Desktop Support Engineer Level 1

Great Company and Team

Fantastic Career Progression
Fantastic Career Progression
Great opportunity for an IT Help Desk Technician within a IT Service Company
!anage" Service #rovi"er$
This company has just taken on two people and now looking for a third.
Sta%le an" growing company looking for their ne&t team player$ They provi"e specialise"
solutions to their clients$ 'pportunities for growth an" career sta%ility are what
makes them one of the most "esira%le places to invest your career in( )oles like this one
"on*t often come along e&cellent company with great remuneration package you even
get pai" training$
+irst an" secon" level role with the opportunity to %e promote" to a Senior Engineer
Your Primary Responsibilities will include ,
#rovi"e Level 1stan" -n" help "esk support in a operation role
.ssists with installations configuration of servers an" ongoing usa%ility of
"esktop / laptop computers peripheral e0uipment an" software with esta%lishe"
stan"ar"s an" gui"elines
1ork with ven"ors to resolve technical pro%lems with e0uipment an" software

Interact with computer platforms in a multi,layere" client server environment

Ensure "esktops interconnect seamlessly with "iverse systems inclu"ing file
servers email servers application servers an" a"ministrative systems
Train staff on %asic use of har"ware software an" remote access
)ecommen"s an" 2 or performs upgra"es on systems
1orks with #rocurement staff to purchase har"ware an" software
!" years #$perience using the following technologies !
IT 3ualification
1in"ows -444 5# an" 6ista
!S 'ffice Suite -444 -447 an" -448
!S .ctive Directory an" E&change -447
9asic :etworking
E&perience using a call ;;;;; ;;;;;
#ssential %kills !
Ensure pro%lems are resolve" accor"ing to SL.s
E&cellent ver%al an" written skills
Strong Technical .ptitu"e
Strong Customer service skills
.%ility to work un"er minimal supervision
#unctuality is essential
.%ility to prioritise pro%lems an" appreciate %usiness criticality
This is a fantastic opportunity for an IT Help Desk Technician with e&cellent
communication skills who can keep a cool hea" in stressful situations$ This is an
opportunity to work for a lea"ing employer who rewar"s innovation an" cherishes
creativity their aim is to get the %est out of people through proactive personal
"evelopment / growth / a fle&i%le style of working$ This is a fantastic opportunity
offering ;;;;; ;;;;; salary package$
#lease apply %elow or call ;;;;; ;;;;; on <;;= ;;;; ;;;; for a confi"ential "iscussion$