INC000002259096 low l2w

USER ID:NG22AE2
1. PHONE NUMBER:+33 582056074
2. EMAIL:nicolas.diennet.external@airbus.com
3. LOCATION (BUILDING + ROOM NUMBER):TOULOUSE B14 163
4. APPLICATION NAME:PPMS
5. INCIDENT DESCTIPTION:
Dear Service desk team,
Could you please ask to stop and start PPMS controller/robot in production (serv
er \\fr0-vsppms-p01)
The different steps:
1/ Stop the controller/robot manually thru the procedure E:\Appli\UN01\Controlle
r_Robot\Batches\PPMS_Batches_Stop.cmd
2/ Check that the lock file in \\netapp-1\malika\lock has been deleted
3/ Start the controller/robot manually thru CTRL-M with the procedure E:\Appli\U
N01\Controller_Robot\Batches\PPMS_Batches_Start.cmd
4/ Check that the lock file in \\netapp-1\malika\lock has been created and that
the process javaw.exe is running in the production server
Please assign this incident to HP SAD: AI.INC.BAH.SAD_APPLI.L2.ALL
Thank you,
Kind regards,
Nicolas DIENNET
FHS Applications Manager
on behalf of T-Systems
Subcontractor for ICSD
Phone : +33 (0)5 82 05 60 74
Mailto : nicolas.diennet.external@airbus.com
==================
INC000002259733 low L2J
PROBLEM DESCRIPTION
1 - Describe all the steps you went through before the problem occurred:
ADDITIONAL INFORMATION
1 - Which application does this problem concern?
Corporate Self Reset Password
For Customer Portal, Supplier Portal and Spare Portal.
https://w3.airbus.com/
2 - Please specify version number/module:
NA
3 - Please attach a screenshot
2 attachements
4 - Phone number where we can reach you:
Anne CAUBET
Phone: +33 (0)5 67 19 00 61
Mobile:+33 (0)6 23 162 172
5 - Exact location (Building/Office):
M84-019
6 - Asset number (on a sticker on your PC/Screen):
NA
7 - Your email address:
Mailto:anne.caubet.external@airbus.com
8 - Aircraft Program
NA
ADDITIONAL COMMENTS:
To send to HP-SAD appli (WEBSPHERE TEAM)
====================================
INC000002259823 low tfus aeds
From: GUIRAL, Myriam
Sent: 22 January 2014 4:24 PM
To: SERVICEDESK
Subject: Pb entit
Bonjour,
Pouvez-vous svp lier lentit de la personne ci-dessous son badge ?
Amandine SOUMIER (NG37E62) : 016 03 05 260849
Merci par avance.
Cordialement,
Myriam GUIRAL
Information Communication Technologies - INU
AIRBUS Operations SAS
Phone: +33 (0)5 61 93 76 22
Mailto : myriam.guiral@airbus.com
=====================================
INC000002259509 low l2A
$HP-SAD$GER$$NO$VPM$C$1390408749$de0-csx011-p01.eu.airbus.corp$DBUPX011 : A_VPM
vpm archived logs > 76# for 5 min.$AI.INC.BAH.SAD_APPLI.L2.ALL$UNKNOWN$[vpm]$MA
NAPP17
===================================
INC000002259511 medium l2p
$HP-SAD$FRA$$NO$IDFED$B$1390409964$frz-idfed-p05.aidmz.local$/D:/ID-FED-PROV/Log
s/*ERROR.TXT : A_FILE file existence == 1(0 not exist - 1 exist) for 15 min.$AI
.INC.BAH.SAD_APPLI.L2.ALL$UNKNOWN$[idfed]$MANAPP2860
--------------------------------------------------------------------------------
-----------------
--------------------------------------------------------------------------------
-----------------
23 Jan
INC000002261526 low L2W fwd
1- INDIQUEZ LE NOM EXACT DE L' APPLICATION ET /OU LE LIEN URL:
Federated Search (i770)
2- INDIQUEZ LE LOGIN UTILIS:
NG33549
3-DESCRIPTION DU PROBLEME et MESSAGE D'ERREUR:
( joindre si possible un copie d'cran )
Could you please kill process corresponding to indexing of AW-COL-CDIS-MOD-Part3
collection on server frz-fedbe-p01.
See following procedure.
Procedure to identify processes to kill:
1 - Download ProcessExplorer.exe software (http://download.sysinternals.com/File
s/ProcessExplorer.zip)
2 - Connect to server and copy zip file
3 - Extract zip file and launch procexp.exe file
4 - Go to view menu then choose, select columns
5 - Activate command line checkbox and validate
6 - Find out processes named collection-service.exe with a command line containi
ng D:\appli\vivisimo\data\search-collections\...\AW-COL-CDIS-MOD-Part3 .
7 - Kill all processes corresponding to pattern described in step 6.
ADDITIONAL COMMENTS:
resolver group : AI.INC.BAH.SAD_APPLI.L3.ALL
=============================================
INC000002263513 low resolved
$HP-SAD$FRA$$NO$FT DC$C$1390488560$fr0-filer84$percentage space used (/vol/fr_vf
090_v04/V390_DATA_PERF) 90 percents (75525056 83886080)$AI.INC.BAH.SAD_APPLI.L2.
ALL$ft_dc$[ft_dc]$MANAPP2856
see generic system
In any case, send a mail at DL-FTDC-MONITORING@airbus.com with:
Subject: [Filer fr-vfiler090] Fatal 90% on Nasgroup/Workgroup for PERF
Message: Nasgroup/Workgroup directories for group PERF on filer fr-vfiler090 has
reached 90% of occupation
============================================
INC000002263510 high resolved
$HP-SAD$FRA$$NO$FT DC$C$1390488182$fr0-filer63$percentage space used (/vol/fr_vf
117_v09/V390_DATA_STRU) 100 percents (52428800 52428800)$AI.INC.BAH.SAD_APPLI.L2
.ALL$ft_dc$[ft_dc]$MANAPP2856
at 90%, send a mail at DL-FTDC-MONITORING@airbus.com with:
Subject: [Filer fr-vfiler117] Fatal 90% on Nasgroup/Workgroup for STRU
Message: Nasgroup/Workgroup directories for group STRU on filer fr-vfiler117 has
reached 90% of occupation
Update Status Incident as PENDING with Status Reason : Client Action Required .
And project must reply to HP-SAD when action is done to close the problem.
============================================
INC000002263519 low resolved
$HP-SAD$FRA$$NO$FT DC$C$1390491759$fr0-filer63$percentage space used (/vol/fr_vf
117_v09/V390_DATA_STRU) 99 percents (52000048 52428800)$AI.INC.BAH.SAD_APPLI.L2.
ALL$ft_dc$[ft_dc]$MANAPP2856
=============================================
INC000002263521 low res-database
$HP-SAD$FRA$PRODUCTION$DIRECT$p570dodmp02$B$1390493516$p570dodmp02.fr.eu.airbus.
corp$u03 : FILESYSTEM % Filesystem Space Used >= 92% for 15 min.$$UNKNOWN$[data
base_p570dodmp02]$MANSV17964
=============================================
INC000002263525 high pending
$HP-SAD$FRA$$NO$FT DC$C$1390495336$fr0-filer63$percentage space used (/vol/fr_vf
117_v07/V390_HOME_QDVL) 100 percents (11534336 11534336)$AI.INC.BAH.SAD_APPLI.L2
.ALL$ft_dc$[ft_dc]$MANAPP2856
at 90%, send a mail at DL-FTDC-MONITORING@airbus.com with:
Subject: [Filer fr-vfiler117] Fatal 90% on /home for QDVL
Message: Home directories for group QDVL on filer fr-vfiler117 has reached 90% o
f occupation
Update Status Incident as PENDING with Status Reason : Client Action Required .
And project must reply to HP-SAD when action is done to close the problem.
==============================================
INC000002263524 low pending
$HP-SAD$FRA$$NO$FT DC$C$1390495374$fr0-filer63$percentage space used (/vol/fr_vf
117_v09/V390_DATA_STRU) 99 percents (52428052 52428800)$AI.INC.BAH.SAD_APPLI.L2.
ALL$ft_dc$[ft_dc]$MANAPP2856
=================================================
INC000002263526 low resolved
$HP-SAD$FRA$$NO$FT DC$C$1390495773$fr0-filer84$percentage space used (/vol/fr_vf
090_v06/V390_DATA_DYNA) 89 percents (233597576 262144000)$AI.INC.BAH.SAD_APPLI.L
2.ALL$ft_dc$[ft_dc]$MANAPP2856
at 90% send a mail at DL-FTDC-MONITORING@airbus.com with:
Subject: [Filer fr-vfiler090] Fatal 90% on Nasgroup/Workgroup for DYNA
Message: Nasgroup/Workgroup directories for group DYNA on filer fr-vfiler090 has
reached 90% of occupation
Update Status Incident as PENDING with Status Reason : Client Action Required .
And project must reply to HP-SAD when action is done to close the problem.
=========================================
INC000002263522
======================
INC000002263529
----------------------------------------------
24 Jan
INC000002263587 low
$HP-SAD$FRA$$NO$FT DC$C$1390555170$fr0-filer84$percentage space used (/vol/fr_vf
090_v06/V390_DATA_DYNA) 90 percents (236394136 262144000)$AI.INC.BAH.SAD_APPLI.L
2.ALL$ft_dc$[ft_dc]$MANAPP2856
at 90% send a mail at DL-FTDC-MONITORING@airbus.com with:
Subject: [Filer fr-vfiler090] Fatal 90% on Nasgroup/Workgroup for DYNA
Message: Nasgroup/Workgroup directories for group DYNA on filer fr-vfiler090 has
reached 90% of occupation
Update Status Incident as PENDING with Status Reason : Client Action Required .
And project must reply to HP-SAD when action is done to close the problem.
=============================
INC000002266541 low
SAD-<FR><(NBU)>
1. CI IMPACTED: x610p21
2. FROM WHICH GROUP: AI.INC.BAH.SAD_INFRA_TOOLS.L2.ALL
3. TO WHICH GROUP: AI.INC.BAH.SAD_SERVER_UNIX.L2.ALL
4. PLEASE PROVIDE THE PRECISE APPLICATION NAME AND/ OR URL: NBU
5. WHICH LOGIN ID ARE YOU USING? root
6. DESCRIPTION OF THE PROBLEM AND ERROR MESSAGE: Backup failure due to
status code 58 (unable to connect BPCD port)
We verified the logs and as per KB need to reinstall the NBU.
we are getting the below error and unable to completed installation.
Memory fault(coredump)
please check from your end and update the status.
7. ENVIRONMENT:PROD
8. NATCO IMPACTED: AI-FR
9. RESTRICTED: N
==============================
INC000002266706 low
$HP-SAD$FRA$$NO$FT DC$C$1390560176$fr0-filer63$percentage space used (/vol/fr_vf
117_v09/V390_DATA_STRU) 91 percents (48015028 52428800)$AI.INC.BAH.SAD_APPLI.L2.
ALL$ft_dc$[ft_dc]$MANAPP2856
at 90%, send a mail at DL-FTDC-MONITORING@airbus.com with:
Subject: [Filer fr-vfiler117] Fatal 90% on Nasgroup/Workgroup for STRU
Message: Nasgroup/Workgroup directories for group STRU on filer fr-vfiler117 has
reached 90% of occupation
Update Status Incident as PENDING with Status Reason : Client Action Required .
And project must reply to HP-SAD when action is done to close the problem.
=================================
INC000002266726 low server windows res
$HP-SAD$FRA$PRODUCTION$NO$fr0-pshalgb-p03$B$1390569339$fr0-pshalgb-p03.eu.airbus
.corp$C: : Logical Disk Free Space <= 4% for 15 min.$$UNKNOWN$[system_fr0-pshal
gb-p03]$MANSV1294
=================================