HRGLOBAL.

DRV


140511.1
ID 414434.1
java oracle.apps.per.DataInstall apps apps thin dhadev2:1540:JADE

At one point HR Global will fail on the worker 1 with the error
ORA-20001, then we need to resolve it by following the below
note and restart the worker.
HRGLOBAL Driver Fails on benxansi.ldt with 'Criteria value not found'
Error [ID 579714.1]


Modified 30-JUN-2008 Type PROBLEM Status PUBLISHED
In this Document
Symptoms
Cause
Solution
References

Applies to:
Oracle Advanced Benefits - Version: 12.0.4
This problem can occur on any platform.
Symptoms
Problem Statement:
On 12.0.4 in Production:
When applying the hrglobal patch, the patch driver fails with the following error:

ERROR
"Error loading seed data for CRITERIA_VAL: FILE_NAME = ANSI-834 Change Event,
PROFILE_NAME = ANSI-834 Change Event, PROFILE_NAME = ANSI-834 Change Event,
TYPE_CODE = CCE, PROFILE_NAME = ANSI-834 Change Event, TYPE_CODE = CCE,
VAL = Update Participant Monthly Premium, ORA-20001: Criteria value not found : Person
Extract Change Event : Update Participant Monthly Premium"

Steps To Reproduce:
1. Apply the hrglobal patches Patch 6836355 and Patch 6610000 (all pre-reqs are met).
2. Run Data Installer.
3. Run the hrglobal driver and the error can be seen in the log file.
Cause
The benxansi.ldt has failed because there is no lookup with meaning 'Update Participant Monthly
Premium' for the lookup type 'BEN_EXT_CHG_EVT'.
This is a know data issue and has been fixed in the future releases of the application.

Confirmed on the above from the error message uploaded by the user in the log file, and from the
feedback from development on the following bug
Internal BUG 6873970 - HRGLOBAL FAILED ON HR2RW210
Solution
To implement the solution, please execute the following steps:

1. Run the following command:
FNDLOAD user/pwd@instance 0 Y UPLOAD_PARTIAL
$FND_TOP/patch/115/import/aflvmlu.lct
$PER_TOP/patch/115/import/US/perzzlookup00151.ldt - CUSTOM_MODE=FORCE

2. Execute the following SQL statement to confirm that the LDT got uploaded correctly:
select lookup_code, meaning, start_date_active, end_date_active,language
from fnd_lookup_values
where lookup_code in ('COPMPRM','CCOPMPRM') and language = 'US'

3. Confirm that the results of the above query are as follows:
Code Meaning Start End lang
------- ----------------------------- ------------- ----------- ----
COPMPRM Update Participant Monthly Premium(obsolete,Use CCOPMPRM) 01-JAN-51 01-
JAN-51 US
CCOPMPRM Update Participant Monthly Premium 01-JAN-51 US

4. Once confirmed, re-run the hrglobal driver and re-check the issue.

5. Migrate the solution as appropriate to other environments.
References


Related

Products

Oracle E-Business Suite > Human Capital Management > Benefits > Oracle
Advanced Benefits
Errors

ORA-20001