, automate cum-
bersome data entry processes, and increase
end-user proficiency. Get a firsthand look at
how Vistaprint leverages dynamic actions to
seamlessly integrate a life event with a bene-
fits enrollment change. Hear how the company
modifies wage types to run in countries where
standard country versions do not exist. See
how Vistaprint simplified its position manage-
ment processes by creating a custom mass
changes utility that automates supervisor, orga-
nizational unit, and cost center assignments.
Hear how, through an international end-user
support model, the company overcame the
challenges of supporting a decentralized HR
user base. Take home sample code and con-
figuration steps to implement data validations
and process automation, including Vistaprint’s
mass changes utility.
Step-by-step advice for
customizing and streamlining
organizational management
maintenance
Explore the functionality of the standard-deliv-
ered hierarchy framework tool from SAP, and
learn how to optimize its content and functions
to streamline your organizational management
(OM) maintenance activities. Walk away with a
step-by-step process for customizing the hier-
archy framework interface to suit your specific
OM data maintenance needs. Learn how to
add, adjust, and remove the objects that are
maintained in the hierarchy framework func-
tionality by SAP. Find out how to make changes
to the screen layout tab pages to include only
those OM infotypes you want to appear. Step
through project examples to see how your
peers have customized the OM interface for
specific user populations and walk away with
strategies and best practices to apply in your
organization.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Case study
How Merck & Co. gained
transparency into its global
workforce
This session provides detailed insight into
Merck & Co.’s implementation of organizational
chart and succession planning functionality
delivered with the SAP Talent Visualization
application by Nakisa. Gain insight into why
Merck & Co. chose this functionality to analyze
and identify leadership candidates from more
than 56,000 employees globally. See how the
company transformed raw data into meaning-
ful business intelligence. Step through a demo
that illustrates how Merck & Co. can now gain
real-time, enterprise-wide visibility into its tal-
ent pool. Explore the company’s approach to
aligning talent with business goals, ensuring a
powerful leadership strategy for the future and
preparing for market changes. Obtain tech-
niques Merck & Co. used to address the volatile
economy, an aging workforce, and the global
shortage of skills. Hear the company’s plans to
manage future mergers and acquisitions.
7 tips to help you optimize your
organizational management (OM)
processes and structures
This session explores the symptoms and causes
of the most common organizational manage-
ment (OM) challenges and provides tips for
avoiding them. Learn why it’s advisable to
model OM structures after your organizational
structure (rather than your cost centers) for
reporting, and the problems you’ll avert by
doing so. Discover the proper ways to set up
and troubleshoot your organizational structure
for headcount and reporting hierarchies. Learn
how to create a position with four basic links
from the organizational structure — position,
cost center, job, and organizational unit — and
understand why maintaining chief relation-
ships may be necessary for future functionality
enhancements. Learn which common OM mis-
takes adversely impact employee and manager
self-service functionality and get tips for avoid-
ing these pitfalls.
21
Advanced techniques for building
a custom suite of organizational
management relationships,
objects, and evaluation paths
Go beyond the basics of SAP functionality for
organizational management (OM) and get best
practices for creating a custom suite of objects,
relationships, and evaluation paths to solve the
most complex HR and self-service challenges.
Explore common reporting, authorization, and
managerial view scenarios that may require
custom OM objects. Walk through the steps
required to design and configure new objects.
See specific examples of how to leverage a
custom suite of objects, relationships, and eval-
uation paths to enhance report output and
performance. Find out how to use a custom
object suite to solve complex self-service and
delegation authorization challenges that can-
not be met with standard objects.
Step-by-step instruction for
creating organizational charts
Learn the best way to configure your organi-
zational structure to produce organizational
charts using SAP functionality for organiza-
tional management. Get tips for storing the
hierarchical relationships among the employ-
ees. Step through detailed examples that
show you how to configure supervisor rela-
tionships and the maintenance strategies that
keep them up to date. Obtain best practices
for creating an ABAP program to download
information that is presented in an organiza-
tional chart, including tips to design a detailed
selection screen. Assess the pros and cons
of various organizational chart options. Get
detailed instruction to leverage Microsoft Visio
to create customized, real-time organizational
charts. Take home ABAP code to assist you in
producing the output file.
Track 6 continued on next page
 Track 6, continued
Proven techniques to properly
configure and optimize personnel
administration (PA)
This session offers best practices for the proper
design, configuration, and maintenance of per-
sonnel administration (PA) functionality. Gather
tips for setting up your compensation structure
to prevent keying errors. Learn how automat-
ing PA processes using standard SAP tools,
such as dynamic actions and features, can save
time and reduce manual and paper-based
tasks. Drill down into organizational structures
to learn how proper PA design can drive more
efficient HR reporting. Examine the right ways
to name and number your actions. Find out
how your approach affects how smoothly you
are able to merge disparate systems, split sys-
tems, and incrementally roll out new systems
in the future. Identify key fields to be aware of
when modifying infogroups. Get best practices
for integrating PA with organizational man-
agement (OM) functionality. Gain insight into
when it makes sense to keep employees’ PA
records separate from the OM structure.
How to get the most out of
standard HR security functionality
in your SAP system
Broaden your HR security knowledge with a
comprehensive and up-to-date review of key
concepts covering HR table and data access,
self-service roles, and user/role assignments.
Explore the most effective methods for tracing
and troubleshooting HR security problems in
your SAP system. Get valuable tips for running
critical transactions such as SU53, ST01, and
ST05. Discover proven methods for tracing HR
transactions when the normal SU53 trace fails
to reveal the security problem. Get an overview
of security reports that enable you to quickly
review which users have access to sensitive HR
data. Improve your ability to respond to secu-
rity audits with a review of key transaction
codes and authorization objects. Take home
an up-to-date spreadsheet that helps you align
HR infotypes to authorization objects.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
Leverage dynamic actions to
streamline HR data entry and
improve information flow
Take a new look at the best ways to lever-
age dynamic actions to improve data entry
accuracy, drive workflow, and streamline info-
type and personnel action maintenance in SAP
ERP HCM. Come away with an understanding
of important dynamic action configuration
elements, including action types and plau-
sibility checks. Walk through a demo of HR
dynamic actions, and follow a dynamic action
from configuration through the actual end
result. Receive unique tips to troubleshoot and
avoid the most common errors and syntactical
mistakes users make in their dynamic action
design. Take home a quick reference guide
to dynamic action types and a list of tips and
tricks to ensure proper dynamic action syntax.
Unify standard and structural
authorization concepts with
context-sensitive security
To accommodate users whose jobs encompass
multiple functional roles, a security administra-
tor typically assigns more than one standard
and structural role to those individuals through
multiple user IDs. Find out how SAP function-
ality for context-based security addresses this
problem by enabling you to link standard roles
with structural profiles. Delve into the technical
authorization switches and settings that enable
context-based security. Understand how the
possible switch values and the different con-
text switches work in combination. Find out
how to control access to records for employees
without current organizational assignments or
who hold integration default positions. Step
through examples that show how to config-
ure and test switches and settings. Learn how
to consolidate multiple user IDs and transition
from your current security setup to a context-
based plan.
22
Best practices for building and
maintaining an HR data and
document management strategy
Explore the many benefits of effective HR data
document management, including improved
system performance, reduced data storage
costs, and tighter compliance with regula-
tions and data retention policies. Step through
detailed examples to understand how proper
data and document management improves
HR document control, system availability,
data accessibility and integrity, and disaster
recovery. Find out how to leverage standard
SAP functionality to properly archive HR data
and documents and ensure that future reten-
tion requirements are met. Learn how to
identify data dependencies that must be con-
sidered prior to archiving. Explore standard
data retrieval options available in your SAP
environment, and get tips to select the ones
that best fit your needs.
Insider discussion forum
Proven methods for securing and
protecting your HR environment
This no-holds-barred exchange of ideas with
experts and peers takes on the toughest chal-
lenges of protecting your HR information and
preparing for critical security and data pri-
vacy requirements. Find out which security
and authorization concepts are working well
for your peers and where they’re facing chal-
lenges. Examine what others are doing to
improve their authorization concepts with
more efficient and secure structural authori-
zations, and draw lessons from their successes
and setbacks. Network with your peers to deter-
mine how security and data privacy should be
addressed differently when configuring your
system locally versus globally. Take part in the
discussion and come away with best practices
for meeting your organization’s authorization
requirements for SAP ERP HCM.
Track 6 continued on next page
 Track 6, continued
Allow users to view organizational
structures in multiple languages
Learn how to set up organizational structures
in different languages and still view them in
your preferred logon language. Ease your
next global implementation with this simple
report.
A complete guide to automate
user provisioning by integrating
SAP BusinessObjects Access
Control with SAP ERP HCM
Obtain expert advice for leveraging the inte-
gration features that exist between SAP
BusinessObjects Access Control and SAP ERP
HCM to help build efficiencies in your provi-
sioning processes. Walk though three sample
business scenarios that demonstrate how to
automate manual processes, which can result
in fewer errors and an immediate positive
impact on your bottom line and ROI. Learn
ways to configure the system at the authoriza-
tion level to identify and monitor information
conflicts, as well as standard transaction-based
segregation of duties (SoD) conflicts. Acquire
best practices to properly configure and lever-
age SAP BusinessObjects Access Control for
your SAP ERP HCM implementation. Walk away
with a complete list of the integration features
available and the technical specifications for
each.
For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
23
Best practices to strengthen
identity management through
automated user provisioning
Step through an automated user provisioning
method that ensures access compliance and
sound identity management across your busi-
ness processes. Identify data fields within SAP
ERP HCM or other HR solutions that can drive
the automated user provisioning and deprovi-
sioning process. Learn how to define business
roles as a collection of technical roles for auto-
mated user management. Find out how and
when to incorporate SAP BusinessObjects
Access Control to run SoD compliance checks
against your business roles, as well as individ-
ual user assignments. Collect tips for managing
ad hoc access requests to minimize exceptions
to the business role framework. Take home a
list of sample business roles that are relevant to
key business processes, and a sample process
flow chart that demonstrates how to create
compliant identity management utilizing SAP
BusinessObjects Access Control.
 Special Sessions 24

System globalization
Special sessions for teams that are optimizing their SAP ERP HCM functionality
to support global requirements

Best practices from IDEXX Laboratories’ global rollout of Page 9

SAP ERP HCM

Results of Towers Perrin’s 12th annual survey of HR service Page 9

delivery and technology: How does your organization
measure up?

Driving HR process efficiency and business value Page 9

with proven metrics and analytics

Lessons learned from Microsoft’s innovative global Page 11

SAP E-Recruiting project

Proven techniques to optimize your organization’s global Page 11

compensation management strategy

Best practices and lessons learned from Coca-Cola Page 14

Enterprise’s global rollout of SAP functionality for employee
and manager self-services

Strategies and technologies for handling complex global Page 16

payroll processes

Lessons for extending SAP ERP HCM functionality for payroll to Page 17
support global requirements

How and why Vistaprint implemented a custom interface Page 17

between its SAP system and ADP payroll software

How Freescale Semiconductor manages compliance with Page 19

safety training requirements using SAP functionality for
qualifications

Lessons from Vistaprint’s strategy to improve Page 21

HR data accuracy and user productivity

How Merck & Co. gained transparency into its global Page 21
workforce

(Insider Discussion Forum) Proven methods for securing and Page 22

protecting your HR environment

(HR Experts Live) Allow users to view organizational structures Page 23

in multiple languages

For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
 25

Valuable take-home
resources and demos
As an HR 2010 attendee, you will receive take-home materials containing valuable information — Session Materials

every HR 2010 presentation, expert guidelines, and recommendations that will expedite your HR
activities throughout 2010 and into 2011. Take home helpful bonus demos and resources, including:

„ A checklist of key factors that accompany a global rollout of
enterprise compensation management functionality
„ A guide to SAP self-services benefits and requirements
„ Guidelines for determining when SAP ERP is better suited for your
HR and payroll reporting requirements and when to use SAP
NetWeaver Business Warehouse (SAP NetWeaver BW)
„ A list of best practices to properly integrate newly merged or
acquired companies into your SAP ERP Human Capital
Management (SAP ERP HCM) environment
„ Demos of the SAP Talent Visualization application by Nakisa
functionality from a real-world SAP ERP HCM project
„ A guide to implementing an organizational charting solution
„ Guidelines for choosing and leveraging the right SAP performance
management template
„ A project proposal from a real-world SAP talent management
initiative
„ Uploadable examples of custom SAP Learning Solution ad hoc
reports
„ A tutorial with detailed instruction to add
previously developed or new custom
iViews to a self-services environment
„ Custom ABAP code to enable the automatic release of payroll
for corrections
„ Sample custom rules for calculating taxable tuition and
supplemental savings plan wages
„ Instructions to fix incorrect quota deductions using program
RPTKOK00
„ A custom program that provides default enrollment for discontinued
benefits options
„ An up-to-date spreadsheet that helps you align HR infotypes to
SAP authorization objects
„ A quick reference guide to dynamic action types and a list of tips
and tricks to ensure proper dynamic action syntax
„ Sample code and configuration steps to implement data validations
and process automation, including a custom mass changes utility

Who should attend?

Join your peers at our networking events and roundtable discussions. Share experiences and discuss the tools and approaches that
have (and have not) worked well for your counterparts at other companies.

Executives, vice presidents, directors, HRIS ERP

and managers: HR Systems Managers Employee and Manager Self-Service
Integration Specialists Global HRIS
CIO IT Applications Managers Human Resources
Compensation Project Managers HR Processes
Corporate HR Services SAP Configuration Specialists Organizational Management
Employee Development SAP Developers Payroll
Executive Vice President Security and Authorizations Personnel
Finance and Payroll Solution Architects Recruiting
General Manager System Administrators Reporting
Human Resources Systems Analysts SAP ERP HCM
Information Systems Technical Analysts SAP Implementations
Principal SAP Services
Principal/Partner Managers, analysts, Staffing
Recruitment Talent Management
and specialists of:
SAP Development Time Management
Staffing Benefits Training and Development
Training Business Systems Change Management
Compensation
Information technology (IT) teams: Compliance
Employee Management Systems
ABAP Programmers
Employee Resources
Application Specialists
E-Recruiting
Functional Analysts

For more information and to register, visit www.sapinsiderhr2010.com or call SAP Insider at +1-781-751-8700
 Orlando,
Strategies • Best practices • SAP updates • Skills development March 15-19

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$2399 $2099 $699 1500 Epcot Resorts Blvd
Lake Buena Vista, FL 32830
Pay On-site $2499 $2199 $799 +1-800-227-1500

Educational and networking opportunities Solutions and

technologies covered
More than 95 educational sessions and forums in this conference
Expand your skills and knowledge by learning from the top experts at SAP, independent
consultants, and your industry counterparts. HR 2010 offers sessions across six tracks that will
include:
show you how to improve process efficiency, strategic influence, and employee satisfaction,
BSI TaxFactory solution
and much more.
Cross-application timesheet
Jumpstart Day HR support packages
Special three-hour, pre-conference sessions hosted on Monday, March 15, offer you the
SAP Legacy Systems Migration
opportunity to explore new trends and strategies, fortify your understanding of critical SAP Workbench
technologies and solutions, and enhance your learning experience at the main conference.
Object and data provider
Ask-the-Experts framework
Sit down one-on-one with the leading experts to ask questions and get detailed, Payroll journal
authoritative answers. Build on what you learn in the breakout sessions, and get insights you POWER lists
can apply at your own organization. SAP BusinessObjects™ solutions
Case studies SAP ERP Human Capital
Take away best practices and methodologies taught by the companies that practice them. Management (SAP ERP HCM)
Learn from highly experienced SAP customers to solidify your own strategies and tactics. SAP Interactive Forms by Adobe
Insider discussion forums SAP NetWeaver® Business
Warehouse
Hear about your peers’ projects, challenges, and ongoing initiatives. Benefit from the insights
of a moderator who is a topic expert and who will also facilitate discussion. Share “war” SAP NetWeaver Portal
stories, “how-to” information, and techniques you’ve learned based on your own experiences. SAP functionality for query
reporting
Evening receptions SAP Talent Visualization by Nakisa
Interact with the best and the brightest minds working with SAP software. The people you
Tax update bulletins
meet here share the same challenges — they are peers you will stay in touch with and look
to for guidance well after the conference is over. Time evaluation schema
Wage type reporter
Attendees of HR 2010 can attend sessions at Financials 2010 and GRC 2010 Web Dynpro for ABAP™
Three conferences are hosted in Orlando, March 16-19: HR 2010, Financials 2010, and GRC 2010. Attendees of one Web Dynpro for Java
conference can attend any sessions of interest at the other two conferences at no additional cost.

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SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered
trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other
Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries.
Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies.

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To register, visit www.sapinsiderhr2010.com