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TallyWARM

An industry solution for



.ERP9

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Copyright 2008 - 2013 Milan Solutions Copyright 2008 - 2013 Milan Solutions Confidential Limited Circulation
TallyWARM an industry solution
Tally.ERP is an ERP system that has comprehensive general purpose accounting, stock control,
manufacturing and order management for SMEs.
TallyWARM is a solution built on Tally.ERP that addresses industry pain points around:
the processes of components, accessories and products replacement
warranty and
AMC (after sales maintenance contracts)
Salesperson performance.
Vendors of products like computers, batteries, inverters and white goods, need to track the products
as well as parts within them especially to manage returns for repair or replacement.
Tracking a faulty part right from its identification to replacement and the efficiency in doing that is
a capability that is missing in Tally. To add to that, there are complexities of in-warranty and
outside-warranty.
TallyWARM will also handle customer relationships relating to warranties and AMC including an
automated reminder service .
While manufacturers systems are being used for tracking, this is done mostly in B2C situations. In
B2B, the vendors keep a track themselves especially when they have AMCs with their customers.


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Purchase/Warehouse/
Manufacturing
Management
Sales Management Warranty and AMC
Management
MIS Reports
Purchase of branded
finished goods as well
as components and
accessories
Complete tracking of
items from purchase
through to
replacement .
Brand wise product
handling
Product assembly
Complete product-
component tracking
Returns
Handling sales
process of
branded as well
as assembled
products
Sales of
components
Product serial/
code tracking
Component-
Parent tracking
Sales Discount
Multiple payment
mode
Daily Sales report
Salesman
incentive
Returns
management
Detailed invoicing
showing
components
with/without
product


Product or parts
warranty tracking
Automated e-mail
warranty renewal
letter and
Reminder for
warranty extend
AMC and Service call
book
Automated reminder
generation for
renewal of AMC
Service Billing
Customer wise,
Product wise, Serial
Number (batch) wise
replacement status
Replacement due
from the Creditors
(Supplier),
replacement due to
debtors (Customers),
Creditor Wise, Debtor
Wise, Product Wise
Age Analysis of
replacement
Warranty Status due
dates
Overdue
outstanding and last
communication
Comprehensive stock
records with tracking
of consumption of
replaced components
Features of the system for IT Hardware Service Management in Tally.ERP9

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Replacement
Management
Tracking of items
replaced in
different
scenarios
Defective goods
received for
replacement
Defective goods
sent to supplier
Replacement
received from
supplier
Replacement
sent to customer
Assembling
product handling
Product serial/
code tracking
through the
replacement
cycle
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Replacement cycle a process
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Customer
H/w Vendor (HO/Branch)
Manufacturer Co. /
Service Centre
New Item Stock Old Item Stock
Sale of Part (Sl No.
002138921) Doc:
Sales Invoice

Return of Part (Sl
No. 002138921)
Doc: Receipt Note
Part (Sl No.
002138921) Doc:
Delivery Note
Replaced Part (Sl
No. 002314124)
Doc: Receipt Note
Replaced Part (Sl
No. 0032676987)
Doc: Delivery Note
Sales Inv to
Customer

Receipt Note
to Customer

Delivery Note
to Parent Co

Receipt Note
from Parent Co

Delivery Note
to Customer

There are other alternative replacement processes. TallyWARM caters to all of them
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Activating TallyWARM
TallyWARM Features Activation
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Repair and Replacement Management
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..Replacement Management Reports an example
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Warranty Tracking
Manufacturer Warranty is recorded during Purchase whereas Customer warranty starts
from date of Sale. Validity is checked when receiving items for repair/ replacement.
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AMC Management
AMC Services

Gateway of Tally

AMC Info

Support Services

1 Email Support
2 Phone Support
3 On Site Support
4 Installation Support




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AMC Packages
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AMC Register
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Reminder / Follow up Warranty/AMC

Copyright 2008 - 2013 Milan Solutions
Copyright 2008 - 2013 Milan Solutions
Milan Solutions India Pvt Limited

Kolkata
P-222 C I T Road, Scheme 6M
Kolkata 700 054
Tel: +91 (0) 33 4006 9434

Ahmedabad
201, Abhigam, Opp Doctor House
C.G. Road, Ellisbridge
Ahmedabad 380 006
Tel:+91 (0) 79 4005 6567




UK
2
nd
Floor Dawson House
131-135 High Street
New Malden
Surrey
KT3 4BH


Email: tally@milansolutions.in

www.milansolutions.in
www.milanitservices.com


Thank You
Copyright 2008 - 2013 Milan Solutions
15
Milan Solutions India Pvt Ltd
TallyWARM and WARM for Tally is an Industry Solution on Tally.ERP from Milan.
All rights reserved. Copying or reproducing the designs and screens is prohibited.

Milan is an authorised Tally Integration and Services Partner

Milans Tally Team has immense international experience of building and supporting solutions in and
around Tally in different industries.