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Media Nucleus offers CAMS, a subscription management system that helps media companies with revenue management and customer experience. CAMS features include a menu-driven web application, customized reporting, and handling the entire subscriber lifecycle. It provides benefits like improved efficiency, enhanced customer service, and comprehensive functionality in a low-cost solution. A case study describes how CAMS helped a cable operator comply with regulations, optimize revenues, and increase profits through features like conditional access and accurate billing.
Media Nucleus offers CAMS, a subscription management system that helps media companies with revenue management and customer experience. CAMS features include a menu-driven web application, customized reporting, and handling the entire subscriber lifecycle. It provides benefits like improved efficiency, enhanced customer service, and comprehensive functionality in a low-cost solution. A case study describes how CAMS helped a cable operator comply with regulations, optimize revenues, and increase profits through features like conditional access and accurate billing.
Media Nucleus offers CAMS, a subscription management system that helps media companies with revenue management and customer experience. CAMS features include a menu-driven web application, customized reporting, and handling the entire subscriber lifecycle. It provides benefits like improved efficiency, enhanced customer service, and comprehensive functionality in a low-cost solution. A case study describes how CAMS helped a cable operator comply with regulations, optimize revenues, and increase profits through features like conditional access and accurate billing.
System for Superior Revenue Management & Customer Experience Broadcasters MSOs ISP Cable Operators Rich Media 2
a) About Us 3 b) Challenges 4 c) Media Nucleus Solution: CAMS 5 d) CAMS Features 6 e) CAMS Module 7 e) CAMS Business Benefits 8 f) Media Nucleus Advantage 9 h) Contact Us 10
Table of Contents Broadcasters MSOs ISP Cable Operators Rich Media 3 About us 50 + clients including some of the fast emerging companies globally 100+ experienced and highly motivated people Leading provider of Revenue Management Systems to global media companies Global operations with offices worldwide Delivering excellence and benchmarks since 2005 7 years & 3 established products Broadcasters MSOs ISP Cable Operators Rich Media 4 Industry Challenges Ensuring fully secure and encrypted flow of data A B Complying with drive for digitisation and related requirements C Need for advanced end-to-end subscription management system that enhances customer experience D Engaging and providing customer care across their entire lifecycle: from basic to advanced services Broadcasters MSOs ISP Cable Operators Rich Media 5 Media Nucleus Solution: CAMS Menu driven web application catering to subscriber driven CAS scenario & enhancing customer experience A Takes care of all functionalities associated with subscriber management B Generates customized MIS reports based on user requirements C Handles each and every facet of generating, managing and cultivating relationships right through the lifecycle of the customer D Broadcasters MSOs ISP Cable Operators Rich Media CAMS Certified by TRAI (Telecom Authority of India) & BECEL 6 CAMS - Features CAMS Features Deployments across the length and breadth of the country Meets all the requirements of audit
Indias first multi language SMS Best choice to deploy Simulcrypt Offers 24/7 support Possesses an integrated CRM solution pre-paid, post-paid billing Runs live with more than 30 head-ends Broadcasters MSOs ISP Cable Operators Rich Media 7 CAMS - Module Subscriber Management System (SMS) manages day-to- day activities of a distribution group
Seamlessly integrates diverse cable operators/ departments across various locations Offers every basic utility such as card inventory to cable operator, subscriber billing, and activation/deactivation among others Broadcasters MSOs ISP Cable Operators Rich Media 8 Broadcasters MSOs ISP Cable Operators Rich Media CAMS - Business Benefits Broadcasters MSOs ISP Cable Operators Rich Media Improves efficiency and enhances customer service & experience Easy to implement and use Comprehensive, customized and low cost solution No additional Infrastructural and data storage costs Efficient Management lifecycle of the subscribers 9
A medium sized Indian cable operator needed to comply with Government requirement to implement a conditional access management system, and also enable development and offering of tailored packages to meet customer demand
Falling behind competitors because of government push for digital signals and growing number of satellite based channels that required conditional access Significant loss or revenues without digital control of number of viewers as signal theft by wire-tapping became a major concern Inability to optimize revenues and faced threat of survival
Easy to implement and use solution requiring no additional resources An initial assessment of all processes and business challenges led to an installation of SAAS version of the CAMS product to tackle all challenges including need for multiple languages Implementation completed within a few days and all data transferred from existing system to CAMS, and after a few hours of training client could log on and use the system Enabled conditional access to subscribers with each subscriber having unique viewing card and encrypted data flow Accurate billing and better customer service and relationship led to acquisition of new clients and retention of existing clients for a 40% enhancement in revenues Eradication of revenue loss through signal theft by blocking unauthorized viewers Enhanced value of the company with acquisition price going up by 3x
Challenges 360 degree solution Results CAMS - Case Study 10 Tried & tested solutions with over 1 Million subscriber base Robust, Scalable And Proven Applications Cost Effective Solutions Committed Team Focused on Building Long Term Relationships Innovative Products Over 50+ brand clients worldwide Provide cost effective technology and business solutions for competitive edge and sustained business growth Monitor global trends in the evolving market place and develop custom, cost effective & innovative products to suit client needs Team culture that promotes proactive delivery of value & helps deepen long standing customer relationships Media Nucleus Advantage 11 Middle East Office - 2, Building - 4, 3rd Floor Dubai Studio City, P.O. BOX: 121387, Dubai, UAE Phone : +971505506087 sanjay@medianucleus.com Delhi Media Nucleus India Pvt. Ltd. D-598/A, C R Park New Delhi 110019 Phone : +91 99534 34470 binu@medianucleus.com
Mumbai Media Nucleus India Pvt. Ltd. B- 903, Sagar Tech Plaza Andheri Kurla Road, Saki Naka, Andheri (East), Mumbai 400072, India Phone : +91 (22) 2859 8673, 2859 2901 rajiv@medianucleus.com Europe Unit GC Long Island House 1-4 Warple Way Acton-W3 0RG LONDON +44(0) 02034680477,34680478,34680481 Fax: +44(0) 02076574061 shamit@medianucleus.com Contact us Broadcasters MSOs ISP Cable Operators Rich Media 12 Thank You