SACHINKUMAR PANDEY

Unit No 30, Morach Pada, Aarey Colony, Film City Road,

Mumbai-400065, MAHARASHTRA
M: +91- 9773815181
sachinkumar3818@gmail.com


Proven Success in Systems Optimization and Strategic IT Solutions

Accomplished systems administrator supporting with technical and server infrastructures across
multiple platforms (Windows). Effectively plan, install, configure and optimize the IT infrastructure to
consistently achieve high availability and performance.

Proven ability to create and deliver solutions tied to business growth, organizational development
and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing
systems, projects and teams in a range of IT environments.


Engineer Profile:

Good technical and customer interaction skills and communication skills
Remote Management Tool and application
Have Knowledge with Windows server OS 2008R2 and 2012
ERP Application Configuration and Trouble Shooting.
Installation, Trouble Shooting of Stand Alone backup Devices and Applications.
Installation , Configuration and Trouble Shooting of MS Office Applications,
Antivirus Solutions- (Symantec, Kaspersky, McAfee etc. )
Installation , Configuration and Trouble Shooting of Local and Work Group Printing
Active Directory installation . Configuration, Management and Trouble Shooting.



EDUCATION:

Courses Board/University Grade Year
BSC-IT
(Bachelor of Science
in Information
Technology)
Dr. Ambedkar college
(Mumbai University)
54% 2014
HSC with Science Mumbai University 48% 2010
SSC Mumbai University 76% 2008







TRAINING:

MCSE 2012
CCNA




PROFESSIONAL EXPERIENCE


1- iMED SERVICES
System Administrator L1 (JAN 2013 to present)

Roles and Responsibility:
Installation and configuration of backup solutions
Configuration of Print devices (network and local)
Configuration of Windows Networking.
Configure and Trouble shoot DNS and DHCP related issues
Starting and stopping of services; Run level concepts
Backup & restore Monitoring & Administration
Follow the Checklist(s) and Standard Process
Follow up for spare with coordinator and speed up for call closure
Call logging & follow-up action with the principal Vendors for warranty related incidents.
Operating Systems (OS) installation / re-installation, upgrades and patches for Servers
Performs full supervision of junior staff, Analyze, install, modify and support Windows operating system
Create and maintain documentation of systems processes.
Serve as a mentor for junior administrator teams
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for
all of the client/server/storage/network devices etc.
Provides Help Desk, diagnosis and resolution of problems, Provides support for the escalation and
communication of status to employees
Provides support for the software and hardware problems and remains involved in the resolution
process
Provides in-depth experience in trouble-shooting IT systems, manages Windows operating systems and
installs/loads operating system software


2- BALAJI CORPORATION.
IT Helpdesk Engineer (MAY 2012 DEC 2012)
Roles and Responsibility:

Experience in tier L1 and L2 IT and providing Help Desk support.
Exceptional ability to Understand and apply knowledge from technical manuals.
Responded to incoming help requests from end users via telephone and email and provided users.
Provided training on all Microsoft Office Suite of programs and personal computer, cell phone, desk
phone and other related equipment.
Database Setup like SQL Installation.
Operation System setup like Windows Operating System.
Primary duties included installing and configuring Windows server.
Added, maintained and removed objects within Active Directory.
TCP/IP configuration and administration for Intranet.
Implementation of McAfee Antivirus.
Utilized problem solving and troubleshooting abilities to resolve any major issues.

MAJOR STRENGTHS:

Hardworking Can work for additional hours to accomplish my tasks.
Commitment Oriented Always enjoy the trust and confidence of my co-worker Helps me to perform
my duties smoothly.
Adaptable Can handle any type of people and situation.

KEY COMPETENCIES AND SKILLS:

Goals orientated, Disaster recovery, Business analyst, Change management.
Client relations, Process modeling, Business modeling, Supply chain, ERP Resource planning,
Test planning.





REFERENCES:

Available on request

DOB:-24-01-1991.

(SACHINKUMAR PANDEY)