Sie sind auf Seite 1von 12

1

Integrated Subscription Management


System for Superior Revenue
Management & Customer Experience
Broadcasters MSOs ISP Cable Operators Rich Media
2

a) About Us 3
b) Challenges 4
c) Media Nucleus Solution: CAMS 5
d) CAMS Features 6
e) CAMS Module 7
e) CAMS Business Benefits 8
f) Media Nucleus Advantage 9
h) Contact Us 10


Table of Contents
Broadcasters MSOs ISP Cable Operators Rich Media
3
About us
50 + clients including some of the fast
emerging companies globally
100+ experienced and
highly motivated people
Leading provider of Revenue
Management Systems to global
media companies
Global operations with offices worldwide
Delivering excellence and
benchmarks since 2005
7 years & 3 established products
Broadcasters MSOs ISP Cable Operators Rich Media
4
Industry Challenges
Ensuring fully secure and encrypted flow of data
A
B
Complying with drive for digitisation and related requirements C
Need for advanced end-to-end subscription management system that
enhances customer experience
D
Engaging and providing customer care across their entire lifecycle: from
basic to advanced services
Broadcasters MSOs ISP Cable Operators Rich Media
5
Media Nucleus Solution: CAMS
Menu driven web
application catering
to subscriber driven
CAS scenario &
enhancing customer
experience
A
Takes care of all
functionalities
associated with
subscriber
management
B
Generates
customized MIS
reports based
on user
requirements
C
Handles each and
every facet of
generating, managing
and cultivating
relationships right
through the lifecycle of
the customer
D
Broadcasters MSOs ISP Cable Operators Rich Media
CAMS
Certified by TRAI (Telecom Authority of India) & BECEL
6
CAMS - Features
CAMS Features
Deployments across the
length and breadth of the
country
Meets all the
requirements of audit

Indias first multi
language SMS
Best choice to deploy
Simulcrypt
Offers 24/7 support
Possesses an integrated
CRM solution pre-paid,
post-paid billing
Runs live with more
than 30 head-ends
Broadcasters MSOs ISP Cable Operators Rich Media
7
CAMS - Module
Subscriber
Management
System (SMS)
manages day-to-
day activities of a
distribution
group

Seamlessly
integrates
diverse cable
operators/
departments
across various
locations
Offers every basic utility
such as card inventory
to cable operator,
subscriber billing, and
activation/deactivation
among others
Broadcasters MSOs ISP Cable Operators Rich Media
8
Broadcasters MSOs ISP Cable Operators Rich Media
CAMS - Business Benefits
Broadcasters MSOs ISP Cable Operators Rich Media
Improves efficiency and enhances customer service & experience
Easy to implement and use
Comprehensive, customized and low cost solution
No additional Infrastructural and data storage costs
Efficient Management lifecycle of the subscribers
9

A medium sized Indian cable operator needed to comply with Government requirement to implement a conditional
access management system, and also enable development and offering of tailored packages to meet customer demand

Falling behind competitors
because of government push
for digital signals and growing
number of satellite based
channels that required
conditional access
Significant loss or revenues
without digital control of
number of viewers as signal
theft by wire-tapping became a
major concern
Inability to optimize revenues
and faced threat of survival


Easy to implement and use
solution requiring no additional
resources
An initial assessment of all
processes and business
challenges led to an installation
of SAAS version of the CAMS
product to tackle all challenges
including need for multiple
languages
Implementation completed
within a few days and all data
transferred from existing system
to CAMS, and after a few hours
of training client could log on
and use the system
Enabled conditional access to
subscribers with each subscriber
having unique viewing card and
encrypted data flow
Accurate billing and better
customer service and
relationship led to acquisition of
new clients and retention of
existing clients for a 40%
enhancement in revenues
Eradication of revenue loss
through signal theft by blocking
unauthorized viewers
Enhanced value of the company
with acquisition price going up
by 3x



Challenges 360 degree solution Results
CAMS - Case Study
10
Tried & tested
solutions with
over 1 Million
subscriber base
Robust, Scalable
And Proven
Applications
Cost Effective
Solutions
Committed
Team
Focused on
Building Long
Term
Relationships
Innovative
Products
Over 50+
brand clients
worldwide
Provide cost effective
technology and business
solutions for
competitive edge and
sustained business
growth
Monitor global trends in
the evolving market
place and develop
custom, cost effective &
innovative products to
suit client needs
Team culture that
promotes proactive
delivery of value &
helps deepen long
standing customer
relationships
Media Nucleus Advantage
11
Middle East
Office - 2, Building - 4,
3rd Floor Dubai Studio City,
P.O. BOX: 121387,
Dubai, UAE
Phone : +971505506087
sanjay@medianucleus.com
Delhi
Media Nucleus India Pvt. Ltd.
D-598/A, C R Park
New Delhi 110019
Phone : +91 99534 34470
binu@medianucleus.com

Mumbai
Media Nucleus India Pvt. Ltd.
B- 903, Sagar Tech Plaza
Andheri Kurla Road, Saki Naka,
Andheri (East), Mumbai 400072, India
Phone : +91 (22) 2859 8673, 2859 2901
rajiv@medianucleus.com
Europe
Unit GC
Long Island House
1-4 Warple Way
Acton-W3 0RG
LONDON
+44(0)
02034680477,34680478,34680481
Fax: +44(0) 02076574061
shamit@medianucleus.com
Contact us
Broadcasters MSOs ISP Cable Operators Rich Media
12
Thank You

Das könnte Ihnen auch gefallen