White Paper on CDMA Enabled Wireless PoS solution July 2007 For restricted circulation only - 2 -
EXECUTI VE SUMMARY
With a mission to lead the financial revolution in India towards payment service for consumers and business accounts, Venture Infotek provides world- class technology, industry experience, expertise and excellent service to the customers and business partners.
Venture Infotek believes in understanding the dynamics existing in the Indian market, ensuring the precise use of technology to enhance the development of requisite infrastructure, knowledge and operational methodologies to compete in the global marketplace.
To maintain our tradition of being technology savvy as well as customer centric, we at Venture Infotek today seek to provide a reliable, efficient, cost effective and scalable solution of CDMA enabled wireless PoS operation across India, which we believe would go a long way in achieving our mission of Changing the way India Transacts
This document is intended to throw light on the need, process flow, technical highlights, and other such details related to the proposed CDMA enabled wireless PoS solution.
This document is intended as a reference guide to our clients, technology partners, merchants and all other parties involved in providing as well as availing the concerned CDMA enabled wireless PoS solution.
In the pages that follow we begin with getting a clear understanding of the need for a CDMA enabled wireless PoS solution. Whereby we seek answers to the fundamental question of What purpose would this solution solve?
We then move on to see the value proposition of the solution offering to the acquiring banks as well as the merchants. And finally take a look at the procedure for getting started, ongoing maintenance measures and commercials involved.
For further information please contact:
Mr. Deepak Ananth Asst. Vice President Products & Solutions Group Venture Infotek Global Pvt. Ltd. 701, Interface 11 Malad (West) Mumbai - 400 064 Tel: + 91-22-40424000 Ext: 4025 Fax: + 91-22-40424400 Email: deepak.ananth@ventureinfotek.com
White Paper on CDMA Enabled Wireless PoS solution July 2007 For restricted circulation only 3
TABLE OF CONTENTS
1. Overview ............... 3
2. Pos Solution offering .3
3. Call flow ..4
4. CDMA Connectivity Diagram 4
5. Technical highlights of CDMA Solution 5
6. POS terminal Compatibility 5
7. Value proposition to Acquiring Banks 5
8. Value proposition to Merchants ...5
9. Risks / Drawbacks 6
10. Getting Started .6
11. Maintenance .6
12. Daily Checklist .6
13. Commercials .7
14. Service Provider tie-ups 8
15. Glossary 8
Copyright 2007 by Venture Infotek Global Pvt. Ltd. No part of this document may be used reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in critical articles and reviews.
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1. OVERVI EW
This document in intended to throw light the need, process flow, technical highlights, and other such details related to the proposed CDMA Enabled Wireless POS Solution.
This document is intended as a reference guide to our clients, technology partners, merchants and all other parties involved in providing as well as availing the concerned CDMA Enabled wireless POS solution.
Venture Infotek reserves the right to alter the Contents of this document at its sole discretion without having to inform any third party.
2. POS SOLUTI ON OFFERING
HOW IT WORKS:
1. Merchant should have a CDMA ready POS Terminal, a CDMA phone and the corre- sponding data cable (cable used to connect the CDMA phone with the POS terminal to communicate).
2. Merchant to opt for one of the tariff schemes From the CDMA Service Provider.
3. The POS terminal must be connected to the CDMA enabled wireless phone via the RS-232C using the data cable, for it to carry out POS transaction.
4. Once a card is swiped on the POS termi- nal, the CDMA phone establishes a TCP/IP
connection to the Venture Infotek switch host via the CDMA Network.
5. Merchant enters the transaction amount and presses the Enter key
6. Authorization is sought the normal way and the charge slip gets printed.
7. Thereafter, the connection gets terminated/ Disconnected.
HIGHLIGHTS:
This offering eliminates the use of PSTN Line (normal land line) and VPN Network & PSTN dial-in concentrators.
Reduces cost of POS terminal to remote locations with the CDMA Network spread.
White Paper on CDMA Enabled Wireless PoS solution July 2007 For restricted circulation only 5
3. CALL FLOW
1. When a card is swiped on the PoS terminal, it initiates a data call with the CDMA network.
2. After authentication the user as a PoS Terminal for VI, PoS is assigned an IP Address and a PPP session is established With the LNS that is dedicated to VI
3. Using the destination IP address of the VI switch the transaction data is sent from the terminal through the CDMA network to Venture Infoteks Switch/Host via the IP link Implemented either on FTTB or thru radio (backhaul)
4. After the transaction gets completed, the PoS application disconnects the call and Returns to normal mode
4. CDMA CONNECTI VI TY DI AGRAM
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5TECHNICAL HIGHLIGHTS OF CDMA SOLUTION
The conventional POS connectivity user the Wired telephone connection. Whereas the FWP/FWT or CDMA Mobile Phone uses the non wired CDMA network. This translates into high availability.
Reduces inter exchange failure and Interconnect failures.
Last mile backhaul over radio link from the CDMA Service Provider to VI with redundancy.
Secure transaction uses tunneling, firewall and data encryption on IP link for every transaction. Also every terminal is authenticated with a user id and password.
CDMA based security on the Air interface.
The core switching elements provide features like secure authentication of mobiles that prevents access to any cloned/fake terminals.
Switching Elements using optical fiber network in a ring architecture, thereby providing fault tolerance and rerouting capabilities in case of any equipment failure or fiber breach
6. POS TERMI NAL COMPATIBI LI TY
Presently, this solution is supported only on the IP terminals. The following terminals (make / models) are tested and found to be compatible with the CDMA solution by Venture Infotek
Axalto MagIC 5100
Axalto MagIC X1000
Ingenico E0710
The above listed terminals have been tested for CDMA compatibility.
Venture Infotek is currently in the process of testing all other terminals (brands & models) for CDMA compatibility.
7. VALUE PROPOSITION TO ACQUIRING BANKS
Deploy on-line terminals on nationwide basis through CDMA Mobile network providers with wide coverage including small towns and cities
Quick and easy to deploy
Provides true mobility to merchants. Viz: Applications such as traveling salesmen, exhibitions, etc
Broadcast Fraud Alerts / Special scheme SMS to merchants
Highly scalable at short notice
High availability as the transaction runs on highly reliable CDMA Network
8. VALUE PROPOSITION TO MERCHANTS
Lower operating call charges per transaction ( more than 50% cost reduction per transaction )
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Value added feature of receiving broadcast SMS alerts from Banks / Customers
Mobility of PoS terminal offers greater convenience and comfort to the customers
On-line connectivity even in smaller cities
Less risk
Ability to accept all cards
The CDMA instrument can be used for personal use when not in use with the terminal
Attractive rental scheme(s) of CDMA Service Providers allowing merchant to choose the equipments and air-time tariff scheme based on the volume, nature of business and other such parameters
Wide coverage within the country
9. RISKS / DRAWBACKS
Any failure of mobile will results in non- transaction with the terminal.
Any failure of data cable or RS232 port of terminal or mobile with also result in non- transaction
Low/No signal means delay/no connectivity
Terminal mal functioning
Downtime of LNS and Backhaul
10. GETTING STARTED
a. Bank to purchase or hire (as per agreement with Venture Infotek) either of the three CDMA compatible PoS terminals
a. ME should have a CDMA mobile phone or CDMA enabled FWP and data cable
b. The POS terminal must be connected to the CDMA enabled wireless phone via the RS-232C data cable
c. At he point of installation request to VI, the bank must specify in the request form that CDMA application has to be downloaded onto the terminal
d. VI will then configure the customized CDMA software for the ME terminal and install the same at the ME location.
11. MAINTENANCE
Venture Infotek will continue to look after the maintenance and day-to-day support requirements of the hardware and software of the PoS terminals as well as the relevant Transaction Processing and Management services as per agreement with banks.
Maintenance of the CDMA mobile phone and data cable will be looked into by the CDMA service provider opted for by the merchant.
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12. DAI LY CHECKLIST
PREVENTIVE MAINTENANCE TO ENSURE SMOOTH FUNCTIONING OF SYSTEM:
CDMA mobile phone or FWP must be checked for battery charge level at regular intervals so as to ensure that it does not run out of charge and hence disrupt ongoing transaction operations.
Perform daily Terminal Health Checks Test transactions for end-to-end connectivity.
Check for loose connections or broken contacts.
13. COMMERCI ALS
STARTUP COSTS
I NCURRED BY
APROX. COST
Either of the three CDMA compatible PoS terminals
Acquiring Bank
Rs. 12,000/-
CDMA mobile phone / CDMA-enabled FWP / FWT
Merchant
Merchant to choose from Multiple scheme available With CDMA service providers as per his specific requirement
RS-232C data cable
Bank / Merchant ( As per agreement )
Rs. 1,200/- ( Low cost data cables are also available)
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RECURRING COST
I NCURRED BY
APROX. COST
Monthly tariff to CDMA service provider (Cost per transaction is cheaper than local dialup. Cost saving of more than 50% of existing call charge )
Merchant
Subject to the tariff rates As specified by the WLL/ CDMA service provider opted by the merchant
Monthly service charges to VI ( No additional charges for enablement of wireless PoS )
Bank
As per current PoS agreement with Venture Infotek
14. SERVICE PROVI DER TI E-UPS
PRESENT CDMA SERVICE PROVIDER
Presently, Venture Infotek has tied up with Reliance Infocomm to use their CDMA Network Service. This Network Supports the Reliance India Mobile (RIM), their FWP and FWT devices
A separate compatible RS232 cable needs to be procured along with the Reliance India Mobile as Well as FWP or FWT devices for connecting the device with the POS terminal.
GOI NG FORWARD
Venture Infotek proposes to avail the services of other CDMA Network Service Providers for its CDMA based Wireless POS Services at its sole discretion without having to inform any third party.
15. GLOSSARY
AAA - Authorization, Authentication and Accounting
CDMA - Code Division Multiple Access
CUG - Closed Uses Group
FTTB - Fiber To The Building
FWP - Fixed Wireless Pone
FWT - Fixed Wireless Terminal
IP - Internet Protocol
L2TP - Layer 2 Tunneling Protocol
LNS - Layer 2 Network Switch
PPP - Point-to-Point Protocol
PoS - Point of Sale
RADIUS - Remote Access Dial in User Service. RAN - Radio Access Network