Instant

Checkout
by Nate, AJ, Phil, and Chance
Executive Summary
Frys Electronics is a major electronics retail store
o Consumer stigma surrounding the store has negatively increased
o Frys electronics implements a commission-based sales system
System to help Frys electronics on high volume days
Allow customers to walk in and out of the store within 15 minutes
Every sales associate with point-of-sale device.
New users enter information into a database
Point-of-sale device to check out the customer and print a receipt.
If the item is a big ticket item, pickup/delivery at customer service
Limit 2 items per customer.
Tertiary systems: POS device, Database, Frys Customer Service
Center
Project Overview
Problem Statement:
The current process that Frys Electronics retail store is traditional and
outdated with waiting in lines for everything.
On high volume days, such as holidays or Black Friday, possible customer
deterrence due to known inefficient sale systems

Objectives:
Improve overall sales flow and efficiency
Provide quicker inventory turnover times
Reduce time that consumers spend in stores on high volume days; ideally
get the customer out of the store in under 15 minutes
Improve sales commission for employees due to faster checkouts
Overview Contd
Features:
Instant checkout point of sale system on sales floor
Will allow customers to get in and out within 15 minutes
Each employee has point of sale device
Limit 2 items purchased with system
Delivery options if item is large
Preliminary Analysis
Actors
Customer
Sales Associate
Use Cases
CheckOut
Return
EnterInformation
ItemPickup
PrintReceipt
VerifyUser
Systems
POS Device
Customer Database
Frys Customer
Service Center
Analysis Contd
Use Case Name: ItemPickup
Primary Actor: Sales Associate
Brief Description: After sale is completed, and the item is over 100lb or $500, the account purchase is
flagged for item pickup at the Frys Customer Service Center
Stakeholders: Sales associate for commission, Frys Customer Service Center if item is too big or too
expensive, database for verifying item price or weight
Trigger: If item is over 100lb, or $500 the customer account is flagged for ItemPickup, for pickup
at the Frys Customer Service Center
Normal flow of events: 1. Customer approaches sales associate with item in question
2. Sales associate checks out customer with POS device
3. Receipt is printed by device and handed to customer
4. If item is over 100lb or $500 in value, account purchase is flagged for ItemPickup at
Frys Customer Service Center
Subflows: Database is updated to reflect purchase, accessed to verify for ItemPickup
Alternate/Exception flow: If customer does not want receipt, can opt for e-mail receipt delivery
Analysis Contd
Challenges
Estimated costs of $75,000 USD
Implementation within 3 months
Teaching current employees how to use newly
implemented software within 1 month
Database linkage with customer sales and item pickup
Association with Frys Customer Service Center for
deliveries and returns