Centre for Teaching, Learning, and Professional Development

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Course Code: 106 Course Title: Organizational Behaviour-I

Course Overview: Organizational Behaviour (OB) is about the behaviour of individuals in
an organization, everyday people like you and us, who work and pursue careers today in
new and highly demanding organizational setups in individual, group and synchronized
organizational roles. The OB also helps us understand the ways in which people in
organizations differ from one another and further, why and how their thoughts, feelings,
and actions are impacted by individual or group differences. Individuals can be seen from
two perspectives: internal and external. The internal perspective considers factors inside
the person to understand behaviour, while external dimension examines a persons
behaviour through surrounding external events and environmental forces. The internal
perspective of human behaviour focuses on peoples thoughts, feelings, past experiences,
values, and needs as an individual. Working on this perspective, the course offers you to
make a conglomerate of what you are and what you possibly could be by exploring and
continuously improving your personality.

The course, Organizational Behaviour I (OB-I), has been designed over three modules
namely; Understanding Self, Managing Self, and Interpersonal Relationships. Starting with
the discovery of You, it takes you further to help you learn how you can manage yourself
in the best possible ways. Once you know who you are and how you can bring out the best
of your personality, the next module takes you to the dynamics of interpersonal
relationships, wherein you get to learn how to keep yourself aligned and fine-tuned with
others. Once your personal development has been taken care of as an individual, in
continuation with this, you will be exposed to the next level of organizational behaviour
through OB-II, which will provide you a gestalt picture of organizational behaviour at group
and organizational level. This course is scheduled in second trimester.

In a general sense, the goal of OB-I course is to uncomplicate the dynamics of individual
behaviour, which is one of the major building blocks in understanding behaviour in an
organization. To do this, a variety of activities will be put to practice, beyond the coverage
of concepts. Major parts of the course will be delivered through instruments/tools,
experiential exercises and cases. This will enhance your learning of the concepts and you
will be able to apply your learning in solving work-related problems in organizations.


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This course is the foundation for grooming you into a competent, dynamic and a well-
organized manager. The emphasis is more on the development of your overall personality
Before you enter the corporate world. It is expected that after learning the various aspects
of human behaviour as put together in the course, you will emerge and evolve into an
individual who has passed through a substantial personal transformation.

Learning Outcomes: After undergoing this course, you will be able to:
1. Enhance personal effectiveness by understanding self.
2. Develop a better understanding about themselves in a work related scenario and their
relationship with others.
3. Expand the potential for career-success in the dynamic workplace.
4. Think creatively and effectively in problem solving and decision making.

Modules Contents



Module One: Understanding Self






Module Two: Managing Self




Module Three: Interpersonal
Relationships

Introduction, OB Model and utility; Genesis and
Emergence of OB, Challenges faced by OB
Self concept, Proactivity & Locus of Control;
Individual Behaviour: Characteristics & Causes;
Life Planning and Goal Setting; Big Five Personality
Factors; MBTI Overview; JoHari Window; Attitude,
Belief and Values; Perception and its Pitfalls;
Emotional Intelligence; Sensitivity and Empathy

Problem Solving& Creativity; Motivation; Motivating
Self; Time Management; Stress: Causes &
Management; Learning and Behaviour Modification


Interpersonal Relationships; Transactional Analysis;
Understanding Conflict; Individual Conflict Handling
Style; Negotiation & Negotiation Skills

Evaluation Criteria
Component Description Weight
Quizzes





Personal
Journal/
Assignments



There will be 4 quizzes of MCQ(s) type.



Assignment: The students will prepare a
Book Review and also present the Book in
class.
It will be a group-assignment.
20%







20%




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Mid-term Examination



End-term examination

























20%


40%

Recommended/ Reference Text Books and Resources
Text Book: Stephen P. Robbins, Timothy A. Judge & Niharika Vohra (2012):
Organizational Behaviour, Pearson Education, 14
th
edition, New Delhi.

Recommended Books: 1) Chandan, Jit S, (2011): Organizational Behaviour, Vikas
Publications, New Delhi.

2) Luthans, F, (2008) Organizational Behavior, 11th Ed., New York, McGraw Hill.

Websites:
1. www.simplypsychology.org/self-concept.html
This link helps you to explore the intricacies of self concept as how we think about and
evaluate ourselves.

2. www.myersbriggs.org
This website will enable you to explore MBTI background and its dimensions.

3. www.noogenesis.com/game_theory/johari/johari_window.html

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This link will provide you key insights about the famous Johari Window which deals
with knowing oneself and knowing others.

4. www.studygs.net/timman.htm
This website will help you in knowing the strategies about managing your time.

5. www.cpp.com/products/firo-b/firob_info.aspx
This link will help you in understanding the dynamics of interpersonal behaviour
through the popular FIRO-B instrument.

6. www.businessballs.com/transact.htm
This website link deals with Transactional Analysis with respect to the infamous work of
Dr. Eric Bern on life positions.

Session Plan
Session Date Topic Requirements:
Readings/
Cases
Learning
Outcome
1



2


3


4


5


6

7

8

9

10

11

12













Subject to
Preparation
of time table
and faculty
members
engagement
of classes
Introduction, OB Model and
utility

Genesis and Emergence of
OB, Challenges faced by
OB

Self concept, Proactivity &
Locus of Control

Individual Behaviour:
Characteristics & Causes

Life Planning and Goal
Setting

Big Five Personality Factors

MBTI Overview

JoHari Window

Attitude, Belief and Values

Perception and its Pitfalls

Emotional Intelligence

Sensitivity and Empathy







Case: Al Ruskin





Case: Priyas
Dilemma

Instrument: The
Big Five Model
of Personality









Case: Arun Sethi
Introduction to
the field of OB

Tracing the
evolution of OB




Recognize the
dynamics of
individual
behavior and
its variables in
an organization


Analyze
variables that
affect the
organizations
and their
people

Identify issues
of working with
people as
individuals in
an organization
13

14

Problem Solving& Creativity

Motivation



Case: Bank or
Business?

Understanding
Self and
contribute to

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15

16


17


18
Motivating Self

Time Management

Stress:
Causes &
Management

Learning and Behaviour
Modification


Case: Time Mgt.
organizational
working


Enhance ability
to work

Develop life
skills to
enhance
effectiveness at
workplace
19



20



21

22


23
Interpersonal Relationships



Transactional Analysis



Understanding Conflict

Individual Conflict Handling
Style

Negotiation & Negotiation
Skills
Instrument:
FIRO-B


Video &
Instrument: Ego-
state Inventory
Enhance the
interpersonal
skills and
identify causes
affecting
interpersonal
relations at
work


Identify
assertiveness
and self
motivation for
conflict
resolution in
interpersonal
and group
situations.
24 Summing-up & Experience
Sharing


Contact Details
Name of the Instructors:
Dr. Manisha Seth/Dr. Jaya Chitranshi /Dr. Athar Mahmood/ Prof.
Prof. Anurag Shanker
Office Locations: Room Nos. 108, 110, 216, 26
Telephone: Extensions: 247, 245, 290, 271
Email:
manisha.seth@jaipuria.ac.in;
jaya.chitranshi@jaipuria.ac.in;
mahmood.athar@jaipuria.ac.in;
anurag.shanker@jaipuria.ac.in
Teaching Venues: Room Nos. 106,112, 113, 114, 115
Website: http://www.jaipuria.ac.in/lucknow
Office Hours:
9:30-17:30 (Contact hours to be declared by individual
instructors)
Online Links (Link to
Blackboard etc.):