Bank Questionnaire

A STUDY ON JOB SATISFACTION OF BANK EMPLOYEES
WITH SPECIAL REFERENCE TO STATE BANK OF INDIA -

KANYAKUMARI DISTRICT

QUESTIONNAIRE

[Tick () at the appropriate box]

PART I - GENERAL

1.1 Name [optional] :

1.2 Name of the branch :

1.3 Age :

213! 31"! #1$!

1." %en&er :

'ale (emale

1.# 'arital )tat*) :

'arrie& +nmarrie& ,i&o-

,i&o-er .eparate&/0i1orce&

1.$ .ocial )tat*) :

23 43 '43 .3 .T

1.5 6eligion :

7in&* 3hri)tian '*)lim

1.8 N*mber of &epen&ent) :

4elo- " "$ 59 Abo1e 9

1.9 :lace of re)i&ence :

6*ral +rban .emi *rban

1.1! 0i)tance in ;.' from -ork place :

+pto 1! 112! 213! Abo1e 3!

1.11 0-elling )tat*) :

6ente& 2-ne& <*arter)

1.12 =&*cational >*alification :

....?.3 :.+.3 / :l*)2 %ra&*ate

:.% 2ther) [.pecif@]

1.13 :re)ent po)ition :

2fficer 3lerk .*b .taff

1.1" =xperience in @ear) :

4elo- # #1! 111#

1$2! 212# Abo1e 2#

1.1# 'onthl@ income :

+pto 1!!!! 1!!!12!!!! 2!!!13!!!!

3!!!1"!!!! Abo1e "!!!!

1.1$ .tat*) of the )po*)e :

=mplo@e& +nemplo@e&

1.15 T@pe of branch :

6*ral +rban

1.18 Are @o* a member of an@ tra&e *nion:

Ae) No

PART II - JOB SATISFACTION

.e1eral a)pect) of characteri)tic) connecte& -ith @o*r BobC ha1ing
relation)hip -ith Bob )ati)faction are pre)ente& belo-. (or each of the)e
characteri)tic)C @o* are re>*e)te& to gi1e three rating)C -hich )@mboliDe)
@o*r [a] Perception, [b] Aspiration, an& [c] Importance, abo*t @o*r
characteri)tic) in @o*r Bob. .o @o* are )*ppo)e& to gi1e @o*r rating for each
of the Bob characteri)tic) in re)pect of >*e)tion) aC bC an& c.Ao*r rating
co*l& range from 1 to #

(or each itemC an)-er aC bC cC b@ circling a n*mber on the rating
)cale ranging from 1 to #E lo- n*mber repre)ent) minim*m amo*nt of
characteri)tic an& high n*mber repre)ent) maxim*m amo*nt of
characteri)tic.

:lea)e encircle onl@ one n*mber for each >*e)tionE

1. The feeling of )ocial )tat*) beca*)e of @o*r emplo@ment in the
organiDation

[a] 7o- m*ch i) thereC no-F # " 3 2 1
[b] 7o- m*ch )ho*l& be thereF # " 3 2 1
[c] 7o- m*ch important i) thi) for @o*F # " 3 2 1

2. The fairne)) of monetar@ benefit in @o*r organiDation


3. The fairne)) of non monetar@ benefit in @o*r organiDation


". Gob rotation in @o*r Bob


#. 2pport*nit@ to *)e )kill) an& abilitie) in @o*r Bob


$. The feeling of )ec*rit@ in @o*r organiDation


5 . Hn1ol1ement an& re)pon)ibilit@ among emplo@ee) in @o*r organiDation


8. The )cope for per)onal gro-th an& &e1elopment in @o*r organiDation


9. The recognition for a -ell &one Bob


1!. The exi)tence of -ork en1ironment in @o*r organiDation


11. 6ecognition for creati1it@ in @o*r organiDation


12. Hn)tallation of *p&ate e>*ipment) in @o*r organiDation


13. :romotion opport*nitie) in @o*r organiDation


1". Tran)fer practice) norm) an& r*le) in @o*r organiDation


1#. Tra&e *nion acti1itie) in @o*r organiDation


1$. The fairne)) of monetar@ an& non monetar@ benefit) after retirement
in @o*r organiDation


15. 0i)ciplinar@ proce&*re) practi)e& in @o*r organiDation


18. Training programme con&*cte& in @o*r organiDation


19. The exi)tence of the formal an& frien&l@ atmo)phere -ith fello- -orker) an&
higher a*thoritie) in @o*r organiDation


2!. ,ork loa& a))igne& on @o* in @o*r organiDation


PART III - JOB SATISFACTION VARIABLES

The follo-ing are )ome of the )tatement) -hich ma@ ha1e contrib*te&
to @o*r feeling of )ati)faction in thi) Bob. :lea)e place a tick []in the boxe)
gi1en belo- )ho-ing to -hat extent each )tatement contrib*te) to @o*r Bob
)ati)faction.

7ighl@ Hnfl*ence (7H)C Hnfl*ence (H)C No Hnfl*ence (NH)C Negati1e Hnfl*ence
(N=H)C 7ighl@ Negati1e Hnfl*ence (7NH)

HI I N NI

1] .alar@ an& allo-ance) grante& in the Bob are
rea)onable.

2] 2ther benefit) an& )er1ice) pro1i&e& in the Bob
are rea)onable.

3] The ri)k C -hich H bear in the Bob rea)onable.

"] The Bob pro1i&e) free&om to *)e m@ o-n B*&gment.

#] H prefer the challenging -ork nat*re in the Bob.

$] The training pro1i&e& in the Bob impro1e) the
efficienc@ to &o the Bob.

5] The opport*nitie) a1ailable in the Bob pro1i&e
chance for per)onal &e1elopment.

8] The pre)ent Bob enhance) m@ )ocial )tat*) in the
)ociet@.

9] The monoton*) &*tie) a))igne& in the BobC -hich
H &o not like.

1!] The 6ecognition gaine& in the -ork &*e to
comp*teriDation in bank gi1e) a great plea)*re to me.

11] The priDe) an& a-ar&) grante& for goo& -ork b@
the management are appreciable.

12] :er)onal relation)hip -ith the p*blic -hich H gain
o*t of the pre)ent Bob i) m*ch appea)ing.

13] 2rganiDational policie) to-ar&) -ork en1ironment
are po)iti1e.
HNI
HI I N NI

1"] 6ecreational facilitie) )*ch a) re)t room)C canteen
an& l*nch room) are )*fficientl@ pro1i&e&.

1#] A*thorit@ &elegate& to &o the -ork i) goo& eno*gh
to complete the Bob.

1$] .ocial concern of m@ organiDation abo*t emplo@ee)
i) goo&.

15] +nion acti1itie) in the bank are cor&ial.

18] The relation)hip among co-orker i) goo&.

19] 2pport*nitie) are pro1i&e& in the Bob for
)*bmitting )*gge)tion).

2!] The congenial -orking climate are a1ailable
in the -ork place.

21] The 4o)) an& )*bor&inate relation)hip
enco*rage) the -ork.

22] The )afet@ mea)*re) pro1i&e& b@ bank are
ina&e>*ate.

23] The Bob pro1i&e) no opport*nit@ for creati1it@.

2"] :er)onal an& famil@ problem) &i)co*rage me to
perform better in m@ Bob.

2#] :)@chological )tre)) an& fr*)tration affect m@
-ork performance.

2$] :h@)ical inabilitie) incl*&ing health problem) &o
not allo- me to &o better in m@ Bob.

25] ,ork loa& a))igne& to me i) hea1@.

28] %rie1ance re&re))al mechani)m i) not B*)tifiable.

29] Tran)fer polic@ applie& in the bank i) rea)onable.

3!] :romotion opport*nit@ pro1i&e& in the Bob are
appreciable.

31] Gob )ec*rit@ gaine& to me in the Bob i) rea)onable.

'i)cellaneo*)

1. ,hat are @o*r problem) -ith regar& Bob )ati)factionF
2. ,hat are @o*r )*gge)tion) to impro1e Bob )ati)factionF
HNI

Bank Questionnaire

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Copyright:

Verfügbare Formate

Bank Questionnaire

Hochgeladen von

Copyright:

Verfügbare Formate

A STUDY ON JOB SATISFACTION OF BANK EMPLOYEES

WITH SPECIAL REFERENCE TO STATE BANK OF INDIA -

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