Qatai Aiiways viitual

0peiations Nanual


1





















!"#$ &'$(")*+,- .",/"0
1$(-*+, 234
5")$ 62764728


Qatai Aiiways viitual
0peiations Nanual


2
!"#$%#$&
Contents .................................................................................................................................................. 2
Buman Resouices 0fficei's Intiouuction ................................................................................. S
1.u Reciuitment Policy ..................................................................................................................... 4
1.1 Reciuitment Ciiteiia ............................................................................................................. 4
1.2 Reciuitment Piocess ............................................................................................................. 4
2.u Staff Positions ............................................................................................................................... S
S.u Pilot Caieei Infoimation .......................................................................................................... 6
S.1 Nembeiship in multiple viitual aiilines ....................................................................... 6
S.2 Pilot Rank Scale ....................................................................................................................... 6
S.S Pilot Appointments ................................................................................................................ 6
S.4 Retiiement, Resignation, Leave, Inactivity, Suspension anu Teimination .... 6
S.S Tiansfei Bouis ........................................................................................................................ 7
4.u Qatai Aiiways viitual Stiuctuie ........................................................................................... 8
4.1 Stiuctuie ..................................................................................................................................... 8
4.2 Qatai Aiiways viitual Ciew Bubs ................................................................................... 8
4.S Bub Tiansfeis .......................................................................................................................... 8
S.u Aiiciaft ............................................................................................................................................. 9
S.1 Passengei Fleet ........................................................................................................................ 9
S.2 Caigo Fleet ................................................................................................................................. 9
S.2 Aiiciaft Limitations ............................................................................................................... 9
6.u Flight 0peiations ...................................................................................................................... 1u
6.1 0iyx ACARS ............................................................................................................................ 1u
6.2 Lanuing Rate .......................................................................................................................... 1u
6.S Naximum Simulation Rate .............................................................................................. 1u
7.u Buman Resouice Policies ..................................................................................................... 11
7.1 Staff anu Pilot Leave Policy ............................................................................................. 11
7.2 Inactivity Policy .................................................................................................................... 11
7.S Retiiement anu Resignation ........................................................................................... 11
7.4 Suspension anu Teimination ......................................................................................... 12
8.u Qatai Aiiways viitual Website ........................................................................................... 1S
8.1 Bownloaus Centei ............................................................................................................... 1S
8.2 Bistiibution anu Copyiight ............................................................................................. 1S
9.u Staff anu Pilot Conuuct ........................................................................................................... 14
9.1 Public Appeaiances ............................................................................................................ 14
9.2 Qatai Aiiways viitual Bianuing .................................................................................... 14
9.S Social Neuia ........................................................................................................................... 14
9.4 0nline Flight .......................................................................................................................... 14
9.S Qatai Aiiways viitual Liveiies ...................................................................................... 14
1u.u 0seful Contacts ....................................................................................................................... 1S
11.u Auuitions, Changes anu Alteiations ............................................................................... 16

Qatai Aiiways viitual
0peiations Nanual


S
()*+# ,%&")-.%& /001.%-2& 3#$-"4).$1"#
Thank you foi taking the time to ieau the 0peiations Nanual foi Qatai Aiiways
viitual, !"#$ &'()*+, -.(,/ 0 1/2( 3.(/42) 5.().6$+.

It gives me pleasuie, on behalf of the Chief Executive 0fficei, Bamza Ali, to
welcome you to Qatai Aiiways viitual, as this is the stait of youi jouiney with
oui viitual aiiline; in the next few uays you coulu be flying with us as a viitual
Aiiline Pilot.

When you complete oui online application foim to become a pilot (oi staff
membei) you aie agieeing that you have ieau this uocument anu comply with all
listeu iequiiements. As such, I ask you to ieau this uocument anu uigest its
infoimation as it contains impoitant uetails iegaiuing youi futuie Qatai Caieei.

Thank you, anu the best of luck in youi application.

Sam } Fianklin
QTRuuu9
Buman Resouices 0fficei
Qatai Aiiways viitual
76 8$#2)9 '9 :;7

Qatai Aiiways viitual
0peiations Nanual


4
567 ,%.-)1$*%#$ 8"91.:
565 ,%.-)1$*%#$ !-1$%-1+
1.u.1 The applicant must be ageu 14 oi ovei.

1.u.2 The applicant must possess a legal copy of theii chosen flight simulation
softwaie.

1.u.S The applicant must be able to fly foi Qatai Aiiways viitual at least once in
a Su-uay peiiou.
1

1.u.4 The applicant must have an active email account that is not a 'hotmail'
auuiess. Such auuiesses incluue 'hotmail', 'live' anu 'miciosoft'.

1.u.S The applicant must be piepaieu to submit theii ieal iuentity.


56; ,%.-)1$*%#$ 8-".%&&
1.2.1 The applicant must complete an application foim aftei which they will
finu out, via email, if they have been accepteu.

1.2.2 If an applicant wishes to tiansfei houis fiom a pievious vA they must
ueclaie them on theii application foim. If they aie accepteu they must
senu an email to the Buman Resouices 0fficei
(hioqataiaiiwaysviitual.net) with a 'Pievious houis foim' that can be
founu in the uownloau section of the Pilot Centei on the website.

1.2.S If the applicant has been accepteu they will ieceive an email with theii
Pilot IB so they may log into the Pilot Centei on the Qatai Aiiways viitual
Website.
2





1
0nless on leave, see policy note 7.1
2
If the applicant has been unsuccessful, they will ieceive no email.
Qatai Aiiways viitual
0peiations Nanual


S
;67 <$+00 8"&1$1"#&
Qatai Aiiways viitual Staff aie employeu unuei the same teims as pilots but
many holu staff positions that giant them moie authoiity than a pilot, below aie
the majoi staff positions within Qatai Aiiways viitual.
2.u.1 9:*$; <=$>/)*?$ &;;*>$(@
The highest staff position helu within Qatai Aiiways viitual, heshe is in
oveiall commanu of the aiiline anu makes all the majoi uecisions.

2.u.2 9++(A*,")+( +; &'$(")*+,-@
BeShe is iesponsible foi managing all of the aiiline's opeiations; this
incluues ioutes, tiaining anu aiiciaft.

2.u.S B/#", C$-+/(>$- &;;*>$(@
BeShe is iesponsible foi all aiiline peisonnel anu the 'papeiwoik'
associateu with iunning a viitual aiiline. BeShe is iesponsible foi
acceptingiejecting applications, fiiing inactive pilots anu
acceptingiejecting iequests foi leave. BeShe may employ a ueputy if it
is ueemeu necessaiy by the CE0.


2.u.4 D0$$)7C+/)$ .","E$(@
BeShe is iesponsible foi the aiiciaft in the Qatai Aiiways viitual Fleet.
They aie also iesponsible foi cieating the flight ioutes foi the aiiline.

2.u.S F/G0*> C$0")*+,- &;;*>$(@
BeShe ensuies that the Qatai Aiiways viitual Website is in full iunning
oiuei anu that the aiiline is iepiesenteu coiiectly in the public eye.

2.u.6 B/G 9"')"*,-@
BeShe is iesponsible foi all flights anu all staff at one of the aiiline's
hubs.

2.u.7 H*(>(";) 9:*$; F*0+)-@
BeShe is iesponsible foi all tiaining on the aiiciaft type they aie
assigneu to. This incluues tiaining foi new pilots as well as those that aie
moie expeiienceu. They will, in conjunction with the Biiectoi of Tiaining,
cieate tiaining events to help builu moie piofessional anu expeiienceu
pilots.



Qatai Aiiways viitual
0peiations Nanual


6
=67 819"$ !+-%%- 3#0"-*+$1"#
Thioughout a pilot's time with Qatai Aiiways viitual they may be piomoteu
anuoi appointeu within the aiiline.
=65 >%*?%-&@1A 1# *)9$1A9% B1-$)+9 +1-91#%&
Pioviuing that the pilot flies the minimum houis a month to stay active, they may
fly with anothei aiiline. Staff, howevei, may only woik foi Qatai Aiiways viitual.
No membei of Qatai Aiiways viitual is to have any involvement with vQatai.
=6; 819"$ ,+#C <.+9%
Below is the piomotion scale, with minimum houis anu iank insignia, foi Qatai
Aiiways viitual.
C",I .*,*#/# :+/(- ;0+J, K,-*E,*"
Cauet u

Seconu 0fficei 2u

Fiist 0fficei 4u

Captain 1uu

Staff NA


=6= 819"$ DAA"1#$*%#$&
Pilots can be appointeu to executive (staff) positions in the aiiline, only membeis
of the aiiline that aie pilots can holu the following positions.
S.2.1 B/G 9"')"*,-@
BeShe is iesponsible foi all flights anu all staff at one of the aiiline's
hubs.

S.2.2 H*(>(";) 9:*$; F*0+)-@
BeShe is iesponsible foi all tiaining on the aiiciaft type they aie
assigneu to. This incluues tiaining foi new pilots as well as those that aie
moie expeiienceu. They will, in conjunction with the Biiectoi of Tiaining,
cieate tiaining events to help builu moie piofessional anu expeiienceu
pilots.

=6E ,%$1-%*%#$F ,%&1G#+$1"#F H%+B%F 3#+.$1B1$:F <)&A%#&1"# +#4
I%-*1#+$1"#
Foi moie infoimation on the above, please see section 7.u, 'Buman Resouices
Policies'.
Qatai Aiiways viitual
0peiations Nanual


7
=6J I-+#&0%- (")-&
To tiansfei pievious houis fiom anothei viitual aiiline, senu an email to
hioqataiaiiwaysviitual.net containing youi pilot IB, numbei of houis
tiansfeiieu anu a veiification link. Please allow up to a week foi youi houis to be
applieu. Please note only half of youi houis will be tiansfeiieu anu these will
affect youi iank.

Qatai Aiiways viitual
0peiations Nanual


8
E67 K+$+- D1-L+:& M1-$)+9 <$-).$)-%
E65 <$-).$)-%

E6; K+$+- D1-L+:& M1-$)+9 !-%L ()?&
Cuiiently Qatai Aiiways viitual has one Ciew Bub, Boha Inteinational Aiipoit.
This is also the official location of oui Beauquaiteis anu Nanagement team.
E6= ()? I-+#&0%-&
As theie is cuiiently only one Ciew Bub, no membei of the aiiline can tiansfei
hubs. In the futuie if a new hub is openeu a policy will be cieateu iegaiuing the
tiansfei of pilots to the hub in question.
Chief
Executive
0fficei
Buman
Resouices
0fficei
Bub Captains
Pilots
Public
Relations
0fficei
Co-oiuinatoi
of 0peiations
Bub Captains
FleetRoute
Nanagei
Caigo
0peiations
Nanagei
Aiiciaft Chief
Pilots
Tiaining Staff
Qatai Aiiways viitual
0peiations Nanual


9
J67 D1-.-+0$
Qatai Aiiways viitual has a laige fleet that aims to ieplicate that of the ieal Qatai
Aiiways. The fleet anu aiiciaft limitations aie uetaileu below.
J65 8+&&%#G%- N9%%$
The Qatai Aiiways Passengei Fleet is uetaileu below:
H*(>(";) 1"(*")*+,- K9H& 9+A$
Aiibus AS2u Family

AS19, AS2u, AS21 As vaiiations
Aiibus ASSu -2uu, -Suu

ASS2, ASSS
Aiibus AS4u -6uu AS46

Boeing 777 -2uuLR (Long Range), -
SuuER (Extenueu Range)

B77L, B77W
B787 -8uu

B788
J6; !+-G" N9%%$
The Qatai Aiiways Caigo Fleet is uetaileu below:
H*(>(";) 1"(*")*+,- K9H& 9+A$
Aiibus ASSu -2uuF (Fieightei)

ASS2F
Boeing 777 -2uuLRF (Long Range
Fieightei)

B77LRF
J6; D1-.-+0$ H1*1$+$1"#&
As a pilot piogiesses thiough the ianks with Qatai Aiiways viitual they aie able
to fly moie aiiciaft. The Aiiciaft Limitations aie uetaileu below:
C",I H*(>(";)
Cauet AS19, AS2u, AS21

Fiist 0fficei As above:
ASS2, ASS2F, ASSS

Seconu 0fficei As above:
B77L, B77LRF, B77W, B788

Captain As above:
AS46



Qatai Aiiways viitual
0peiations Nanual


1u
O67 N91G@$ /A%-+$1"#&
O65 /-:P D!D,<
6.1.1 To avoiu fiauuulent PIREPS Qatai Aiiways viitual uses a custom ACARS
system nameu '0iyx' to file PIREPS. Betaileu instiuctions on how to
install, setup anu use the 0iyx system can be founu in the Pilot Centei on
the Qatai Aiiways viitual website.

6.1.2 L)"()*,E &(M=@ 0iyx must be staiteu 8$9'($ pushing back fiom the gate.

6.1.S L)+''*,E &(M=@ 0iyx must be stoppeu no moie than five minutes aftei
shutting uown the aiiciaft at the aiiival aiipoit.

O6; H+#41#G ,+$%
When flying foi Qatai Aiiways viitual, '0iyx' ACARS system will iecoiu youi
lanuing iate. The maximum lanuing iate is -8uuF(feet)m(minute). Any PIREP
with a lanuing iate gieatei than this will be iejecteu immeuiately.
O6= >+P1*)* <1*)9+$1"# ,+$%
The maximum simulation iate to be useu is 1x.












K!N<!NK&!HOOP QOH!R

Qatai Aiiways viitual
0peiations Nanual


11
Q67 ()*+# ,%&")-.% 8"91.1%&
A moie uetaileu veision of each policy (anu moie policies) can be founu in the
uownloaus aiea of the Pilot Centei on the Qatai Aiiways viitual Website.
Q65 <$+00 +#4 819"$ H%+B% 8"91.:
7.1.1 0ntil a pilot has seiveu at least six (6) weeks as an active pilot they will
not be gianteu leave unless unuei extieme ciicumstances.

7.1.2 If a pilot has seiveu less than one (1) yeai, they may take up to 4S uays
leave by senuing a leave iequest foim (founu in the Pilot Centei) to the
Buman Resouices 0fficei: hioqataiaiiwaysviitual.net

7.1.S Aftei seiving moie than one yeai a pilot may take up to 9u uays leave by
senuing a leave iequest foim (founu in the Pilot Centei) to the Buman
Resouices 0fficei: hioqataiaiiwaysviitual.net

7.1.4 Shoulu a pilot neeu to exceeu any of these limits they must wiite to the
Buman Resouices 0fficei (hioqataiaiiwaysviiutal.net) with a leave
iequest foim anu a fiee-text aiea explaining theii ieasons foi exceeuing
the imposeu limits.


Q6; 3#+.$1B1$: 8"91.:
7.2.1 A pilot must fly at least one (1) flight eveiy Su uays, if a pilot is founu to
not have flown this flight they will be maikeu as inactive unless on leave
as pei paia 6.1.

7.2.2 If a pilot is maikeu as inactive foi Su uays consecutively they will be
ueleteu fiom the pilot iostei. When they aie ueleteu so too is theii log anu
piofile; this is iiietiievable aftei ueletion.

7.2.S Aftei being iemoveu fiom the system a pilot may ie-apply. Theii ie-
application must be sent in wiiting to the Buman Resouices 0fficei
(hioqataiaiiwaysviitual.net) with the subject line '<$=2>>).?2/.'6 29/$(
($@'A2) 9'( .62?/.A./B'. In the email they must quote theii pievious Pilot
IB. If the Buman Resouices 0fficei appioves the application then the
pilot will be askeu to apply using the stanu pioceuuie outline in paia 1.1.


Q6= ,%$1-%*%#$ +#4 ,%&1G#+$1"#
7.S.1 At the enu of a pilot's caieei heshe must, in oiuei to leave the aiiline in
goou stanuing, ietiie fiom the aiiline. If heshe wishes to ietiie, this
implies heshe has no intention of ietuining to the aiiciaft but wishes foi
theii pilot account to be fiozen anu kept.

Qatai Aiiways viitual
0peiations Nanual


12
7.S.2 If heshe wishes to iesign, they wish foi theii account to be fiozen anu
kept but they have intentions to ietuin to the aiiline in the futuie.

7.S.S In eithei case the pilot must wiite to the Buman Resouices 0fficei stating
theii ieasons foi ietiiementiesignation.

7.S.4 NB: The pilot must be on goou teims with the aiiline foi a successful
ietiiement oi iesignation.


Q6E <)&A%#&1"# +#4 I%-*1#+$1"#
7.4.1 If a pilot is uisciplineu foi whatevei ieason within the aiiline heshe may
be faceu with suspension oi teimination.

7.4.2 L/-'$,-*+,@ Suspension is a tempoiaiy act anu can be enfoiceu by the
Buman Resouices 0fficei (with the CE0's peimission) oi by the Chief
Executive 0fficei (Bub Nanageis may iecommenu that a peison is given
suspension). A pilot may be suspenueu foi up to 6u uays until action must
be taken to biing them back into seivice oi to iemove them peimanently
fiom the aiiline. C4(.6D /#., /.@$ 2 >.)'/ @2B 6'/ 9)B 9'(E 6'( ($?$.A$ >2B
9('@E F2/2( 5.(G2B, 3.(/42)H IJ '6)B /#$ :#.$9 ;K$?4/.A$ 799.?$( @2B
,4,>$6* ,/299 @$@8$(, 9('@ /#$ ;K$?4/.A$ "$2@ L2)/#'4D# ./ ?26 8$
($?'@@$6*$* 8B /#$ M<7NH

7.4.S N$(#*,")*+,@ Teimination is a >$(@26$6/ act anu can only be enfoiceu
by the Chief Executive 0fficei (although it can be iecommenueu by the
BR0). An immeuiate teimination can only be implementeu in extieme
ciicumstances baseu on a uecision by the Buman Resouices 0fficei,
Cooiuinatoi of 0peiations, Chief Executive 0fficei anu the pilot's
iespective Bub Nanagei. In most cases a teimination will be enfoiceu
aftei a pilot has seiveu all oi pait of a suspension. Aftei a pilot has been
teiminateu theii log will be iemoveu anu they aie banneu fiom applying
to the aiiline again.


Qatai Aiiways viitual
0peiations Nanual


1S
R67 K+$+- D1-L+:& M1-$)+9 S%?&1$%
"#$ '99.?.2) F2/2( 5.(G2B, 3.(/42) &$8,./$ ., )'?2/$* 2/
#//>OPPQ2/2(2.(G2B,A.(/42)H6$/ 26* 2)) 6'/$, .6 /#., ,$?/.'6 ($9$( /' /#., G$8,./$H
R65 T"L#9"+4& !%#$%-
A featuie of the Qatai Aiiways viitual Website (once iegisteieu) is the
Bownloaus Centei. Beie pilots can uownloau some fieewaie aiiciaft as well as
custom aiiline liveiies foi aiiciaft anu the 0iyx ACARS system.
R6; T1&$-1?)$1"# +#4 !"A:-1G@$
All files incluueu in the Bownloaus Centei aie subject to copyiight anu @4,/ 6'/
be uistiibuteu elsewheie without expiesseu peimission fiom the Buman
Resouices 0fficei.
















K!N<!NK&!HOOP QOH!R
Qatai Aiiways viitual
0peiations Nanual


14
U67 <$+00 +#4 819"$ !"#4).$
U65 8)?91. DAA%+-+#.%&
In all cases of public appeaiance, whethei this is on public foiums, the Qatai
viitual Aiiways Website oi when flying online, when iepiesenting Qatai Aiiways
viitual all pilots aie ieminueu that they must behave accoiuingly anu not biing
the aiiline into uisiepute.

U6; K+$+- D1-L+:& M1-$)+9 V-+#41#G
Staff anu Pilots aie not to use any of the Qatai Aiiways viitual logos,
uocumentation oi letteiheaus without peimission fiom Buman Resouices.

U6= <".1+9 >%41+
No employee is to act on behalf of the aiiline on Social Neuia without peimission
fiom Buman Resouices.

U6E /#91#% N91G@$
When flying online (e.g. vATISN) pilots aie ieminueu to iespect all of the seivei
iules anu act in accoiuance with them. Any pilot founu to be banneu fiom any
public seivei might be uisciplineu by the aiiline.

U6J K+$+- D1-L+:& M1-$)+9 H1B%-1%&
Pilots aie askeu not to use the Qatai Aiiways viitual Liveiies when flying online
away sepaiate fiom Qatai Aiiways viitual. They aie also ieminueu that the
liveiies aie subject to copyiight anu must not be uistiibuteu without expiesseu
peimission fiom the Buman Resouices 0fficei (in conjunction with the CE0 anu
Liveiy Besigneis).








K!N<!NK&!HOOP QOH!R

Qatai Aiiways viitual
0peiations Nanual


1S
5767 W&%0)9 !"#$+.$&
If in uoubt has to who you neeu to contact please contact the Buman Resouices
0fficei anu they will put you in contact with the appiopiiate peisonuepaitment.
Buman Resouices 0fficei

hioqataiaiiwaysviitual.net
Cooiuinatoi of 0peiations

cooqataiaiiwaysviitual.net

FleetRoute Nanagei fleetmanageiqataiaiiwaysviitual.net

Caigo 0peiations Nanagei caigoopeiationsqataiaiiwaysviitual.net

Public Relations piqataiaiiwaysviitual.net

Bub Capt Boha

uohaqataiaiiwaysviitual.net

Boeing Tiaining Capt

boeingchiefqataiaiiwaysviitual.net

Aiibus Tiaining Capt

aiibuschiefqataiaiiwaysviitual.net



Qatai Aiiways viitual
0peiations Nanual


16
5567 D441$1"#&F !@+#G%& +#4 D9$%-+$1"#&

5")$ 9:",E$

H''(+?$A GM !$J ?$(-*+,
,+3
11114 Changeu the logo in the
heauei anu on the covei page
to the latest veision of the
logo.
Sam Fianklin 1.1
26114 0puateu infoimation about
tiansfei houis, ianks anu
multi-aiiline policy.
Sam Fianklin 1.2