AirWatch Install Requirements Guide for SaaS

Platform-specific requirements for SaaSdeployments for AirWatch

v7.0
AirWatch Install Requirements Guide for SaaS | v.2013.12 | December 2013
Copyright 2013 AirWatch, LLC All rights reserved. Proprietary &Confidential.
2013 AirWatch, LLC All Rights Reserved.
This document, as well as the software described in it, is furnished under license. The information in this manual may only be used in accordance with the terms of the license. This
document should not be reproduced, stored or transmitted in any form, except as permitted by the license or by the express permission of AirWatch, LLC
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AirWatch Install Requirements for SaaS
Note:All Device and Console network requirements listed beloware for outbound traffic only.
Device Software Requirements: End-user device requirements:
Supported Platforms
iOS 4.0+, Android 2.2+, Blackberry 4.5+, Symbian 3+, Windows Mobile 5+,
Win Phone 7+, Mac OSX, Windows 32-bit, Windows 8/RT


Device Network Requirements: End-user's device must be able to communicate with:
Hosted AirWatch Servers
IP ranges vary. See the following ASK Article for up-to-date IP ranges.
TCP port 80, 443
https://ask.air-watch.com/entries/21419683-What-are-the-AirWatch-IP-
ranges-for-SaaS-data-centers

*-courier.push.apple.com (*IP Range 17.*.*.*(17.0.0.0/8))
TCP port 5223
Public Apple OCSP and iTunes
Phobos.apple.com TCP port 80,443

ocsp.apple.com TCP port 80,443

ax.itunes.apple.com TCP port 80,443

Google Cloud Messaging (GCM) previously known as
C2DMGateway
TCP port 5228

google, mtalk.google.com, android.googleapis.com

play.google.com/store TCP port 80,443

Shared AirWatch Cloud Messaging(AWCM) server
TCP port 80,443
AirWatch Install Requirements Guide for SaaS | v.2013.12 | December 2013
Copyright 2013 AirWatch, LLC All rights reserved. Proprietary &Confidential.
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AirWatch Install Requirements for SaaS
AirWatch AutoDiscovery Server (*IP Range 209.208.230.100)
Discovery.awmdm.com / TCP port 80,443
(Supports enrollment autodiscovery)

Console Software Requirements - Administrative/Console users must have:
Supported Browsers
IE 8, Firefox 4, Safari, Chrome

Console Network Requirements: Administrative/Console users must be able to reach:
*.airwatchportals.com
IP ranges vary. See the following ASK Article for up-to-date IP ranges.
TCP port 80, 443
https://ask.air-watch.com/entries/21419683-What-are-the-AirWatch-IP-
ranges-for-SaaS-data-centers

*Network proxies are not supported for Remote Control, and the HTTP
Connect method must be allowed through the firewall when using the
Device Tunnel

Certificates:
APNs Certificate
You must generate you own APNs Certificate
For more information on How to Generate an APNs Certificate, please
see ASK portal.

AirWatch Install Requirements Guide for SaaS | v.2013.12 | December 2013

Copyright 2013 AirWatch, LLC All rights reserved. Proprietary &Confidential.
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AirWatch Install Requirements for SaaS